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OpinionsNoteGoogle2503.9

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Bar owners are lovely. Security are incompetent (possibly new) and break a variety of SIA regulations. Venue would be a tidy 4.5 otherwise.

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Louise Meats . 2024-11-17

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great food, perfect atmosphere, what i want from a pub

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Jack Pendlebury . 2024-06-06

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Lovely sitting in beer garden, had run out of Scottish whiskey though! Freehouse how?

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Ady Coy . 2024-05-30

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Will go back when about that way ..nice place

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Allan Heasman . 2024-05-20

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Fantastic happy hour offers everyday, amazing to buy pints at £3, hope this continues! Amazing selection of beers to choose from. Very impressed within the last month, hope to see more people try it again under the new ownership

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Jamie Cooper . 2024-05-07

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Great atmosphere and good live music .. staff friendly

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michele robinson . 2024-03-13

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Very rude staff, me and bf just moved here and won’t be visiting again. Can’t comment on food.

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Liz Mcgready . 2024-02-19

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Nice comfortable pub. Nice welcome from staff. Yet not enough room to have music events . Too crowded.Can be a health issue to a customer.

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nicola still . 2023-10-30

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Was spending a few nights at Ely whilst visiting Lakenheath and mildenhall. Must say this was a great pub and will definitely be visiting here again on my next trip to the area. Brilliant drink choice, nice music and atmosphere and friendly staff.

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Lee Spence . 2023-09-09

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I went with a group over the weekend. . The music was good but the customer service was the worst I have ever experienced! To be charged over £40 for 6 pints to have them thrown away because you leave them on the bar for 2 minutes whilst you’re dancing (right next to the bar I might add). I approached the bar member who I believe was called Holly, to be met with a barrage of abuse/ if I had been spoken to in a polite manner I would have accepted it. Although I would have been annoyed - but the fact I was sworn and shouted at is completely unacceptable! I just think that if someone is spending money to pay wages - they at least deserve a bit of respect! I used to love coming here but this has honestly put me off. An apology would have been enough but to pay £40 for a mouthful of abuse is completely unacceptable!

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Dee Hill . 2023-08-29

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Me and two colleagues went into the townhouse last night for drinks after a busy day/night at work. We brought 2 pints each and some shots totalling to £47. After making the purchase we went to the toilet on return a girl behind the bar was pouring them into the sink. I explained that they were our drinks, her reaction was to start shouting and swearing at me. Then just took the other drinks and poured them all away. I have never been treated in such a rude and disgusting way. If I could give it 0 stars I would. Will not be stepping into that place again.

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Stevie Harrison . 2023-08-26

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Great karaoke. Drinks were a bit expensive.

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Simon . 2023-06-08

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Went in for a quick early evening drink b4 making our way to the maltings for noasis (the reason for our visit to Ely) we found the staff, landlord and landlady so very friendly and welcoming. We decided to go back after the gig and partied till the early hours! Fantastic night, good mix of music (although sadly missed the band) and brilliant atmosphere. Thanks for a great night guys we will return if our travels from Ipswich brings us back to Ely 🙂

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Sarah Emanuel . 2023-05-14

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Typical town centre pub with beer garden. Very good real ale, which is great value during happy hour(s)! Toilets could do with a refresh (and soap), but have experienced much worse. Staff were friendly, as were other folks in there with us.

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Tony Armitstead . 2023-05-03

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Great place, friendly staff and well kept beers. Congratulations to the new owners Kim & Gary keep up the good work.

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bryn jones . 2023-03-03

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Well since changing ownership I can only say from personal experience that this pub has sadly gone massively downhill. They unfortunately do not care about the safety of their customers, they employ shady, very weird (pervy) members of door staff, after being addressed with several incidents that happened in the venue the people who dealt with the situation did it absolutely appallingly, mocking a terrible situation and being incredibly rude. I wouldn’t recommend coming to them if anything unfortunately happens to you in the venue (it probably will as it’s very rough) because you’ll just get a rude response from the owner who can’t seem to grasp empathy or any inch of customer service! Highly recommend the Isle of Ely, staff and management are absolutely lovely. :)

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Zoe Smith . 2023-03-02

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Хороший паб, очень понравилась барменша

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Игорь Дмитренко . 2023-02-26

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A pub of two halves. Pub by day, with friendly staff serving tasty food at reasonable prices and Friday and Saturday night, nightclub. Something for everyone! EDIT 17 JAN 23 They no longer serve hot food.

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Leonie Strawbridge . 2023-01-17

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Great live music on a Sunday afternoon

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abigail kate fielden . 2022-11-16

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Old bloke won’t let anyone in that looks under 30 and will not accept any form of ID. I am 21 years old and have never had my ID studied as intensely as it was here. In the end we were turned away as he could not decide if our ID was real or not. Met with very bad language and poor customer service. Poor pints on tap anyway so probably a blessing in disguise.

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Jack McGee . 2022-07-23

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Town centre pub with conservatory and beer garden to the rear. Friendly barman who knew Flat Eric. Three real ales. Two from Mauldon and one from Listers. I had the Mauldon Mole Trap. A good session bitter at 3.8%.

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MADDOGLEP . 2022-07-07

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Went out on a weekend here and I felt like I was gonna get my head kicked in wouldn't recommend

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Scott Mitchell . 2022-04-09

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Live music on a Sunday. Great beer and a proper pub atmosphere. I've always drunk here and I hope I always will. My local is the best. Understanding bar staff, punk and a supply of plastic bags when you need them. Extraneous needs coped with. My daughter always feels safe. That's important.

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Rob Curtis . 2022-04-03

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Popped in for a drink and was pleasantly surprised. It's a lovely place to meet friends x

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Chrissie Knott . 2021-12-02

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Good variety of ales from the pump large garden smoking area

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Peter Layland . 2021-11-29

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Personally my experience was a banger, drinks mixed nicely and pints poured the way they should be, handled well by welcoming staff. Me, my girlfriend, her sister and colleague were all sat comfortably at a table close to the bar, the music set the mood as we had our beverages. Top knotch

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Joshua Evans . 2021-11-27

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Complete lack of professionalism on door staffs part on Saturday 11th September, fight broke out spilling into the street and door staff stood and watched. Numerous cars on the street were bumped into and when challenged on their lack of intervention the response was "we're not responsible for anything that happens outside" members of the public asked them to intervene and door staff not only refused to comment but wouldn't even acknowledge they were being spoken to, when asked what company they worked for they refused to answer. On top of everything else door staff allowed people to spill out into the roads with drinks in hand and drink and smoke in the middle of the road. Would leave a zero star if possible.

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Christopher James . 2021-09-12

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Not a bad pub but called in there just after 11 o'clock on a Friday and said they had called last orders. Clearly states on Google that they are open until 1.30 am on both Friday and Saturday nights. Too late to get back into anywhere else. Disappointed.

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Simon Blatcher . 2021-09-11

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Lovely dog friendly pub - our dogs were given a very warm welcome - including a plate of treats. Relaxed atmosphere

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Julie Robson . 2021-08-10

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Great pub with a nice beer terrace

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Gavin McIntyre . 2021-07-03

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Staff very welcoming and atmosphere great

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Paul Ray . 2021-06-23

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Fantastic local pub, friendly staff, good beers and tasty food.

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Julian Bridge . 2021-04-15

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Great town pub with nice beer selection

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Mark Salter . 2020-10-14

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Best pub in ely. Extremely dog friendly. X

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Jo Cooper . 2020-10-07

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The drunken choice on a Saturday night you hate to love

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Eloise . 2020-09-18

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Decent ale with beer garden at the rear

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Harry Maclean . 2020-09-07

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Friendly staff and very good @ keeping tables clean and sterile.

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Fanie Terblanche . 2020-08-23

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I love the customer service in here. Particularly to Jess today who was so lovely!

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David . 2020-08-16

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Hidden Gem great staff and food. Don't judge a book by its cover. I had a great sausage and mash lunch and a cappuccino as good as any chain coffee shop. And the staff are friendly and knowledgeable on vegetarian issues. Throughly recommended. When I'm next in the area I'll be visiting again.

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Mike Lee . 2019-12-11

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I absolutley love this pub, alternative friendly (goth, rocker, punk, metalhead etx) I felt so welcome, friendly folk and fabulous steampunk style decor, and a good choice of drinks including real ales, I definatly recomend!!

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Monika Cunningham . 2019-12-11

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Friendly bar staff, good food & great atmosphere

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Ian Barnes . 2019-12-10

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Never busy apart from Friday and saturday nights when the local kids congregate here. Has some ok ales but could do with modernising and getting some craft ales in. We used to go to use the pool table, but this has been removed to be replaced with empty tables.

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Richard Varney . 2019-11-30

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Great atmosphere on Friday and Saturday nights

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Laura White . 2019-10-21

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Townhouse has changed since the last time I went and for the better. It was a little quiet which suits us, we played an old billard style game which great fun, something different. Staff were friendly and prices average. If you are looking for a place to have conversations with a good atmosphere then it's for you if you are looking to pickup someone then maybe not.

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JS Perry . 2019-09-11

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Decent selection of real ales. Friendly staff.

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Mark Turner . 2019-07-31

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Nice food good size portions reasonably price

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Martyn Wright . 2019-05-31

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Amazing pub, great food, the best selection of ale I have seen in Ely and the staff are tops!!

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Scott Blair . 2019-05-14

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Great location in the middle of Ely with a fantastic atmosphere - and great (some local) beers. Nice selection of food too!

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Paul Catling . 2019-05-02

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Friendly staff and fantastic service.

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Jilly Walker . 2019-05-02

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Beer well kept but pub didn't seem to have any great ambiance

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David Smith . 2019-04-20

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Food dreadful, mains as well as desert

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Crazy Shoes . 2019-03-06

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Friendly service, not a large menu choice but OK for me. Reasonable prices, normal beers (including Hop House), nice bright conservatory at the back, and not too crowded for a Saturday lunchtime.

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Stewart Peppiatt . 2019-03-03

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Had brunch and it was busy ! Nice setting and staff friendly. A little over priced for avacado on toast especially as it looked like only half an avacado split between 2 slices of toast. Otherwise good.

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Toni Gilson . 2019-02-05

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always good here... great sunday after noon especially in the summer when we can listen to music out side... sun trap in the garden.

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John Neville . 2019-01-22

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Very nice pub, friendly staff and excellent food for a reasonable price. Will definately go again..

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Clive Thompson . 2018-12-09

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Groppy clientele on Saturday nights

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Luke Underwood . 2018-10-14

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It's ok, unfortunately the weekends in Ely is pretty dead until 22:30-23:00ish but after then it's ok

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Shane Mann . 2018-08-20

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Drink prices are reasonable . Outside sitting and a big conservatory. Gets very busy after 11pm as the pubs close and everyone cones here for loud music and drink. Do if you just want a drink with friends leave by 11 otherwise your into nightclub atmosphere.

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Iren Sheridan . 2018-08-10

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Ok expensive to eat drink there

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John Ungar . 2018-07-27

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Love a Sunday afternoon here. Have some good live music on. Sunday evening's on bank holiday weekends they have a top dj on. Playing ska northern soul through to a bit of punk. Had a brilliant night at the last one

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Stuart Buller . 2018-07-12

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Very good pub, good food, good beer, good value, pet friendly

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Stephen Tye . 2018-06-22

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The Townhouse is exactly that,  a converted grade II listed building.  Open as a pub since 1996.  Townhouse has a huge conservatory and enclosed garden, the atmosphere was really friendly and children were welcome.  Plenty of ales for the beer drinkers.  I liked it.

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Tony Boon . 2018-06-17

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Live music played last Sunday Great outdoor beer garden.Friendly atmosphere Staff great

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Christine Bowers . 2018-06-02

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Top pub with great music & brilliant atmosphere 🍻😁🍻

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John Oconnor . 2018-05-20

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Good food and service. Will go again

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Graham Ramsey . 2018-05-17

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Excellent Pub, lovely surroundings, reasonable prices, friendly staff and great atmosphere.

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Rob Brook . 2018-04-22

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Lovely pub, excellent food quality, great customer service and a wonderful atmosphere. A pleasure to visit.

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10bellies . 2018-02-17

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I would put 0 stars but I can't Absolute dive

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Ben Huxley . 2018-01-29

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Proper pub. Dog friendly and the food is good oh yes the beer was very good

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David Allen . 2018-01-22

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Welcomed our well behaved dogs. Always the mark of a good pub.

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Erskine Brown . 2017-12-26

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Great staff, good menu, outside space and kid friendly.

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kate lucy . 2017-09-19

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Been here several times & it feels like a proper pub, beer always in good condition & not overrun with tourists.

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Keith Henderson . 2017-07-31

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Its nice to go for a quiet point but also with mates and its got a function room a large dining area

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harry layton . 2017-07-25

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Great beer, airy on a hot day and a BBQ as well.

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Colin Messer . 2017-07-11

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Very disappointing. Their website advertises Staropramena and Kozel but the only draught lagers they had were Carling and Carlsberg. Also, the CAMRA website said this pub offers membership discount - no it doesn't!

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BeeJay . 2017-06-29

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The staff are welcoming and the food is delicious. Lovely place to be on a Sunday watching a live local band, it my local pup of choice.

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Bernadette Sheerin . 2017-06-22

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Loved the dress sense of barman, sold bottled craft beers, very nice place

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Nichola Mitchell . 2017-02-18

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Great Sunday lunch then live music in the afternoon.

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Jan Mulvaney . 2017-01-31

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Staff are fab excellent service and food

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Kate Read . 2017-01-15

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Beer was off and atmosphere not great. It had a nice beer garden though.

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Abby Samp . 2016-08-29

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Fair few beers on tap. Decent last stop on the pub crawl :)

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Peter Kuell . 2016-06-04

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Great pub, staff, beer. Huff sed

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Steve Waters . 2016-04-02

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Made to feel very welcome by staff and regulars. Saw some great live music too!

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Andy Botcher . 2014-01-26

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I can only comment as a night-time venue as I've been here twice and both times were nights out. In that regard, it is horrific! The venue isn't really the problem, it's the people that go there.Being about the only place open after 11:30pm means it is absolutely bursting with obnoxious drunks looking for anywhere that will still serve them alcohol. The main room, where the bar is located and through which you must venture to get anywhere else is a gauntlet of spilled drinks, angry drunk men and stumbling women but worse is just how full the place is. It is shoulder to shoulder and the atmosphere is sweaty and bad-tempered. The music is that special kind of loud where it's trying to compete with all the shouting which in turn is trying to compete with IT. Having the bar literally next to the DJ makes ordering drink a complete farce, I really felt for the staff.The toilets are at the far end of the main room, getting to them is a herculean task and when you manage it, it isn't pretty.If you find yourself in Ely at midnight and in need of somewhere to drink, I'd strongly advise you avoid this place. Go home and re-evaluate your priorities instead.

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Tim Lake . 2014-01-22

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