Based on 15 opinions finded in 1 websites
Based on 15 opinions finded in 1 websites
Nº 503 in 547 in Cotswold
Opinions
Can’t recommend any of the food and a very noisy restaurant. Staff are pleasant and attentive but that’s as good as it gets
Nigel Eastham . 2024-08-28
MORE AT Google
They serve microwave food ! I had a beef sheen that was not really hot but the plate was burning hot ! Food tasteless with some weird flavours
Espinozi A . 2024-04-30
MORE AT Google
The food was substandard I had a pizza which was dry and tasteless. The waiter was good but subservient he didn't have a voice on the quality and when I asked to see the manager they left it to the waiter to hear my complaint.. the only discount provided was the removal.of the service charge which was a choice I could have made myself. This team needs to acknowledge that the food is substandard and need to manage and resolve to survive.
Gail Ball . 2024-01-06
MORE AT Google
Three adults plus a baby. Early dinner, service was friendly and efficient, team were very accommodating to the little one.
Rebecca Green . 2023-10-20
MORE AT Google
Very overpriced food for what it is. I’m staying here at the hotel for a few days but will now defo eat elsewhere after my first meal experience
Matthew Bryan . 2023-08-22
MORE AT Google
Welcoming entrance, junior staff were willing. Apparently they had no bread or sparkling water which was disappointing. We ordered several mains, pork and steak were good quality but two of our party ordered the pea and leek risotto which was awful. It was made with spring onion rather than leek, peas were dull and overcooked and risotto itself was a tasteless mush. Whilst the waitress was polite and apologetic, the manager completely blanked us and made no attempt to reconcile our issue.
Rob Chignell . 2023-08-01
MORE AT Google
Nice atmosphere overlooking the lake and friendly staff, but not the quality you would expect from the price. Beef shin was too salty
Joel Harniman . 2023-04-19
MORE AT Google
Family of 5 came to The Brasserie for a celebratory meal. We found the restaurant online and it looked very classy. Many thanks to George for allowing us to book even though we were not staying at the hotel. The menu had lots of variety, pricey, but we were happy to pay a little more due to the festivities. Sadly, the food and service did not match the picture painted online. The picture of the place was different then where we actually ate. The location on Google is incorrect. The food was nice, however not worth the price. The wine was standard, over priced. Service was good, friendly staff, however we felt rushed, always being looked at by staff to see if we were finished and plates were cleared as soon as we were. Table setting was nice, sadly the picture of a classy restaurant was ruined when a plate of sauce sachets were placed on the table. A suggestion would be to ask if people want sauce and bring them in little dishes with spoons. Overall it was a nice evening, however we would not visit again.
Victoria Clarke . 2021-09-24
MORE AT Google
Came for breakfast They hd a variety of options including many pastries and full English breakfast Staff are nice Outdoor seating is pleasant
Wafa . 2021-08-16
MORE AT Google
Very expensive and bad food. Service took 2 hours and 30 minutes for my starter and main to arrive and when it finally arrived it was a very bad value meal. I would have expected to pay £9 and not £22 for this meal. The ambience is nice though.
Dragonflame Family . 2019-08-28
MORE AT Google
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1771 Opinions
The service is terrible. It takes ages for the food to come and when it does it’s wrong, The cheeseburger had onions in it even though we asked for none. The guy taking the orders in the drive-thru even checked to make sure he had it right and he did. But when I received it, it was wrong. My chips were cold which made them unpleasant and overall, this was not a good experience.
33 Opinions
I went shortly after opening. The lady serving was very friendly and smiley - a good start. I ordered the small breakfast. It took ages to arrive. I was the only customer waiting ! There was very little of it. The bacon was smoked and looked like it had been boiled, the sausage was dry and hard, tomato the same. A good egg and the mushrooms were okay. I certainly would not go there again.
906 Opinions
Despite being extremely busy we got our food delivered quickly. Food was good and plenty of choice. The most perfect location overlooking the little river running through the town.
1612 Opinions
Stopped for lunch, The food was excellent and the atmosphere was lovely. Staff polite and smiley, enjoyed it.
786 Opinions
Our second visit in the last few months against my better judgement as we were previously disappointed with the food and the service but my son wanted a KFC as a birthday treat so I thought maybe they deserved a second chance. Big mistake, it's still AWFUL. Our order came relatively quickly but items were missing. On asking (the very disinterested) staff member for our missing chips and popcorn chicken we were made to feel that we were lying and they didn't bring the chips over as promised. The food was terrible quality, way too much sauce in the burgers so everything just slid out, the fried chicken pieces were greasy and the coating tasted revolting. The krushem milkshakes just tasted like warm syrup. Portion sizes suitable for The Borrowers maybe. The staff just ignore you for as long as humanly possible when you go to the counter, the whole place just lacks atmosphere and is very grubby. We won't be returning, feel like we completely wasted 50 quid 😡