The Botanist in Birmingham

The Xmas signature kebab was very dry. The waiter wasn't welcoming and end up screaming at guest for repeating where the toilet was. Drink took too long to arrive at end, customer end up leaving before the drinks arrives. The service definitely regressed from a year ago.

Did the bottomless brunch with a group of friends- got attended to quickly and drinks were regularly arriving despite it being extremely busy Christmas period. Also everyone's food was so tasty, better than what we were expecting ! Good choice of drinks on the bottomless too.

It was my friends 40th birthday and we are so glad we went to the Botanist as Justin the manager was so accommodating and made sure that we had a good time and even arranged for us to make our own cocktails behind the bar! The bar man Luke was amazing and knows how to make all the cocktails. Brad the waiter was welcoming. Would highly recommend. Thank you guys x

Stefan (sorry if spelt wrong) was a great server on our visit today - extremely friendly/funny and made us all feel welcome.

Staff were lovely. The food was good as always. X

First and last trip visit. Pre ordered food for a table of 8. On arrival, appeared very disorganised and service was painfully slow. Food overall was average at best. Took them just under 3 hrs to serve us 2/3 courses with drinks. All of us were cold and resorted to putting jackets on. Dreadful experience.

Terrible! A pub trying to do food! Sack your restaurant manager - he hasn’t got a clue what he’s doing! Food was very late, main course was cold when served! The servers were great once the food was ready, but the kitchen needed more staff to get food out quicker!

Four of us enjoyed some lovely cocktails and a rest while looking around the Christmas markets. We met a lovely young man namesmd Regan who was just about to start his shift - he was so warm, friendly and gave great recommendations for cocktails! A rising star on the making, we feel! Thanks for your time, Regan!! 😊

I went there for a department Christmas dinner this week in a group of 17. As part of the organizing committee, we did have a few issues trying to make a reservation online (bots?) but somehow managed to do it, and we had all pre-ordered our menus. I was happy with the ambience and the dessert (the sticky toffee pudding was amazing!). However, I do think the appetizers could've been served better because it was all on one platter - and some of us who ordered vegetarian were not particularly thrilled with chicken touching our pita bread :(. Between the appetizers and the main course, we actually had to wait one hour. Not sure if this is standard for big groups, but we thought that the wait time could've been shortened. I had the vegan festive pie, which was decent but could've done with a bit more seasoning. The servers were very lovely though, all of them were so kind and enthusiastic, so that was definitely a plus!

Popped in for late lunch , food was excellent

Used to be such a nice establishment, sadly no more. Visited today for lunch and were left waiting near the door with several groups of others while (I am assuming) the maître d’ was walking around like a lost puppy looking like he couldn’t be arsed. We were matter of factly told there were no tables available in an empty restaurant, after standing and waiting for someone to look at us for about ten minutes. Your staff might want to work on their customer service. We won’t be visiting again.

Not a bad place for food drinks, though it could do with a bit of insulation/draft proofing 😉 Visited there for a Team Dinner one Thursday, Service was good and the food/drink was pretty good and all of the food came out at the same time, there was 9 of us, so that was great 👍 The Crispy Duck and Korean Fried Chicken Starters were great, the Hanging Chicken Kebabs were also really good 👍 Avoid the Coleslaw Side, it's pretty measly for £4 👎 The only downside of the Dinner (hence the 4 stars) was the heating (or lack of). We were sat inside near the front of the Restaurant and it was pretty cold, even when they put on the Wall Heaters 👎❄️. The total Bill price was pretty reasonable. Even with the chilly temp. It's still worth a visit 👍

Had bottomless brunch and out server was Sonia, she was amazing and so attentive to

I've been to the other branch in Birmingham and loved it, so I thought I'd try this one as its alot more central location ( note gave the other branch 5/5) Foods 10/10 just like the other site, the only thing that lets this branch down is the staff. 1 out of the 3 staff who dealt with us was really good! The other two were just not very friendly.... It's worth going just for the food! But I would recommend just going to the other branch ( about 20 minutes away )

Great cocktails, very long wait to be served. Nice decor, friendly staff.

Got shown to table sat for 20 minutes before I had to go and ask if they were going to take our order, it was a Thursday afternoon and was very quiet, staff too busy standing talking, then when food was put out to bring to table waitress too busy talking to kitchen staff, so sat on the pass for ages, so was just Luke warm when arrived at the table, we go to botanist all the time in Newcastle and is fabulous, very disappointed with this one and wouldn't go back.

Overrated. The staff don't want to work. We ordered via the QR code. After 20 minutes without receiving anything, we will ask the bar to find out where our order is. The person didn't even worry. She prepares our order and can't even bring it to our table. She just put the glasses on the bar without saying anything to us. To avoid, there are plenty of other bars/pubs that are much better.

Sunday Roast Pros: Veg was good; the staff were nice; they did adjust the bill for the beef (see below). Cons: Meat was very dry, looked like they had microwaved two weeks old beef (see picture); the potatoes were rather salty; the stuffing balls were extremely salty and dry; the Yorkshire puddings were charred around the top.

I ordered the plant burger, it was amazing! Big portion sizes. Good service and a lively atmosphere.

Bloody freezing. The downstairs restaurant is basically a poorly insulated shed. It was really cold. They also left the door open. We would have stayed longer but I couldn't feel my legs any more. The Chicken kebabs were bland & small. I wish I'd gone for the Duck.

The Botanist in Birmingham was, at best, an average experience. The service left much to be desired—our server forgot part of our order, with one dish arriving a full 30 minutes before the others, leading to long wait times overall. As for the food, it was underwhelming. The burgers were overcooked and lacked flavor, while the chips had an unusual taste. The calamari was slightly undercooked, and our table, placed near the door in the outdoor seating area, made the meal uncomfortably chilly. Based on this experience, I wouldn’t recommend dining here.

Cocktails were good but we waited 20min and still nobody to take our order so we had to go order at the bar. Then when we wanted to leave, we waited again 15min AT THE BAR until someone came to cash us out. Please note: the place was empty ! Very poor service , disappointing

Slow terrible service and cold food. Has to chase for everything. 25 mins for drinks that were just sat on the bar. An hour for food. It wasn’t even busy. The veg for the food was cold. The chicken was dry and over cooked. The waitress literally didn’t care. Wouldn’t go back. We spent £108 on 4 meals and drinks. Not worth it at all Oh and she put a 10% service charge on which I asked her to remove because it was not deserved at all. The manager knew we weren’t happy but just kept marching past us

Great bar, great atmosphere, great music, terrible service Left waiting at the bar for up to 10 mins while bar staff avoided eye contact, served people out of turn and spent more time cleaning glasses and talking to each than serving...a shame...management...training and performance monitoring required at the bar...a shame that the service spoils an otherwise fantastic bar.

If I could give more than 5 stars I definitely would I was being served by the waiter & bar tender called Sam & Alejandro and manager Mario. My experience with the food and service was amazing the quality of the food it's more than perfect definitely recommended I will be back for sure with more friends thank you so much guys..

Terrible service. Hours of waiting. Food okay

Nice environment, nice food and drinks

Staff are just so lovely and accommodating. Nice busy oldie world place. Cosy. Menu would suit most tastes.

A great selection of dishes including lots of veggie/vegan options. The dirty chicken burger (pictured) was one of the best burgers I had ever had. Great cocktail selection. A special mention to Maria for friendly service

A great selection of dishes including lots of veggie/vegan options. The dirty chicken burger (pictured) was one of the best burgers I had ever had. Great cocktail selection. A special mention to Maria for friendly service

Love the food and the atmosphere!

We absolutely loved our experience. The waitress (Siobhan I think) could not do enough for us and was so lovely throughout. Thank you so much.

We absolutely loved our experience. The waitress (Siobhan I think) could not do enough for us and was so lovely throughout. Thank you so much.

A lovely meal and cocktails in vibrant atmosphere

Great brunch/ lunch with family service and the place were great. Unfortunately the shakshuka looked like it had been made a couple of hours ago and was left under a heat lamp/ on a hot plate with the 2 eggs really rubbery so maybe if you're ordering this specify how you'd like your eggs! Otherwise everyone else enjoyed their dirty burgers and we had delicious starters!

Good food and atmosphere, love this place.

Visited mid day for cocktails for my Mom’s birthday. Really nicely decorated, friendly barman and great tasting cocktails. Will definitely return 🍹🍸

The ambience was nice and neat. However, the quality of food is very questionable. I ordered a medium rare steak & asked for a Tabasco sauce to compliment my steak when the steak arrived at my table. The waitress came back with Sriracha sauce and says this is the only sauce available. Tabasco & Sriracha do not taste any close to each other, restaurant and their staff should know this better. Anyway I took it, being a gentleman. I went for my first bite to realise that the steak was proper well done. I didn't dare to complain as I had the answer already from Tabasco sauce that I asked for. Also the Korean chicken 🐔 was dominated with tons of sauce. I couldn't taste any chicken, neither did my friends who ordered that.

Amazing and tasty food, absolutely loved the dirty burger and pan fried sea bass. It was so tasty, my husband and I were in tears of joy 😅😅🥲🥲 The ambiance is so rustic and beautiful 🤩 We are planning to go again this weekend!

Absolutely lovely staff and food Alice was an absolutely spectacular bartender definitely would go again 10/10

Great food but very understaffed. We arrived in a large group. We had booked and pre ordered a week in advance and the food still took 2hours to come out.

Went for my anniversary, nice place, nice food. Staff was amazing!

Good food and service unfortunately the chicken and chorizo hanging kebab and the sharing platter starter with scotch egg and chicken wings etc has been discontinued which were my favourites.

Visited this afternoon for Sunday lunch. My partner and I both had roast beef with a side of cauliflower cheese & pigs in blankets. The meat and vegetables were cooked to perfection and everything was SO tasty. The homemade Yorkshire pudding was a massive hit too. We felt the pigs in blankets could have done with a bit longer in the oven as the bacon was a bit soggy. We will definitely be returning, thank you.

Food was okay , getting a drink was a different matter . Only having one person on the bar on a weekend was atrocious.

Lovely food and ambience, late lunch. I must say the waitress Joanna was such a pleasure, very attentive throughout and made us want to eat. I will return and recommend to family and friends-thanks for experience.

Very nice place aesthetically pleasing to the eye. Took a while for the drinks to arrive even though there were a dozen people in the place. Place was really hot with no air conditioning on. Food was good but not worth the price paid. Service charge added automatically.

Visited on Thursday 25th July at 2pm. Food, especially the hanging kebab, was less than the standard i expected. Chicken was ropey and of very poor quality, the 'Hanging Kebab' was poor value overall. I got 7 or 8 pieces of meat, which was of 'party drumstick' meat quality, some green bell pepper slices and some yellow - that was it for the kebab. Boring at best. There was a portion of fries and a dipping sauce, but the fries were oily and not very pallatable. Very sub standard for £23. Within the online booking, there is a section for anything special. It was my girlfriends birthday, so i noted this down, but there was no mention of this during our 1½hr visit, again this was very dissapointing. The whole experience was a 2 out of ten.

Food was okay. Lamb Kofta was nice but came lukewarm, same with the Fries. My partner ordered a chicken burger which the chicken was just about cooked and still had a pink hue to it. It was tasty but again, lukewarm. Another friend had a Chicken Katsu where the chicken was, again, just about cooked. Also a non-optional service charge, only about 5% but I wouldn’t have paid it because of the quality of the food. Clearly, the food had been sat on the side for a while.

Lovely restaurant. Quirky presentation and food was amazing! Highly recommend getting sharing platters as you get so much!

Would give this place 6 stars if we could. Amazing experience. Despite being short staffed on the day we visited, nothing was too much trouble for Kim and the team - cheery and brilliant service throughout. Fabulous cocktails, great atmosphere, very good food. And when they discovered it was our daughter's 18th birthday that day, Kim surprised us all by bringing complimentary drinks for the whole family to toast the occasion, full of smiles and sincere good wishes. Really rare to be blown away by a visit somewhere, but that's one experience that's hard to beat - we will certainly be visiting again, and recommending it to everyone we know. Many thanks to all at The Botanist - see you again soon!

Well it's (sub)Wetherspoons quality with an edgy decorator and a premium bill. Overly salted food and you could eat and be done in 30 mins if the kitchen wasn't curtailed by microwave/deep fryer availability. Individual serving staff are fabulous but that's just the luck of the draw.

Somehow disappointed with the lack of real plants on "the botanist". Still good vibe for a pint and chat

Good atmosphere, wasn't too busy so you could still have a conversation with mates. The bar staff were friendly, only bad points were that it was a bit smaller than I expected, and the kitchen was not available for some reason.

Came in at a very early and quiet time of day which probably didn't do it justice, as I can imagine it's probably a lot livelier as the day goes on. It was still ok in there, very nicely done up inside. I didn't have anything to eat so can't comment on the food, just had a cocktail and a beer which were both fine.

Love this place for an after work relax, I can confirm all cocktails containing gin are glorious 😁

Food is great but they do not answer the telephone. Tried 14 times with no answer. Not great customer service

I really enjoyed the Botanist. The food was delicious and the service was great too. Recommended!

Food and setting was fantastic. Unfortunately when we paid the bill, an extra £13 was put on without me knowing. It was £75 when the card machine was presented to me but £88 came up on my card on my online banking. It was only when I looked at my credit card that evening I saw it. Very disappointed I was scammed

We did a cocktail masterclass here for a hen do , our barman Jack Wes exceptional he was very knowledgable , polite and funny ❤️xx

A group of 6 of us for a hen do did a masterclass here with Jack. And wow. He was soo knowledgeable really exceeded all expectations of the experience. He has amazing information and knowledge of all alcohol, mixtures and liquors from how they're made to how they work and compliment each other. Really blew my mind. He made it informative and super fun! This masterclass started off our day and I'm soo glad we had Jack because he lifted all our spirits and really got us in the mood to have an amazing day. Absolute pleasure to be around, I will be recommending this class with Jack to everyone I know! Can't thank him enough! What an asset to the company. Thanks Jack we will be back!

Went as part of a hen-do and had a cocktail masterclass. Our specialist was jack and can honestly say he made us have such a good time was so funny and informative. Lovely person and easy to get along with. The venue was downstairs in a private room which was such a good experience. Would recommend highly

Staff were great, however the food menu wasn't, we asked for fish n chips but fish was not available and there was nothing else on the menu we fancied so we went elsewhere for food. The place itself is lovely.

poor service .. waited way too long for food and waited almost 30min just for drinks.. food tasted nice tho.

Really bad bar service (not enough staff) are you trying to save costs, went up the road to the Head Of Steam and got served. Sorry, but you should know!

Food was ok. Nothing fantastic but nonetheless the less ok. Service was ok as well. Would I go back, yes, if someone else is paying

Sunday roast overpriced Poor service Food poor I wouldn't visit again

Rachel my server was absolutely amazing u guys should give her a pay rise!!! She is not only amazing but so polite. She is an asset to this resturant!

Not what it looks like on the website

Beautiful food and service was top class. Will certainly return.

Beautiful tasty food., great portions, lovely restaurant and a wonderful waitress. Well worth a visit

The service was slow, the food was average. Watch out for the service charge

Had a wonderful evening at The Botanist Restaurant! The ambience was fantastic, creating a relaxed and inviting atmosphere perfect for a nice evening out. The staff were incredibly friendly and helpful, which significantly contributed to our enjoyable experience. Marlena, our waitress, was very patient with us and ensured we had everything we needed. Joanna, the manager, was attentive and made sure our visit was pleasant. The food was delicious, exceeding our expectations. If you’re looking for a place with a great atmosphere, delicious food, and friendly service, The Botanist Restaurant is definitely worth checking out.

We came here as a group for an intimate birthday party. The food was amazing and worth every penny. Joanna was super friendly from the start and Marlena made sure we were well looked after. I would definitely recommend The Botanist to anyone who wants to have a cozy night out dinner.

Magnificent place by the canal. We loved it and had more than one drink in the sun

Ordered the sharing camembert but the bread was rock hard. Hanging kebabs were mediocre, service not great 😒

Fantastic food atmosphere great great staff

The place is beautiful, both its exterior and interior. The food was not bad but a bit lacking. We ordered a sharing plate that contained what they call "hanging kebab" with three skewers of chicken, kofta and prawns accompanied by fries, hummus and coleslaw. The worst thing was the time it took them to serve us even though there were hardly any customers.

Clearly this venue is not for us. We arrived on time but was advised table not ready due to a hen party which was running over. We were directed to the bar which was around 4 rows deep and very rowdy female parties there. Could not bear to think of staying a moment longer so went.

Very pleasant visit. Great food and very hospitable staff - travelled all the way from Norwich too. Thank you

Superb hanging kebabs (the standard chicken is all you need if you are a meat-eater, go for loaded fries with buffalo sauce with them), gorgeous building, buzzing area, top service. Perfect weekend night out with mates.

Wonderful surprising place. Very good passion fruit cocktail

Really cool atmosphere and the food was also great.

Good food, a bit of a long wait for it though

Very friendly helpful staff. Great ambience. Close to New Street Station. The food is very good . Value for money.

Lovely. Came here for a catch up with friends. The cocktails were amazing and the food was lovely. Staff were attentive without being smothering. And we didn't feel rushed to leave even though we went over our alloted time

Wouldn’t go again. We were put by the door and it was cold so they moved us to the top of the stairs again we were cold. When the food came out it was cold. We didn’t feel we were treated well because we had complained. No one came to check if we were ok so my birthday meal out wasn’t a good experience so no we will not return.

Rheanna was very helpful with our large booking and Theo provided excellent service.

Me and my mom had a lovely meal, we both had the hanging kebabs, my mom had lamb and I had chicken and chorizo both with chips. The chips had a lovely seasoning on them and the portion sizes were really good! My mom has never been before and really enjoyed it. The pink gin and poppy cocktail was delicious! The service was good too, very polite and nice and quick

Had a fabulous night with daughter for my birthday weekend great food lovely atmosphere will come again 👍

Nice meal not too busy when we went . We were early so the music hadn't started.

Had an amazing night, I have visited before but I brought 5 friends who hadn't. I booked a couple of months ago, and I made a boo boo, I booked for the wrong day. I called and spoke to a lovely girl called Verity who managed to get us a table at the front by door. It was abit cold and loud but we were glad of the table. After 10 mins one of the managers whose name I didn't get said a table had become available further into the restaurant if we wanted it. We moved and had a great night, food excellent atmosphere and band were fantastic. The manager had a beard, word a light blue shirt. Thank you, my friends can't wait to return.

Rather disappointed. New to the area our group had this venue suggested as a nice stop for some food. It has outdoor seating overlooking the scenic canals. Fortunately we had a spot of sunlight so could enjoy a drink before making our way inside. The decor is tasteful and welcoming but the experience was spoilt from that point onwards. We were a few minutes late to request our table we had booked and were reminded of our time keeping via one waitress telling two of our group “you better eat quickly” accompanied with an eye roll. Conscious of this we made our choices and ordered just one course, which felt more than manageable in the remaining hour and 45 minutes to consume and then vacate. A number of our group ordered the stated “famous hanging kebabs” from the options they selected the famous hanging kebab of the day, however, when asking what they were we were given the answer “I don’t know” with no expansion in that or offer to find out we did still order what turned out to be a very tasty meal. In fact, it’s almost the biggest shame that there was so much disparity between the service and product. A few dishes were missing, then the wrong ones but it was resolved albeit the group having different eating times. The finale really highlighted the tone of experience we had that evening. The waitress after taking payment was so keen to clear the table it bordered on being almost Basil Fawlty esq. My friends drink was taken despite only being half drank and my other friend had oil from the kebabs down the back of his top. The food and setting were enjoyable, but the service has a lot to be desired. To think we paid for a service charge added to bill despite a service lacking in professionalism and hospitality leaves us with a sour taste. Maybe this is an isolated experience however, for myself and our group I wouldn’t be able to recommend this venue. With so many other choices out there I do hope some equilibrium is found between service and kitchen at The Botanist.

Bar woman with black hair ruined our evening here tonight. So rude and offensive to my partner of colour. We ended up walking out as a result of her

The food is nice and service is wel organised. However, an extra out of the box question is not even asked checked why and just denied. That is imho not why you want to pay these prices and be very happy.

No good for a person who is disabled toilets down steps. Table close together. Drinks once ordered at the table took a while to come , food was good. I asked the waitress, if the fish was cod, her reply was no I don't think so, I asked what is it, her reply was I don't no. Never offered to find out. The price of the food was very reasonable, not over expensive.

Awful. Team lovely, food dire! Only 2 in kitchen but shouldnt allow stale food and meat that is rock hard. Lost its way and very tired!

Lovely place, atmosphere was good with oldie and new feeling, food was OK, but they struggled with making me a bitter shandy, (I'm driving) the guy came and asked me as he had never done one, well I ended up with a Guinness shandy, 🤔

Great food, atmosphere and service!

Went last week waited quite a while for a drink and then when our food came we had to ask for a plate as it was skewers!!!!! Basic essential I though and even then we had to go looking for someone to get them. When the bill came the waitress apologised as she was on her own !!! Needless to say she didn't ask if we wanted to pay the gratuity. We wont be back