Based on 1.596 opinions finded in 2 websites
Based on 1.596 opinions finded in 2 websites
Nº 147 in 704 in Herefordshire, County of
Nº 37 of 207 British in Herefordshire, County of
Opinions
Tiny portions and bland atmosphere
Amy Heard . 2025-03-27
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Great food, great service!! The rump steak and pork bellie was amazing!!! The sweets out of this world!!! We will comeback!!!
Bordie 33 . 2025-03-26
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Great food and friendly & efficient service.
Paul Watson . 2025-03-25
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It's our second time here and it didn't disappoint. Great menu and well executed dishes. As a carnivore I was a bit sceptical when my wife ordered the cauliflower main course, but I was pleasantly surprised by how tasty it was, especially paired with falafel. My fellow diners said it was the best sticky toffee pudding they had had. Erin looked after us well.
Alastair Holland . 2025-03-22
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Thanks for looking after us Ella, you were a wonderful host!
Kelly Flynn . 2025-03-21
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Gorgeous food and lovely service. Thank you
Tom Davies . 2025-03-16
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We had a wonderful experience at dinner tonight. My husband and I shared the rump steak, which was cooked to perfection. My Bernaise sauce was perfect as was his peppercorn sauce. We ordered a side of broccoli and I was happy to get brocollini instead. The fries (chips) were good, as was the service. Add in a bottle of French wine and we had one fabulous meal. Unfortunately we didn't have room for dessert. Great place.
Cheryl Speer . 2025-03-15
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A very tasty meal with lots of surprise popping flavours. Delicious. Service was excellent. Rose in particular was great. Thank you for a lovely evening.
noel downes . 2025-03-13
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Great food and atmosphere. Staff were also really friendly.
ben smith . 2025-03-13
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Wonderfully relaxed lunch with a friend, great staff, delicious food all very chill. I recommend the Haddock croquette
Caroline Pearce . 2025-03-10
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Had a lovely meal, staff were fantastic and very attentive. Also went above and beyond for my 7 yo son. Food was brilliant. Highly recommend
Peter Nixon . 2025-03-09
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Arrived early and was fine as we sat with drinks whilst we waited for service to start. (We arrived at 20 to 1) food was delicious
Kiara Jennings . 2025-03-09
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We had the best breakfast we have ever had at the Bookshop. All the staff was very welcoming and friendly.
Simon Green . 2025-03-09
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I don’t know how to put it right not to be upset , but I was disappointed with a birthday greeting on yesterday, you don’t make people special on such day. If I knew you not making effort for 2 minutes- like, staff singing happy birthday or making birthday person more special I would not book a table in your place. Don’t take this feedback as a negative, but hopefully you can learn something for the future.
Kristina Pralataviciene . 2025-03-08
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Great atmosphere and perfect stop for a coffee and cake. Nicely presented too!
Emma . 2025-03-08
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Staff were friendly and there was excellent service. Food was nice. Really enjoyed our breakfast
Sue Jane . 2025-03-07
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Great ambience and lovely warm atmosphere. Service perfect and food very delicious.
Tracy Morrison . 2025-03-07
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Great quality food, lovely atmosphere and friendly service
Sarah J . 2025-03-05
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Attentive staff, and lovely food a+
Martin Jane . 2025-03-02
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I was served by the Lovely Ella and her politeness was unmatched! Lovely staff and incredible Sunday lunch!
Fifi Bartlett . 2025-03-02
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A fabulous breakfast, great atmosphere and attentive, friendly staff x x
Jenny Probert . 2025-02-28
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Beautiful roast, food so tasty! Lovely gravey. The best cauliflower cheese 5* Very friendly staff
lisa jones . 2025-02-25
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Really friendly staff, liverly people and great vibe thr food was lover and delicious 10/10
Niall Hinton . 2025-02-23
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Excellent roast dinner, great sized portions and great service by all the staff. Lovely setting, busy but created a good atmosphere.
Rachel Sullivan . 2025-02-23
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My friend was visiting from Leeds and we booked for Sunday lunch at The bookshop. It did not disappoint and I would highly recommend. The waitresses were attentive and friendly and the lamb was superb with all the trimmings. Since moving to Hereford this restaurant has become a firm favourite of ours - we love the brunches too!
Julie Phillips . 2025-02-21
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A very nice evening. They managed to squeeze us in and the picanha was a 10 out of 10!
Guy Parkin . 2025-02-20
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Came for my aunties birthday breakfast and it was amazing - Trinity was lovely
Lucas Taylor . 2025-02-18
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Sunday lunch, good but not hot on arrival so soon cooled off which spoils the taste. It was a late lunch which may have contributed but remains a good value.
Greg Fowler . 2025-02-16
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Delicious Sunday lunch. The dark chocolate tart was amazing!
Kirsty Thomas . 2025-02-16
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First time coming in a while!! Absolutely amazing service and food. Our waitresses Ella and Erin were very attentive and polite:)
Mia . 2025-02-15
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Tasty food with excellent service.
A L . 2025-02-15
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Had a great early valentines meal with my girlfriend, great service from Ollie. Food was amazing, highly recommend will be returning!
Noah Thomas . 2025-02-12
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The music at this lovely restaurant was excellent. Thank you for making my afternoon so restful and for the delicious coffee and cake. I would have to come again with my friends and try the food. Looking forward! :D
Gemma M . 2025-02-05
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What a find! First time in Hereford traveling through looking for some where for a coffee and an early lunch. This place was brilliant!
Chris Hunt . 2025-02-02
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Excellent service and great food!
Charlotte Stevens . 2025-02-01
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Everything was amazing especially the service from Rama
Shane Pollard . 2025-02-01
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We had a great night out for my friends birthday. Rama could not do any more for us and service from him was impeccable. Everyone had a great night!
Rachael Walker . 2025-02-01
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Food was so good and Suzanna and ella gave us amazing service!!
Julia Janusz . 2025-02-01
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Fantastic restaurant, cannot fault thr dood or service. It is a shame that local drinks have been taken off the menu due to cost. It is noisy when full, it was quite difficult to hear for a larger table.
Harriet Evans . 2025-01-30
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Brilliant food and service fast and polite. Nice warm atmosphere.
Nathan . 2025-01-29
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Difficult day with poor weather. Staff made the lunch special. Thank you Dani.
Kevin Hand . 2025-01-26
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Lovely visit to the bookshop! Always come here when we visit Hereford. Fantastic atmosphere and friendly staff. Great food and drink menus. A favourite!
Zara O . 2025-01-25
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Outstanding food, really I mean that, every element was perfectly cooked and seasoned. Would definitely recommend
Chris Sykes . 2025-01-25
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Lovely evening, staff extremely friendly as always, they take time to make us feel welcome. Food is always prepared to the best of standards. Thank you!
Sandra Taylor . 2025-01-24
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Lovely atmosphere and great staff.....served by Erin and Ollie today. Always enjoy time spent here. Food and drink is always delicious. Thank you all. Nick.
Nick Preece . 2025-01-24
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Another delicious lunch and sticky toffee pudding ! Also delicious staff. Thank you.
Shirley Cook . 2025-01-23
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We had a fantastic evening at The Bookshop. Food was amazing, service was so friendly and welcoming. We loved it and it was the highlight of our holiday! We only wish we lived nearby so that we could visit again. Thank you for a great experience.
Sarah Gulliford . 2025-01-23
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Breakfast here is the best in the city I’ve found and our waitress Erin was completely on point. All round lovely experience with quality ingredients expertly cooked
Bentley Parsons . 2025-01-20
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We had a wonderful Sunday roast at the bookshop today, the whole experience was fantastic from start to finish. The food was delicious and the service we received from Georgina was impeccable! Thank you!
Nick Preece . 2025-01-19
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We've just celebrated our 51st wedding anniversary at the Bookshop.Food was amazing and Rosie was very friendly and efficient. Can recommend this great restaurant.
Adele Spain . 2025-01-19
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New menu for the autumn, a knockout, great range of dishes. Great atmosphere, super staff. Set yourself for a great seasonal experience.
Andy Hardy . 2025-01-19
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Booked a table at The Bookshop in Hereford for my partners birthday- we were eating early and had booked so were surprised to be seated directly under the A/C unit and next to the toilet which was freezing every time someone opened the door- I asked to be moved and staff were very accommodating and friendly and we moved. My partner is vegan and there was one vegetarian/ vegan choice on the menu for a starter and main course- there was no vegan dessert option. The food was tasty but I felt it could have been hotter especially the starter. I enjoyed the experience- staff were very friendly and helpful but a few little things let them down - I would probably go back during the day to try the brunch options but not sure I would book an evening meal again.
Karen Ferguson-Thomas . 2025-01-13
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I’ve had a few meals at the Bookshop. The very best brunch. Great baked beans and I was told by my friend ‘best hash browns ever’.
Annette Montegriffo . 2025-01-11
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As always, the food is absolutely delicious- we all had steak. Plus the staff are just so lovely and welcoming. Love this place.
Kathryn Evans . 2025-01-11
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The best restaurant in the world x
Georgina Price . 2025-01-09
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A very professional and laid back atmosphere here in the local bookshop. The decor was very unique with books plastered everywhere. The hot chocolate I ordered was custom made by the lovely Trin who created a frog pattern from scratch completely free hand. Highly recommend you come down to this little nook!
Sire Wiggles . 2025-01-06
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Pre ordered 2 weeks ago for a party of 16. Upon arrival waited 50 minutes for food and it didn't all come out at once. My food was steak and it was tough with poor taste. A mandatory 10% service is fair if service is decent but it wasn't.
luke s . 2025-01-04
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Absolutely outstanding food. The french toast was to die for! Also the steak and eggs were really good too.
Victoria Hammond . 2025-01-04
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Consistently good on every visit. Cannot fault it in any way.
Philip Large . 2025-01-02
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It was a very busy lunchtime and we were fortunate to get the last available table. The staff were excellent and advised us that there would be a wait. We were in no hurry and waited. The food was excellent and the staff could not have done more
Jon Beard . 2024-12-30
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Fantastic breakfast,staff very accommodating, great atmosphere, perfect start to the Christmas holidays!
Jacqueline Clarke . 2024-12-22
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My daughter and her friend went here for steak it was disappointing as her friends was supposed to be larger but looked the same size. Apparently young girls on the weekend serving who had an attitude serving as they wouldn't even allow my daughter to have tap water with her meal. As they are college students and don't have alot of money this was a treat for them and I feel they were taken advantage of, what a shame.
Reviewee . 2024-12-18
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Very expensive, the beef dinner was the meat+roaster's (frozen, very dry) then anything else was extra.
Julian Stephens . 2024-12-17
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We always love The Bookshop. Great atmosphere and the staff are always lovely. We had the NYC brioche bun and poached eggs with avocado - all delicious! Thanks to our servers for being so lovely - Marisa especially.
JoAnnie39 . 2024-12-14
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When I first went to this place I was given a table and a Christmas menu but it was only available if there were over 20 people, the food was cold and tasteless, the dessert was awful it felt like you bought it in a shop and forgot to defrost it and it was a 100g piece for £9, there were no Christmas paraphernalia on the table, I couldn't understand why there were so many people, I will never go back and I don't recommend it to anyone.
Натали Сойма . 2024-12-14
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We had something special to celebrate and pre booked the table about 2 weeks in advance. As we arrived we were put in the dark dusty corner with a small wobbly table. After we ordered a bottle of wine, starters and the stake to share, I realised that the table was way too small for enjoying the relaxing dining experience. We had the starters but cancelled the main course. I would have been even more disappointed if we stayed and spend ridiculous amount of money for average disappointing experience. I will not be coming back again, sorry.
sandra s . 2024-12-14
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We had a superb Sunday lunch which was next level for quality and flavours. Good value for money at £19.50 for the standard of food. The service was great and there's a nice atmosphere. Booking is probably essential for a Sunday.
Dan Lovering . 2024-12-11
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Great atmosphere, amazing food with great food recommendations from our helpful server Erin.
Matt Griffiths . 2024-12-09
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Spectacular food and great service. Experience was spoiled ever so slightly by being seated right by a front door that was constantly swinging open, letting the bitter cold of the evening in, but would recommend with the highest regard without any hesitation.
Derry Gibson . 2024-12-09
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Great Staff, great atmosphere and food was outstanding!!!
Wesley Gammond . 2024-12-09
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Delicious Sunday roast and lovely service from Ella!
Mary Ware . 2024-12-08
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Wonderful experience. The waitress Ella was helpful and friendly. Would recommend
Emmie Whittam . 2024-12-07
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We had our staff Christmas dinner at the Bookshop last night 6/12/24. Amazing food and service. Can't wait to return!
H Bates . 2024-12-07
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Efficient service,staff very pleasant. Good choice of food. Only thing that would be nice is a free coffee refill as by the time my food arrived my coffee was going cold and the cup was only about 2/3 full in the first place.
Fiona Bailey . 2024-12-07
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Dropped in after my son spotted you on Instagram. Great brunch - eggy bread for him, bubble and squeak benedict for me. Would definitely patronise you again!
Andrew Whelan . 2024-12-05
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The Bookshop is the answer to the question: What if one made a Sunday roast that was actually good? In other words, this is the best Sunday roast I have had anywhere in the UK. Had the pork. Pork was good. Veggies good (I liked the cabbage especially). Potatoes good. Gravy good. Cauliflower cheese good. Just really good all around. Service was good as well. Asked for the bill which came right away. Asked to pay. And to my surprise - based on my experience in other restaurants - the waiter did not disappear into the void leaving us wondering when they will have mercy and let us pay. No, the waitress came back straight away with the card machine. Would come again.
Markus Kahl . 2024-12-02
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Honestly super disappointed coming here today. We came for brunch with family, there were 9 of us all together and we did a preorder. The service was extremely slow, they weren’t particularly busy to begin with and had plenty of staff around. We eventually placed a drinks order, which took ages to come. I ordered a caramel latte which unfortunately was barely lukewarm on arrival. I did return it and ask for a hot one, the waiter seemed annoyed. Two people from our group arrived a few minutes later than the rest of us, we had to ask to order their drinks. Which then took until the end of our meal to arrive! Included with the kids meals is a drink of juice or milk. I had to ask the waiter for these, which again took a while to come. We asked for ketchup which one of us ended getting up to hunt down as we waited again for a long time. I ordered the bookshop eggs, I was quite disappointed as the eggs were fully cooked through, there was a tiny amount of yoghurt underneath, I felt something was missing as I was eating and it was only after I realised it was supposed to come with Nduja sausage and unfortunately that had been missed off my plate. A few of the group ordered the Aubrey Fry which looked really nice and they all enjoyed. For the price I was expecting superb quality and level of service but sadly this was not the case. We all felt it was rather a let down and no one said they would return.
Jtrip . 2024-12-01
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Ollie was a great server as were the others checking in to see how we were, how the food was and if we needed anything else. The food was delicious as always!
Eloïse Smith . 2024-11-24
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Ella was so lovely and as always the food and atmosphere was perfect too 👌🏼
Lauren McDermott . 2024-11-23
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Excellent food. Refreshing design. Relaxing atmosphere. Superb service. Thank you Olly and team.
Hugh Davies . 2024-11-23
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Fab Sunday lunch with friends did not disappoint in any way
Ant Barraclough . 2024-11-23
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What a lovely find. We were a large group so we pre-ordered but every meal arrived timely, hot and well presented. The staff could not do enough to help. Would definitely go again.
Louise harris . 2024-11-19
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Incredible food and atmosphere! The waiters are friendly and very fast! Super! Keep it up👌🏻
Катерина Андреєва . 2024-11-15
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My wife and I took our small dog in to this lovely restaurant for brunch today. The staff that greeted and served us were Erin and Ollie. I ordered the Aubrey fry and my wife chose poached eggs with avocado on sourdough. The service was excellent and the food and beverages were delicious and arrived promptly. The vibe in this well run restaurant is extremely relaxing and friendly. The Christmas tree looks charming near the door. So much care has been taken to ensure the restaurant looks festive.
rubberband . 2024-11-13
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Popped in for an Aubrey fry and a coffee with my small dog, one morning as I was in town quite early. Greeted warmly by Georgina and shown to a table. The staff member Trinity took my order and was extremely polite and pleasant. My food and coffee when they arrived were delicious and the food and plate was piping hot, the way I like it. I enjoyed the background music and the vibe the restaurant gives.
STUART PRICE . 2024-11-13
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Good all round for coffee & cake, lunch and evenings. Cosy in winter and some sunny spots in well furnished, covered yard out back in summer. Caters for vegetarians and vegans too.
Nic . 2024-11-12
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Went on a Saturday night, very busy however service and food was excellent. Only criticism is that we were sitting near the front door so did get chilly at times.
Sue G . 2024-11-10
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Although the food was nice, our experience of the Bookshop was not at all comfortable. We were put on a table which was stuck in front of an outside door at the back of the restaurant, and the door was constantly being used so we were really cold all the way through the meal. Early on I asked that if another table came free could they please move us as we were really cold. The guy I asked said yes and that he would make sure the staff didn’t use that door. But that didn’t happen and so it went on. I asked another server if they had blankets and they acknowledged it was draughty but said there was nothing they could do as the staff had to use that door. There really was no need to have a table where ours was, it was crammed in despite there not really being space for it. It wasn’t even matching the other tables in the restaurant, it looked like an outside table they had put there as an afterthought. It’s not a small restaurant, there are so many other tables so we felt it was just greed to cram the extra table in such a cold area right by a door. If you’re booking I’d advise that you specify you don’t want the round table near the door at the back!
Sara Luff . 2024-11-10
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Have been previously before and had a great experience, it’s a lovely little restaurant with stunning interior and the lighting is lovely. I was a little disappointed in the service sadly, this is by no means meant to be a negative review more constructive. We were seated at a table, about 10 mins go by and the drinks order was taken. It then took. Nearly 20mins for one drink to arrive, it wasn’t particularly busy so was a little confused at why it took so long, we then received our food which was presented beautifully, the beans were flavourless though and the food was a little cold. If the server had done a check back I’m sure this could’ve been resolved but there was no check back. We waited for ages with empty plates in front of us and again plenty of staff but no acknowledgement? We ended up getting up and had to pay at the desk as we had a place to be and waiting around just isn’t fun. Please take more acknowledgment of your customers. Will still return as not completely put off, the place is lovely!
Ewan Deceico . 2024-11-09
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Lovely lunch, staff were friendly and attentive. Nice food and drinks both coffee and decaf tea were very nice
Ruth Roddison . 2024-11-09
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Total lush. Like totally cool. Yeah.
Stuart Moore . 2024-11-08
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Great food never a bad meal. Booking essential
Neil Cook . 2024-11-04
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Lovely restaurant not far from the City centre and the Cathdral. It has a great old-world atmosphere but with a modren feel. It focusses on top quality Hereford steaks ... and it does them well. We started with hummus and a wild boar pate ... both excellent, For mains, we chose th slow-cooked braised blade, beautifullt tender and just falling off the bone with great veggies and sauce; and Rump Steak and the most wonderful Chips cooked in Beef Dripping. Golden and crispy on the outside, fluffy on the inside. Great place ... great food.
Patric D . 2024-10-31
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The bookshop includes, on its menu, a review from the Guardian that it is the 'best UK Sunday Lunch' which could well be true, but doesn't do justice to just how good the food is, or to the amazing customer service levels delivered. A special mention for Jake for looking after our table and ensuring that our party was happy with everything.
Derek Boughton . 2024-10-28
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On its menu The Bookshop mentions a Guardian review headline stating that they do the best Sunday Lunch in the UK, and that statement is not wrong. What it doesn't reflect, however is the high service levels offered by the team at this restaurant, and their obvious pride in everything they do. A particular mention to our server, Jake, who went out of his way to ensure that our party of mainly elderly diners were looked after and happy with our experience.
ladymayb . 2024-10-28
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first time at this eatery. the food service was excellent. could not find fault with anything. travelled 187 miles from morecambe in lancashire to visit family in hereford. well worth the trip would highly recommend. will defo visit again.
Tony D . 2024-10-26
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Great breakfast options set in a cosy and welcoming atmosphere.
Jessica Smith . 2024-10-25
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Super yummy food and margaritas!
Effie Seal . 2024-10-25
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Very enjoyable Sunday lunch - vegetarian options were good as were desserts. And of course Wye Valley lager on tap.
Ralph Hickman . 2024-10-25
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One of a kind place… book a table now. Visited with friends for dinner and went back the next day too !
Nazan Adali . 2024-10-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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