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4.0

Based on 75 opinions finded in 1 websites

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Nº 421 in 703 in Cambridge

Nº 37 of 78 British in Cambridge

CUSTOMERS TALK ABOUT DISHES WITH..cookedchickenbasscheesesteak
Score
OpinionsNoteTripAdvisor754.0

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The food was really tasty and staff nice and friendly. I had the kofta and steak whilst my wife had the curry and brownie. All was delicious it is just expensive.

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Luxman1994 . 2024-07-29

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Mediocre food. Buffet on offer, 3 options, one of which was dry chicken that then ran out, leaving veggie lasagne and prawn noodles. Terrible service, 40 minutes between asking for bill and being able to pay. Save yourself and go elsewhere

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SamuelOwen88 . 2024-05-15

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I went to join friends (who were staying at the hotel) for dinner. They weren't made aware that the restaurant was closed, but we were reassured the full menu was available in the bar. Service was very, very slow, our waiter got our starter order wrong - after checking it with us three times - and the atmosphere was very uncomfortable. We didn't stay for a main course, we paid up and went somewhere else!

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Happiness17753122931 . 2023-12-01

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Valentine’s set menu, 4 courses, sounds simple but what I experienced that evening was so unexpected and I wouldn’t want it to end. Welcomed by a lovely Ms Kiss, we were given a glass of sparkling wine and promptly taken to our table. Our waitress Andrea made us feel very well taken care of as well as the Manager Bruno did, praise to all staff that made this evening lovely overall. Cheese and onion soup, as many times I’ve had it in my life, this one took me by surprise, chef found the perfect balance and topped it with rose petals (nice touch for the occasion). Starters were light, full of flavors, well presented, great introduction to what comes next. Main course, the star of the evening, Chalk stream trout in white sauce was a sublime choice where the chef’s skills, heart and passion were felt in every bite. Truffles and chocolate sphere cheesecake served for dessert felt like a “Thank you for coming” note that summarized the evening. It’s a second time spent at Hilton for Valentines and it looks like after last evening it will become a new tradition.

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Arkadiusz K . 2022-02-15

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I had lunch here as a course delegate and was very impressed. Gorgeous mini veggie quiche, nice and hot and a good balance of veggies. Meat and fish choices looked good too. Lovely Greek salad. Vegetables were well cooked, asparagus was a nice addition and the new potatoes were very fresh and cooked perfectly. There was a lot of choice of salads and accompaniments, all very fresh. Didn’t have dessert as didn’t have room but there was a good choice, all beautifully presented. Definitely a lovely, well thought out lunch menu rather than just average conference catering which can sometimes be a little bland. Staff were also very polite and welcoming.

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moomooblue . 2021-09-18

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Ahora hemos tenido la oportunidad de volver a visitarnos después de nuestra mala experiencia la última vez, y debo decir que fue excelente. Para comenzar, tuvimos la sopa de queso y cebolla y el macarrones con queso, que estaba delicioso. También nos dieron un entrante gratuito de panza de cerdo y vieiras. A continuación, tuvimos el bistec, que esta vez fue excelente. Simplemente se derritió en la boca. Para terminar, tuvimos el Alaska al horno y la tarta de queso. Fue exquisito cómo se compró esto con la salsa vertida sobre él para derretir el chocolate y revelar el pastel. Esta es una gran adición al nuevo menú, que ahora se ha mejorado considerablemente. Sé que las cosas pueden salir mal, ya que así es la vida, sin embargo, así es como se resuelve. El Bull and Bass fue a todos los niveles para hacer esto y les agradecemos su cálida hospitalidad.

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Clive B . 2019-11-23

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With it raining in Cambridge, we decided to stay in town for dinner and were able to get dinner booking at Hilton's Bull & Bass restaurant. The restaurant is on the upper floor and is spacious but has a cosy vibe to it. The staff were welcoming on arrival and we were seated alongside the window with a lovely view on the drizzling Downing Street. The courgette and mint fritters were absolutely delicious. Befitting the weather, we ordered hearty mains - sirloin steak and slow cooked feather blade with a Madeira sauce. The meat was cooked to medium rare perfection. The side order of grilled vegetables was a simple standout - best asparagus I have had all season!! We treated ourselves with dessert and went with the special - raspberry creme brulee and a chocolate mousse with salted caramel ice cream. Great finish to the evening. On a side note, the open kitchen put the chefs on show, and we even had the chef come out to the table which was a nice touch. Would definitely come again.

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WhiskyWineFood . 2019-10-07

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Although not a large menu it included a good variety and we had no difficulty choosing. The meal was amazing, beautifully presented and the staff could not have been more helpful and attentive.

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RichardandLiz1877 . 2019-10-06

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Situated right in the middle of town next to the side door of John Lerwis department store ( easy to find if you're from out of town. We live close by. OK, it's actually a hotel dining room (City Hilton) but we went in as non-residents for a quick bar meal and we really surprised at how good both the food and the floor service were. We both chose Club Sandwich which was the best we had had for some time. Lots of chicken, fresh fried egg, a decent sized salad with it and great fries. Not a lot of atmosphere here but for an hour it was very spacious and pleasant, good views of the street below with its hustle and bustle. East access up 1 floor from street by escalator and there is an elevator, too. Toilets are spotlessly clean. Great for a tourist to take a break and rest those feet, right in city centre.

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F1523XKdavidc . 2019-10-04

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I visited the restaurant of the Hilton hotel in Cambridge recently and I was very positively surprised by the service I received. One of the items my party ordered wasn’t available and my waiter offered me an alternative, which was delicious. I really felt looked after. After dinner we had a couple of drinks at the bar and we were once again welcomed with smile and professionalism. All in all a great evening!

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TravellerdK9434OZ . 2019-09-25

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ヒルトンホテル内のレストラン。肉とかロブスターのメインディッシュを選んで、付け合わせにソースを選ぶスタイルですが、盛り付 けに気を遣って出してくれるので、モダンな料理に仕上がっています。どの料理もワインにピッタリ。ちょっとした晩餐でした。

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TOSHITOSHITOSHI . 2019-09-21

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We had a special meal on our Daughters Birthday in March it was great so much we said we would come back for our Sons Birthaday which we did on the 13th,oh what a shame this time around,4 in the party 3 had steak and it was poor and im being polite,we left quite a bit,when the plates were collected I advised we were not happy with the steak and was asked why,we said it was very chewy and he smiled no apology or anything,very disapointed in this visit and will think hard to come back, a shame as it is a great place and nice.

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Clive B . 2019-09-13

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Hemos estado aquí muchas veces y seguimos volviendo! ! !La comida está bien presentada, sabe delicioso y las mesas son espaciosas. ! Las porciones son suntuosas y el servicio es rápido y profesional. Nuestro camarero hoy era Lionel, y él siempre es bueno.

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Travel762231 . 2019-09-11

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This is the only restaurant in Cambridge you can get a proper surf and turf dish of lobster and fillet steak. A must try meal in this lovely City!

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Toughguy2 . 2019-08-08

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The experience was so bad that I felt I had to leave a review straight away. Tonight was my graduation and 6th wedding anniversary and I was celebrating with my husband, parents, sister and 2 very young children. We are actually staying at the hotel and wanted to eat early (6pm) before the children got too tired. We also thought that a Hilton restaurant would be a safe bet. We sat down shortly before 6pm and ordered immediately. 15 minutes later, however, we were informed that the meal 4 of us had ordered (beef brisket) was not available. 40 minutes later (and some reminding) our drinks arrived but our food took a full hour. They had also forgotten my husbands meal and 2 side dishes which arrived after everyone else had finished. When his chicken did arrive it was laughable, 3 deep fried chicken legs! One of the steaks was ordered well done with a creamy sauce but arrived pink with a mustard sauce, my seafood tagliatelle was fine in itself but the beard had not been scrubbed off the mussels and there was a skin on the sauce where it had been kept warm. My little girl’s hotdog was actually 2 normal sausages in a baguette and the fries tasted like oven chips. When my husband spoke to the manager firstly to chase the meal she apologised and explained that they had recently lost a key member of staff. However, later on when all the order was messed up and the food proved substandard we asked for her again to complain. She apologised again and said she would make a goodwill gesture on the bill. Considering the disaster of a meal that, frankly, we hadn’t really eaten much of (my husband didn’t touch his, nor did my little girl) we had expected quite a sizeable concession on the bill. When the bill did arrive it was a measly £40 off £180. Now, there were a few drinks on that bill that we were more than happy to pay for but when we all made it clear to the manager that we thought she was being unreasonable, she became incredibly agitated and defensive, almost insinuating that we had orchestrated the whole thing! I was incredibly insulted and to say that the experience soured what should have been a special day is an understatement. I realise this post has turned into a rant but it was so bad we even thought there might be candid cameras somewhere!

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Annabananafanana . 2019-07-20

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Such a lovely restaurant with food that’s been cooked brilliantly. Just one thing the children meal is rather large for small tummy. The starter alone was enough. The service was exceptional felt valued and welcomed. All staff was smiling.

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parmeyh . 2019-05-26

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I'm afraid this restaurant does not do the Hilton chain justice! (It's part of the hotel). We visited on a Friday evening, the restaurant was very quiet which puzzled us slightly as the hotel was busy and we anticipated a problem getting a table. No problem though! We were two of about a dozen diners seated. The menu wasn't extensive, and we hoped that the small selection was made up for in the quality of the food! Sadly not! My wife started with the Beef Carpaccio which she described as 'cured meats out of a packet' - pretty tasteless. I started with the Mac + Cheese (+roasted garlic+chorizo+crayfish tails). The latter three ingredients were conspicuous by their absence. The mac and cheese was dry and tasteless. I left most of it! Again, out of a pack and into a microwave we suspected. We had both opted for the 'B&B Signature Burger'. When you're paying £15.50 for a burger it has to be good - sadly this was not! Again pretty tasteless with a very strange 'soup bowl' full of chipotle mayonnaise (each!!) and worst of all OVEN chips! The Shropshire blue cheese and chorizo (thinly sliced and out of a packet!) that was supposed to be inside the burger were virtually non existent. We both left a god deal of the burger and most of the tasteless oven chips, oh and 2 huge bowls of chipotle mayonnaise of course! Weird! Our waitress was very friendly but the food was so slow. The 'open plan' kitchen on full view to diners didn't help - just one chap on his own putting the dishes together. Certainly NOT a chef - more a 'food assembly operative'! Needless to say, we weren't charged for one starter nor either burger. Sadly we were charged £36 for a very mediocre bottle of wine! I shan't be eating here again in a hurry. A shame as the Hilton hotel itself was actually very good!

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Gary W . 2019-05-13

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在劍橋城 市中心之內,在希爾頓飯店的陽台 一層,內裏光猛卻又不失時尚,以洒店餐廳來說,顯得相當潮,很不俗。

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Tomaz . 2019-04-20

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Very good restaurant with good food and staff. For a in hotel restaurant this is fantastic.good range of food and a reasonable wine list.

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65graham . 2019-04-01

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Conferma la cattiva fama di cui godono i ristoranti degli alberghi. Nulla da eccepire sul servizio ma la qualità delle pietanze ed anche la presentazione delle stesse lasciava molto a desiderare. Molto è rimasto nel piatto.

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Carmine G . 2019-03-31

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No es la mejor, pero no la peor comida que hemos comido. Precio bastante promedio, sin embargo ciertos aspectos no valían la pena.

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Dempsey M . 2019-03-07

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We went along on Friday for a Birthday meal with the family as it was our Daughters Birthday, we all had a great time the staff were friendly and went out there way to make this a special occasion to remember, we cant praise the service enough and would highly recommend a visit here, we shall be coming back, so many thanks to every one that did make it that special meal.

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Clive B . 2019-03-04

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Lovely restaurant with a pretty good choice, nice feel and staff very helpful.A large choice of wines which are not to over priced which is pretty rare for a large hotel chain. Very clean and looked after.

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paulgoodey . 2019-02-16

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Habiendo estado en todos los restaurantes de Cambridge que nunca había probado aquí. Con expectativas altas no me decepcionó. Ok, no es la casa de verano, pero está bien de precio y el servicio es fantástico. El chef lo hizo muy bien. El primer plato fue increíble. La única recomendación sería cambiar las fichas a papas fritas. Sólo una elección personal. Sin duda volveremos. Los camareros eran muy atentos y muy educados y el gerente fue excelente con las solicitudes. ¡Gracias por mantener mi queso frío! !

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Nellycambs . 2019-02-08

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He tenido la desgracia de comer aquí varias veces en viajes de negocios, 4 o 5 veces en el último año. . . La comida siempre toma una edad para salir, así que nos dimos por vencidos en la segunda noche y nos fuimos a otro lugar. Si está pensando en venir al restaurante, espere estos tiempos de espera: en una habitación vacía (estoy hablando de 5 mesas con 1 - 2 personas en cada una) He esperado entre 30 y 40 minutos, en moderado es al menos 50 y Si te atreves a ir cuando la habitación está vagamente ocupada, esperarás más de una hora. Una vez cuando fui a una mesa cerca de nosotros había esperado más de 90 minutos. Utilizan la excusa de que todo está "cocinado en fresco", pero no parecen dedicar mucho tiempo a la comida, ya que la calidad, con la excepción de las salsas, no es nada especial. También pedí mi medio de bistec - bueno y fue chamuscado en el exterior, crudo en el medio. Cómo pueden agregar un cargo por servicio del 10% me supera

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PGWows01 . 2019-01-25

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About twice a year my book group descend on here for afternoon tea.

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thecam20 . 2018-11-14

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Nos alojamos en el Hilton y decidimos comer en el Bull & Bass adjunto al hotel. La comida era deliciosa y nuestro grupo de 4 disfrutamos de la comida. La cantidad se estaba llenando también.

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Rosie S . 2018-11-02

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Mi compañero y yo nos hospedamos en el Hilton City Center para un fin de semana y fuimos al restaurante la primera noche y no nos decepcionó, los entrantes y el plato principal fueron grandes porciones, no del todo caras.

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7OL . 2018-10-29

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Lovely afternoon tea. Staff very friendly. Accomadated one of the party who had a dietary request .Very relaxed experience..

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Debbie1992 . 2018-09-29

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I have been to the bar/cafe here at the Hilton before, and decided to go for “afternoon tea” with a friend to celebrate a big birthday. I am saddened to say the food was well below par. The sandwiches were soggy, the chocolate on the eclair was melting/running off and the service, although polite etc. was quite frankly less than I would expect from an establishment of this standard. Very disappointed this time. ☹️

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Joanne E . 2018-09-20

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Having been to this restaurant four or five times across six months on business trips (budget provided by my company hence why I kept coming), I’ve eaten here enough to make some supported observations. Each time, the food has been incredibly slow to come (upwards of 40 minutes) and this includes when we were one of three tables - this is obviously a pattern of poor management. When the restaurant is as much as half full, the entire staff become manic. I’ll paint a picture of this week’s experiences: tonight every waiter was rushing around like a headless chicken and the maitre d’/manager (goatee bloke) looked like he was about to run away from the restaurant with nerves. Yesterday, when there were only a few tables, our food was taking a while so we asked about the status of our food and overheard the chefs saying to the waiter “I’M NOT A MACHINE!”. Please, for the sake of your overworked chefs and waiting staff, hire some more kitchen workers.

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Flurbinator . 2018-09-11

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Realmente no tuve la oportunidad de comer en el Bull and Bass. Hice una reserva para el final del mes para celebrar un cumpleaños. Esto fue después de estar en espera durante años y finalmente hablar con alguien que dijo que todo estaba bien y que me enviarían por correo electrónico con información sobre los menús. Tres días después y no había recibido un correo electrónico. Después de esto, aparecí para echar un vistazo al lugar como nunca había estado y solo para ver dónde estaríamos sentados, ya que iba a haber un gran grupo de 16 personas. Al entrar y pedir ver el lugar, me dirigieron al mostrador de ventas donde me dijeron que no tenían reserva para mí. GRACIAS A DIOS, NO ME HE PRESENTADO EL DÍA, SOLO TODO EL MUNDO QUEDÓ ALEJADO. Me quedé mirando fijamente y pregunté qué habitación reservé y, por supuesto, no sabía, ya que las opciones de habitación no se me mencionaron. La persona en el teléfono que reservé también no mencionó ningún cargo de reserva de habitación. Luego me preguntaron si me apetecía ver la sala de conferencias, que no, ya que pensé que iba a estar en el restaurante. La ayuda no estaba dirigida a hacer otra reserva y a hablar sobre las áreas de asientos o el costo de reserva de la habitación. Simplemente me dieron una tarjeta para llamar al equipo de ventas, que obviamente no voy a intentar de nuevo. Sin embargo, no estoy muy decepcionado ya que el restaurante en sí no se ve tan suave como pensé que sería de las fotos que vi en línea. Es muy pequeño y el área de buffet tiene bastante sensación de presupuesto en lugar de lujoso espacio de comedor.

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Guacha212 . 2018-09-05

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Cenamos aquí durante su estancia en el Hotel Hilton recientemente, y que ha sido más de un año que visitaba. El restaurante ha cambiado completamente y sin duda para mejor. El nuevo menú de surf y turf es genial y nos encantó el vino hecho por Andre recomendaciones y su equipo. El Surf & Turf plato de langosta y filete de carne era magnífica. Mientras que hay muchos buenos restaurantes en la ciudad de Cambridge, este lugar es sin duda un tesoro escondido! Gracias por una cena!

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Toughguy2 . 2018-04-19

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Mi compañero y yo fuimos ayer al restaurante The Bull and Bass en The Hilton para celebrar mi cumpleaños. La comida fue totalmente increíble. Comemos mucho y ambos estuvieron de acuerdo en que fue una de las comidas más agradables que hemos tenido en mucho tiempo. Tuvimos el vientre de cerdo para comenzar seguido de bistec. No me decepcionó Absolutamente sabrosa y ambas muy tiernas. El personal es muy atento. Hecho todo mejor por el hecho de que toman tastecard. Altamente recomendado

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319PatriciaM . 2018-04-16

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Comimos aquí con un grupo y me decepcionó.

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Maggie M . 2017-10-07

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A must stop while travelling in cambridge. Staff are great especially Alex and chef Steven. Food was amazing, looking forward to the new changes on my return, as chef steven explained the new concept which sounds amazing.

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travelb0y111 . 2017-06-01

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Mi esposa y yo visitamos el reservar habitación en el Cambridge Hilton en Downing Street la semana pasada para una comida raro tener juntos, dos niños pequeños. Usando nuestra afiliación Gourmet la sociedad, tuvimos 50% de descuento en nuestra cuenta, lo que era genial, pero la comida y el servicio eran de primera clase, en cualquier caso. Totalmente recomendado.

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Richard M . 2017-02-19

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food was superb,staff very helpful,chef very good nice chap.First for me to speak to chef steve who walks around to speak to guests.

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travelb0y111 . 2017-02-10

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Paramos aquí para comer el domingo para evitar la lluvia y me alegro de haberlo hecho. El almuerzo era una ensalada de entrante y luego asado de almuerzo buffet tallada por el Chef en el buffet. Incluso volví por unos segundos. Muy buena relación calidad-precio y un servicio amable. El restaurante estaba tranquilo, así que más gente sin duda necesitan para comer el domingo. Una gran relación calidad-precio.

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Toughguy2 . 2017-01-25

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Had a business dinner here and it wasn't great. Food was average, service okay and the dull and uninspiring ambiance simply killed any sort of possibility of this being a good place to eat. Would not recommend or return.

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foodie_wanderlust . 2017-01-20

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Normalmente intenta evitar los restaurantes del hotel, pero estábamos en una prisa para llegar a la Cambridge Theatre Arts en menos de 90 minutos. El Hilton está directamente sobre el Gran Arcade Parking y 7 - 8 minutos a pie del teatro.

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Colin M . 2016-11-03

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A very nice selection at their breakfast buffet--everything from a continental style breakfast, to hot cereals to eggs cooked to order. All British favorites too!

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lindann2015 . 2016-09-12

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We were disappointed by this experience. The restaurant lacked atmosphere, not helped by the fact it wasn't busy. There's not much choice and the food, when it came, was ordinary and the vegetable raw!

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TomNorthYorkshire . 2016-04-14

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We stayed at the Hilton on the Bank Holiday weekend gone and because of the rain we decided to eat at the book room restaurant instead of leaving the hotel to look for somewhere else as that day we found it quite hard to find restaurants for lunch and we didn't want the same thing to happen again in that weather, turned out we made the right decision, the food was superb lovely, although portions were small the richness in the food made us full very quickly. The special was Lamb Wellington which we both never had before so went for it and it was delicious, starters I had the Goats cheese and my boyfriend had the prawn cocktail, all dishes had very nice presentation, the staff too were friendly and helpful. Not overpriced either, I think what we paid was well deserved.

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J0eve . 2016-03-29

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Good food and ambience, disappointingly limited menu choice which was disappointing as I like trying different foods when dining out

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RichardB5907 . 2016-02-13

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We had our evening meals in the restaurant during a recent two-night visit to Cambridge. The food was very well done, and the service was superb. The wine list wasn't huge, but it contained good choices in each of its price categories. Although we were dining on Friday and Saturday nights in a restaurant in a busy hotel, we never felt hurried. The hotel serves breakfast in the restaurant, and that food and service met the same high standard for quality. All in all, The Book Room was a very pleasant place in which to dine.

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John B . 2016-01-06

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Had a lovely burger and drinks here yesterday . Was impressed with the food, perhaps not with the service, but waiters have to gain experience somehow! Will return.

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dangermoose5 . 2015-11-22

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We met with the chef, in advance of dinner and he ensured that a delicous vegetarian main was prepared to order. All food was excellent throughout the 2 days we stayed in the hotel and the breakfast buffet is amazing.

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clogmar . 2015-11-17

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+The 3 course was included as part of the two day package. Both service and food was excellent. Nothing was too much trouble for the kitchen and waitress staff.

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Richard B . 2015-10-24

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I recently visited the Hotel for my sisters baby shower. I organised to have afternoon tea for 15 girls, and it was fabulous ! Met with Alicia in the events team to arrange the details and it was all so smooth. I LOVE the design in the Bar which has recently been refurbishment. The food was great, lovely cakes, sandwiches and scones! I would certainly recommend using this Hotel again for a drink or a bite to eat in the Bar.

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Denise G . 2015-10-15

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Restaurant is like classic English library. Food choices are limited specially for an Asian veg. Coffee was really great.

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Parimaltalsania . 2015-09-29

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A very relaxed place to meet, eat and drink with great service and attention to detail. Right in the heart of Cambridge and within easy walking distance of all the places of interest.

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AndrewUK2013 . 2015-09-02

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We visited the Book Room Restaurant for dinner on a Sunday evening during the August bank holiday weekend.We were staying at the hotel for a few nights, and so decided to dine here on our last night.I'd say the restaurant was about a third full, but this didn't stop the experience from being rather chaotic. The main problem was that everything took far too long. Drinks, starters, mains, etc. Everything took forever, despite only a few people dining at the time!The staff were all very nice (and apologetic), but it couldn't help alleviate the feeling of them not knowing what was going on. Our main waiter, whilst extremely pleasant, had a very low standard of English, which resulted in a certain amount of confusion as well.The food was passable. My starter of duck egg was ok, despite the egg itself looking as though it had been cooked in the same mould as McDonald's uses for their egg McMuffins! The braised beef main course was dry and lukewarm, but flavoursome.We didn't have dessert, but shared a rather strange bottle of Malbec. It was sweet and light - definitely not what I expect from a Malbec. Not very nice.The total bill was about £70. Frankly, this was way too expensive for the standard of food we received.Whilst not being unpleasant per se, I'm afraid I can't recommend the Book Room restaurant. There are simply too many better places to eat in Cambridge. I'd strongly encourage the hotel to give their restaurant an overhaul.

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Will B . 2015-09-02

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Buen servicio, comida solo aceptable.Busca otros sitios para comer si tienes tiempo, este solo merece la pena si vas con prisas

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MAzuaga . 2015-07-27

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There were 5 of us plus 1 child eating here. The atmosphere is very dull and no music playing softly which would help. No flowers or greenery around. We wanted a glass of pinot noir and none was available. Failing that a glass of Provence rose, a favourite summer drink everywhere this year. None available. We ordered two steaks and vegetables. We had to pay extra for the SAUCE. First time we have ever had to do that in a restaurant. We had a longish wait despite 2 chefs on duty and our meals were obviously sitting waiting to be given out for a while. We realised we hadn't been given our vegetables and had to ask for them...yes they were sitting up there too. Two waiting staff who couldn't have been very busy!! We won't be back for an evening meal. However, breakfast is very good. If I were the GM I would sort out that restaurant! Also on a summer's evening the soup was thick vegetable and unfortunately we weren't offered new potatoes either but only fat chips. Very disappointing.

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Maturity . 2015-07-24

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Full English breakfast with tomatoes, mushrooms any any style of egg you could wish for. Food was excellent

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fromStoon . 2015-05-12

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Had a quick bite for lunch before heading up to the room as we were out all day. Prices are about the same as out side but portions are a little smaller.

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Dev S . 2015-04-09

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We were staying at the Cambridge City Hotel and therefore decided to eat in the restaurant. On the first night, the service was rather chaotic. There were a number of dishes unavailable. Customers were being advised that the food might take 40 minutes or more (due to lots of room service requests?). Initially I was told that would be unable to use a certain food discount card because it had not been preauthorised (the restaurant had always accepted it in the past. The waiter tried to communicate with the duty manager to authorise the use of the card, but was unable to do so and so eventually very sensibly took the decision to accept the card. A number of other diners gave up and didn't bother staying to eat. However, the food we were served was really good - no complaints at all about the quality.To avoid any possible repeat performance the following evening, we booked for the following evening. Unfortunately, at 16.00 the following day we were telephoned by the hotel reception to be told that the restaurant was closed that evening due to 'issues in the kitchen'.We have always been really impressed with the restaurant on our previous visits and so this episode was really disappointing. We hope for better things next time we visit.

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Robin A . 2015-03-17

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ケンブリッジシティホテル内にあるレストラン。到着早々小腹がすいたので立ち寄り、フィッシュ&チップスを注文して食べました。とても美味しかったです。店内はオシャレな雰囲気で、ゆったりと過ごすことができました。

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TG55555 . 2015-03-08

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Stayed at the City Hotel Cambridge recently for a University interview (not mine!.......) and decided to eat at the hotel restaurant for ease. First signs were promising. I had pate which was first class, the other two had scallops which they enjoyed. For my main I had sirloin which was requested as medium and arrived medium rare. Yes, I know - send it back to get it put under the grill for a bit longer. But........why should I delay my fellow diners from starting their meal? Over cooked on the outside, undercooked inside, maybe the Cook has not quite got the technique correct yet. The other two had chicken and duck which, I'm told, was not too good. After my main I decided not to have a pudding but the other two had sorbet. One of them had a spoonful and left the rest. The staff were pleasant but I had to ask for my glass of red half an hour after it had been ordered. On the plus side, the hotel itself is very good. All of the staff seem to understand that keep the customers happy and they will return. Well done to them.

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Joe C . 2014-12-10

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I actually had a meal in the bar as that's where the staff wanted to point me. I must say the steak and ale pie I had was absolutely delicious, the chunky chips some of the nicest I've had. On a minor side the service did seem a little slow on the desert front and the main course even though they seemed mainly empty. I reckon this might be due to being cooked to order, I did hear they were using local ingredients, but I'm sure to try the main restaurant as the bar food defiantly shows they are improving and becoming a very nice place to eat.

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jdtaylor . 2014-10-15

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Unless you're dead tired and it's raining outside, don't bother going here. There are many other better options very close by.

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franksbeans2001 . 2014-09-26

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We arrived at the Hotel on Friday evening. Somewhat travel stained and weary, we opted not to go out to dinner, and to try the in-house restaurant. Our first impression was not encouraging. The fact that there were only two or three diners looked a bad sign. When we were shown to our table we were asked if we would like bread and olives 'whilst we were waiting' - it seemed to indicate a long wait. The menu looked short on choices. Since we are habitual Friday fish eaters, we both opted for scallops to start, with Sea Bass as mains.Any reservations we had felt disappeared with the first mouthful. The scallops were served on a base of coulis of celeriac, a perfect accompaniment. The sea bass was steamed and accompanied by pak choi and rice in a Thai recipe which melted in the month with spices which mixed deliciously on the palate.We were so impressed that we returned for a further dinner on Sunday evening. This time I had potato and leek soup, followed by breast of chicken on mashed potato, My wife settled fo duck pate and sirloin steak. Again there were few fellow diners, again our meal was cooked to perfection the ingredients perfectly blended to provide an unusually enjoyable eating experience.The cooks were not afraid to blend ingredients imaginatively. The pate was served with brioche - my wife had not experienced this combination before, but pronounced it a great success. A three flavour sorbet, completed another delicious meal.On leaving, we expressed surprise that the restaurant had been so quiet, to be told that the bar had been very busy with their menu well patronised. It seemed odd that the bulk of the evening's clientele had opted for fast food in a bar environment at prices not that much lower than the restaurant's, which are comparable to the Cambridge average, And where were the locals? It is true that people who are not staying in a hotel rarely eat there, but we cannot understand why the word has not got around locally just how good the food here is. Certainly a vigorous promotion campaign is indicated - this restaurant deserves, even demands, a much larger and regular clientele.

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trotter93 . 2014-08-19

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It is located at the Cambridge City Hotel (used to be The Crowne Plaza), and has good dishes, and lovely service.

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Jonny_Doin . 2014-08-09

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We recently celebrated our son's graduation at the Bloomsbury Restaurant in the Cambridge City Hotel - the staff were excellent (thanks Mikel and Sofia!) and the food absolutely delicious.It seemed a shame that the restaurant wasn't busier - with the high standard of service and food it deserves to be fully booked every night and I highly recommend a visit to any visitor to Cambridge.

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asdas1 . 2014-07-05

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Having been here before, we knew what to expect. The food was very good. . and freshly prepared. The service was excellent. Why was it so quiet on a Saturday night? The price was average for Cambridge.

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Robin A . 2014-06-20

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Really good food. Staff were very attentive. Reasonable cost when using a well known discount card. Only downside was the beer. No real ale - but the house red wine was reasonable.

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Robin A . 2014-03-09

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The restaurant is on the first floor and it is open plan. The staff were polite and quick, however our lamb was not the best of dishes ... meat not good quality and the juice around it was quite "soupy", so thin that we asked for spoons to get it as the vegetables were of child portions (no potatoes). In the end we ordered bread to mop it up. Just as well we used tastecard for discount, otherwise we would have been very disappointed. Next time, if i will eat there again, i may try the steak, looked better when next door table ordered theirs...(grass greener on the other side?...)

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Albitravel . 2013-05-16

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We had a bad experience here in October but wanted to give it a second chance following a takeover and promised improvements. Food was excellent, steak recommended, staff polite, helpful and above all smiling. You can still use the gourmet society card here on certain days with up to 50% off so it makes it really good value then. I will be back. Thank you to Trisha and her team. A job well done.

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Cyber_man1964 . 2012-11-29

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For a hotel of this standard the food and value in this restaurant are poor. There is a sign near the restaurant that states that the food is inspired by Borough Market [famous London food market]. That is so completely not true and almost insulting - the market has beautiful fresh food. The smoked trout and smoked salmon that we had for our starter were not fresh or of good quality. They were of such poor quality that we decided not have a main course we felt a bit unwell.

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CareFree5 . 2012-11-07

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We stayed at the Crown Plaza hotel. Our family of 3 had a three course pre-theater dinner at the Bloomsbury restaurant. The food was good, and plentiful, a very good value deal. Our waitress, Katrina was very attentive to our needs. The Chef came out to check on us. The dessert, Trifle and Trinity cream were excellent.

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Victor N . 2012-09-27

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The restaurant is in the centre of Cambridge on the first floor of the Crowne Plaze Hotel.Have had lunch here many times in the past and have no complaints with both the food or the service. There is usually plenty of staff on hand.Beware of going in the bar first though. Prices are high even by Cambridge standard and service can be a little slow.

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norfolkmanSwaffham . 2012-05-21

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Bad experience. Many items on the menu were not available at all. The service was unjustifiably slow (only 3 tables busy). what I had was so "flat" that I cannot even seriously review..

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iatto . 2012-02-08

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I have stayed at Crowne Plaza Cambrdge or the past 8 years, and have seen the improvement year on year. I particularly enjoy breakfast at Bloomsbury's. The selection is solid British - eggs, sausages, mushroom, baked beans etc. I have always gone for a ham and mushroom omelette, and would like to commend Chef Simon Smith. He does an excellent omelette, taking care to fry the ham and mushroom till aromatic before folding them in the egg. He has a professional attitude and a sunny smile, which cheers up a bleak English winter morning!I would also like to highly commend Waitress Fiona Simm who has a sunny disposition and is her natural self in making sure guests are comfortably sitted, and served well, without fail every morning.Bloomsbury's is fortunate to have staff who are strongly service-oriented. WELL DONE AND KEEP IT UP!

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HO P . 2012-02-05

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The staff is very pleasant and warmly welcome all guests. All of them are really gorgeous, in particular the middle age lady with the eye glasses and two pagers, and the young lady with red hair (sorry that we did not get their names).Prices are very reasonable for a four stars hotel's restaurant.

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shahir M . 2012-01-25

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We atayed at the Crowne Plaza over the Christmas holidays to attend services at King's College. We had one breakfast (by choice) and one dinner (by need) in this restaurant. The breakfast was extremely overpriced for the items available. The dinner on Christmas Day was a disaster. It took almost 3 hours to complete because of service problems, menu limitations, and what appeared to be poor planning on the part of management. The food was prettily presented but that was about it. If you stay at this hotel, go out and eat elsewhere--like Jamie's Italian, which is nearby.

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knittermom . 2011-12-30

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We went for dinner on Sunday night, and most of the dishes of the menu were not available

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Onslow41 . 2011-11-08

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