Based on 1.116 opinions finded in 3 websites
Based on 1.116 opinions finded in 3 websites
Nº 789 in 1137 in York
Nº 178 of 240 Other cuisines in York
Opinions
Great place for our pre-Christmas family get-together
David Lillie . 2024-12-08
MORE AT Google
Reservamos este pub para el almuerzo del domingo y no nos decepcionó. Estábamos alojados localmente y lo encontramos en Google. El carvery era fantástico y la verdura estaba bien cocinada y tenía un sabor tan fresco, definitivamente de granjas locales. Personal joven y amable, que era genial. Sin duda volveremos si alguna vez en la zona de nuevo.
Thyme44 . 2024-12-06
MORE AT TripAdvisor
Drove from Runcorn Cheshire and we were really hungry, just stumbled on this pub, but so glad we did, the food was amazing!!!! The lady behind the bar was so welcoming and made us feel really comfortable, and to top all that they serve the best gluten free fish amd chips ever !! Thank you so much x
Teresa Webster . 2024-11-15
MORE AT Google
Está un poco fuera de los caminos trillados, pero bien vale la pena el viaje. Comida de muy buena calidad a buenos precios. Personal muy agradable. Una muy buena variedad de cervezas. Recomendado.
Graham H . 2024-10-24
MORE AT TripAdvisor
Called in for a late lunch. Food was very good, honest, home cooked food. Sat in the bar side as we had our dog with us. Staff were friendly and helpful.
Craig Cowper . 2024-10-21
MORE AT Google
Alojarse en el lugar nunca ha sido . . . se encontró con una muy bienvenida . . . . todo lo encantador. La comida fue la mejor carvery jamás tuvo desierto hermoso. . . Volveré... La señora era muy divertida detrás del bar que nos reservó en ... y los caballeros fue muy servicial ... Gran lugar.
Martina H . 2024-10-20
MORE AT TripAdvisor
The woman on the phone was very rude so we didn't end up booking a table. Apparently we should be clairvoyant and are expected to know they are fully booked for Sunday lunch!
Ben . 2024-10-05
MORE AT Google
Lovely food but even better service. Jordyn was brilliant.
Dawn Robinson . 2024-09-30
MORE AT Google
Fantástico pub , con personal muy acogedor . Pedimos los bocadillos de carne asada caliente y estaban deliciosos. Un abrazo en bandeja. Mucha carne y patatas fritas caseras. Definitivamente volveré.
Tracy W . 2024-09-27
MORE AT TripAdvisor
Llamó después de visitar The Designer Outlet. Estamos muy contentos de haberlo hecho, después de una cálida bienvenida amistosa pedimos algo de comida. Pedí carne asada en un pastel de pan con semillas con salsa, salsa de rábano picante y papas fritas. Mi esposa pidió goujones de bacalao con salsa tártara en un pastel de pan con guisantes y patatas fritas; ambos eran absolutamente de primera clase. El personal era muy atento y el chef incluso salió a preguntar cómo encontramos nuestra elección de comida. Muy recomendable, volveremos pronto.
Pierre . 2024-09-27
MORE AT TripAdvisor
Beautiful pub and beautiful foof will definitely come again
Melanie Richardson . 2024-09-24
MORE AT Google
Had a lovely meal the staff were excellent would come again thank you 😊
Ian Hodgson . 2024-08-22
MORE AT Google
We have only popped in and sat in the beer garden.. service was very good.
Liloony . 2024-08-16
MORE AT Google
Old fashioned pub which you may think is charming but it isn’t. The pub seems to survive by being close to York rather than being good at food.
David Eastwood . 2024-07-19
MORE AT Google
Went here mid week whilst visiting family. What a huge disappointment!!! X4 meals and all were worse than terrible. Creamy Cajun chicken - definitely wasn’t creamy, was like having chicken soup with floating rice and didn’t come with pitta bread as discribed. Came with hard as nails garlic pizza bread. Lasagne was runny with plastic sloppy cheese on top again with rock hard cheap garlic pizza bread. Which can be bought from a local supermarket. Fish and chips- can you get wrong? Well turns out you can. Terrible chips mushy and full of eyes. Scampi well it was dry and overcooked and for all of the above we had the pleasure of paying what’s is wrong with us. The one good thing was the hospitality. It was great. None of the posted pictures match anything that was served to us. Sadly. 😢
janetww2024 . 2024-07-11
MORE AT TripAdvisor
Lovely old type drinking establishment, love it.
neil hardy . 2024-06-22
MORE AT Google
We had the Creamy Cajun Chicken this evening. All I can say is one of the most delicious meals we have had in a long time, really tasty and a good portion. Sound no nonsense pub.
Richard F . 2024-06-08
MORE AT TripAdvisor
Popped in here whilst visiting the area. Received a lovely welcome and a welcome chat. It was like I had been a local forever. Would certainly recommend and visit again. Massive car park from the main road behind. Jordan, a lovely chatty and welcoming lady. As we're all those there that day.
Martin Cullimore . 2024-05-27
MORE AT Google
Very good atmosphere great food
R Simpson . 2024-05-21
MORE AT Google
Quiet drink with a group on Thursday evenings
Martin Birley . 2024-05-17
MORE AT Google
Staff all young girls. Customers vaping at bar. Food is basic pub grub. Only local pub, dated decor and no one obviously in charge.
Anita Carr . 2024-05-11
MORE AT Google
We have eaten here on quite a few occasions with no problems. The landlady is very welcoming and friendly. However we had a meal at the weekend which was terrible. The chicken & mushroom pie had no thickening in it & was just like water and contained very little meat. The Hunters chicken was covered in tomato sauce with very little bbq sauce and there was no bacon on it. My chips had lots of black on them that should have been cut off and the worst ones were hidden underneath the better ones. I don’t think we will eat here again.
611Smilley . 2024-05-07
MORE AT TripAdvisor
Very poor. Waited 11/2 hours for a table even though the restaurant wasn’t full. When we couldn’t wait any longer we left with a little apology seemed as if they couldn’t care less. Never again
Frederick Brown . 2024-05-01
MORE AT Google
We were out for a walk on the cycle track & saw the sign for the pub so thought we'd give it a go. What a wonderful welcome by the lady behind the bar, she was so friendly. We ordered food & drinks, the food came quickly & was delicious, accomodating me changing chips for a really lovely salad to accompany my ham & eggs. I would highly recommend going & we will definitely call in again soon.
Helen K . 2024-04-14
MORE AT TripAdvisor
Had lunch here on Wednesday 1st impression very quiet and very cold. Ordered food waited a while. Food was okay nothing amazing fish Goujons were more like 2 large pieces of battered fish and a seeded burger bun!! Steak pie was tasty not a lot of steak and very thin pastry asked for extra gravy when paying the bill they had charged us £2.50 for the gravy we won’t told this on ordering. When the pie was £16.50 we think this was a bit expensive.
Discover47160384162 . 2024-04-10
MORE AT TripAdvisor
Order taking 30 minutes wait, but the food & service was 5 star.
Reggie Perrin . 2024-03-16
MORE AT Google
Had a really nice pub Sunday lunch with my Cousin and our George. My Boy GEORGE, sadly not MY BOY JACK given that he has been destroyed by Manchester Social Services. Doesn't detract the pub. Get up there on a 5, or a 5a bus from York station. Food good. Drinks reasonably priced. What's not to like?
David protheroe-beynon . 2024-03-03
MORE AT Google
Bloody ridiculous prices. £5.90 for strongbow dark fruit. Cheaper in Switzerland.!!!
Richard G Meynell . 2024-02-25
MORE AT Google
We had a great steak Valentine dinner Steak was excellent 👍
Yvonne Petruso . 2024-02-18
MORE AT Google
I have just moved to Huntington and I was blessed to find that the Blacksmiths Arms is my local pub. From day one they welcomed me like a local! Both staff and other customers are so warm and friendly. I feel very comfortable sitting on my own reading a book and when I take my elderly parents, they accommodate us by giving is somewhere quiet to sit when we just want to have a drink and a chat. The 'wine by the glass' options are extensive and there is excellent free wi-fi. The Blacksmiths Arms feels like a hub of the local community and is a fantastic asset to Huntington.
Claire Leamy . 2024-02-17
MORE AT Google
Staff go above and beyond for customers , food is lovely spot on every time . everytime birthday banners on table for a 89 year without asking , Definatly worth a visit for home Cooked food no franchise rubbish here xxx
York Bedding . 2024-01-07
MORE AT Google
As good a family pub as you will find
Denis Kelly . 2023-12-24
MORE AT Google
Superb carvery amazing choice and meats were fabulous. Cracking pub and dog friendly too. Staff/owners were excellent, welcoming and attentive. Would highly recommend, we will defo be going back.
Heyesclan1 . 2023-11-19
MORE AT TripAdvisor
Travelled from Newcastle to stay in the village for access to York. We visited the blacksmiths Arms on the Friday night for some dinner which was lovely. I had the creamy cajun chicken and my partner had a Stilton burger. Both means were well cooked and tasty. The second night we just went for some drinks. We got talking to the barmaid Naomi who made our night and had great conversation. She definitely made our last visit of the trip worthwhile. We shall be back again some point next year.
Keilly T . 2023-11-18
MORE AT TripAdvisor
Perfect local friendly pub for a nice quiet homemade Meal. Exactly what I was looking for, not too fancy but perfect environment to have a nice homemade Meal with no issues
The Morgan . 2023-11-17
MORE AT Google
Traditional pub with food more of a drinking pub
darren stone . 2023-11-17
MORE AT Google
Wow, wow wow. We’re visiting York and checked Google reviews because we fancied a carvery. This place was just amazing. Really friendly staff and oh my God, the food was everything you could ever want on a plate! Highly recommend
Geraldine Wood . 2023-11-12
MORE AT Google
The blacksmiths Arms in huntington is a lovely traditional village pub. There is a good selection of beers and lagers including a good choice of four hand pulled cask conditioned real ales. The pub has a good reputation for its meals although we only called in for a drink. Lovely friendly welcoming staff, a nice cosy pub. Highly recommended.
Andrew Nell . 2023-10-19
MORE AT Google
Popped in over a Saturday lunch and had a couple of beers and a tasty meal. Would recommend 👌
John Whiting . 2023-10-06
MORE AT Google
Surprised at how much space there is inside and out including plenty of car parking arround the back. Have eaten here, the food is traditional, good quality. I have vegetable lasagne as I am vegetarian. It was really nice.
Linda Havelock . 2023-09-13
MORE AT Google
We had the best homemade Steak and Ale pie we've ever had. It was packed with succulent beef and ale and gravy and the chips were proper old fashioned fried chips like your gran used to make. What a find. Hats off to the chef - 5/5 We will definitely be back when we're in the area again.
pip888 . 2023-09-08
MORE AT TripAdvisor
Was staying at naburn lock popped in to pub after a long walk with the Mrs the staff was playing about like two year olds so bought our drinks and sat outside all they was bothered about was making roll ups for a member of staff who picked the one she wanted their was four people stood at the bar who just laughed but the dog who opened a bag of crisps was Impressive wish he/she was serving us cause it took a while to be served while the two females messed about flicking eachother at the bar (the staff) with things also it didn't look good a female kitchen staff walking about with a roll up in her mouth in the kitchen who had chosen roll up she wanted won't be coming in again
Stephen S . 2023-09-02
MORE AT TripAdvisor
Very nice sat outside just had a drink but I believe their food is good
Ruth Myler . 2023-09-02
MORE AT Google
This is a pub with a great family run feel, food homemade and staff helpful. Decor is a bit dated, but it adds to the charm. it's like pubs used to be. Local pub with friendly locals. Lovely beer garden and dog friendly.
Terri Gamwells . 2023-08-27
MORE AT Google
Ok, so just visited local pub whilst away on holiday. Booked for the carvery on Sunday for the two of us and partner to choose what he wanted. Erm not actually. When arrived was told it was carvery only as partner does not like them and was looking forward to choosing another selection off the menu. I’m afraid this was not to happen. When we arrived was told carvery only. Huge disappointment for other half as he had to sit there watching us eat. Saved ourselves all day for it as well. You need to change your website page to say that on Sundays it is carvery only and no other food is served. Also it would be a good idea to tell people as well at the time of making the reservation as we booked the sitting two days before when we visited the pub. Had we known this then we would not have booked it as not everybody wants a carvery. The food was good and was very very busy with no spare tables but with a two gap between services I.e. 12pm, 2pm and 4pm as it got to within 30 minutes before the next sitting we was made to feel a little uncomfortable as you could see staff looking at you to make way for the next sitting. Again, a simple memo to say that please note that in order to accommodate the next diners we politely ask you vacate your table 15 minutes before the hour to give us time to ready the tables for the next sitting. Simple notes and communication would help. The website is very poor and all the menus are unreadable: needs addressing. There was also a few flies around which can be expected but not happy when they go on the food in the platters.
Bossxxxxxxxxx . 2023-08-27
MORE AT TripAdvisor
Great Pub. Staff & Landlord very friendly & lovely Pub Food. Will definitely return when in the area.
NJackson1of5 . 2023-08-25
MORE AT TripAdvisor
The landlord and every single member of staff were simply brilliant and couldn't have been more friendly or welcoming. The Sunday carvery was excellent (with the best beef I've ever had at a carvery in my opinion) and the evening dinner we returned for a few nights later was equally good. Make sure you book in advance for the carvery as it seems to be very popular. We will definitely be returning if we stay in beautiful Naburn again next year.
bevans165 . 2023-08-24
MORE AT TripAdvisor
My partner, me, our friend and our five dogs had a lovely time at The Blacksmiths Arms this afternoon. We all enjoyed the excellent carvery, with a great selection on offer and every item perfectly cooked. The beef and the cauliflower cheese were dtand out elements. Service was excellent, the atmosphere in the bar was really warm and convivial, with a real feel of belonging to the community which you only get in an independent pub. We loved being able to sit in the large sunny beer garden with good drinks and excellent food. Highly recommended!
Amanda S . 2023-08-20
MORE AT TripAdvisor
Went here for an evening meal but seriously disappointed. Clearly a locals pub, it was obvious we didn’t fit in. The restaurant was smelly (food smelly, not “off” smelly) and very plain, no attempt at decor or styling. We left before finishing our drinks or ordering.
David Monk . 2023-08-19
MORE AT Google
We visited this pub on Thursday 17th August 2023 and initially enjoyed a lovely pint in the rear beer garden which was well laid out and comfortable. The welcome from the lady behind the bar was ver friendly and we were made to feel at ease. For those reasons alone I give it the two stars. However the food was to say the least disgusting. My wife ordered Creamy Cajun Chicken which was supposed to be accompanied by pitta bread and rice but was instead served with a slice of toast on top. The rice was hardly visible due to the extremely thin and runny cream sauce which it was swimming in. The grains of rice were literally floating on the top!! As a lover of pizzas I saw that they had a good selection on the menu from which I’d chosen the “Chilli Beef, Brie & Jalapeños” topping as it sounded a bit different. I was expecting either mince or chunks of beef in a chilli sauce on top accompanied by either Brie alone or a mixture of Brie and mozzarella. What arrived looked disgusting and tasted as good as it looked. The clearly bought in pizza base (the giveaway machined holes and biscuit flavour giving it away) was covered in congealed cheddar cheese and sprinkled with what I can only assume was slivers of dry rubbery sliced roast beef probably left over from the previous Sunday’s carvery!! There was a tiny amount of tasteless white blobs which I assume was Brie but who knows amongst the sea of bright orange cheddar and the heat I presumed was from the hidden Jalapeños which must have been completely submerged in the cheddar. My wife finished her chicken but left the ocean of liquid rice. I had two small slices of pizza and left 3/4 of it. We made our way to the bar where we asked to pay for our meal and explained how poor it was and the reasons that I’d left most of it. I thought at this point we’d be offered some money off but apart from a whispered “sorry about that” he continued to take the full price. So sad that after such a nice start the day was spoiled by such a terrible excuse for a meal. Go for a drink if you wish but don’t touch the food with a barge pole!
Kevin C . 2023-08-17
MORE AT TripAdvisor
To describe the menu as standard pub fayre would be misleading. Yes all the usual favourites were there but each one we selected had clearly been created with care and love. Plus added bonus is well behaved dogs are welcomed The meal was so enjoyable and su h excellent value that we made a future booking before we left. Highly recommended.
KatyLV2013 . 2023-08-16
MORE AT TripAdvisor
Absolutely amazing staff. Our daughter (5) completely polished off the beef and Yorkshire pudding, well with a little help form dad haha. We throughly enjoyed our lunch. Service was quick and pricing was good too! Definitely will return!
Louise S . 2023-08-14
MORE AT Google
What a lovely place!! The staff couldn’t do enough for us and the carvery was wonderful Can’t wait to come back
kicka . 2023-08-06
MORE AT TripAdvisor
Roasts are very good, nice and friendly staff! Recommend coming here for a Sunday roast!
Josh . 2023-07-31
MORE AT Google
On a short 4 night stay in the village, we walked up to the Blacksmith Arms and were welcomed enthusiastically by the young lady serving at the bar. The pub was quiet, but we felt at home. We enjoyed an excellent chicken and mushroom pie and well-made lasagne well washed donw with great beer and a large Merlot. A delightful visit. We decided to visit again, this time the pub was very busy and yet again the staff were kind and made us feel very welcome. Hongoblin beer is a great pint, and despite a rather long wait for our food, the fish and chips, and burger were well worth it. Another lovely evening. Thank you, Gary, the chef and Katie, the bar staff. All the best from your visitors from Hong Kong.
Martin R . 2023-07-27
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We were a group of 9 adults. The service was excellent and the food absolutely delicious. One of the best carveries I’ve ever had. Generous serving of meat and a huge selection of beautifully cooked veg. We’ll be back!
Freedom783961 . 2023-07-25
MORE AT TripAdvisor
We had a very good meal and the service was also
Malcolm Lindsay . 2023-07-23
MORE AT Google
Great craft ale on, food really nice and reasonably priced.
Ken Smith . 2023-07-23
MORE AT Google
Very, very disappointed. Used to be our favourite pub. Has gone downhill. I had lasagne which upset my stomach, the chips were hard, the Cajun chicken was nice but they had run out of rice. My granddaughter refused to eat her fish and chips because it was yuk. £105 for a terrible meal. Won't be going back.
Destination693628 . 2023-07-23
MORE AT TripAdvisor
We came here last year when the weather was good and we were able to sit outside and enjoyed it, so decided to return this year. I am not sure we will bother again. The car park is very small and difficult to manoeuvre around. They could improve this by setting out clearly marked bays that people have to park between. The actual pub is nice and unlike other reviews, I think the staff were friendly and helpful. However, it is a bit strange that the kitchen closes so early (7.30pm). It isn't unusual to order at the bar and pay in advance, so I don't think that's a bad sign. I had a veggie chilli which was more of a mush but it tasted ok and I ate it. The accompanying salad was actually fresh and nice. My husband had fish and chips but said it wasn't as good as our local chippy. However, we both ate it all. I did notice that the people next to us said that their cheesy chips were awful and were offered a refund. I wonder if they had a different chef last year. The problem wasn't so much the food as some of the clientele who felt it necessary to talk about euros at the tops of their voices and with as many f words as they could squeeze in between the references to "euros" (not the coins and not the football championships - we were at a bit of a loss to understand the conversation we had no choice but to eavesdrop on). I realise that they probably spend a lot at the pub but there's no need for so much swearing and the bar staff should have told them to pipe down.
Hellywobs . 2023-07-18
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Tolle kleine Kneipe. Hunde erlaubt. Gutes Essen.
Martin Böckel . 2023-07-17
MORE AT Google
Staying on a local campsite, so decided to walk down for a meal…. Not impressed. We both had the burger, chips were burnt, burger was indescribable! We were served by two young girls with ripped jeans and hoodies on, doesn’t give a very good impression.My...
Pauline R . 2023-07-16
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Food was delicious, staff were accommodating, price of meal and the portion size was good, but the pub just felt a little run down, and generally lacking the right ambiance you'd want for a meal with family in a local pub. We'd absolutely go back, but maybe sit in the main bar, rather than the restaurant side.
Sophie Stockton . 2023-07-16
MORE AT Google
A little Gem. Rolled up for a cheeky drink and ended up having a scooby snack. Had a pizza and cheesy chips. Absolutely delicious. Great beer garden in the sunshine. Lovely staff
201wendyn . 2023-07-07
MORE AT TripAdvisor
Really nice venue , proper oldy worldly pub. Nice staff !
Mark Harmer-Ebdon . 2023-07-04
MORE AT Google
Friendly, polite staff who couldn’t do enough for us. Booked a table to go back for food later. Exceeded our expectations and nothing was too much trouble. Would definitely go back.
18HelenS . 2023-06-30
MORE AT TripAdvisor
We were staying at a local camp site so decided to go for an evening meal. Waited for some time before our food arrived and when it did, we weren’t too impressed! We’ve had better!
HullJoanne . 2023-06-23
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The price of a pint of soda water was very overpriced it was £3 and a half of lager was also £3 thought for an ordinary pub that was very disappointing.
Joan E . 2023-06-21
MORE AT TripAdvisor
ALL good just a quick visit quite early doors,, nice and clean,, worth a look in
derrick lambert . 2023-06-18
MORE AT Google
Visited the Blacksmiths at Naburn, only stopped for drinks but a lovely family friendly pub and staff amazingly helpful, can’t wait to try to yummy burgers , I’ll be back 😁
Seaside02404150147 . 2023-06-17
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Came here twice whilst staying close by. On both occasions food was fab, Chef came out to check all was ok and bar staff were great. Lovely pint of hobgoblin, choice of wines...would definitely recommend a visit. Thank you to all at the Blacksmiths.
elainew609 . 2023-06-15
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Booked in as a family of 4 whilst staying at the local campsite. After reviewing the pub we found that they had 4.5 stars so we’re very hopeful about the visit. However, I have to say we were disappointed. We were shown to our table....
AnonymousReviews_010 . 2023-06-13
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My wife and I went on a Saturday, I had the steak pie & my wife had the lasagne. It's the best steak pie pub meal I've ever had and my wife said she couldn't remember a better lasagne in a pub. We were so impressed with the quality of the food that I booked a table for the following day for the Sunday lunch. We had the roast dinner. Wow! It was perfect.
Steve . 2023-06-11
MORE AT Google
Genuinely the worst place I’ve ever eaten out at, I’ve never experienced anything like it. I hate leaving bad reviews as bad as this and I have never left a one star review. The pizzas are 100% frozen and bought from Iceland. Customer service is...
aaron l . 2023-06-04
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Food excellent, we all thoroughly enjoyed our meal, and two had puddings which they enjoyed, very reasonably priced, would also like to say the music wasn't blearing, it was background music, also a big thank you to the young man behind the bar, very helpful and lovely friendly manner, will not hesitate to recommend and we will definitely be returning.
Lee Sparling . 2023-06-03
MORE AT Google
Excellent lunch with old friends. Probably best to book, but the kind landlord fitted us in. Lovely staff and great food.
Julia Chapman . 2023-06-01
MORE AT Google
We booked to have dinner while camping nearby but upon arrival they couldn’t find our booking. Luckily we managed to get the last table but were advised there was a 45 minute wait for food. Tried to order a pint of beer but the one...
russ41burg . 2023-05-30
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Horrendous customer service by the owner. Failed to notify us that items on the order were unavailable, swore extremely loudly when we asked to change order, cold food and of a disappointing quality. A shame, as we’ve enjoyed the carvery there in the past. But...
jaysnowden163 . 2023-05-30
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We arrived and were greeted by a very nice lady who informed us that the pie of the day was Beef and Guinness. We ordered the pie and it was chicken and leek. An honest mistake and a very apologetic chef. The replacement pie potatoes...
MeganMoobat . 2023-05-16
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Stayed at the nearby caravan site, which meant we could cruise up the river in my small boat and moor up very close to the pub. Food (Sunday lunch) was great, reasonably priced. Good atmosphere. Highly recommend
LeMoo . 2023-05-09
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Amazing carvery and great value for money A lovely welcome from the landlord so good weve booked again
Barry L . 2023-05-01
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Poor staff attitude unwelcoming- went in - came out .....shame.
Sharon Hearne . 2023-04-25
MORE AT Google
What a disappointment after being recommended to us. The burgers were incinerated. Lasagne came swamped in tomato sauce and we had possibly the worst cappuccinos we’ve ever tasted. A proper coffee machine is required. The restaurant was cold and we needed to keep our coats...
Companion02968784121 . 2023-04-12
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Lovely local pub. Cosy, clean and welcoming - just the way a pub should be. Friendly staff and locals. Lovely food and beers, all reasonably priced. A visit is recommended!
jim2120988 . 2023-04-11
MORE AT TripAdvisor
Really lovely pub. Staff couldn't be more friendly, and so helpful. Lovely meal at a really good price, and great portions. Will definitely visit again
Chris B . 2023-04-10
MORE AT TripAdvisor
Excellent pensioner portions and pricing
Beth Dale . 2023-04-07
MORE AT Google
Always a friendly welcome from staff. Great food.
Brenda Hardcastle . 2023-03-30
MORE AT Google
Favulous pub, excellent service and fantastic food...With regard to vicky Jones experience ....there are two sides to every story. Rudest family I've ever heard and definitely not what happened that night!
Emma Wilson . 2023-03-24
MORE AT Google
Can't get surved unless you have a short skirt.
John Dickinson . 2023-03-11
MORE AT Google
Did not find it very warm ,had to keep my coat on whole time I was there ,,Found food guite expensive
Marjorie Fraser . 2023-02-24
MORE AT Google
Yeah its ok, basic food cooked well, ignore the 'French chef' story as its nothing like anywhere I've been en france. A bit pricey but nice people
david wilkes . 2023-02-09
MORE AT Google
Great Sunday dinner :) will be going again x
Bdh Army . 2023-01-30
MORE AT Google
Good food and plenty of it. We will definitely be back.
Peter Day . 2023-01-28
MORE AT Google
First time here, friendly staff, will return.
Karen McDonald . 2023-01-09
MORE AT Google
Just drinks. Proper local pub not trying to be anything else. It's not busy or at least there were a few other people in. Didn't try the food but the beer was kept well, clean glasses and staff gave friendly service.
Ian Lowson . 2022-12-29
MORE AT Google
Warm and friendly. Didn't eat, but food that came out looked good.
Simon Thomas . 2022-12-26
MORE AT Google
Extremely disappointed. Waited 2 hours for food only for our order to be cancelled at the last minute. Ruined our annual staff Christmas party. When staff we challenged as to why this was we were throw out and told not to come back. We as a group had already spent nearly £400 at the bar and was about to spend a lot more. The staff we rude and aggressive. When the landlord arrived to try and sort the situation they lied to him about what had gone off. The bar and kitchen staff clearly weren't coping and taking the news of a staff shortage for the next day out on us. We were all regulars but won't be going back.
Vicky Jones . 2022-12-24
MORE AT Google
A lot of money for what it was very average.
John Atkinson . 2022-12-24
MORE AT Google
Nice warm friendly atmosphere good quality food at a very reasonable price..equally as good beer
Dawnio72 . 2022-12-15
MORE AT Google
Book for our tea last week place was very cold no heating had to keep our jackets on. Had no idea of what gluten free is as my wife is celiac. Two of our dished came with chip it said rice on the menu food...
Sonleys . 2022-12-10
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977 Opinions
It’s with a heavy heart having to write a negative review as we really loved this place however, 3 months on from our wedding and we’re still so sad about the way we were treated. Not the way you should reflect and feel about your wedding day. Ellie really was fantastic in arranging the night. She was enthusiastic, helpful and responsive. We didn’t want a big fuss for the night and we felt relaxed and prepared for the evening ahead. We had quite a small budget and Ellie really helped and went out of her way to keep costs low. Or that was the plan anyway. We were reassured that with the number of guests we would easily meet the bar spend. The evening celebration at Impossible was going so well, until it was time to leave. Towards the end of the night we were reminded several times by management about minimum bar spend and how much was left, not something you want when you’re trying to enjoy your wedding night but we continued to enjoy ourselves with all our guests. The problem was when we all left, or tried to leave. They wouldn’t allow us to go without paying the rest of the bar minimum spend, a remainder of £1300. This wasn’t explained to us at any point when organising the party and in the contract we were given it states that: “An invoice will be issued following the event date for the shortfall between actual bar spend and minimum bar spend”. Having to make a payment like that at the end of your wedding night just isn’t acceptable and was hugely embarrassing with our guests around as they were aware of the situation. Thankfully with an intervention from some of our guests we were finally allowed to leave and allowed to return the next day to settle the bill. We paid everything requested despite being very upset with how we were treated, having felt ambushed and held hostage the night before. We’ve since been told that this type of contract is for regular guests and corporate bookings - why were we sent it then? At no point were we told that we needed to settle the bill on the night, though I’m told we were. If we were we would’ve sorted this. There’s certainly no record of this vital piece of information for us or Impossible to refer to. At no point have any management apologised for the way we were treated and they give the impression that we should be grateful for 20% refund. The comment that “had this not have happened on the night you’d have had to pay the full amount” really isn’t the point. There’s no consideration or acknowledgement of how we were made to feel and treated. When we asked how they would feel if they were treated this way on their wedding night, we were told “well I’d have just paid a hire fee, or arranged for someone else to sort it so that it wouldn’t be an issue”. None of these were an option or consideration for us with what we had planned. All we were told is that the evening managers were just doing their job and what they thought was best. We’ve had no apologies, just excuses for their behaviour. The only person that had shown any form of empathy and apologised for how we were made to feel was Ellie. During the “investigation” of our complaint, management on the night accused us of “verbally abusing” staff and we have been told that they are extremely upset with our complaint against them. Unfortunately, their cruel, out of order and awkward actions ruined the end of our wedding, something that we won’t get back. That has caused us more upset. We have no recollection of this “verbal abuse” however, if we did say what was alleged then there really isn’t a better description of their behaviour. The venue is amazing. That can’t be denied, our guests loved the night and said the food was delicious, the way the venue was decorated was beautiful and we are very grateful for everything that was done. Thankfully most guests didn’t experience the bitter end. The way Impossible/ Tokyo industries treat their customers and deal with complaints is terrible. They’re all about profit over their image, reputation, customer wellbeing, experience and satisfaction.
2524 Opinions
Had soup , was ok, needs more seasonings in it in my opinion and butter with the bread.
1265 Opinions
Food nice but delivery time kept changing and arrived later than states