Based on 1.275 opinions finded in 2 websites
Based on 1.275 opinions finded in 2 websites
Nº 125 in 281 in South Bucks
Nº 14 of 39 Other cuisines in South Bucks
Opinions
The Sunday roast was tasteless unfortunately. Meat was tough and overpriced
V k . 2024-09-15
MORE AT Google
I’ve visited a couple of times now and can some up in the following points: -Great atmosphere - Great Service - Great selection of drinks and food Definitely recommend a visit!
Sukh S . 2024-09-04
MORE AT TripAdvisor
Lovely setting for an evening meal with the family. Child friendly. Service was not very good at all, it was slow. We were forgotten about, when I tried to get the waitress attention to order more drinks she walked past us three times. It was the only thing that would put me off returning.
Scott Maltman . 2024-09-03
MORE AT Google
I come here to meet a friend around 2-3 every year. The prices have sky rocked from average to near day light robbery. I wanted the Caesar salad, but to add some chicken was £8 extra on top of £17.50 for the Salad!!! Service was good, with some very friendly staff members, especially the member of staff who greeted me on the day.
Catherine . 2024-08-31
MORE AT Google
This was a disappointing meal, largely because of the poor service. It took ages for us to order despite going to the outside bar to ask, and from during down to getting our mains was 1hr 25mins. No apology was offered. We also had to remind the waiter to bring drinks we ordered. To add insult to injury, there is a 12.5% service charge. The food was average, nothing special, but, considering the prices, was disappointing. We could live with that, but the service was so poor as to make this a bad experience. Never again.
GJames26 . 2024-08-29
MORE AT TripAdvisor
This a delightful restaurant with much to commend it. We went for lunch. It wasn't busy, so the service was speedy and welcoming. The only downside was a raucous group in the bar. We had fish and chips. Although the haddock was generous-sized and well cooked, there was no taste of haddock. The chips might have been cooked three times, but they weren't triple cooked, these were undercooked chunky chips. Instead of a crispy outside, the largest were hardly coloured and had a stodgy centre
Colin C . 2024-08-25
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Lovely village setting close to pinewood! Large pub with great outdoor rooms and space. Lovely staff but good really lacking, portions small and food nothing special disappointing as it’s a little expensive so expected more. Needs a good chef as this could be a cracking pub !
ro . 2024-08-22
MORE AT TripAdvisor
Great food and service. Nice garden away from the main road to sit out and enjoy the sunshine.
Jonathan Hughes . 2024-08-19
MORE AT Google
Overpriced drinks and food. 15 quid for an aperol spritz?! The burger was half the size of the bun and when asked if this is normally they said that’s how it’s meant to be. Definitely not worth the price considering how uninspiring it was. They even forgot to get my drink until I went up to ask them for it. I know there’s inflation and this is in a more fancy area where people are riding around in fancier cars but this is sub par.
Nikash Ramsorrun . 2024-08-17
MORE AT Google
Roast beef was tough and cool,cauliflower cheese was cold and raw. Very disappointed. Manageress was dressed in jeans which I thought was inappropriate for the type of establishment.
pat w . 2024-08-17
MORE AT TripAdvisor
Lovely pub with tasty food. Great outdoor area when the weathers great too. Love that they are child friendly too with a play area.
Jayna Chana . 2024-08-05
MORE AT Google
I have booked this pub for food and sporting events previously. I booked a table and was told I needed a deposit all of a sudden for a table which caught me off guard. I said I would call back once I have exact amount of numbers confirmed. Bearing in mind my table was booked 4 days in advance I was only given less than 24 hours to confirm and my table was cancelled without notice. There was nothing on the website to say for one specific day they would need deposits. I feel this is awful service by the pub. It seems like they are just trying to cash in on the football event.
Missy t E . 2024-07-12
MORE AT Google
Not sure why it’s gone down hill. Very poor service, not great food and atmosphere. Real shame, hope they get themselves sorted soon.
Ali Zadeh . 2024-06-18
MORE AT Google
Beautiful pub with a great garden. The food was lovely.
Karien Cooke . 2024-06-18
MORE AT Google
A nice place where we ate typical english food
giuseppe . 2024-06-09
MORE AT Google
Nestled in the middle of a lovely village, this lovely pub has a great restaurant inside and beer garden at the back. Had a great rib eye steak with family which was cooked to perfection and the accompanying fries were great too. The service was excellent with her staff being attentive without ho ering over you constantly. Will definitely be visiting again soon.
Nitin Suneja . 2024-06-08
MORE AT Google
We only stopped for cold drinks. A lovely young waitress immediately took our order and it was delivered quickly.
Paul Barlow . 2024-06-05
MORE AT Google
A lovely country pub / restaurant Nice lunchtime menu. Great service. Mid to High price in keeping with the area.
Stephen King . 2024-06-03
MORE AT Google
This place looked great, but unfortunately the service wasn't. We arrived on a really hot day and couldn't order drinks from the bar, it was table service only. No drinks arrived after 25 minutes so we asked again. Ten minutes later we got our drinks. We were going to eat there and scope it out to book a room in the future. However, we left and ate somewhere else. If the service was this slow it wasn't worth waiting for. Also, the price of food put us off. If you are going to pay high prices, the service should be excellent. The waitress was nice.
Helen Heyward . 2024-06-03
MORE AT Google
They need to update their menu. This pub is in such a good location and has lovely staff. However the menu is very boring - restaurant was virtually empty. Mainly because I think there are much better options elsewhere. What they produce is fine but I am sure it could be a lot better. It’s a shame the farm shop has gone
julianpope . 2024-05-28
MORE AT TripAdvisor
Nice place to drop in for a pint, was a very loud chap at the bar, but that’s not The Black Horses fault
Turbo TT (TURBO) . 2024-05-07
MORE AT Google
Came in group of 6. Waited 1 hour and only half of the ordered food came out. Food is overpriced and the taste was not worth it. £22.50 for a Sunday roast beef dish, including only 2 small pieces of beef, 2 potatoes and half of carrot. It was supposed to come with fries, vegetable and cheesy cauliflower as well but they were never brought out. The kitchen/waitress forgot??? We eventually had to cancel the order as we were hungry, cold and frustrated. Got a refund for only half of the food which didn't come out despite our long wait. Will never come back again!
Huyen Do . 2024-05-06
MORE AT Google
Very expensive!! 2 x sausage and mash £33.50!! When I got home realised I been charged £8.18 service charge 12%.
deborah hegarty . 2024-04-24
MORE AT Google
Lovely hot lunch with gluten free needs catered for. Easy parking. Sorry to hear the farm shop closed. Definitely will be back
Dan JK . 2024-04-24
MORE AT Google
We attended a Wedding at Fulmer and had a two night stay at the BH. The bedrooms were outstanding (as long as you like quirky) and the attention to detail was abundant. We were checked in by a lovely Japanese lady who could not have been more helpful. This applies to all the staff and we loved the Chef who provided our breakfast (unfortunately did not catch his name hails from Madeira) great entertainer! Would we recommend? Without a doubt.
philip w . 2024-04-22
MORE AT TripAdvisor
Nice pub, invested a lot of money but seem to refuse to hire enough staff. Everytime I have been service had been awful
Marco Bertozzi . 2024-04-14
MORE AT Google
I came here as a family wanting to eat at a pub in the countryside. Our beef was great and our daughter’s kids Berger was very nice good quality for kids. ( usually kids menu is so so ) Service was good especially lady call Sharon was very nice with our daughter.
Aririn London . 2024-04-07
MORE AT Google
I love this pub. The pub itself, inside and out, is great. But…there’s a but. The food is ok to good, which is fine if it was also priced at that level but it’s way too expensive for what it is. The beer and ale selection is not great. It’s a pity as this place could easily be flawless
John Rowen . 2024-03-29
MORE AT Google
Lunch on Saturday, absolutely wonderful, fillet steak, triple cooked chips, peppercorn sauce, gorgeous young staff, lovely vibe ,see you soon
Richard Sealy . 2024-03-14
MORE AT Google
Didn’t stay here or go to the farm shop but the food was amazing, service was brilliant. But the little shed where we were seated really made this place stand out to me. They had a fire going for us and the area felt like a VIP lounge. Very peaceful, very nice. Would recommend.
Buscette . 2024-03-10
MORE AT Google
Great food. Great service. Really nice pub
Nick Howells . 2024-03-03
MORE AT Google
Really should get a decent chef they can afford one at the prices they charge Overcooked tough lamb, dried out chicken pale insipid roast potatoes, need I go on..
John McKenna . 2024-02-25
MORE AT Google
We had dinner at The Black Horse this evening. Our food was exceptional. Our waitress Jess was delightful. Although it's not a cheap night out, we were happy to pay the bit extra for such delicious food . It was our first visit and we will definitely be back.
Trina Bergman . 2024-02-17
MORE AT Google
We had dinner at The Black Horse this evening. Our food was exceptional. Our waitress Jess was delightful. Although it's not a cheap night out, we were happy to pay the bit extra for such delicious food. It was our first visit and we will definitely be back.
catrionad186 . 2024-02-17
MORE AT TripAdvisor
Have to say, disappointed today at lunch time.we arrived when not too busy 1pm and ordered our food, service was poor to say the least. It took 40 minutes to get our food when other guests had arrived after us and served before us, extremely frustrating.we have been many times previously but after today’s experience we will not be returning.
Steven Irvine . 2024-01-31
MORE AT Google
Could not get to the bar full of so called Construction Film workers every other word was the "F" word & they even made fun of people in wheelchairs . Just to add £6.75 for a pint of Guinness. I wish I wouldn't of bothered going in THERE.
chris dixon . 2024-01-27
MORE AT Google
Lovely place to go for food and drink. But expensive but that's for good reason
tim greenfield . 2024-01-26
MORE AT Google
Very disappointed in Sunday lunch booked for 8 table wasn't ready. Very slow service seemed to short of although who were there were pleasant but not very experienced in my opinion. Food was disappointing. Undercooked calamari dry chicken in the skewers. Aneimic roast potatoes, very poor green veg. Carrots were nice. Beef was overcooked. Desserts were good. Pork belly was good. Overall disappointing and very expensive drinks. Would not return
Wendy Maxwell . 2024-01-08
MORE AT Google
Awful. Expensive. Waited over an hour and a half for mains. The table we were placed at was right in front of the wood burner so was clearly just shoved there too. As soon as we got in the car my partner felt incredibly sick. Will not be returning.
hannaht776 . 2023-12-31
MORE AT TripAdvisor
Came here for a family 21st birthday lunch in a bubble outside. Heard such great things for years, have been a couple of times but now I definitely would not return. Food was unbelievably overpriced. Two starters were cold when they arrived, when remade they were covered in oil. The service was incredibly slow to start, then when we complained regarding the cold starters, manager didn’t even apologise. The rest of the food was very average, glasses weren’t cleared, bubble we sat in was cold and covered in mould. When we requested blankets they didn’t arrive until half way through our mains after asking multiple times. Generally a very underwhelming experience. Shocked when the bill arrived at the extortionate prices. I had to ask the barman to remove the two sold starters, still no acknowledgement from management. I have worked in pubs for years and I was so disappointed by the service and lack of recognition from management. Such a shame as the pub has so much going for it! What has happened!
Taylor Sutton . 2023-12-05
MORE AT Google
Enjoyed a lovely meal at this friendly pub tonight…nothing to dislike at all, thanks to all staff.
Denise Wheeler . 2023-11-25
MORE AT Google
I never normally write a review but do NOT visit. The service was awful, the worst I have experienced. The manager was beyond rude to all of my family. Everything was late but staff being verbal abusive on what was meant to be a celebratory meal was the highlight!
Scenic44097625154 . 2023-11-23
MORE AT TripAdvisor
Do NOT go. Food was awful, service was shocking, they brought the wrong food and drinks over. To top off the evening, the manager was incredibly rude and poor behaviour with my entire family. Ruined what was meant to be a celebratory meal.
sam spencer . 2023-11-19
MORE AT Google
Happened upon The Black Horse whilst walking the Beeches Way and stayed for a welcome pint whilst waiting for the Carousel bus to Gerrards Cross Stn.
Adam Fields . 2023-11-04
MORE AT Google
Went for lunch yesterday and ordered Wholetail Scampi from the lunchtime menu. Unfortunately it was not scampi but vegan substitute. Quite honestly it was disgusting. On questioning the staff of what exactly we were eating she went into the kitchen to find the contents of the bag were a vegan scampi alternative. Just as well we didn’t have food allergies either as we weren’t asked before we dined. Won’t be going back and does make you wonder what else is being dished up as alternative substitutes.
Alice Lewis . 2023-11-01
MORE AT Google
Friendly staff, large car park, excellent food. Having stayed here recently, I would recommend this establishment for the food and the accommodation. My bedroom was large, comfortable and warm. The bed was easy to fall asleep in although the springs were a little noisy. The bathroom had a choice of a large standalone bath and a large cascade shower. A good choice of food in the restaurant with friendly, chatty staff.
MartinD841 . 2023-10-31
MORE AT TripAdvisor
£21 for 4 pints and £47.50 for 4 shots was a nice pub way over priced
Ian Howard . 2023-10-26
MORE AT Google
A great stay in a lovely little pub. Although checking out was a little bit awkward because there is no one on sight early in the morning.
Ieuan Evans . 2023-10-26
MORE AT Google
What an incredible tasting experience. We popped in on our way home. It is a lovely little pub with a farm shop out the back. Different quirky places to sit and a great deal.on 2 courses if you book in advance. The food was to die for. My favourite dish was the mushrooms on toast with mushroom ketchup. Portion sizes are very reasonable and we had to ask for a takeaway box. It is on the expensive side for us (4 adults, 2 courses each cost £175 including tip) but all our dishes were well seasoned and cooked to perfection. Wth this quality and level of detail, it was worth the price.
Lindsay Browning . 2023-10-25
MORE AT Google
We ordered food - very basic - salad and a starter - and it never arrived. We asked multiple times - no food. We had to leave without eating - the manager was not available. Very poor service and would not recommend.
Irfan Patel . 2023-10-08
MORE AT Google
I recently purchased a Rolls Royce from the owner of this pub Taylor McPherson, after being assured the car was genuine I paid his father Howard McPherson as instructed by Taylor, upon collecting the vehicle I took the car to Rolls Royce and was advised that the vehicle was fitted with a mileage Blocker by Howard McPherson back in 2020, after a full investigation it came to light he has done this to a lot of vehicles, I contact both Taylor and Howard they to take the car back and return my hard earnt money they started blaming everything under the sun apart from themselves and will not return my money. These people have multiple businesses in the village, please avoid buying from them, they will go to great lengths to take your hard earnt money fraudulently. Whoever reads this review please pass message to as many people as you can…. Avoid Avoid Avoid
Saf Patel . 2023-10-08
MORE AT Google
Please avoid this place! I never write reviews but had to on this one to warn.. The drinks were obviously watered down and I was left with food poisoning.. I dont know how they are allowed to serve the food they do..I believe you used to be able to get a decent grub at one time however the owner Taylor doesnt pay his staff, they end up leaving and the new chef they have has no food hygiene standards nor knows how to cook..day 3 and I have never felt so ill.. PLEASE AVOID!!!
summy natha . 2023-10-08
MORE AT Google
Came here for a birthday lunch a group of 12 Seated outside and the venue is lovely The food was ok The service was terrible Lots of very young staff who unfortunately were not attentive They forgot about a lot of our order of food and drinks and you’d only see them every 30 minutes A shame as it could be great if managed properly
James Hymers Therapy . 2023-10-07
MORE AT Google
Used to enjoy coming here when we lived in London. Nice to see the Farm Shop as a new addition but nothing really that unique or enticing produce wise. Whoever is doing the buying needs to up their game. No pastries and not much bread. Fresh produce looked good. Anyway we stopped for a quick drink, a pint and a small coke £10! As the title says. I would like to think our order came in below ten pounds?
foodiexpert78 . 2023-10-07
MORE AT TripAdvisor
Food and service really good but two Aperol Spritz cost £29! I thought that was a bit steep and soured the event. Drinks menu not evident so watch out.
David H . 2023-09-25
MORE AT TripAdvisor
Came here in 2008 on a family trip from America had to quickly trade some stocks for friends back home when I was overheard by a customer who told me to f right off! Good food and drink plenty of seeds
Owen Hollis . 2023-09-19
MORE AT Google
Recently stayed here and everything was spot on. Lovely place with amazing food. Staff were also very friendly and helpful!
Chris Hughes . 2023-09-18
MORE AT Google
A group of us came for brunch and despite it being quiet, and there being plenty of staff shooting in and out of their hiding places the service wasn't great. We had a variety of cooked breakfasts and other brunch offerings, three people had scrambled eggs that were only borderline cooked and therefor they left them, the toast was huge slabs that were really hard to cut, almost dried as well as toasted, tomatoes were hard. We didn't complain as our purpose was to have a catch up but the plates were cleared without anyone asking us if the food had been ok or querying the amount of left food. Just small details that made it average and maybe stand out a bit for the wrong reasons, the rest of the food on the plates was good. Looking at the reviews recently and my passed experiences of dining here it's clear something has changed. This place was always expensive but the quality of food and service made that acceptable. I hope they read the reviews on here and have a reflect on how to get back to their previous standards.
ReviewerII . 2023-07-24
MORE AT TripAdvisor
We popped in on the off chance that a table was available and sat outside. This pub is in a great location and very well presented. The outside area has a nice vibe and lots of staff about. So far so good. The bad news is that both food and drink are very expensive and to be honest not 'up to much'. The wife had dined here before and said it was expensive but we decided to give it another 'go'. This only served to prove the point so a lovely place spoilt by OTT prices and I wont be going there again.
GVB1958 . 2023-06-30
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Service fine but food average and very pricey. £15.50 for six or seven scampi, fries and a tiny serving of tartar sauce is extortion! No salad, no peas, nothing . Two scampi meals, a house white wine, and a lime and soda cost £43.59! Would not recommend.
J6629KGmarieb . 2023-06-22
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Food is fine but overpriced. The service was fine and the staff seemed to be doing their best but not sure they were trained at all. There was a strange vibe going on, a few groups of young men who I think were in one of the lodges but they just seemed to be constantly wandering around in a big group. No choice of gin, or at least not that I was offered.
Hamish295 . 2023-06-18
MORE AT TripAdvisor
We stopped at the Black Horse on Saturday afternoon. The garden area was nice but we were disappointed with the service. Drinks were expensive and food not only took a long time to come but the salads were drenched in dressing. The kids sausages looks like they were anaemic and served cold. For a kids meal, a starter salad, chips and a Caesar salad (chicken was an extra £8), an aperol spritz, 2 beers and an appletizer our bill was £97. Definitely not worth it and would absolutely not recommend.
Rebecca M . 2023-06-18
MORE AT TripAdvisor
Lovely staff, good service, lovely setting and dog friendly. Pretentious food and overpriced. Caesar salad £14.50 without chicken…Nicoise salad same price..no tuna. Extra £7-8 for the meat..wow. Salad itself wasn’t special and too much mayonnaise. Burger very ordinary for the price too. I wouldn’t go for the food! I actually went here by mistake, there’s another black horse nearby which is dog friendly and their food is much nicer!
jenny w . 2023-05-22
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Service was poor and the food took an extremely long time to arrive. As soon as we asked if it would be any longer, it immediately appeared and had clearly been sat for a long time. The food was very average and rather overpriced.
lsT3724WA . 2023-05-22
MORE AT TripAdvisor
We had lunch at the Black Horse , Fulmer, with 3 dogs. The staff were very accommodating and helpful. Lunch itself was an easy choice from a comprehensive menu.
philipcA8540MW . 2023-04-24
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very large site with a massive farm shop which was closed in the evening but really looked good through the windows. Lots of parking which is lit once the sun goes down. Service was good and the food very tasty. I had the sausage and mash while my partner had the chicken pie. Both were good however the pie was a little dry and the top crust was too thick. We nearly needed a chisel to get through it so please roll your pastry a lot thinner for the lids please, tasted good though. Thank heavens you supplied a jug of gravy with it. We will try you again, we enjoyed it and your staff were very pleasant.
709malcolmr . 2023-04-22
MORE AT TripAdvisor
We obviously went at the wrong time! We arrived around 1pm for anniversary lunch. Drinks arrived promptly-but that was the only thing that did. A starter to share arrived after a long wait, it was OK and homemade spring rolls. Our mains took forever and appeared around 2.20!!! Other tables were waiting ages too. After the long wait a fish and chips and home made sausages appeared. The fish was a small thin piece covered in thick batter, it's saving grace was the batter was crispy at least. The sausages we're very nice though. Other people coming in after us got their food a lot quicker and their fish looked a lot more appetising than my husbands did! We've eaten better and for less money (Chester 2 weeks ago for instance) so will not be rushing back anytime soon. The ambience is good and in the better weather I'm sure the outside seating area is lovely. Service was slow but the girls were rushed off their feet as it was busy.
Denise G . 2023-04-12
MORE AT TripAdvisor
Took an hour for our roast to come out and they didn’t even bring the veg even after we asked for it! Service was awful, there is no particular staff member working a certain section so you have to keep asking for more drinks rather than them coming to you! Would not recommend going unless you want to wait ages for below standard/overly priced food. I will not be returning. Such a shame as it used be be a good restaurant with previous management
Jessica2197 . 2021-06-06
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Waited nearly an hour and a half for our food and wasn't even busy. Very overpriced, terrible service, average food . Would never return.
L1169IDruths . 2021-05-03
MORE AT TripAdvisor
This morning was the 2nd bad experience I’ve had with The Black Horse in the space of a week. As a pre lockdown regular to this establishment I’m afraid to say it’s gone majorly down hill. On Saturday 24th April I visited for a late lunch for my birthday with family. We ordered drinks and food but was told the food would be a wait due to how busy they were. Not an issue as I understand during these times. The starters arrived and were nice and up to usual food standards. Between starters and mains we had to ask 4 different people for a glass of ice! How hard is it to bring a glass of ice? I also had to ask more than 3 times for drinks that I’d ordered that hadn’t arrived to the table.When the main courses came the waitress dropped both dinners she was carrying all over the table. I understand that accidents happen but she didn’t really apologise and had to be promoted to remove the food and replace the meals.The meals were eventually replaced but were not the same standard as the original meals and the portions were smaller and looked like they had been thrown together with no care. My partner ordered a salad with chicken on top. The chicken was forgotten and by the time they had brought it out we had nearly all finished eating. Both burgers that were ordered had no cheese & bacon in that was requested upon ordering. Again I had to ask more than twice for more drinks that had not come. It seemed to be a common occurrence for us asking for things more than once. This really should be addressed by management as it’s unacceptable. When the bill came we had drinks added onto it that we hadn’t even ordered. I had to challenge the waitress to get these removed. We spent over £400 but felt that due to the poor service we would not be paying the service charge. When challenging to remove it the young lady started to be very rude and abrupt about it us wanting to remove it. She had little if any customer service skills and this is not how paying customers should be treated. Today I also visited for breakfast with my partner and son. We waited ages for food again. When breakfast arrived my partners scrambled eggs on toast looked like a mashed up omelette. The sausages were missing from my full english and my fried eggs were all burnt underneath. When we complained to the waitress she told us that she was sorry but non kitchen staff were working in the kitchen? Why would you use non kitchen staff in the kitchen? To add to insult all the food that was served was stone cold and had to wait another 20 minutes for some cutlery for us to even eat our food and by then it wasn’t worth it. The food was absolutely disgraceful for £30 and I would of been better off going to Wetherspoons. Both occasions have now put me off returning to our local The Black Horse. On conclusion the breakfast/service needs serious improvements. Some of the staff are un professional and rude and need improvements in customer service skills and how to deal with people. I would not recommend The Black Horse to anybody and I will be writing a formal complaint to the manager about my experience as it was totally unacceptable.
danielgB4729ZL . 2021-05-01
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This place is a little gem We hired a pod for the evening and had a lovely girls evening out, food was delicious, wine was fantastic, service was generally good, good value for money / what more could you ask for! Will definitely be going back, and hubby is off for a boys night out too!
Mya1981 . 2021-04-17
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Just wanted to how lovely the Black Horse Farm Shop is. After living in the village for 19 years the only thing missing was a shop. Not only has Howard provided this but such a lovely place to visit. Something good to come out of COVID. It is not just a shop but an outing. Thank you to Howard, Regan and the team for everything over the last year. Can’t wait for the pub to open again as well.
JonathanBrown . 2021-04-11
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I have been a patron and employee of the Black Horse for many years and a long-time resident of Fulmer.I found the recent review to be totally uncharacteristic of any interactions at this wonderful historic pub.To the contrary, the owner has always treated his customers well, and has gone out of his way to assist the community during these difficult time, and has provided a local, accessible location to get fresh produce.Negative reviews are totally inconsistent with any of the great experiences that are received by Fulmer Residents for this lovely ShopI recommend you drop in and visit the Fulmer Farm Shop.
angelabD4024QY . 2021-02-22
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The Blackhorse was a regular place for us to eat and pop in for drink. We went for a family lunch under the rule of 6 during the pandemic. A large group of men, not socially distancing, ordering shots and bottles of vodka with a couple of plates of chicken wings welcomed us!! They were loud and swearing. Another family and us complained to the Manager who was useless and thought it was ok for this group to carry on having a party and she went to move us outside!! When we said it should be 6 people from the same household with a substantial meal she said she could only go by the information they gave her!! Totally useless, obviously the pub was earning more from them drinking than two families having lunch!! We left never to go back. Don't bother to visit unless you want to get Covid!!!
VivH454 . 2021-02-08
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What a treasure this place is. Amazing food and service, the staff are friendly and attentive. We’ve also been eating their takeaways during lockdown so yummy and delivered straight to us - can’t recommend enough!! We can’t wait to see you again when you open
Irish1965 . 2020-12-26
MORE AT TripAdvisor
If you want over priced food and drink, terrible service and a good chance of getting COVID - this is the place to go. After several disappointing visits, we will be going elsewhere. The Black Horse seems to be completely disinterested in sorting themselves out.
holymoly666 . 2020-12-14
MORE AT TripAdvisor
Fabulous lunch for a group of old school friends although food is a bit pricey. Food, atmosphere, service all first class. Can't wait to use the outside pods later this year. This really is a forward thinking,customer friendly pub.
jrm1951 . 2020-10-31
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Upon arriving restaurant was very cold as mention by the 2 ladies next to us who kept their gloves on.When mentioning to waitress didn’t seem to care.Poor service generally.Crispy beef salad tough and like leather as seemed to be more like biltongSteaks ordered rare and medium but both rare , couldn’t be bothered sending back as to cold and wanted leave and also left half the steak.Dangerous bit wasOn arrival you have cutlery for 3 courses on the table and if you are only having starters the waitress removed the rest of the cutlery.On 2 occasions customers I witnessed had touched the cutlery and then removed by waitress and put back straight into cutlery draw without cleaning/sanitising which totally shocked me and must break every COVID law going.I spoke to an alleged manageress who frankly didn’t give a damn !!! And was more interested in her friends sitting opposite!!!Used to rate this pub but will not be going back.
Q8675XBubb . 2020-10-23
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I love this pub , the food is great, not cheap but you get what you pay for in my eyes . the regular staff are great and friendly and they are on you soon as you walk in . but today was an exception . we had booked a table and pre booked our food so we did not have to wait long . the four girls behind the bar where more interested in chatting to one another than actually being interested in your paying customers . I usually do not have wait or have to ask for drinks when i have been sat at a table for more than 10 min considering there seemed to be more staff than customers . Food did not come out all at once ? Drinks took forever , list goes on i just felt we had to keep chasing them to get what we wanted, even the bill took 3 of them to finally get it for us !!! Bill came and was charged £9.66 service charge . I always tip in here but thats because the waiter /waitress deserves it . But you are having a laugh charging me this today i should off questioned it but company present decided to decline . Real shame because you have gone to great lengths to make your pub so covid proof , place is a shadow of itself and if your staff do not care then why should i ? Hopefully things wont go from bad to worse again and you have close your doors again for another lock down !! And not one of them can pull a pint of Guinness if they did that in Ireland there be a riot !!! Great food but your staff lack customer service .
Dunks70 . 2020-10-23
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A friendly restaurant serving very nice food, although charging top prices for meals that are not that special.No drinks menus and prices were outrageous for a gin and tonic, presented again in a very basic glass, no lemon/lime, or extra touch.Bar staff had no knowledge of what was on offer and a drinks menu would have helped them.Bar was heaving and in no way COVID friendly and the smell from the toilets filled the whole pub.Happy to pay for something good, but this was far from exceptional but wouldn't take much to get it where it needs to be.Either reduce your prices to reflect what you offer,or invest in your staff, menu and service, if you are looking for your guests to return.
F3176YMdawnm . 2020-10-17
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Came here with a friend, the food was pretty average and very over priced for basic pub food. It is let down by the service and staff attitudes. I understand the pressures that the staff are under in the current climate but the managements attitude has not changed since my last visit. Will not be returning and would not recommend.
Linda H . 2020-10-14
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We came here for lunch and had made a reservation. We were seated and served quickly. The staff were friendly and very well organised. The food is lovely, though overpriced when compared to other pubs. Would recommend the sausage and mash.
kirtib2015 . 2020-10-12
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We went there last week 4th October to have a Sunday roastIt was very pricey at 19.75 for a mixed roast, but we haven't been out for a while and thought we would treat ourselves, The roast was awesome the meat was cooked very well and there was a good amount of it, could of been one or two more potatoes but we were still full by the end of the mealwhat I was very disappointed with was being charged nearly £7 for a pint of beer and over £11 for a glass of wineI think we all agree we don't mind paying for quality but there is a line you cross when you feel you are being ripped offand course there was still a service chargeSorry but I won't be eating or drinking there again
dashakespeare . 2020-10-11
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Really good food, we had an amazing mixed roast. Also the melted camember with bread was amazing. They even had a good selection of wines.The problem is the service, absolutely terrible. Probably the slowest waiters I’ve ever had, and even a bit rude. We waited so long to get food and everything then came together (starters and mains). It just seems that the waiters would prefer to do anything else rather than being there and serve clients. 4 stars for the food, 0 stars for the service.
AndMafArt . 2020-09-20
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Fantastic renovation, beautiful pub, fantastic layout, and facilities. However, let down by the staff, slow, inattentive, had to ask for menus, orders were wrong, not once were we asked if we would like anything else. Waitress looked like she hated her job and didn’t smile once. Such a shame the staff let down such a lovely pub.
n_smith2012 . 2020-09-05
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Not worth the money 2 pints larger 2 white wine £36 disgusting even got served in plastic cups!!!!! ¡¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
V368JLpeterj . 2020-09-04
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Very good food served by friendly staff. This was the second visit in a week. I really like this place and will definitely go back again. Overall a good experience. It was very busy on both occasions- both Mondays so the Eat Out to Help Out deal applied. It's fair to say there didn't appear to be enough staff given the amount of guests there were, but those who were certainly apologised for any delays. They were very welcoming and friendly. I wholeheartedly support this place which continues to serve excellent food and drink in a safe environment whilst adapting during difficult times.
Blen . 2020-08-26
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I've been to this pub twice in 2 weeks and both times really disappointed. The 1st time our orders were mixed up, thr bill was wrong and service was slow.Yesterday I went there again and couldn't believe how poor the service was. 30 minutes after seating I had to get up and and order drinks at the bar (I commented on how it looks like we are forgotten about) as no one approached us. We waited for a while and again had to ask if anyone could take our food order and then was told the kitchen is closed! We arrived at 8pm for dinner and after our only option was dessert! Definitely not going there again!
fulmerresident . 2020-08-19
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Great food. The portion ps are great and the variety is big. The staff are pleasant. Inside and outside seating
boli_da_best . 2020-08-14
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Such a massive shame. Our lunch was failed in so many levels. But the winning failure was the non existent service from lazy staff who couldn't have given less of a @#&* that we were spending money with them. Without hesitation I removed the service charge from our bill and had it not been for the Eat Out to Help Out discount we received on the meal I would have been livid. Such a shame that this appears to be the only place to eat in the area. The setting is lovely. Food average and overpriced for what it is. Service diabolicle. Will not return and we only live in Beaconsfield.
bippyroo . 2020-08-10
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Came here with a group of 9 of us after work for dinner. Was fairly busy the service wasn't great, had to get our own menus, our second order of drinks never arrived so had to collect them ourselves and was told it would take ages for them to take payment at the end so they told us to queue up at the bar and pay ourselvesFood was really good but only knowing we were getting 50% off otherwise not worth the expensive pricesAlso bought a 'jam' donut from the farm shop which had virtually no jamif you're going to go - recommend the sharing bread board for £6 as get a lot of bread for the money and comes out warm!
CombatWombatsWife . 2020-08-09
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Really poor experience:- Poor Covid preps. Reused menus. Insufficient distance between table. No contact tracing. People rammed in with no thought to the dangers they are causing. - Menu choice really poor. Think ribs and burgers and you are about there. Really expensive for what it is - £30 for an 8oz steak. - Very loud band playing when we arrived. - Drinks took 20 mins to turn up. - We moved tables because of the noise. And told the waiters twice to make sure they didn’t think we had left. - starters didn’t turn up after 1 hour. - Owner was really rude. Blamed us and said we could have our food or leave. He didn’t care. One of the nastiest people I have ever met. Other reviews say some really horrible things about this guy. Google him!!!- So we left and went to the Crown Inn in Farnham Common. Which was awesome.
Twickers9083 . 2020-08-08
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Don't waste your money! Service is terrible! Over 50 mins to be offered a drink, a further hour to get a main meal and over 40 mins to get the bill!!!!
DoverVic . 2020-08-06
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We have eaten here quite a few time’s over the years and the food is good but not great. The service is usually friendly but there are frequently long food wait times. Seems quite pricey for what you get.
14jedn . 2020-08-05
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Honestly the food was delicious & we both absolutely loved it ... even if it was missing the cheese off the burger BUT then the I guess that makes up for the staff... we arrived at 12pm with two other groups in the large garden, no staff greeting so we took a table keeping our distance from the other tables. Once we where finally clocked by a member of staff they came over rudely asked if we booked & when we responded with a no we got an eye roll & she walked off as if we shouldn’t have been there & we where a hindrance ... about 5 minutes or so later she brought over a menu & took our drink order!! For the first round of drinks they where brought over on a tray after it had been to another table first ... but after that & for many other customers they where carrying drinks over in their hands ... holding them at the rim of the glasses (plastic glasses), non of the staff where wearing a mask, gloves or even using hand sanitizer between customers. Considering we are in the middle of a pandemic I feel like they could be doing a lot more ... we also didn’t even have any details taken from us for the track & trace. Having been to a number of pubs since the reopening the black horse did very little to make it safe and secure. Overall the food was amazing but it was let down by the staff & cost of a beer!!!
U8648MOmelissap . 2020-08-01
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If your idea of a rare old time is spending the best part of a tenner on a pint, served with a scowl by a late pubescent who would literally rather be anywhere than having to spend valuable nanoseconds away from the 'gram, in your dreary presence, earning a crust, then the Black Horse awaits your visit like a pit full of punji sticks.Perhaps you are the weary walker in need of sustenance in Fulmer's number one (of one) eating house? Well then, you won't mind your appetite being keened by a protracted wait whilst someone summons the energy to take your reassuringly expensive order. And then a not inconsiderable delay awaiting its delivery.Come the weekend and the tastes of the more hedonistic patron are amply catered for as you join the line of cheerfully aggressive, Lynx-perfumed youths at the outdoor bar as they cordially swear at each other across the spacious and comfortable beer garden, all the while engaging in a subtly nuanced romantic gavotte with their immaculately-eyebrowed, harridan-voiced female counterparts.All in all a very special and cherished hostelry which will hopefully stay open for ever and never be destroyed completely by localised asteroid strike.
outragedofwhevs . 2020-07-27
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Service wasn’t great. Had to ask twice for drinks. Food was good but expensive. What was more concerning was there was no social distancing. Tables were too close together in restaurant and staff didn’t wear masks. Toilets were nasty too. Would go back but only if we could sit in their lovely outside space.
Familylotsoffun . 2020-07-25
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Great staff ,excellent food, really cosy pub lovely setting great garden for kids I can't praise them enough for the food supplies during lockdown
petersP9763LQ . 2020-07-14
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I have to say, The Black Horse has re-opened and they have done it properly! The garden has been re-organised to allow for social distancing, the staff were very respectful of their distancing to customers whilst being as helpful as possible, and the service was fantastic. The food was of course as delicious as ever! To anyone venturing out for their first outing after this lockdown I would highly recommend this pub.
TheHairyBiker1122 . 2020-07-14
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1) Dreadful food2) Dreadful service over 2.5 hours to get starter and main course 3) Dreadful manageresss4) No.1 in Fulmer because there is nothing else5) It was dreadful before the lock down so don't even think about using that as an excuse.Shame on you,Dr. James Sumnet
James S . 2020-07-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We love going here, staff are friendly, food is amazing and there's the garden centre to wander around afterwards. Brilliant way to spend an afternoon
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Great and spacious space to visit, well-maintained, clean and with its own parking spaces behind the building. The atmosphere is cosy and friendly, and the service is impeccable.
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I wouldn’t eat it again if you payed me Terrible food , like a monkeys cooked the breakfast, over charged me , shells in my egg , onion rings taste funny, they only take cash so obviously their not paying tax their sending the money home but don’t worry I work for the tax office