The Black Horse in Taunton Deane

Weather wasn’t great and services were busy and as there was no queue I thought I’d quickly grab a snack from the food cart outside. Waited about a minute before staff member acknowledged me. He then said I’ll be two minutes. Four minutes later after several other customers had queued and then left I decided to join them and head somewhere else. In his defence he needs as working alone. But preparing a coffee (I presume for himself as no one else was waiting when I arrived) and ignoring customers isn’t great. Would love to give a review of the food and drink but unfortunately I didn’t get the opportunity to purchase any.

Really poor service. Ordered an Americano with milk and mocha with cream. Americano was black and no cream on mocha. Asked for some cream and the girl squirted it on and shoved the lid on. Spilt everywhere. Asked for some napkins and a new cup and we were given a filthy look. Girl then poured it into a new cup which flattened the cream. No apology given.

We booked this after a recommendation from friends. The web page did not give prices or allow online bookings but a quick call had a friendly response although we were told “The roast is beef this week” - no choice - but as carnivores this would be fine for us. We arrived on time and saw several tables already occupied. The greeting was warm and welcoming and we were very quickly settled with drinks in hand. The lunch was really good. Melting and tender beef on each (hot) plate with crispy roast potatoes and parsnip and a yorkshire pudding; dishes on the table of beautifully cooked peas and carrots, red cabbage, green cabbage, cauliflower cheese, and plenty of savoury gravy. Yum. We had a leisurely lunch, clearing our plates, and the bill, including a dessert each and drinks, was approximately £25 a head, which we thought very fair value for what we had. While we were there several locals called in for takeaway lunches so that service seems good too. We will be going again, soon.

Amazing place would recommend. I’ve been here a few times now and the food and staff have always been amazing and been able to work around any problems we have had. The atmosphere is always so lovely and it feels very cozy.

Sunday afternoon around 3pm. Food very fresh, clean tables and excellent staff. Lovely surprise.