Based on 875 opinions finded in 1 websites
Based on 875 opinions finded in 1 websites
Nº 612 in 803 in Southend-on-Sea
Nº 95 of 109 Other cuisines in Southend-on-Sea
Opinions
Yorkshire pudding wrap is a great lunch and extremely affordable. Great service from lovely staff. Used to miserable staff in London, nice to see friendly happy faces in Southend :)
D M . 2024-11-15
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Car park full of Just eat drivers - 20 mins to find a space … 35 mins to wait to be seated (despite booking and arriving on time)… 45 mins to stand in the food queue to receive dry lamb and average beef … Place was rammed and full of unhappy customers and stressed staff. This is not a complaint about the staff who were attentive, lovely and clearly fed up with it all ! Toby they are a credit to you. The just eat drivers and orders just seemed to add to the pressure. Sorry will not be back.
Johnnibs . 2024-11-03
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Amazing carvery once again. Service of both carver and waitress was impeccable. Hannah couldn’t do more for us and even helped my parents bring their dinners to the table. All fed well and happy!
Lucy M . 2024-10-28
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Upon arrival we were greeted a very friendly smile. The restaurant was very busy therefore we were invited to a cold beverage before we were sat. The ambience of the establishment was calm and allowed us to enjoy each others company. When sat we were keen to reach the carvery, when approaching, the smells had drawn us to peruse the fantastic selection of edible items on display. The chef with a friendly smile and some friendly conversation carved us succulent slices of meat. Then we moved onto the veg, the urge to over indulge was strong and as a group we all agreed that this was the place to be! We were served by Cassy and Hannah who were amazing and at all times weee attentive and kind. They are a fantastic asset to a fantastic place. I am very happy with the service from the both of them and a pay rise would be fully justified as they were professional and amazing to talk to! I would highly recommend this place and I hope everyone is served by Cassy and Hannah.
GoPlaces817617 . 2024-10-28
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We had such a positive experience here. Dave the chef was so nice and friendly when we went up to get our carvery. Food was absolutely delicious. Thanks again Dave!
Lauren B . 2024-10-25
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Great food! Meat was perfectly cooked with perfect choices. Definitely returning soon. Staff were lovely too. Quick service and you can’t beat the price.
Romell J . 2024-09-03
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Arrived at the Toby Carvery ( A127) and was warmly greeted by the manger Cassy who is absolutely fabulous such a pleasure to have a staff member like her. Cassy has much love & respect for her customers & nothing was too much trouble. The staff seem to have a better understanding of their role & responsibilities & a better atmosphere in the restaurant. Will he recommending the Toby ( A127 ) food was nice & drinks machine clean & tidy. Toilets are clean so much better now & the staff are more professional. Well done Cassy & the team keep it up x
Sarah Richards . 2024-09-01
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Another Bell Toby carvery visit, this time on a Saturday late afternoon. We had the Cheesy Mushrooms to start - which used to be served with two slices of bread, then reduced to one and for this visit, none at all. When we went to queue for the carvery, most of the carvery roast meats were running out and looked incredibly dry, or had run out and there was a 25 minute wait for the next fresh batch. When the Roast Beef did appear, it looked fabulous, but in fact it was tough and grisly. I understand that they ran out of Gammon altogether until much later in the evening. Such a shame. The staff and carvery servers are always lovely but this was definitely quite a bad day and would put me off going for the foreseeable future :(
nriches . 2024-08-30
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Brilliant service at Southend’s Toby’s branch. It was my dad’s 83rd birthday and Lynn took good care of all our needs. Upbeat and cheerful with a warm welcome to my parents. Thank you Toby, excellent service from the team as usual!! See you soon. Heidi
356heidia . 2024-08-25
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50 mins que for food dont go and no staff food dry as averthing dry. I waited for the to get food first and they had finished puddings by the time i ate.
Michael W . 2024-08-21
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My wife and I went to Toby Carvery, Prince Avenue. on Wednesday 17th July the service recived was A1, the lady who looked after us was Lynn, a very helpful and polite person I hope to see her again on our next vist.
Climber47959151215 . 2024-07-18
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Food good. Very efficient and pleasant service by our waitress Louise. Clean environment Had a very lovely Father’s Day lunch
Debbie B . 2024-06-17
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5 star breakfast everything was cooked fresh. Even allowed to take the dog into the bar area. Very warm welcome by all of the staff
Paula B . 2024-06-16
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Just called in on spec for a spot of lunch with my wife and grand daughter. Food was excellent service was excellent , server was Lynn. I fully recommend this restaurant.
Dave H . 2024-05-30
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Louise was really helpful and friendly and made our visit really special. Thank you. Kids loved it. Food good. Happy days.
gaznjaz . 2024-05-29
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Got served by Lynette and made me feel like I was home after a long holiday. Love English food, love English people. Loved the Groupon discount. Toilets are normally clean and the chefs are usually very friendly.
samsun34 . 2024-05-18
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Lynn was our Waitress and all good from service to food. We had offer vouchers which encouraged us to go for the meal. Lovely ice cream to finish with lovely lemon suace for me and toffee for hubby.
Joy R . 2024-05-17
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Service from Jasmine s was quick efficient and friendly. Mitch worked hard to carve for a very large que. Considering the time of day it was a very good meal.
jonathantV2231MJ . 2024-05-17
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Visited on Sunday - wasn’t busy and all staff seemed friendly. Our server Sydney made sure we got our drinks and took great care of us. Food was delicious and carver was very friendly.
John S . 2024-05-13
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Great atmosphere warm and welcoming. Staff are absolutely lovely, the food was freshly cooked and a great selection to pick from. Great selection of desserts and very we priced
Paula B . 2024-05-11
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Had a great roast and fantastic service from lynn . Was made to feel welcome and the food was good for a Tony and lynn was lovely
DANIEL b . 2024-05-08
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Such a family feel restaurant. All staff are very welcoming. Great selection of fresh vegetables and great deserts. The restaurant is very clean and reasonably priced.
Colin B . 2024-05-04
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Great food and good value for money. Local to where I live and the service from Lynn was excellent friendly and offered a good service.
Journey27077225116 . 2024-04-22
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Great service from Kirsty and the staff Food was nice and hot No long Que this time Guy carving was pleasant too Will go again soon
Kelly T . 2024-04-18
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The service wasn't great and no meat and cold dinners not never going again sorry really bad and waiting for the birthday cake to come out never did
barryh747 . 2024-04-18
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Lovely food loads of meat and lots of choice. Really lovely lunch for a great price and Louise looked after us very well Thank you!
Malta27 . 2024-04-17
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Today we was surved by lynn and as per usual her energy and professionalism was out the roof offering small cutlery for my daughter without asking was just so nice and friendly we always have a good laugh when she is working Deserves a massive pay rise THANK YOU LYNN ♥️
robbie p . 2024-04-09
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We was greeted by a lovely lady called Lynn, she greeted us with a. Lovely smile and was so polite… she was very smiling and very friendly towards my 2 daughters I’d definitely be returning if we are greeted by Lynn Again x
A7014CEsarahandrson . 2024-04-09
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I visited today and I was overwhelmed with how the service was given by Kelsea she went above and beyond.. very friendly with a lovely smile! My server Kyle was also great; did me a good shout with giving me extra meat fat! All round 5* Keep it up 💪
K W . 2024-04-07
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Food was great. Kelsea our server was welcoming, polite and professional. Will be visiting again in the future for a lovely roast. Pigs in blankets were exceptional. Hats off to the chef.
Amy L . 2024-04-07
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Went for lunch with family and meet two fabulous people claire and Sarah. Very lovely and findly .Sarah was funny and very helpful was hard working and very sweet xx
lauralK1438EI . 2024-04-06
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Our server, hannah, was exceptional. She was friendly, helpful & a pleasure to meet. As a disabled patron, she got my dinner for me, which was lovely. Great atmosphere & a definite improvement on previous visits.
nikih491 . 2024-04-06
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Managed to get a table in the bar as it was busy and hadn't booked for easter sunday, food was still as lovely and fresh as ever. Claire really nice happy waitress and Mitchell and Kyle carving great meat as usual. Lovely desserts cheesecake and...
Coastal45203512756 . 2024-04-01
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Good food and good atmosphere with friendly staff. Jasmine L was very attentive and helpful and the carver who I was informed to be Mitchell was very quick and helpful. Would highly recommend
Kiaran W . 2024-03-31
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Food was Toby Carvery quality, good for a random Sunday. Louise was our server and was friendly and quick with our orders. Thank you!
samanthapH473VX . 2024-03-31
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Claire Mitchell + Kyle Each time we come alwayw so chatty and friendly always make us feel welcome! Thank you all for such an amazing experience!!
E6986VVemmar . 2024-03-31
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Warm welcome as soon as we arrived, the staff and chef were very helpful and friendly. The meat and vegetables were very nice and a great selection all nice and fresh. We even had a dessert and extremely enjoyable. What a great visit all round...
Paula B . 2024-03-30
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Lunch was great - the service was lovely - this place really has improved. Chefs and waitresses always happy and seem to enjoy working there. Feel this always shows a good management of team. Well done Toby
MarinaF070156 . 2024-03-29
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After previously coming here with my wife, we decided we would revisit with the family whilst in the area. We came on Monday 25th March. We had a lovely all you can eat fry up. The food was cooked deliciously and the chef was very...
Andrew W . 2024-03-29
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We came here on Monday. Staff were very welcoming and the breakfast was GREAT. We will definitely be back. Thank you!!!!
James S . 2024-03-27
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Great lunch with friends, really enjoyed the gammon and the mac n cheese! Lovely friendly staff, great welcome by the manger. Would definitely recommend!
Abbie S . 2024-03-26
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A great lunch time meal with my Grandaughter. The guy serving the meat went the extra mile, giving me extra sausage and when I found the gravy was only luke warm , he got two steaming hot jugs from the kitchen within minutes Our waitress...
M7814RZfrancineb . 2024-03-19
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Breakfast with friends this morning, paying by voucher which I was having trouble finding on my phone, served by Louise who was really helpful and polite with a good sense of humour even though it took time to do. Staff here always very good and...
G933HLmikel . 2024-03-14
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Dreadful experience. They send out emails offering a midweek deal and then cannot cope. Waited 15 minutes after ordering drink and nothing arrived. No one took an order and I could hear other guests saying there was no food left so I departed.
steve g . 2024-03-14
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Louise was brilliant, kind and helpful. Food was incredible. Brilliant staff fantastic desserts. Easy parking.xxxxx
tony E . 2024-03-10
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Lovely evening. Food was good. Our waitress, Katy, was so friendly and helpful, nothing was too much trouble.
MJD342 . 2023-10-11
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This spot is brilliant for the staff, lovely welcoming staff. I was impressed with Jasmine S and also Lynn.
martinhG5097PR . 2023-10-04
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Came in for lunch and was welcomed by Abbie, we were served by little jas and jasmine and had a lovely meal. Kitchen staff was lovely, we will be back tomorrow.
Greta E . 2023-10-03
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Very much enjoyed my lunch at the Southend toby carvery. The food was very good and everything was available. The service was very good and we was well looked after by Little jasmin
Kiaran W . 2023-10-03
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Kirsty was amazing! Short staffed and busy but she still made sure we were comfortable and had everything we needed. Thank you!
Lucy P . 2023-09-13
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Always feels like I’m having lunch at home when I come here. The wonderful Lynn is always on hand to serve up good service! She always makes time for an exchange of stories which always bring a smile to my face. What a treat! Food...
DarrenEcnerwal . 2023-09-07
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Came for a family meal and our waitress jasime was excellent! Always checked in to make sure we was OK. Waiting times can be a bit long at the carvery but you expect that so was quite disappointed on our 1st experience with our children...
emmagY8626GC . 2023-09-05
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I’ve been here a few years back for breakfast and it wasn’t great and I normally go to the one in Thorpe bay that is exceptionally good but I thought I’d try it again as it’s nearer ,on arrival that was fine and the waitress...
P6378VAnickn . 2023-08-19
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I wanted lamb as advertised on the website but none available when ordered! Potatoes were Luke warm. Gravy and apple sauce were empty so had to wait for a refill! I showed my drinks voucher at the start of the meal but the waitress forgot...
GPhillipsMBE . 2023-08-18
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Our server Lynn was very polite and courteous, we have been to Prince Avenue on many occasions, We highly recommend Lynn, thanks Dave and Jenny from Benfleet Essex
David F . 2023-08-17
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It’s a carvery. They only have a few things to get right and failed on most of them. At 18:00 on a Sunday they’d run out of Yorkshires. The explanation given? “We have a bad chef” said with a smirk and sideways glance into the...
davidgT6975VK . 2023-08-17
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We didn’t book nor asked if we had booked when we were finally spoken to. Upon arrival we stood at the host stand. We stood and we stood and then another two stood behind us then another four, all the while the guy just walked...
Lisa L . 2023-08-16
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Perfect space to work from, particularly the bar area is nice and relaxed. Plenty of plug sockets and quiet for teams calls. Unlimited breakfast and hot drinks for £8 is a bargain and the quality was excellent. Team were lovely and really helpful as well!
Kirstie D . 2023-08-10
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The staff were sitting round a table on their phones and not interested in greeting customers.The food was cold. my husband tried to enter the gents toilet and was greeted by a flooded floor he slipped and nearly fell in what looked like raw sewage....
y0ungatheart123 . 2023-08-10
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Although it’s a cheap and cheerful breakfast, so many basic standards were missing. Dirty plates on the hot plates by the food, not just one dirty plate but multiple! Most of the Cutlery was dirty and had to be changed. You have to do better...
222nishmas . 2023-08-06
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Cold food, needed to be taken away and heated up although this meant the sauces were now congealed. Mens toilets out out action. Miserable staff, waited at bar for 5 mins until someone on their luch break got up to seat up us as they...
Old Y . 2023-08-01
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Love a Toby Carvery, really good food. Sadly today a vital team member was in a bad mood. All i'm prepared to say is I wont be returning to this venue. Not a nice visit. The waiting staff were lovely - Only downside regarding food...
ruth l . 2023-07-17
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fantastic food and great atmosphere.good value for the money and they do special offers sent by email.
Charlie L . 2023-07-13
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Food was cold or luke warm. Dessert had obviously been sitting around to be picked up ages, as ice cream was melted and warm sponge and custard was luke warm at best. Waitresses were very good. Service was polite and smiley, just food was disappointing...
Holidaymaker38 . 2023-07-13
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Came in with the family, food was grand, Lynn was absolutely fantastic from start to finish. Even remembered us from Christmas, truly everything you'd want in customer service. Thanks again!
Eggsnadrice . 2023-07-13
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Went this evening for a £5 carvery offer. The food was good, apart from the beef which was tough. The carvers were both friendly and helpful. But it was our waitress Kirsty which made the experience 5 star! She was fantastic, nothing was too much...
Stevenson855 . 2023-07-11
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We booked table for 2... We arrived at 7.15 been told by lady on door( who obviously didn't care at all) that there is only pork and turkey left. When waiter ask which table is for us her response was : any... After we sat...
danielbK8377TD . 2023-07-09
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Excellent service from lynn as always, great every time we come for a carvery or breakfast. Food also great every time 🙂
Rebecca R . 2023-06-27
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Lynn and Dan went above and beyond! Lynn especially was amazing! Dan the manager was very professional!
Greta E . 2023-06-16
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Although ours is quite nice the very, very limited bit of meat you get makes it only as cheap as any of our local cafés that offer a roast slightly cheaper...The kids portion of meat is no where near enough for my 8 or 14yr...
Bazzaj2020 . 2023-06-01
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If there were -stars for food and customer service it would be it ALL the ladies loos a complete mess and they are all broken with the doors tapped off men's loos broken Food. disgusting!!! food was cold left out to long dry no gravy...
Beth W . 2023-05-29
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Other than turkey all other meats was just the ends ,roast potatoes like rubber no choice in veg the gravy was watery and food was cold
F9438NHmichelleo . 2023-05-27
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Management is awful... We had manager Michaela be extremely rude to us and was very outspoken. She didn't listen to anything we had to say about the carvery as the food was stone cold and the gravy was disgusting... Veg was slimy and absolutely horrible.....
pezzer m . 2023-05-22
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I went with my family to this Toby carvery and was served by Lisa. She went the extra mile our whole visit although she was busy. Will definately return. Thanks
Lisa G . 2023-05-17
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I went for breakfast this morning arriving at 08:25. There was a sign on the front door saying oven problems, open at 8.30am. "OK", I thought, "I'll wait a few minutes". I ended up waiting for 15 minutes. When I complained about this to the...
Simon G . 2023-05-14
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Just had a meal here and the food was lovely ,staff all friendly especially Lyn who made sure we had everything we needed and asked for .great service
mark t . 2023-05-02
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Wont be returning.. Stood there waiting to be served and the food counter for over 10 mins (I was rhe only one there) good was OK....like warm and dry. However the main reason I won't be returning is because of the manager. Although we had...
Wiggle80 . 2023-04-29
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This place is absolutely disgusting! Food was manky, the meat had flies hovering around and landing on it and when i asked the chef for fresh meat without flies on she huffed and started throwing a tantrum like a child. When i asked for the...
sponer s . 2023-04-20
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Amazing food yet again. Our server Lyn couldn’t do more for us. Quick service and even helped us decide which gravy to go for. Great sense of humour and made our visit!
Y6547VQhollyh . 2023-04-17
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Horrendous in every way. Most likely the worst service ever experienced by the chefs. Once the food was plated it was awful, meet was fatty and veg was cold. Awful in every way
Matt_cosmos . 2023-04-12
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Since it’s had a refurbishment I must say was very nice fresh and clean the service we received from the time we walked in was so welcoming Sarah was front of house and treated us with the upmost respect Katie waitress was so accommodating and...
jayney v . 2023-04-10
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Sending the teen back off to uni with a belly full of breakfast. What a start to the day, we were very fortunate to be looked after by the Lovely Lynne, such a happy lady. Ensured.we had every we needed. It was a very busy...
benfleetlady38 . 2023-04-06
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Well!... What a fresh happy face that greeted me!... That speak more than words.. I believe her name to be Paula?.... She welcomed me as if I was in her home..... Nothing to much trouble and bless her she was on her own and still...
YARNA G . 2023-04-05
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Great to see this place had a makeover and happy to see original members of staff have remained. Carol has been serving us for at least 14 years and is so helpful and kind. Great food too
tudseyLondon . 2023-03-30
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Absolutely disgraceful.. Food was slimy and horrible and we got treated like rubbish from manger Michaela. We know Michaela as we are regulars but the service we got was disgusting.. She was extremely rude and did not batter an eye at us when we asked...
jack c . 2023-03-16
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Arrived at around 6.15pm with my aunt after having spent all afternoon at Southend eye hospital, so we were ready for a nice dinner. Arrived to a very near empty bar area which was very cosy. The lady we first spoke to said the restaurant...
Pauline M . 2023-03-06
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Visited yesterday as we are regulars but this will be our last time. Witnessed a man with a speech impediment being laughed at by the carver and embarrassed by the kitchen staff. Who should have been busy resolving the massive queues due to 2 other...
Lesleydunne . 2023-03-06
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There were no Yorkshire puddings, these weren't substituted. The gravy was so peppery that it made the roast very hard to eat where half of it had to be left. The roast potatoes were mush potatoes. No form to them and all mixed together into...
marcusleftwich . 2023-03-05
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Very friendly staff unlike their Thorpe Bay venue. We were seated immediately on a large table,our drink order was taken and we went straight up to be served .The meat portions are a bit meagre but overall the food was very good and terrific value...
Hungrywren . 2023-02-07
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One of the chefs larynas was rude and was swearing at me and my family because we asked for extra meat and couldnt have any. Absolutely disgusting wont be coming back!!!
huga2023 . 2023-02-02
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Just wanted to leave a review not just for the Toby Carvery but for the most loveliest and helpful Manager Sarah. We booked a table of 4 for Sunday 29th, but the family decided that they all wanted to join us, so the table needed...
Shelley C . 2023-01-30
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Had a lovely carvery today, served by Linda who was so Friendly and helpful 😀 We had a lovely little chat, felt at home xx
E8788ROkarenw . 2023-01-25
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Although it was a busy lunch the food was nice and hot and a good selection of vegetables. A vast improvement on our last visit. Thankyou to Flack, Archie and Michaela
Nicky B . 2023-01-18
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The kitchen staff are rude and stomp about clearly with the hump and banging things about, rude to customers I do apologise that you have to do the work you're actually getting paid to do. The food wasn't great the veg was hard the waitress...
Nannysmiles1 . 2023-01-11
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Was looking forward to not doing a fry up But sadly when we turned up it took a while to find a clean plate Then I noticed no fried eggs not a lover of scrambled Food in there dishes looked good and hot I suppose...
Smeeglees . 2022-12-29
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Sadly Disappointed Was really looking forward to not cooking a lovely fry up but sadly no fried eggs and everything looks hot but once got to my table all was so cold so felt it was a waste of money
Smeegles H . 2022-12-27
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We were in the queue when a small child threw up. Can’t be helped. Manager showed us to the table to get us out of the way. We’ve now been sitting here for 30 minutes, the manager is walking around puffing her cheeks out. Not...
Adam K . 2022-12-23
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We had booked and paid deposits and given choice of starters for 20 people. We were in a lovely area called the Bell snug. However this was where it ended regarding being good. Basically our Starters never arrived, despite promises that they were just coming...
Holidaymaker38 . 2022-12-13
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This has got to be worst Toby ever. The carvers didn't carve the meat, they just hacked away at it. There was more food on the food bar than in the dishes and the gravy was everywhere but in the serving bowl. Our table was...
tonyclary8 . 2022-11-06
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Arrived about 5pm on Wednesday 2 November 2022.very few people in restaurant (and now we know Why) We were greeted by Jasmine with a smiling welcome and shown to a table. Before we even had time to take our coats off and look at the...
John R . 2022-11-03
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