The Bell Inn in Shropshire - Phone Number, Reservations, Reviews

The Bell is in a lovely location with a really nice garden. Staff are friendly and helpful with dietary restrictions, 100% recommend. Great selection of food and drinks.

Meals were very small and over cooked. Been here before and had a nice meal but on this occasion meals were very poorly cooked and very small child like. Very disappointed

Went for an afternoon birthday meal but was really disappointed food was all over cooked and the size of a small child's meal mentioned it to the waitress but nothing was done won't be going back Been there many times and was lovely but will not be going back

Food looked lovely and it was presented well, but lacked flavour. We were cold in the back restaurant so asked to move into the bar area. I wouldn't rush back for the Sunday roast.

Had a lovely meal , they accommodated both of my friends and my dietary and allergy requirements. We top of them of the meal with a lovely bar service with Cleo who as super friendly and kind. We sure will be returning

Found The Bell Inn on the way back from Shropshire Petal Fields & had the best Sunday dinner out for a long time.

I'd really like to be more positive as the Lady who served us was really friendly and helpful, but.....on arrival we were told that the kitchen was short staffed (a common occurrence it seems from other reviews) and if we ordered from the menu it would be a 20-30 min wait. We'd just stopped off for a bite to eat mid-journey, so didn't want to wait long, and having explained to the lady at the bar that we were just after sandwiches, she said that she'd see if the kitchen could provide some bowls of chips at short notice. She returned from the kitchen saying we could have bowls of chips with bread and butter in around 5 mins. I went outside (we had the dog with us) to talk to my wife and son, and my wife then popped back inside to order two bowls of chips and a plate of bread and butter. The 5 mins became 20 and, as I was driving, I had to drink my single half pint of beer very slowly to make it last throughout the wait. I have to say that when the food arrived, the chips were the excellent home-cooked sort and the bread was equally nice, not the usual shop bought variety. However, and this is the major downside, more so than the wait. The 'bowls' were in fact tiny side-dishes. Between three adults there were approximately 30-35 chips total (a dozen-ish each) and 4 half-slices of bread. So the food was admittedly lovely, but there was barely enough for one of us, all for the princely sum of £10.50. At least the dog got a couple of free dog biscuits. Like I said at the top, the lady tried so hard to be helpful, but we ended up waiting ages and were served the tiniest of portions, so we will continue to drive past this lovely looking pub. Shame.

Staff were wonderful - cannot praise them highly enough. Food was, as always, exceptional.

We definitely caught them on a bad day, a chef was out so service was slow..however, expectations weren't managed well. We were told a short wait and it was about 45 minutes - felt like if we were told it were longer it is easier to deal with. The pies tasted great, the hunters chicken was quite tough and bland. Overall was OK, imagine a good place when properly firing on all cylinders.

Very homely and friendly staff Very efficient and great service Polite and helpful Food was really nice and great value for money Definitely be visiting again

A lovely meal with my partner. Not been for a while but very glad I went back. Friendly staff, great food and good value

Very poor service We arrived to a pre-booked table and after 20 minutes of being seated we still had not had our drink and food order taken. After approaching a waitress and giving her our order we then waited another 15 minutes for our drinks to arrive. At this point we over heard other people in the pub was complaining about waiting over an hour for starters and returning them as the order was wrong. We walked out without drink or food and ate at a great pub down the road. I could understand if the pub was full however it was not even half full. Very poor service, we definitely will not be returning. Looking at the reviews we don’t seem to be the only ones who have experienced this issue. Sorry for the bad review but it was very poor.

It's a friendly pub with good food options. They stock various low- and no-alcohol drink options, in addition to wines, beers, and spirits. The kitchen shuts at 8 pm, so get there early enough. There are three EV chargers on site, but they were out of order when we visited, so check before travelling.

In line with so many chains now the portion size has dwindled, a lot of empty plate showing..Tasted very good, we will be back anyway it's a regular meeting spot for our group.

Lovely garden for a drink, safe for children. Had steak baguettes but steak was like chewing a rubber matt.

We had a party of 9 for a "special" birthday. The staff were lovely, and didn't keep interrupting us at all. Where we were situated was perfect, quite private, the food was perfect we had 1 turkey dinner, 1steak, 1childs meal and 6mixed roasts. All good was cooked to perfection and very tasty will definitely becoming again Thank you

Four of us ate in the dining room on Saturday. We all enjoyed our food and though the service was a little slow, it didn't bother us as we could see the pub was busy. I have a cashew nut allergy and the staff were proactive in flagging menu items that may have been risky when I ordered. It was the first place I've been where staff took that much care of an allergy so I was very impressed. The atmosphere was great and we didn't feel rushed. It was a good experience, I would eat here again and would recommend The Bell to friends.

Staff have an understanding of food intolerance and allergies.

Came in for snacks and drinks with friends. Service was quick and food was piping hot. Had cocktail, best I've ever had. Will be coming back soon!

Came in for lunch Tuesday afternoon for a birthday, food and service was excellent as well as the amazing atmosphere in the conservatory area. Would recommend to anyone 👍

My friend and I meet at the bell frequently, today it was not up.to it's usual standard!! I had to wait at least 10.to be seated at a table, we had booked but it was not checked. There was a definite shortage of staff, my friends beer arrived cloudy and had to be returned, 4 pulls before one fit to drink. The food arrived fish.gougons but no tartar sauce and no offer of vinegar. There has always been.a piece of lemon to.squeeze over the fish, not today. We had.desert and then.asked.for the bill. 10 minutes later I went searching for the bill which.then.arrived about 5.minutes later. The staff what few there were, were pleasant but there didn't appear to be any.system, what a shame as we have had excellent service on previous visits

Fabulous service from Victoria for an 80th birthday celebration. Lovely food and fast service, brought out the cake singing happy birthday.

Such a cute pub!! Bar staff amazing, especially Victoria. Good selection of craft ales

Amazing!!!!!!!!! Called in here for food after visiting shropshire petals, customer service was A+ very good friendly atmosphere, food was absolutely gorgeous, I would highly recommend this place and will be returning there myself soon.

Very friendly and excellent service from Cleo & Harvey. Will be back again

What a absolute pleasure Cleo is, so welcoming and helpful, and great accommodating my children. Harvey a asset to your team , friendly , and great front of house . We'll done guys ++++

OK.cut down on portion sizes.food quite expensive for what it is.

Good quality of service. Professional and courteous. Thank you.

I went here for my birthday with a group of ladies. The food wasn't very good and the service was lacking. And it took over 30 minutes to sort out our bill.

So disappointed in the food here today. We were told there are new chefs but that’s no excuse. Our pate starter (£7.50) came with 2 small triangles of toast. So we asked for some extra , which we were charge £1.79 for, u wouldn’t ever expect to pay nearly £10 for pate at a marstons pub. When the chicken skewer main arrived ( Iv had this here many times and always lovely ) There was 3 teeny tiny pieces of chicken , 3 burnt hard bits of chorizo and loads of peppers and onion ( which were all burnt ) I did question the size and amount of chicken before I ate it and was told that it was correct. But in the past the skewer has looked worth the money at £17. This main was taken off our bill. The other main was mixed grill. We mistook the rump steak for a burnt sausage, the lamp chop was the size of the tomato in the plate , and the peppercorn sauce tasted like salt. So so disappointing, we have used the bell at tong for 15 years plus and this is by far the worst meal we have ever had. Then not only were we annoyed about our food but when we were waiting for someone to take our payment , we over heard a very angry customer talk to two members of staff, seems as though he had been going there for many years too and he wasnt happy. The pub wasn’t even that busy as it normally was. When no one came to take our bill payment we went to pay at the bar , where there was no staff to be seen so I had to ask one of the waitresses whilst she was seating another customer as we had waited ages and just wanted to go. Th Bell at Tong has always been a regular place for me and my son to eat but unfortunately we won’t be returning. Such a shame.

Lovely staff and lovely food - as usual.

Very enjoyable three course meal. Good selection of food and lovely dining experience in the conservatory. Friendly and helpful staff.

It took 10 minutes to be seated despite arriving in time for our reservation, another 35 minutes for anyone to take even a drinks order, despite prompting, and 1 hour 45 minutes after we arrived we finally got our food. The food tastes good, but they had no chicken or fish left, or a number of other dishes, so choices were very limited and they had to keep retaking our order as more dishes ran out. Sadly a very very poor experience at the Bell Inn.

Excellent place would 100% recommend a visit!

A good lunch in a friendly pub/restaurant

Lovely place. Delicious food. Friendly helpful staff.An all round very pleasant experience. Thank you 😊

Maybe caught them having a bad day, wouldn't pay full price good job we had a voucher.

Good food, but very poor service due to the lack of staff.

Very pleasant atmosphere, clean and very welcoming and friendly staff even thought they were very busy. Food was lovely and buy one got one free was fantastic Will be visiting again soon

Friendly and positive service and staff. Better than I hoped for and will definitely be back! Service was polite, efficient and friendly - food was great value and delicious. Hit the mark all round! Thankyou :-)

Lovely friendly lady showed us to our table and gave us menus. Food was great as usual always happy with our dining experience here

Fantastic service, very friendly, fast & efficient. Lovely food & atmosphere.

Friendly and helpful staff Enjoyable meal

Been here at least a dozen times and always been able to order food at the bar and sit in the bar area. Tonight, no food for walk ins because they only have two chefs. So basically a food pub not serving food? No warning or sign up. Lost a customer, will not be back because who knows when it will happen again?

Great night out with friends, service & food amazing 👍

Always good food, great service from Tamara

Ingredients missing off the meal kept waiting a good 5 minutes at booking in desk then they couldn't find our booking.wont visit for a long time.

Lovely atmosphere, greeted with a smile on arrival, staff lovely. Good service 👍

Lovely friendly welcome, delicious food.

Had a very nice lunch here today. Good value for money. Good selection of drinks. Some friendly, helpful staff!! The main criticism was the dessert menu, it had the feel of a autumn/winter menu. No nice summer puds - nothing with fresh fruit, meringues, creme brulee etc.

Visited here yesterday and not for the first time (been quite a few times in the past) as soon as we walked in a young male staff member turned around abruptly and said we can’t stay. Looked around every table was empty so asked for an explanation, he just said we busy and not taking walk ins. Then another member of staff who was nicer with her communication said sorry we not taking in walk ins and I said but the booking system online is allowing me to book? She said yes you can book but no walks in (made absolutely no sense as I am here in person you won’t seat me but I can book online to be seated in the next 5 minutes?? Then the manager comes over and says no to even booking online, well that’s misleading to customers. Why not take down the booking system or say you’re full. To go on to say how her staff are over run by hours and the chefs can’t keep up with the food orders. Without being disrespectful this is their job, if they really can’t keep up like stated take down booking system as so misleading. All whilst I have a 10 month old in the push chair and 3 other children who are hungry by now. But if I had not said anything and just booked outside before going in they would have seated us. The way the manager spoke to us in front of the people queuing I have never felt so embarrassed and uncomfortable (as I do suffer with anxiety) such a shame as have had lovely staff in the past but over the last few months it’s just going down hill will never be returning again!!

Chloe took our booking for a.meal for mothers 94th birthday, she was really friendly on phone and took details of our request to present a cake we took to our mother at end of meal. Arrived on the day all staff were great and attentive. Chloe remembered the phone call and was particularly attentive and even presented the cake on a platter having written happy birthday. 🎂 Thank you all.

Beautiful Sunday Dinner and fantastic service particularly from Elif. Thank you.

Had a meal at The Bell @Tong 🔔 We had Steak and Ale Pie with chips 😋 Fish and chips 😋lemon tart & a chocolate browne sundae 🍨 😋 Food was really nice 😋 Thank you too the staff that work so hard especially Cloe & Elif 🙌 Highly Recommend a visit 👌🏻 Will be visiting again 🙌🙌🙌 Thank you Ian & Pam

Been turned away twice now at the door due to staff shortages. I accept being turned away if it was busy and no tables but refused service ( on two separate occasions due to staff shortages) never experienced this before and no sign at the door stating this before you walk in

Sunday lunch was amazing, the company I had was amazing too, such a wonderful pub and staff very friendly.

We went there today for lunch just the two of us , first time the wife had been able to walk for a while so we gave it a try …. Before I get to the negative bits I have to say the food tasted good and looked good too , it’s a nice looking place with plenty of room …. To be fair I expected it to be busier at 2 on a Sunday ? Anyway , before we ordered I asked the young waitress if I could ‘swap’ the Cheese , Leek & potato pie for the vegetarian tart as I don’t like cranberries ….. she said she’d ask. Now then, bear in mind that the whole swap would just involve taking the tart off a plate and replacing it with the pie so I was really optimistic. Anyway she came back and said “ The only way we can do that is if you pay for both “ so I just clarified that she was asking me to pay for BOTH meals at a price of £31:00 !! She said “yes that’s right £31:00 “ 😵‍💫…….so I checked again with the lady who booked us in earlier and she agreed that I would have to pay for BOTH meals to enable them just to swap a pie for a tart !! You can see from the photo that they could have fitted both on a the same plate. Anyway it all went downhill from there , no horseradish sauce with the wife’s beef , a teaspoon of red cabbage , a teaspoon of clotted cream , the mixed berry compote was actually cherry compote, no one came to see if our food was ok , no hand towels or hand dryer in the loo , the people on the next table were told they would have to pay extra for a small jug of gravy as it was “ special Sunday gravy “ 🤣 When I left I did tell them what I thought , none of it was personal but the pricing strategy probably explains why there were so many empty tables ? The lady on the till knocked £18 off my bill and apologised but to be honest , we won’t be going there again …… it’s not local and situations like this help you choose where or where not to go ….. I have to say again that everything tasted good and looked good but what a shame.

Stopped at The Bell Inn on our way to a little getaway as we needed to feed and change our little boy, was helped by Cleo who was absolutely lovely and super helpful.

Just had drinks in beautiful beer garden, good friendly service. Will be back

Fabulous atmosphere, very tasty, well presented food, great selection of drinks on offer. Staff very friendly, efficient and polite. Nothing was to much trouble. One female member of staff definitely stood out and made the boys chuckle.

Visited with a group of family & friends and had delicious food after our lovely welcome.

Highly recommended. Efficient friendly staff, food and service excellent. Only problem we had was that our friends didn’t join us because, on the bottom of the confirmation email it says “bellinnsshifnal” so they went to the wrong Bell !!!!. Maybe it should say “bellinntongshifnal ? Otherwise it was a perfect experience.

Friendly staff, exceptional food and relaxing ambiance.

My friend and I meet here whenever we can to catch up and it's a lovely little pub halfway for the two of us with lovely, friendly staff and a nice atmosphere

Welcoming warm friendly staff. Clean & comfortable. Staff helpful friendly accommodating. Lovely food & well priced

Food was incredible. So tasty, well presented. However it did take 20 mins from being seated to have our drinks order taken and then a further 25 minutes to have our food order taken (45 mins after arriving). That being said, my friends and I had a great time and the food was worth the wait.

We sat at table 29, our favourite. Great service and friendly staff. Food was excellent.

Very nice place , food amazing (steak) service really good and drinks

Reasonable pub grub that occaisonally suffers from bad service and jobs worth management. We have eaten here a number of times - in general its fine. On our last visit we tried to swap out the potato style (with skins on) on to a different type (no skins on, mash was asked for) and were told that this was impossible........... Obviously, it is likely we wont be going back for an evening meal. Just made the group think they are just re-heating pre-packed meals, thats why they were not willing to do such a simple swap.

Parsnips advertised as part of Sunday roast. When informed of no parsnips, told they were out of season so didn't have any. Asked if I'd like something in place - gravy. Charged £2.50!!!! Either tell customers that parsnips are unavailable , use frozen ones or take them off the menu!!! Don't hope the customer won't notice - don't charge customer for an offered alternative!!

Popped in for lunch with relatives & was treated with a very warm & friendly host & warm atmosphere.. Establishment extremely clean & tidy & staff very helpful.. Beer gardens lovely... Food & drink very nice & well priced.. Will visit again..

First time back since refurbishment, lovely interior, with a welcoming feel. We had a fabulous Valentine Lunch. It wasn’t supposed to start until 5pm, but they did the offer for us. ( how good is that!) The Staff we’re attentive and friendly. Jordon gave some great advice, the ribeye was fabulous! The main menu is very imaginative; and the wine prices really competitive. We had a Pinot noir from New Zealand it was marvellous! Just £21.00. All in all a lovely experience. We’ll be coming again. Highly Recommend

Good quality food and portion. Efficient staff. Nice atmosphere.

Lunch time menu great value at 2 courses £15.50 or 3 course for £18.75...but did find a dead fly in the skinny fries told management and they couldnt do enough to rectify the issue and wont put me off going back there in future a lovely pub and nice beer garden

Lovely, friendly, welcoming staff. Went out of their way to accommodate us as we were travelling back to Bristol lovely food we will definitely pop in when we travel back down.

We arrived just after opening time (11.30) when we entered we were instantly greeted with menus and our drinks order was taken. It was acknowledged that we had a dog and we were offered a bowl for him which was great. The place itself is lovely and clean and the outdoor garden is beautiful which is where we ate our meal. Fantastic quick service. Will be back again! :)

Great food. Great atmosphere. Great staff 👍 👏

Food and service excellent as always but it wasn't very warm in there, it was uncomfortably cool.

Food fantastic only I found a voucher on bell website for a free drink . But manager said she new nothing about it so could not have it

Amazing experience. 4 of us visited. All 4 meals and desserts were perfect. Staff attentive and friendly. Would highly recommend and will be regularly visiting as we live locally.

Staff was friendly, attentive, great customer service. Sirloin steak came out medium to well done when I ordered medium rare but the manager saw this and quickly rectified in a professional manner The refurb is excellent improvement loving the different sections especially the dog friendly area.

Staff are polite and friendly and the service is very good! The food is of an excellent quality and I can highly recommend.

Nice table in the conservatory. Order taken straight away. Food was lovely and hot and delicious.

Great pub with dog friendly attitude. Good place to meet , outdoor facilities are very good.

Friendly staff good atmosphere quick service and lovely food

What a little gem of a place! I had heard about 'The Bell at Tong' for years but never been. We booked online with ease. When we arrived, there was plenty of room to park outside the pub. We were seated quickly in a lovely conservatory. The decor was fitting to the old building, tastefully done. Our drinks order was taken promptly whilst we looked at the menu. I had a NZ Sauvignon Blanc and my partner had a pint or Orchard Thieves Cider. We chose our food. I ordered the pate, brioche and onion relish which came out really nicely presented and tasted very good but not enough brioche, just two tiny slices, so I had to steal bread from my partner's tomato soup which he said was excellent. For my main, I had the buttermilk chicken burger with hot honey, coleslaw and chunky chips. Could not taste the hot honey but the burger was not too bad, maybe a tad overdone in the fryer. I would serve the hot honey in a little bowl or jug. Chips were crunchy on the outside and soft inside, yum! My partner had the signature burger which he said was really good. Great service, very attentive but not overly so. We got 20% off with my Blue Light Card. We will definitely be back. Definitely recommend a visit.

Visited the bell on several occasions, this was our last visit for sure. Quiet Wednesday afternoon, ordered a 2 course lunch meal and one meal from the main menu Both disappointed Portion size for 2 course lunch, disappointing Requested a change from mash to chips on main menu, food arrived with mash, advised server, took meal away and returned with chips Sadly the veg on the main meal was over cooked and cold, the plate was warmer than the veg! Honey glazed carrots had no honey glaze When the server cleared plates advised her of the issues - she didn’t seem too surprised Didn’t have to pay for the main meal, only the 2 course lunch. Will not be returning,

Food was very nice but lacking in quantity. Had 2 x roast dinners, no parsnips, very few potatoes. Such a shame because the food was very nice but a bit mean with the vegetables. Staff were efficient and very friendly.

Food was typical Marston's fare which is good. Prepared quickly. Pub is well maintained. Nice seating area outside. I'd visit again.

Searching for a lunch stop when ploughing along the M54 towards Telford, we stumbled across this hidden gem. We had no regrets at all; the service was friendly and welcoming, the food came quickly and was tasty, and the bill was reasonable.

Staff, surroundings and food cannot be faulted. You are our first option when dining as a couple of as a group. Your menu is always excellent and can be adjusted as required to suit.

Decent food, decent beer, decent prices. Nice to see an employer that gives youngsters a chance to work.

Only stopped for coffee, but it was great there.

Very friendly and attentive staff, really good food in good sized portions. Lovely welcoming feel to the establishment, sympathetically decorated to match the building.

The food on offer at The Bell Inn is of a high quality and well presented! It’s also hot, which from my perspective is always important!👍🌈

Absolutely delicious Sunday lunch. I would highly recommend this beautiful pub. Staff are warm and friendly. We will definitely be going back

Lovely piping hot food served by pleasant staff .Only one small gripe having to pay £2.50 for small jug of extra gravy .

I thought the food choices were excellent. My personal choices were all really nice. I had the arincini to start which was very tasty ( made my fellow diners jealous). I had the mac& cheese for main which at first I thought will I like this take on mac & cheese but I was blown away by it. It was superb.

The staff are very helpful and accommodating. There's usually offers on so the food is cheaper than expected. The decor is lovely and relaxed and the food is tasty with plenty of options for everyone. We enjoy coming here as a family or a couple to relax and enjoy good food. Many thanks to all the staff for their hard work in making this a lovely local pub to visit

Had a fantastic evening meal here. Thr food was lovely, staff were friendly and attentive with a well priced menu. Couldn't fault it..