The Beachside Restaurant in Rother - Phone Number, Reservations, Reviews

Only had drinks on the patio but if you charge £30.00 for another of wine that costs £9.00 at least clear tables promptly. Notice when customers arrive and please wipe the tables down after each visit. Sat there for 90 minutes and saw several people come and go but not table was wiped or cleaned!

Before writing this review I took the opportunity of reviewing some of those that showed similar levels of frustration as mine (I should have done that beforehand obviously! Obviously we are not alone in our frustrations). Our email to the manager probably says it all. This I have included below. Suffice it to say that, after more than 2 weeks, there has been no response except a commitment to get back to us. (I would suggest that treating dissatisfied customers in a cavalier fashion is not one of the attributes expected in a 4 star rating). My email was as follows: Yesterday my wife and I celebrated our Golden Wedding Anniversary with a party for 10 for Sunday lunch at your hotel's restaurant. In summary, it was hugely disappointing. The food was fine and as expected. The service was atrocious. Not the individuals, they did their best, but the lack of organisation and general management was very evident. Such a let-down. Significant delays on each of the courses (with no sign of an update or apology) meant that the basic 3-course meal took a little over 3 hours and that is well beyond normal expectations I would suggest certainly in a 4 star hotel restaurant. But perhaps it was the lack of management empathy and involvement - let alone an apology - which was so galling. Authorising a £10 discount in an attempt to mollify a customer paying more than £400 was, in my mind, insulting in the extreme. Raising it to 10% (without even making a personal appearance) was even more so. And finally, still attempting to levy a 10% Discretionary Service Charge? ....... surely a joke - but it wasn't! We remember the old Cooden Beach well - we had our Wedding Reception there 50 years ago - and, more recently, had lunch in the now-upgraded restaurant. As a result of that recent visit we booked a 2 night stay in the hotel and Sunday's celebratory lunch (in fact we had to cancel our hotel stay due to diary conflicts but left the lunch reservation in place). Now, as you might guess, we're not that disappointed to have had to cancel the room. Such a shame. I would welcome any comments you might have that might shed some light on what, in my mind, is a puzzling experience. (End)

Family dinner of 10. So had to give it another try. Half of us sat on a bench and the rest opposite on chairs which were a different height. Felt like a school dining room. Starter of 3 small cold scallops with some burnt shavings of chorizo. The plate was cold. (£12 really?). Small bowl of mussels (half the shells were empty). Half a slice of white bread and some fries. Small portions of pork medallions and pate starter. My husband ate my chips as he was still hungry. Small portions of desserts came with small scoops of ice cream. Many items on the menu were not available because they had a wedding party earlier and also the menu was being changed the following day . I would have expected the restaurant to have allowed for this. Limited choice. Mediocre service. Not attentive and uninterested. At these prices I would expect high quality food and excellent service. A cheap restaurant further along the beach road serves higher quality food with excellent service for two thirds the price. Oh and please get rid of those half cut fence posts on the ceiling. Cheap and tacky.

Waiter was utterly inexperienced in taking an order. Couldn’t work digital pad. Didn’t know what a Negroni was or how to spell it even. Charlie, mate try reading the menu of the venue you work out and teach yourself! Because nobody in this place is gonna teach you anything! After 40 mins we got half our drink order. Charlie charged us £59 before we got anything. Never said thank you EVER! You should bring people a bill to pay, not just tell people what they have pay. They get two stars for the food! We complained. The Manager said he’s got too big an area to cover and not enough staff! There were 6 waiters and 10 tables!!! He too is poorly trained. He offered a complimentary drink to apologise. But we’d already paid! So I ordered 1 more drink. He then asked me to pay for it. Because Charlie got the first order wrong and didn’t charge us for all the drinks! Of course we didn’t know that as nobody at any point brought a bill to us! I left! Live in this town and Cooden Beach has gone so downhill since new ownership. It’s got loads of young kids serving who are not trained. They charge top dollar prices for cheap service and it’s awful!

Shocking service. Waited ages for a menu. Made the order and waited and then told we would have to pay before the meal and the drinks. Paid then, waited and waited and only half the drinks arrived. Waiter couldn’t use the iPad and gave up on it. We had to ask 4 times for dirty glasses and plates to be removed. Food and drinks premium price but worst service ever. Avoid!

We booked for a birthday meal 1 week ahead, arranged to bring a cake (£2 per head cutting charge) and specifically requested a window table. Were told max is 6 to a table so booked 2 tables as we were 5 adults and 3 children....

Love this place, one of the few places in the south east that actually has a nice restaurant literally on the beach! Great location, really good food, it’s a little pricey but don’t mind paying a bit more for the location and food quality! Will...

As two of us were celebrating our birthday today, three neighbours decided to visit our local hotel and have coffee and celebratory piece of cake. Lovely table sitting outside virtually on the beach on scorching day, spoilt by dreadful service. We ordered coffee and cake,...

Website says 'call to avoid disappointment' but upon calling was told can't book outside. So we turned up to a short queue, being managed by the rudest individual (apparently the manger) spoke to his staff as rudely as the customers, nonidea on vague wait times,...

The brasserie is clean and light with nice views over the sea. Waiter service for food and drink. Very good choice of menu, The homemade pies are excellent

Really like this place and been many times before, but the service is great in these strange times, cod seems to have got smaller, and haluomi salad is not that great value for money. Having said that would still go there again because it's a...

Decided to visit here last week-end for a change. Was really looking forward to it but came away feeling a bit "meh" if I'm honest. Food was "ok" nothing special. But my wife was a bit annoyed that the waiter got the ingredients wrong when...

We couldn’t fault our meal celebrating a birthday but so disappointed that after taking a birthday cake we were told that we would be charged £2-50 a head to cut it and serve it! Only one child wanted it as the rest of us had...

Fantastic Location right on the beach few steps from the sea I was there for dinner and my choice was a random choice on my way back to London from Brighton on the side cost road I have to say I had a fantastic dinner...

Enjoyed a beautifully served lunch. The choice was varied and fairly priced. The young ladies on duty were absolutely charming and deserve much praise. The seafood was carefully prepared and served with a delicious salad and perfectly cooked chips. Will certainly recommend to friends and...

Have eaten here a few times and it's always been excellent but today it was distinctly average. Wild mushroom arancini had little taste (and few mushrooms) and the roast beef was just OK. Some roast potatoes were under cooked, most of the veg slightly overcooked....

Very good food and excellent service overlooking the beach . We had several good meals here and liked the atmosphere .

We used both dinning options while at the hotel and both are excellent.The Brasserie is directly on to the beach . service from the staff is top notch .

Went for my wife’s birthday lunch, today. Fab venue! We ate in the brasserie and had a window table looking out out very stormy seas. The view is great. Had both a starter and main from the main menu. I had calves liver, my wife...

We had the most delightful time at the Boxing Day lunch. Gorgeous food and good selection for non meat eaters, including lobster. Amazing ambiece on a day when the sea was very lively and the rain didn't stop. Inside the Cooden Beach we were safe...

I have visited this hotel to eat on many occasions which is why I booked for Christmas Day. I cannot believe what they actually served and the price they charged. It was definitely a case of non customer service and all about profit. From the...

Our 23 year old grandson and his girlfriend drove down to see us for a long weekend. My husband Stephen thought a treat before they left would be Sunday lunch at the Brasserie. The food was as usual gorgeous and I am so glad Stephen...

Sympathique restaurant, bonne cuisine, bon accueil, merci André le serveur polyglotte. Les alentours du restaurant sont particulièrement beaux, il y...

Had a great meal, brilliant food made particularly special by Andre who was amazing. A very special evening.

A friend and I went for lunch at the hotel and had a lovely afternoon. Our host/waiter Andre was very attentive and nothing was too much trouble. We both had a lovely meal - food was excellent and well presented. Will definitely be back again!

What an amazing restaurant. Beautiful setting, amazing food, friendly staff. We absolutely loved our meal here, especially the swordfish. We can't wait to return!

Visited for my fathers 92nd birthday. We had the set synday kunch menu whuch was outstanding and received fantastic service from Andre. Thank you.

We enjoyed a lovely evening celebrating our Wedding Anniversary at Brasserie on the Beach, food and service was excellent, especially Andreaus

We live locally and seem to be struggling with places to eat lately, we go out at least once a week. I decided to book here for a family gathering Friday lunch. This is what I expect, excellent service, good food, that’s exactly what We...

Unfortunately service of this place is getting worse and worse. I don’t think staff training is very good.

This new brasserie has all the makings of to be a good restaurant, I've now visited three times as on each visit it was close to being good, but just missed out. The service is really awful as the customers sit in a fantastic setting...

Arrived at lunchtime without booking, but was given a table for two without any problem. We were served by the charming Andre and Gabrielle. Enjoyed a super food salad and calves liver and bacon which was cooked perfectly, accompanied by creamy potatoes. Service was attentive...

Treated Mum and Dad to lunch for Dad's birthday. Fabulous, good quality food with plenty of choice served in relaxing surroundings with sea views. Many thanks to Andre who made the occasion extra special. He was very attentive and very good fun to have around....

The staff were excellent and very friendly expertly led by Craig. The food was well cooked and served. Nothing was too much trouble for the staff.

Had a great stay at Cooden Beach Hotel and had a lovely breakfast at The Brasserie On The Beach. Craig was extremeley helpful as we had friends join us for breakfast, 15in total !! Helped sort out a few problems with orders and made a...

The Brasserie has excellent food (Dover Sole and Deserts) and equally important - excellent service. A special mention of Andre' and Craig. The view of the seafront was a special experience for someone from St. Paul, MN! I highly recommend the Brasserie and the Cooden...

Steaks highly recommended, as well as lamb shanks and sea bass main courses. Breakfast also highly recommended. Eggs Royal were delicious.

Worst customer service and unacceptable behaviour from staff. We arrived with friends, 4 children (2,5yrs old) and we got told off our children dared to go around the restaurant and enjoyed themselves. They didn’t break anything just played. Payed £150 for our dinner and got...

Excellent selection of very inexpensive food. Great beers. Friendly staff. Cannot fault. Will be back next year

The place was busy which is normally a good sign and we had been once before for Sunday lunch which was very good,but not so this time. A choice of only two roasts and the beef two of us opted for was, to our taste,...

Had a really nice lunch here. The food was very nice can’t fault it. The service was great too Andre the executive host was very friendly and made sure we were well looked after. Will definitely return soon. I recommend a visit.

Consistently good food from a quite extensive menu served in a large room overlooking Cooden's beach, makes this a good experience. The location obviously helps sell the place and the food is of a high standrad but service can be a bit patchy on occasion....

Fabulous lunch in a gorgeous setting overlooking the beach and the ocean. Hot stone steak to die for! Andre our waiter couldn't have done more for us with his attentive service and engaging personality. Look forward to going there again.

Fabulous location overlooking the sea. The food was superb, but the service was pretty amatuer for the prices. Our friend ordered lobster which was £35 but had no lemon or any kind of sauce. I had lamb shank which was superb. Our other friend had...

One of the worst meals we have ever had. Over cooked fish, most dishes obviously microwaved, dessert not worth the calories. When we booked we asked for a window table, which was confirmed, when we arrived we were given a table in the middle of...

great selection of dishes to suit all nicely presented and attentive service comfy seats and table - evening so no views - but imagine lunch is lovely here

We stayed in the hotel that’s why we tried this restaurant which was absolutely awful! Foods were appalling and tasteless. The salad crab was really a disaster. The Lamb and also coconut fish curry were disgusting!!! 3 courses for 2 costed £93 (service not included)....

A lunch for my husband and daughter and myself with a lovely sea view table. Fortunately we chose a day when Andre was there. He looked after us beautifully and is kind, knowledgeable and professional. The food was quite delicious and beautifully presented, as always....

Lunch to celebrate wife's birthday, super beachside view. Very friendly welcome and charming service from executive host André (no, not French, Belgian from Antwerp!). Pleasant chat from owner touring the tables to check customers content. We were, more than - very tasty sea bass with...

We’d popped into the cafe-bar on a cycle ride a month ago and had great lattes and very good service. Based on that pleasant experience we decided to pop in again on the afternoon of 14 January but they weren’t serving cake in the cafe...

Best dinner in England. Andre was a gem and an excellent server. Friendly and romantic atmosphere. Food was delicious. There is something for every palate. This meal was the best I ever had visiting and I have been here more than 10 times.

Excellent meal. Service by Andre was superb. Ambiance and decor lovely. Professional and attentive staff

We booked for lunch today and got a table so we felt lucky. It gets really busy and deservedly so. I have written many reviews of the Cooden Beach both Brasserie Tavern and hotel since we decided to move three years ago. It is very...

Fabulous location;sea views looking out to Beachy Head. Delicious lunch; attentive, friendly staff & great service at this lovely hotel.

We had booked a table for 8 of us to have a pre-Christmas meal. We were seated on a circular table that did not feel cramped. Some of us opted for the Sunday lunch menu and others went for the a la carte menu. The...

Second time I have eaten here with family. Went for an early evening meal and it was so cosy and welcoming in the dining room with candles lit on all the tables. Had the Cajun chicken skewer which was sooooo tasty and had lots of...

We have enjoyed meals here several times in the past. Its a nice room with good views of the sea but the atmosphere was spoiled by the boom boom of so called music from distorted speakers (a piano playing would have been more in keeping!)....

Brasserie on the Beach is the Restaurant of the Cooden Beach Hotel. This restaurant is a dining experience not to be missed. It looks out onto the Beach and English Channel at Bexhill on sea. The food is excellent as well as good and attentive...

A good varied menu served in lovely surroundings overlooking the beach. We enjoyed excellent service throughout our stay from all of the restaurant staff. A special thankyou to André for his attentiveness,

Great location and good staff. Both the menu and the wine list are good. All the food was good but could have been served warmer. My sea bass was very good but the skin wasn’t crisp it should have been. Portions are good. I’d happily...

Warm and cosy inside looking at stormy skies outside. Andre our waiter wa particularly attentive and helpful without being intrusive. Full menu available as well as two roast meat choices. Looked like a good choice for families and groups with varied tastes, including options for...

Had a very good meal here last xmas and have a booking again for November this year. Good variety on the menu and reasonably priced for quality and quantity received. Staff very friendly along with good service. Highly recommend

I ordered scallops for a starter and when they arrives they were hiding under a lettuce leaf all 3 of them. For the main course I tried to order a fillet steak, well done, with a pepper sauce, only to be told, no ! You...

Great food and wine served by well trained, friendly and efficient staff. Tables well placed and the colour scheme pleasant.

Decided on a whim to go here for a drink and an evening meal. We have been several times before. Nice pleasant surroundings and usually quite good food. Started off with a drink in the Bar and when I went to pay with my Amex...

We visited the Cooden Beach Hotel on Saturday afternoon to celebrate my mother-on-law's 80th birthday. There were 6 adults and one child, with 2 of the adults being vegan and the child vegetarian. We had booked 11 days earlier and had been assured that the...

We visited the Brasserie now and again when we are staying in the area,on this occasion I had the scotch egg for a starter I can only say that it was not very good expecting it to be warm it came in a refrigerated state....

4 of us were here a year ago to celebrate a birthday, this time it was 6 of us which included the birthday plus a wedding anniversary. The staff were very friendly, attentive but not intrusive and made sure that everything was to our liking....

We arrived without booking. The brasserie was very quiet, at most a quarter of the tables in use. The sea views from the beach are wonderful. The food is good, a little expensive for what it is but very eatable. I had the fish and...

Great position, great setting, great decor, great staff. Decent choice of dishes and food well presented. Very "clean" cuisine. Although we enjoyed our meals the dishes we chose could have been more flavoursome. My wife chose Hake with mash and a side dish of spinach....

Having been to the Brassiere restaurant on two previous occasions this year, we hoped we had found a pleasant place for food just a five minute drive from our home. My husband booked online around 2pm for an evening meal 7pm. We were shown to...

You need to book!, it gets busy all times of the day!. good menu, right on the beach, good service. Will be visiting again.

The restaurant had been recommended to us so we went there for our wedding anniversary and was highly disappointed. We ordered our drinks when we arrived, 5 minutes later ordered our starters - our starters arrived after 10 minutes at which point we were still...

Went for afternoon tea , traditional sandwiches , scones and cakes . Sat inside but next to open door to beach so best of both worlds . Plenty of food and tea refilled as required . £17 per head but in view of quality and...

So booked a table in the Brasserie to celebrate my wife’s Birthday. Had a drink in the very crowded Bar area first and paid by Amex Card. Was shown to our table for dinner, nice table, nice surroundings. The service was professional and friendly. The...

A really stunning place at the beach, a little bit expensive... Be there and enjoy the view when the sun goes down...

Celebrated my dad's birthday here today and the food was absolutely amazing. My dad and myself had the hot stone fillet which we couldn't fault, huge piece of beef and so filling. The rest of the party had the sea bass and the cajun chicken...

I live very local to this hotel and knew that they had built a brasserie here but to be perfectly honest, having eaten at the hotel on many occasions in the past, wasn't keen to try it as the food has always been so dreadful....

Amazing hotel! Lovely bar! Great Gin! And all on the beach!!!!’ What’s not too love!! We have visited this beach and the hotel for many years... it has recently been refurbished and whilst I’ve always liked it I now LOVE it! Can’t wait for next...

We took had lunch here today with some friends. It was quiet when we arrived but still busy enough to feel occupied. The menu choices are extensive and making a decision was hard. I had the crab salad to start which was a bit short...

We had a wonderful lunch at the brasserie at Cooden Beach hotel. Eva and Andre found us the perfect table with a sea view and Andre was such a friendly waiter. The food was delicious. We even met the owner who came round to talk...

We first stayed and ate here in April and liked it so much we returned to spend a couple of days here for our 20th anniversary . As before the only niggle is the slow service at the bar but everything else is lovely ....

It was a very hot day, we had walk here to sea the beach, this is right on the beach. We got a couple of drinks and sat outside, very lovely location. Menu was limited (my wife is Gluten intolerant) and it was a Sunday,...

Very disappointed with my birthday meal. The previous tables were not cleared and seagulls were swooping down. The mussels at £15 were the the smallest mussels I have ever seen in the smallest pot I have seen for that price. The bread was also stale...

We took my parents for an 55 year anniversary meal and were not disappointed. Since last visiting the Cooden Beach hotel the restaurant has had a complete refurb and is now a lovely spacious room with views of the beach. Food was fantastic and waiters...

Four of us had lunch at the Brasserie on the Beach on Sunday and what a delightful restaurant it is. We had asked for a table near the window and inspite of being extremely busy our wish was granted. Lovely views onto the beach and...

A lovely seaside location not matched by average food and service. Just think they take on too much in chasing the £££££. The restaurant suffers when they take on weddings and staff continually use it as an excuse. You end up having to chase everything...

Been eating here breakfast and evening meals 4 days a week for 3 months. Good choice of quality food served nice and hot. Excellent friendly waiting staff

The bar at this restaurant has some glitches. Champagne is served in small measures, but in large flutes. The Redhead demanded a double! Despite knowing they had run out of Pastis, the next delivery contained none, and it was not possible to put drinks on...

We escaped for lunch midweek and it was such a sunny day we thought wed try the Brasserie. We asked to by a window on a table just out of the direct sun, but we were told no by the chap as this table was...

My Mum, Brother and myself visited the Brasserie at The Cooden Beach Hotel for lunch today. We were given a wonderful warm welcome by Andre the Executive Host, he is so charming and nothing is too much trouble. They have an extensive range of dishes...

Came here for a family meal and we weren't disappointed. The menu is extensive and has so many options not just for vegetarians, but meat eaters as well with a whole seafood menu so they really cater to all tastes. Service was quick and efficient...

Can’t fault for quality of food or service. We had Jodie and Andre looking after us. They were friendly helpful and attentive.

We arrived and were quickly made to feel very welcome. The dining area is comfortable and inviting with Andre and his team offering a great level of service, friendly, attentive and always willing to help. The food was very good and arrived quickly. A lovely...

Food was good and service Excellant but felt ripped off having to pay £4 per portion for veg.If you had the Sole you even had to pay for potatoes so potatoes and two veg cost you an extra £16 . Also they were over cooked...

We had reservations about the revamped restaurant as it was terrible in the past But I have to say it’s a real change the bar area is lovely great choice of gins and knowledgeable bar man The food was excellent only small criticism is they...

It was Sunday afternoon and two of my girlfriends were celebrating their birthday. We have spent hour and half in spa and then moved to Brasserie for dinner. The pile of dirty glasses on top of the bar at 4pm was not very invited specially...

i rarely write reviews but had such a strange experience at this place I felt compelled. Took my 80 year old mother there for afternoon tea, and she wanted to sit where she could see the sea . We ordered and picked a table by...

First time here for lunch since the refurb. Looks very nice and liked the Gin Bar too. Food was good and service was too. It was virtually empty in there at lunchtime. We had 2 gin and tonics 2 main courses and a coffee and...

Was expecting a lot more than what we got. However, staff were very attentive. Food mediocre, very pricey.