The Beach Arms Stonehouse in Basingstoke and Deane - Phone Number, Reservations, Reviews

Rhys the man who welcomed us in was great, very friendly and hardworking. The food was mediocre the tables and chairs where grubby but what really concerned me was the boy cleaning the tables who saw ice cream dropped on the floor so used the cloth to wipe it up but then continued to use this same dirty dry cloth to wipe the ice cream trays and tables for people to eat. Cleanliness needs improvement.

Breakfast was amazing on Friday , Martin the chef was very accommodating

We came for the first time on a Sunday and I must say it was excellent, the food was fresh and the staff were very friendly. The lady that served us when we came in Michelle was very friendly and helpful as I’m visually impaired. We are looking forward to our next visit.

Only popped in for a cheeky pint or two. Reece and Ashley were very accommodating and very good beer

Food was nice mostly I was under the impression that the gammon eggs and chips were going to be a gammon steak so was reasonably disappointed when it came out I also don't like egg so asked if I could take the egg of and replace with a few more chips which I got told no from the chef then when it came out they not only said gammon with extra chips but they also didn't serve me peas with it, the gammon was off cuts from the carvery and when I asked the staff about the peas I got weird looks from them , following this we all felt the staff let it all down as they didn't really feel aprotable and we booked a table then got told to sit wherever which is fine but then we had no one come to us and tell us if we needed to go up and order bar or if they would come take our order baring in mind there may have been only 2 or 3 other tables that were being used by guests the others I were with food was nice and looked really good I was very disappointed in my gammon but maybe they need to be more clear on the menu , another thing that we didn't understand and we have been many times and have always been able to have a tab but were told they don't do tabs any more to which was very disappointing as we had a 25% off voucher to use and wernt able to use it we felt pressured to pay then and there , I wish I got something different as it would have made it a bit nicer but can't change it now might be back in the future hope the staff will be more aprotable next time

Food was very poor, not hot at all. Looked like tinned carrots not fresh. Cauliflower cheese was bland and not cheesey and roast potatoes were Pale and not crisoty at all. It and toilets were dreadful. No soap 1 hand dryer and smelt

The bar staff (Jo) very helpful , polite, service for food not so good as part off an order missed by the chef and starters came out with main meal , roast potatoes unable to eat overall disappointed this time are normal really good experience

The staff are very helpful, lovely and always professional. Food is great, very hot and fresh and wait times minimal. Thank you

We often go to the Beach Arms for the carvery it's value for money we love it

Jo has been absolutely amazing, very friendly and the customer service has been spot on on our table of 5!

Did the job, Beef on the carvery not great and no gammon.

The service I found was great , the chap at the carvery ( brown haired chap) was lovely and very informative. Our waitress was polite and friendly can’t fault the service . Sadly it’s let down by the food, the potatoes tasted like they have been sat out for Fair while ( to be fair the is to be expected in carvery setting ) but these were truly awful the veg was hard and dry but gravy was fresh. I had a vegetarian meal and I found the potatoes and veg dry and hard also the Yorkshire was very well done but the meat substitute was ok. My partner had the meat and found it horrendous, so horrendous in-fact he threw up in your car park. We didn’t bring it to your attention at the time as to be frank we just wanted to leave because he felt awful. I don’t think we will be back unless the food gets and improvement which is a shame as you’ve a great team there ! Please bring the food up to standard as we live nearby and would love to enjoy a meal there :(

Food was lovely but you seem to get less every time you go excellent staff and service excellent

Basic food not amazing but fine had carvery had better had worse

The carvery food was appalling. I have now visited and ate the carvery 4 times in a row and the food was inedible. The beef is so chewy it is impossible to swallow. What looks OK on the plate, isn't. Your teeth are unable to penetrate the sinue? Elastin? . I requested a change of meat, had turkey, texture was fine but absolutely no flavour. The vegetables were hard and dried out or boiled within an inch of thir life. Cauliflower cheese: no taste of cheese, multi coloured peas: sage green, light brown, or dried out. Mash thick and hard, roasts tasteless. Everything was either watery and tasteless or hard, dried out. Total and utter discrace

I liked the food paid for 2 breakfast at 5.99 each paid for 2 refills of coffee and tea at 2.49 each I make this £16.96 but I was charged 18.98 I didn’t realise until I left the building, safe to say I’m not very happy at all for being over charged we had no added extras either

Really excellent place! Excellent quality carvery experience, great quality food and menu options. Friendly staff. What could be better. Will definitely return

Cheap full breakfast value for money

This place has its good days and bad days. Clearly, today was bad. It's slowly going downhill Came today with family paid just under £50, The food itself was shocking today it was old, bearly hot, roast potatoes were stale, green beans were dry, stuffing was like a brick, mash was bland, peas were hard then as soon as we sat down they started bringing out new fresh food rather annoyed at this. Had a server asked if everything was okay, and we stated our problems, but nothing was done about it. We won't be coming back to this place any time soon!!!!!

Good food, reasonably priced, friendly staff. We are regular visitors and a good time overall is regularly experienced. .

Nice little pub! Felt like a hidden gem. Nice food and great prices!

The service was appalling, there was a specific young waiter who seems as though he could not care less about me or my tables issues, he was big, brunette, had a repulsive sweat patch on back, cast on his right hand and fluff above his lip that I believe was supposed to be a moustache.The normal food off the menu was okay, although my friend and I only had the burgers as a main and they were rather lovely and I would suggest, however I wouldn’t suggest you even go here in the first place, but my other friends had the Sunday Carvery and had nothing good to say about it other than the food was horrific. The service needs some major improvement as does the carvery but I suppose everything else was reasonably enjoyable.

Adrian is always polite, helpful and friendly

Charles on the bar was so helpful and I couldn't of asked for more thank you so much for an amazing experience will be back soon

First time attending these facilities. friendly staff. used carvery for Sunday dinner. all food freshly cooked and presented well. Good selection of meats and vegetables to choose from, with small, medium or large portion options available.

Loved it here, the staff were friendly and helpful, the food was good and the rooms were spotless. Very happy with our weekend stay x

We traveled around southern England for 6 days and stayed in 6 hotels. This hotel was by far the best of them. Unbeaten in terms of value for money. There was no reason to go into town in the evening to look for a nice pub. The rooms were of a very high standard (by English standards): relatively large and the bathroom even had a single-lever mixer and real tiles!! The staff was very friendly and cheerful. Service was good. The food in the atmospheric pub was delicious and sumptuous. The prices for rooms and food were very reasonable. Lots of free parking spaces are available. There is only a deduction for the cleanliness of the dishes and cutlery. The sticky tables are also probably intended to discourage guests from going home too early...but this issue has followed us all over the south of England. Nobody reacts offended when you bring it up and it is immediately wiped away. Conclusion: highly recommended!!

One of the few places in the city where you can really enjoy delicious food and atmosphere. Always friendly staff will cheer you up and you will definitely want to come back to this cozy place.

Came for first time ,carvery was looking really good but we did fancy some pizzas as we saw some come out to the table next to us and, we went and ask , Adrian was helpful and he make out amazing pizzas , we will come back

Amazing pizzas made by the Spanish chef

Good service of Adrian , really good skills on the carvery

Spent a night in the hotel and food was great , good place to stay and eat , staff very polite, specially Adrian He was so nice with us

We had our grandad 80st birthday today , booked a table , bar staff really helpful , but Adrian at the carvery deck was a Star , he made our day 🎉, we will come back again

I popped in first thing just for a coffee and was served by the lovely Nathan. Despite not ordering any food I was treated with the same fabulous service as everyone else. Would definitely come back.

Staff friendly , food 10/10 , came back from the beach for a good pizza , Adrian was fabulous saying the best pizza was buffalo blue pizza , he was friendly and really smiley

We recently found this Stonehouse after visiting one in the past, we have been on a few occasions and today was our best visit. Irena delivered great friendly service and was working really hard to keep everyone happy we were very impressed, I would also recommend the carvery calzone to anyone who hasn't tried it, I haven't had one disappoint yet!

Stayed in the hotel only for 2 nights , hotel was clean and staff very helpful , specially Adrian , he was very helpful with the selection of puddings

Adrian was very nice and helpful with the selection of meats on the deck , very nice food

Food was lovely , Adrian was helpful and very professional

Spent one night and had dinner and breakfast. The hotel and rooms are a little tired but for the price you pay it’s great value. The staff and service weee excellent. We would be happy to return.

Went tonight for early dinner , it was a really good deal with pizzas £5 , it was amazing , we asked to the Chef call Adrian , he was really nice and helpful when my family wanted to choose for a pudding

Went to have a roast dinner today , the carvery was fabulous and Adrian was very helpful as it was our first time , definitely we will come back next week

Decent place to stay, but unfortunately the food is horrendous. Burgers came out stone cold, and I doubt they would’ve tasted any better even if they were warm.

Nathan provided excellent service the food was hot and it was delicious and the wait for the food was short which was great. .

I stayed in this hotel for 3 days while in the area, the staff were extremely friendly and helpful especially Adrian in the kitchen.

Came with my son on Father's Day,stopped on off chance..pleasantly surprised, the staff were very attentive, the food was very tasty..keep up the good work..

I was made to feel very welcome from the start to the end of my visit bu all the staff there.and the food was top notch

Limited choice and not particularly appetising to look at. The taste however, is a different matter and all meals are competitivly priced.

Friendly atmosphere and fab food

Staff and food are great Really enjoyed our visit

Oh, the Beech Arms. What a delightful experience it was! They've really perfected the art of portion control over the past decade; the plates are now so small, they must be inspired by dollhouse dining. The roast? A masterpiece of culinary indifference—dry, cold, and utterly devoid of flavor. The beef is an exercise in dental fortitude, packed with so much gristle that my jaw is still sore. Honestly, the leather on my shoe would be a more tender option. The food is soulless, but fear not! The puddings are actually decent. It’s like finding a diamond in a very, very large pile of coal. Ten years ago, the Beech Arms was a bustling hub of good food and good times. Now, it’s a ghost town clinging to its past glory. Management must be in some sort of denial bubble, blissfully unaware that their once-great establishment has fallen from grace. But hey, credit where it's due: it’s the only restaurant in town without rats. A true selling point!. Whatever the manager says in her reply don't believe a word of it 👍😁

Has been my go to place for a breakfast in the local area, but the landlord seems to be a bit confused over the finishing time for breakfast being served, whist it is advertised as being 11:30am, over the last 6 weeks, I have arrived at 11am to order a breakfast at least 3 times, only to be told, "we have just finished doing breakfast". But the landlord informs me that breakfast is ALWAYS served until 11:30am!!. So I am a bit confused what the finishing time for buying breakfast is !. Other than the confusion over breakfast serving times, the staff are super friendly and for the price the food is always very nice, and they do some good deals on different week nights of the week, Monday burger night is very good value.

Great food and atmosphere. Tracey was very friendly and helpful.

Came here for my dad’s birthday, all staff were lovely and polite. Nathan in particular was great so helpful. Will be coming back again

Friendly service. Good value for money all you can eat breakfast

The staff were lovely and the food was excellent

Great food, great choice of meats and lovely selection of vegetables with perfect roast potatoes, service is great with good prices as well

Whoever cooked dem potatoes needs a raise. Best food I’ve had in a while and great service

Everyone was very cheerful and helpful.

Came today for my birthday lunch on our way home to Kent. Nathan was just so lovely very helpful Never met such a friendly member of staff and I have been to a few stone houses Thankyou Nathan your a star x

We stayed overnight and had breakfast. Very acceptable thank you.

Another lovely carvery at the beach arms in Oakley. The bar staff were friendly and humourous, and the waitress Irene was lovely and very attentive. Looking forward to coming again

Had a great meal here, Rhys in particular was very helpful and friendly

Great breakfast and service. Jodie was a fantastic waitress. definitely pop round again

Hi went to Beach Arms today for breakfast the staff were very helpful and the food was out of this world will definately be returning thankyou to everyone xx

Had a lovely experience! A girl called Jodie was particularly really helpful, helping us get to our table with ease, made ordering really quick and simple!

The Beech Arms Carvery was an absolute disaster. From the moment I walked in, I knew I was in for a rough experience, but I had no idea just how terrible it would be. First off, the food was beyond disappointing. I was served a plate of cold, tasteless mush that they tried to pass off as a carvery. The roast beef was practically frozen in the middle, and the vegetables tasted like they had been sitting out for days. The mashed potatoes were lumpy and cold, lacking any flavor whatsoever. To make matters worse, the service was abysmal. The staff seemed completely indifferent to my complaints and did nothing to rectify the situation. I felt completely ignored and disrespected. Overall, my experience at The Beech Arms Carvery was horrendous. I wouldn't wish it on my worst enemy. Avoid this place at all costs if you value your time, money, and taste buds.

I liked my experience at the beach arms the food was delicious it was my birthday I enjoyed celebrating my birthday at the beach arms the service was lovely the staff were really helpful

The food was OK, but gammon rather salty. We had to wait 10 minutes for some dishes and meat to be refreshed.

Good food, good service from sirens

Lovely quick lunch/dinner irena

Bar staff great . Polite . But carving staff are a nightmare to find

Recently went with friends for the pizza and cocktails deal . The pizzas were very good as were the cocktails . The staff were friendly and it was very good value too

This is a nice hide out for a good budget. I wish I had the time to try the food but the shower was the greatest of all

Pauline and the team were amazing. We will be back soon

Pauline was so kind and helpful

Irena is our favourite worker here and looks after us so well :) Irena demonstrates amazing customer care and is fab with my little kids. Lots of food and drink choices for both adults and kids. We come here once a month at least. Thank you!

The food was very lovely, especially the carvery. Pauline in particular was very helpful and friendly

Nice little pub. Food was brought out quickly and to a decent standard. Irena and her fellow waiting staff were all very friendly and accomodating! Cheers 👍🏻

Really poor and slow service. Waited ages for our food and desserts. One of our party got the carvery and the only meat left was dried out old scraps but they didn't refresh it. There was also no gravy at all and we had to wait 15 minutes for more to come out by which time the food was all cold. Staff didn't seem to care about their jobs or the customers.

First time since before Covid, but I didn't realise they still did a carvery till my colleague mentioned it. So in we went. Thank you, Nathan, for your quick service and to promptly replace my flat Pepsi Max.

Stopped on a quick trip to Summerset for the Carvery and glad we did. Food, drink and Pauline were all great!

We came for a birthday meal and had a lovely time. We were served by Nathan and service was quick, the food was delicious and we’ll be coming back.

Really lovely and helpful team.

Excellent service from Georgina and Irena this morning!! Brilliant breakfast. This place steam their eggs rather than fry them. Like a poached egg but without a hint of vinegar or the wateriness! They cook them fresh in batches.. just need to ask for fresh ones if needed! The bacon is great, sausages are quality and selection is superb for the price!!

Excellent service by Nathan today! Made us laugh and was very attentive and made sure we felt welcome even with a busy service!

Arena was a lovely server! However it is quite distracting when the chefs are constantly shouting “service” every 5 minutes

Very good carvery. Some reviews haven't been so good but to be honest the food was really good. We were served generous portions of meat and there was a good selection of vegetables. Gravy was tasty. Plenty of sauces available. Staff were very friendly and the service was great with a check up that everything was ok with our food. Tables well cleaned. We would highly recommend.

looked after by Irena for this visit who is such a good, friendly server. Food was great and arrived quickly. Carvery option was a great option and very filling. Had the cookie sandwich to desert - would definitely recommend and try again ! 😃

Chef Charles was amazing as always as credit to stone house

I recently had the pleasure of dining at The Beach Arms, and it was an exceptional experience from start to finish. Upon arrival, we were greeted warmly by Pauline, who was incredibly helpful throughout our visit. The food was simply delicious. We opted for the carvery, and it did not disappoint. The quality of the food was outstanding, and the price was very reasonable considering the portion sizes and taste. Overall, I highly recommend The Beach Arms to anyone looking for a great dining experience. With excellent parking, lovely food, and friendly service from Pauline, it's a place I'll definitely be returning to and recommending to family and friends.

Very good food, typical carvery but done well (better than toby imo). The service here is really good, nice team behind the bar and chef Charles is fantastic!!

Good carvery, service with smile from Irena, I had dirty philly burger- proper job, thank you for Chef

Had magical experience at this place. Warm welcome and most pleasant service by Irena. She went went out and above to make sure our fussy eaters are happy and entertained. Gave us great suggestions of delicious food and deserts. Very happy spirits -hard to find in these gray rainy days !

Went for a family meal. We had pizzas made by Adrian which were lovely. Our waitress Georgia was very friendly and attentive.

I would first like to say the lady on the till was very helpful , happy , very polite and couldn't do enough for you . The chef just need to be more happier. Very good food and definitely value for money believe me and don't need to go anywhere else but the beach arms ... YOU WONT BE DISAPPOINTED .

Fantastic food as always. Burgers are so good and well looked after by Jack. See you all soon 👍🏻👌🏼

Maybe make sure your food is hot and your staff is more friendly

Came for Sunday roast. Good for big appetites. A couple veggie options available. Food was decent. Cheap and cheerful.

We ordered a carvery but no choice, no stuffing, burnt, cold potatoes so changed to the cheese burger but the chips were hard and cold. We waited almost an hour for the food and my grandson had to wait for his second hand, cold, tasteless chips. Will definitely not be going there again.