Based on 2.015 opinions finded in 1 websites
Based on 2.015 opinions finded in 1 websites
Nº 172 in 440 in Basingstoke and Deane
Opinions
The best carvery I have had in ages . Was able to accommodate 9 of us with in 20 mins amazing xx
jo jones . 2024-11-23
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Booked a carvery lunch for a coach party of 44 retirement club members following the morning spent at The Bombay Saphire gin experiance. Did not know what to expect, however everything was well organised and the overall view was that the Beach Arms did a great job as many commented that it was the best carvery they had had in a long time. Meat was tender and veg was cooked well and not mushy or stewed. Desserts were well presented and tasty. Thank you Pauline and your team for making it happen.
Dave Webb . 2024-11-22
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Food was ok . Didn't get our pigs in blankets until we had to ask again . Then got them and was too late . Only one portion instead of 2 and burnt. Not sure why you aren't allowed a tab so you can use your discount on your whole meal . And the the carvery is more expensive than the menu says
James Marshall . 2024-11-17
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Great Sunday Carvary this afternoon. All the servers were lovely, Chloe was very helpful! Will definitly come back
Charmaine Jeremy . 2024-11-17
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Nice pub, fantastic Sunday roasts.
Shaun Shepherd . 2024-11-05
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Went for breakfast with friends. Great spread, help yourself and unlimited coffee. All cooked well and tasted good
Kirsty Perry . 2024-11-03
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Was quite poor on this visit.. Prices have gone up while quality has definitely gone down 😞
Sonny Ahmed . 2024-10-30
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Both my mum and husband had a lovely carvery with lots of choice of veg. I have a dairy allergy and the staff went the extra mile to make sure my food was safe and tasty. Definitely recommend a visit here
Claire Liness . 2024-10-24
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Avoid, The place was dirty tables and walls and chairs are filthy, I wouldn't recommend this to anyone the food selection was terrible, only about 8 items to choose from which taste like they were cooked in oil stale oil, the coffee wasnt hot, there was no milk and no staff around to fill it up, other customers where complaining among each other, the bar staff told us to go choose a table but didn't explain we needed to pay at the bar and receive a ticket to get food, hopefully the food and safety agency come in and close this place down, the food rating must be zero
Joshua Burniston . 2024-10-22
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just had an amazing breakfast at the the beach arms. the tea coffee and toast, sausage and eggs were all cooked how we like them for the price i cant fault them the selection was really good and all fresh, we will be back again next time we are in the area could even try a lunch which looked amazing on the menu , staff were all lovely plenty of parking 10/10
Loki Whittle . 2024-10-20
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Really nice place! Great food doesn't matter what you have its lovely!. helpful service. It's a well run place and its a very well priced eating and drinking venue that your money goes a long way in.Plus the chocolate fudge cake is in my opinion the most beautiful thing you will ever eat! Staff are nice and friendly! Highly recommended!
Ray Farquhar . 2024-10-15
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Made us very welcome, service at the Bar quick and friendly. Food excellent, good value for money. Would highly recommended
Lynn Reedman . 2024-10-13
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I recently visited The Beech Arms and had a great experience. The food was delicious, especially the carvery, and the service was friendly and attentive. The atmosphere was welcoming and we enjoyed our time there. I would definitely recommend it.
Mar Gre . 2024-10-11
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Stayed here while working in the area. Decent size room, clean and tidy but needing a little redecorating. Breakfast was good. Staff were friendly and polite.
Kenny Wheeler . 2024-09-27
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Service and food gone downhill not as good as used to be sadly
Sharon Wythe . 2024-09-27
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We ordered the traditional carvery and we ordered extra pigs and blanket which never came. It’s a family kids pub, but they were kids there on their iPads and the noises were quite loud and parents didn’t care. The tables were sticky. We won’t be returning again.
Rebecca Mccarthy . 2024-09-25
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Served today by Michelle who was so lovely, great service and friendly helpful staff, will definitely be retuning.
Rachel Hennessy . 2024-09-20
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Pablo and Michelle both friendly and very helpful, it's so nice to feel welcome every time we come here.
Carl Naylor . 2024-09-20
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Pavel our waiter was very helpful, attentive and helpful
Tony Jenner . 2024-09-20
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Was served by Michelle best customer service lovey lady really made my day very friendly food was amazing good price
megan tridgell . 2024-09-20
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Rhys the man who welcomed us in was great, very friendly and hardworking. The food was mediocre the tables and chairs where grubby but what really concerned me was the boy cleaning the tables who saw ice cream dropped on the floor so used the cloth to wipe it up but then continued to use this same dirty dry cloth to wipe the ice cream trays and tables for people to eat. Cleanliness needs improvement.
Danielle Gray . 2024-09-10
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We came for the first time on a Sunday and I must say it was excellent, the food was fresh and the staff were very friendly. The lady that served us when we came in Michelle was very friendly and helpful as I’m visually impaired. We are looking forward to our next visit.
neale ormston . 2024-09-09
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Breakfast was amazing on Friday , Martin the chef was very accommodating
Dylan Cainrs (Flux799) . 2024-09-09
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Only popped in for a cheeky pint or two. Reece and Ashley were very accommodating and very good beer
Patrick.kevin Walsh . 2024-09-04
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Food was nice mostly I was under the impression that the gammon eggs and chips were going to be a gammon steak so was reasonably disappointed when it came out I also don't like egg so asked if I could take the egg of and replace with a few more chips which I got told no from the chef then when it came out they not only said gammon with extra chips but they also didn't serve me peas with it, the gammon was off cuts from the carvery and when I asked the staff about the peas I got weird looks from them , following this we all felt the staff let it all down as they didn't really feel aprotable and we booked a table then got told to sit wherever which is fine but then we had no one come to us and tell us if we needed to go up and order bar or if they would come take our order baring in mind there may have been only 2 or 3 other tables that were being used by guests the others I were with food was nice and looked really good I was very disappointed in my gammon but maybe they need to be more clear on the menu , another thing that we didn't understand and we have been many times and have always been able to have a tab but were told they don't do tabs any more to which was very disappointing as we had a 25% off voucher to use and wernt able to use it we felt pressured to pay then and there , I wish I got something different as it would have made it a bit nicer but can't change it now might be back in the future hope the staff will be more aprotable next time
Jasmine . 2024-09-01
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Food was very poor, not hot at all. Looked like tinned carrots not fresh. Cauliflower cheese was bland and not cheesey and roast potatoes were Pale and not crisoty at all. It and toilets were dreadful. No soap 1 hand dryer and smelt
Kay Baker . 2024-08-31
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The bar staff (Jo) very helpful , polite, service for food not so good as part off an order missed by the chef and starters came out with main meal , roast potatoes unable to eat overall disappointed this time are normal really good experience
Emma Watson . 2024-08-30
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The staff are very helpful, lovely and always professional. Food is great, very hot and fresh and wait times minimal. Thank you
faye hodge . 2024-08-30
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We often go to the Beach Arms for the carvery it's value for money we love it
Tina Bushnell . 2024-08-26
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Jo has been absolutely amazing, very friendly and the customer service has been spot on on our table of 5!
Ella Budzianowska . 2024-08-25
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The service I found was great , the chap at the carvery ( brown haired chap) was lovely and very informative. Our waitress was polite and friendly can’t fault the service . Sadly it’s let down by the food, the potatoes tasted like they have been sat out for Fair while ( to be fair the is to be expected in carvery setting ) but these were truly awful the veg was hard and dry but gravy was fresh. I had a vegetarian meal and I found the potatoes and veg dry and hard also the Yorkshire was very well done but the meat substitute was ok. My partner had the meat and found it horrendous, so horrendous in-fact he threw up in your car park. We didn’t bring it to your attention at the time as to be frank we just wanted to leave because he felt awful. I don’t think we will be back unless the food gets and improvement which is a shame as you’ve a great team there ! Please bring the food up to standard as we live nearby and would love to enjoy a meal there :(
Daisy May . 2024-08-12
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Did the job, Beef on the carvery not great and no gammon.
Bryan Davis . 2024-08-12
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Food was lovely but you seem to get less every time you go excellent staff and service excellent
Tina Paisnel . 2024-08-09
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Basic food not amazing but fine had carvery had better had worse
Vicki Lowery . 2024-08-09
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The carvery food was appalling. I have now visited and ate the carvery 4 times in a row and the food was inedible. The beef is so chewy it is impossible to swallow. What looks OK on the plate, isn't. Your teeth are unable to penetrate the sinue? Elastin? . I requested a change of meat, had turkey, texture was fine but absolutely no flavour. The vegetables were hard and dried out or boiled within an inch of thir life. Cauliflower cheese: no taste of cheese, multi coloured peas: sage green, light brown, or dried out. Mash thick and hard, roasts tasteless. Everything was either watery and tasteless or hard, dried out. Total and utter discrace
Aisha Elshaikh . 2024-08-01
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I liked the food paid for 2 breakfast at 5.99 each paid for 2 refills of coffee and tea at 2.49 each I make this £16.96 but I was charged 18.98 I didn’t realise until I left the building, safe to say I’m not very happy at all for being over charged we had no added extras either
Kerry Willis . 2024-07-29
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Really excellent place! Excellent quality carvery experience, great quality food and menu options. Friendly staff. What could be better. Will definitely return
Adam C . 2024-07-26
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Cheap full breakfast value for money
M3 Gas Ltd . 2024-07-22
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This place has its good days and bad days. Clearly, today was bad. It's slowly going downhill Came today with family paid just under £50, The food itself was shocking today it was old, bearly hot, roast potatoes were stale, green beans were dry, stuffing was like a brick, mash was bland, peas were hard then as soon as we sat down they started bringing out new fresh food rather annoyed at this. Had a server asked if everything was okay, and we stated our problems, but nothing was done about it. We won't be coming back to this place any time soon!!!!!
Luke Curson . 2024-07-17
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Good food, reasonably priced, friendly staff. We are regular visitors and a good time overall is regularly experienced. .
Shaun R . 2024-07-10
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Nice little pub! Felt like a hidden gem. Nice food and great prices!
Kim Ralph . 2024-07-10
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The service was appalling, there was a specific young waiter who seems as though he could not care less about me or my tables issues, he was big, brunette, had a repulsive sweat patch on back, cast on his right hand and fluff above his lip that I believe was supposed to be a moustache.The normal food off the menu was okay, although my friend and I only had the burgers as a main and they were rather lovely and I would suggest, however I wouldn’t suggest you even go here in the first place, but my other friends had the Sunday Carvery and had nothing good to say about it other than the food was horrific. The service needs some major improvement as does the carvery but I suppose everything else was reasonably enjoyable.
Rose . 2024-07-07
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Charles on the bar was so helpful and I couldn't of asked for more thank you so much for an amazing experience will be back soon
Charles Pierce . 2024-07-05
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Adrian is always polite, helpful and friendly
Paul Keane . 2024-07-05
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First time attending these facilities. friendly staff. used carvery for Sunday dinner. all food freshly cooked and presented well. Good selection of meats and vegetables to choose from, with small, medium or large portion options available.
Joyce Broome . 2024-07-03
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Loved it here, the staff were friendly and helpful, the food was good and the rooms were spotless. Very happy with our weekend stay x
John Glover . 2024-07-02
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We traveled around southern England for 6 days and stayed in 6 hotels. This hotel was by far the best of them. Unbeaten in terms of value for money. There was no reason to go into town in the evening to look for a nice pub. The rooms were of a very high standard (by English standards): relatively large and the bathroom even had a single-lever mixer and real tiles!! The staff was very friendly and cheerful. Service was good. The food in the atmospheric pub was delicious and sumptuous. The prices for rooms and food were very reasonable. Lots of free parking spaces are available. There is only a deduction for the cleanliness of the dishes and cutlery. The sticky tables are also probably intended to discourage guests from going home too early...but this issue has followed us all over the south of England. Nobody reacts offended when you bring it up and it is immediately wiped away. Conclusion: highly recommended!!
Michael Dagones . 2024-07-01
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One of the few places in the city where you can really enjoy delicious food and atmosphere. Always friendly staff will cheer you up and you will definitely want to come back to this cozy place.
Tetiana Koval . 2024-06-28
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I popped in first thing just for a coffee and was served by the lovely Nathan. Despite not ordering any food I was treated with the same fabulous service as everyone else. Would definitely come back.
Rebecca Lee . 2024-06-26
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Good service of Adrian , really good skills on the carvery
Srjhon Guzman . 2024-06-26
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Spent a night in the hotel and food was great , good place to stay and eat , staff very polite, specially Adrian He was so nice with us
miguel aragon . 2024-06-26
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We had our grandad 80st birthday today , booked a table , bar staff really helpful , but Adrian at the carvery deck was a Star , he made our day 🎉, we will come back again
Sergio Vázquez . 2024-06-26
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Staff friendly , food 10/10 , came back from the beach for a good pizza , Adrian was fabulous saying the best pizza was buffalo blue pizza , he was friendly and really smiley
Paula Martínez . 2024-06-26
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Stayed in the hotel only for 2 nights , hotel was clean and staff very helpful , specially Adrian , he was very helpful with the selection of puddings
fran sanchez . 2024-06-26
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Adrian was very nice and helpful with the selection of meats on the deck , very nice food
Ivan Pellin Sanchez . 2024-06-26
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We recently found this Stonehouse after visiting one in the past, we have been on a few occasions and today was our best visit. Irena delivered great friendly service and was working really hard to keep everyone happy we were very impressed, I would also recommend the carvery calzone to anyone who hasn't tried it, I haven't had one disappoint yet!
Loui Carter . 2024-06-26
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Came for first time ,carvery was looking really good but we did fancy some pizzas as we saw some come out to the table next to us and, we went and ask , Adrian was helpful and he make out amazing pizzas , we will come back
guillermo pica . 2024-06-26
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Food was lovely , Adrian was helpful and very professional
Maria Vazquez . 2024-06-26
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Amazing pizzas made by the Spanish chef
Aden Santa . 2024-06-26
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Went tonight for early dinner , it was a really good deal with pizzas £5 , it was amazing , we asked to the Chef call Adrian , he was really nice and helpful when my family wanted to choose for a pudding
Martina Trinidad . 2024-06-25
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Spent one night and had dinner and breakfast. The hotel and rooms are a little tired but for the price you pay it’s great value. The staff and service weee excellent. We would be happy to return.
David Hickman . 2024-06-25
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Went to have a roast dinner today , the carvery was fabulous and Adrian was very helpful as it was our first time , definitely we will come back next week
Martina Sanchez . 2024-06-25
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Decent place to stay, but unfortunately the food is horrendous. Burgers came out stone cold, and I doubt they would’ve tasted any better even if they were warm.
Nick Clampett . 2024-06-23
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Nathan provided excellent service the food was hot and it was delicious and the wait for the food was short which was great. .
cecilia “rose” eastwood . 2024-06-23
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I stayed in this hotel for 3 days while in the area, the staff were extremely friendly and helpful especially Adrian in the kitchen.
Nick Jee . 2024-06-22
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Came with my son on Father's Day,stopped on off chance..pleasantly surprised, the staff were very attentive, the food was very tasty..keep up the good work..
Guy Lemieux . 2024-06-20
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I was made to feel very welcome from the start to the end of my visit bu all the staff there.and the food was top notch
Barry Watkins . 2024-06-19
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Limited choice and not particularly appetising to look at. The taste however, is a different matter and all meals are competitivly priced.
Mike Barnes . 2024-06-17
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Friendly atmosphere and fab food
Ellie Mundy . 2024-06-17
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Staff and food are great Really enjoyed our visit
Sarah Lambert . 2024-06-17
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Oh, the Beech Arms. What a delightful experience it was! They've really perfected the art of portion control over the past decade; the plates are now so small, they must be inspired by dollhouse dining. The roast? A masterpiece of culinary indifference—dry, cold, and utterly devoid of flavor. The beef is an exercise in dental fortitude, packed with so much gristle that my jaw is still sore. Honestly, the leather on my shoe would be a more tender option. The food is soulless, but fear not! The puddings are actually decent. It’s like finding a diamond in a very, very large pile of coal. Ten years ago, the Beech Arms was a bustling hub of good food and good times. Now, it’s a ghost town clinging to its past glory. Management must be in some sort of denial bubble, blissfully unaware that their once-great establishment has fallen from grace. But hey, credit where it's due: it’s the only restaurant in town without rats. A true selling point!. Whatever the manager says in her reply don't believe a word of it 👍😁
First Name . 2024-06-16
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Has been my go to place for a breakfast in the local area, but the landlord seems to be a bit confused over the finishing time for breakfast being served, whist it is advertised as being 11:30am, over the last 6 weeks, I have arrived at 11am to order a breakfast at least 3 times, only to be told, "we have just finished doing breakfast". But the landlord informs me that breakfast is ALWAYS served until 11:30am!!. So I am a bit confused what the finishing time for buying breakfast is !. Other than the confusion over breakfast serving times, the staff are super friendly and for the price the food is always very nice, and they do some good deals on different week nights of the week, Monday burger night is very good value.
Peter Fisher . 2024-06-13
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Great food and atmosphere. Tracey was very friendly and helpful.
Lee Salter . 2024-06-13
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Came here for my dad’s birthday, all staff were lovely and polite. Nathan in particular was great so helpful. Will be coming back again
Catherine Davis . 2024-06-09
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Friendly service. Good value for money all you can eat breakfast
Chris Morris . 2024-06-08
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Whoever cooked dem potatoes needs a raise. Best food I’ve had in a while and great service
Nate Cook . 2024-06-06
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Great food, great choice of meats and lovely selection of vegetables with perfect roast potatoes, service is great with good prices as well
Caitlin Hayward . 2024-06-06
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The staff were lovely and the food was excellent
Jakk Waite . 2024-06-06
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Everyone was very cheerful and helpful.
Sue Poulter . 2024-06-03
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Came today for my birthday lunch on our way home to Kent. Nathan was just so lovely very helpful Never met such a friendly member of staff and I have been to a few stone houses Thankyou Nathan your a star x
Natalie Morgan . 2024-06-03
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We stayed overnight and had breakfast. Very acceptable thank you.
Doreen Fulford . 2024-06-02
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Had a great meal here, Rhys in particular was very helpful and friendly
Molly Charles . 2024-06-02
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Another lovely carvery at the beach arms in Oakley. The bar staff were friendly and humourous, and the waitress Irene was lovely and very attentive. Looking forward to coming again
KIDnAp CyAn . 2024-06-02
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Hi went to Beach Arms today for breakfast the staff were very helpful and the food was out of this world will definately be returning thankyou to everyone xx
Shirley Thomad . 2024-06-02
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Had a lovely experience! A girl called Jodie was particularly really helpful, helping us get to our table with ease, made ordering really quick and simple!
j a k u b . 2024-06-02
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Great breakfast and service. Jodie was a fantastic waitress. definitely pop round again
Adrian Q . 2024-06-02
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The Beech Arms Carvery was an absolute disaster. From the moment I walked in, I knew I was in for a rough experience, but I had no idea just how terrible it would be. First off, the food was beyond disappointing. I was served a plate of cold, tasteless mush that they tried to pass off as a carvery. The roast beef was practically frozen in the middle, and the vegetables tasted like they had been sitting out for days. The mashed potatoes were lumpy and cold, lacking any flavor whatsoever. To make matters worse, the service was abysmal. The staff seemed completely indifferent to my complaints and did nothing to rectify the situation. I felt completely ignored and disrespected. Overall, my experience at The Beech Arms Carvery was horrendous. I wouldn't wish it on my worst enemy. Avoid this place at all costs if you value your time, money, and taste buds.
Christian Walker . 2024-05-30
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I liked my experience at the beach arms the food was delicious it was my birthday I enjoyed celebrating my birthday at the beach arms the service was lovely the staff were really helpful
maggie lewis . 2024-05-29
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The food was OK, but gammon rather salty. We had to wait 10 minutes for some dishes and meat to be refreshed.
Andrew Harper . 2024-05-27
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Lovely quick lunch/dinner irena
Solo Sauce . 2024-05-19
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Good food, good service from sirens
Peter Jones . 2024-05-19
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Bar staff great . Polite . But carving staff are a nightmare to find
kirk ward . 2024-05-17
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Recently went with friends for the pizza and cocktails deal . The pizzas were very good as were the cocktails . The staff were friendly and it was very good value too
Phil Leete . 2024-05-12
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This is a nice hide out for a good budget. I wish I had the time to try the food but the shower was the greatest of all
Kayode Akano . 2024-05-10
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Irena is our favourite worker here and looks after us so well :) Irena demonstrates amazing customer care and is fab with my little kids. Lots of food and drink choices for both adults and kids. We come here once a month at least. Thank you!
Spelly . 2024-05-09
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The food was very lovely, especially the carvery. Pauline in particular was very helpful and friendly
scottbroxirfc . 2024-05-09
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Pauline and the team were amazing. We will be back soon
Abby Smith . 2024-05-09
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Pauline was so kind and helpful
LuccaBennett . 2024-05-09
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Nice little pub. Food was brought out quickly and to a decent standard. Irena and her fellow waiting staff were all very friendly and accomodating! Cheers 👍🏻
Tom Slater . 2024-05-08
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First time since before Covid, but I didn't realise they still did a carvery till my colleague mentioned it. So in we went. Thank you, Nathan, for your quick service and to promptly replace my flat Pepsi Max.
Ian Terry . 2024-05-07
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883 Opinions
What has happened to the best Chinese restaurant in town? And where’s best to sort a cracked tooth? Been enjoying the mayflower for 10 years and unfortunately tonight is our last order. Our duck was burnt and the new crispy lamb dish we had over a dozen bones in it. Gemma whom we spoke with initially offered a 10% discount on our next order, however these two dishes cost us £20 tonight (a rare treat) but our usual average order value is only £25 (3-4 times per month). We rejected this offer and so the driver came back to collect the two dishes. The duck was in tact but most of the lamb had gone and the driver went back with bones and a few scraps and probably part of my tooth… guess what? Gemma only refunded the cost of the duck! Terrible customer experience and a short cited outlook… if they’d refunded the extra tenner they would have retained our +£1000 revenue each year along with the dozens of recommendations. AVOID! AVOID! AVOID!