The Bay Horse Inn in North Tyneside

Friendly pub with great food and drink and great service. Not too rushed and pleasant attentive staff. Really enjoyed it as did our grandchildren. Thank you.

Lovely staff especially Michelle Great food Lovely atmosphere Best pub food in Cramlington With the sizzling app and all the different offers it’s cheaper eating out than cooking in

Great selection of tasty family favourites especially the fish and chips and tikka masala went down a treat with my family. Amazing service from Sarah at the bar she recommended the samosas for our curry which was delicious and was so friendly and chatty. Would definitely come back again when visiting family in the area.

Great visit with the family today. Lovely food and fab staff! Can highly recommend. We will definitely be back again soon!!

Visited with kids after busy day out and really felt welcome even though children were being annoying. Great menu selection and staff were really lovely despite the mess kids were making. Sharer desert is such a bargain and really yummy. Lovely and clean with great service

Ellie was our server and she was friendly and polite and had good knowledge of the menu. The staff were amazing with our children and the food was delicious

Came in the pub to have a drink and play darts with my friends the pub was nicely cleaned no sticky tables, the staff were excellent and very friendly making perfect pints. I ordered 2 sides and they were beautiful amazing food. Would recommend going down for a visit.

This place is great for cheap and good meals definitely get your moneys worth and great customer service Will definitely go again

Used to be good, but quality seems to have took a dive, food was overcooked very greasy and not that tasty. Staff however were very friendly and service was timely. Shame that the cooking staff are not up to the required standard. I will be back, but maybe just for a drink as the pub is good.

Very blah not a great atmosphere the food was not great at all, really weren’t very happy with our visit food was cold and burnt not too sure how they did that

Meant to write this last month. Have to thank the 2 Michelles for looking after us so well. I'm unable to stand in queue behind disabled and it was my wife's 1st time out after cardiac arrest in November. They told us to sit down and took orders and delivered food and drinks to us at the table. Will thank them in my usual way when next in as we missed Christmas. Thank you both.

2 meals for £11.00 what more can you ask for going in for a quick lunch go once a week at lunch time with the wife and its good value for money and nice food

Breakfast with Santa today with grandson had a fabulous breakfast and Santa was brilliant took time to talk to each child and they got a gift the 2 Michelle’s made are day with excellent service always smiling definitely going to make this a tradition

Old menu in tired surroundings. We are regulars, but are getting tired of the current menu which has been the same for what seems like an eternity. The prices are very competitive and the staff are helpful. The place needs a re-vamp as it's old and the swirly carpet is awful.

We were told as soon as we arrived that is was 1.5hrs wait for food by Julian in a very angry way like we shouldn’t have come! Even though we booked! Julian you need to get some customers service skills or leave hospitality as it’s not for you. If I wanted to be spoken too like that I would have went to Karen’s diner! The food did take 1.5 hrs to come and was ok. No complaints about the food just the service. I also witnessed him been very rude to the two young girls working while he was standing on his phone leaning behind the bar.

We go every 2 weeks wuth friends from Hebburn. We used to go over there alternatively but they love it at The Bay. The quality value and service is fantastic. My only criticism is that 2 of us are disabled and it's getting harder to park near the entrance because of cars using the car park but not using the pub. Hope we don't have to stop going. Dave Mole.

Staff at the Bay are exceptional, always go above and beyond. Nothing is a bother for them and they always have a smile on there face

Nine of us went for a meal today as always food good and friendly service could have been a bit hotter but nothing to complain about 👍

Pop in to the bay horse for a meal what a joke no tables cleared and the cue out the door not enough staff in my opinion I know one of the staff who wasn’t on duty she started cleaning the table Michelle Roberts what a credit to the restaurant. The new man behind the bar is so miserable and not helpful at all.

Popped in for a meal with my hubby just after lunch today and it was delicious we had the gammon and eggs an the gammon was one of the best I’ve had . 2 meals came to £19 including drinks we will definitely be back

Just been for a meal with my wife .what a lovley meal it was both has a mixed grill steaks cook perfect and skillets were sizzling hot .Would recommend herd to anybody never had a bad meal here yet .Staff friendly a very helpful .Will be back

The food in this pub may be part of a chain but for a chain Pub the food is excellent. Staff are great. We'll dome Michele Roberts Kyle and the lovely young girl serving and the kitchen. Go. 2 for £10.50 during week. See photos

Fantastic place with fantastic food all round. We have been here a number of times and never disappointed. Service first class.

I was here for my birthday with several of my family members. The food was a good price, cooked nice and well presented and the place was nice and clean. I have to say again it was the front of house staff that stood out for me very helpful and polite. They never stopped so many places you go and the place is messy and the staff are stood doing nothing but definitely not here. We are back again for my sons birthday this weekend let's see if I can give 3 good reviews in a row.

This pub really deserves to do well. Food can not be faulted staff are great and service is excellent. Special mention for Michelle Roberts who worked her socks off yet always has time to speak to you.

Visited here as a family of 6 for evening meal, was fairly busy but we were seated straight away, ordered at the bar (great staff,especially the young woman behind the bar who was doing a great job) Took about 25 mins to get our starters which were great, highly recommend the sharing platter. Mains arrived about 35 minutes after this which was a nice time in between. Main meals were excellent all round. Will be back again and would highly recommend if you want good pub grub at a good price in a relaxed setting. Well done to all the staff, great service.

Waiting staff were very pleasant and helpful. They worked their socks off barely stopping for 5 minutes. The food was beautiful and reasonably priced. Will 100 percent be back.

What's not to like? Lovely cosy and warm pub with great food and staff. My wife had chicken skewers and I had 14oz gammon with all that goes with it. All perfect. Callum the Assistant Manager was in charge and service was brilliant. He's a bit of a star and always cheerful.

Had a lovely late lunch yesterday, food excellent, relaxed atmosphere, friendly and courteous staff. Looking forward to our next one.

It was lovely to see a busy Saturday evening once again in the Bay Horse. Me and my husband had a fabulous meal and the staff were super friendly, efficient and polite. My husband had a curry and I had hunter’s chicken which were both...

I am surprised at the poor reviews as we go regularly through the week. Alan the Manager is a great bloke and will be devasted that you didn't say so at the time if there was a problem. We had 2 14 oz gammon and...

Went in today Sunday 4 or 5 tables ordering I ordered 8oz. Steak and 4 minutes and 28 seconds it appeared on my table bearing in mind it should rest for 7 minutes after cooking. It bled everywhere and i struggled to cut it with...

We stopped off midweek for our tea. It wasn’t very busy when we first arrived so no problem getting a table. Food ordered and drinks poured, we waited for our food. We noticed other people who had ordered after us were getting their food. I...

Probably the worst Sunday lunch I have ever had. Everything came out of the freezer. Gravy was lumpy. A child could have cooked a better meal.

booked table for over 10 we were put on 3 tables not adjoining. one set of meals came and were eaten before next lot came. saw people walk out. our third table over an hour wait, no mention when ordered food. won't be back.

So we visit quite a lot for tea, it's cheap and cheerful. However today we thought we would try Sunday lunch. Big mistake.. told once ordered no roasties so would get extra mash.. didn't happen.. half a giant Yorkshire which was hard, frozen mixed veg...

1st visit here and it didn't disappoint.We were a family of 6.All our meals were lovely served piping hot.The staff all really nice and helpful . We will definitely return, it was a delight to have such lovely meals served hot.

Went for lunch mid week. Fairly full but a different menu. Service was quick and friendly . Meal of good quality and hot. Enjoyed

I go here almost every week! I love this pub because the service is amazing, the staff is absolutely so nice, I feel so welcomed when I enter the restaurant, my regular meal is a 8oz steak medium rare, and my desert is a Belgian...

4 of went at lunchtime. We go at least once a month anyway but this time there was 50% off mains which was a bonus. Alan the Manager was in the kitchen and you can guarantee it's going to be spot on. It was. Great...

This was our first visit in many months to come here for a meal. I have to admit the food was superb! Generous portion sizes and cooked beautifully. The service was both efficient and friendly. Excellent value and highly recommended!!

Fantastic food once again and brilliant service from Michelle and Kile. 4 of us were there 2 had doner kebab main course and 2 of us had ultimate double gammon. We could not find fault and the chips were lovely which is not always the...

5 oldcfiends met up and we all had a great time. One of our friends is from Nice and had haddock and chips on our recommendation as Alan mine host was doing the cooking. She was not disappointed nor were any of the rest. Merry...

Visited yesterday as we are staying nearby From the roadside it doesn’t look inviting Inside once we ordered we were asked if we wanted our sons ribs on a plate rather than skillet which is great only the plate wasn’t big enough and everything kept...

Lovely food, great value, smells and tastes really good. This place has always been a bit hitty missy for us, but post lockdown and a change up theh have definitely improved. Just burgers and kids meals but perfectly done. It is what it is "pub...

My wife's family had a ladies get together at 5pm Saturday. I expected them back about 7.30 but they had such a great time they stayed til 9.15. They said everything about the night was great. The food the service and the place itself. As...

Visited the Bay Horse at Cramlington today, on arrival staff were very welcoming, as my guest is 87 he doesn't like too much, so tikka masala and rice, which he enjoyed, I tried the big breakfast, lovely, served by lovely friendly staff. Food was well...

The new Manager Alan will get this place back to where it was and should be. We both had super salads with chicken and bacon tabouli and loads of other stuff. OK you may salad but this was superb. Well done to Michelle on service...

First time out for a meal and drinks since March 2020 and my God the staff were on the ball from arrival to departure. Very COVID aware taken all necessary steps we both felt very comfortable visiting tonight! We had a starter each, a main...

4 of us went for a quick bite for tea. Staff friendly and all 4 meals freshly cooked and good quality. Drinks all cold and good quality

Went out for food Sunday to be told kitchen is closed 6.35 on a bank holiday weekend. Obviously total joke as kitchen staff were seen through the door way. Utter rubbish don’t think anyone knew what was going on.

Called Tuesday. Really safe. Michelle and Louise were one their own with the new boss doing the food. Chicken Fajitas my wife had. I had haddock which was superb.

Went here today for the 1st time had a great time from start to finish our waitress Kirsty was so friendly explaining the menu and how to order. The food was great very welcoming place too eat will be back again very soon.

I attended the pub Tuesday evening as a walk in, I was greeted by a polite lady called kirsty, we thought there might be an issue with not booking but this was no problem at all. We were sat quickly drinks served quick, and due...

We booked a table at very short notice for the first day reopening. It was great to get back to some normality. The pub is spotless, we were welcomed by all the staff. Danielle, Sharon, Michelle’s and Max. We decided to stay for food. The...

We visited on the Tuesday prior to lockdown and have to say that the team running he place were outstanding. They had the forethought to keep a track of what was left and advised customer prior to sitting down ( I was lucky enough to...

Three of us enjoyed our first meal here, two chose the rump steak and chicken sizzler served with chips grilled tomato, mushroom, and fried onions. The third person had a burger and chips. The food was tasty, served fresh and piping hot. The portions are...

Really busy and lovely atmosphere. We'll done to all the staff following the guidelines to the letter. Bravo Danielle Michelle Louise and a special mention to Charlotte who is a bit of a star.

Visited at first opportunity after lockdown. Food good and hot. Staff were very helpful and new management seemed interested and keen. Definitely felt safe.

First time back since the lock down we were apprehensive booked on line. Welcomed by Shaun who was brilliant friendly and informative and put us at ease explained everything. Service and food was second to none fabulous will be booking soon to return

First time back at our local for a well done sirloin steak, and it did NOT disappoint. A superbly cooked meal with friendly service, and we hope to return again soon.

Staff trying their best to make the Bay Horse as safe as possible. New management appears to have made a big difference since my last visit well before lock down. Our meals both cooked perfectly, and served at the table within guidelines.Our experience spiolt somewhat by a couple allowing their boys to run round tables until staff stopped the racing. And another couple on an adjoining table constantly coughing without any attempt to prevent the spread of any germs.The Bay Horse is trying its best to get back in business again but there is always going to be ignorant people in all pubs I suppose.

Family visit. Well organised under current times for safety and staff were friendly and helpful. This was the last day for the 50% discounts on food. Unfortunately the experience was let down by the quality of the food on offer. Usually this place offers good quality food but not on this occasion. I would describe it as old frozen food for a while ago defrosted and heated up. The food was not really hot and my fish was tasteless and dry inside and the batter hard and not very nice. The beef chilli meals were chewy at best and not more than warm. Burghers were ok and sweets ok but clearly frozen then reheated. All in all although staff and service quite good the food was a big disappointment. Hopefully meals will be fresher if and when we next return.

For our visit safety is at our top priority we could not believe how safe it was the staff on the door took our details. Showed us to our table explained the rules. Gave us sanatised menus and cutlery. You could see they really cared about customers safety

Amazing food and fantastic service! Would definitely recommend this pub. Came in with my family and young children.... game machine was fantastic to keep my 6 year old entertained whilst waiting for our food.

Come in for food last night very well later out and covid safe. The staff on where fantastic food was lovely. Steak was perfect

Went in for drinks today met by Danielle was fantastic got looked after by staff and Sharon on the bar. She served us in the bar area which was great as my partner is unable to walk properly thank you and we will see you all soon

Social distancing measures in place. Staff were fantastic, couldnt help enough. Both had sirloin steak with curly fries both medium rare, cooked to perfection and so tasty , love this place

Lee the Manager is ensuring the pub is safe to visit and following the guidelines. Lee was on a day off when we visited but Danielle was on the door making sure everyone knew the guidelines. My haddock was lovely as was my wife's Italian butter milk chicken. We'll done Danielle Louise Michelle and Julia I think the chef.

There were 3 of us going on the government eat out to help.It was fine but you have a long wait to get served as only 1 person serving.You have to order everything together otherwise you dont get the half price offer. We ordered and paid for drinks first until we looked at the menu. So no discount. Ordered two course and paid received the offer. Only one if us wanted another course again had to pay full price. Just a shame that they didnt offer at tab at the beginning or told you you needed to order everything at the same time.The food was nice, I had scampi with mash as I cant stand frozen chips. No jackets potatoes available. The others had steak they said they were good.

I visited with my niece for a late lunch and all Covid 19 precautions were taken, track and trace, hand sanitiser on entry, designated tables and the app to order food and drinks from your phone.The staff couldn’t try harder in these times and I must say the food was excellent and reasonably priced.

Visited beer garden to support our local. Never again. Staff not wearing face masks, no visible protection on bar or anywhere to be honest. Laptop provided for you to enter details for tracing purposes. Many tables dirty. Biggest problem was the lilac haired female member of staff ( had a sizzling badge on but didn’t get the name) but assume management as not in uniform, came within a foot of me and bent down to make a fuss of my dog and was literally in my face. What happened to social distancing? Appalling. Should be leading by example

Sadly lots of business who are nice to customers have lost their businesses during these times, yet ones who are still open dont care about all their customers. It's a shame and we need to replace these places with ones that do provide a good service to all.

Most tables needed clearing and tables that had been cleared were wet and dirty. Staff seemed disinterested in creating a good impression

The bar staff were 100 % and the atmosphere was brilliant, I recommend this pub / restaurant to all. Brilliant

Excellent Food and Service. The new manager is like a breath of fresh air and new staff alongside the lovely ladies that work there. We had our tea with the £5 off £20 spend on food. The food was delicious and arrived early. Very good quality at a reasonable price. Thanks to Louise who served us, a great place to visit.

2 years have passed since we were last there so we thought we'll give it a try to see if it had improved. No it had not. Ordered fish and chips only to be told "sorry no fish".We left and went elsewhere.What a shambles.

Thank you Michelle for a great steak dinner that was very much appreciated and enjoyed! The steak was outstanding value and delicious to boot! Seems like a good local crowd too...!

Went for breakfast and a few drinks before going home fod the Rugby. Faultless breakfast . Hot well presented and good ingredients. I always judge on the sausages. Good luck to Lee the new Manager. He has to succeed and will I'm sure as he has loads of ideas and plans.

The Bay Horse is definitely on the up again. Went for food on a Saturday evening with the family and received a fast, friendly and efficient service. The food was tasty and the pub was really busy just how it used to be. Well done to management and staff it’s a pleasure to have our favourite local back to how we once knew it - I’ll definitely be visiting more often again!

Popped in for lunch and a few drinks and have to say the place is getting better again. Service excellent and food quickly served and good quality. All of us enjoyed it.

Dropped in for lunch and drinks as used the bay horse for many years, don't know what's changed, ordered food and drinks, after half an hour food turned up, wrong food, another 10 minutes, same again, ended up getting a refund.

Popped in recently for some breakfast as I have been here before and it was spot on. All of the staff very friendly especially the blonde girl behind the bar who served me my breakfast. The food did not take long to arrive and when it did it was hot, tasty and very nice. I will definitely be back again as this place is now back where it once was serving great food.....give it a try you won't regret it.....

Came here tonight with my daughter's for a meal took hour to get it wasn't told at the bar regarding waiting time.

Excellent and 40% Off. We visited with friends for a meal and I had received the email when you sign up to the App for discounts, ect. We ordered Lemon Peri Peri Skewers, Chicken Fajitas and a Burger. The food was lovely. Very good.

House warming visit for lunch, great hospitality from The staff, meals where served quite quickly and delicious, we spent a lovely couple hours catching up, just off The main road, try it worth a visit. Anthony n

came for a pit stop on a walk with my partner got a couple of drinks and a bite to eat the food was hot and tasty we got a burger and a sandwich. and pint of larger. the lady on the bar was really friendly didn't get her name but had black hair and tattoos. will be back again for a visit!

First I would like to congratulate the lady Chefs who were working on Friday the 30th November the food was excellent all of us really enjoyed our meal clean plates all round.A must to visit this place if you want a good meal at a very good price.

Visited recently totally different place now the previous managers have left,food better than ever,great atmosphere again like it used to be welldone bay horse

The staff are more than welcoming, nothing is a bother to them, there persona when you walk in is warm and welcoming. I would totally recommend the bayhorse.

Just had a lovely meal at the Bay Horse in Cramlington.staff and management are very friendly and helpful .very good value for money and very nice food worth a visit

The pub is a little dated now (.. reason for Average 3 ⭐️ rating). However, the staff & service make up for that. We hadn’t been to The Bay Horse Inn for years. We’ll certainly return & possibility have a meal next time.

I personally don’t mind waiting a long time for food when I know it’s either busy or the food I’ve ordered takes a rather long time to be prepared. However, this wasn’t the case today. Being generous, there must have only been 8 tables with people sat at them. Most of whom had already been served their food.

I can not believe the bad language that is used by the staff at the bay horse in Cramlington, especially Sharon and Michelle who think that it is ok to use the C word in front of customers.

We visited for our tea as we had stopped eating here yet again due to the horrendous wait for substandard food. However we gave it another go as we had a 30% promotion voucher. I must say, what a difference. We ordered a large all day breakfast and a sirloin steak with a jacket potato. A bottle of Bud and a pint of Carling came to less than £20. The food is honestly the best we have ever had here and arrived pretty quickly. Excellent all round.

originally i had ordered loaded surf and turf but was told i couldn’t have that (even though he couldn't tell me why). he then said i could order the standard surf and turf which was the same ingredients.... i then opted for a better steak - i ordered a rib eye because i like a juicy steak and i ordered it medium. i did ask if i could pay extra for scampi to be added but was told no.

Visited with my sister & Dad for a early dinner! Haven’t been in a long time so didn’t know what to expect.

My daughter recently turned 18, she suffers from anxiety and this was her first venture out to a pub on her own. She sat outside with a few friends and went to the bar to buy her first alcoholic drink, she then went to order another once she had finished and joined her friends at the table outside-again, most of her friends were not drinking alcohol. After sitting down with her friends a young bar maid came outside and grabbed her drink and walked back into the pub stating that her friends were trying to drink it?? My daughter explained that they weren’t and an older couple sitting next to them said no one was drinking her drink but the bar maid took the drink and poured it down the sink. Fortunately my daughter asked to speak to the manager and she explained the situation and reiterated that her friends were not trying to drink her drink, she asked for a refund. The manager just shouted at her and refused to give her money back.

I haven’t been into this pub for some time mainly because the service was poor , the food was always delayed and of a poor quality.

We stopped off on a Friday teatime, we managed to get a table, however it quickly filled up.