The Barn Coffee Shop in North Hertfordshire

staff not that friendly as some say. depends who their serving, cleanliness could do with improvement not always clean inside or out. i was shown up by the manager and a member of staff last time i was in there Infront of other customers. i will never go in there again. i have been to other Costas and got a much better experience and very friendly. and just a note to add not that has anything to do with the service, but one of the girls was sacked from there for taking 2 sandwiches but the managers farther get coffee and food free and sits in there all day, one rule for one as the saying goes.

Really good coffee thats why i like Starbucks. Friendly staff and great service but sometimes they were getting slow after serving a customer or two because but the staff busy in gossip conversations in front of the customers who are waiting to be served. Location is good so do the atmosphere.

Pleasant enough but only had pork roast available sold out of Turkey and Beef

We visited today. There was a limited menu due to Christmas lunches, which was fine. We ordered a tuna mayo sandwich on brown bread with salad and chunky coleslaw. And a tuna cheese ciabatta with salad and chunky coleslaw. Waited 20 mins, which again was fine given the time of year. But the sandwich turned up on white bread, and neither had coleslaw. The server who bought it apologised and took the sandwich back. He returned with the sandwich on normal brown bread. Still no coleslaw, to which he said “there isn’t any”, we had not been told that there was none when ordering as we would have gone elsewhere, and what poor customer service to then bring the food without it and not say a word. Rip off. We stated that we wanted a partial refund, the young lad went to ask and said that ‘Gary’ would sort something out. Gary didn’t even bother coming to see us, let alone sorting something out. But I also have to mention the salad could have fitted on a tablespoon. The bread was normal sliced supermarket. The sandwich cost was £8:45 and the small ciabatta cost was £8:99. Really just for a small sandwich and small ciabatta. Very expensive, poor quality and a rip off trying to get away with delivering a plate of food with things paid for missing, hoping we would not notice there was no coleslaw on the plate. And to top it all, the manager ‘Gary’ totally ignored the complaint and may just have said “tough”. Do not visit this garden centre if you expect to eat well at good value prices and and above all, to be treated respectfully.

Great place to come, love a Friday here and 3 O'clock kicks offs on Saturday are lovely. Recommend this pub