The Barn Coffee Shop in North Hertfordshire

Nice place.. friendly staff great service.. However, The prices differs really much. I specifically confirmed that yes that was the same order and the price differ 0.45 pound.. that was not the only one issue I came across. It was 16:30 when I asked the staff to sit outside and they said they cleaned and folded the desks. That’s fair but it’s sunny day and 2 hours before the closing time and that’s the only two table we can sit and enjoy the sunny day outside. I was informed not to sit there cuz they cleaned. I did not enjoy my time really had to leave this place early before even finishing my drink.

I don’t normally write negative reviews but someone needs to do something. The place is filthy with ground in dirt, dust and trays that have plastic literally peeling off, the staff of 3 behind the counter were so busy talking between themselves that the customers were all but ignored. The cutlery was dirty and the server picks them up from the end you are supposed to put in your mouth. Not going back.

Always great service when I visit here. Everyone works hard to serve every customer

The server was quite aggressive to myself and my daughter. I asked the older chap his name on the way out very politely his name as he wasn’t wearing a name badge and he wouldn’t tell me. I assume the manager. I asked the other staff his and their name. They wouldn’t say and hid their name badges. (Alfie) The actual hot chocolate was lovely and the young people who serviced me (including Alfie) were all lovely but the so called manager was intimidating and rude. I will not return.

Food was cold onion rings was half cooked and burger was falling apart with all the sauce on 1 side worst order ive ever got from here