the BAR & GRILL - Liverpool in Liverpool

The burger was quite dry and overcooked. Very friendly and helpful staff.

Gorgeous place, amazing food, brilliant service. Will definitely come back

Me and the wife came here today for our dinner it was fantastic. I recommend the born slippy burger It was amazing. All the staff where great. Lovely atmosphere would definitely recommend and we will be back.

Very nice place, amazing food and service (Andrzej especially). The burger with honey was one of the best I ever ate. Comfortable seats, not too loud music.

Food and service both amazing! Highly recommend!

Spot on. Really good in all areas. Jack was sound.

Amazing food. Popped in for lunch very filling meal! Everything was so fresh! Quick service too! They also do gluten free at no extra cost which was amazing! Staff are fab too and very polite and kind.

Anthony was so lovely! Service was great done half Oreo and half biscoff cookie dough for me as well what a legend

Food was lovely. Staff were very friendly and a nice atmosphere in there.

Cannot fault this place, from arriving to finishing the meal the staff were just the best, especially our server Andy who was attentive and accommodated us well, thank you for the best experience and I’ll definitely come again

Nice restaurant with friendly staff, but took ages to get our order and all the burgers ordered were way too well done. Were expecting bett unfortunately

We got two burgers, and cheeseballs as a starter. Starter was great, burgers were average but it took them literally an hour to bring the order although the place was not even half full. When i asked how long is it gonna be they said they’ll check and i had to ask again for an update cause they never came back to me

The waiting staff were lovely which was the only endearing part of this treat out! Waited over an hour for food and when it arrived was cold! Disappointed!

Charles and Andy were amazing great service

Very tasty burgers and a great selection of sides to go with it. The service was fast and friendly too.

Fantastic burgers, really friendly staff and all in a very cool location

The service was great, such a lovely man.

Cracking stuff, food was top notch with special shout-out to the cookie dough pots

Had lunch here and the food was great. Service was also good. Never seen Onion rings so big! Will go again

Ordered from Uber eats and the meals were missing their sides and one of the burger was missing a patty and most of its ingredients. £14.90 for a plain burger that's missing everything that goes on it and with it 💀 God awful experience as Uber eats won't refund due to the sides being included in one price with the burger so contacted Fat Hippo and they refused to do anything but offer a gift card. Didn't even get an apology for an awful meal and £70 down the drain and the gift card won't cover all the meals we wasted money on. Don't waste your money here as there's plenty of great places in Liverpool - Terrible food and even worse management. Yikes

Andy was very helpful and polite, explained the menu amd any questions we had. Food was very quick, hot and fresh

Amazing service from Andy, incredibly friendly and attentive! Great food, you always have to get extra fat hippo sauce!!

I came on a quiet Monday evening, the venue was lovely and clean. The food was quick to come. I ordered an American cheese burger and chips with zinger mayo. Burger has great flavour, my bun was GF and did come out a little on the cold side, so I asked and it was heated. The zinger mayo was delicious & hand cut fries have some bite. The burger is a little more on the smaller side so if you’re a bigger eater I’d recommend ordering an extra side.

Amazing service with amazing food

Really nice customer care Lovely food Good vibe Just come and enjoy it

Very nice burgers, good veggie and vegan options. Friendly staff.

The 2 gents serving us were both lovely, american guy i think, absolutely amazing service, big thankyou to the chefs as well. Beautiful service and beautiful food, thankyou very much for making my partners birthday meal amazing.

Lad in the blue checkered shirt and cap was boss, credit to the venue The youngsters will be back!

Visiting Liverpool from Australia. Had the lunch burger special- was delicious and great value for money Service was great too

Great service, great food, Andy was a top man would recommend to any burger lover

Absolutely fantastic food here. Definitely recommend a visit to anyone going to Liverpool. Staff were fantastic

Amazing food, amazing service, 10/10!

Absolutely amazing as always, the food is great but it’s the staff that make fat hippo our favourite, thanks

Andy was an amazing server, he was very knowledgeable of the menu and is an absolute credit to the team. He made us feel very welcome and at home in the restaurant. Great experience and would come back.

Obviously not the brightest members of staff working here, giving the poor Uber driver the complete wrong order with a complete different name on. Thanks for that.

Great service had a lovely time. Hannah was a great server.

Walked in with no reservation for lunch 👍, took a while to get our food, but it was well presented and very tasty, had Chicken Hangover burgers. Onion rings were far more ring than onion, so left them and we choose different chips between us, but seemed to all get the same. I'd go back for another go though 😋

Great place. Excellent food. Large portions. Staff were lovely.

Great spot . Very friendly staff and lovely food .

Great burger, first visit - will be back!

Andy and his colleagues were really attentive. Lovely meal! Thank you x

Our server Andy was lovely, he made sure to check in on us when we looked like we needed more drinks / checked how the food was (super filling!). Lovely man. Will definitely come back!

Andy was a brilliant host - can’t wait to come back

Great service and atmosphere. Food was good - the two beef burgers went down a treat but the chicken burger was a bit greasy. I would come back again though.

Absolutely lovely lunch with my wife and kids. Great service, lovely staff and a lovely place to eat We will return 🤣

Staff are lovely. Food is amazing

The burgers were amazing and portion sizes were perfect to match the burger. I also had the fried pickles which were lovely (if you're a fan of pickles) they advised us that one of the fryers was out when we walked in so there might be a slight delay, however the food came out very quickly and tasted just as amazing! So far the best burger I've had in Liverpool! I had the PB + JJ, whilst the peanut butter was a bit heavy it paired perfectly with the salty beef patties.

Experience at Fat Hippo in Liverpool was great!

Lovely restaurant, food and staff! Definitely recommend. I will definitely be returning :)

Food was fine, however, waited just over an hour for 2 burgers and some chips. I get it was busy but that's insane. Place was absolutely freezing aswell and had to keep my coat on!

Booked a table, welcomed on arrival and left after 25 minutes with no service for ordering food or drinks. Great food previously if lucky enough for enough servers to be on staff that night. Will give it a miss going forwards.

The fat hippo experience was welcoming, staff is very on queue with drinks and food also when taking orders. Lovely atmosphere definitely coming again x

Lovely staff and especially Stephanie she looked after us well. And even gave my little girl some straws. Highly reccomend

The food itself is great, really nice stuff and very much deserving of being tried. Unfortunately the service leaves a lot to be desired. We were seated at 7pm on a Sunday, order taken at 7:15pm, and food not brought out until 8pm. This was also the experience for the other tables around us. No one was happy. The staff looked truly stressed and were very apologetic. This isn't their fault so I'm not criticising them. Whoever is running this particular Fat Hippo needs to have a hard look at the processes in place because no one should be waiting an hour to get what they came there for.

Very accommodating to us, provided a pepper intolerant option for us with an excellent and friendly service!

Food was excellent and portions are very big too. Staff were all lovely and very friendly

Food was really nice and the portions were big.

Lovely experience, our server Charles couldn’t have been better!

Our server Jack was amazing! Really good service with a smile, and the food was as always amazing and really good value!

Excellent service - great food! Charles was absolutely brilliant! Very professional and courteous at all times. Thanks, Aaron

Food was great and service was even better!

The food was lovely, stephanie was very attentive and friendly. She made us feel very comfortable and taken care of. Thankyou!

Had a lovely lunch, Steph really looked after us, the food was fab will defo come again

Always top level food and impeccable service. A jewel in the foody crown of Bold Street

Service was amazing. Staff was so kind. Food was amazing. Smaller options available too

Genuinely the nicest burger I have ever had, and such friendly staff too - charles is a fantastic server

A lovely atmosphere with a lovely clean environment (including the toilets!). Great service - polite courteous staff who were very friendly and welcoming. They explained the process well and were very patient as we decided. They were very smiley and approachable and made us feel so comfortable! The food was served well and in a timely manner - charles was exceptionally helpful and friendly - thank you. It was great portions for great prices - beautifully cooked and presented. Would definitely recommend!

Great food, great service, our waiter Charles was incredible

andy was very polite and helpfull, fast with service and food was tasty

The fries was soggy and the burgers and onionrings lacked salt and pepper, very tasteless

They have a gluten free menu which is pretty handy. A friend and I came in and we ordered a few appetisers as we were running out of the time, the man that served us was amazing and put our order through really quickly so we would get the food sharpish. It was great. The staff were pleasant. The food was tasty!

Thought we'd try here since almost famous (our usual spot) closed down but we won't be coming back. It was over an hour wait to get our food and when it eventually arrived, my burger was freezing cold. The staff were completely ignorant aswell, we tried to flag them down a few times to help sort our issues (getting a refill on drinks, enquiring how much longer our food would be, getting sauces, wanting to find a resolution about the poor food quality). Only time they didn't completely ignore us was when we wanted the bill (conveniently). Also it was clear to anybody with eyes that we hadn't enjoyed our meal since I hadn't had more than a couple bites of my freezing cold burger and didn't have more than a few chips but the girl didn't ask how our meal was, just presented us with the card reader. I've honestly never experienced such poor service and was so shocked that we just paid the bill and left when we really should have asked for the food to be taken off or at least discounted. We won't be coming here again and I'd recommend that others steer well clear aswell.

Had a great family meal, staff were friendly and polite. Food was fresh and tasty with a good menu to choose from. Loved just the simple American burger.

Amazing burgers, tater tots and the liquid cheese sauce is a winning combo. Definitely coming back!

We live in Southampton and have come to Liverpool to watch the game. We wanted something quick, chill and delicious and we got just that! We got our meal so quick and it was 10/10 for taste and quality. Shout out to Hannah who was so lovely and made some of the best cocktails we have had!

We arrived for food about 5:45pm, we were advised that we could only order chicken or veggie which was fine. We ordered at around 6pm, at 6:35 we asked if there was an update on our food as we had theatre tickets and had to be at the empire between 7/7:30. They checked with the kitchen and we were advised the kitchen had just started cooking our food which gave us the impression we had been forgotten. When we advised of our plans we were told they could guarantee we would be on time which is a bold claim. The food arrived about 6:50 so 50 minutes after ordering, we then had to eat quickly to leave on time but even then I had to eat half my burger while walking to the Liverpool Empire which was not ideal and also being asthmatic it was not good.

It’s ok. Food was alright, waited over an hour to get it on a quiet day, we were 1 of 2 groups there at the time. the burgers didn’t have much flavour and were far too big but not in the way you’d want it to be. for example they stacked onion rings on the burger to make it look bigger but the burger pattys themselves weren’t that big. the food was extremely greasy. that being said the mozzarella balls were amazing so if you’re stopping by you should definitely order them. At that price point i’d just expect more.

Lovely friendly staff great food will definitely visit again staff are so nice here well worth another visit

Amazing staff, delicious food, overall great experience

Very friendly service by Hannah good food for family outing

Love coming here, never had an issue with food or servers so always our go to. Hannah was our server this time, she was lovely and made sure we were all happy with our food :)

Hannah was a great server today very fast and efficient even when we needed a few more minutes was very happy to allow us that extra time always love coming to fat hippo!!! It’s so nice!! Always get the fat hippo can’t go wrong 🤩

First visit and was very pleased and felt very welcomed and comfortable. Great staff.

Been to this restaurant many times and never fails to impress. Amazing food, great portion sizes, and lovely atmosphere. Had amazing service from Andy B, was incredibly friendly. Will be back again soon!

Will be completely honest. Went to the nottingham one not long ago and it was a 6/10. Eager to be proven wrong i was in liverpool so thought I would try it out. Deliveroo. Order didn’t come with dips i paid for, food was cold milkshake was lacklustre. and chicken was pink. Wings were alright. Really disappointed. Order: EO Crack Wings EO Hangover III EO Upgrade Fries - Chips EO-No Pickles EO-Mars Attack. EO-Fat Hippo Sauce EO Garlic Butter Mayo

Best burgers and fries. Really friendly staff

Just abysmal. Probably the worst takeaway that we've ever had. Burgers arrived lukewarm with only a very burnt slice of cheese on, as opposed to all of the advertised toppings. Sides were cold and they were pitifully small portions. Worse still, the "Katsu" Fries were completely devoid of any Katsu sauce. Instead, they were drowned in BBQ sauce!!?! What a dire disappointment and woeful waste of money. There are far better burger joints out there. FFS, we'd rather have gone to Maccies!!!

Incredibly friendly staff who took great care of our allergy requests. We are both coeliac and therefore are cautious where we eat out! The quality of the food far exceeded our expectations.

Absolutely amazing, honey shot burger was fantastic and brilliant service.

Great service from Andy , very welcoming and friendly! thank you

Great food with friendly staff!

food was lovely (slippery burger and fat hippo burger) however the beer was awful 🫘☹️

Just awful. How this place has an average rating of 4.2 is beyond me, I can only assume fake reviews are the reason. The food from this place is so poor, tasteless, bland, poorly cooked and overpriced. Don’t trust the reviews, this place is awful and you will be disappointed. To top it off, their hygiene rating is 1 out 5. Avoid!

Only just found out this place has a 1 star hygiene rating, which explains it all!. I Ordered the BBQ/Ranch Chicken burger which had absolutely no flavour and had been over cooked in the fryer. Chips with bacon pieces/sauce - quite hard to grasp why there’s an additional charge to this as I've sneezed bigger portions than what was given. Food arrived cold and 90 minutes after ordering. When calling the restaurant for an ETA, the phone was left unanswered (three different occasions). Wouldn’t recommend when you’d get better elsewhere, nor for the price of it. I definitely wouldn’t have ordered from here if I’d have checked the rating beforehand. It also seems as though they’re either a ton of fake reviews, or they’re pressuring customers to leaving five stars. Avoid.

Worst place ever, don't recommend at all, it took 1 hr for our order to arrive, just American burger, onion rings and cheese balls, food was greasy, burger and chips were dry, my wife vomited after eating by 1 hour after both of us having nausea shortly after

Great burgers and drinks, Stephanie was really attentive and friendly. We'll be back.

Really nice friendly staff, lovely atmosphere and nice food

Thank you to Andy, great hosting and experience. Very polite and friendly. Lovely food

Excellent place food good and staff are excellent

Thoroughly enjoyed our meal. I'm a fussy eater & like my burgers plain & it came just as I like it & cooked to perfection.