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The Bar at the Intercontinental Hotel in City of London, Westminster - Phone Number, Reservations, Reviews

3,95

Based on 5.729 opinions finded in 5 websites

3.4Ambience4.3Cuisine3.5Price4.0Service
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comment_iconOpinions

We came here for my wife’s birthday dinner, and party because I wanted to try the chefs food for quite a while, as I’d been many yrs ago when he and Jamie Oliver were cooking in river cafe, so my expectations were quite high, I did think ‘Theo’s restaurant’ had a star… I later understood why not…. My wife is Italian 🇮🇹 so knows her stuff & im an x chef, to be honest the food was a bit of an anti-climax, Michelin prices for Osteria style food. The service was very attentive and good, and the decor definitely needed a refurbishment, and music/band playing 1970’s music was a bit dated & loud. We had pre-drinks in the bar area and could here music quite loud at times when we were speaking/reading menu, There was a couple on this particular night one singing one on an instrument/guitar (a bit 1970s we thought ). which was my first clue of expectations dwindling, we were showed to table and could choose which one we wanted, ( the restaurant only had 2 other tables at that time, 6 the whole evening ( so about 20 coustomers possibly that Thursday night 🤷‍♂️ ) then we noticed the furniture in the booth that we were sitting in had some marks on it and could possibly could have been reupholstered, another clue to evening ahead…. Anyway, we ordered the food, The wife went for the cheese soufflé, which was quite heavy & not to her liking (left 1/2 ) I had tuna tartare which was nothing mind blowing and dated garnish. Pasta course I went for the seafood pasta. The pasta was definitely not al dente or to my wife’s liking. My wife had the cappelletti (we thought it was going to be like hermother’s soup, it wasn’t ), wife disappointed…. My main of Guinea fowl ( which staff recommended )looked like mother in law had cooked at home nothing mind blowing or special and a little dry….. However, the dessert was a nice touch with a happy birthday message…. Then obviously the battle came to our surprise approximately £100 per head considering my wife doesn’t drink alcohol that was quite high….. Overall, slightly disappointed… and won’t b returning…. My wife’s Italian clothes company I don’t think would either sadly….

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David Oden . 2024-09-17

MORE AT Google

Best italian cooking in London by some distance!

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Stevie_g . 2024-09-11

MORE AT Google

An amazing experience. The masterclass was informative, engaging and very enjoyable. We are looking forward to trying to replicate the dishes. The meal in the restaurant was lovely and the wine pairings were delicious.

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Ben McGawley . 2024-09-07

MORE AT Google

Fantastic brunch experience. The starters were delicious, the mains were superb. Service was friendly and efficient. We really enjoyed ourselves!

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Rowan Lim . 2024-08-30

MORE AT Google

The regional menu continues to be excellent value for money. 4 courses with 3 glasses of wine from the relevant region for £75ph has to be good value. The staff were as ever attentive and efficient.

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Robert Church . 2024-08-30

MORE AT Google

My family and I had a wonderful experience at Theo at The Randall, Sunday Brunch. It was our first time in The Intercontinental Park Lane. The hotel was beautiful and the staff were professional, welcoming, and friendly. The ambiance was warm, welcoming, and sophisticated. The buffet was exquisite and enticing, from the beautiful salads, seafood, dips, condiments, charcuterie, delicious choices of roasts, including fish, the selection of breads, many cheeses, fruit, cakes and desserts, waffle and omlette station and the trolley with the delectable and unique Pimms jelly. The service from all of the staff was exemplary. They were attentive and made us feel valued and special.

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Laura Clarke . 2024-08-26

MORE AT Google

Great food and amazing service. Amandina was a real star, polite, friendly and extremely attentive to us.

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Danielle Ashfield . 2024-08-19

MORE AT Google

On a further visit, the August 2024 Regional Tasting Menu (Campania) was well balanced, with all the dishes being of high quality and the pasta (fresh tagliatelle with vongole, mussels, prawns, squid, white wine, garlic and parsley) outstanding. The matching wines were, as ever, well chosen and the service was, as ever, smooth and personal. Excellent. Five stars only because more are not available. Quality ingredients, first class cooking and presentation, generous portions, service which was both professional and personal, and well-chosen ‘sommelier’s choice’ wines to accompany the Signature menu. This was very good value indeed, making us wonder how some others justify their prices, seemingly from another world.

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Hannan Rose . 2024-08-17

MORE AT Google

This is my second time at Theo Randall - though it's more than 10 years since I first ate here. I went in tonight without a reservation to have the set menu. This must be the best value dining in London. We're talking delicious ingredients, excellent cooking and really charming service for a very fair price. My waiter Peter was great - engaging, charming and attentive. The guinea fowl dish is just a delight, as the sharp lemon tart. I was genuinely really grateful and privileged to be invited to go into the kitchen to meet Theo. He was humble, charming and very generous with his time. A really excellent evening!

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Michael Hanton . 2024-08-15

MORE AT Google

We tried the regional tasting menu and it’s an exceptional deal. Food was delicious with effectively 4 courses and the wines were well-paired. Very enjoyable evening and would like to be back for more regional menus!

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abhinav sharman . 2024-08-11

MORE AT Google

An wonderful place and the services are just amazing, big thanks to Fernanda who made this place so special

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Eduard Popa . 2024-08-08

MORE AT Google

Our third time of returning, the regional four course menu with paired wines is just incredible. The waiter (Peter I think) really made our night. So full of life, such fun!

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Leanne A . 2024-08-07

MORE AT Google

This is a very good Italian restaurant in town. Superb food and attentive service. A great place if you stay in intercontinental.

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Christopher Chua . 2024-08-03

MORE AT Google

Food was fabulous as always, this is the second time I have had the weekend brunch and the service was amazing with generous top ups of Prosecco.

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Dangerousdiz . 2024-07-27

MORE AT OpenTable

Yesterday went to Theo randall to celebrate my bday with a friend. Since we walked in, the atmosphere absolutely positively surprised us. A great shady atmosphere alongside a very polite customer service. Peter, the waiter, was incredible friendly and joyful since the early beginner. We decided to chose the “Sardinia tasting menu” and wow! The pre-course, a sweet fresh rich tomatoes toast, ordered from Italy, was stunning! The focaccia also very tasty. The remaining plates absolutely stunning too! Also, me and my friend didn’t fancy lamb, so Peter and the Chef were the most kind and exchanged the original plate to another one, so we couldn’t miss the full tasty experience. The bartender came to serve us wine, 3 times. And let me say, amazing wines! Overall 10 ⭐️ Price quality absolutely stunning! Can’t recommend this place enough. And of course I will come back.

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Michelle Neves . 2024-07-24

MORE AT Google

Excellent service. Fantastic food options. Great value for money. Ideal for a celebration with friends.

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Rmmr . 2024-07-20

MORE AT OpenTable

Cannot fault the food or service however very little ambience. Too dark, not at all cosy, no Italian background music, a bit like a canteen

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. 2024-07-19

MORE AT OpenTable

Incredible Weekend brunch with a starters buffet table and mains served to the table finishing with a sharing dessert platter. Bottomless options with prosecco and wine included. The gamberetti (prawns) and arancini were perfectly crisp, huge variety of salads catering for vegan and vegetarians. They adapted the menu and provided a halal option of chicken for main. Staff were wonderful. Highly recommend

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Mo Mo . 2024-07-17

MORE AT Google

Fantastic experience, a smart dinning experience in a relaxed manner. Delightful staff, delicious food and beautiful cocktails.

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Artemus Bill . 2024-07-15

MORE AT Google

Highly recommend . Sunday buffet, I tried a bit of everything, and the beef Wellington was absolutely delicious. The best I've ever tasted !!

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David Gibbons . 2024-07-14

MORE AT Google

This was the best meal I had in London on a week-long stay. I knew nothing about it in advance and was not staying at the Hilton, so stumbled upon it online. What a fortunate find! The food was outstanding. The lightly braised squid appetizer (over beans and arugula) was excellent. The liver main, served with spinach, mushrooms, and flash fried sage, was probably the best liver preparation I have ever had. Unbelievably mild and subtle. The lemon tart for dessert was also excellent. The prices are reasonable (for high end dining) and the wines are very good. My server was funny and very helpful (I'm terrible with names, but the receipt listed him as Peter G.--I hope that is right). All in all, a great experience.

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Donald Hall . 2024-07-11

MORE AT Google

The food is stunning and the cocktails are magical! ✨ So worth a visit.

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Dagmara Durlik . 2024-07-05

MORE AT Google

Great martinis at The Arch Bar at the Intercontinental Park Lane. Nice ambience with live music in the evening. Good service

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highlandbeachflorida . 2024-07-01

MORE AT TripAdvisor

Saturday lunch Festa in famiglia is fun and fair value for money. Delicious and authentic Italian food + prosecco free flow make it perfect. Excellent service. Peter was our waiter attentive, efficient and very ready to explain options and ingredients.

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Giancarlo T62 . 2024-06-30

MORE AT Google

‏The reception staff are very bad and the room cleaning service wasted. They lost something valuable to the -ALSINAN- family

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Mon Asm . 2024-06-30

MORE AT Google

A fantastic meal and great service. A wonderful place to eat out.

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Marcus Thorman . 2024-06-27

MORE AT Google

A super dining experience, food was delightful, service genuine without being over the top, ambiance was relaxed and very intimate. 10 out of 10!

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Manuel Gonzalez . 2024-06-26

MORE AT Google

Great birthday brunch for my friend - we were 1.5h late due to traffic and demonstrations but still received excellent service!

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. 2024-06-22

MORE AT OpenTable

Having stayed and eaten at a number of Intercontinental hotels and always been impressed, I decided to book Sunday brunch at Park Lane for Father’s Day. It sounded good and varied when booking but when we arrived, the restaurant was somewhat underwhelming (poor decor, dimly lit and not at all fitting of a 5* hotel) as was the salad and cold buffet. At £70 a head I would have expected far more variety and a higher quality of produce. The bread rolls were cold and relatively tough (and not with the salad buffet at all but with the sweet buffet!) Our waiter was very pleasant but clearly new to the role and not particularly responsive. The beef wellington was delicious and the star of the show and for a buffet the vegetables and roast potatoes were well cooked but the chicken looked unappealing and I would have expected whole chickens roasted and served rather than rather pale and unappealing thighs on a heated trolley for a five star hotel. The sweet section was okay but all very cake based and the cheese was again somewhat standard and without crackers, chutney/qunice or fruit. At an additional £8 a coffee, I felt ripped off for what was standard filter coffee at best and £8 for a small Diet Coke also felt steep. At almost £300 for two adults and two children it massively failed to reach expectations and I am unlikely to return to the hotel for any of its dining options in the future as a result. A real disappointment sadly and a waste of money. There are many, many far better options in London for a fraction of the cost….

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Karen-and-Mem M . 2024-06-17

MORE AT Google

Service was fantastic and food matched. Cocktails and negroni selection excelled, with unexpected flavour details. Of course it's not a cheap experience but it feels high-end and worthy of a celebration meal. The only potential negative would be sitting next to a party table, but that can't be helped and the waiter did a great job of controlling them.

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George Harvey . 2024-06-17

MORE AT Google

My fave spot in Mayfair - the service is always impeccable and food seriously delicious. Delicate, tasty and an incredible team that understand your palate and recommend to suit. Special thanks to Ana, Dorina and Astrit for such a wonderful evening! Amalfi tart is a must!

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Madeline Parker . 2024-06-09

MORE AT Google

A big thanks to Peter for looking after us so well and made us feel so welcome.The Tasting Menu we had was superb with some lovely wines to match, the pre dinner bruschetta and focaccia were divine.A special thanks to Chef for making our return visit so special

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Charlie Smyth . 2024-06-06

MORE AT Google

The restaurant was very quiet as they were preparing for an event later that evening. We were compensated exceptionally well by being offered a chance to meet Theo. My husband is a huge fan - so this made his weekend! In all of our previous visits Theo has been at the pass - something we value highly (we know it’s his food, approved by him)We always eat at Theo’s when we come to LDN and, without fail, it is always the highlight of our trip. The taste of Puglia menu was beautifully balanced and tasted wonderful (NB the seafood pasta should make the main menu in my opinion). Thank you front of house and kitchen team for making our day once again.

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Becky Woolley . 2024-06-02

MORE AT Google

We celebrated the birthday of my daughter The food and ambience were very good The service was also good and our waiter Rahim was very helpful With his help I met the chef Mr.Theo.

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Alicia Corales . 2024-05-31

MORE AT Google

Amazing atmosphere, delicious food and perfect service! A big thanks to Peter!

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Simone Elia Sarta . 2024-05-31

MORE AT Google

Theo actually invited us into his kitchen to meet him personally. It was an amazing gesture for our wedding anniversary. Exquisite food, service impeccable.

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Helen Pearson . 2024-05-27

MORE AT Google

this restaurant cancelled my booking at last minute. Waiting my time and money to buy the costume. Never will come anymore

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K Y . 2024-05-24

MORE AT Google

Food and service were impeccable

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Claudette H . 2024-05-19

MORE AT Google

Amazing food, the best pasta I've tasted in or out of Italy. Brilliant service from Peter.

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Vito Ivone . 2024-05-14

MORE AT Google

It has been a while since we last dined here and it was worth the wait to get back. The food was amazing , great presentation, tastes and flavours, its a super restaurant to sit back and enjoy the atmosphere, surroundings and just relax and enjoy the time with your partner. The staff from front of house to the bar, and of course who can not mention Sebastian, what a really nice chatty guy who is great asset to the restaurant. Its great that you can actually see the chef himself in the kitchen (on the night we dined here he was) and know that the food will be perfect when it comes out to you. The menu has so much to choose from and you will be in a conundrum for what to choose as all the dishes look so appetising. Already looking forward to visiting again when next in London.

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J W . 2024-05-14

MORE AT Google

Exceptional food and outstanding service. Highly recommended for any occasion.

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Rmmr . 2024-05-10

MORE AT OpenTable

Amazing restaurant and the food was delicious. We were looked after well by Peter the waiter - polite and very good sense of humour. Look forwars to visit again when in London.

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Wyn Maskell . 2024-05-06

MORE AT Google

Had a great experience at the restaurant for brunch menu. The food variety was amazing. The bakery selection was good but great quality. They had a cold salad bar with cold meats which was also great. Especially enjoyed the cold salmon. Ordered egg benedict what came with ham. My preference is salmon which was a shame. The roast was also amazing had chicken which was finely cut strips, salmon (felt this was slightly over cooked so it was dry), roast potatoes and veg. The desert selection was really good with fruits, choc cakes, cookies, muffins also Nutella choc sauce, fresh cream and other sauces. Most importantly the staff was amazing 👏

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H A . 2024-05-05

MORE AT Google

Everything was perfect! The food was incredible and the wines and cocktails were gorgeous. But it really is the service that makes the place exceptional! The staff are all amazing and make you feel welcome, comfortable and special all at the same time. Huge thank you to all the team.

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Caroline Cutmore . 2024-05-04

MORE AT Google

A great experience. Server Peter was excellent. Food was delicious although it was disappointing to see the sea bass had been swapped to salmon. We opted for the wine rather than cocktails which cost an additional £4 per head but it was a good decision on our part as both red and white wines were excellent.

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WELLFEDJLH . 2024-05-04

MORE AT OpenTable

Great experience. Food was excellent and so was the service. The wine paring is really nice too.

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SallyS . 2024-04-26

MORE AT OpenTable

Theo Randall is one chef who has his name over the door of the restaurant and he actually cooks in the kitchen! He deserves great credit for this: not just a TV chef but one who actually serves his clients great food! Sebastian front of house delivered great service.

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PeterB . 2024-04-23

MORE AT OpenTable

Good food with great atmosphere!

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Raegelle Sy . 2024-04-21

MORE AT Google

It was with enthusiasm that I walked through the door of this restaurant, nestled in the heart of Intercontinental Park Lane. He presents himself as the “best Italian” 🇮🇹 in London and I just wanted to be convinced. Disappointment: the “medium” steak is served overcooked, I found the fried artichokes bland and without much flavor, all for the modest sum of €50. My daughters were also not convinced by their duck ravioli: good, but nothing more. Please note: I'm not saying that the cooking is bad! Just that it didn’t live up to what it promised 😕

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Saïd Hadjiat (Zao) . 2024-04-19

MORE AT Google

We went for the bottomless brunch and it was absolutely delicious! I was skeptical with the quality but it was one of the best roasts! The dessert, fruit and cold selection were also very tasty. Staff were professional and friendly. Atmosphere was great for a nice brunch and catch up. The Bloody Mary I had was also one of the best I’ve had! The only and quite a big issue was the price! Quite pricy but if you can eat eat eat then great place to go for the bottomless brunch.

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L . 2024-04-16

MORE AT Google

3rd visit -regional tasting menu was incredible and service impeccable.

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Janet Carroll . 2024-04-14

MORE AT Google

Running along side the fabulous a la carte menu, you have a Regional Menu. The 4 Course Regional Menus are brilliant, from Lombardy in the North to Calabria in the South, you get an insight into the food heritage. The menus also include a glass of wine with each of the first three courses, especially chosen to complement the menu. They really a gastronomic journey around Italy, a massive thumbs up from me.

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Janet Brannigan . 2024-04-14

MORE AT Google

Regional Menu was delicious. We love to try these menus when we can & they never disappoint!

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LoveLondonRestaurants . 2024-04-12

MORE AT OpenTable

A unique italian restaurant located at intercontinental is an extraordinary experience with incredible staff with meat and pasta being these restaurants area of expertise.

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Suliman Alageel . 2024-04-09

MORE AT Google

Fabulous Italian tasting menu 😋 with wine flight at Theo Randall's restaurant in the Intercontinental Hotel (April Liguria Regional Menu) Have visited on four occasions now and have not been disappointed with the food and excellent service 👌

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Patrick Webster . 2024-04-09

MORE AT Google

Lovely Saturday brunch. The starters are all buffet style so you can go up as many times as you like. So many different types of gorgeous salads, meats etc. Only thing I noticed that is now very different from when I came before is that there is no bread station. There was however a plate of lovely focaccia pieces. You then have a choice of 4 mains to choose from which you order at your table. Finally dessert is brought t your table. To be honest, I’m not keen on how it’s served as the plate comes with 4 different desserts with quenelles of different creams. Obviously you want to try them all so you have to share with the person you are with which involves a lot of double dipping! If you are not in a couple or maybe with someone you’re not so familiar with, it’s not ideal. Either make them smaller and give 2 of each or cut them in a way that both can enjoy. I also checked and when we went in February 2019, the picture I took had the exact same desserts. Maybe after 5yrs, change the desserts? The hotel itself is wonderful. Theo’s restaurant is lovely and the service is absolutely faultless with a lovely welcome. Every waiter there today was so friendly and professional but it still has a lovely relaxing atmosphere.

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Clare Kramo . 2024-04-06

MORE AT Google

I recently dined at Theo Randall at the InterContinental, an Italian restaurant, and I must say that the experience was nothing short of amazing. The quality of the food was exceptional; each dish was bursting with flavor and authenticity. From the perfectly cooked pasta to the delicious desserts, every bite was a delight for the taste buds. I also want to give a special shout-out to Peter, our server, whose attentive and friendly service truly enhanced our dining experience. He was knowledgeable about the menu, provided excellent recommendations, and made sure that we were well taken care of throughout the meal. Furthermore, I was impressed by the restaurant manager's warm and welcoming demeanor. She took the time to ensure that all guests felt comfortable and satisfied, adding a personal touch to the overall dining atmosphere. Overall, I would highly recommend Theo Randall to anyone looking for delicious Italian cuisine served with top-notch service in a welcoming environment. I can't wait to return and indulge in more of their fantastic dishes.

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Eloy Leon . 2024-04-05

MORE AT Google

Amazing evening had here, the food, wine and service were second to none. It has a lovely relaxed atmosphere and all the staff we encouterd were excellent. I would definitely recommend trying if you're thinking about it.

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Rob Johnson . 2024-04-04

MORE AT Google

Had an exquisite meal here tonight. The service was amazing from all staff and especially Peter who went out his way to add that special touch to the evening. The food was delicious especially the tuna tartare. Thank you !

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A Quinney . 2024-03-23

MORE AT Google

Went for brunch on Saturday, two couples catching up. Slight changes to the menu offer where you can now have white and red wine or prosecco as one choice or Negroni, Aperol Spritz or Mimosa. The red Sicilian wine was lovely. The self service buffet was as before and still presents a great choice of Italy. No mushroom risotto but a fourth main course has been added. Porchetta skin crisp and meat melts in the mouth. The pasta main was served without Parmesan which was a slight disappointment as it was on the same dish served to other tables. The single plate of desserts was lovely but four people get the same as two which seems a little mean. I will be back again but will hope that those little things are rectified. Theo’s cooking is still some of the best outside of Italy.

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Phillip Hatton . 2024-03-18

MORE AT Google

A Rodent in the restaurant... Saw a rodent running around whilst waiting for our food and had to lift our legs up as it ran directly under our table. Quietly, discretely and politely raised it with waiting staff. The first person laughed it off “The mouse is crazy! Ha-ha”. Another member of staff apologised and explained it got in through an open door (fact of life, but still - it is a high end restaurant), but no offer of a drink on the house or similar – which would have underlined the apology. Another table saw the rodent too, but fortunately for the restaurant, those of us who saw it didn’t make a scene nor just walk out - especially as we noticed other celebrity chefs seated nearby. Emailed Mr Randall via the restaurant the following day but haven’t heard back for 2 weeks, which is poor customer service - I wanted to give them a chance to respond before writing a bad review online. Difficult to recommend to friends on this basis, which is a shame because the food was very nice even though we struggled to enjoy the experience. Perhaps we should have just left. Update: The restaurant have not responded to my email after a month or to this review. Perhaps they are aware of a problem with rodents in the restaurant and are choosing to ignore than acknowledge?

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Lewis Burgess . 2024-03-12

MORE AT Google

Amazing atmosphere, amazing food.. highly recommend.

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rami chahal . 2024-03-02

MORE AT Google

The Sunday brunch buffet was absolutely fascinating. Very friendly staff and loved the ambiance too.

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Joe K . 2024-02-25

MORE AT Google

We have visited Theo’s on a Saturday for the Festa in Famiglia brunch a few times - it’s wonderful food, great ambience & always amazing service. Francisco was our waiter this time & I cannot say how amazing he was & such a wonderful member of your team. We will, of course be back. Thankyou to everyone!

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Sarah . 2024-02-17

MORE AT OpenTable

We had an amazing time here the food was amazing ,we will be returning soon

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David Carpenter . 2024-02-15

MORE AT Google

One of the best meals I had in London so far. Food was simply amazing. Peter helped us picking from the menu and everything was even better than we could imagine. We had cheese soufflé, carne salata, cappelletti with duck, faraona and controfiletto, I don't have words to say how good everything was, you have to try! Peter helped us choosing cocktails and wine and they were superb. We also had the opportunity to personally thank Theo Randall. Definitely a great place to have the best food in a lovely atmosphere. You'll see us again!

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Domenico D'Alonzo . 2024-02-10

MORE AT Google

The best venue for an early dinner with a friend. No time constrains on how long you sit at the table. I took advantage of the early evening set menu; 3 courses and a Negroni. What's not to love! Everything about dinner last night was spot-on, the guinea fowl was cooked to perfection and we had the most Super Fabulous waiter. Thank you Peter, you took our evening from a 10 to a 20. All the staff were lovely but Peter gets the special mention and of course the gentleman who mixed the Negroni, I am just happy I showed a little restraint for once and stopped at one!

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Nicky Pearson . 2024-02-09

MORE AT Google

Overall food and experience good, Waitress was excellent however other staff were not as engaging or informative. Theo was dining at a table and a lot of attention was on a visitor so perhaps this was taking priority for other staff. Food was good but only the Ravioli was stand out the other courses lacked Wow for the price, wine pairing was excellent.

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DavidH . 2024-02-08

MORE AT OpenTable

Fabulous-we will be back! Impeccable sevice. Stunning food.

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Fabulous . 2024-02-08

MORE AT OpenTable

We absolutely love Theo's, the food & service are always exceptional. This was our first Saturday Brunch but it won't be our last, staff are lovely (thank you Francisco) & the food was of the highest quality see you again soon, x

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Moonie29 . 2024-02-03

MORE AT OpenTable

My son and his girlfriend had a fabulous experience

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Trav . 2024-02-03

MORE AT OpenTable

Our must-go-to restaurant in London. Fantastic food and service. The regional tasting menus with wine parings are a sheer delight. The Sunday brunch will leave you full and content. Marvelous place! Do not skip the cocktails! Some of the best, most inventive cocktails we had in London were from the delightful bartender here.

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Erin Ogden Green . 2024-02-01

MORE AT Google

We had called theo randall at the IC several times to confirm the halal status of the food and were informed that all of the meat was indeed halal. On another occasion we were informed that most of the meat was halal and only a handful of items weren’t halal. We made a reservation and were looking forward to our meal. Upon arrival, we are informed that the meat was not halal but our waitress later confirmed with the chef that a select few items were indeed halal. The food that was declared halal by our waitress was great and we enjoyed our meal. My wife then proceeded to call the IC to confirm the halal status of meat at the other restaurant, Theo's at the terrace, only to be told that none of the meat served at the IC is halal and the food we had eaten was not halal. My wife was told she would receive a return call in a week (why an entire week?) once they had investigated this further to understand what had occurred. No call, no response and no resolution to this issue whatsoever in an entire week. It is clear that there is no concern whatsoever for those who request halal food in this establishment and it frustrates and sickens me that we were misled so much and that no one has had the decency to call us and explain the situation.

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Imran Khan . 2024-01-19

MORE AT Google

Fabulous food and amazing service

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Mary SpillaneTuck . 2024-01-17

MORE AT Google

One of the most delightful experiences at Theo Randall at the Intercontinental, a “Negroni masterclass” greeted by Astrid, he is definitely one of the best mixologists. As an Italian food and wine lover along with fabulous cocktails, Theo Randall at the Intercontinental is an absolute must. Amazing Negroni masterclass and dining experience. Thank you.

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Griselda Avendano Garcia . 2024-01-14

MORE AT Google

Great food, really good staff that took care of us. We had the taster regional menu 4 course with wines included on the first three courses, good portions. Will go again.

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AnthonyS . 2024-01-06

MORE AT OpenTable

The Korean fried chicken was disappointing. On the other hand the fish and chips were excellent. Fish was flaky and sweet snd french fries were fresh and piping hot. Attentive and professional service. Fair prices for a five star hotel.

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TAMAN1951 . 2024-01-04

MORE AT TripAdvisor

Very elegant location with the right distances between tables. Peter served us thoughtfully, kindly and very attentive in his suggestions for the various courses and cocktails. The fontina flan, duck cappelletti and pappardelle with beef ragù are excellent. Extraordinary place.

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sabrina galbiati (Sabry) . 2024-01-04

MORE AT Google

New Year’s Eve was our 3rd visit on this occasion Overall good evening with friends . However the steak main course was over salted, possibly the pancetta wrapped around the beef, but also the vegetables very salty. We did ask for more veg but also salty. Excellent service. Felt it lacked party atmosphere this year, not even a party bag for NYE.

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AndrewJ . 2023-12-31

MORE AT OpenTable

The restaurant cancelled our New Year’s Eve dinner reservation a few hours from our scheduled reservation.

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. 2023-12-31

MORE AT OpenTable

Superb meal. The food is fresh, seasonal and seasoned well. This is cooking at a very high level and I would recommend it to everyone. The pasta and seafood risotto was delicious but the lamb rump was cooked poorly. I think it had been undercooked, carved and then flashed under the salamander so the colour wasn’t very nice and it wasn’t carved correctly. Quite poor for £38! The price of the food was reasonable but £23 for a ‘signature negroni’ is far too much. By the time you add on 13.5% service, it becomes a very expensive meal. That being said, the quality is good, the service was friendly and it’s a nice dining room. Would return

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Pete A . 2023-12-28

MORE AT Google

We went for the set meal on a Saturday. The food was stunning, the buffet was fab, you can do repeat forays to there, foccacia best ever! Standout for me was the mushroom risotto, depth of flavour amazing. Only down side was the noise, lots of people chattering, I seemed to be sat at a focal point of the room as I struggled to hear what was being said at my table due to the ambient noise :-(. Overall, it was a fantastic food experience. The staff were great, helpful, and kept glasses topped up.

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John Staines . 2023-12-26

MORE AT Google

Just crushingly disappointing. We booked in for “a festive brunch” according to their brochure and emails before Xmas. Arrived at the restaurant. A) no decorations B) no crackers C) no Xmas music) D) food worse than Wetherspoons , sprouts boiled to nothing, veg burnt, roast potatoes raw, gravy cold, starters dried out etc etc Poor staff clearly embarrassed by the set up (not going to name them,) but many said they’d complained there was nothing chrismassy about the day and room. Got 50% off of the bill but then started to get lots of reflective blame comments from the staff in the cloakroom. I was too angry to fight any more as my family were already very upset. Entire place an utter shambles and the place reeks of management not giving an damn and just taking the money. Cold day in hell before I got back. Thanks, you’ve ruined our Xmas eve.

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Andrew Chesterton . 2023-12-24

MORE AT Google

Amazing as always. The festive menu was so indulgent! Your standard is so consistently five star it’s seriously impressive.

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Arfurjob . 2023-12-22

MORE AT OpenTable

Exceptional. Same exceptional service every single time.

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Rmmr . 2023-12-21

MORE AT OpenTable

Excellent food, service and value for money. Friendly staff and great selection of cocktails

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jamesl . 2023-12-20

MORE AT OpenTable

The Service & help the bar team gave us after we previous reservation was cancelled at another hotel last Saturday was exceptional! Live music, great cocktail list as well as great wine list. We couldn’t have wanted more for pre dinner drinks.

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mladham . 2023-12-19

MORE AT TripAdvisor

Thoroughly enjoyed everything about the restaurant, great buzzing ambience, delicious food, great value and good service. Meeting Theo was a bonus! We can’t wait to return.

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Chris Howard . 2023-12-17

MORE AT Google

We had a thoroughly enjoyable dinner at Theo Randall: exquisite food (and real portions too!), delightful service, and a very pleasant atmosphere.

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BertrandH . 2023-12-16

MORE AT OpenTable

Had a very nice set lunch menu meal with my family. Service was friendly and attentive and food is always great.

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Luvgoodfood . 2023-12-15

MORE AT OpenTable

The food was exceptional and very delicious, worthy of Chef Theo Randall's reputation and name. The staff was friendly and made you feel comfortable, allowing you to enjoy the wonderful atmosphere. The dishes arrived warm at the right time, showcasing excellent time management skills. If there were six stars, I would give them!

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Georgios Nelopoulos . 2023-12-10

MORE AT Google

Great food and excellent service - our waiter Peter was amazing! Friendly, professional and helpful. We will come back soon

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Nicola Braggio . 2023-12-09

MORE AT Google

Delicious food and friendly professional service. Great value for money … I would pay the set price just for the amazing buffet. Our second time there and it did not disappoint, cannot wait to return. Thank you.

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AuroraM . 2023-12-09

MORE AT OpenTable

Very disappointing dining experience. I’d been looking forward to this for a long time as I love Theo Randall’s ‘simple’ Italian style. Mediocre food I would be ashamed to serve. Actually the sesame bread sticks were nice! Service was functional but nothing to get excited about.

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Jane Mackie . 2023-12-08

MORE AT Google

Excellent food and service cannot fault it., highly recommend visiting this restaurant.

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LindseyH . 2023-12-05

MORE AT OpenTable

As always. This is our favourite restaurant in London and in fact …. the UK.

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. 2023-12-02

MORE AT OpenTable

Food and wine was average but not bad for the value. The best thing about restaurant is staff. They are really so good. Especially Peter. He’s amazing and so funny. :)

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. 2023-12-01

MORE AT OpenTable

Always delivers with the regional menu and the lovely staff. I keep coming back!

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Nick . 2023-11-21

MORE AT OpenTable

Italian cuisine of the highest quality with a service to match. Each month they have an Italian regional menu. This month it's Lombardia with wines to match. It's slightly on the expensive side, a limoncello shot, albeit a large shot, was £11 and espresso £6. The set menu is worth it; 4 courses and 3 glasses of wine included for £75. You get what you pay for. Was not disappointed .Am definitely going again.

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Giuseppe Cumbo . 2023-11-19

MORE AT Google

Great food and Theo is a real gent - always happy to chat to his customers - classy guy

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Ian Humphreys . 2023-11-18

MORE AT Google

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