The Bar at Fitzwilliam Hotel in Belfast

Had a great breakfast here. Ulster fry and a sausage egg bap. The service is friendly and efficient. Great pot of tea for 2. Cost £18 so great value too.

This guy called Kevin was jst an elite individual came with excellent enthusiasm and provided top tier customer service. Big up yourself Kevin

A really cosy atmosphere here. Plenty of space outside on the river terraces. Inside caters for all main sporting events.

Comfortable room, pleasant and friendly team

A few weeks ago, we went without a reservation, and they informed us that they were short-staffed and not allowing walk-ins. We completely understood and left. However, while checking Google, we noticed that reservations were available for 20 minutes later, so we booked one and returned. When we went back in, the staff treated us poorly, saying things like, “This is not how it works,” and accusing us of trying to game the system. We explained that they might want to disable reservations in such situations, as we now did have one. However, they kept repeating, “This is not how it works,” several times, without offering any clarification. In the end, we decided to leave. I understand they were short-staffed and may have forgotten to disable reservations, but there was no need to treat us like we were idiots. A bit of understanding on their part would have been appreciated. Simply explaining that they were only honoring reservations made a day in advance would have been enough, and we would have understood.