Based on 302 opinions finded in 1 websites
Based on 302 opinions finded in 1 websites
Nº 2287 in 3097 in Leeds
Nº 320 of 399 Other cuisines in Leeds
Opinions
Celebrated my mums 80th birthday here with a group of friends. From the moment we booked the staff were nothing but helpful. I arranged for the cake and decorations to be taken up there and the staff were nothing but obliging inc helping me get everything out of the car and into the pub. We were a group of 10 ladies and every single one of us had a lovely meal. The service was good,the staff were friendly and nothing was too much trouble for them even though they were extremely busy. All I can say is thank you to everyone for making my mums special birthday such a lovely experience. No wonder we come back here time and time again. Keep us the fabulous work! Well done team bankhouse 🎂🥂
Nicky S . 2024-08-01
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The Bankhouse is beautifully located overlooking the Fulneck valley, giving great views from the beer garden at the front of the pub. All of the staff were very friendly, efficient and courteous. Unfortunately that’s were the good news ends. We had a pre dinner drink, the two Aperol Spritz’s costing £12 each. Really? We only pay £11 at Browns cocktail bar in the centre of Leeds. The wine for the meal didn’t fair much better. Ok, so £22 is becoming average for an entry level bottle of wine these days but this wine (advertised as a Tempranillo but arriving as a blend) was dull and insipid. The truth lay on the back label - only 11% alcohol. Due to tax changes last year, a lot of wines are now being watered down to hit this 11% and below mark to save on duty paid. The main meals were similarly bland. Ok as a basic course but at nudging nearly £20 each, very disappointing. The pub has so much potential, it just needs to either up the quality of it’s food and drink or reduce the prices.
roadtripper777267 . 2024-07-28
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Since this pub reopened we have eaten here numerous of times and we never had an issue with the food but our last visit was a disappointed . The salmon & prawn salad I ordered was bland. It advertises it on the menu as … “ a delicious salad combining crisp English lettuce, cherry tomatoes, mixed peppers, spring onion, grated carrot, cucumber, sweetcorn, radish and crispy homemade croutons” My salad that I received consisted of chopped lettuce and really not much else . Some bits of pepper, which surprisingly had no taste, 3 rings of red onion and 3 halved cherry tomatoes , one half which was black at the top so inedible. No sweetcorn, no cucumber, no grated carrot or radish ! The smoked salmon on the salad was extremely meagre portion and the prawns were tiny, watery and tasteless. I’ve previously had this salad on a couple of occasions and it had a good amount of salmon and larger, tastier, juicier prawns with a colourful salad and previously always enjoyed it hence why I reordered it again. However the salad I received on this visit was was very poor . If the chef has changed the ingredients then the menu needs updating to reflect this because what was advertised was not what I received ! The pub was very busy inside and out so maybe this was one of the reasons ? Lack of ingredients? We were planning on visiting for Sunday lunch in the next couple of weeks but unfortunately we won’t be rushing back to eat anytime soon which is such a shame .
dodo029 . 2024-07-18
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Had lunch here and for the 3rd time no French dressing for my salad (please order some in ) Hubbys mixed grill lovely apart from the peas which were like bullets
Lynne D . 2024-07-16
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Came for lunch on Friday with my friend. Amazing food , amazing service they were really friendly and couldn’t do enough 10/10 Well done Bankhouse I am impressed!!
Mary H . 2024-06-27
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Today my birthday was my 2nd visit to the Bankhouse. My 1st visit was on the 14th May for my daughter's birthday, I was so impressed with the food and service plus very pleasant efficient staff that I decided to have my birthday treat here too. For the 2nd time I chose the Rib eye steak at a cost of £21.95 it was just as good as my first visit. A real generous plate of food served with home made chips, mushroom, tomatoes, salad and the best onion rings I have ever had! Even the sauce Diane was delicious! Everything was cooked to perfection hence my 5* rating. I look forward to my next visit. The only downside was I was too full on both occasions to try the desserts! Thank you for an excellent meal!
Mo L . 2024-05-29
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Lovely friendly pub, good food, good beer, good wine. Excellent service. Great beer garden with fab views in summer, and roaring fires in winter. What a gem!
Janet S . 2024-05-08
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I absolutely love the Bankhouse and honestly there is nowhere I would rather go for a meal. I truly cannot fault it and am staggered by some of the negative reviews here, I feel as if they must have had a totally different experience to me! I live nearby and it is my first choice for a venue to catch up with friends. The food is really genuinely good and I've tried virtually the whole menu by this point haha. The staff have never been anything other than lovely and the cosy vibe is second to none. I am very excited to try sitting outside once the weather is warm enough, as the views are stunning!
Helen S . 2024-05-03
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Myself and my family went here for a meal,a member of staff dropped a large glass of wine on our table whilst we were eating and wine and glass was all over my young daughter. The staff never asked us to move so they could clean it up,they never asked if we wanted a towel so my daughter could clean up. The manager brought a dustpan and brush and started cleaning round us. They never asked if my daughter wanted another meal as the glass had broke at the side of her plate and we didn't know if any pieces of glass had gone in her meal. I telephoned the owner a couple of days after and he was not interested at all,he made all the excuses he could think of. We don't want a freebies,a genuine apology would have been OK. We will never eat here ever again! Especially when I mentioned about a review to the owner,he replied I DONT CARE!
julie s . 2024-04-30
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Been here twice since it reopened and both times it was brilliant. Really lovely venue, food was delicious - though portions are big! Did like that some dishes came with option of smaller portion. Staff seemed very pleasant and accommodating even though it was busy. Beautiful views out into the countryside and lots of parking too.
chloemc3 . 2024-04-27
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As a couple we visited at 1.45pm in a Saturday for a pint, coffee and sandwich. We were informed we could gave a drink sitting at the bar but there were no tables and no timescale for one coming free. There were at least 2 writers standing doing nowt so they weren't run off their feet and if we could sit down at the bar with drinks we could have been served a sandwich. Despite several attempts to change their mind we had a robotic refusal. Had been many times over the years but WILL NEVER AGAIN
Tony g . 2024-04-27
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We had a lovely meal at the bankhouse. The staff were lovely from the moment we walked in,very relaxed atmosphere. The food was beautiful. I had the chicken tikka starter in a popadom basket followed by the gammon,my friend had the deep fried Brie followed by the lasagne. All the meals were delicious,no room for desserts 🍮 but they looked just as good. Not the first time here and definitely not the last. Well done team bankhouse 🌟
O7858FLnickys . 2024-04-26
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Booked a table for 9 people. We were told on the phone the table is only for 2 hours which was fine but we were also told 3 more times whilst we were there! The food was mediocre at best, decent portions but not great, the steak wasn't seasoned and was well done even though I'd asked for it cooked medium, the veg was also over cooked. 3 people ordered the barnsley chop and none of them enjoyed it, my aunt told the staff hers was really fatty and she couldn’t even cut through it and he just said, "they're supplied locally so are all different." No apology or anything. We wouldn't return for food which is a shame as it's so local, Definitely expected better.
Kirsty N . 2024-04-21
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Great comfort food! Writing this review purely because I had a nice visit here, with no complaints at all, and I’ve noticed there’s too many negative reviews here. I don’t think the reviews reflect the place at all. The staff were lovely, there was a nice atmosphere, tasty food and big portions. The wifi is a little patchy but who needs wifi when you’ve got good company and good food!
Companion52854776848 . 2024-04-10
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Food served on a chipped plate - not a good impression. Potatoes were burnt on outside but not fully cooked on inside. Waitress tried to pass them off as 'crispy'.
lee S . 2024-04-09
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The food is nice but this pub is NOT family friendly. I would not recommend going with children. Some of the staff were ok but the others were not helpful or accommodating.
Leanne H . 2024-03-22
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The Bankhouse is a great pub/ restaurant. I met friends on 16th January to celebrate my birthday. I cannot tell you how much we enjoyed our experience. Warm and welcoming on a cold snowy evening. Wholesome food with a great selection to suit every budget. The young lady who looked after us was so polite with a wonderful smile. Highly recommended
82kayj . 2024-01-17
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Went with the family (8) all had some thing different , all very satisfied , great home food , recommend u look @ the Specials Board , with the Suet Dishes , Great service by Rebeka , , very busy inside and outside , recommend u book , has a large car park .
atw1946 . 2024-01-08
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We booked a table at the bank house for a small Christmas gathering with friends before the holidays. The food was beautiful especially the pork tomahawk steak and the halibut steak. We also enjoyed the atmosphere with the log burner fire which is perfect on a cold winter evening. We will definitely be back again!
Sam P . 2023-12-23
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Fantastic family meal. Lovely food and service. Great atmosphere. We went as a family of 5, everyone had something different and all the family were impressed with their meal. With it being Christmas time. The pub was decorated lovely. Been a few times for a drink but not eaten. Will definitely be back though
russcr . 2023-12-03
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Called as a party of six for a lunchdate. The place was packed - which is a good sign and true enough, our food was really good. Everyone was pleased with both quality and quatity. Service good too. Was really surprised to look on TA and see the Bankhouse rated only 3.5 stars. We have been three times over the last two months and it has been good every time. Places do go up and down over time but at the moment they are on top of their game.
stukno . 2023-12-01
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Came for lunch on Friday with my friend. Amazing food , amazing service they were really friendly and couldn’t do enough 10/10 Well done Bankhouse I am impressed!!
Mary H . 2023-11-24
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Thankfully reopened after refurb, great food, great ale, service, fabulous setting, friendly attentive staff, highly recommended
Sandyport H . 2023-11-20
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A lovely pub in the most beautiful setting, boasting a huge garden & plenty of seating, made Saturday lunch with the family up North, a really fun one. The staff were young & competent & plenty of them & the food was tasty. There was also no way you were going to leave hungry as the portions were enormous. Lovely wine, good value all round & an excellent time had by all.
clairek264 . 2023-11-12
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Food is delicious and good hearty portions . The chicken Kiev was delicious , homemade, none of this frozen stuff . Served with potato and salad , delicious ! The meat and potato pie was melt in the mouth served with crispy chips , veg and we were even was brought an extra jug of gravy ! The beer is good and NZ Sauvignon Blanc is particularly delicious although slightly pricey at £10.50 per glass but cheaper options available if required . The staff team are all lovely especially the front of house lady ( I must get here name next time !) All in all a great local , a fab addition to Pudsey and highly recommend!
dodo029 . 2023-11-03
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Popped in for a quick snack before the train, steak pie was out of this world and beer battered fish even better. Staff very friendly. Would have been 5/5 but chips were a big dry and over, thatsaid for quality and excellent price of fish / stake pie we will 10% return
ECSC14 . 2023-10-16
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Our Son and his wife invited us for Sunday Lunch at The Bankhouse Inn at Pudsey for 2.00pm. We arrived to be greeted by a friendly waitress who escorted us to our table and asked if we would like drinks before our meal. We perused the menu that had a vast selection. My wife and Daughter-in-law had the roast beef, I had the 10oz gammon with all the trimmings and my Son had the chicken with all the trimmings. Desert to follow. Food was exceptional. Compliments to the chef. Service spot on. 3 course meal for £22. Recommend any time!
George B . 2023-10-16
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We had booked earlier in the week as we eagerly wanted to try the roast dinners. However on entering the pub their was no atmosphere, zero smell of food that you would expect on a Sunday serving roast dinners, flies hovering around, the tomato ketchup bottle hadn’t been cleaned, therefore was all over the sticky menus and was all over my hand and top as I reached for the pepper. The roast dinner arrived and was just basically reheated, from it being prepped earlier on….the Yorkshire puds soggy as well as the roast potatoes not crisp and no steam coming off the food . However plate was hot like it had been in microwave-Like canteen food! Such a shame as it’s got great potential, as being local to pudsey it is limited for an array of decent places to eat and relax in a lovely setting.
89JennyM . 2023-10-08
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I was very happy when the Bankhouse opened again. It’s had a facelift but the views are still the same and the car park still wonky! It was my second time eating here Sive it reopened, we went as a group of 8 for Sunday lunch. Service was very good, quick and friendly but most importantly the Sunday lunch was delicious. Choice of roast chicken, beef, pork or gammon with a huge homemade Yorkshire pudding, lots of veg, stuffing and a chipolata…and proper homemade gravy. So good we booked for the weekend before Christmas for our Christmas lunch
lisasplaces . 2023-10-07
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I was very impressed that they had a selection of freshly cooked vegan food. I had the meatless farm burger which was delicious and came with chips and freshly made onion rings, but there were a few other great sounding options on the menu which I will definitely be trying when I return… which I definitely will !!
karen g . 2023-09-12
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Dog friendly ( in the voice of Jim Royal) my arse!!. It’s set up to be dog accommodating- one for at the side, don’t dare to enter the main door. Side room has Approx 6 tables to sit at. Customers with no dogs are free to take those seats( quite correctly) however as dog owners we are condemned to the same room. So be prepared to stand. We knew the Bankhouse before it was revamped- decor is still the same. Food - honestly nothing special There is a female manager- who just screams at the staff - if not the customers. Won’t be returning
emoss2111 . 2023-09-12
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We called in at 7.40pm and asked if we could eat outside for a table of 4 as it was a warm evening but got told we had to eat inside. It stated on a sign that food was served up until 8pm outside and up until 8.30 inside. We got our meal after we got our seats indoors and asked why we couldn’t have eaten out and a member of staff stated it was because they was to busy. I’m sorry it took the same effort to serve us inside as it would of done outside. Very poor customer service and we won’t be visiting again
Paul H . 2023-09-07
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Witnessed staff being bullied,young woman was in tears.Absolutley wrong ,no need for this kind of behaviour.i will not revisit this establishment.
andy w . 2023-08-22
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The food and service were lovely, the pubs atmosphere was so chilled and relaxed. The staff were all welcoming and pleasant. Will certainly be back the food was hot,fresh and delicious.
Maria M . 2023-08-17
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A nice pub just out of Pudsey. I chose the haddock and chips. A good sized portion and the fish coated in a light fluffy batter. it was delicious. My Wife said the lasagne was also very tasty. A Sticky ginger sponge and ice cream...
BramleyLoiner21 . 2023-08-14
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We have been a few times since opening. Meals are poor often burnt and not very well put together but each time masssive portions. We dropped in at weekend for Drink with our dog. The area for dogs was packed with no seats apart from...
claire f . 2023-07-31
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A great spot for lunch in the dog friendly beer garden . We had giant Yorkshire puddings which were delicious and reasonably priced. Good service from friendly young staff (and plenty of them).
bevleeds2014 . 2023-07-28
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This was the third meal we have had at The Bankhouse and they were all delicious. A varied menu with very generous portions. It was lovely to be able to order the option of a small serving, although these are fairly restricted to certain dishes....
victoria s . 2023-07-23
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My family and I ate lunch outside here and it was delicious. The chips were particularly tasty. We sat outside in the sun and had a lovely afternoon. The staff were friendly and pleasant. We will definitely return.
Boson15 . 2023-07-20
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The pictures on the Website do not reflect the quality of food. We ordered the roast beef dinner and it was like a school dinner. The presentation was poor and the beef was cut wrong which meant it was tough. Over cooked vegetables, only 2...
Melina E . 2023-07-16
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Visited this place as I’d not been in years! Food was nice and I’d go again for that. However the attitude of the manager was unacceptable. The way she spoke to a young lass was disgusting and disrespectful. If she was my daughter I would...
Teresa M . 2023-07-15
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Visited the other day for my birthday - we called and booked a table in advance and they had a lovely table with a great view over the fields reserved for us. Staff showed us to our table which they had very kindly written a...
lukeC1626YO . 2023-06-29
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This was the first meal at the Bankhouse after the long wait for it to reopen. The staff were friendly and attentive but the food fell far short of current gastropub standards. The Baked Cod & Catalan Stew from the website menu was not available...
mbellta16 . 2023-06-26
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Really enjoyed my food at the bank house - staff were lovely though young. It was very busy but the food was still gorgeous and hot
Charlotte G . 2023-06-22
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Just had a fabulous meal with my family . The food was fresh , pipping hot and there was loads. I had the giant Yorkshire pudding with roast beef, roast potatoes and gravy . I struggled to eat it all , there was so much...
Julie F . 2023-06-20
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We have been twice now for lunch time food and we cannot recommend it any higher. The food is exceptional quality and great value for money! Ryan the bar man was very friendly and great with our little girl. Our waitress Freya was very friendly...
Georgie F . 2023-06-20
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Fathers Day meal, unfortunately, it just wasn't up to scratch. Waited over an hour, got food, and with three kids, this was not fun. The children's menu is not great. I asked if I could order a portion of sausages to go with the children's...
ShimLeeds . 2023-06-18
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Poor service. We sat outside with our dog and drinks, after asking for a menu and browsing ready to order but no one returned to take our order. It then started to rain so moved inside then was told to go back out and use...
Ian D . 2023-06-17
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Not great food unfortunately, had high hopes for this new pub / eatery , but didn’t deliver. Not a very good menu ,Typical fried quick food , the food our party had was very bland and tasteless .Nice place to have a drink outdoors but...
matt p . 2023-06-16
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Was so excited when this places reopened. Took one look at the enormous, far too many options, menu and was horrified. Hardly anything for vegetarians or vegans! No veggie pies, sandwiches etc. I gave them feedback about this which got no response. I Finally relented...
JaneyB_12 . 2023-06-16
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I had booked a table and on arrival asked if we could sit outside...yes.I ordered drinks and asked for them to be.put on the bill..no.I asked for menues..no..the waitress would bring them After 15mins we waited and waited..after 40mins I saw other people having orders...
Lynda W . 2023-06-16
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After much awaited attempt to go in the bank house on a Sunny afternoon we arrived to cold appreciation from the staff. After a few moments, we were told if we are sitting outside it is as you go but I have no problem. We’ve...
Fredsleeps1 . 2023-06-13
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The location has always been great but on a sunny summer evening it was lovely to sit out. The staff and atmosphere were relaxing and welcoming. This was a Monday evening and the place was so busy. Praise to all who have turned this tired...
atkin4956 . 2023-06-12
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came to the bank house for a drink after work in the sun on my own. single, black woman. I was asked for ID when buying my drink, no other person was ID’d. The bartender was a young person himself (17-21). When I shared my...
Kenya E . 2023-06-12
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Called in for the first time since it’s reopening, always loved the amazing setting. Excellent table service despite it been busy due to the nice weather, we ordered from the 2 for £20 deal, fish+ chips and a beef and onion baguette both been very...
Robert P . 2023-05-26
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Terrible experience, after asking 4 times over ,1 hour for our food order to be told our waitress had gone home. Then no gas so nothing on draught or even soda. Emailed with no reply .emailed again to ask if it had been received. Reply...
Michelle B . 2023-05-23
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We visited Bankhouse because of the dog friendly pub it was supposed to be. Dog friendly it really isn’t….. I think that’s more marketing! 3 tables at the back of the pub isn’t dog friendly! We arrived at 6pm on a Saturday evening, with our...
kazbah71 . 2023-05-14
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Unfortunately I don’t think they have got it quite right there. Second visit, as went when first opened and gave it benefit of the doubt. However today left me feeling meh. Waited ages to place order for food ( obviously so you order more drinks,...
Rebecca H . 2023-05-11
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We visited for Sunday lunch and I have to say the food, wine and atmosphere did not disappoint. A wonderful place to eat.
Michael N . 2023-05-02
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Went during the first week of re-opening, so it was very busy and all staff coming to terms with a new lay out and learning the ropes. Food was very good, especially the slow cooked beef with Asian rice. Most items are the same as...
johnroberts26 . 2023-04-09
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We came to the Bank house after a little stroll . We sat where you can bring your dog. There was 5 of us and the table had 3 chairs. So we grabbed a couple from the restaurent where they were not in use. The...
Harry3112 . 2023-04-09
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We went as a family group of 10. The service was excellent. All our dishes were lovely and came at the same time. The brisket suet pudding was amazing!! The pub itself has a very nice atmosphere and decorated lovely with wonderful views over the...
paula p . 2023-04-06
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Great menu, loads for choice in homemade dishes, fab staff, they gave us enough attention to notice some details but enough room to enjoy our meals. Lots of veggie and GF options. Nice pint too.
P2349NHhelenc . 2023-04-05
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The pub is neatly laid out and the views are excellent. The staff are polite but could engage more.the drinks are over priced. We purchased lunch and both had a chicken burger with Mozzarella., the bread was so hard we both left it. I did...
Johntrevor79 . 2023-04-04
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Fourt visit since The BankHouse reopened and it’s been great everytime . The staff are lovely, always friendly and efficient. The food is fabulous and we’re slowly working through the menu ! Really happy this place is back open - well done Team BankHouse !...
dodo029 . 2023-04-03
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Called for lunch today at the Bankhouse Inn after a long muddy walk. We were greeted by friendly staff and were seated in the area where dogs are allowed. The food was absolutely great. Hot, fresh and tasty and very reasonably priced - 2x main...
Webton1 . 2023-03-29
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We couldn’t get through on the phone when we tried to book, so did it via FB . we found the staff to be friendly and attentive. Food was very nice, fresh and tasty, however was a little disappointed with the portion size of the...
zippydydoodah13 . 2023-03-29
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Only four dog friendly tables and you cannot see what drinks are available when ordering from the dog friendly room. Given the location surrounded by walks of which there are maps up on the wall you would expect much more
julesisgreyandbald1 . 2023-03-27
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The Bankhouse make the claim below on their website but it appears it only applies to ‘able bodied`customers. We're proud to serve our customers in and around Pudsey, Leeds. We pride ourselves on delivering warm friendly service, all year round. Our friendly staff are waiting...
Caroline M . 2023-03-24
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After today I will not be returning after I saw how a member of staff was so disrespectful to a disabled customer and her friend. And then went behind the bar and started talking about them very unprofessional I won’t be going back.
T1686XIsarahc . 2023-03-24
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Lovely food, as always. Good service, attentive staff. Great views ….what a fab position for a few drinks in the sun. Will definitely return.
R788OJalisonf . 2023-03-24
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Poor customer service. We ordered a bowl of chips, which cost £3.50, but they looked nice. When they arrived, the bowl wasn’t even full. So we complained and was told that’s the portion size. Then two bowls came out for another table and they were...
John G . 2023-03-19
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Well done Bankhouse. Refurb looks great, food was delicious and generous portions, it’s just fantastic to have it back, a real asset to the community. I for one welcome the fact that dogs are only allowed in one area of the pub as I don’t...
A C . 2023-03-12
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Manger had appealing behaviour towards staff and embarrassingly so infront of customers.Food was overrated and so expensive for nothing special.
992userc . 2023-03-09
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Had the steamed braised beef pudding, was fantastic. My pal had fish and chips. Staff attentive but not over bearing Well done 👍
Z4313BRleen . 2023-03-04
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Excellent food, efficient and friendly service, beautiful and cosy pub with nice atmosphere. I had homemade meat and potato pie with homemade chips and vegetables. Also does a very nice pint, looking forward to being able to enjoy the outside in the Summer! Booking recommended...
A7518EDshaneg . 2023-03-03
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Amazing food and extensive menu with lots of options. Went for the new chicken, leek, and pesto pasta bake and it was amazing! Very friendly service as well, and great wine list.
lukeC1626YO . 2023-03-01
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I have to say I'm disappointed having visited this pub twice in the last week. The first visit (last Saturday) was good. We sat in the bar area near the main entrance with my dogs and friends, menu looked OK but had some key vegetarian/vegan...
Kmagee_198 . 2023-02-25
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Used to frequent The BankHouse before it closed down however it slowly declined over the years but it is DEFINITELY back with bang ! Richard and his team should be incredibly proud of themselves , we called for lunch and everything was perfect from the...
dodo029 . 2023-02-23
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The newly refurbished Bankhouse is beautiful both inside and outside. The food we had was stunning and despite it being extreemly busy, service was excellent. Cant wait to visit again soon.
Susan C . 2023-02-22
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First time been to Bankhouse, the atmosphere of the pub is very clean and lovely. The food was fantastic along with the service. By looking at the previous few review, i think it is a bit harsh to criticise a new refurbished pub. Personally, people...
kwaim2018 . 2023-02-21
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Went for the first night of food at the bankhouse under new ownership. It was delicious! A beautiful bankhouse burger, and enormous Yorkshire pudding, and the vegan ice cream was stunning. A great evening!
688freyw . 2023-02-20
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Visited a few times recently or tried to, usually passing on a dog walk on a Wednesday evening and a Friday afternoon, both days being closed? On the days of the pub being open the service has been inadequate, out of basics such as ice,...
221emmav . 2020-01-31
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Waited over an hour for food after twice having to approach staff members with no apology being offered. Eventually 2 “club sandwiches “ arrived followed 5 minutes later by “risotto” which was completely inedible. Still no staff approached to ask how the food was so...
Kathryn M . 2020-01-18
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Such a shame , this has always been a good 'go to' pub for lunch, for evening drinks and for sunny days to sit outdoors with the lovely of the valley from its garden but what has happened over the last 12 months ? Visiting...
dodo029 . 2020-01-16
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Visited with family, have been previously and was impressed, not anymore. Ordered food, 7 meals and waited over a hour. 3 meals mixed up and my daughter’s meal was inedible. Appeared had been left Under heat for the hour whilst everything else was being cooked....
timtanmerseyside . 2019-12-15
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We have visited here for many years as it has always been appealing and both family and dog friendly. Increasingly we’ve been been gradually more disappointed as food menu reduced to very basic and generic options and lots of beer has often been off but...
Fracescarad . 2019-12-14
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Travelled here for a Sunday roast with some friends on and the service we received wasn’t good at all. We had booked at table for 3pm and when we arrived there was no one on the floor to find out where our table was. We...
Beccamitchell94 . 2019-11-27
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Visited the Bankhouse on a Friday evening, we had pre booked a table. Upon arriving we were given a small wobbly table despite there been better ones we could have sat at that no else ending up sitting at the whole time we were there....
Daisy_Lou_2014 . 2019-11-08
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Popped in for lunch after a walk with the dog. Ordered 2 Chicken Club sandwiches. Despite the place not being busy we waited 40 mins for the food. The food was really poor. For a start it wasn’t a club sandwich but a soggy baguette...
azhuramazda . 2019-10-19
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We came across this pub on a sunny Autumn walk and decided to stop for lunch. We thought we would eat outside but the wasps soon changed our minds. This was a shame because the views over the valley are exceptional. Inside was a little...
Sian C . 2019-10-09
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Very quiet! Rump steak sandwich very gristly Haddock sandwich- batter too thick Bought in coleslaw - frozen chips! No atmosphere and cold Would not recommend or visit again
Julie K . 2019-09-28
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Called in to meet family for Lunch as we used to live in the area. The lunch was quite expensive for the amount of meat, my husband paid.£2 eatra for the leg of lamb and got 2 slices of lamb. Tha veg appeared to be...
Malindaday . 2019-08-11
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Similar to a previous review, the pub was very quiet when we arrived despite it being the advertised steak night. The waiter immediately advised us there were no desserts but pressured us to order. The menu didn't reflect the menu published online and none of the A La Carte options were on the menu but there weren't any alternative choices. We were told the online menu was out of date. 2 of our party ordered the steak deal which came with a free bottle of house wine - guess what? They had run out of house wine. They did however offer a bottle of sauvignon blanc which was good news. After a mediocre main course we ordered coffees at the bar which were delivered to the table minus saucers. When we asked for the bill, the lady behind the bar asked if everything was ok and when we said no, she seemed taken aback. We explained we felt rushed and she said the chef wasn't feeling well! She was unable to print the bill as the till roll had run out but that we could check onscreen that the bill was correct. The pub appears to be carrying minimum stock levels and shelved behind the bar were empty- it made me wonder if this pub will continue to exist much longer. It would be a shame if the pub closed as the setting and location are excellent however they need to improve the dining experience if the want people to go back.
Karen L . 2019-07-12
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Booked here for a meet-up with old friends. The place was almost empty when we arrived ( alarm bells didn’t ring !!!)
jstan54 . 2019-07-05
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We ate early on Saturday evening as it does get noisy and my Dad wears a hearing aid. I am a gluten free veggie (all home made food is gluten free) husband is a meat eater and my Dad is elderly. We all had what we wanted and we all loved the food. My only complaint is I ate too much as I asked for a side of chips and did not need them as my meal was so big, the deserts were also generous and to get a gluten free choice was fantastic hence the over eating. I could not eat anything until 1 pm the next day, and with my veggie gluten free diet I normally end up with salad, what a treat, thank you Bankhouse see you soon.
Deborah F . 2019-06-17
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Lovely to sit outdoors on sunny mid week lunchtime. Sandwiches were good and plentiful. Salmon and cream cheese on ciabatta was nice but would suggest not to always put butter on the bread in future . Club sandwich also very good.
dodo029 . 2019-06-09
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We were really hoping that our visit would generate a 5* review as the website makes it look like a lovely country pub with good food. Unfortunately the experience was really disappointing. We pre-booked as assumed Saturday night would be busy for food, however we were the only ones dining and we could see why. Our starters (halloumi fries and ham hock) were nice but the side salad was warm and really old/stale. If it had been in my fridge it would have been in the bin! It had also not been washed as a baby ladybird appeared from within my partners salad as he was eating! Main courses were really disappointing too (fish & chips and mixed grill). The chips are cheap oven style chips done in a fryer and again we had the lank warm salad on the mixed grill and the sausages were burnt to a crisp. We eat out in a lot of good food places and unfortunately I can only describe this meal as the type you’d find at a 2-4-£10 type of pub. A real shame as the location is fab; the beer garden a real sun trap with lovely views. We had been planning to come eat here for a number of weeks after recently moving into the area and had really hoped it would become our local. Unfortunately, the quality of food really lets the pub down. If the food standard improves then the pub could be onto a real winner and is currently missing out on young couples wanting good quality bistro pub food - unfortunately the food here is really overpriced for the quality you get. If the food improves then we will definitely be back! Tap into the local farm shops and publicise this on your menu - 30 somethings want good quality pub food and are willing to pay for this! You are missing out on a huge footfall through your doors by having poor quality food. I wish you the best of luck and would love to be able to come back one day when changes have been made!
RachWolst85 . 2019-06-01
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Popped in for lunch. I had fish and chips. The Mrs has a smoked salmon ciabatta with chips and salad. She thought she was having a small portion. Food was fast and delicious. The pint of theakstons old peculiar went down as well. Staff very friendly and the views outside are wonderful.
wingmann . 2019-05-10
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First time here, called for a couple of sandwiches on a Wednesday lunchtime. Food didn't take long and was really nice, big portions. Staff friendly enough. Would definitely visit again.
Phill L . 2019-04-24
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13 Opinions
I took a walk to the bakery to see if they supplied fresh bread. I checked the opening hours and when I arrived it was closed. Wasted journey. Looks a nice place from the outside though.
1040 Opinions
Went for the first time for my son's birthday to give him a treat. The atmosphere was the first ick, sadly. Using outdated fabrics and an odd table and booth layout. And during a time they should have been busy, we were one of only a few. For much of our time, we were alone. Their cold stone for the ice cream was severely broken, and it looked like it was filthy, or sludge, coming out from under it. Only positive for the atmosphere is the display of all the sweets. They did look really good. Tables had empty dishes on them while the girls in the back didn't look very busy. The one was polite and apologetic, and didn't seem to know much about what was available or not. The other was quiet. For food....sub-par. Taste was alright, brownies for the fondue were really good aside from being a bit old/dry on the edges. They were out of half of the things we asked for. Many of the drinks, including OJ, were missing. We had to go to their cooler ourselves to see what they had, which wasn't much. Same when ordering, I ended up not getting anything for myself and had to modify my son's chocolate fondue order because they didn't have enough cookies for the order. This place has potential. If they modernized it, make it more sleek and professional to match the style of the menu, deep cleaned, updated their equipment, and actually trained their staff, and had better product management....this place could be a hot spot easily.
231 Opinions
We’ve just been to the art gallery café for lunch we won’t be going back. They sell scones but they’ve run out of jam What kind of business can’t even organise going to the shop and getting a pot of jam. Leeds city council should be ashamed of themselves.
14 Opinions
Lovely experience today! Friendly welcoming staff. Quick service. Our Drinks were made lovely. Lovely cakes! Thankyou :)
135 Opinions
This was amazing 👏 great coffee and a fantastic breakfast served by friendly staff..I have been a few times in the past but mainly for coffee first time for breakfast and it won't be last .Will try amazing wraps on offer for lunch next time in the city