The Bank House in King's Lynn and West Norfolk

We had pre chosen our three course lunch as we were a post wedding group. The venue was a pleasant, warm and comfortable room overlooking the quay with decor very appropriate to the historicity of the building.The service was attentive and well timed.The food was delicious. I particularly enjoyed the blueberry creme brûlée. It was very well balanced, not over creamy as some can be, and with just the right amount of brûlée topping, crisp and delicious. I also appreciated the biscotti that appeared to be home made.

Went here for Sunday lunch whilst on holiday in Hunstanton. Had a lovely meal although service could have been a bit better, being totally ignored by the dizzy waitress, we did actually enjoy our lunch, went back the following day and had another great lunch, this time service was much better. We will be back. Just like to add that I have had many a brilliant dessert on my frequent restaurant travels but the Pineapple one I had on Sunday (only 2 options, bit bad) was the WORST I have ever tasted and for £6.50 was disgraceful, not even fresh pineapple. Did mention to the supervisor and he was going it to mention to the chef.

A birthday celebration & thought this would be the place to celebrate but wasn’t the celebration that we thought we would get. The young staff couldn’t fault at all, he was excellent and constantly apologised for the wait & made the visitDidn’t know who was taking us to the table & thought originally it was another customer who approached us, sat at table starters were quick but then had to wait for nearly an hour for main course, think this was due to a larger party and second sittings on adjacent tables. Food average and not what we expected wouldn’t hurry back

Booked celebration afternoon tea for wedding anniversary. Was nice but Unfortunately wasn’t the best we have had. On arrival taken to table area to be then told our table wasn’t set up so we returned to bar area to wait. Within two minutes then told our table was ready. Sat next to what looked like an unsightly dusty machine with cobwebs in alcove, the rest of area was clean.Our waitress brought our Prosecco to the table, we were expecting one glass each, but the bottle was left with us in an ice bucket, initially thought that was a nice gesture as it was our anniversary ( I informed them at the time of booking). However was very short lived as this was removed quickly by another staff member as he ‘didn’t think we would want an unexpected £20 added to the bill. (True)The tea was nice, but the two scones one fruit and one cheese were small and slightly hard. Strange to have jam and cream on a cheese scone!! No small desert as we have had on other afternoon teas. We had a nice time, but not sure we would returnI believe our waitress was new to the job, but she was very ‘bubbly and friendly’

5 friends stayed here - for 3 nights. We had a great time and were well looked after by Andrew, Kieran, Abbi and the rest of the team. All very welcoming and excellent food. The building is full of history 9excellent notes in the guest info packs in the room) with the bar in what was the cash office of what became Barclays Bank. lovely location on the square and river bank. Ask for a room with a view. highly recommend a trip to Kings Lynne - fascinating mix of medieval and georgian buildings - and the surrounding area. perfect for a short getaway.

Seafood starter to share was absolutely delicious. Drinks weren’t quite so good, my beer on arrival was very cloudy and they didn’t have the wine on the menu we ordered but I was told ‘it’s the same’ by a waitress who called me darlin’ ! Not sure about the bouillabaisse, not sure it had all the ingredients it claimed. Enjoyed the night out and location. Nearly there!

We dined in this elegant and stylish quayside restaurant twice during our stay in Kings Lynn as we were so impressed with it. On the first evening we chose the Sharing Seafood Platter for the main course and at only £20 it was a very tasty bargain and very well presented. The cheese board that we had for dessert was also very good with a good selection of local cheeses. On the second visit we went for the lobster and again this was excellent and very reasonably priced. The service was above average and the draft lager served nicely chilled. The only down side was that the restaurant has a fly problem but then so do a lot of other restaurants in this part of the world. We will certainly dine here again if we return to Kings Lynn and can thoroughly recommend the Bank House for a lovely evening out.

I booked afternoon tea for my friend's birthday, but when we got there this afternoon, they weren't expecting us! It turns out that they have a new booking system, and they'd booked us in on the wrong day!I felt so embarrassed that I'd booked it over a month ago, we'd been really looking forward to it and now we had nothing. The staff were very apologetic and gave us a free drink each, but we ended up going elsewhere.

I travel the uk for work and this was truly a good find. I rate this hotel 5/5 for cleanliness, location, staffing and roomFacilities although I would have liked to see an iron in the room. Dinner was lovely and staff attentive. Abby was lovely and very personable she greeted me at reception and couldn’t do enough to make my stay enjoyable. I would definitely stay here again and would recommend the Bank House to everyone.

Friends booked this restaurant for dinner. What a lovely place. Really helpful staff, fantastic food, good wine list which offers good choices for every budget. My wife and I had the seafood platter which was all fresh, as if they had just jumped out of the sea. Then I had the cod and chips. I am a slow eater, and that batter stayed crispy right to the end. Lovely place, thoroughly recommendable. Plenty of rooms to eat privately or in a lesser crowd. Amazing.

Our dinner at The Bank House this week was fantastic- great value with lovely service and top quality food. The chicken supreme was particularly good. We’ll definitely return if we’re ever in the area again.

Absolutely fantastic meal, lovely friendly staff, perfect surroundings...first class...thoroughly recommend the pork as a main course and the blueberry creme brulee and cheeseboard were both yummy

Went for a quick coffee in the morning, took 15 minutes for someone to come and take our order even though we were persistently going inside to ask for service at our table. Finally someone took our order, 20 minutes passed and we had enough, we were part of an event and had to leave, so we spoke to someone else inside and said we are sorry, the coffee has taken too long, we wont be having it, and we left.In the evening we decided to go back for a coffee, in good faith that we would give our business to this restaurant. On ordering (after having to search for staff to take our order), another member of staff came outside and spoke to us in a condescending manner who said that we had to pay for our coffees from the morning because we had walked off without paying. We had to basically argue with this member of staff who was being downright rude to us to tell them that we had told a member of staff we couldnt have the coffee because the service was slow. 20 minutes later the coffee turned up, and in the entire time we were there no member of staff came to our table. The cups were also filthy with stains of previous users tea, and the staff didnt even remove the previous peoples glasses from the table on taking our order. Disgusting service, rude staff. Also, on going inside to find a waiter / waitress, many of them were just sitting around or having a laugh, not bothering with waiting customers. Do not be suprised if you are ignored, have dirty crockery and are treated rudely by staff. Massive let down.

We went for a treat to celebrate my son's 21st. The restaurant has a very smart look, dining rooms are interlinked and each area is very smart. We have enjoyed this restaurant before. But this time the quality of the meals did not match up. The cocktail had a wilted sprig of mint, the lobster salad was basically half a small lobster, some mixed green leaves on the side and some potatoes, no culinary finesse seen. Burger was a burger with sauces in packets, the whole sea bass however was tasty. Of three desserts, two were uninspiring. A final disappointment was that the staff had not taken the initiative to treat my son with any little surprise to mark this meal as special, even though I mentioned his Birthday on arrival. Most places can stretch to a cupcake with a candle or so, it would have been lovely.

We ate here twice this week. Keen, attentive and efficient staff. Good wine list and well priced. The scallop and pea veloute starter is superb. Good fish, skinny burger and steak. I saw someone with lobster although it was not on the menu so the second time I asked and was able to have it. Simple but tasty presentation. World recommend this restaurant, do pay for parking in the evening even if it does not seem clear you should. Second time we came my husband had asked for a couple of specific table options which were noted but we were offered the table he considered the worst in the house so pretty much ruined the evening (we were instantly moved elsewhere). Really nice crème brulee and my husband had teh cheeseboard twice!

We stayed at the hotel and had dinner during our stay. The staff were fantastic and accomodating, the palce was very clean and Covid restrictions followed. The food in the restaurant was really good (we had breakfasts and a dinner). The fish was the best fish I've had in a long time! Will definitely come back.

Took my friend today for lunch and it blew us away, we both had Scallops in pea puree and apple and we literaly nearly ate the bowls ! It was out of this world, for mains I had chicken supreme with roast poatatoes and spinach and my friend had the belly pork, both were generous and lovely presented and the tastes wer amazing. Every member of staff was extremely polite and had time to talk and explain things more than happy !!

Stayed here with my brother and his wife for 4 nights early June. Very enjoyable stay, and excellent base to tour North Norfolk.

We had the lamb and the burger, and wow! Absolutely gorgeous food, cooked beautifully. The staff were very attentive and friendly, very good service. The setting is so beautiful as well, with all of the christmas lights up. A perfect place to stop for some food on a cold winter night! Thank you Bank House ☺️

Absolutely stunning meal I had the lamb shank and my husband had the duck. I love the bank house would highly recommend it.

Late lunch... fab service and amazing food. We had a burger, fish and chips and steak pie all were amazing! Best food in 2 months we’ve been here. Staff was so nice. That will be our go to for kings Lynn

Decided to eat in at the hotel and have to say that it was a good decision too. The food was excellent ,well presented and lovely on the pallet . Would certainly recommend the steak but the Ale pie was lovely

Met a friend here for lunch - we shared a fish platter. It was very nice indeed. The restaurant is in a relaxed part of town, although it's a shame you can't actually see the river from it. Staff were more than amenable, and a good choice of food.

Lovely meals and filling, desserts were a little pricey for the size of what you get but I suppose it's where you are 2 course meal and 1 round of drinks was £95 for the 4 of us

Good range of food in comfortable surroundings. Well placed for the water and for the town. Good service

We popped in for lunch, had really only wanted a sandwich but they only really had bigger meals . We both had chicken with orzo. Very nice it was.

We are new to the Bank House, however we have visited 3 times over the last few weeks. I thought it best to pass my review after a few visits. Every time I have visited the front of house have been on point and the manager himself exemplary. It’s nice to be greeted and then asked if you have a mask, sanitise and sign the relevant COVID paper work.The Bank House is a Georgian building and very typically grand with large sash windows and huge bay windows. With wooden floors and an open fire I can’t recommend anywhere else in Kings Lynn to spend a winters afternoon. Slightly over looking the river and the buildings adjoins what looks like a sluice gate.The menu at the moment is limited however I have been happy with the dishes that I have chosen, the price is high end for the town but luckily there is a Weather Spoons a few hundred meters down the road. The portions aren’t huge but that is in keeping with the menu and the style of the restaurant.The waiting staff are happy, (as far as I have tested them) to accommodate and changes to the menu, I asked to swap crackers for bread on the Ploughman’s, we ordered mains and staters together ect.So all in all if your looking to dine with amazing ambience, sterling front of house and great tasting food. Try the Bank House.If you have an issue or are dissatisfied then I implore you to ask for the manager as I have all confidence in him.Ben

Having a total fear about eating inside a restaurant in this pandemic, this restaurant has a quite large outside area for diners. As always when having visited this restaurant, one feels treated as valued customer, not a cash cow. At no time, has any preparation been presented prematurely, i.e. undercooked. Thoroughly recommended.

Nice friendly greeting and one of the waitresses was very nice, but that was the best part. Very limited menu. Steak arrived very quickly and was not very good, tasteless and tough, absolutely no juices at all. I was asked at the beginning if it was ok but I had only just started eating so didn't really know at that point. When I had finished it was obvious there was something wrong because of the inedible pieces left on the plate. I told the waitress and she said she would tell them in the kitchen and that was it. What really made me laugh was being served half a small field mushroom and half a small tomato. When the normal price for the steak is £25 and the Government is paying £10 surely they can afford a whole mushroom.I certainly will not be going back.

Me and my friend visited Bank House and were greeted warmly by very helpful staff members. We chose to sit outside and were promptly brought our menus and asked what we wanted to order. We both had bruschetta for our starter which was well presented and tasty. My friend opted for the steak and I had fish and chips. We were both very impressed with the quality of the meats and the taste and again were well presented. We had a lovely visit and will definitely be coming back. Only criticism was it was a very small menu choice it would have been nice to of had more options to choose from.

Two glasses of beer both off/cloudy/ not a good start! Very disappointing meals - fish definitely wasn’t large as ordered & definitely of very poor quality - Chips tasteless & possibly re-heated / Burger not very appetising either. All very embarrassing as my wife& I were treating a friend to a special birthday Lunch. Just dreadful. B Considering the Government Discounted Scheme during August the menu was very limited compared to other eateries we’ve visited in the area - Definitely not the standard we’ve experienced at the Bank House in the past. Management should address these adverse issues - Don’t fob your customers off with such dreadful crap meals - will not be returning or recommending!

Booked a table for 2 for my wife's birthday. We have been to the restaurant many times in the past, however this was not a pleasant experience. Taken to a table near the entrance, no atmosphere. The menu is very limited and not one we recognise from before. If you would like a burger, pasta, fish and chips then fine but not a great choice. I understand that Covid rules make things difficult for the restaurant but if they want to entice people out to dine, then a menu of more than pub food is needed. Staff did their best but management need to reassess what they want the restaurant to be particularly during the winter months.

My fiancee, our small dog and I were looking for a place to enjoy a late lunch in Kings Lynn and stumbled across the Bank House just yards from where we had parked our car on South Quay. We sat outside where the wall both blocked the view of the river, but also the strong breeze blowing off the river! The staff were friendly and attentive, the food tasty and the cost low due to the 'Eat Out to Help Out' scheme. The menu has been reduced due to the COVID pandemic, but I had a superb Ploughman's, while my fiancee enjoyed some delicious chips and chocolate ice cream! The dog was also welcome in the garden. Inside, the tables were safely distanced, the decor very smart and the toilet was spotlessly clean. Very good.

Had dinner in this very pleasant riverside restaurant on my birthday. Not surprisingly, seafood figured prominently on the menu - so we chose the shared small seafood platter for our starter. A generous-sized tray arrived, making us wonder, "Wow - wonder how big the large platter is?" It was excellent - and included cockles, which I hadn't had for years and were delicious.Then while we were enjoying our mains, the waiter arrived to say, "Very sorry - we served you the large seafood platter by mistake. But we'll only charge you for the small one." No problem!

Extremely disappointed with the food. Ordered a pea risotto and it tasted like mushy peas with some rice in it. Also ordered medium steak and it was red with blood seeping out! Sadly when I commented about the steak the excuse I was given was that it might have been someone else’s order! I felt sorry for the front staff - they handled my complaint well when it came to the risotto - they did not charge me for it as I had only eaten couple of mouthfuls. It’s a shame as the location of the restaurant is fantastic - just by the the river but the food will let them down.

We weren't sure if we could pop in for drinks without booking, but while looking at the menu outside a lovely server opened the door to us and welcomed us in. We enjoyed a few drinks in a great atmosphere, and would definitely return.

Me and my boyfriend had a lovely experience here.We came midweek for lunch, and were greeted by friendly staff. Their menu was limited, presumably due to coronavirus, but they still had a vegan dish. The dish was a lentil and coconut curry and was delicious! The food was fresh and great quality, but we paid less than you would think for it! The only thing is there were no vegan starters, but I understand due to coronavirus that restaurants are having to limit their menu. Will visit again!

We stayed here for 3 nights on a trip down "memory lane " and ate in the restaurant each night.The staff are friendly and helpful but not overly so with good knowledge of the menu and local area.The room was excellent overlooking the river with everything the traveller needs for a relaxed and happy stay.We enjoyed our time here and will return, staying during the week is quieter as we did.

Enjoyed an excellent supper in this comfortable restaurant. A simple menu and good cooking coupled with perfectly acceptable prices plus very pleasant service made for a very nice supper.

We arrived at The Bank House around 12.00 pm.When we asked for a table, the guy hummed and dithered for a few minutes as if struggling to fit us in.Eventually he showed us to a table in an almost empty restaurant, so why the fuss ? A table occupied of ladies and one other only of three people.No one else entered for the duration of our meal.Food served disappointing.I ordered sea bass with noodles, expecting a fresh light plate of food.Sea bass overcooked, noodles were like basic pasta, thick with a gloopy sauce.My husbands salad should have had saffron potatoes, no saffron.This restaurant has lost much of the charm it used to hold over the years.Menus have dishes also on the reverse, I did't even see the sandwiches etc on offer.Any place of class would have a separate page for each menu.This will be our last visit here.

I took my mum here for a birthday lunch last May. The service is second to none as they think of everything. Water was brought to the table without asking and the food was absolutely sublime. Mum and I shared the fish platter starter between us and there was more than enough for both of us. We then both had the cod with crushed new potatoes, tenderstem broccoli and clam sauce. Mum didn't want the sauce over her fish and asked for hers in a small jug, which wasn't a problem. We had a lovely glass of wine and spent our time over our food, as we weren't hurried along. All in all a lovely meal and we will both be back soon.

Great position great place easy parking. We will return. Friendly helpful staff. Fabulous location. Good value.

Liked Bank House a lot. A gorgeous converted merchants house, this is an upmarket , award winning, pub and restaurant with very nice rooms. It is on the banks of the river where the merchants would have traded goods delivered to the port. It is also very close to the old part of town which is gorgeous. My room was really large. It was spotlessly clean, presented really well with all the right touches like freshly baked cookies, home blended coffee, bottled water etc. Nice shower and toiletries and a huge, super comfortable bed. The room had a lot of character and was beamed with some seriously old panelling in parts of the room. Decor was nice! I ate in the restaurant. A good choice of restaurant meals, not pub meals. Clearly a foodies choice. I think it has won awards. Service was ok - very pleasant but a little slow. Lacked finesse too. For example I had a plate of local cheeses. The server didn’t tell me what they were which in a really good restaurant they would gave. That is quite picky because it was good service all in all. I enjoyed the fact their were no kids to be seen too. My only rub is that you have to park in the council run car park and it is not an inexpensive addition to the cost if your stay. There isn’t anything the Bank House can do about that. I would stay again and I would have no problem recommending it.

Went for afternoon tea and we were seated in one of the rooms that was not in the main restaurant/ bar area. It was perfect and we had a lovely relaxing afternoon with a delicious afternoon tea. The food was very good, warm scones and sausage rolls and a selection of sandwiches & cakes with unlimited tea & coffee. A very enjoyable experience.

Very nice food with a good range to suit most. The range was somewhat limited on the menu but the items ordered were all very nice and well presented.

wife treated me to afternoon tea for my birthday on monday 13th of january, Loved the place, Food was great looked and tasted fresh and cheap enough at £30 for 2 people. Only issue was daughter had a sandwhich which had spots of mould on the crust and salad looked wilted with old soggy toms. "why didnt i say anything" waiter was a nice guy that was welcoming enough and afternoon tea was lovely other than me wondering if id just eaten the same mouldy bread than my daughter was given

My wife and I stayed for my over my 50th birthday weekend, we were upgraded to the Captain's Room which such a nice surprise and we really loved the room. The staff were so helpful and friendly and nothing was too much trouble.We also had dinner here and despite there being several Christmas parties going on that evening we never had to wait for service or food. The food was delicious for both dinner and breakfast. In short we will be back!

We Regularly visit The Bank House. We Regularly call in For Drinks. Over Christmas we had a Wonderful Meal with Friends.The Bank House has Always had High Standard of Food and Service.

Booked afternoon tea for birthday present.Arrived and was seated and tea offered. I had specified that I didnt like fruit cake and mince pies as this is the time of year for festive desserts. Sandwiches lovely plenty of filling and fresh. Went to eat the scones couldn’t cut them. Staff agreed they were rock hard and returned them telling us that they only make a certain number fresh everyday so there might not have any left. However two piping hot scones came out to us and we were able to cut them, unfortunately once cooled they were rock hard so inedible . Obviously they had microwaved the scones. I did complain and was told they were sorry about it. The other cakes on offer were not that appetising. Bakewell tart, mince pie slice, coconut jam slice and chocolate brownie. The staff were very busy and we had to ask for ore tea. After finishing I asked for a box to take the remaining cake home as I was reluctant to leave them as I thought the tea was very poor. On asking for the bill I was told that they had only charged for one person and apologised. As I had taken a guest for a birthday tea I was not impressed. I have had afternoon tea there before and it was ok. Doubt if I will return.

What a lovely building in a beautiful setting by the river, really great food, diner and breakfast and nice staff. Kings Lynn is a hidden gem for sure.

Yesterday we dined at Bank House on the quay in King's Lynn.

Popped in for cocktail after nice walk along the key we meet by very rude bar staff very unhelpful spoke down to me and made me feel silly would never go back

We have visited before for lunch but this time in the evening before a show at the corn exchange & called in without booking. Although they were busy the staff managed to find us a table. Again the food was good & served by friendly staff.

Another notch on the restaurant week, this time going for dinner with friends (11 of us) so we dined in the boardroom which felt special. Dinner is more expensive than lunch with two courses £18 and 3 £23. We both had the Barnsley chop followed by a chocolate delice, all excellent. Everyone enjoyed their meals and we had a great evening.

Went to the bank house (which I often do) but my first vegetarian Sunday roast. It was quite nice but no roast parsnips & gravy was tasteless. It was served with cabbage & mangetout, if you wanted leeks in cheese sauce it was an extra £2 which for the cost of £14.50 I expect better.

Wonderful afternoon tea, good selection of sandwiches & cakes with very nice scones jam & cream to finish. Plenty of fresh tea in constant supply. Very nice comfortable old fashioned surroundings and staff very attentive. We felt no pressure to finish or leave, altogether a very enjoyable experience. Parking nearby was also easy.

Looking for somewhere decent to eat, chanced upon this tucked-away restaurant close to the river front. Knowledgeable and courteous waiting staff, and portions very sufficient to please. Shall go back soon.

This is the second time we have fortunately been given a voucher to the bank house it’s a brilliant present to receive as you can have anything on the menu plus a full bottle of house wine. Very attentive staff and very good menu always busy so book before hand. Hope we get another voucher for Christmas lol

Ate here today as a recommendation. Waited 20 minutes for drinks 50 for sandwiches. Won’t be back. Now meal was wrong at no stage was asked if everything ok we would have no.

Visited for an afternoon tea on the weekend just gone. It isn't fair to compare to other afternoon teas with the Assembly House in Norwich coming to mind, as all are individual, so, this afternoon tea is in a really nice setting by the quay, with a nice ambience in the restaurant area looking out. The coffees and tea we had were really good, the sandwiches were tasty and fresh. 2nd tier had a nice sausage roll and a fruit scone (only moan would be i would've liked it warm). The cakes on top were all good with a mini Victoria sponge and bakewell along with a brownie and tiffin. Definitely recommend and good value for money, as i left full.

We went back twice, as we found this restaurant to be the best in town - that was for meal, service and ambience.

Second visit with large group. One sausage roll each, best part of the afternoon tea assortment. Sandwiches were okay, fillings not very exciting. The worst part though were the scones and cakes, assuming they were made in house the scones were heavy and dry. The eclairs were not finished and left on the platter. The Bakewell tarts were like my children would make with overworked pastry. The best bits were the macaroons and the small round of Victoria sponge. There was no option of tea, and we had to wait for staff to reappear to ask for refills. Tea strainers were on the table, which was just for show as tea bags were used. Unfortunately I will not go back again It was not worth the £15 price tag, I left hungry.

A bit Fawlty Towers-esque and bizarre set up.

Food, service and rooms were fantastic. Would highly recommend this lovely restaurant/ hotel.

The group I was with had pre-ordered the main dish. I chose risotto and - like the others who did - did nor regret it. The crème brûlée was out of the is world.

Had a meal with work colleagues, the place was very friendly and homely.

A family meal was organised with people travelling for over an hour and a half to get there. The first thing was the bar service, only one steward and he was working like a beaver, the second and worst thing was the beer, it was disgusting, first pint poured was cloudy and had a smell of vinegar, the second pint from a different barrel was actually sent back, it was totally undrinkable. The Guinness was kept well, as was the lager.

Although the treacle smoked salmon was a nice starter the quantity was so small it barely registered, one spoonful and it had gone. Neither my friend or I are big eaters, but even we thought that it was more like an amuse bouche than a starter. The main was lovely. Mariette Burrows

The two things I ordered (Sunday Evening) they had ran out off & what I got was being honest average, the roast saved by a great gravy, so I was really looking forward to a hearty breakfast. Sorry Sir we’re out of Black Pudding and then given a poached egg that came from a Quail......This is a lovely building, great history with very comfortable bedrooms & I was looking forward to my visit but sadly it did not hit the mark. To be fair to the staff, there was a very busy 60th going on so they may have been stretched but this is supposed to be one of those places to stay & enjoy & they should be able to cope. Being charged for two roast dinners on a single occupancy probably capped it off...I will have to give it another go though so can’t have been all that bad.

Popped in for quick breakfast on the last day of our drinking odyssey and had a quite lovely breakfast in most gentile surroundings. Slightly unsightly due to building work but it has to be done. Will return for more breakfasts when in town.

Popped in to finish our evening out. Sat in the main bar area and couldnt have had a nicer end to our evening! Gin cocktails for the birthday girl made by Seamus were delicious!

Great location overlooking the river and the customs house. The outside eating area was rammed when we arrived - we enjoyed some drinks but I was tempted to try some food - sadly the timimg was wrong for us. Next time.

Had a wonderful stay, beautiful room, everyone very helpful and went out of their way to make sure we were ok, great evening meal and breakfast, already looking forward to our next stay. Also great information about Kings Lynn and surroundings in the room.

Great location and the room was big, comfortable and stylish. Unfortunately, we sat down for lunch for a very average meal.

Fabulous location welcoming staff superb our family pretty well took over the hotel we hosted two dinners which were both excellent.

First visit and what a lovely building. We arrived at 2pm and it was very busy. Food was delicious, but service was a little slow, took nearly two and half hours to eat a 3 course meal, as there was a long wait between each course. The waitress that served us seemed to be frustrated and under pressure and was not happy when someone on another table asked for an additional chair. Tables are very close together so not much space to move around comfortably. Lovely views, delicious food, worth a visit!

This fabulous and fascinating grade 2 listed building has managed to accomplish a very rare feat. The beauty and integrity of the building has been enhanced and celebrated wherever possible, and yet, for example, modern bathrooms with fabulous electric showers complete with amazing water pressure have been seamlessly integrated to give the absolute best of both worlds. I stayed on business recently in the Captain's room and what an absolute pleasure. Easy to find, located as it is on the banks of the river. Parking is a little distance away on Boal Quay for long stay. I was welcomed and my bags taken and shown to my room with warmth and genuine hospitality but efficiently. The room is outstanding. Hugely spacious, beautifully decorated with a stand alone bath with views of the river and a full blown modern bathroom with wet room, electric shower, amazing instant hot water with good water pressure and the most gorgeous sparkling white, fluffy towels and robes. The complimentary toiletries are expensive and generous and just indicative of the care and thought that has gone in to everything. The bed linen is a high thread count, beautiful quality and immaculately clean on a beautifully dressed bed. The night I stayed was terribly humid, so a spare sheet had been left out to use should I wish to lose the duvet. Now THAT is 5 star hospitality. The dinner was superb, every single staff member I interacted with across the whole stay was nothing but charming, professional and attentive. If appropriate, do make sure you visit the ladies rest room in the main part of the hotel to see how beautifully they have kept the old cooking range and made it a quirky and fabulous feature of the room. There is indeed lots of history and memorabilia about the hotel which lends depth and fascination to moving around the hotel. Many quirky rooms to snuggle up in, or entertain a larger group in relative privacy. How fantastic! Breakfast was delicious and freshly prepared, dietary requests accommodated with grace and good manners and check out was a joy as I explained what a wonderful time I had had. I cannot recommend this hotel highly enough. I will return whenever I am lucky enough to be in the area.

We booked into the Bank House as my husband had been given a voucher for his Birthday for here, we were told by his step daughter that was a nice place to have a meal. The voucher that was given to him said 2 lunchtime courses, starter and main and glass of wine or beer.

We had a lovely night spent in the captain's room, complete with river view and freestanding bath. Lovely comfortable room. We loved the hotels Georgian decor, with each area uniquely decorately. The eggs Benedict breakfast was one of the best I have had. We would happily book here again.

Despaired of finding anywhere other than a chain - decent Pizza Express in town incidentally - we stumbled upon the Bank House. Beautiful location on quayside. Fabulous professional service and most importantly delicious and well presented food. Very enjoyable meal. Would highly recommend this restaurant.

We love the bank house and regularly went out our way to eat in the restaurant.But o dear something has gone badly wrong .Our food tonight was very moderate ,average at best .Not only was the food bad a pint of lager has gone up to £4-90 .I understand the head chef has recently left and that would explain a lot .Come back Stuart all is forgiven .What a shame .a rare Norfolk gem ruined . Can only assume such a dramatic change is due to new owners .

Bank House is on the quayside in historic Kings Lynn, a beautiful spot. The food is super, the team very friendly and the building historic and quirky. We had an excellent lunch (see photos) with friends on Sunday. Besides traditional Sunday lunch there was a good range of choices, we had the superfood salad with salmon and risotto, both great choices. The dessert were also very nicely presented. It’s not cheap but moderately priced.

We stayed one night late April in lovely weather. With a very comfortable first floor room facing the river, we had a lovely experience. I thought it was good value. Dinner was good. Business-like food rather than fine dining. Rather nice. I think they were busy with two private parties, so maybe a little stretched. We would come back any time. Sitting out on a bar terrace is a great experience as well, although beware that cold wind from the North Sea.

Took "foody"guests from Australia and met expectations with in season Asparagus starter good crab salad and excellent fish and chips.Parking a bonus and lovely old building and views

I went for a baby shower and I was the first to arrive. They took me to the table and offered me a drink. I felt welcome and not in the way even tho I was the first to arrive. The staff were friendly and made sure we had everything we needed but weren't pushy. We had loads of food and the price was very reasonable.

We were recommended here by a couple of people so went on the off chance we could get in on a Sunday.

Had a family meal here a couple weeks f times now. Food freshly cooked and very tasty. Would definitely visit again next time we are in Norfolk

Good location overlooking the Ouse in the older part of KL. Trio of pork main was excellent with tender meat, tasty accompaniments, beautifully presented. The shiraz was good too. Not so the 'appetiser' of griddle turkish flatbread and hummus. Bread was cut too thinly and was barely warm plus the hummus had been dished up a while so going dry. Nice ambienace and, in Summer, terrace has views over the river.

Stayed for 3 nights, excellent boutique hotel with excellent and unusual rooms in a very historic building Service is very good and food is excellent, Sunday lunch is very good Excellent value for money and highly recommended

It was a birthday present and it was a Sunday and they first of all put us in the restaurant with everyone who was having a late Sunday lunch which was a bit weird so we asked if there was somewhere else we could sit. They moved us to a beautiful room and we're a bit surprised that they didn't just put is there in the first place. The service was fine and the food was nice but nothing special really but I think afternoon tea these days is being served everywhere so to be different isn't easy.

Visited the Bank House today for afternoon tea with three friends. In my opinion it wasn’t great and I’d be reluctant to go back again. Sandwiches were thrown together with very little finesse.

Lovely old building in historic King's Lynn. Great for lunch especially if you can grab a window table overlooking the square. We went for the smaller versions of the main courses which were ample for lunch. The mussels were delicious!

I stayed at the Bank House for several days for work and ate dinner here once and had breakfast daily. The dinner was really great fish and chips were ace. Breakfast was beyond delish love the brown bread and jam and also eggs benny great choice as well.

I was there for year end party together with colleges from office. Was really organised we prepared and staff are cooperative.

Consistently efficient lunchtime service and tasty good value seafood platter makes it a good venue for a time-constrained business lunch.

Lovely afternoon tea. Catered for food allergens, nothing was too much trouble for the staff. Loads of food, we couldn't eat it all. Would recommend.

I hadn't been here before but wanted somewhere to take my mum for her 80th birthday so thought I'd try it. Parking is outside but we had to pay as the restaurant is on the historic quay. It was not expensive but I would bear this in mind if you have frail relatives or mobility issues. The restaurant was a bit drafty despite it being a mild February day. The decor was fine and the seating comfortable. Staff were attentive, but the woman serving our drinks didn't seem to know which was which despite them being written down on a pad on the same tray. I ordered the halloumi and mushroom burger which was really disappointingly dull. I think it could have done with a nice relish or something to make it sing. The chips were fries which is never a good thing, but is personal choice, so some people might prefer this. They had been pre-salted which I dislike. My companions had the roast beef and disliked the fact that it was served swimming in gravy saying that they would prefer to be able to add as much or as little gravy as they wanted. My mum thought the veg was underdone, but my partner said it was fine, just as veg should be cooked, i.e. not overcooked so it is soft. The selection of veg on offer was also good. The Yorkshire pudding looked really good, but I didn't taste it and no one passed comment about it so I can't judge. The portion size was spot on, I didn't feel uncomfortable but didn't have a dessert because I was full. We left saying that we wouldn't try it again but maybe we just chose poorly? A lot of people seem to love this place, so I could well be wrong.

Came here on a Wednesday evening with a group of 6 work colleagues. I had recommended this restaurant after a great visit 10 months ago so it was important to me that everyone enjoyed the visit and overall they did not disappoint.

Four of us had dinner a couple of nights ago.Everything about the evening was first class.The menu choices wete extensive and very interesting so all of us had no trouble in choosing something suitabe.The restaurant was busy but service was prompt and efficient so were not kept waiting and niether did we feel rushed at any time.Starters and main courses were excellent in all aspects and thoroughly enjoyed by all.We did have a dessert and chose from the mini selction expecting a small portion which wasnt the case as the portion sizes were surprisingy large.

£14.00 for fish and chips. Expected good quality. Got pre cooked fish, mostly batter with watery fish. Dreadful. Chips were okay.