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4.0

Based on 676 opinions finded in 1 websites

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Nº 548 in 891 in Gwynedd

Nº 113 of 188 British in Gwynedd

CUSTOMERS TALK ABOUT DISHES WITH..steakcookedfishchickenlambmustpieribssoup
Score
OpinionsNoteTripAdvisor6764.0

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Terrible food avoid don't waste your money my food my lasagne was oiley complaining given a drink ordered another meal not much better never eat there again

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Paula B . 2024-11-24

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Very disappointed ordered steak ale pie mine was quite good Mrs ordered lasagne very oily quickly ordered same as mine as complained free drink then given hard so called steak ale pie guy behind bar said it was ok very hit miss and for 30 odd quid absolute joke never go again not bar staffs fault unfortunately it's a expensive microwave meal place only giving true review

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Philip B . 2024-11-23

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It looked as though there were good vegan options. But when I went to order I was told that things listed as vegan weren't actually vegan, then the dish I asked for wasn't available. Finally I was served a nasty, microwaved Wellington swimming in tomato sauce with microwaved potatoes. Other people liked their meals but mine was pretty horrible I have to say

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Caroline H . 2024-11-17

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We identified the Australia as we have the tricky balancing act of having dogs and my sons gluten intolerance. It qualified on both counts so credit to that. The beer was awesome and the fish was spot on on my wife and kids plates, that's where it ended. I was starving hungry and I ordered the burger and chips, the burger no complaints but the chips were anemic on all our plates and not much effort with bulking up the burger. For the price, my plate was utterly disappointing. Had it been a tenner I'd have shrugged it off but for £16, it was ultra disappointing. Go for the beer, leave the food well alone.

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garside26779 . 2024-11-01

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Popped in for an evening drink and bite to eat. Pleasant staff and pub was very cosy with a real fire... Good choice of beers especially purple moose. Beware the food portions are huge. Would visit again.

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Ray . 2024-10-25

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Fantastic pub gorgeous food excellent service not a fault in site fully recommend to anyone in town to visit also dog friendly which is always a bonus very fairly priced .

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Chris W . 2024-09-21

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My wife and I visited three nights on the bounce, we didn't eat there on the first night but the purple moose ale was a real winner so we returned for the next two nights when we also ate, sausage and leek mash and peas first night and steak and ale pie with mash and peas the second both of which were excellent with good portions, staff were very pleasant and helpful, I find the comment about the barman with tattoo's on his face a bit odd as with us he was particularly welcoming and courteous, all in all a great atmosphere with a wide range of customers, visitors and locals very friendly indeed.

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Alan H . 2024-09-18

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Weird atmosphere. Beer was good. Staff were quite friendly although there was one man with tattoos on his face and didn’t look friendly whatsoever, Same guy came out with many racial slurs and had an argument with a customer, this customer went on to say that this member of staff had been having sexual encounters with minors.

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Jon S . 2024-03-16

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It appears the options for eating in the town are limited. We visited the Australia and were highly delighted with then place. It was clean and comfortable. The food was really tasty and excellent (Lasagne, Curry, Steak and Ale Pie) and the portions were generous. The staff could not have been more pleasant, helpful and accommodating. All in all a fabulous experience we can't wait to repeat.

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oolum . 2024-02-11

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This is a great place for drinks. Can't comment on food as didn't eat. Hadn't been aware of the Moose brewery but I'm glad we have discovered it. It's getting harder to find a real bitter but the Moose dark bitter was perfect, very smooth and very tasty. Staff were very friendly and made us feel welcome. I liked the decorating choices and the bathrooms are worth a visit for the creative plumbing. Would have been five stars but for the dog policy (dogs welcomed). I am starting to make choices for eating and drinking based on dog policy.

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966spd . 2024-02-09

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Ate here with the family after many years of only calling in for a drink. Food was reasonably priced and everyone enjoyed the chips. Pub is very rustic, a nice place to relax with a pint after walking in the hills. Staff were friendly and it had a fun atmosphere.

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shazbatzannie . 2023-12-29

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I was directed here by a hotel receptionist. I was not disappointed. Great beer, great food, great staff. So much so that I came back the next night. Very much the same. I will remember this place for when I'm in the area again. Thank you to all at The Australia.

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Robiarty . 2023-12-06

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A great night out, purple Moose brewery choices are fantastic and the food absolutely delicious. Really good prices and super friendly staff!

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GeorgieG79 . 2023-11-23

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Always full and always a good and decent pint of proper ale. Always warm and cosy and the locals at the bar are always so friendly and give it a lovely character. Recently changed their menu which to my disappointment no longer has the steak salad on it. Opted for the chicken goujon, which although very nice, was not worth the £7.50. Burger I had previously off the lunch menu was fantastic and plentiful however and well worth the money. Toilets could do with a bit of a scrub. Overall a very nice pub.

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Wanderer11837904021 . 2023-11-20

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Great food, great beer, and good value too. Burgers were delicious and service was prompt despite being busy.

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michaelfY3050PC . 2023-11-17

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Expect a very warm welcome from the staff at this pub. We ate here on two consecutive nights whilst staying at the nearby Premier Inn, and found the food to be excellent with good sized portions, They have a good selection of reasonably priced ales and I can personally recommend the Wrexham Lager. The pub is dog friendly and the barman has a tub of treats for them and seemed to be a true dog lover. Good food, good beer, great staff and a true happy atmosphere. If it was closer to home i would be happy to use it as my local. I look forward to returning next year.

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premier-spy . 2023-11-06

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What a friendly place to have great food and fantastic beer with a really welcoming atmosphere (including the dog) if you are in the area definitely worth going, we gave only been in porthmadog for 4 nights and been 3 times 👍👍😋

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Ian D . 2023-10-19

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Came to Porthmadog for the day on the train and headed for this pub because we knew it was dog friendly. staff very polite and welcoming and even brought a bowl of water for the dog . service. Excellent food lovely we know whete to head next time we are here ! 😃

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lorraine b . 2023-10-14

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Dropped in here whilst away on business. Friendly staff, good grub and superb beer particularly the dark side bitter...lush.

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Mark P . 2023-10-10

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Great tasting real ales from the Purple Moose brewery. Good prices for fantastic ale. We didn’t eat there but the menu looked good and judging by the amount of people that came in just before they started serving evening meals it must be good,

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Derek L . 2023-10-07

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We ordered the steak pie and lamb mains. Each were served with fresh vegetables, which we appreciated since we are touring. It was delicious comfort food. Good value for money.

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Roving21122105683 . 2023-10-04

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Tried again for lunch but nothing on. A bit hit and miss with food service and sometimes an odd atmosphere. Beer good though.

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Sarah B . 2023-09-21

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We were staying a few days just outside Porthmadog. Today we went into the town and had been recommended to visit this eatery. Why? Because the Nachos were to die for. We were not disappointed. From walking in to leaving we were treated as individuals,...

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andyp544 . 2023-09-14

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The worst meal ever. We waited well over one hour to be served. When delivered, the steak and ale pies were rock hard. We were told they were the last ones available. We returned them and asked for lasagne instead. We had to complain about...

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Alain L . 2023-08-29

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We stopped here after reading about the gluten free options on offer however were disturbed to find that these options are not gluten free at all. They're suitable for those avoiding gluten but NOT for coeliacs as the kitchen uses the same frier for all...

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Sars560 . 2023-08-29

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Worth stopping for lunch if you’re on the train trip. Good service and nice pub food. Had a very nice burger and family had good scampi.

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suzy g . 2023-08-28

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The Purple Moose brewery brewery some pretty decent cask ales. So that is already a 5 star for me. But I know some people want a pub to serve decent food as well. So you're in luck, The Australia does. So excellent beer and food...

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baxterbeagle . 2023-08-09

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Ignore how the outside looks, go in: food, beer, staff and locals are all excellent. Great for family dining : great find for us. Loved the purple moose decor throughout as this is the pub associated with the purple moose brewery. The staff are quite...

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karenradcliffe . 2023-08-09

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Called in here for food and actually it wasn’t really our first choice but had left it too late to get a table elsewhere. However, we are so pleased we eat here. One of the friendliest pubs I’ve been in both other customers and staff...

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Companion00534907985 . 2023-08-03

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Very disappointed, after checking on the website and trying to call we received the information that food is served until 8:30. After driving 5 hours, arrived at the restaurant at 8 pm. Got table, checked menu and when we went to order the food just...

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JovitaD19 . 2023-08-03

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Friendly pub, owned by local brewery. Plenty of choice, of draught ales from Wales. I had a stout, my wife had the mwsh lager .Both were very good , at a reasonable price. They serve pub food , but it's very busy .So you may...

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Antony R . 2023-07-29

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This was easily the worst lasagne I’ve ever been presented with. There was a thick layer of cheese but, below that, there are no words to describe what should have been the pasta.

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Nomad606116 . 2023-07-26

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Lovely Brewery Pub, let down by bar staff. Visited on Wednesday 19th July after a day out for a few beers. The beer as always is excellent and food being served looked good. Unfortunately the two lads serving behind bar appeared to be having their...

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Karshell . 2023-07-19

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The Australia is the brewery tap for Purple Moose (real) ales and it serves good 'pub grub'. It's family and dog friendly and an excellent place to take a break in this busy tourist town.

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Bill H . 2023-07-18

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Great selection of beers, attentive staff and lovely decor. Lamb burger was tasty, small pot of coleslaw and a sprinkling of chips unfortunately did not meet our expectations on the price charged especially as we had a similar priced meal the day before in Aberystwyth...

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stephenaQ1694QL . 2023-07-14

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i had a burger and it was awful that’s not the worst thing!! my pint of cwrw eryri was cloudy. asked for a replacement but was denied. i was told it was fine. worst thing was when the hostile blonde lady took a bite out...

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Tracy B . 2023-07-08

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Not very good at all , nice staff, but probably too busy to cope , steak and ale pie with new potatoes, peas and veg came without veg, when I asked why was told , they had run out of veg ! Pie very small...

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nick7p . 2023-06-27

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First night on holiday, had the most awful meal ever. Both of us had chinese chicken curry. It was absolutely awful. You should be ashamed ,having the cheek to even put this on the menu, let alone serve it to paying customers. Totally bland, and...

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amandajen . 2023-06-26

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We visited twice over a week and both times were really pleased with our meals. The lasagna and steak pie in particular were excellent. Good range of ales, great service and good value for money. Would highly recommend.

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Kankan123 . 2023-06-22

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Popped in twice whilst staying close by with my family. Excellent beer (I wasn’t expecting it TBH) and great value food in a dog friendly environment right near the marina. Locals and staff were very welcoming too. What more could you ask for? See you...

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paulvG3767VI . 2023-06-20

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Had not been here for years...went today and must say I was really impressed...lovely booth seating fast service at the bar and generally just a feel good pub could have sat there all day!!

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lucyj733 . 2023-06-18

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I wanted to go into the town centre for a pub meal, we were rather wary as someone had written a poor review on another search engine page. We were lucky as we got a parking space outside the door, walked in and noticed that...

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Brian F . 2023-06-06

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Beautiful food and good value. Service was great too. The toilets are interestly decorated, do check them out if you go. Would definitely return if we are back this way.

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Michelle C . 2023-06-05

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After many good recommendations from friends and good reviews on tripadviser I decided to take head to Yr Awstralia for a few beers and some dinner. However……had an awful meal. Had to wait over an hour for food. And when it arrived all of the...

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Glenn H . 2023-05-29

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Great atmosphere all staff very friendly, we had a very good meal and a couple of drinks well worth a visit.

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nigel k . 2023-05-20

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Have loved this pub since it became a brewery pub for Purple Moose. Beer great ,food good and pub busy BUT, there are several local customers who think it is OK to use bad language ,often out loud. It obviously offends many visitors to the...

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Allan C . 2023-05-16

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Visited the pub with firends while staying locally. It is the brewery pub for Purple Moose so I was expecting excellent beers and was not disapointed. There was a nice big selection so I was able to try a couple that I hadn't had before...

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RichDraper . 2023-05-15

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Great food and beer and really good prices. The staff are really good too I would definately recommend this place. I would also go back .

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steven r . 2023-05-10

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Very nice dog friendly pub , drinks reasonably priced nice lunch menu reasonably priced. Had two panini's didn't have to wait too long for food to come and was delicious will visit again for food.

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rolandt380 . 2023-05-09

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A brilliant pub, purple moose is our favourite beer and it was so cool to try them here! Catrin (sorry if that’s spelt wrong) was so friendly and even tried to sort us a brewery tour as it was my partner’s birthday - unfortunately they...

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4jemimam . 2023-04-29

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This pub was amazing, all the purple Moose beers available, gift shop next door and brewery down the road. Catrin's customer service made me feel right at home! I enjoyed the Glaslyn Ale - my favourite beer. We'll be back!

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673robbieh . 2023-04-29

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Disappointed after the write ups and viewing the promotional photos.. Gluten free options are few on the Lunch menu - Settled on the sweet potato fries which were great. The menu on line is for Dinner and not Lunch! Wouldn't normally mention this aspect but...

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23188 . 2023-04-17

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Our first visit if the year did not fail to impress once again. A busy high street ,brewery pub with very good choice of drinks , friendly staff and good menu with quality food served for moderate price. Can be difficult to get a table...

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Allan C . 2023-04-13

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It’s a great pub, the serving team are really good and the food was fresh, hot and delicious. Been before and definitely going back.

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martyn_morgan . 2023-04-03

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Very friendly staff and good food. Not particularly warm, and seating not particularly comfortable, but it did the job.

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M503JGcathyh . 2023-03-28

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After walking around the town we stop here for a beer. The choice of beers is excellent. I decided to have a bar snack and this took the experience from excellent to amazing. We had nachos with a side order of onion rings and sweet...

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Trail30952250706 . 2023-03-27

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A great pub, friendly helpful staff. Their home brewed beer is fantastically good , had a couple of real ales then later some of the lager. We had some food too - its just pub food - but very good and well presented. Very nice...

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MalabariCrab . 2023-03-26

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Oh my god this place is a little hidden gem , Ate here Friday evening and was so impressed with quality of food and portions we came back the Saturday evening after a day of climbing Snowdon, raving about this place isn’t enough !!! I...

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leon b . 2023-03-18

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Been visiting Porthmadog for many years and never set foot in here until tonight and how pleased are we that we did?! Both had steak which was absolutely delicious, chips, sauces & salad were just as tasty. Excellent prices. Not a very big place so...

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U402HLsarah . 2023-02-20

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AMAZING! What a gem this was! The food was outstanding. The steak and ale pie was so good, as we're the chips. The pie was packed with tender chunks of steak. The choice of ales was excellent. Visit the shop next door to pick up...

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Q9144ZYmariad . 2023-02-18

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It took two attempts to dine here. The first day kitchen was closed but the second day after lingering around we managed to get a table. It was really busy there was people waiting round for tables, you can’t book here just turn up. Service...

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LisaJ_12 . 2022-11-13

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We stopped in for a late lunch, was getting on a bit and thought the kitchen might close as it was close to time. No very helpful and friendly staff, lovely surroundings, thought it might be a themed pub but isn’t. Couldn’t fault our meal.

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X4102CTjohnf . 2022-11-09

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We visited this pub a few times on our short break in Porthmadog and I think it was the best one in Porthmadog itself, the staff are welcoming and even though it is very busy the service is quick. The food was of a good...

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Kelkitten1 . 2022-11-01

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Excellent food and wonderful beer. The Purple Moose brewery produces a great range of beers. The Australian offered a good choice of food. We went for the sirloin strips. Perfect

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NickC869 . 2022-10-04

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excellent gluten free fish and chips. busy pub restaurant early on a Thursday evening. Had to wait an hour for a table. No reservations is a very hit and miss system.

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Eastmidlander20 . 2022-09-28

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We have spent several nights enjoying the beer, cider and gin in this place. The Bar Staff are fantastic and make you feel so welcome just can't believe the place is not rammed to the rafters. The only downside is that due to staff shortages...

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Terri L . 2022-09-20

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Popped in for some food never been in before was very busy and managed to find a table beside the bar at bottom level , ordered lasagnia and chips which when arrived was dry and too much cheese makin it a bit greasy , cudnt...

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Welshlady33 . 2022-09-09

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Seven of us called in here on a day trip from Criccieth holiday home. Excellent beers on tap, really warm welcome, even for our Son's Dog. Some had lasagne, some had burgers, all said were excellent. I had the Gammon, which i have to say...

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Tezerez . 2022-09-03

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We decided to eat here as it was the nearest to our hotel and we didn't fancy corporate food. The Australia was busy when we entered but the welcome was warm and we found a table after only a few moments. I had the Beef...

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MBT53 . 2022-09-02

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Popped in for a snifter early evening on 19 August, while we were considering what to do for dinner. I had a pint of Cwrw Glaslyn, while my wife had a pint of lager shandy. Good price, nice atmosphere & the establishment is dog-friendly. Limited...

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hussellj . 2022-08-22

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Beautiful little place staff were all friendly and polite we have the purple Moose lager fantastic. Beer garden too perfect for all ages Plus dog friendly too

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Zantedave . 2022-08-20

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The pub has no places to simply sit and have a beer or two. All the tables catered for dinners. Shame as the service was polite. There is an friendly ambiance but a pub should cater for all needs. Nowhere to sit outside either. It's...

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maheshENG . 2022-08-17

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Pub food, not a balanced meal. Staff were very busy, but pleasant. We waited 45 minutes for our meal. If you like pub food then this is the place for you.

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Lucyleak . 2022-08-11

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Staff really nice , drinks very good price , cider nice apart from the Rosie which tastes like it’s been filtered through grannies old tights , we made the mistake of ordering food , just a snack , the soup was so thick it didn’t...

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Mark H . 2022-08-05

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Popped in for some food and a beer. Both wanted plant based food which is on the menu. Typical pub grub, nothing fancy, burgers, chips etc. The pub is run by Purple Moose brewing whose ales are really excellent. The pub very busy with no...

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nigey b . 2022-08-04

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The Purple Moose beer was superb. But in addition the interior was nicely laid out and civilised and the food was lovely.

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825charlie . 2022-08-01

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The staff are helpful and polite the pub is clean and the food is nice. As the Australia is run by Putpld Moose Brewery the beers on draught are of top quality my Favourite has to be Snowdonia Ale

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mrhunt79 . 2022-07-31

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Popped in. Beer good, dogs welcome. Good value for money. Staff and service very friendly. Shame about the beer garden/outdoor space. Just a basic small wooden lean to.

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angelacW3763HA . 2022-07-14

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For the second year running went to have a meal last year no Table available this year no Chef, similar to Spooners. I don't know what the problem is with staffing in Wales but there is a problem.

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MelVaughan . 2022-07-11

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I went here frequently on my vacation because I love craft beer and their selection is excellent. Even after four visits, I still hadn't tried all they had to offer! Their beer shines best when they play by their own rules -- see their Elderflower...

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poprox101 . 2022-06-30

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Yet another perfect visit with great ale, relaxing surroundings and perfect ale (yes, I know I mentioned that) 😁🍺 Great bar staff and it's just down right quirky with little pictures and very impressive wood store! Will always visit when in town!

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Lilmonsta . 2022-06-18

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As there isn't a taproom at the Purple Moose brewery they have The Australia pub which serves their beers. A great selection of cask and keg available on our visit.

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Chris W . 2022-06-15

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Very well kept ale but wife doesn’t drink So on our visit on Saturday she had a couple of cappuccinos it was very busy but no problem Enjoyed very much so returned today Sunday But I was told that she couldn’t get one as it...

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Jill D . 2022-06-12

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Really enjoy going to the Australia. We’ve eaten there twice and been happy both times. Staff are friendly, especially James! My only complaint would be, they had no wine glasses one evening so we had wine in a beer glass.

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Jo A . 2022-06-05

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I have been working with colleagues opening a new hotel in Porthmadog. During this time we visited the Australia twice (there was 8 of us). They were very accommodating and the quality of the service and products (alcohol and food) was exceptionally good. Very fair...

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Happiness14333373774 . 2022-05-23

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Golf group on tour, looking for something out of the ordinary in Porthmadog and came here for a few beers before dinner. Great choice, unusual mix of beers brewed on the premises and excellent service.

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BurlsGurth . 2022-05-15

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We fancied trying the local brews when passing through the town, so stopped for a couple of beers. Managed to get a table at 3 pm on a Tuesday. Unfortunately, the music was far too loud and the table/chairs were rather grubby. We had tried...

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James S . 2022-05-10

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I enjoyed a pint of Dark Side of the Moose at this pub which is the Purple Moose brewery tap. I wished that I had not already eaten before I went in as there seemed to be a good range of meals on offer which...

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extremelygrumpy . 2022-05-02

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Called in for afternoon drinks only. Place is a bit tired and grubby to be honest but the staff are very friendly. They brew their own beer here, tried a pint of Mwsh and it hot the spot lovely.

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wannabepikey . 2022-05-01

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The beer was very much enjoyed by my husband - elderflower one and I particularly liked the Slade Gin - so much so I bought a bottle next door. Great pub - every table has a charging statione - very up to date. Good freiendly...

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V9848HHclairer . 2022-04-25

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Not much more to add really. Our favourite pub in the area hands down... Always welcoming and the ales (especially their own Purple Moose ales) are excellent. Like many places in these strange times, struggling with staff I think which has affected the kitchen times,...

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Andy G . 2022-04-23

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Me and my boyfriend /family and friends have been coming to this pub for years. The food is great quality! But the timing is poor. I understand they are short staffed but we came in at 5 knowing ordering food started at 5.30. We managed...

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E8434GYgeogp . 2022-04-19

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This was our first visit to the pub during a holiday. The atmosphere inside the pub was lovely and we could even bring the dog. The staff were friendly and very helpful. I had the beef burger and the description on the menu was ‘beef...

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ross3294 . 2022-04-15

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Just as remembered and best pub for food and real quality ales.. Travelled from Cannock Staffordshire, purple moose always superb ales and always shop in the store. The staff in pub are always lovely and attentive and happy and the food is always fresh, good...

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Sarah B . 2022-04-09

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Very nice little pub with lots of gluten free food options. Huge portion sizes, food was all delicious and very reasonably priced too. Really recommend the halloumi starter (big enough for 2) and fish and chips - all gluten free! We were incredibly lucky that...

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hayleyrose30 . 2022-04-01

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We visit The Australia all the time when in Port 8/9 times per year and have always quoted it as our favourite pub in town. Our first visit this year but third visit to pub this week. In the last 1 hour we have witnessed...

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Allan C . 2022-03-15

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The real ales, brewed two streets away, are really good. The service, good and the food good. Freshly cooked and well presented. Prices are also very responsible too and good sized portions. It is clean and nicely decorated inside, the plumbing in the toilets is...

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martyn_morgan . 2022-03-13

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Seafood sharing platter and onion rings were fantastic! Staff welcoming and friendly. Great atmosphere during Wales v France rugby game.

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KTd61 . 2022-03-11

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Just had drinks with the added bonus that they had gluten free bitter. A big yes from me and a second bonus they let dogs in. We will be back.

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Sightseer63820974108 . 2022-03-08

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Really modern pub, linked to the purple brewery next door & therefore great to try the beers :) Food was really good, 6 of us all enjoyed our options inc puddings Staff were very polite and helpful, most tables are for 2/4 and its gets...

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373jonw . 2022-02-25

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British
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A most welcoming local pub with an excellent chef who happily adapted starters into a main for me - veggie! Although menu catered for everyone. Mine hosts were so cheerful & hardworking - many could take a leaf out of their books! The place was absolutely buzzing with people of all ages - locals & holidaymakers having the time of their lives singing along to the live musician of the evening who sang everything from Beatles/John Denver to modern day...talented chap! We will definitely be back - next time we may stay if not during the summer months, perhaps for an Autumn/Spring walking holiday!

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4.0

413 Opinions

location-iconMorfa Bychan Road
British
outdoor_seating_173809takeaway_173809delivery_173809

Brilliant touring van site. Walking distance to Porthmadog and Borthyguest bay

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4.0

86 Opinions

location-icon80 - 82 High Street
British
outdoor_seating_99549takeaway_99549delivery_99549

Buen pub, agradable experiencia en el bar y personal amable. Sin embargo, hay mucha gente menor de edad bebiendo y consumiendo drogas, y el personal parece no hacer nada al respecto. Los controles de identificación son escasos y deben ser de mala calidad con la cantidad de Menores obvios allí en una noche promedio. Odiaría que el pub se cerrara debido a este problema, ya que es un establecimiento por lo demás bueno.

restaurant_img
4.0

265 Opinions

location-iconHigh Street
British
outdoor_seating_175950takeaway_175950delivery_175950

Delightful, rustic hotel with excellent access to Mount Snowdon. Wonderfully friendly staff led by Dave the manager who has an excellent back story. Just make sure you book at the right time of year - it closes for the winter.

restaurant_img
4.0

266 Opinions

location-iconNant Gwrtheyrn
British
outdoor_seating_178564takeaway_178564delivery_178564

Awful experience. We arrived around 2 pm, and we asked what the soup was. We were told it was Parsnip and immediately ordered. The member of staff went to the kitchen to ask something and then came out to say they are no longer serving food. We found this odd given that she had just confirmed the soup with the kitchen, and the cafe is open until 4 pm. Fair enough if we were trying to order at 3.45pm, but this was at 2pm. We ordered coffees and welsh cakes, which took 20 minutes to come (cafe was empty, save for ourselves). The rude member of staff then slammed them on the table, didn't even take the items off the tray, and walked off. Never have I had such an awful customer service experience. Complete letdown to what is a lovely area.