The Ashcroft Social in Liverpool

I had a really bad experience at this hotel as as I arrived, my room was not ready and the big guy in reception made me feel very threatened as he came across very aggressive and had a frightening look on his face. When I arrived to my room. One bed was not made The manager was very helpful, but the big guy was honestly scary to even look at. He should be sacked from this job as has know hospitality I don’t really leave Reviews or like to put a place down, but I had to put this up as the experience was that bad. I never experienced this experience in any other Premier in your as I am a truck driver and I stay in Premier Inn a lot, but this was the worst so far.

Friendly and welcoming staff, near and clean, variety of food, portion sizes were good and most importantly fresh and delicious food! Vegan options available.

Great pre match meeting place, good range if beers at reasonable prices.

Food is always lovely, sometimes just eat delivers cold food, today was better than usual.

The food we received was again fantastic 10/10 to the chefs, and amazing service from the customer service team. Thank you 😋👍🏼