The Archway Fish & Chip Shop in Conwy

Can't believe how much it's gone downhill. Staff surly, fish small and dried out, chips average., expensive for what it was. Fish not cooked to order.

Food was average, chips weren't great. Tasted like they'd been part cooked and left for a long time before cooking again, dry and overcooked. Fish wasn't very big and was soggy.

If your hungry and in Conway, this is the place to be, ive visited The Archway three times over the last two years, it never disappoints. It's not cheap but it is excellent, you get what you pay for in my opinion

Nice clean fish and chip shop , Very modern , Prices are very good I ordered fish , large chips , curry sauce was just over £10 , Fish was cooked to order and service was fast , The tall blonde girl who served me was very professional and had very good customer service she is a shining example of a good member of staff looked very tidy , Would definitely recommend and will be back in the future to try the rest of the menu 5/5

Nice clean fish and chip shop , Very modern , Prices are very good I ordered fish , large chips , curry sauce was just over £10 , Fish was cooked to order and service was fast , The tall blonde girl who served me was very professional and had very good customer service she is a shining example of a good member of staff , Would definitely recommend and will be back in the future to try the rest of the menu 5/5

Went to the takeaway next door to the restaurant. It was a Monday, so most places were shut. Had 2 fish and one portion of chips with curry sauce. The fish were freshly cooked and absolutely delicious. The batter was really crispy and the chips great. Would definitely order from there again. I think they are my new favourite in Conwy and Llandudno.

It’s just great the chip are incredible the food was out quite quick and drinks are ok. must go if visiting the town not to far from holiday sites as well

Delicious chips and some of the best fish I've had. And a fantastic gluten free range too, plus they have sausages for your dog too (he was most excited)

This used to a good reliable place to have an eat in, Asking to sit where we wanted to seems to cause problems, especially with one person who had a face of thunder. Then at the table we were sat opposite a TV and had Radio 1 on playing very loudly, so much so that conversation was impossible. Ordered the specials. Fish was very hot but about a third of the chips were inedible as they were just bits. Glad to leave in the end, fortunately there are other local chippies that do it better. No more !!!

Great place , food is fab ,we've been here a few times and never disappointed with the meal , the staff are super friendly too 😋 👌 😀

Been there a few times, it's very hit and miss but 9/10 the chips are so undercooked and basically still raw potatoes that we have to come home and re-cook them. Last night we bought some chips to go with our dinner so we didn't have to cook alot when we got home, 20 minutes in the airfryer and they were finally cooked.

The Archway chippy is very good, the fish and chips are excellent and the staff are very polite and helpful.

Always great service and food is best around here faultless

Always great food, prompt service, central for shops and tourist attractions.

Called on the way home from work, just ordered 3 mushy peas and 2 gravy (to go with meal at home) young staff (nothing wrong with that) but they need to concentrate and not chat and laugh amongst themselves whilst putting orders together. When I got home the young server had given me 2 mushy peas and 3 gravy, so consequently we had to share 2 mushy peas between 3 of us 🙄

Absolutely amazing fish and chips. Large portions at a really good price. Would highly recommend. Friendly staff.

I got the cod, chips, mushy peas and gravy. All super tasty and the fish was fried to perfection - crispy, with the right amount of batter and a quite big piece of fillet inside. I highly recommend this place!

Good fish and chips, at a reasonable price

Well what a change, a few months ago it went "Downhill" NOW back to its FIRST CLASS BEST, EVEN BETTER ! The best fish and chips in North Wales.

Lovely well cooked cod and chips, served quickly by friendly staff.

Really good fish & chips great service they do gluten free option which is fantastic nice place with sit in dining area highly recommend wish there were more like it.

Great find. Compulsory fish and chips when visiting the seaside 😋. There was a really nice welcome after very little wait as requested. Very popular. Food excellent, very competitive pricing. Would certainly recommend.

crispy batter on the fish and good chips. would recommend.

Gone down-hill. We used to go all the time but these days the fish seems processed and the batter is never crispy anymore. Chips are often overcooked. Dont agree with the other reviews about the staff, yes they’re young and always chatting and laughing but so what! Having a laugh with colleagues is fine when it doesn’t interfere with the work. It’s just the food that puts me off.

It was ok but I expected better being so close to the sea! We can get better fish and chips in Nottingham!

The best gluten-free fish and chips I've ever had. It's a must visit if in Conwy

Pretty tasty! Cab driver said this was the best fish & chips in Conwy, and I don’t doubt it. Massive portion too — couldn’t finish the chips! Super-cool rustic atmosphere decorated with a lot of planks and wooden pallets. Oh and it was really nice to have an extensive list of allergens on the back of the menu.

We’ve been customers for years (grew up in Conwy and moved back to the area a few years back) and would always bring visitors to Archway for fish and chips. They were simply the best. For the last few months the quality of the food had been hit and miss and the service has gone completely downhill. The staff (mostly teenaged girls) seem to just want to chat and banter with one another rather than being proactive and serving promptly. Rather than helping one another complete orders they stand idle once their till is up to date. This means that you have to wait an unnecessarily long time. From a customer’s point of view the place’s previous reputation is being undermined by a lack of professionalism front of house. The poor girl who served me tonight seemed new. She was trying her best and doing fine, but when she needed help the other girls couldn’t have cared less. At one point she asked one of the others where to find more cheese and the girl she was asking responded as though she’d been asked the most stupid of questions. In the end the fryer had to step in and help the new girl. None of the other servers were busy at this point and should have stepped in to help the new girl with her orders (she had three orders pending). Tonight’s food was luke warm after the cheese kerfuffle and I’d estimate I’d had to wait 20 minutes for my food. There had been plenty of fish ready and cooked and had the other girls chipped in and helped I could have been out the door in 5 minutes. Seems like stronger leadership front of house is required. Sad to say I won’t be coming back. I’ve heard too many good things about Woosey’s in Gyffin and Enochs in Junction. What a shame.

You’d think it was almost impossible to get fish and chips wrong. Chips were ok but the fish was not. Avoid the breaded plaice. Very poor.

We arrived on holiday later than expected due to traffic and after facing the supermarkets we decided after driving past Archway and seeing a queue we would all have fish and chips rather than cook, and all I can say is we are SOOO glad we did! It came to less than £26 for 4 Adults and we all had fish and chips - it was cooked to perfection and was the best fish and chips we’ve had in a long time - it was cooked fresh, was piping hot and we travelled back to the cottage before eating - staff were welcoming and polite and although there was as I said a queue the wait wasn’t long at all - brilliant service and experience thanks for the lovely Fish & Chips…..

Delicious fish and chips not at all greasy

The best chip shop we have been to in a long time. The food is so fresh and tasty. The interior is small but welcoming and clean. The perfect stop after a long day of exploring Conwy.

Can across this fantastic Chippie by accident service from staff brilliant I had fish and chips was excellent I was even asked what batter I wanted and how I wanted it cooked which I’ve never been asked before .food was perfectly cooked excellent value for money definitely worth a visit

Yummy. Soft chips with a nice crispy outside

Amazing fish restaurant we regularly travel 35 miles just to eat here and visit this gorgeous town .I rate this place to be the beat in North Wales but don't take my word try it yourself you will not be disappointed I promise you. Also good to know for dog lovers you can take them in to .

We went there as a party of 7, only found this place by chance. The server who greeted us was really polite & pleasant Once ordered the drinks arrived really fast with the food following shortly afterwards, all meals arrived at pretty much the same time, the staff were really professional and couldn’t do enough for us The portion sizes of the food were brilliant, delicious and piping hot also very flavoursome, would highly recommend a stop by if your in the Conwy area

Had beautiful fish and chips l. Crispy batter nice chips. Topped off with being dog friendly. The dogs had there own sausages which they loved

Food average, chips undercooked, service average and couldn't talk couse of barking dogs two tablets from us

Great food as normal. My wife has just started trying gluten free for health reasons. The Archway takes allergens very seriously, with detailed information on the menu, so choosing gluten free was easy. The Archway offer gluten free batter for your fish, so having their delicious Cod and Chips special is a treat for all. Dogs are welcome so the whole family can enjoy this superb chippy.

Nice chips, fish was OK but the batter was like boot leather

Disgraceful! It says closing time is 9pm!! lol. It’s the second time we have arrived at this place to sit down for fish n chips way before the said closing time (7.30 to be precise) to be told in a rude way no apologie whatsoever by a young girl that they are closed!!!! Not on. Get your times correct online Archway as the majority of your customers will be looking at that for closing time!!! Never again will we bother.

Really nice fish and chips where others had simply run out. Only criticism was that it was very, very busy on the evening we visited with orders between takeaways and the restaurant itself. We were having a takeaway but it was difficult to understand when your order was due or being prepared not just for thr customers but more importantly the staff as well. A ticket system may work well to help everyone

Great fish and chips Staff really polite and helpful Love the look if the place

The best Fish and chips and fast service also the staff are lovely.

My Wife and 2 Daughters are both Gluten intolerant so as many are aware with this issue, it's not easy finding places to get food. We read on a Coeliacs site that The Archway caterered for gluten free so we gave it a go, one of my Daughters also cant have milk, and this also wasn't a problem. We ordered Battered Fish & Chips and sausage and Chips all cooked fresh and all gluten free. We ate our food just a quick stroll away down the road where some benches and tables were laid out. So all in all a very positive experience and great tasting food. If we find ourselves back in Conwy in the future we will definitely revisit The Archway. 👍🏻

Got to be BEST chippy bein too 2hr drive for fish and chips is testament to the quality ...friendly staff dogs allowed inside even gave pup a free sausage...Staff are really friendly and polite.. 100% recommended

Gorgeous fish + chips.Freshly cooked,but chunky chips were another level,yummy.

We would have preferred to have eaten in the restaurant but it stops serving at 7:30pm. We had takeaway instead and really enjoyed sitting in the sun eating their haddock.fish was cooked to order and was excellent

Best food, best staff, best chippy I've ever found, quite often stop in for chips, battered sausage and curry sauce. If you tell me you can find a better chippy, your wrong I'm afraid. Briliant

Delightful place, fabulous fish and chips

Lovely but chips could’ve been hotter but all the rest fine staff friendly enough good choice on the menu clean professional looking operation.

Small cod for its price. Not impressed.

Been going to this chip shop for years always top quality. BUT just been served a small fillet of God knows what (used to be cod) and a portion of hard undercooked chips, no excuse, someone is cutting corners and also the price has gone up 20%. Off to check out the other chip shop in Conwy . Also try the fish chips and peas at The Station Hotel Llandudno Jcn 20% cheaper than yours and real top quality chips with cod.

6.30 Tuesday evening 18/6/24 ,driest brownish and smallest cod I've had in my life (58yrs ) even my dog turned her nose up ( that bad !!)we live 6 miles away and we will NEVER come back here again ,if I could load a photo I would , TERRIBLE !!!

Absolutely terrible ,small brown dry fish ,chips were rock hard ,so bad even my dog turned her nose up ,not even worth scoring ,best thing was the bread roll ,ENOUGH SAID !!

The best fish and chips in Conwy Castle, highly recommend.

Bring back Logan! He knew how to serve properly, not get everything thrown at you, or rushed like tonight. Fish batter gone downhill drastically too, very disappointed, I was looking forward to eating here after my 5000 mile trip back home, fish n chips better in the USA, which says a lot

Our best fish in Wales so far. Very crispy, thinly breaded, delicious.

Batter very hard and barely edible, chips very dry. Fish itself ok but all in all very poor for nearly a tenner.

Not the best fish and chips. Chips were so dry they were inedible and the batter was wafer thin, never seen batter like this, on the whole, disappointed 😞

Use it when in conwy which is several times a year Staff lovely it's usually busy but with the wait

Wow!!! We came here after just seeing it on the street, we couldn’t get in to any other restaurants due to being 9 of us. And how glad were we!! The girls were absolutely fantastic, and gave our dogs a plate of sausages. The fish and chips were absolutely AMAZING and the service was second to none. Recommended it to all our friends, can’t wait to come back. The perfect end to our weekend

I got haddock chips and mushy peas and the wife got a can of seven up,chips burger and gravy. Both were spot on and at £23.75 for a sit down meal with good service I was impressed 💯. Definitely recommend going. If you're in a car go through the arch an turn left there's loads of parking.

Lovely cafe in Conwy. Food was piping hot and nice to have veggie options . They made a fuss of my little cavapooh Daisy and gave her a whole sausage . It looked lovely and clean and would definitely recommend. Very pleasant staff . Jules Bowe caersws

It had been recommended to me as it can provide gluten free fish and chips, quite a rarity so I was really pleased. I was not disappointed it was the best fish and chips I’ve had in years And the fish was really big. The young ladies serving are really knowledgeable about a gf diet and they couldn’t be more helpful. I will return as soon as possible when in north wales.

Sorry guys had to walk out before we ordered any food, we know food is excellent here just not into the messing about, who is supposed to be in charge here bit of a free for all!!!

Fabulous Fish and Chips, freshly cooked so delicious and such friendly staff. 5 clean plates from our table including a fussy 14 year old

Nice staff and wonderfull food. Greavy was superb. Great experience!

I visited yesterday for a takeaway. Food was lovely, couldn’t fault it but I was greeted with the worst customer service I’ve ever had. Young girl had no manners and spoke to me as if I was something off the bottom of her shoe. Such a shame as place was lovely as so the food.

It’s one of the best fish and chips restaurant in Conwy, delicious fish and chips.

Always a good meal. Shame the seats are so hard and uncomfortable!

I've been to many Fish & Chip shops around the UK and I would say the Cod & Chips I purchased from Archway were in my top 4, they were fantastic! The cod was white and moist, the batter was thin, golden and crispy, and the chips were golden and hot. I really liked the cardboard boxes they came in too. My only negative was the small wooden take-away forks provided were far too small to pick up fish making eating difficult, however luckily I had some camping forks in the boot of my car. The Archway Fish & Chips also offer 2 types of curry sauce too; fruity or Chinese which is cool! I went for the Chinese which isn't too hot and has a good flavour. If you are in the Conway, Wales area (LL32 8NH) I totally recommend you check out The Archway Fish & Chip shop...you will NOT be disappointed. It is also one of the cleanest and modern looking Fish and Chip I have visited, and hygiene is extremely important in this type of business and the The Archway clearly understands that.

Been eating here for a few years always had good food and service but our visit today was very disappointing. The fish and also the chips had obviously been cooked previously, the batter was very,very crisp and the chips had a hard exterior. It was no good complaining as the place was being run by youngsters who I doubt would understand the nature of our complaint. Will be a long time before we visit again.

The girl that served me was abrupt and very ‘put out’ The food wasn’t nice! We won’t be returning back to this chippy!!!!!

Surprisingly good. It’ hard to find fish and chip that crunchy outside and tender inside. The price is not too high.

Best fish and chips. Food was cooked fresh and received in a reasonable time. Prices were great as well. Would eat here again when in area. Friendly staff and convenient location.

Really disappointing food and service. There are much better options around. Dry fish that resembled battered shoe leather. Rude staff who were too busy talking to service in a friendly manner. One to avoid if our experience is anything to go by.

I'm sorry I've lived here over 2 years....anyone who comes here to stay we get an Archways.... so proud we are! We only get F&C every 6 months and thought tonight we would have a 'treat' but that was obismall. I begged my husband to take it back.... not one to make a fuss he wouldn't! How long was the fish under heat lamp? Have you changed hands? Won't be returning......

Whoever was working on 1st April needs talking to, created a really uncomfortable atmosphere, was abrasive and felt like they just wanted out of there. Who knows what the food tastes like but this was so poor that I took the time to write this while waiting for our food.

We enjoy fish and chips from Archways every couple of months, and we never have any complaints. Today however, the small, blonde server didn't crack a smile the whole time I was I was there. She looked very unhappy to be there to the point I felt awkward! Then I found one of her bleached blonde hairs in my chips which only added insult to injury! The only consolation was that she accidentally gave us an extra sausage! She really let Archways unblemished reputation down today. Let's hope she was just having a bad day because her mood was enough to drive away the customers!

Just had a takeaway 😱oh my goodness it's been a long time since I've had fish and chips that good 👍🏻 proper crispy battered moist fish and crispy chips 🤤🤤 anyone coming to Conway on holiday should try them

Great fish and chips from here today . Excellent crispy. not greasy and freshly cooked throughly recommended. Staff very pleasant 😊

Food was delicious, service was extremely poor as i thought that the young blonde girl was ready to fight me at any given moment.

Delicious freshly cooked food. Service with a smile in the restaurant section. I highly recommend the battered fish, which was tempura style batter - light and crispy!

A very poor excuse of a chippy. The pie was like a rock. Don’t bother with this place. Over priced and terrible food. It’s all about the location with this establishment.

We wanted to try someplace new and decided to come into the Archway Fish & Chips as we’d been wanting to come here for a while now. The service was nice, the interior decorations were fetching and definitely fitting for a seaside fish and chip restaurant. We ordered the sausage and chips, and the chicken burger and weren’t disappointed at all. The sausages were lovely, the chicken burger was quite nice but didn’t have a ton of flavour but the chips were very good. They give you a good portion of chips on the side. I’d come here again, for sure.

All very tasty, thank you. Actually best fish and chips I had ❤️❤️❤️❤️

I've given 5 stars because always had great service and food. However today, my order wasn't complete. Driven out of Conwy to eat. Really Dissapointed! Did see another customer before me not having what they ordered. Would advise one member of staff to concentrate when customers are placing order. Chips would have been nice with my Cheese and onion pie!!!!

Lovely fish and chips at a reasonable price,

My son ordered takeaway tonight large sausage, and large chips twice for his brother and himself. Got them home and it looked like they'd put a small chips in a big box but still charged for the large obviously. Scamming a teenager not a great look I'm afraid, we are regular customers but I doubt we will return any time soon. Huge shame as the food is very good.

Gluten free brilliant,I've always had peas never dry, chips excellent gravy and curry sauce always good,have takeaway here every week,and great value .yes chit chat with colleagues,and customer, it's a fish and chip shop,! ,clean , good value , consistent,high end for the area !

My favourite chippy, we travel over an hour to eat here and sit on the beach, chips always crispy, fish always flaky.

We has fish and chips, the fish was amazing the batter was gorgeous, and the staff was lovely to, would definitely recommend the food here.

Not been for a while. Still a great place to eat

Not as good as it used to be Mushy peas were dry, very few chips ( mostly peas in tray) staff are too busy having a social chit chat to engage with their customers

Lovely fish chips and mushy peas,friendly staff

Been comming here for about three years,dine in and take away,never had a bad meal.Will definitely be visiting again.

Gluten free available, but made in a kitchen that has Gluten

The chips were delicious although there were a lot of bits too. The battered fish was a disappointment. The batter was soft & the fish dry, as if it had been standing for a while.

This is kind of a let down. The dine in area is next door. The service was very slow. The take away seemed to be much faster. The fish (cod) was not the best and the portions were too small for the price they were charging.