The Galleon Fish & Chips in Conwy

Please read this before visiting this place for Fish and Chips. We bet that Ed Sheran wasn't served anything like the crap meal that we were presented with. Who can eat the fish tail, or chip scraps? The bulk of our 4 portions were fed to the sea gulls, and we expect even they, had a good vomit afterwards. Never again will we waste good money on such crap food, and will travel to Leiston, Southwold or Dunwich instead, where we certainly know that we will get decent fish and chips.

We went to this restaurant which we heard is popular in Conwy for fish and chips and along with that we also enjoyed fresh, local seafood. The chips and curry sauce was also delicious. Friendly staff and great food.

This was the worst meal I have ever experienced. The chips looked old and wrinkled and the fish with its soft limp batter must have been standing for some time even before I entered the cafe. It would have taken little effort to cook this meal to order. The black coffee was weak the cup was so full it left little room for the supplied milk. The sugar portions were the smallest I have ever seen (I was given 3) and one of the 3 milk portions was empty. I am local I will avoid this establishment with a wide berth. All this for £14.50. PS the mens toilet door is broken.

Visit here every time we visit Conwy. Never had a bad experience 5 stars all the way

Amazing fish and chips!! Best I've had on a foodie tour around the country. I made a YouTube video about it on @vanlifeeats Highly recommend Galleon fish and chips!

Definitely, not probably, not the best fish and chips I've ever had. This meal left me feeling quite sad.

Gone down since my last visit fish very dry and batter very chewy?

i went here for some food with family, and the staff didn’t put a lid on a cup of coffee properly leaving me with a second degree burn, the reception i got from the workers at first was very disappointing, in the end we got offered a “refund” which may be a nice gesture, but i’ve been left with a scar and couldn’t work my shift at work after it happened.

Good fish and chip takeaway, pretty fast service.

Ordered fish and chips twice, jumbo sausage and chips, waited approx 25 mins for it stood in the shop. Got back to ours to eat and there was only one fish. Fish are approx. £7 each. Had to drive back to Conwy and they did give me the missing food, obviously couldn’t eat with my family them though. The fish wasn’t great tbh

Very busy , lucky to get a table upstairs, but it was clean and friendly

Avoid, had to wait 20 minutes after ordering Fish and chips x 2 for £21. Chips did not taste great, wife found fish taste offensive. Waste of money

Went there to grab a bite in the afternoon, to go. Fish was very crispy and taste good, fries were meh, no taste and a little undercooked. Also had a lot of green spots we did not eat Restaurant itself is a little small, more of a snack bar than a restaurant

Worst place for chips! Only go here if you like soggy chips that are barely fried. I went back to the ladies behind the counter to ask if they could bake it longer, but it was not possible. It had something to do with the potato?! We used 10 bags of sauce and it still did not taste good… (bags of sauce are 20cents each) The vinegar on the table is too dirty to get vinegar out of it. And also on the table next to us. The toilet is dirty as well… see pictures. Please do not go here…

Couldn’t sit together as no bigger tables other than 4’s so couldn’t enjoy a nice birthday meal as we were told we couldn’t pull the tables together.

The fish was dry and not much meat in it. We were a family of 10 ordered 3 portions of fish and chips and requested for more knives and forks. We were told we needed to pay for the wooden disposal cutlery 😳.

A typical tourist trap place designed to attract, situated on a corner vantage in the lovely town of Conwy Outward appearance is good but sadly the food and drinks are less than adequate. . Limited accessibility and only four small tables if you want to eat downstairs. Toilets up a steep staircase, not suitable for wheelchair users and not the best toilet facilities. Overpriced fish (limited availability) when we visited. Poor quality chips of indifferent quality potatoes. Portion sizes were small for the price. Mushy peas were way too sweet. Only condiments offered were salt and vinegar. No other condiments tomato sauce, or brown sauce. No pepper or mayo for those wanting those! You can eat in but there’s no table service, you order then have to find a place to sit and then wait to be called to pick up your order in cardboard packaging. Not even provided with a tray! Advertising on FB pages shows food served on proper plates proper cutlery cups etc. This is not the reality. Everything is disposable cups takeaway containers, tubs, wooden cutlery. even eating in. Standard fish £6.75, regular chips £3.10, and large peas, £2.30 = £12.15. We had coffee to drink at £2.20 for cheap instant served in paper cups with plastic ‘pots’ of UHT milk. It was one of the worst coffees I’ve ever tasted. The batter was thin and ‘flat’ on both the fish and the sausages. I have serious doubts that the fish I was given was fresh haddock , certainly the colour, texture and flakiness were not what I would associate with fresh ‘wet’ haddock. I won’t be repeating the experience and would advise going to other shops. There are other similar establishments elsewhere within a five minute walk.

Very poor , chips were undercooked and a quarter piece of the fish was missing , , much better eating establishments in Conwy

We were in Conwy for an afternoon’s visit and wanted to eat somewhere around 4pm. Unfortunately not many places were open at that time for food so our choice was limited. We found the Galleon fish and chips and thought we would try it. We had cod and chips and the fish was quite nice but the chips were dry. Although we sat inside the meal was still served in a cardboard box. After being served about 4.30 pm we felt a bit rushed as the owner was starting to pack up and we were told “we close soon”. Apparently they close at 5.00 pm and we thought this was a bit early for a fish and chip shop. The staff did not seem overly friendly either so wouldn’t return.

Had lunch here today, fish and mushy peas, the peas were over the top of the fish and its as well, the fish was that hard it couldn't be cut with a knife they were either there to hide the fish or soften the rock hard batter, the only good thing was my partner had chips and gravy and the chips were really nice, not a good experience, a glorified chippy and not a nice one at that

My parents have used this place for 20+ years when we have come to Conwy. They came two weeks ago to find it wasn’t table service anymore. They are both disabled and on crutches and were with their grandkids. My mum asked the lady behind the till would she be able to help carry the tray as she is on crutches as is her partner and the lady looked at her and went “no I can’t it’s not table service” my mum left and went somewhere else that helped her carry the stuff and made sure she was okay. It’s disgusting your staff can’t even carry a tray for a disabled/elderly person. I honestly can’t believe it after being in hospitality for 18 years myself I’m shocked.

Disappointing. Spent 4 days in the lovely town of Conwy, N Wales, but our last day was a complete washout activity-wise due to torrential rain. We spent the morning at Tweedmill then decided to have fish and chips for lunch. As it was such a wet day we chose the first sit in restaurant available, the Galleon, and quickly decided it wasn't the best choice. The young girl at the counter was terse and unfriendly and only offerred cod. Plaice was available IF you choose breaded fish. We didn't have long to wait and, in fairness, the cod was reasonably tasty but the chips had obviously sat for a long time and weren't very hot. One to avoid on another occasion.

We visited during the long weekend, but the quality of food was sub par. The quantity of kids food is zilch, they have just one fish finger in kids food. Not delicious. Took 20 min to prep food. They even charge extra for sauces - who does that?

Excellent Fish and chips, a good portion size and a cracking cup of tea. Very friendly staff.

Quick and fresh fish and chips, good prices and nice indoor area to eat

Nice small diner not far away from Conwy castle. Portions were huges. Fish and chips were both very tasty and crunchy. We didnt have to wait for too long and the prices were okay as well. Staff was friendly and quick.

Terrible service from staff who are rude and can't be bothered. The cheeseburger was dry and disgusting and the fish was decent at best! You have to buy fish for 6.75 and chips for 3.65 separately and even pay extra 20p for some cheap poor quality ketchup! This place is a massive tourist trap with poor quality overpriced food and rude service! Honestly, Conwy would be better off without this business!

Not the best ,if you want nicer food go across the road much nicer sit in chippy and better quality

Disappointed with our fish and chips, the fish portion consisted of a very small piece of cod embedded in a large slab of batter, may just have been unlucky with this visit but based on my first visit would not return again

Nice fish and chips shop. Few table to sit and eat inside as well. I tried the cod and chips and it was really nice, fresh and crunchy. 👍🏻

After visiting Conwy for many years and enjoying the service provided by The Galleon. After a recent trip we we're very disappointed that they no longer offer table service in their restaurant. It's merely a seating area. You have to order your food at the takeaway and then carry it upstairs to eat at a table! You've definitely not improved the experience. We used to enjoy the service in the restaurant with friendly staff offering fish and chips (on a plate!). Pot of tea and bread and butter too. Unfortunately not anymore as The Galleon is merely a glorified chippy. What a shame something so good has turned so bad overnight. It used to be packed in there too but on our recent visit it was empty!! Surprise Surprise!!

Absolutely loved the Cod Fish & Chips. It was some of the best we've had. Flaky, moist, nice. Chips were good as well.

Poor. Service at counter & you pick up in cardboard box & bring to your table yourself. Ketchup sachets 20p each. Ordered plaice. Frozen & in breadcrumbs - not fully cooked when served - cold in middle. Avoid.

Lady front of counter polite & clear. Had the plaice - ‘cooked’ from frozen in breadcrumbs - not cooked in middle, cold, barely any fish. Chips good. Left meal & left premises never to return.

Poor quality undercooked, staff were half asleep and seemed like they were pained to serve us

1st time visiting this chippie under the new owners. No table service anymore and just wooden cutlery. Basically self service, fish was nice but also smaller than it used to be. Shame as I used to love the Galleon.

The fish was delectable, fresh, and well-done 👏 👍 🇬🇧 🇮🇶

This place is amazing, the best fish and chips I have had in a long time, staff were brilliant and the service was brilliant and quick, fully recommend if your going for a day out to conwy

Our experience at this restaurant was profoundly disappointing and frustrating. Despite the upper floor being entirely vacant, we were denied the opportunity to sit there with our dog, citing seemingly arbitrary restrictions and displaying zero flexibility. We were forced to accept a table downstairs, where another issue arose: despite there being an available table, we were prohibited from bringing down additional chairs to accommodate our party of four. The staff's attitude was more than unpleasant; their lack of empathy and consideration for our situation was palpable. The 20-minute wait felt like an eternity, as we observed other customers being served more promptly and courteously. We felt treated with disdain, as if our presence and needs were inconsequential. Ultimately, exhausted and disheartened by the unprofessional management and rude demeanor of the staff, we chose to leave. It's regrettable that an establishment supposed to provide hospitality and customer service opted to leave such a negative and lasting impression.

Our restaurant visit hit obstacles – denied upper floor seating despite availability, then further denied chairs for our party downstairs. The staff's unwelcoming demeanor during a 20-minute wait was disappointing. Observing others served promptly, we left disheartened by unprofessional management, regretting the negative impression from a place meant for hospitality. Rated 1 star, the lowest possible, due to the overall unsatisfactory experience.

Disappointing visit. Denied upper floor seating despite availability, forced downstairs with further issues. Unpleasant staff, lack of empathy during a 20-minute wait. Left due to unprofessionalism. Regrettable negative impression on supposed hospitality.

Worst piece of cod? dry, freezer burn,thin piece of bland fish

Surprised by the recent reviews, always been spot on. We called in today and what a lovely lunch. Staff were super friendly. Ordered our lunch and collected as no table service which I understand in October. Fish, chips and mushy peas, cooked fresh and absolutely fantastic. Lovely white fish with a non greasy batter. We absolutely love this place.

Ordered 2 portions fish and chips. Gone to the marina to eat it but one portion had half and broken fish in it... It was to far to go and complain. Also cans £1.75 each noticed after paying. To much. £28 total. 2 fish&chips, 2 large curry sauces 2 cans. Tasted ok. But disapointing. Open the boxes before colecting and check as you paying first there. It was bussy probably they lost it...or cat had my half

Two portions of chips and gravy 9/10. Two cod 3/10. Batter way too thick .

Had large battered sausage and chips today. Four hours later I’ve had terrible food poisoning 😫

Stopped here on a trip to Conway Castle. Was super busy but the staff were accommodating and friendly. Service not the tickets and the prices aren’t cheap. 40p for sauce packs is kind of ridiculous for Jen everyone else is giving them away for free. Also no cleaning staff means the bins get overflowed and tables are constantly dirty.

Great chip shop in Conway! We enjoyed our chips, they're also vegetarian friendly frying the chips separately which is ace. Would highly recommend to any vegetarians in the area.

Me and my mum came here for lunch and the food and service was exceptional! Highly recommended!

I haven't been here for many years, it's probably had numerous owners since. It used to be quite a smart fish restaurant with cutlery, nice crockery, pots of tea and the like, on the corner of the High Street with a great view of the Castle. It still has a great view of the the Castle. Now you have to order at the cash desk, wait to be called and carry it to your table. It's presented in pressed cardboard boxes, accompanied by wooden knives and forks. Salt and vinegar are free, any other condiments are 40p a sachet. That's 8 shillings in real money! So how was the food? The chips were flabby - cooked through but with not a hint of crispness. Why? Oil temperature too low. The fish was cooked, and tasteless. The worst part was the batter. Perfect for the grease afficionado. Under the greasy outside was a layer of creamy uncooked batter. Reason? Too short a time in the oil. Good value? Cod and chips x2, a can of drink and a bottle of water was £23.65. You decide. The best part of our visit was that we were allowed to leave our suitcases downstairs. My recommendation - go anywhere else

Awful customer service. They couldn't even be bothered to make eye contact when asking what you wanted to order. All the staff looked like they didn't want to be there and certainly didn't want to be helping anyone. Rubbish

Good fish and chips, nice clean place. We dinned inside, plenty of room upstairs. Even though everthing was clean there was some pealing paint on the ceiling and the taps were not working properly in the mens toilets. Come on guys these are easy fixes.

Used to be a fabulous place to eat fish and chips . Deteriorated massively . Served in card board boxes containing unappetising meal . Also prices have rocketed . Sad decline .

Been coming here for years every time we’re in Conwy, we’ve tried visiting 3x in the past week and it’s been closed every time, we tried at 5 and 6pm and all 3 times ended up at a different chippy as it was closed. No indication of this on google maps and no reasoning why, is it fully closed temporarily? does it close really early?? So disappointed because i usually love this chippy.

Food was great but we got 2 cod, large chips and a tub of gravy for 2 people and it was over £20, quite small portions.

Ordered two fish and chips to eat in, served in a take-away tray but saves on washing up I suppose. Also had a tub of peas. I thought the fish and chips were delicious but fresh ones always are. That said they also had a great flavour as well as crispy batter and proper spud flavour to the chips. The peas were not to my liking, too sweet but my girlfriend loved them, each to their own. We had to put our waste in the bin on the way out, more McD than a proper chippy in that respect (I refuse to eat at McD on principle).

Rude staff. Stupid system for dealing with orders: we ordered our meal but at least 4 newer orders were met before ours arrived. Fish was dry (I don’t think it was cod even though that is what we asked for). Chips were OK.

A bit underwhelmed to be honest. Not big portions, chips pale and tasteless, fish batter crispy but not much fish inside. Maybe we went on a bad day, but don't think I will pop in again anytime soon.

Poor service, overpriced and very small portions. Give this one a miss. The menu is limited and if you ask for anything mini then you get micro portions.

The worst chips I've had in my life, no exaggeration. White, tasteless, undercooked, stodgy and a disgrace - they don't taste like chips, they don't even taste like potato. Bought today (23/8/23) and I am so angry and disappointed with the disgusting standard that I'm doing a review while on holiday. Clearly aimed at tourists who have no clue and who will never be back but nonetheless awful in every way. Chucked the whole lot in the bin right in front of the smallest house in Britain. Conwy you need to do better.

Beautiful fish and chips. can definitely recommend 😋

Chips were nice. No table service you just pay and sit down if you wish to dine in. Portion sizes were on the small side however food was nice.

Since the new owners took over a couple of years ago, there’s no doubt that things are not quite as great as they used to be under the previous owners. You can eat in but there’s no table service, you simply pick up your order in takeaway packaging and find a table to eat it at. Having said that, we did find the fish and chips very tasty - not quite as good as they used be previously but still perfectly acceptable.

This fish and chips is just gorgeous, we travel from Hawarden to have a walk and pick up fish and chips to eat on the front . Delicious, best chip shop ever !!!!!! The pease and curry sauce also amazing. Staff alway ls pleasant .

Dropped in on a busy afternoon after spending the morning and early afternoon exploring Conway Castle. Wasn’t disappointed with the speed or quality of the food. Would definitely recommend. The 20p cost for a packet of sauce is a bit steep is the only criticisms.

Terrible FROZEN fish with way too much breading. Do NOT waste your money. I took the fish back when I realized that it was not cooked and the manager wanted to argue with me. What sort of fish and chips establishment on the coast used frozen fish???

Went to have lunch queued staff had not got a clue this place used to be great sadly no more will not be back Ever

Service pretty slow this could be down to high season purchased fish and chips and a cheeseburger. cheese burger was mushy with burnt edges seemed more like a tinned hamburger. Fish was awful was thin and rubbery think this might have been the tail end.What you pay you expect good quality food this is not the case.

Einfacher Imbiss um seinen Hunger zu stillen. Geschmacklich nicht gerade großartig. Günstig.

Charge of 15p for a small bag to take your food away in and for my purchase I would have needed 2 bags. Crazy when you dont get charged anymore to eat in. Food ok service from the young lads very good.

£1.75 for a can of Tango, should be wearing striped jumpers and masks!!! How on earth can they justify this? 4 people stood behind the counter each not doing very much. Jumbo sausage wasn’t up to much either.

Got a small fish and chips: sadly the chips were really pale and not cooked enough. The fish was ok, also a bit undercooked and they put a large amount of salt on it, so it was difficult to eat. They had a sign outside saying "probably the finest fish and chips you've ever tasted" so I thought it would be really good, and it was the opposite unfortunately...

you know when you recommend a place and you're nervous about it living up to expectations... well i brought a northerner and an american here and we were all silent as we devoured the flaky fish, crispy but fluffy batter, and beautiful - and generously portioned - chips! so good! you order at the counter btw! staff were lovely!

Bien situé. Le fish & chips pas mauvais, le burger végétarien était trop simple (rien en plus du burger) mais c'est peut-être moi qui ai mal commandé

Lots to improve here but it was freindly and it was a chippy

Said it closed at 7pm. Was closed at 5.45pm when we arrived. Not impressed

Lovely food, will come back again

Completely average! The chips were awful and the scampi were really average! Most of the chips went in the bin so not worth the higher price. We have had far better fish and chips inland and it's cheaper! Definitely wouldn't recommend as a place!

Sadly my experience was very disappointing. Young lad behind the counter was quite rude to the customers in front of us and obviously not enjoying his job at all. The food was very poor too sadly. All our pieces of fish were overcooked and burnt. How they had the cheek to serve this rubbish I really don't know! My husband tried to cut into his and it shattered everywhere! I didn't bother to try to eat mine and my daughters were the same, they just pushed it around in disbelief. Unfortunately, an expensive inedible experience and we won't be back. How they are still open if this is what they serve is beyond me.

One person had plaice it was like a piece of breaded cardboard and the batter on fish was not good . I think a change of cooking oil is also needed !!

We didn’t have a good experience here unfortunately. Staff were rude and unhelpful. Missed an item off our order and turned her nose up when I asked to have the fish and chips separately. Very grumpy. I also asked another lady for a cloth so I could wipe the table we were sitting at down as it was dirty and I was Clearly ignored once and the second time I asked the lady looked at me like I was the biggest inconvenience to her. Waited a little while for the food but that wasn’t too much of a problem. Food was okay- chips were a little undercooked but was just so disappointed with the service, we wont be back. Plenty of other nice chippies around with better customer service. no plates or cutlery available for dining in except for 15p for a wooden fork.

We normally leave fair reviews but I am struggling to be positive. We tried the Galleon for a change, just shared a fish and chips as we don't do big meals lunchtime. We have been to the other town chippies and were happy. The chips, I know the potatoes are new were undercooked and a bit greasy. But the biggest disappointment was the fish, hardly any in a lump of undercooked batter, taken off fish it wasn't cooked on inside. Needless to say very disappointed after our other experiences in Conwy. Shop was quiet and young person was eating in the front of the shop serving area which doesn't look good. Maybe we called on a bad day but you need to sort out what you are selling.

We normally leave fair reviews but I am struggling to be positive. We tried the Galleon for a change, just shared a fish and chips as we don't do big meals lunchtime. We have been to the other town chippies and were happy. The chips, I know the potatoes are new were undercooked and a bit greasy. But the biggest disappointment was the fish, hardly any in a lump of undercooked batter, taken off fish it wasn't cooked on inside. Needless to say very disappointed after our other experiences in Conwy. Shop was quiet and young person was eating in the front of the shop serving area which doesn't look good. Maybe we called on a bad day but you need to sort out what you are selling.

Very disappointed, we came here years ago, but moved out of the area, so we thought we would return, but how disappointed no table service take away service & the food was disappointing most went in the bin. This chip shop had a very good reputation? Want be returning.

There was no table service .you had to buy a takeaway but you could eat it in .I had fish and chips and so did my husband .my fish was half the size of my husbands it looked as though the other half fell off,it was supposed to be cod but it didn't look or taste like cod and so greasy and as for the chips it was all the bitty chips .my husband went to complain and there attitude stunk won't be going there again ,we've always gone there but it's gone down hill

Really tasty and fresh fish and chips, but we had to wait a ridiculously long time for our order (20-25 minutes before it was finally ready) and secondly, just as they were 'dishing' ours up, they were running very low on chips, so we basically got the final dregs - barely a handful each, which was really annoying. Having stood for over 20 minutes waiting, I couldn't be bothered to wait any longer so put up and shut up.

The worst burger i had in my entire life. Queue time is also devastating. 🙏🏽

The food is delicious! Some of the best fish and chips I've had in the UK. The service was mediocre. Very unhelpful staff. An easy walk from the castle. Overall, it's definitely worth popping in to eat! Note: it was a Friday afternoon and very busy, so the service might have just been due to that. It's more of a 4.5 rating.

Average fish and chips. Lads on the counter were pretty useless. Bought two fish and chips with curry sauce and two cups of tea: £26. Then had to pay 30p for a sachet of ketchup. Piss-take. My sons fish was twice the size of mine. Worst part was having to use the tiny wooden fork to eat with. Almost impossible to do without destroying the fish. The tea came in the smallest paper cups I've ever seen, at 2.20 a pop. Total rip-off, that. All in all a bit of a waste of money. Lesson learned.Will never go back.

Shut even though advertised as open

Can’t fault the place, fish and chips spot on good quality food , big portions and good price

Najlepsza ryba z frytkami jaką jadłam do tej pory. Frytki domowe, a sama ryba świeża z małą ilością ciasta.

Lovely fish and chips! You can tell it was fresh. Great taste of fish and brilliant chips that goes with it! It was only take away service at the time but you could eat inside regardlessly. Friendly staff and very nice and clean inside. Prices in this place are very fair and for family of four we have spent something around £34 which is quite cheap if you ask me. Highly recommended! And we will definitely be back in here if we are in Conway next time 👍😁

Popped in today for a bite. Cooked fresh and was really delicious, not had chips that nice for a while. Clean restaurant and a friendly service. Will definitely pop back when we come back through.

Excellent food. Had fish and chips with my wife ,sat in with our dog. The fish tasted Excellent with hardly any grease. The staff were lovely people and I would recommend for anybody to go.

Oh yes baby. Fresh food , prepare directly to you and it's still take away. I really enjoyed dinner there.

We came for fish and chips here on the 24th of September 2022, I must say the fish and chips are the finest in this part of Wales, the chips were so lovely and crispy and really soft inside and the fish tasted amazing along with the beautifully crispy batter. I highly recommend it to anybody to try this fish shop because I am sure they will not be disappointed. What a shame we don’t have them up in Bradford Yorkshire. Where I come from. Fabulous food, excellent service and the staff so wonderful helpful and friendly

Got to say that these are some of the best fish and chips we've ever had! Spent a fortune in here last week while on a week's holiday. Worth every penny! Their cod is flaky in a wonderful crispy batter, the chips are hot, crispy and dry (not the wet soggy chips some chippies offer) and the gravy is gorgeous! Can't wait to visit again soon. Thank you for great service too. The staff are just lovely and work very hard.

Was a first class chippie.but now it's a place to avoid ..they no longer have table service..you have to carry your food up the stairs yourself then go all the way down again for your drinks .. everything is served in polystyrene & drinks in paper cups .very poor wooden forks is your cutlery..you could do better going to a van..food from the previous customers all over the floor...& The food is the poorest of quality ..the batter on the fish is like very soggy paper..I'm sure this place depends on the day trippers because they would never get repeat business ..avoid

Really fresh and tasty. Def recommended