The Anchor in Malvern Hills

Stayed over for a few night. Nice pub with a big garden Delicious homemade food.

Stayed here for the night when heading down south, the room was very nice and clean plenty of space and access from outside where there was plenty of parking space , the bar area was not too bad with friendly locals and bar staff making us very welcome we would definitely stop here again when on our travels as it wasn’t too far from the motorway

Clientele - questionable. Beer - no gas, several pints returned while we were there. Facilities - smelled of the strongest bleach in the world but no toilet paper in there and not that clean. Staff - not even versed in the art of conversation and gave us no attention at all. TV - volume FAR too loud for the size of the pub and the number of people in there. Food - waited an absolute age (40 mins +) when no other customers eating so no delay while preparing other orders. Condiments - sauces almost empty bottles, salt spilled everywhere. Meals of which we ordered three which could have easily been warmed if prepared in advance were all but inedible - over done veg lasagne. Dry as you like cottage pie, spicy sauce on chicken wrap was the only flavour. An added hair in the veg lasagne, an incorrect variation of the accompaniments to go with cottage pie. Corrected by the provision of a massive bowl of chips (still missing another side portion ordered and paid for) which were then completely undercooked. When asked if food was ok - we said absolutely not to which the bar maid said but was it ok though???? Which we had already said no to! So she took one plate away - we assumed she had gone to speak to kitchen but she appeared about 5 minutes later after having had a smoke and went to tidy table over the other side of the pub and completely ignored us and the other two dirty plates!!!!! No apology, no offer of compensation or free dessert or drinks, not anything from kitchen staff - nothing! Completely useless service, poor facilities, expensive prices and will not ever visit the premises again - also god knows how the rooms would have been if we had been staying over! Avoid Avoid Avoid.

Terrible Only 15 people in the pub and garden, none of whom were eating. We ordered 3 basic meals and had to wait 38 minutes. One meal was cottage pie which was advertisrd as coming with Chips or Seasonal Veg - we ordered chips but got veg. Another meal was vegetable lasagne which arrived hard and dry. We had also ordered a pprtion of chips which was forgotten. They rectified this by serving a larger than normal portion of chips but they were not properly cooked and therefore largely inedeible. We ate the maim courses as had a long journey ahead and, having waited so long, would mot have time to stop again. When the girl came to clear our plates she asked if everything was ok, we told her all of the above and she just took one plate away, no word of apology and then avoided coming near us again I would not recomnend this place at all. A pub with an empty beer garden on a sunny Summer's should have told us everything we needed to know I suppose.

Didn't get breakfast as had to order it the night before or when booking owner was friendly and helpful and polite room was clean and tidy and comfortable

The pub itself was a bit rough and ready, lots of locals having a good drinking session (it was a Friday evening after all) young kids running around…. being kids, however maybe a busyish bar is not the place…. Food was average nothing special just like home cooked food…. Room was surprisingly comfortable big bathroom and comfortable bed…. Good job we didn’t want breakfast and that we paid on arrival as there was no one about when we left, we couldn’t seven hand the keys in we had to leave them in the door of our room….. overall it was a decent enough place….

DO NOT STAY HERE. we stayed in their 'B&B' recently which I struggle to see how they are able to do that, feels massively like false advertising as we were kicked out of the venue after not being offered a breakfast of any sorts and practically had to beg for a coffee. The rooms we stayed in were dusty and the blinds had dead flies all over them. the beds were bowed, itchy and also dusty so left with a sore back and horrible feeling lungs. Also loud dogs barking all through the night as well as being kept up until 12.3 at night with the room shaking with music from the pub below, it felt like we were in a club. After calling to ask what time the music would be switched off we were assured it would be turned down (which it was by about 1%) and then were met with an increased noise from the pub below in protest of the music being turned down. I'm sure the pub is fine but as far as an overnight stay goes this is hands down the worst experience I have ever had.

Stayed here for two nights while visiting the Malvern Show. Although the accomodations was very nice and suited us, the service was poor. Landlady well put out that we wanted breakfast at about nine because she had a hair appointment at 8:30. Agreed 8:00 and was served quite rapidly and without asking what we would like (no menu) just two of EVERYTHING on a plate , (very over facing) . Landlady clearly not interested in guests more in her friends at the bar. Capped with finding out power went off in the morning and when told landlady she just said "oh yeah, some work being done" Hadn't bothered to inform us at breakfast, we could have been mid shower or hair drying! Altogether disappointing visit, poor service and unfriendly. Won't be back any time soon I'm afraid. .

Room great, service unfriendly and bare minimum

Was very disappointed as we told kitchen opened at 5. At 5 went to the bar to order only to be told they weren't doing food! We were sat outside and saw the barmaid scurrying back to the kitchen a little while later. carrying plates, looked through the window guiltily. Made it obvious they didn't want to serve us. To be honest the landlady was more interested in chatting and drinking a G&T at the bar very rude. Go to the Talbot instead!

We regularly use this local pub for drinks and snacks and decided to visit today specifically to have a meal with drinks with friends, we had a couple of rounds of drinks waiting till gone 5pm to order food, to be told by the person behind the bar that as they’d had a power cut earlier in the day. When we said we live nearby and our electric was restored at 1.15 , the landlady then said from the side something had blown in the kitchen, which was obviously a lie as plates were cleared away after we walked away. Not a great way to treat your locals let alone lie as you’d rather continue drinking your g and t in the bar.We took our custom to the next pub along the road who were happy to take our money.

Sun is out so we thought we would go out for tea and support our local. Drinks served without issue but when we went in to order food the bar maid seemed unsure as she said the power was off! I pointed out as we live right next to the pub we were fully aware that the power had been off today but had been back on since 1pm. She then looked to the manager who was sat drinking with friends? And asked her if she was doing food. The manager tried telling us that the power wasn’t working in the kitchen? But we had seen empty plates being taken back in.! Just tell the bloody truth! If you didn’t fancy cooking tonight then say so and put the menus away. Very disappointed . There were six of us in our party and we voted with our feet. Another pub in the village very close by were more than happy to have our custom. We won’t be returning. I suggest the brewery have a chat with their staff re customer service.!

We are moving to Kempsey soon so thought we would check out the pubs, we ordered our drinks and i asked the young girl behind the bar for diet coke in a bottle or can and the older woman piped up we've got diet coke on draught, i didn't ask for it on draught mind your own business and let the bar maid do her job. As it was quite nice we sat outside and out comes the older woman with a cigarette hanging out of her mouth putting more wood on the pizza oven !!! Please don't do that Don't think this is a pub for us

Excellent B&B and bar. Fresh, clean rooms and attentive service.

Stayed here again as we use it as a stopover place enroute to the Malvern Show. Room was good, slept well, staff friendly and helpful, food very good with a variety of things to choose from.

Lovely vegan bangers and mash. Nice pub. Nice atmosphere. Very friendly staff. Nice and clean.

Bar staff excellent but tired and dated pub.Needs a refurb,then 5 stars maybe?

OK atmosphere 👌 just wish it did food and something to entertain the kids

Well priced drinks, good service and pleasant atmosphere. We stayed overnight, the room was good, but it was noisy - the bar downstairs was in party mode !

Too many pubs in a small village but ok. Never felt welcomed.

Great friendly pub, great staff and good choice of drinks

After viewing the pub online and seeing what looked like a suitable menu with food available to suit all of the family. We drove out for lunchtime, to find the car park almost deserted, on entering the pub and enquiring about food being served we were informed food was not being served!! This is most disappointing!! The website clearly needs updating!

Had a Sirloin Steak here, very good I asked for medium and that's what I got. Will return again at some point.

Great pub, parking plentiful, selection of beers fab, staff lovely. Landlady very helpful on local area. Food not available but back soon.

Small glass of cheap wine 2 expensive 3.75 from a £5 bottle

Nice friendly pub with its good foid

Very disappointed to find that upon visiting the pub we found that the visiting hour that were advertised were in fact not so. We attended to find that the pub was no longer serving a full 45 minites before advertised closing because they "had been busy ." This was conveyed to us in a rude manner with poor customer service.

Lovely home cooked food, really nice pub 😊

Popped in for a lunch and found owners to be welcoming and pub style food at good prices. Wife had steak and ale pie, whilst I had the gammon. Lovely food.

Lovely owners and very accommodating

Lovely pub lovely atmosphere all welcome in the pub

Good local pub serving value meals. Has nice large outside garden seating

Had a love meal with friends itis a difficult to sit here so get there early, good outside space, the current owners giving it a good go. Also now B&B, much needed in the area !! Well done guys

Great food served quickly and really low price. We keep coming back and will again very soon. Chicken and bacon melt baguette my favourite and it comes with chips and salad for just £5.95 !

Our welcome was friendly and warm. The bedroom was reached via an uncovered outside stairway and was clearly part of a recent addition. It was a little small as was the bathroom, but was quite adequate for a one-night stay. The bed was comfortable and clean. The evening meal was good but the bar was very crowded and several people accidentally bumped into us as we ate, which was not so good. To cool the room the door to the bsr and the outside door were wedged open and this caused a cold draught at our table. I was not allowed to close the door. Breakfast was good and served quickly.

Visited the anchor today,thought we'd give it a try .went there because we had a 2 Yr old little 1 and we thought it had a secure outside area but the Gate was missing.ordered drinks & pizza.when came was wrong .they offered to put toppings on but would be raw.thenthen said they do fresh 1.arrived itwas original !ecooked!!.recordedDisgusting .

A new find for us but will definitely be back! A warm welcome, spotless environment, excellent food and great ales. What's not to love!

The Anchor is a no frills, no nonsense family friendly pub with welcoming atmosphere. Landlord and landlady keep a tight but friendly ship, with a flavour of their Newcastle background. They have fitted into the village of Kempsey with a very positive outlook and this has endeared them to many locals who are now 'regulars'. The menu is quite straightforward and manages to cater for a variety of preferences. On my most recent visit I tried the rump steak (during winter I mostly had the beef casserole which is very tasty too). My steak was very well cooked in the manner I prefer: medium rare. It had a caramelised surface for added flavour and was pink inside for juicy texture. It did - as my old mum would say - 'eat well' too! Texture was very good, especially for the modest price. I have paid considerably more for steaks less tender and less flavoursome than this! I was very happy to let both hosts know how much I enjoyed it. The Anchor also make and serve very good pizzas, cooked in a proper, outdoor, pizza oven. A large, covered, outdoor eating area plus a grassy garden make it ideal for family visits, particularly on any nice days. Yes; I shall be back for another steak before long.

Excellent food, great value for money, friendly and efficient staff and recently sat in their spacious and very tidy garden - inside or outside always spotless

What a great find delcioius food friendly staff and plenty of draft beers to choose from love the place

Okay fairly quiet. Not much of an atmosphere

Friendly staff nice atmosphere for a quiet drink

Fantastic place to bring the family lovely atmosphere and always happy to help

Lovely friendly atmosphere. Great food and drink

Quiet place large garden area with an outside food menu reasonable prices and pleasant staff

Very friendly atmosphere food competitively priced nice out door area

Really enjoyed my evening hear staff couldnt do enough for us . One staff lady not seen before went above and beyond to help and even gave the kids an ice lolly . Good food also . Ill be visiting hear alot more . Thank you anchor .

Good pub food, very welcoming and helpful. Covid safety followed do felt comfortable.

Needed a stop for the ladies room and drove into this pub! Was a bit cheeky asking to use bathroom but my hubby picked up a Menu so we decided to stay. Service was excellent! Covid safe and very friendly. Our server was Valerie she was lovely. Very informative on the area as we were only visiting. Pizzas were tasty and done in the Garden oven. Fantastic. We probably will never go again but wish we had a local like this.

lovely day food great staff helpful

Garden gazebos Piaza oven in garden Good car parking

Excellent.. safe and respectfull. WELL DONE to all.... Best in the area. Oh and brilliant wood fired pizza....

The garden is ok and the new service arrangements is not working well yet but staff friendly

Dirty place for locals with their dogs

Lovely garden, great grub (fish and chips recommended) and very Covid safe

Nice atmosphere and good places to sit and relax

Food and beer average. Good Covid protection measures in place.

Superb pub, great service!!! Proper carrier of pints!!

4* for the staff who were lovely and beer garden was nice and clean, the food on the other hand was not great and brought the rating down. I wouldnt eat here again other than to order a side of chips to nibble on whilst I drank my gin.

Great pub well organised and friendly staff

The stars are for the friendly staff. The food was awful. It’s hard to get scampi and chips wrong but the peas had been cooked hours ago and the scampi mushy. I had pitta bread and dips, which were really tasteless, it all tasted like supermarket basic/ value goods which had been open for a while. And small portions.

Friendly bar staff food good value for money and live sports

Hostility shown from multiple members of staff, poor customer service and undercooked chicken. I brought my children here for lunch and we were not made to feel welcome at all.

Food fantastic. Staff very welcoming. Accepts well behaved dogs on leads. Highly recommend this fab little pub one of a dying breed

Great food and drink - thanks for accommodating us

Nice atmosphere and brilliant guy in charge. Portions are pretty huge and all really tasty. One ingredient was missing but the problem was more than made up for by the substitution offer. Well kept beer as well. Great find and glad we picked this one to visit.

Kempsey has at least 3 pubs along the road through the village. We called by at lunchtime. It was quiet with just 2 other customers. We waited a minute or two for someone to come to the bar. The bar lady was bright and welcoming. The food is pub grub. We ordered from a lite bite menu. There were baguettes, only white, which come with coleslaw, salad garnish, chips and a cup of soup. There were also pub favourites such as scampi, pies, ham and eggs, all with chips and generally a choice of peas. We waited perhaps 20 minutes for the food, which is a good thing because obviously everything was freshly cooked/prepared. The plates were laden with food which at 6 quid a time or a fiver each if you by 2, was exceptional value. The chips may well have been cooked twice and were delicious. This is a "sports" pub, the TV was on but the volume was muted. The interior is fine but lacks a bit of refinement. There is a biggish garden with an extensive covered area. I suspect this pub comes alive in the evening. I would certainly recommend it for a no frills, wholesome quality lunch at a very competitive price.

The Anchor Inn has changed management a lot over the last few years, but the quality of the service and food has always been pleasant. One of the best pubs in Kempsey.

Great service clean fast and everything you need in and out

Nice and friendly atmosphere nice garden

Very nice meal and staff very friendly. Good choice of menu.

We were passing and decided to stop for something to eat. Staff very pleasent especially the young lady who served me. We had our favourite whitebait to start very nice. Then I had the chicken curry. Very nice but from a personal perspective could have been hotter although most people would like it. My partner had the ham egg and chips. Again excellent. Would defiantly recommend the place.

Good food and service lovely staff

Great food & relaxing surroundings. Will visit again.

Real Ale + Sky sports best combo

I don't really want to give this pub a glowing report that it reserves, as it feels like one of those places you find and feels like a special find. Such good value for money

Firstly do not deserve any stars ,e mailed and booked a table for Sunday lunch ,firstly did not receive a reply ,the n my wife and I turned up at 2.30 pm only to be told they had sold out of food even though they had a sign advertising meals 12 till 5 ,not very good at all ,and as kempsey resident and wanting to support let cal businesses to h well we tried .

Arrived 12.30 on 09/01/19 For lunch for 2 people. Supposed to be open for Lunch form 12.00 till 15.00. We were advised, no reason given to us, Kitchen Closed. So no meals available. They are on Line & advertise Meals & Times. So you can't trust it to be the case. They won't see me again, ever.

Popped in to see what the new managers were like well Sarah was delightful very friendly and professional the place itself was spotless very clean great choice of beers and wines the new menu was excellent and the food was stunning Would definitely recommend and wish them all the best and hope they stay for a very long time I will definitely becoming a regular Give it a visit you definitely will not be disappointed

This place has had more landlords than I can remember in recent years. Whenever it has a good landlord who is friendly and looks after the beer properly it is a great pub.

A great atmosphere friendly staff, a great evening out A great Sunday night quiz, starts at 9pm, we would love to see you. call in for a drink

No food yet. But brill kept beer

Family visits always ended up here. Until now! Yet another set of good people moved on or left from a talented chef who produced some lively food to a smiley lady behind the bar to no food poor tasting beer and yet another manager! I’m not sure who is behind this but someone needs to take note YOUR KILLING THIS PUB!!!!! Just look at how nice the food was now it’s a packet of crisps or nuts! Shame to say it but it’s time to find somewhere else

No food and no drinkers as we were the only two in there on a Bank Holiday Monday afternoon!

Go and have a pint and support this bloke. The previous management have left so it's worth going back there again now!

The Anchor has had several lots of managers recently and the current pair are the rudest and most unhelpful of all of them. The welcome waiting is the coldest I have ever experienced and we returned several times to give them a fair chance, according to a few beer drinkers the beer not very good, the landlord even swore at a gentleman when he explained to him that the beer was not as it should be, other people agreed as they had experienced the same. It has also become very expensive after a sharp rise in price and a lot of local people now who are their bread and butter now drink elsewhere because of the frosty welcome and rudeness they have experienced. Not a pleasant evening.We hope for a warmer welcome from the next landlord/landlady when they arrive-if they arrive. If nobody else arrives as a group we will not be going back.

Having visited the Anchor many times over the years for a drink on a Saturday evening, I was more than surprised when I called in on Sunday afternoon for a drink. To say that the Anchor has gone down is something of an understatement. It is now borderline scruffy, with tatty furniture and fixtures and fittings. There was no one in the pub when I arrived which is not surprising when looking around the interior. Bar area was scruffy and only two real ales available. Glasses supplied with our drinks were smeared, not dirty but they had not been wiped dry, hence the smears. Real shame about the Anchor, as it is a large pub with good car parking and a large garden with lots of seating. The other pub in Kempsey which was open on Sunday afternoon, had a full car park and looked inviting. Unfortunately the Anchor was the first pub we passed. This is definitely a pub which I suspect will either be up for sale or boarded up in the near future. I for one will not be returning.

Called in today and they had no gas to pour pints what a dive

A good fun and enjoyable evening.

Friendly, attentive staff. They offer table service or bar food, they always have 2 ales on and a fantastic selection of spirits and wines. In the bar there is a pool table but away from the restaurant so a respectable divide if you want a nice bite to eat without being disturbed by drinkers. Nice little gem in a nice little village.

My wife and I called at the Anchor yesterday for lunch.We were met with a warm welcome and were pleasantly surprised by the new decor, as we had not been here for a few years.We had steak (which was tender and perfectly cooked) and a curry which was also excellent. Good choice of beers and wine as well.We shall be back to try the Sunday lunch.

Friendly pub, pretty beer garden, good food

Returned last week for second visit with new landlords. First time excellent second visit disappointed. No one waiting for food when we arrived at 8pm had to wait 45 mins for food for 3 of us no problem but within 10 mins asked if we intended having a sweet

We are about to move to Kempsey and tried The Anchor for lunch on a house-buying trip. We were made to feel welcome and the service was efficient. Our vegetarian daughter tried the risotto which she found a little bland. My husband liked his steak and ale pie and my scampi was good. I had a calamari starter with mayonnaise which was lovely if a little chewy.

Even though we live locally have never tried this pub but so glad we did , went for sunday lunch starters of prawn cocktail and creamy Stilton mushrooms were very tasty but the lunch was superb one turkey one beef with two types of potatoes four different vegetables Yorkshire puddings and stuffing, very generous portions served on hot plates couldn't fault it especially as it was only £10 for 2 courses and served by a lovely young waitress, will definitely return as the food on the main menu looks good.

Popped in after picking our son up from school , all food was very tasty and a good portion size , very friendly owners , highly recommend ☺

Run well, great food and kids play area.

My partner and I had a lovely meal and were served by very friendly, welcoming staff despite us turning up right before the kitchen was to close. Lovely place with the bonus of being dog friendly. Thanks again.

Tuvimos un almuerzo encantador ayer - pub comida, salchichas y puré de patatas y gambas y patatas fritas, así nada lujoso pero por £8. 99 para dos comidas una gran relación calidad-precio y los platos estaban limpios. Volvimos por la noche para un evento familiar. Fue atendido con algunos cheeseboards y una maravillosa tarta de cumpleaños que se veía genial y sabía aún mejor. Pensamiento y atención había sido tomado por el equipo para que el grupo especial. Gracias por dos visitas en un día! Sin duda volveremos, especialmente con los eventos que hemos programado!

Excellent and friendly staff. Great food and drinks