Thames Dinner Cruise in Wandsworth - Phone Number, Reservations, Reviews

The food is awesome.. the cruising is relaxing and thank you for making my family and kids feel special by a cake surprise. It is a must try dining option in London.

We received a very warm welcome into the reception and was told boarding would be at 12.30.

We, as a party of four, had the pleasure of a lunch cruise last Saturday. The event surpassed my expectations and was seriously good. Having elected the premier package and paid £49 per head for a three course lunch and a 90 min cruise including wine for four I had realistic expectations as to quality and service. However all four of us were really impressed by every aspect of the event. First impressions were very good you board through a smart lounge area and the glass room looks very cool when you arrive. Tables are set nicely with crisp linen and although the service was full and busy you do not feel cramped in any way. Service was swift despite the staff being incredibly busy with a full dining room and 90 mins to serve drinks and three courses. The food was surprisingly good served quickly and really good quality for what we deemed a highly respectable price. The premium package comes with a bottle of wine per couple, we elected to have the Gavi and again it was perfectly acceptable. The cruise lasted 90 minutes and I was amazed at the organisation that delivered three courses pre lunch g and t and wine finishing almost to the minute we docked. In summary a really lovely experience delivered by efficient friendly staff in a lovely location. I highly recommend the to anyone visiting London and recommend the premium package as it is well worth the extra.

Nos dieron un crucero de la cena de la firma como un regalo de cumpleaños y decidimos ir en el día más largo del año.

After being seated at our table we were told by the manager Maurico that I did not book a Premier dinner, so after he walked away I found my booking in my emails, and when he walked past our table again I tapped him on his shoulder to show him the confirmation.... he said “ Don’t touch me that is HORRIBLE”!!!! I was taken aback as why he would say this to me and the guest at the table next to ours were as disgusted as I and my husband were!!! I dare he speak to a lady like this!!! How can you be a manager and conduct yourself in such a rude manner!!! I hope you are reprimanded over this behavior!!! I would never recommend this tour to anyone... for the food and the price you pay and the rudeness of your manager!!! It was beyond a horrible experience!! Karma is coming to you Maurico!!!

I booked this cruise for my husband's birthday. Overall, it was a great experience. We loved the food and dessert and the portions were actually bigger than expected.

Disfrutamos tanto de esta cena crucero hace dos años, que la programamos nuevamente para esta visita. . . Llegaron amigos de Windsor para unirse a nosotros.

Reservamos una mesa para 12 personas para una celebración familiar en el crucero Thames Dinner. Habíamos optado por las 79 libras por cabeza para el crucero de la cena del río Támesis que duró 2 horas y 45 minutos, que le ofrece un menú fijo que consta de 5 cursos y entretenimiento en vivo. Fue para una celebración de 80 cumpleaños. Las vistas a lo largo del río eran fantásticas y la música en vivo era un gran ambiente. La comida estaba bien, pero lo que nos había dejado a todos fue el servicio. Después de tomar nuestros asientos en la mesa, pasamos unos 20 minutos charlando, etc. No había agua en la mesa, así que pensé en probar y pedir algunas bebidas para la mesa. Después de llamar la atención de alguien, se me dijo muy abruptamente de una manera muy agresiva que tenían un sistema y que llegarían a nuestra mesa pronto. Más bien impresionado, pero lo dejamos así y obviamente sentimos que esa persona en particular tal vez estaba sintiendo el estrés de atender a tanta gente y tal vez estaba teniendo un mal día. De todos modos, 5 minutos más tarde apareció otra camarera y procedió a lanzarse a una ruidosa diatriba que gritaba que había sido mesera durante más de 30 años, y que no quería problemas ni quejas de la mesa. Francamente, se sentía como muy grosero, agresivo y completamente inesperado. En este punto, sentimos que quizás éramos los más perjudicados por alguna broma y quizás nos habíamos apuntado inadvertidamente al tratamiento de Fawlty House. De todos modos todavía no hay bebidas en esta etapa, finalmente apareció un tercer camarero y podemos hacer nuestro pedido de algunas bebidas. La comida fue entregada y dejamos atrás el bastante desagradable inicio de la cena, ya que fue una ocasión especial, no quería causar ninguna escena y, lo que es más importante, quería que el cumpleañero disfrutara su 80º. La comida estaba bien y la banda en vivo era genial. Tuvimos un tiempo encantador poniéndonos al día y disfrutando de las increíbles vistas. Cuando salió el quinto curso final, solo dos de nosotros 12 recibimos nuestra tabla de quesos. Después de esperar otros 5 minutos, finalmente se entregó un tercer plato y se nos informó que no había queso para el resto de nuestro grupo y que las otras mesas habían pedido porciones extra, así que se habían acabado y no había quedado ninguna para nuestra mesa. La camarera se marchó, sin disculpas, explicación u oferta de una alternativa. En esta etapa, nuestro grupo sintió que esta era la gota final de este servicio hostil y agresivo. Entonces, cuando nos presentaron la factura de nuestras bebidas y aprovechamos la oportunidad para señalar que aunque habíamos pagado 5 platos de comida para 12 personas, solo 9 de nosotros solo habíamos recibido 4 cursos y no tenemos alternativa. Después de mucho ir y venir, finalmente se hizo una deducción a la factura, aunque sea pequeña. En general, la experiencia fue una farsa surrealista en la que nos hicieron sentir como receptores de un comportamiento agresivo y grosero. Si hubiéramos sido una mesa ruidosa e ingobernable tal vez podría entender. Tal vez tuvieron una experiencia terrible esa semana y puedo disculparme por tener una camarera malhumorada, pero todos fueron increíblemente hostiles y desagradables. Una noche muy cara, y la mayoría de nosotros viajamos desde muy lejos para esta ocasión especial y nos trataron de manera horrible. No es una experiencia que nos gustaría repetir. Un miembro de nuestro grupo había estado en uno de estos dos años atrás y lo pasamos de maravilla. Es una verdadera pena, ya que creo que tenía el potencial de ser una noche increíble si no fuera por el horrible y abusivo servicio.

Reservé esto como una sorpresa para el cumpleaños número 50 de mi esposo y a él le encantó, así que hice una buena elección allí. Me encantó ver Londres iluminado por la noche. La comida era buena, especialmente en el desierto, y le gustaba el hecho de que podía mejorar su vino por un costo adicional para una botella de vino más costosa, Prosecco o Moet. Estaba muy bien organizado y el personal lo tenía funcionando sin problemas. La cantante era muy buena, pero pensé que cantaría algunas canciones más. Era un ambiente encantador a bordo con personas de diferentes nacionalidades y edades y mucha gente celebrando.

We had a lovely evening food was great selection and cooked just right. The view of the Thames and the night were perfect.

We have just had an amazing time on the Thames Dinner Cruise. Anne was our waitress and was fantastic. Well worth a trip xxx

Amazing experience on the Symphony Boat dinner cruise with Batteaux London.

Wasn’t sure what to expect, everything ran to time the food was ok and they do have a stocked bar, the highlight for me was seeing London at night from the Thames it was very impressive 👍👍

At around £80 per person, this dinner dance cruise on the Thames was a tad expensive but nevertheless, we did enjoy it. The food was delicious & plentiful & there was a good vegetarian option too. A half bottle of wine was also included

Lo primero si vais a reservar esta opción tenéis que tener en cuenta varios puntos para así no cometer los mismos pequeños errores que cometí yo.

I went here with some friends over a weekend (Saturday night), I did feel it sounded a little pretentious from the dress code (DJ’s and cocktail dresses). I emailed and got told open shirt was fine but suit trousers were a MUST, then I looked on Trip Advisor and saw on the night it appeared it was actually a bit more relaxed. When I phoned in a spoke to Mihaela Moise, she told me the person who sent the email was wrong and to ignore what people had written on Trip Advisor! She told me that under no uncertain terms the dress code was formal, DJ’s/suits and cocktail dresses and people would be turned away in anything else!

Great lunch time experience on Bateaux Jazz cruise. Had premier package which included bottle of wine to share. Good food very good service. Relaxing and interesting with ‘easy listening’ Jazz.

This was our second time on the Sodexo boat inLondon this year, our first was an afternoon tea in April( the company’s suppliers let them don’t so this was to be our positive experience after the afternoon tea disappointment)

We boarded the boat about 7.30 pm. and was given a glass of Sparkling wine and shown to our table, it was a four course meal which was basic but good value for money, we were entertained by a lady who sang at various points during the evening, the boat traveled down river and moored up alongside another boat for about an hour, then had a slow cruise back to London Bridge were we had to disembark due to tide restrictions

We were lucky the weather was perfect and the company good. Food was ok but would have been better if an alternate was on offer for each course. Service was good and the staff friendly. Onboard entertainment was lively and had the whole boat singing abyss dancing in no time. The river by night was gorgeous. Overall a very enjoyable night cruising.

My husband and I could not have chosen a better day for a delightful cruise along the River Thames. We have been in the dinner cruise twice with Bateaux and decided try the lunch.

Went on this adventure to celebrate my partners birthday. What a fabulous evening we had. The boat is beautifully appointed; the staff were excellent and the food to die for😊. Thankyou to all involved for making this a night to remember!

Saludo personal a los clientes muy amable y acogedor. Mesas bien presentado. Nuestra camarera deja un poco que desear. Uno de nuestro grupo estaba bebiendo café y

We went on a dinner cruise last night and it was amazing!

The dining experience has to be the most enjoyable you could imagine on board a floating / travelling restaurant.

Compramos un paquete que incluía un vuelo en el London Eye y una comida de dos platos en el extranjero el Río bayeux crucero. Abordar el barco y sentado a la mesa asignada fue rápido y organizado, aunque muy concurrida. La opción de comprar entradas y bebidas por un coste extra. Nos embarcamos en el barco en 1130 am, pero no fue hasta 1300 pm que en realidad nos dieron de comer nuestra comida. . . . 30 minutos antes de la final de la travesía, así que tuvimos que luchar. La comida era deliciosa, pero sin embargo las porciones muy pequeñas. El crucero en sí era muy interesante pasando por todos los lugares conocidos con comentarios dado aunque difícil de oír por el ruido de la gente charlando. Recomendaría el crucero pero no el almuerzo debido a que el tiempo de nuestra comida. Hay aseos a bordo del barco. El personal era agradable.

Excellent trip from start to finish , entertainment good , excellent food served by exremely attentive staff

Decidimos sorprender a mi novio con el Támesis Crucero y cena, así que me alegro! Optamos por la cena con una ventana garantizada; comida de 5 platos y entretenimiento en vivo y todo estaba increíblemente elegante y precioso! Las vistas de Londres eran una locura y sentí que podía ser apreciado tomando la cena más hermosa. Incluso puedes ir en la cubierta superior (estábamos en el barco) donde hay armonía también hay algunos bancos. El personal era amable y muy tentativos y se aseguró de que estábamos contentos. Si pudiera darle un fallo enanísimo es que en línea, había un menú mostrando al menos dos opciones, pero la última noche nos dieron un menú fijo. Sin embargo, nos preguntaron si teníamos problemas de dieta, etc. . Así que quizás. hay un menú fijo y si estás vegetarianas o veganas o lo que sea, entonces te dan la alternativa? No estoy seguro pero buen trabajo la comida en el menú era preciosa de todos modos!

Tuvimos una cena el sábado crucero para una celebración en grupo y mientras que la experiencia es muy agradable, la comida es sólo aceptable (5 piezas de envíos de ravioles plato principal! ? ! ? ) y que se había acabado de 2 vinos intentamos tomar (sólo los estándares como Merlot) y uno de los 3 tipos de ron. Cuando lo comentamos nos dijeron (con un tono) que habían sido muy concurrido durante el día con los otros cruceros, casi como si fuera nuestra culpa por ser la última del día! Pasamos un buen rato como éramos un grupo de amigos celebrando pero no prisa atrás.

Hola ante todo comentar que soy fan de cada cuidad que visito si tienen rio o tal me gusta siempre hacer alguna actividad como esta sea desayuno, almuerzo o cenas, en Londres elegí el almuerzo por el echo de que como siempre llueve y tal y tuve suerte no llovió y pude disfrutar de todo y ver todo con claridad tienes dos platos que consta de un plato único más postre si soy sincero parece poco pero yo me llene y me divertí mucho y pague por el menú 38 euros , música a tono, la gente disfrutando, eso si la bebida es aparte pero no es caro lo más caro es el Moët Chandon, pero botellas de vino alrededor de 18 pounds a 30 y tal tienes refrescos por 2 o 3 pounds, cervezas, cócteles , vale la pena el dinero que pague, lo que si incluye es el café o té pero yo bebí dos pilas coladas cada una valía 8,60 os digo enserio muy recomendado y Londres es muy bonito lo recomiendo para que visitéis un saludo

Fue una fiesta de jubilación sorpresa reservado para el almuerzo en cruceros Bateaux London. Nos registramos y embarque estaba bien y después de introducir a nosotros el camarero nos enseñó nuestro comedor privado. Pedimos unas bebidas que llegamos bastante rápido. Nuestro almuerzo habían sido pre-ordenados, pero fue un mail unos días antes de viajar, nos informó que el menú ha cambiado y que necesitábamos para reordenar. Como varias otras personas venían en este involucrados comunicarse con varios amigos en diferentes zonas donde viven fuera aunque nos había enviado en los pedidos algunas semanas antes del crucero, así que este cambio era un poco molesto y no se dio explicación de por qué el cambio era necesario. Nos fuimos por el Río Támesis, disfrutar de los lugares de interés y hablar con la familia y amigos. Que se volteó a jefes de vuelta después de unos 30 - 40 minutos al punto en que habíamos recibido ninguna comida, aunque pudimos ver que sirve a otros. Pedimos al camarero que estaba pasando y volvió con algo de pan, pero luego tuvimos que pedir placas laterales y mantequilla. Preguntamos dónde nuestra entrada era y uno de los gerentes dijo que ahora no hay tiempo para servir el aperitivo, así que fue directamente a la principal. La razón dado que no podía entender y no mucho sentido - algo sobre problemas con otra mesa. Pedimos más bebidas del camarero, pero tuvo que ser recordado sobre nuestra reordenar. Cuando volvimos al punto de embarque después de 1. 25 horas que aún tenía que recibir el último curso. Este fue dado de forma precipitada con té/café.

We booked our City Cruise Lunch Cruise a few weeks in advance to our trip to London and were glad that we did! Once we were loaded onto the ship and seated, the boat starts to move first towards the West near Big Ben and the London eye, and then turns around and goes underneath the London and Tower bridges. It's a very interesting and unique way to see London, where most people choose overhead observatory views.

Nearest tube station is tower hill after coming out head for the tower of London booking office. Boarding and start of the your we're on time little waiting. We had cold clear blue skies for our trip along the Thames. The purpose was to see some of the London sites and the novelty of having lunch as well.

La experiencia de la cena tiene que ser el más agradable que te puedas imaginar a bordo de un restaurante flotante/viaje.

Specially recommeded for those you have something to celebrate or just look for a special dinner. Starting with a champagne toast, followed by a delicious dinner acommpanied by a (not so delicious) wine. Everything with the charming nightly views of the so famous London Tower...

A really special occasion for my wife and my son as the three of us had this unique experience aboard the Thames cruise with a live music band and a sensational female singer rendering some fast beats and some very soulful ones. The cruise was...

Lovely way to spend a Sunday afternoon which was a birthday treat. Very friendly staff, very good jazz band and food was delicious. Had a lovely window seat and overall a delightful experience. Thoroughly enjoyed it and would definitely go again.

Polite and helpful staff. We were shown to our table which was by the window with great views. Food was of a very good standard and staff were very attentive throughout.live jazz band kept us entertained. We enjoyed the experience very much and will be going again.

We arrived at the jetty and was shown on board to our designated tables our waiter introduced himself and took our drink orders.

Booked this 2 hours cruise on the Thames with a 2 course meal incl wine. Never done before, so wasn't sure what to expect.

We went on the dinner cruise last night for our wedding anniversary and it it was simply beautiful. The elegance of the whole evening was just as we had imagined. I'd tried to book the signature package as I wanted a window seat but it was fully booked. However where we were seated worked out excellent and we could see all the sights.

Recomendaría este crucero por parejas pero no para personas viajando o familias. Había música en vivo (danza) y podías durante el crucero romántico, haga fotos, la comida era buena pero un poco caro para lo que te dan.

Leider war Thames Dinner Cruise für eine Buchung nicht erreichbar. Mehrfache Versuche auf diversen Kanälen waren erfolglos. So mussten wir leider auf dieseErfahrung verzichten.

Thinking back to things we saw at the Tower, people used to love to cruise on the Thames. Handel's Water Music was composed in 1717 for the King while cruising on the Thames. Unfortunately, on our cruise, the music was not as exciting. It was a beautiful cruise, and dinner was interesting. It was a nice way to wind down after a busy day in the British museum. Maybe the music would have been better had I sampled the wine? LOL

My wife and I were with Symphony in the evening of the 19th Aug. As I remembered, we were located to Table 11 just in the very front of the ship facing the big glass window. The whole journey was excellent! Service there was very good and thanks to all servers who had served us well. The 'Signature' package was wonderful and worth the charge. My suggestion is if local beer is included into the drinks selection, it will be better. This is only my suggestion and not a criticism.

Went on this cruise for my anniversary.The food was amazing the ambience was lovely and the views spectacular! What more can you ask for!!!Loved it

We chose this trip to mark a special occasion but left feeling anything but. The experience has so much potential and the sites are beautiful but the execution is poor. We interacted with three members of staff, the waiter was lovely but the manager and stewardess offered bad service, my partner described as rude. Food was pretty good. Welcome drink was not nice. Route was great. Entertainment average quality but good song choices. We were also told we should have booked direct with them and not via Expedia. I suspect that was the reason for the substandard treatment. Seat overlooking the emergency exit sign, additional charge for a candle to celebration, no choice of view. Shame as there is a good amount of potential here.

My wife and I had the most enjoyable evening dining on the Symphony, it was the highlight of our mini-break in London.Food, service and ambience is absolutely first class.On to of this we had a great jazz band / singer which was absolutely perfect as we cruised down the river enjoying the magnificent views of LondonHighly recommend

We arrived 15 minutes early, in the pouring rain only to find out that our booking wasn't actually written down and that they had no reservation for us. (Even though we provided the confirmation number and paperwork) They suggested we wait in case someone else didn't show up and we could have their table, but it never happened and we didn't get to join the cruise afterall. We were stranded and had to find somewhere else to eat at the last moment. Would not book with this company again.

Went for dinner cruise on the Symphony boat. We both really enjoyed and food and service was first class. We went for the £102 each option that included limitless wine and water, which was quite a lot of wine considering the cruise lasts 3 hours

If you find yourself in London and fancy lunch with a difference, this is for you; excellent food and great service. The cruise commentary may have been a little over the top for locals but maybe not if this is your first time seeing the sights, wireless earphones maybe !

I recently went on the 'Classic' Thames Dinner Cruise with my girlfriend for her birthday and we had a lovely evening. Friendly and efficient service when embarking and then superb on-board dining and service throughout the journey, from Embankment travelling west, past Westminster and then turning round and sailing east past all the main Thames-side landmarks before turning round at the O2 and arriving back at Embankment after a journey of 2 and 3 quarter hours. It was great going up to the top-deck for terrific views of the city, especially as darkness was setting, London is so special at night. The 'Classic' package and being the cheapest meant a table towards the middle of the deck and therefore missing out on the best views of the shore whilst dining, the 'Signature' package, which is around £50.00 extra, guarantees a window table and therefore the perfect view of the shore. Excellent music and entertainment provided by the resident band, helped to make for a lovely and unique evening.

Wow it's not often tours exceed expectations but this one did!! The food, wine, service, entertainment was all well above average and the views - wow! A wonderful 3-piece band entertained us all night with music which revved up as the night progressed but was certainly not too loud. Martin our waiter was delightful. The dress code is strict and some people in front of us had to get a refund as one lady in their group showed up with tennis shoes.amd wasn't allowed on board. When we booked they stressed the dress code so take notice!It left on time and arrive back on time. There was a choice of food to cater to most tastes and servings were generous. Some people paid extra for an extra course and unlimited house wine. We were happy without and happy to choose our own. All in all I can't think of a better way to enjoy this beautiful River and soak up London's atmosphere.

Read your papers and know how to dress - the folks behind us in line were sent to a shoe store before being allowed to board as they don't allow tennis, sports, or boat shoes of any sort. This is an amazing dinner experience with the beautifully lit city out the windows. The food was quite good, as was the wine selection. If you're going to do an experience like this, pay a little extra and get a window seat! We had uninterrupted views for hours and it was a blissful experience.

Very enjoyable cruise on the Symponhy, was expecting some live music due to the name of the boat, there was some music piped out but as it was also a sight seeing tour most if it was a recording tell of the history of the buildings along the Thames. Food although small portions for some, it was all very nice. Loved the quinoa starter. Service very efficient & we didn't feel squashed in, quite spacious. We had a look around 1 hr before the boat was due to sail & could see staff setting the tables, pushing glasses etc, later when we were waiting to board, the tables were being inspected & retouched where needed. Toilets were down stairs & nice enough.

This was part of my 70th birthday celebrations. The dinner cruise was excellent with comfortable seating with good views of the city. The menu was very good being 4 courses and included a glass of sparkling wine and half a bottle of wine each. The girl singer was excellent with a good repertoire of songs, a very good 3 hours.

£135 per head well spent on Symphony package. Sumptuous food, magical setting, caring staff to see to our every need, endless wine, and a riverside seat for a long trip along the Thames. Made our last night in London most special. Thank you!

We took a group if staff on the dinner cruise as an end of year farewell and it was brilliant. With beautiful weather and the sun setting behind Tower Bridge as we cruised and ate was fantastic. Food was great quality and fab experience. Higly recommend.

Took four family members for a evening dinner cruise the week before Christmas 2016,Just a perfect ending to the day.Atmosphere on the cruise very good, food was excellent, with a live band playing while you have your meal and the London sights passing buy.Highly recommended. Lovely evening.

My husband and I came here for our one year wedding anniversary on Saturday and were very impressed with the experience. Although we both work in central London (we actually went past my building), we don't get to see all of the city, especially in such a beautiful setting. The staff are friendly and tentative when needed. Food is excellent. Not a huge wine selection but those on offer were ok (a few more options would be nice but nothing that makes the experience any less special). The ambience is lovely and with the sky going from day to night really sets a romantic setting.The only negative is if you go for the Signature or Platinum option the 2.45 hours is taken up by the courses and no time to dance towards the end of the night (which is a shame as the live music is great). Our liqueur option arrived 5 minutes before our tea and coffee which was served as we docked. This was the only downside as couldn't quite enjoy these. I think May is a great time to go on the boat, as it starts light and you see the sun go down. I feel we managed to get the best of the experience. We thoroughly recommend this experience. We have 2 couples who are looking for something for their anniversaries and we've recommended this. For a special occasion you can even pay a little extra to get a sparkling candle which is a lovely little extra.

My wife and I booked for a dinner cruise of the Thames for our 1st anniversary.This is our first time on board a dinner cruise so all we had was reviews to help us decide.We booked and boarded the Harmony boat for what was about to become an amazing experience from the moment we set off to the moment we returned.The staff were very well organised and attentive and extremely quick to help keeping you served with plenty of drink and food along the way.We were given a glass of Kir on arrival which was very nice together with a window seat for an amazing view of all the London sites along the Thames which added to the experience.The food was delicious, very tasty and well presented and plentiful due to having a four course menu.The champagne I pre ordered was delivered to our table shortly before our main course which in my opinion was perfect timing and was well worth the added touch.The ambience was fantastic, relaxing with live music set at just the right volume which made everything work perfectly. All of the staff team deserve a lot of credit and full marks from us with a big thank you for making this evening a great experience for us. I recommend to everybody who wishes for a lovely evening for an occasion or even a different night out. 10/10

Went with a group. the views with onboard outstanding, especially in a clear evening. The food was not good and the wine (at least the red) was really awful and even disgusting.Live music was OK and even danced.

We (x4) had the pleasure on dining aboard Symphony on Easter Saturday for dinner. Whilst our expectations were not too high at the thought of eating from a set menu cooked in a galley, we were totally amazed with the choices presented to us and the quality of the food presented - very much fine dining quality. Service was very warm, welcoming, friendly and attentive. Whilst at £130 per head appears steep, the cost was very much value for money as included the boat trip, entertainment, x5 course dinner, unlimited wines and after dinner liqueur. The views down the Thames were stunning, then as we turned and returned during nightfall, the views changed and offered a totally differing perspective. The whole experience was superb and we would all highly recommend the experience - we will, without question or doubt, re-book when next in London.

A big group of people on this boat Very nice London on the river by night is a must loved it Fantastic experience Food was very bland so not there for the food But atmosphere very very goodLovely eve Really enjoyed it It's a must if your in london

The overall experience of the Lunch River Cruise was great. Stunning views, tasty/swanky food, knowledgeable information given throughout the tour of the Thames, the history of London and a few fun facts. However there were a few niggly grumbles ……..On arrival there seemed to be a lot of waiting around to board, after being told to arrive 15 minutes before the boarding time, me and my partner were still waiting after 45 minutes. We got seated at a lovely window seat and well-presented table which was nice however our waiter spoke limited English which often made it difficult to ask questions and generally communicate with. Each waiter was designated to around four and five tables to wait on and in general look after. Other waiters seemed to be chatty, friendly, topping wine glasses up etc. I think this would of made a better atmosphere and for us as our waiter didn’t pour our wine or water, he didn’t introduce himself and forgot to bring us our teas and coffee at the end of the meal (which was included and paid for before hand ) resulting in me asking awkwardly for it 5 minutes before arriving back at the embankment. Would have been great to have received a better service with the price we paid but enjoyed it regardless of this.

Upon arrival we were shown to our seats with our starter already set at the table. Which was Prawn, Smoked Salmon & Salmon Mouse (Nice if you like fish). Very tasty chicken dish for main and a light cheesecake for dessert. Although we didn't know what food was going to served it was lovely, better than in some restaurants I have eaten in. A couple of things to watch out for 1. Coffee isn't included in the price2. Waiting staff walk around with cocktails on a tray asking if you would like a cocktail but charge you for it at the end of the evening. Elvis entertainment was good.

Although you do not have a choice from a menu, the food served was very good and probably what I would have chosen anyway. There was a commentary during our meal which was very informative but not overpowering. The staff were very friendly and attentive. The experience was over all too quickly. We had an excellent seat by the glass window.

What a special evening this was. My daughter surprised me with this for my birthday and my husband and I had a wonderful time. The food was lovely and we were seated at the window so we could see all the sights. All drink was included and the entertainment was also great. You could also get up and dance after the meal if you wished.

Really enjoyed the evening . Meet you on arrival with a glass of bubbly then take you to your table . Food is nice and comes at an enjoyable pace throughout the trip . Service is very professional and attentive . Got this for a special offer price and was happy with what we paid , wouldn't have paid full price , unless it was a real special occasion .Enjoyed as much as the first time we went a real treat for couples just wanting a lovely evening . Would recommend .

We've booked a table for a dinner cruise to celebrate a special date and everything went great apart from the food. The service was really great and the waiters were really polite and helpful. But the food..... specially the main course, uneatable. It was a sort of chicken breast with 'supposedly parma ham' and vegetables. The chicken tasted like paper and the ham was bitter and smelled funny. I could see in most of the tables around plates left almost untouched.Perhaps this is not the usual menu or something went wrong on that specific night.

Extremely enjoyable evening. Good food, wine adequate, singer was entertaining and she did a good job. Could have done with a few more dancing, but then that would have cramped my style! Really good night all round with London in all its night time glory.

We went as a party of 6, including one vegetarian. The staff seemed effortlessly efficient, food was hot, well-prepared and tasty and the wine selection perfectly adequate. The cabaret singer, although a bit cheesy, was a good host. The sights of the Thames-side landmarks made it a great experience. Our top rating was unanimous.

I have nothing negative to say about this experience. Perhaps only one thing, that it did not last longer. We booked Signature 5 course dinner for two, with champagne, wine and after dinner liqueur included. Food was tasteful and plentiful (really tender ox cheeks), wine choice was very good too and entertainment enjoyable. We had window table guaranteed with our choice of dinner and it was definitely worth to pay for. We can't fault service either, very attentive but not constantly in your face. Loads of people took off to dance floor towards the end of the cruise. Brilliant evening!!

We had a great evening on the Thames dinner cruise. We had a starter of smoked salmon and prawns, followed by tomato soup. Our main was chicken in parma ham and dessert chocolate mousse with raspberry sauce. All courses were amazing. During the meal, we were entertained by a live singer, singing show tunes and old classics. The singer was also the host for the night, explaining what all the famous landmarks were as we passed. The service was really good, staff were friendly and helpful. We had a really great evening and would highly recommend it.

We attended the 'Fun, Fizz and Fireworks' river cruise on New Year's Eve. The event sounded amazing as below:Celebrate 2016 on the River Thames with our Fun, Fizz and Fireworks Cruise. Guests will be welcomed on board a Fizztastic Champagne reception as you embark at a Central London Pier. The boat will then sail past the main Landmarks along the River as you enjoy an informal evening of fun, free flowing drinks and finger food. Join us on board the Golden Salamander for a spectacular view of the fireworks at midnight and start your 2017 in style and off with a bang! Tickets are £180 inc vat per person and include; - Scheduled Cruise between 20.30 – 01.30 - Champagne reception - Finger food - Open bar serving unlimited beers, wines and soft drinks - Live DJ - Fireworks & Champagne at midnightIn reality, it was rather drab, especially to start with. We queued, as recommended, early and boarding seemed really slow. There seemed to be so many people waiting to get on (and with many people behind us too).When we did get on, the top deck where the DJ and music was, was completely full, standing room only. On the downstairs deck, it was very basic with tables round the outside and only a couple of spaces left. We asked a couple to move along as there were four in our party and this resulted in some very disgruntled people saying they had queued for two hours and why should they. Also, sitting downstairs, there was no music as this was only on the deck above.The queue for a drink at the bar was very long, as obviously, everyone wanted to get a drink when they first got on. During the evening this was not too bad, but the same with the food. In all honesty, when we stopped just before midnight, the location was good to see the fireworks, but I did feel that the price of £180 per person was too high.Although I appreciate they would have only filled the boat to the official capacity, for an event that was £180 per person, there were too many people for you to enjoy the evening as it was advertised.

For the second time in three years our company decided to hold it's End of year celebration on board the Erasmus. We embarked at 10.45 and returned to dock at 4pm. The day was spent cruising gently up the Thames and back again with a three course lunch along the way and taking in the fabulous sights and amazing architecture which makes London one of the Worlds great cities.The food was pretty average really, the main course was braised beef which had been pulled apart, mixed with some rich type of gravy then put into a mould so that it vaguely resembled a fillet steak at a quick glance - and if you'd had plenty to drink! The pud was a tarte tatine, which had been lounging in a warmer for far too long making the base hard and unappetising, never the less I've had far worse in my time and the service was good on the whole, with the exception probably of a stony faced grey haired woman with an unseemly midriff revealing blouse, who seemed to be running the show.The live music was good with a wide variety of music and on the whole I would recommend this trip.

We attended an event on the thames dinner cruise where there were 15 of us. The staff were very rude and the food was on par with something you would get from the frozen food section of a supermarket. Really disappointing

We have just returned from a Saturday evening (Nov 12th) on board the Symphony, a Signature Dinner Cruise gift from our sons. Sadly we did not feel that the cruise delivered what was promised, certainly not for the price charged, £270 for two. We were very much looking forward to a relaxing evening on the river, with a five course a la carte meal and after dinner dancing as advised in the itinerary. Our main course did not arrive until 10.00pm and we then were served at break neck speed the remaining two courses, coffee and after dinner liqueur in order to disembark for 10.45pm! There was absolutely no opportunity for after dinner dancing and the whole experience felt like a conveyor belt. It would seem the evening was poorly planned with the first two hours delivering only an amuse bouche and a starter. Perhaps this was not the usual course of events but we were extremely disappointed and felt that it in no way represented the experience that was portrayed in the advertising nor was value for money. The evening needs to be either longer or the meal shorter but it is over ambitious to serve five courses with after dinner dancing in two and three quarter hours with any degree of leisure! Overall very disappointing and certainly would not recommend.

Excellent three hours cruise where we celebrated our 94th years of Service,Sisterhood and Scholarship.

My wife and I took the Bateaux Classic lunch Cruise on a rainy day, but despite the weather had a great experience. We were fortunate to be seated on a window table - all tables are couples unless a group booking. We arrived as recommended at 1145 and were directed to board immediately which was good as it would seem, in true Brit fashion that most people had been waiting in the waiting area and had obviously arrived earlier. Anyway tables are assigned from bookings so there is no "first come first served" situation.The vessel, one of two - Harmony or Symphony - is a large river boat in very good order with a number of large restaurant saloons laid out for dining and assigned proper linen napkins. The sailing time is scheduled 30 minutes after boarding and during this time a very cheerful and efficient waiter took drinks orders from a decent wine and spirit selection. Prices quite OK.After sailing the vessel proceeds down river and there is an excellent commentary to identify Thames-side points of interest with good historical information. The commentary is not intrusive at all and does not in any way prevent normal conversation. It passes under Tower Bridge and of course the Tower and subsequently reverses course up river to return to the Pier - total time 90 minutes.A three course hot lunch is served. No choice except for dietary requirements although an adjacent couple to us asked for a variation in the starter and this was readily accommodated.Starter- Smoked salmon roulade with pickled cucumber and decent breadMain- Chicken Supreme with mash and green beans.Dessert- steam pud - nice light sponge.If you are expecting a monster blow-out forget it and find a Toby Carvery. It was a fully acceptable lunch well presented and well-cooked. The service was also very good and the meal progressed in a proper manner around the 90 minute cruise schedule. Good job.Dress is "smart casual" and the cruise environment justifies this and is enforced so use common sense and give the occasion the respect it deserves.The cruise boards from the Thames Embankment Pier close to Embankment Tube Station and Embankment Gardens so is very convenient.If you want to guarantee a window seat book the premium offering for an extra £11 a head to include some wine and water. You will have paid for the cruise upfront when booking so the bill after lunch is for discretionary extras such as drinks - no service charge but we were glad to reward the excellent service. We had no complaints at all and will return.

Mediocre food, cheap wines, exceedingly loud music What else could you want Stay away and you will do yourself a favor

I was not sure what to expect but came away after having a great night out The staff were very friendly and helpful and the food was excellentWell worth the money

Getting abroad a sleek river tour boat and gliding past historic landmarks is not to be missed. We docked at numerous landmarks (the Globe Theatre, the Tower of London, the London Eye, etc.), and seeing them from the river was a wonderful experience.

We went on the Thames Dinner Cruise last night, and certainly did not experience any staff being "jobs worth' , as previous posts indicate as regards to the wearing of training shoes ! I would say 60% of the passengers last had training shoes on, and nothing was said from staff. We was welcomed by very welcoming staff, excellent service and the food was fine, for the type of event, the lady singing was excellent, it was great being stood on the top deck going under Tower bridge in the dark of night enjoying the lights . A perfect evening thank you city cruises .

What a way to see London? An evening of music, dinner, dancing plus an added bonus of fireworks. Whilst there were not a lot of people on the boat there was a mixture of tourists, anniversary celebrations and people like us who just wanted a good night out. We were not disappointed. The 4 course set meal was ok the trip is good value for money. Half a bottle of wine per person and a glass of fizz on arrival. Great singer who sang well known hits. Highly recommend it.

Luckily we had a lovely sunny day. From start to finish we had a lovely relaxing time. The food was ok, nothing special and quite small portions, but was hot and tasted fine. The drinks were normal London prices which surprised me as I thought with such a captive audience, they'd be a lot more expensive.The staff were really good. Funny and joined in with a bit of light hearted banter. A bit prices, but great for a one off to see London in all its glory

J'y suis allé avec ma Maman et nous avons très très bien mangé. Nous étions assise côté fenêtre et avions une belle vue sur London by night tout au long de la soirée. Le personnel est super et la chanteuse aussi!

Loved this!!! We went for our anniversary. The food views and entertainment were so good. Would defiantly recommend. Staff were very friendly and brought us a sparkler as a celebration we missed it as took a trip to the deck to take pics.

Went for a family meal to celebrate my grandmothers birthday. Arriving from work in my trainers (my heels in my bag I was about to get changed into) I was greeted with 'you can't wear those' by a rude receptionist. She then observed all that we were wearing and pointed at my sister's smart sandals and said we couldn't come in. No hello or anything. We were all dressed extremely smart and started embarrassing us in front of the big queue of guests. I then asked for the manager as this was a bit over the top which she refused. At this point it was really upsetting my grandmother. We managed to speak to the manager who was lovely and apologised. Another group of Asian tourists were also turned away because of their 'inappropriate' footwear. Although when boarding the boat we could see many people wearing Nike trainers and the original group still weren't aloud on the boat! This was complete discrimination! The staff on the boat however were incredible. The dinner and views were lovely. Towards the end a singer started and the experience suddenly turned into a tacky butlins karaoke style party. Considering the money we spent the experience was meant to be 'top class' I feel the other guests Nike trainers were more formal then the entertainment. The company need to change their receptionist staff and their entertainment. Don't waste you time or money to be singled out and judged.

This is a great way to see the Thames at night, with little effort on your part. The staff were very welcoming, theres lots of space on board to move around. Food was excellent as was the live entertainment. The trip took almost three hours and was very relaxing . There was a great atmosphere and would highly recommend this trip.

I attended a friends wedding reception on 'Erasmus' which consisted of a reception, dinner, live-band and 6 hours cruising on the Thames. We boarded the boat at Tower pier at 6pm and were taken downstream beyond the Thames barrier and back up the river as far as Chelsea before returning to Tower pier. Six hours might sound like a long cruise, but the time flew by.On arrival, in traditional fashion we were met by the newly-weds and their families. This took place on the upper deck and there was an seemingly endless supply of very good quality Prosecco served in style by an enthusiastic and friendly team who were immaculately turned out.Dinner was served about an hour later on the lower deck. All seating had been planned, so there was no rush to find somewhere to sit. Complimentary red and white wine was available on the table which was set up with white linen table clothes and napkins and had the feel of an upmarket restaurant. Having done a few boat trips before my expectations for the food were set fairly low. This was expelled as soon as the starter arrived; a beautifully presented melon and fruit dish with balsamic vinegar glaze - simple, but quite delicious. This was accompanied by a selection of artisan breads rolls which were absolutely stunning - fresh, warm a choice of at least three types. I've only had bread this good at Michelin Star establishments and I was so impressed I requested a second serving and was presented with a plate of three types of roll and a new dish of butt - very impressive. These were shared between the other gusts on our table.The main course course for non-vegetarians was a beef steak, served with baby carrots and sautéed potatoes in a delicious beef gravy. I'm not sure as to exact cut of beef, but I think it was shin or brisket, slowly cooked to perfection which melted in the mouth. This a brilliant way to do meat for a banquet (there were 100 of us on the trip). The desert was a rich cheesecake with a chocolate topping. Again, this was simple fare, but the quality was outstanding. This meal meal could easily sit among the best I've had.Once dinner was completed, we had the cake cutting ceremony on the upper deck, followed by dancing to a live band until we arrived back at Tower Hill shortly before midnight.Our boat was clean, tastefully furnished and had ample toilet facilities. There was an open top deck, easily access by a staircase at the rear which was great for viewing the sights along the way. Thankfully there was no commentary en-route, so it was possible to just enjoy the sunset and the amazing buildings of London as they came alight.I accept that this review is very anecdotal and personal, but I can absolutely recommend this excellent boat and all its crew. I literally cannot find fault in this wonderful evening's entertainment.

This trip was a Fathers day gift from our Son. BRILLIANT EXPERIENCE from start to finish - 3 Course Sunday Lunch - top quality, well cooked and one of the best we've had! Well done to the chef and team! We chose the Chicken and Salmon mains which were cooked to perfection and piping hot when delivered to our table. Starters - Ham Hock Terrine with bread sticks and chocolate brownie deserts all served to a very high standard. Presentation of food - very high standard. Bottle of water with main meals - beers and coke were also part of the package (instead of bottle of Wine - not wine drinkers...). Coffee and teas were also available - coffee very nice too! Jazz music - piano, saxophone and male singer were brilliant - great atmosphere on board. Staff - waiters were very good - friendly and happy in their roles. The whole experience lasted 2.5 hours (left at 1pm and return to jetty 3.30pm). Lots of sights to see - brilliant way to see London from the river. Our cruise was full but not 'cramped'. Lots of room to move about without feeling like a sardine. The premier package included - window seats/table for two, not overlooked by neighbours - and drinks (bottled mineral water/wine or beers/coke etc) - £15 extra per person We would definitely return to experience one of the alternative cruises - for another special occasion maybe. Easy to locate from Waterloo Station - 10 min walk across Westminster Bridge. We chose to take the train to Waterloo Station as it meant we didn't have to use the underground system. Quick and simple.

We wanted to see the Thames and decided to have lunch at the same time. We had used this company before in Paris and so expected a great time. We were not disappointed.The food and service were excellent and we had a window seat so that we could see all of the attractions. The boat moved at a leisurely pace and we travelled down past the docks with a tour guide explaining what we were seeing.We had booked ahead, online, which meant that we went straight on board which was good. The cruise also finished in good time so that we could visit the Eye in the afternoon.

This was our fifth time on the dinner cruise and have yet to be disappointed. The sights, music, food and wine were wonderful. The staff were friendly and very attentive. Book window seat. It was truly a great get away.

This night cruise is delightful! There is a dress code. There is a baby grand piano and a sax player, plus a singer. They provide a nice backdrop for an excellent dinner (guests choose from a menu). The trip along the Thames at night is spectacular...lights everywhere... one person said it was like Disneyland for grown-ups. This is one of the better of such attractions and I recommend doing it.

Booked this trip for my hubby birthday, was so pleased I did, amazing evening, staff were so attentive and made everyone feel so special, food was nice & prices for drinks were OK ( pub prices) we were lucky to get a window table & to see all the lights on Tower bridge was fabulous, just wish the cruise was longer, but will be back

My husband and I booked a the Bateaux Thames dinner cruise for our 1st wedding anniversary, and we weren't disappointed. The whole experience from start to finish was superb, the boat was beautiful, and we had excellent seats right at the front. They had a great wine choice, and nice bottled water on the table, both of which were unlimited on the package we paid for. The food was outstanding, we loved all 5 courses, and our waitress was excellent. The music and dancing after dinner were great fun as well. The whole experience is very well thought out and put together, and we found it very romantic. My husband normally finds something he would have changed, or didn't really like, but not even he could find fault. The only thing I would change is that I would have stayed on the boat just a little bit longer, but that is beacuse we were having such a great time.

From start to finish this was a great experience and very organised. Staff were attentive and welcoming. Food was lovely with a good choice, we paid extra for a window seat and had amazing views as we cruised up and down the Thames. The weather was perfect and vies of the city didn't disappoint. The band including singer were fantastic and added to the atmosphere. Really enjoyed the whole experience and it made our 30 th wedding celebrations with our family something special to remember, would love to go again !

My wife treated me to the platinum level for my 70th birthday. From the bottle of Lauren perrier champagne to the Grand marnier to finish it was superb. Loved the food which was well presented. Excellent service by our waiter as well. Truly a night to remember.

I absolutely loved this experience. The food was spectacular and being able to see London from a river's perspective is so amazing. Overall 5 stars