Thai Terrace in Kensington and Chelsea - Phone Number, Reservations, Reviews

Lovely atmosphere, superb food, staff were cool and friendly and everything was perfect.

Food and service were good However, when I paid, I was told that only cash was required, so I didn't have enough cash on hand, so I ended up paying the remaining amount with a card. In that case, you should pay by card from the beginning. In addition, a cola that I didn't ask for was added. It's a shame because the food is delicious

I had all the time today since my accommodation is 20 steps from this hotel, looking at the reviews still wanted to try and review myself. First of all service was quick. There were only 2 people working so they were all around the place. 🌟I liked the green curry chicken and spice levels just perfect. Quantity was good aswell.I thought the curry is given with Rice but maybe thats just in the US. Here they charge additional 2 pounds for the rice. 🥃ordered moscow mule, that could be improved. My drink wasnt as good as the ones usually i drink. Otherwise staff were welcoming, i would recommend to try it out. Also, it was busy for a wednesday evening.

It's deadly. After I ordered it, I saw all the 1 reviews on Google and regretted it. It wasn't like this before. Has the owner changed?

The food was delicious and reasonably priced. The staff were courteous and helpful. The restrooms were very clean.

We had a very good experience on that day . Food is great and we are well accommodated. Also we’ve been served by the owner of the restaurant and got some freebies too (pot of rice ) ! 😃

I’ve been here multiple times, and I can’t praise this place enough - I’ve never had such amazing Sea bass in London! Their Thai food is BY FAR the best I’ve had, and the owner, Tony, is one of the most generous, attentive and friendly people I’ve met - you feel like you’ve known him for years! His staff is also excellent and go above-and-beyond to make sure you’re happy with your food. They’re also extremely fast! I could literally go to this place everyday - it feels like home. Wish I could give it more stars!

Maybe one of the worst experiences I had in years. Nice food, but the owner is maybe one of the worst professionals I never meet. Ugly, dirty and impolite. REason?? we ask for the complete invoice...surrealistic

My fiancé and I loved this restaurant! Manager was friendly and service was great! This was our second time there and we will definitely be going back!

The man at the bar is very rude. I took a half of bottle of water, he poured the water into a glass without my permission, and said because he also sold water, i can’t have my bottle on the table. It seems that he is the boss, and he gave order to two servants. As for food, I ordered pad thai, the shrimp is obviously frozen for quite a long time. There is no service but charge me 10% service fee. Definitely avoid this place, there are plenty of restaurants down the main street!

Horrible place, go away don't stop here. The waiter stressed me out, he seems impatient for what we had to order, instead of relaxing me it was stressful

A group of us is visiting London for an event and we decided to take a walk for dinner right before our rehearsal. We had ample time to eat and go. Restaurant seemed really promising due to not being busy and pretty good-looking menu. When we first got there, we got sat down and were ready to order, and they took our order. It wasn't bad at all at first. A sudden rush in the restaurant started, and more people came and mind you, there wasn't anyone there when our group was there. We sat there and we had our drinks brought to us and it wasn't bad. We waited for over an hour in the restaurant, and no food has been brought to us. But other tables have been getting their food and they came after us. The food other tables were getting was food that some of us order similarly. As we asked how long of a wait it is for our food to come, because we had to get to rehearsal, the waiter came to our table and slammed a beer on our table and said this is on the house due to time wait. It was quite rude. We also noticed the smell of pot due to the waiter going to smoke. I think he forgot our order. Waited another 15 minutes, and we asked again and thought about getting it as take out. The waiter first agreed and said it would still take a little time. He then rudely came back and said we are just going to cancel the main meal and pay for just the drinks. It was very rude. We also found out that after we left after trying to get to rehearsal, they overcharged us. Overall, it was not a good experience, and some of us were quite hangry. I understand that the food was probably delicious but did not get the opportunity and was very disappointed.

ok so- just don’t go here. Pad Thai taste like lemon- doesn’t even smell like pad Thai or any Thai food- looks like they fake the Thai smell coming from the restaurant and then bring u some fake watery food. Waiters seem a little grouchy and as if they are in a hurry. Peanut sauce taste water with brown food coloring and pepper. Only ingredient they use seems to be vinegar, water and lemon. Food presentation is also bad.

we recently visited the Thai Terrace on our weekend trip to london. The food was not authentic as it was horrible, and was shocked at the appalling attitude of a waiter, who looked disinterested and chucked the plate on the table when serving the food.

Beautiful and cosy. Went for a bite after 4pm still serving food. Delicious. For the price and location I couldn't fault it just wished I read the sign outside as the do a 3 course meal for less than £17.00 Everything was good except that I wanted a cappuccino and the machine was not working. London is very expensive to visit Next time I know where to go for food!

Superb set meals Very tasty, had a little wait but freshly cooked It was a busy night and we were a large group of 10

Visited Kensington Thai Terrace for the first time since 2010. It was not a pleasant experience (waiter-wise). Our waiter seemed arrogant and rushed us to our seating (I mean when the waiter wears a fake golden Rolex and has a black T-shirt with the words "BOSS", alarm bells should have rung before us stepping in) without us ever having an oppurtunity to choose a seating. He served us our drinks by holding the rim of the glass with hus fingers. He ignored us when we were leaving. Food was good but the golden days when we were met with welcoming waiters in the top floow are long gone.

5 - delicious green curry; just enough spice without being overpowering. My daughter had the Pad Thai, which she loved - her only complaint was that there was too much food and we had no where to reheat leftovers. Staff were friendly and accommodating of my food allergies.

rushing waitor, salty food and cash payment only. It seems the white patrons are treated nicely and fairly. Unlikely to visit again.

Had nice drinks, shrimp toast & fish cakes.

I had the pad kee mow "drunken noodles" and the platter for 2, although it's just for me! 😂It was amazing! Had the pleasure of meeting the owner, and he was pleasant! If you're an airline crew, this is the spot!

I do not recommend it to anyone. The waiter’s treatment was very bad and he was discriminatory and racist Not a star

I recently visited Kensington Thai Terrace and had an extremely unpleasant experience, primarily due to one Lebanese waiter. Upon arrival, despite there being many more comfortable and available tables, he insisted I sit at the worst table right next to the dishwashing area. His attitude was blatantly dismissive and unwelcoming, and it felt like he was reserving better tables for white patrons, which was deeply disheartening. Throughout the meal, his bad attitude was apparent, but I tried to ignore it as I wasn’t feeling well. However, when it came time to pay, his rudeness escalated. Instead of coming to the table to handle the payment as is customary, he rudely pointed me to where I should go and pay, which felt very disrespectful. The most distressing part of the experience was as I was leaving. Out of nowhere, he started slandering Arabs (I am Arab myself), launching into a completely unprovoked verbal attack. It seemed as though he was trying to provoke a reaction from me, which left me feeling extremely upset and bothered. Overall, this was a horrible experience, and I left the restaurant feeling deeply discriminated against and disrespected. I would not recommend this place to anyone, especially if you are looking for a welcoming and respectful dining environment.

Excellent service. Super friendly boss. Very generous and professional. Good job. Memorable experience.

Nice atmosphere,lovely staff. Meals were delicious !! Would definitely return. Value for money. Thank you had a great night.

My experience here was great. The owner was friendly and made sure to be attentive. Drinks are tasty and the red curry beef was really a delight! Try the ribs appetizer, you won’t be disappointed!

I recently visited London Kensington Thai terrace with my friend and unfortunately encountered a deeply troubling incident of racism from one of the male staff members. While waiting for dining there, I was subjected to offensive remarks and discriminatory treatment based on my race. The male staff leave the menu on the table then left. After we ordered the food he passed the drink menu to us, while we read the drink menu he went back to the bar keep drinking and said F word few times while we were waiting at the table. We stared at him and he said:I can’t hear you in the next 5 minutes. After that he even ask another female staff to speak to us. Then we feel very uncomfortable decided to leave he came and asked “what’s wrong ”in a very rude way. I ask him to say again what did you say just now,he said many bad words even Fxxx and get out. We left immediately. We don’t want to argue with a drunk and who is also a racist. This behavior made us feel unwelcome and deeply uncomfortable. I won’t recommend anybody go this restaurant unless you want to be treated like this!

First class service and professional kindly service. Great food too. Thank you

Unexpected visit - had a fantastic evening. Friendly attentive service and delicious food. Seabass was a winner!

Amazing restaurant. The staff are very friendly and helpful. The food is delicious. There were six of us and we had the set menu. Brilliant variety of starters and main meals. Excellent value. Highly recommend this gem of a restaurant

Absolutely lovely lunch. Very attentive friendly service. Lovely food. Definitely recommend. Very reasonable price.

Fantastic authentic food. Amazing cocktails, brilliant service. Well worth a visit. Don’t miss out on this gem. Can’t recommend this place enough! :-)

Had a fantastic 3 course meal with the family. Excellent food, drink, and service. Recommended

Really nice food great service, the ice cream was amazing 🤩

Sure is fast service but that's not to say that you should hurry your curry or go bananas with your tasty dessert! Take your Thai- me and enjoy the experience!!

Our recent visit to Kensington Thai Terrace in London fell short of expectations, not only by the lackluster food but also by the disrespectful behavior of the waiter. While we anticipated that the food might not meet our expectations, we certainly did not expect to encounter rudeness from the waiter. We had hoped for a pleasant dining experience but left feeling disappointed and unlikely to return. It was the attitude of the waiter that truly soured our experience. Throughout our meal, we felt rushed, as the waiter impatiently hovered nearby, seemingly eager to turn over our table. At one point, while we were still in the midst of our meal, the waiter abruptly attempted to clear our plates, disregarding our evident displeasure and interrupting our conversation. Moreover, their tone bordered on impolite, as they repeatedly inquired about dessert options in a manner that felt intrusive rather than hospitable. While we understand that restaurants may have constraints on time and space, but from the beginning til the end it’s just in an hour, and the restaurant is pretty empty. The manner in which we were treated was unacceptable. Even if the food had been exceptional, the disrespectful conduct of the waiter would have marred our overall impression.

Staff were very welcoming and friendly, they accommodated our group of 9 people without reservation. Great food, only constructive criticism is that the menu is a little unclear for vegetarians however the staff explained it well

Thai curry is very authentic..rice kinda chewy just to add the staff are not so welcoming Its not my vibe even if I find food flavourful.

What a great find the food is amazing and really fresh. The staff area attentive and such a good place to visit . Will be back again

Excellent Thai restaurant!! I recommend it to you with my eyes closed!!! The dishes are delicious as well as the service, nothing to say!! Good luck from the French 🇫🇷🇫🇷🇫🇷

Must try stuffed chicken wings and massaman curry

Honestly to avoid believe me....... JO

Love this place. Cozy great food and service .

Not authentic at all. Taste is off

Slow service, missing food, complaints from staff that it takes a long time to cook the set menu and that they aren't used to dealing with large groups. Wouldn't go again.

Worthy of a visit. Good food served with a smile and owner actively involved and willing to take on board suggestions as to how to further improve. A really good experience and worth a return visit. Staff take a real interest in their customers

Ordered Larbb chicken. Put too much roasted rice. It should be grounded roasted rice not like this.Very disappointing

Food was tasty but immediately made me feel ill after I left.

Really not impressed with how staff dealt with a blind lady and her guide dog refused her entry and the staff member made a rude comment after she was turned away terrible way to treat someone with a disability

The best Thai restaurant in Town,thanks Toni👍🏻

Excellent evening out after a week in Portugal. Funny and attentive staff great spicy food. A lovely time to round off our week away

My wife and I stayed at the Holiday Inn nearby and decided to have Thai tonight. The food was okay, but not authentic Thai, drinks were very expensive, but the service was arrogant and abrupt. There was nothing authentic Thailand about our experience. Hugely disappointed.

Best Thai food I ever had and the owner (looks like the show fauda) is a great guy and is very friendly

Food took way too long to arrive, food was way too expensive for what it was and staff exhibited aggressive behaviour and harassed customers.

Walked past and saw the lunch time 3 course special. 3 courses for 16.95 Very good value . Delicious chicken satay and red curry . Will be back

Cozy restaurant, great service and delicious food just steps away from our hotel (capstone Tara or Holiday Inn and High Street Kensington Tube Station. They offer a wide variety of starters. We highly recommend the short ribs. Our shrimp pad tai was perfectly prepared. We enjoyed our dinner so much that we returned the next day for a soup lunch. The coconut milk, chicken mushroom soup was delicious. This restaurant will not disappoint!

Food disgusting took my cousin from the USA for dinner what an embarrassment shocking and disappointed..would not recommend..

Reasonably set menu for 2. Delicious food with ice cream after. Yummy

Food was bland, very dry. Next time I would go to McDonald’s you will get a better meal

offensichtlich war meine bescheidene Bestellung von einer Suppe und einem Glas Rotwein nicht ausreichend, um mir das Wohlwollen des Chefs zu sichern. Das Glas Wein noch halb voll, flog schon die Rechnung auf den Tisch. Grussloser Abschied von seiten der werten Herren, wen wundert's.

Ganz in der Nähe unseres Hotels gelegen sind wir auf dem Rückweg hier vorbei gegangen. Das Essen war sehr lecker und die Portionen war mehr als ausreichend. Auch mussten wir nicht lange warten. Wir empfehlen das Restaurant gerne weiter .

The worst Thai food of my life. Without the tourists from the surrounding hotels, the place would have gone out of business long ago.

It’s a great place.very nice manager and amazing food,personality I didn’t really fancy thai but it really got me in the food.not sure why people rate it low

It looks legit from the outside but the food doesn’t taste like a legit Thai food at all. Service is not good. They are not friendly and accommodating. Very pricey for a fake thai restaurant.

Very rude Arab server that told us he was the owner. The food was ok nothing extraordinary I prefer Rosa’s Kitchen. The place didn’t feel clean at all. There was a spider on our table. I would only recommend to my enemies.

We are staying at a hotel near by and decided to visit here for tea. We arrived at 5.30pm and we was the only table in there. We have been to many thai places and know good food and this certainly wasn't pleasant! I ordered spare ribs in honey as a starter and my husband ordered Thai spice sausage. Both arrived after 40 minutes which was ridiculous given we was the only ones in here. The sausage was not a sausage it was a round chicken pattie. The ribs were cheap tasting and awful and I left them. Main course I ordered massaman and he ordered Thai Green curry. Both dishes we are familiar with and this certainly wasn't like wr know Thai curry to be. Massaman tasted like tomato soup! Thai Green was watery and both dishes did not taste nice A women on the next table arrived after us and said is it good food. We both said no it's absolutly awful we won't eat it. Owner came over and said what's wrong so we told him. He was VERY aggressive saying I've been here 30 years and had no complaints! Just leave he kept saying don't pay for food just drinks and get out. Very abrupt and intimidating he was. We did just that paid for drinks and left! If I had seen the other reviews before then we would not of gone. Save your money and go somewhere that deserves custom. This place does not!

Delicious Thai food, portion is decent. Taste are rich and not too sweat. If you are from Asia, they don’t have fresh Chili padi and only provide chilli flakes. If you craving Asian food. Here is a good choice! You can try.

Ich habe hier die besten Fried Noodles in meinem Leben gegessen. Auch die restlichen Speisen und der Service waren grossartig. Wir waren während unseren Ferien dreimal hier essen.

Great place, staying in the hotel that’s right next to this place and oh my the food is absolutely amazing full of flavour which had made the experience great, we had 3 course meal and a everything was delicious, The service was great there were three workers including the boss and all were polite and very welcoming, Will definitely come again if we come down Kensington again!

I went in with some colleagues to this restaurant mainly because it was raining close to the hotel we were staying at. The welcome was in fairness ok. Through the evening the service was pretty good and food was just ok. The issue came to when we went to pay to of my colleagues attempted to pay the bill with the company credit card for some reason the transaction didn't go through even though the cards had worked perfectly fine during the day. The owner then came over and insisted we go to a cash point and get cash out. He saw the issue however being solely with us. I then used my card and the transaction worked just fine. The owner put a right dampener on the evening with his appalling attitude. I will never step foot in this establishment again. If anyone sees this I would recommend going somewhere else.

Nice Thai restaurant. Good food. Wines we tried were not great, possibly our choice was not the best. Food was good and good sized portions.

Wir fühlten uns richtig wohl, persönlich betreut und gut aufgehoben bei einem netten Gespräch gepaart mit leckerem Essen. Der Service ist wirklich toll und auch das Ambiente stimmt inmitten von Kensington. Der Name Terrace ist etwas irreführend. Man sitzt eher gemütlich drinnen, kann aber auch "draußen" (ruhige Nebenstrasse Kensingtons") die Zeit verbringen, besonders bei leckeren Cocktails. Die Preise sind exklusive des Trinkgeldes, was dann aber in den Preis mit eingeht. Trotzdem zu empfehlen! Chears!

Poor customer service and swearing by staff. Food not that great. Several customers around us also complained about undercooked food.

As someone who lived in Thailand for a long period of time I found the food very unauthentic, the cashew nut chicken was just full of Soy Sauce?? Also I’ve never in my life been charged to use a table? £6 table charge on the bill.

I didn’t wanted to write a bad review, first I tried to tell the manager/owner?! He was nice but I wouldn’t say top service either. I asked him if I can give an honest feedback, then I said he should change the chef as it wasn’t nice at all. Instead of acknowledging my feedback, he said that they had the same chef for 30 years and they had no problem. I wish I had checked the reviews first. My son was hungry so I went in. I did feel even before I got the food that it wasn’t going to nice. I should’ve left. Just two people with tap water. 2 main and two starters one of them being hallumi. £55. Not only it didn’t taste Thai it just wasn’t nice. The frozen calamari you get frozen from supermarkets tastes way better. I’m only writing after trying to be nice to the person who served. They are clearly not interested in improving. I swear I could sit and give instructions to my son he could make better Thai food than this. We are not even from Thailand. This is the worst Thai food I ever had. Even if you make it with a jar of green curry and madman sauce ready made you will have better food. Now all the positive reviews!!!! Have they even eaten any good food in their lives ? I wouldn’t have written this if the person had acknowledged my feedback because I was trying to help. Now I want to save someone wasting their hard earned money.

Didn’t take any pics but I haven’t had the best experience in London food wise. I knew ahead of time it wouldn’t be the place for me for food so when I saw this place has a few options I would actually like I was excited. I ordered the mild yellow chicken curry and my friend tried the Thai noodle dish with pork. We both enjoyed our meals and drinks as well. My only complaint would be my first drink, didn’t seem that strong when a Long Island Ice Tea usually is considered the strongest, but my second drink, a Margarita, was stronger so I was happy camper. My friend quite enjoyed his drink that was whipped up custom just for him. I was looking for possible options to eat again before I leave and noticed the low reviews so felt the need to leave one bc I quite enjoyed my meal. Might eat here again before I leave if I can’t find anything that isn’t just “insert food item + chips”. 😂 I love fries but other sides do exist and was craving some rice, which led me here.

After being seated we were rushed to place our order despite arriving over an hour and a half before closing. The host wasn’t very welcoming, he was blunt & he didn’t seem to care to offer good service. The food was not authentic at all, was barely warm & seemed to be microwaved or freezer food, definitely not fresh. We ordered 2 courses, but after tasting the sub-par starters, we asked if we could get the bill & the host basically refused and said we had no choice but to pay as the food was nearly ready. Another member of staff then jumped in to reinforce the pressure of having to pay. When we asked if we could at least get the service charge taken off the bill, the host laughed and chucked the bill on the table. He also claimed they’ve been selling Thai food for 30 years - you’re better off getting a microwave takeaway from Sainsbury’s and calling it a night. Even with the service charge taken off, the bill still came to £66 which was not worth it all considering the lack of flavour and small portion sizes. If I could give 0 stars, I would.

What a fantastic discovery ..was in the area for a meeting and passed it .decided to do a take-away: we are vegetarian ..all the dishes were superb ..very happy with the food.

I don’t like giving a poor review but this has to be done. We ordered fried rice and a chicken Basil dish. The fried rice was spoilt and smelled really foul and the chicken was not Thai by any standard. They served us our food within a min of ordering which could also indicate that they probably had the food spoiled and sitting out. The waiter rudely refused to accept any flaw with the rice even after we explained the foul smell. He infact said that that’s the most popular dish and is ordered over 100 times a day. Mind you there were 3 other people in the whole restaurant for dinner. Overall a terrible experience and if they had negative 5 stars that’s what I would give them. 😡

The food here is not Thai I asked the owner once we paid the bill is it a Thai chef, it's expensive for what you get.

Bad experience. Too sweet, not properly cooked. Not recommended

Quick service, tasty food, convenient location to holiday inn across the road!

Lovely food and fairly priced. Great service and recommendations from the staff. Close to the Copthorne Hotel too. Would definitely go back again.

The food is good value as this is an expensive part of London. The service can be a bit chaotic but if you are not fussy about fine dining you will not be disappointed

Great food and service! Will definitely return.

Best Thai restaurant in London!!!! Very delicious food at affordable prices. Highly recommended!!!

Great (best?) local restaurant in kensington. Amazing food, extremely reasonably priced, with lovely atmosphere (without the noise!). Seriously my favourite local restaurant.

Ok little restaurant that doesn't feel very Thai but the food is fine

Had the set dinner which is actually more than the internet says bur is still great value for money, very tasty food and wonderfully close to the holiday inn if you are staying there

We were there for breakfast unfortunately it was disappointing. I ordered vegetarian breakfast, in my eggs I found some shells, avocados were not fresh. They didn't even ask how we want our eggs actually. Coffee was avarage. Only good thing toilets were very clean.

Great food, good price and nice atmosphere.

Came here evening of the 14th January around 6pm. We didn’t book, they were very accommodating, the food was good. Portions wise we didn’t eat everything. They have a cafe bar menu as well so good for fussy kids. Would definitely eat here again, considering holding a party here as they have a room upstairs. Price wise very reasonable. Around £15 per head for meal inc rice and a bottle of non alcoholic beer.

Very poor customer service, we were obliged to pay cash and the quality of the food was very low. We were also charged £4.95 for a large still bottle that was evidently tap water. There are better thai places out in London. Avoid.

Buon ristorante Thai a Kensington.

High-end prices despite frozen food and intimidating service. Would not recommend.

Dreadful. Arrogant service. Food not up to par. Under cooked frozen food, so cold in the middle. Avoid if you find want to risk food poisoning

The food was good but the service was very slow and inattentive. We arrived and the place was full with one table that was being cleared, and we were seated at that last table. Five minutes later we had yet to be acknowledged really and still didn't have menus. Ordering took a while. Thankfully the food prep time once we were able to order was faster, but the meal's experience was soured by the bad service.

I’ve had better and I’ve had worse. The food quality definitely was slightly less than mediocre. It was just fine if your hungry and in a pinch. But the thing that turned me off about this place was the guy that took my order at the door. He was a bit overbearing and didn’t seem to fit into the image of the business. But, wouldn’t surprise me if he actually owned it. The location is amazing, and if they make a few adjustments for sure could even to better. I also liked the ambience.

Walked into this restaurant as we was staying at holiday Inn. The food was very poor and tasteless and you’re paying high end prices. Very disappointed and felt robbed. Service was very poor also. Such a shame as great location and place looked great.

The food was okay. Price was on the high side given the food quality. Customer service was awful. I felt I was a bother and unwelcome. I was afraid fo ask the male waiter for salt or even the check 😅. Didn't want to upset him more. He was constantly exchanging voice messages on the phone and seemed busy. When I was ready to order and waived my hand politelty, he told me to wait until he is finished with his phone 😅 ... Definately the first and last time for me and the family.