Thai Moom in Bromley

First of all 5* for service is only given for the lovely waitress called kat. She was so nice and accomodating, som tum salad was too spicy I know its suppose to have a kick but it was too spicy considering I usually eat a lot of spice also it wasn’t tangy how it should be. The chicken shrimp fried rice was just rice and protein thrown in a pan it had no colour and was bland also the chicken was fried chicken pieces. The noodles however was great I opted in for chicken plenty breast slices (forgot the name but its the spicy flat noodle that tasted authentic). They dont do lime so that was odd instead was given lemon for the somtum salad because I said it is not tangy at all. Now the shreded duck was amazing and so was the prawn tempura/ chicken satay. Restaurant was empty on a wednesday evening however many take away orders. There was 2 men as we came in not sure if they are managers or staff (one had no uniform on so looked like the manager as he was walking around and talking like one to another staff member. No hello not even a look like a smile would be nice. They do lack customer service like if customers are coming in and your first to see them you should say hello or whatever not be silent specially when your right opposite the customers the whole 2 hours. Kat was amazing though the lovely woman. The noodle and rice picture was screen shot of a video hence why blury. Also chilli oil is a sweet paste and not actual chili oil which I found bizzare

Haven't been for years as it always seems empty and now we realise why! Food was poor with the same oil used to cook everything, only problem being they've used it for days and it's gone rancid. It gives a taint to the food which is unpleasant. Only redeeming feature was the waitress who was lovely.

Manager very rude. Said he will charge us corkage, we said ok. He then said you should know you’ve been here twice before. He was so rude. Won’t be going back there. No wonder it’s always empty.

Foods good sadly some of the service is lacking.

Ordered takeaway for the 1st time from this restaurant when it was on offer on justeat. So impressed! Curries were very slightly oiler than I’ve had before but so tasty! Will definitely be ordering again 😊

Good experience, can bring own alcohol, nice food, good service. Have been a few times and will continue to come.

Plenty of options via Just Eat at an honest price; the food was very tasty and delivered ahead of the scheduled time. The mix starters were delicate to the palate, but not the Green Thai which was bland.

Ordered via Just Eat and was careful to order only items from the menu that did not contain gluten, however, the restaurant called to tell me that all the items I had ordered did actually contain gluten! Just glad that I left my number for them to call me otherwise we would not have known that the allergen information on the website was totally incorrect. Do not order from this restaurant if you are a coelliac! Very disappointed.

Really nice food, no alcohol license so you can bring your own wine/beer We will definitely be back again soon. Unfortunately there was a family of scum that decided to do a runner without paying for Thier food! Hopefully karma will treat them well 🤞🏻 Lovely place and staff who definitely didn't deserve that

Thai Moon Restaurant offers a pleasant dining experience, though it may not be the most authentic Thai cuisine. The food is cooked with care, and the Som Tum Papaya salad is properly spicy, which I appreciated. The portion sizes are just right for one person, with no leftovers. However, there are a few drawbacks. The restaurant doesn't have a drinks license, so you'll need to bring your own alcohol. Whilst this should be an advantage, but it’s not well advertised and not being a frequent customer, we didn’t know. Also, direct sunlight on a hot evening can make the place a bit stuffy when the air conditioning isn't on. While the food is decent, and waiter tries his best. However, the atmosphere lacks a happy buzz, which somehow detracts from the overall experience. Because of this, I'm less inclined to return more frequently, especially with so many other Thai restaurants around to try.

I rang the restaurant before I ordered, to confirm the number of items in a dish, and when it arrived, the number of dishes which arrived was less that half of what I was told. I rang them when the food arrived and I was told they would call me back. it has been almost 2 hours and I have not heard back. its actually quite fraudulent.

Just returned from a wonderful meal celebrating our son’s 16th birthday with family. The food was absolutely delicious with every dish presented beautifully and excellent service from our waiter (Bright). This was our first visit as we are back in England visiting family but we would recommend this restaurant highly! Thank you Thai Moom

Thank you for a wonderful evening. The staff were warm and welcoming, the food was delicious, and the prices were reasonable - especially with BYOB. Special thanks to Bright :-) We will certainly be back.

Lovely Thai, one of the best in the area

The food was good.Shame out table wasn't laid up very nice. When asked for table napkins, we got just eat cheap paper ones.When there were nice cotton ones on the other tables. Not great for my mum in laws's birthday. There's not much effort there, really.

Really delicious tasting fresh food

I ordered chicken chop suy takeaway and it was very salty. Looks like the cook did not realise that he added the salt twice.

Great food but could have done with more prawns in the pad thai

The staff were very helpful and friendly. The food was delicious

We order from here as a treat and is always great food.

Beautiful restaurant with very attentive staff. The menu had a good selection of dishes to choose from. Enjoyed it very much.

Super yummy food - very good value for money. We were served by Bright - he was courteous and kind, patiently explaining menu options and kindly offering to swap things in or out to suit our taste. Very grateful for the service and the food was yummy!

I had a red duck curry takeaway, no (28) on the menu. It was the most disgusting food I'd seen and tasted. There was a film of oil on the top and the duck was grey and grissle. We used to eat in at this restaurant quite frequently years ago and always found the food to be excellent. I wondered why even on a Saturday evening, the restaurant always looked empty, tired, and quite scruffy. Definitely gone downhill, which is such a shame. So we thought of ordering a takeaway and not to judge a book by its cover. How wrong were we? Won't be eating any food from there again.

This is our regular Thaimoom and it is the best local thaimoom. I love all the dishes and regularly come here for the duck and pancakes, sizzling prawns and the pineapple rice is delicious. Of course the salads are very special especially the papaya salad and soups. The deserts and mocktails are very special. I would highly recommend this Thaimoom in Pettswood. The service has at all times been excellent with staff always polite and willing to accomodate our requests.

I had a delightful experience at Thai Moom last week with my family. The sharing platters were a highlight, and the Lamb Shank Masamun Curry was exceptionally delicious. The service was top-notch, making it a highly recommended dining destination.

DO NOT ORDER FROM HERE. King prawn pad Thai had 2 prawns in it. Chicken balls, not chicken balls but over fried crusty won ton - horrible. Call the restaurant & told this is how they have cooked for 12 years. Crazy. Will not order from them again,

Awful food. Pure stodgier,cold, ordered pad Thai but basically all noodles. Never again

Its low end takeaway quality food at restaurant prices. Its nothing special inside and the food just tastes like its all been defrosted and banged in the microwave or deep fryer. Never going to go back.

We were a big group. We ordered a good variety on the menu. The food was good, service was good. A very limited range for vegetarians though. The desserts were very good. There’s parking opposite the restaurant which is helpful.

Delicious as always. The best Thai in the area for sure

35-50 mins estimated delivery. Arrived after an hour 15 minutes of ordering. When I rang the restaurant, they got defensive and told me I only ordered 17 minutes ago. And then said it had left when the app wasn’t updated saying it was.

Great food! Could have done with more meat in the noodle dishes as there was not much

Food has gone down hill. Not ordered from here for a while and wont do again. The duck dish was very grisley and the chicken tasted as though it was reheated.

Looked at the menu saw £5 for plain rice? I could buy 2kg of rice at the supermarket for that and feed the whole restaurant.

Nice food and lots of variety. But unfortunately no alcoholic drinks are served ☹️

Average food, everything tasted sweet. Service ok, over priced , kids did not enjoy food or ambience.

Nice food Good service Bit quite. Bring your own alcohol

Outstanding food as per. Staff are very friendly and accommodating. Shame that the aircon wasn't on as it was a hot day. All around pleasant meal,

the food was so delicious. and their stafs behaviour was amazing...I personally suggest everyone to go there. thanks

Thursday night dinner with 20% off on bill. You can bring your own wine which is good, can save money if you want a night drink. We had fish cake, papaya salad, tomyum prawn soup, stir fry chicken in oyster sauce and fried flat noodles with beef. Food are not bad but portion can be bigger.

First of all we had a lovely selection of starters. We have been coming here a lot it is always very good food and service. Highly recommend the lamb shank with coconut rice. Definitely will be back

Dreadful their supposed speciality Pad Thai made with rice, I piece of broccoli, one small tomato, two prawns and six tiny deep fried bits. The majority of the dish was rice. For that I paid £11.00. Never again, I know what good food is and this was not it!

Food was lovely definitely go back

A nice place, cheaper as you can take your own alcohol🙂

We visited them on Mother’s Day night for a family dinner . Looks like we chose a wrong day as they were under staffed with lot of tables occupied. Despite of regular follow ups no body turned up to take order for 40mins even for drinks . Once attended we decided to order all at one go . Surprisingly food arrived well in time but they decided to serve mains first followed by starters 😔. Food was average . We liked the Thai red curry and noodles . I would say avoid there aloo chat , it’s not worth it . They were out of desserts so can’t comment on the quality . While paying the bill I suggested to Manager to ignore the optional service charge as the service was really not up to the mark but he royally ignored and charged us full . Clearly they don’t understand the customer experience. Will not recommend, though food was okish.

I know I’m going to sound like a Karen, but I want to save people money and save them from the horrid taste this place literally left in my mouth. Firstly (don’t go here for special occasions that only come once a year) What a mistake it was going here today. The table cloth and chairs were both covered with old dry food. The “deal” was a mothers day “special” £35 per person for starters and a main. The starters were nice as they usually are but the mains were putrid and I mean it. The cutlery and plates were really grubby too which makes you feel uncomfortable. The waiting staff weren’t great and I’m being polite. Came to paying the bill and the service charge for the meal was nearly £20, And to top that it was £10 for two small glass bottles of Diet Coke…. That came with a dirty glass and dirty ice… (if you’ve worked in hospitality you’ll know what I mean) People were upping and leaving while I was there, I wish we had done the same. Save your money, get a recipe book and a food shop.

The food came one hour later and cold. The restaurant didn't even pick up the phone. Terrible. The food was not tasty

Very friendly staff and the Indian food I had was great. Being able to bring our own alcohol was a plus and meant we could spend more money on food 😀 The only reason for 4 stars is that my wife's Massaman curry from the Thai menu was very watery but overall very good. Would recommend a visit

Fun night out, haven't done a 'BYO' in years. Staff were very friendly and food was very well presented and tasty. Would recommend for groups and parties as they can accommodate large tables easily. Very good all in all.

Delicious food, now Thai and Indian, very friendly

What an enjoyable Sunday, Thai and Indian food. Big variety of dishes. Buffet style so you can choose what you want. Staff were very welcoming and friendly , the lady Dao was lovely made us all laugh. Allowed to take your own alcohol with no charge. Set price was £25 but I did think adding service charge was bad. Overall delicious food, good service, if the price was cheaper we would visit more often 😊

Thai green curry amazing (as always) Chicken tikka - chicken over cooked, dry and burnt. Didn’t taste of tikka…awful. Sag aloo had too much spinach which was very dry. Bombay aloo was tasty but very oily Wouldn’t order again for Indian menu

Ordered on line, told to come in 30 mins by email which we did, told to wait 5 mins but waited 20, an apology but no acknowledgement that obviously they hadn’t cooked the food, I told them the experience want great the. Tried the food at home. If Thai is meant to be a bland this is great and many would like it as the reviews show, but this is nowhere near what a Thai should be. Greasy, no flavour, bland chillis. Extremely poor and at £50 for two (starters and main) do yourselves a favour and go to a decent place

Great food and very good service

One of the best Thai places in Orpington

Had dinner here recently, not sure what was worse the horrible bright industrial kitchen in full view with the door wide open or the food that arrives 11 seconds after you order it (obviously microwaved). Owners must be blind or don’t care about restaurant ambience or the interior presentation and how it makes you feel when dining there, will not be going back. Oh and not to mention giant pile of wood and rubbish all rammed in the corner of the restaurant once again in full view.

Just ordered home delivery. Absolutely delicious, lovely flavours. Definitely will be ordering again!

Threw the whole dinner in the bin outside. Disgusting. The whole restaurant inside was a shambles too. Empty bottles all over the bar. Dirty menus which were wet and sticky... with a HAIR stuck to one of them. No lampshade on middle light, table cloth on only 2 out of 20 tables. No music playing. And the as mentioned the food was disgusting. It was pink and tasted like MSG. But still charging the same expensive prices as when it used to be a good restaurant. £70 for a dinner we couldn't eat. Shame on you Thai Moon. You are disgusting thieves. The worst restaurant in petts wood. Well done.

Friendly and welcoming staff. No alcohol license it seems but can take your own alcohol. Soft drinks served... I was pregnant at time of visit so didn't make a difference to me and lowers the bill considerably. Tempura prawns had breadcrumbs rather than batter. Penang curry was good for main dish, and good amount of options on the menu. Overall, nice place although decor etc could do with a little bit of TLC.

We had a delicious meal, food was delicious hot and delightful to eat, and the service so efficient. Will most definitely be returning again soon

All dishes were yummy. Good amount of vegetarian options, and my kids loved the non veg dishes. Service was also very good. Meal was reasonably priced as we could bring our own alcohol.

I recently purchased a noodle dish with chicken for my mother. The dish itself looked pretty bland with only a few additions to the noodles, nothing colourful or fresh looking. Whilst there I purchased some spring rolls for myself. The spring rolls ( x 4 ) were bog standard ( probably frozen ) that are sold everywhere. I can't remember the exact price but it was over £5.00 for just the spring rolls. I appreciate that it probably has large overheads but unfortunately it did not represent value for money. I would happily pay more if I knew I would enjoy the food. Maybe up your prices but definitely up your game.

Very good restaurant halal chicken and fish

Been going to Thai Moom since it opened and getting take aways too. Seems to have gone downhill unfortunately. Coconut rice, fine as usual. But the Massaman curry had almost raw potatoes in it. Worst still, the stir fry dish Chicken Pad Med-Mamuang was ruined by loading it to the top of the tub with liquid (some kind of runny sweet & sour soup maybe? Horrible.) Why did they add that salty soup?? The chicken used to be sticky, crunchy and delicious. Instead it was a soggy, salty mess, vile. Thai Moom is expensive for a takeaway so it should do a lot better.

We went for the 'buffet' on Sunday, which was quite unlike any buffet we had been to before, because we were presented with a menu from which we could order whatever we wanted to, for the set price, and it was made fresh in the kitchen and brought to our table. The only stipulation was that we didn't waste food, so we were encouraged to not order too much to begin with, as we were free to order more food if or whenever we needed it. We thought that this was an excellent method of having a 'buffet', as our food was freshly made to order rather than being continuously warmed in large receptacles throughout the day, which would have made the food lose its flavour and led to a lot of wastage. We couldn't imagine anyone not enjoying the food at Thai Moom, as it was absolutely delicious. From the Tom Yum to the Green Curry to the rice and noodles, everything was excellent. The portions were the perfect size and the buffet price was pretty reasonable, too. We have been back since and we plan to visit again soon!

Only had a take away, staff were very friendly and the food was brilliant totally recommend

Fabulous set lunch with an extensive menu at a set price. Take your own alcoholic drinks and save a fortune.

Had a take away from Thai Moom, very underwhelming. The Thai curries were almost fluorescent in colour, flavourless and horribly runny. Everything else lacked flavour too so would not return.

Good food, attentive staff and nice decor. Would recommend.

We came here on a whim after visiting nearby & wanting a relatively quick bite to eat before heading off to Surrey. Service was great & the food was even better. We had the dumplings and shared these to start, which were perfectly cooked, with the meat melting in your mouth & the sauce really packing a punch. Followed by Beef Pad Kee Mao (drunken noodle) & chicken Pad Kra pow. Both again perfectly cooked & full of flavour, the meat was so tender it melted in your mouth. Happy couple, would defo return! The cost was great because it’s bring your own booze so my fiancée went to the local shop to get us some beers, £5 for 4 which saved us a great deal so great for those on a budget also!

We had a group of 12 of us, including children, and they were so accommodating and lovely. The food was excellent as always. Thank you so much for a wonderful evening.

Set menu is very good value, food is always delicious. Able to seat large groups which is a bonus. Not currently serving alcohol, but can byo

Good night out with friends. Food lovely and service good too. Had to move tables to start with as we were in a cold draft. Restaurant could have been warmer!

Nice place, nice food, probably way too big for the amount of customers they had. Seem to have a leak around one of the windows.

Food is ok, probably wouldn’t win any awards but certainly not offensive. But unfortunately, the restaurant was dead, no atmosphere, no music, relatively cold and felt almost awkward. A real shame because it’s nicely done and the staff are incredibly nice and friendly.

Great food. Delicious and authentic. Nice decor and ambience. Will visit again :)

Great restaurant, great staff and great food

Excellent Thai restaurant at the corner of Petts Wood High Street. It has authentic taste and elaborate menu. The staff is friendly and courteous. There is ample of parking on the roadside or station parking across the road.

Went to THAI MOOM tonight had a wonderful meal food superb as always,not as good as my thai wifes cooking, but for a resturant 10 out of 10 One of the best thai resturants ive been too

Food was fabulous. We celebrated our 21st wedding anniversary and the staff made it special x

Been coming here since 2016, lovely place, new this year is bring your own bottle.

Excellent service, great selection for a Sunday buffet and the food was fantastic!

Pretty diabolically bad. Admittedly a Sat. night but THAT was no excuse for signature soup so thin nothing was in it, clogged and soupy rice, prawns with no flavour at all and terrible lamb. No wonder their driver rushed off as if ashamed!!! So he should have been!!! Terrible, terrible restaurant. Avoid avoid avoid.

Terrible takeaway, really unbelievable. The soup had nothing in it but broth - the chef's special (prawn) was mostly grease, the lamb was almost tasteless, the rice was slimy. AVOID AVOID AVOID!!!!

We ordered food last night and it was fantastic, there was 5 of us and every dish was good. We especially liked the chicken Penang and green curry monkfish and it came on time.

Best tasting takeaway in the Bromley area.

First time using this restaurant, we was served by “Salick”, he was very friendly with great food recommendations. Food was great, highly recommended

Before you order, please read the bad reviews as I wish I had read them! My experience was below - Rubbish food and rubbish service when you feedback. My husband and I ordered the two dishes from their website for c£10 each (pictures attached) and the order came completely wrong. What is worse is that the each dish is only half the portion of the small container. Totally disgusting. It looked like someone’s leftover. We called back trying to get the order right and was told by their staff that the only way to get it right is to drive back (20mins for us) and bring the wrong order so that they will make it right. The receptionist Sam called us liars and accused us of having free food over the phone which is ridiculous as we paid £20 for our meal upfront and all we wanted is the right dishes. The customer service is shocking. AVOID! Re Owners rude reply - we paid for our food upfront so why do you think we want free food? I’ve told the full story. You are the liar here. Your website made the mistake and messed up our order. There was no customer services as you asked us to drive back and bring the food that is already opened so that you can sell them on to another customer! We won’t let you do that. We’d rather pay for your rubbish than letting you ruin someone else’s dinner. Enjoy those bad reviews! :)

My order was incorrect and I therefore asked for it to be corrected. When I raised this with the staff I was accused of being a liar by staff member Sam (if that is even his real name) and was told it was all my fault. Now how's that for customer service.

Very rude customer service. Our order did not arrive - we called and they had lost it. Man on phone very rude.

Amazing! We had a takeaway and it was so flavoursome. The Tom Yum soup was incredible!!

Ordered takeout through their website, nearly three hours later and it still hasn’t shown up. Have been trying to get through on the phone for the last 2 hours and it just keeps ringing out. Time to see what’s in the freezer I think!

The food and customer service is excellent. My favourite Thai restaurant

The food is tasty, but I don't think the price can justify some of what is served. £2.50 for small bag of prawn crackers (which we expect thai crakers) which is half made up by the cheap white ones given at chinesse takeaway and the tiny tub of sweet chilli sauce (we had two) where only 40% filled up.... as a customer you feel slightly juped and not wanting to return.

We decided to give Thai Moon another try as it’s our local and the reviews were mixed, but unfortunately it didn’t live up to any of the positive reviews. The duck spring rolls had very duck in them and the pastry wasn’t completely cooked in the middle. Fish cakes were ok, dipping sauce had a good kick of chilli. Both curries were quite sweet. The massaman had very little chicken in it and no peanuts or potato to be found. The panang was very watery and extremely greasy. We poured off at least a centimetre of our. The prawns were cooked ok, but it was more a red curry, definitely not a panang. Overall, pretty disappointing - we won’t be ordering again.

Very rude phone staff, I was on the phone for 12 minutes as the staff could not get my details right, finally placed my order, as I was at a friends house (abiding by rules and dining in the garden) I offered to pay and I was refused delivery because my card wasn't registered to the address the delivery was too? They said they only accepted orders if the card was registered to the address as there was no way to process this? Absolute madness and they missed out on a £100 order. Lost my custom for good, such a terrible service and never even got to try the food... a lucky miss by the looks of other reviews? Blue chicken? Really? AVOID

My first time at this restaurant. My wife booked it for my birthday meal and I was delighted with the food, service and the restaurant. We went for one of the set menus. The starter was a platter of mixed hors d'ouvres, all really well presented and included spring rolls, sesame see toast etc. Each was perfectly cooked. We then had duck in pancake rolls which was followed by a really great range of mains which included meat, vegetable and fish dishes. The suite was banana fritter and ice cream. The bill was about £140 for four which didn't include drinks so it wasn't cheap but given the quality of the food and standard of service which were both excellent, so that's fine by me and there was more than enough for four adults. Will definitely be going back.

Very bad experience. Ordered a delivery for 6:45 pm. Got a message at 6:35 that order is on its way. Nothing delivered by 7 pm, called the restaurant and was told order will be delivered by 7:15..again nothing delivered.. Called again at 7;30 pm only to be told that the order is still not ready and they can dispatch it now if I want..on top of that, no apologies from the person over the phone. When I mentioned that I will leave a negative review for this behaviour, the person behaved as if he doesn’t care.

Always arrives hot and the food is so fresh. Been ordering here for a while and the best take away around locally by far!

Encontré este lugar hace unos 12 meses después del cierre de mi restaurante tailandés favorito en Westerham y Sevenoaks. Suele ser muy bueno aquí, pero nunca lo he visto completo por alguna razón. He visitado dos veces desde que se aliviaron las restricciones y la comida suele ser muy buena. Nunca tuve quejas reales. Tiende a ser un poco más alto en precio, pero realmente vale la pena. Me estoy convirtiendo en un comensal habitual allí y siempre estoy deseando que llegue.