Thai Express in Thurrock

Had great service from Sam . Lovely food , great service

Ordered via the device but the scroll down was not working, wild guess when ordering and could not choose the drink i wanted so have to buy it somewhere else.

Sweet and sour not edible tastes of sugar, no sauce, no sour,no pineapple. I could have ate it if it didn't tasted like sugar was poured over it, very dry. The Jasmin rice was also ruined with sugar and was brown. It looks like fried rice -I'm very disappointed waste of money, cannot eat and still hungry. They should really review this dish. I have ate sweet and sour in Thailand and it was the best so I do know what Thai sweet and sour should taste like. My partners food was also dry but edible

Sam was really good and helpful and even knew what I wanted before I asked!!

Would be perfect if you could seat down properly. Food is amazing

Coming to Thai Express in lakeside for me is always amazing. The food is top notch and most importantly for me everytime I come Sam who works there literally provides the best service I have ever received. Makes me feel like I’m at a restaurant as well as my family. Honestly believe this man deserves to be promoted.

Rafi was great lovely customer service and good came really quick 🫶🏻

Always go to Thai express when craving some Pad Thai. Rafi is great, always helpful and a smile on his face

This is my go to place to eat when I am in Lakeside shopoing. Made a mistake on order today @ Kiosk and Rafi had no issues resolving at no extra cost.

Thai express food is always great. Their food is mind blowing in taste. Also the server Rafi is awesome. He serve me with patience & his customer serving way is unique. Thank you Thai express & team.

Rafi staff member exceeds expectations by maintaining a welcoming and approachable attitude at all times.

Just been to Thai express in lakeside branch. Their food is really nice yummy. There was a guy name Rafi he recommended some nice disses we tried and it came out really great. We enjoyed as a family and highly recommend. Please pass my thanks to Rafi for his recommendation.

Rafi served us. He was very friendly and helpful. Amazing customer service

The most amazing service ever! My family and me come here almost every Saturday and sometimes we come to Lakeside just to eat at Thai Express. The manager Sam is excellent in his service and is so patient with us as sometimes we take a logn time trying to decide what new dish to try next. We recommend the Thai guy green and extra spicy if you like hot food or number 8 on the menu which is the Pad Sew. Absolutely delicious every time!

Rafi is an excellent representative of the fast food chain Thai Express Lakeside.

Sam was very friendly and helpful

I was unsure about what to get but with the help of Imalshl i got the thai fried rice and it was absolutely delicious. Thank you for the smooth service and the amazing food

Rafi served us and was very lovely and friendly

quick great quality food. amazing service from Sam

I am unhappy as I ordered Pad Thai with Prawns but got mostly tofu and some chicken after a long wait . it was disappointing when I got home and opened the food box - obviously could not go back to Lakeside . In future, I will wait and open the pack to be sure I got the right meal I paid for.

Pad sew was extremely delicious 😘 Sam did my service to fast and wonderful experience.

Imalsha was the best! Give him promotion now

Ms indu is a great chef she cooks so well i love the way she cooks and serves people

I was served by Rafi who provided me with excellent customer service. Rafi was very patient and attentive to my query which made my experience pleasurable once again. It’s always a pleasure visiting Thai Express!

Best food in lakeside. Sam service me best

Sam was amazing and very helpful!

Delicious meal and great service. Definitely coming again!

Tasty food and a brilliant service by Rafi. Thank you.

Rafi was really helpful and showed good customer service skills. Would recommend coming here

Rafi was very helpful and served us a great takeaway. We always come to this place whenever we come to lakeside and highly recommend.

This would be usually a highly rated meal (fast), but it was not fast and not good value. Firstly, almost £50 for 2 mains, 2 starters and 2 desserts. Last time I was at this restaurant that would have been 30-35. Not really the restaurant's fault but it was was an unpleasant surprise. The mild spice is NOT mild. I remembered it as a pleasant heat, and I got unpleasant heat. Curry is way hotter than noodles, wings are the spiciest 🥵. The taste was good, but not at the price. The rice was incredible, every grain was separated and fluffy and nice and sticky.

Rafi and his team provided excellent service!

SAM guided me with the food menu and it was Awesome

Had an amazing experience. The food was amazing, pretty good in portion. Perfect value for money. Had a little problem choosing what to eat but Sam here, walked us through the menu with great professionalism. The service here was pretty fast as well. Definitely coming again anytime I visit lakeside!!!

Nice food and very good customer service. Sam prepared our meal perfectly to order!

Great food and thank you to Sam for great service.

Sam gave me great customer service :)

Sam was a very helpful, kind and considerate member of your team at lakeside. I’ve been to some good, expensive, restaurants and not had a good service like his. He’s an asset to your company.

Thank you so much Sam for your service and food was delicious..🙏

We loved coming here to get their famous thai friend rice. Rafi delivered excellent customer service and made sure we are happy with the food

Absolutely horrible food and not authentic at all. I ordered, and the food came 25 mins later and tasted of hot (temperature) nothing. Literally was like eating hot air Save your time and money and go elsewhere You have been warned

Ordered for the first time. Asked for veg rice and beef. Got plain rice which didn’t taste fresh. Serving was generous but quite tasteless…beef was lacking in quantity and veggies didn’t seem to ‘crunch’ right, like they were a bit raw… You might be better off at Chopstix opposite but I’ve not tried that so can’t vouch for it. £10.80 for the beef meal which isn’t reasonably priced.

Great food. Thank you Sam for your recommendations and especially for the mango flavoured rice pudding. Very nice.

Rafi was really nice and helped me pick a nice dish as it was my first time having Thai express

We turned up just before closing time but Rafi processed our orders quickly and professionally without rushing us, tasty food and excellent customer service.

Very nice tasty food, fast costumer service and interesting unique taste to each dish Attended to by RAFI really friendly guy

Was served by Rafi. He was really nice and made some good recommendations!

Turned up closing time hungry and Rafi was wonderful. Service was excellent and pleasant

Very friendly and enthusiastic. Fantasic service from Sam! Thank you!

excellent customer service from sam

Great food and great friendly service from Rafi

I was amazed by Eyaaz for his service and enthusiasm. Keep up the good work 👌

Sam is very good person. His customer service very good, food is very tasty

Amazing food, all halal, great service very fast. Self service kiosks went smoothly. Absolutely delicious, I had pad Thai and thairacha wings, incredible.

Very nicely prepared by Rafi, guy is a great cook. We have the roughly enjoyed our food Thank you Rafi for a great service with a smile

The food was tasty and great service from Imalsha. He even gave me a takeaway container as the portion is large.

Radi is incredibly helpful and responsive. I strongly recommend keeping him on the team.

Wanted to grab quick dinner on my lunch break. I know Thai Express are quite expensive but have big portions and are very filling so great for me as I was working until 10pm. Went to use the self service machine but there was an error when went to make payment. Rafi spotted that I was having an issue before I did and quickly put my order through on the till for me. He also packed my order when it was ready. He was very helpful and efficient which is great when you only have an hour to get back to work. I haven’t eaten there for ages but when I do it is always a positive experience

Rafi provided me with amazing service

Excellent customer service and food quality. Mr Rafi treated us very well, would definitely come back

Rafi was very friendly, fast and efficient :)

Wonderful service and food was fantastic. Especially "Sam", he made our day. World class customer service.

Great foot and great service from Sam he was so knowledgeable and super helpful. This is our second time being served by him in 24 hours

Rafi is the best coustomer service he made my day 😘

Sam was super helpful and friendly, he set me up on the reward program, had a lovely experience here!

Staff where extremely friendly and the food itself was Devine x (favourite staff was Sam)

I really enjoyed Pad Sew Ew, vegetarian lots of tofu, extra vegetables fresh, spicy and crunchy. Really good value large plateful. Good hot temperature. Only waited a couple of minutes while it was prepared,

Tasty food, quick service by polite staff named rafi

Beautiful food and wonderful staff and Rafe was very helpful and nice.

Rafi has provided the best customer service and has been excellent in cooking my food. The food is so tasty and it worth every penny. I recommend the spicy fried rice with wings !

Rafi was really friendly and polite when taking my order. Very patient too.

I have been served by Rafi. He made tasty food. Thanks.

The food was lovely.Would recommend to anyone any day . Also fantastic service from Sam who was very helpful

Our server, Sam, was extremely helpful recommendation wise and had a great work attitude. He gave us a great service and was kind and respectful. Food was excellent aswell.

Been here a few times and the food is great. Amazing patience and customer service from Rafi.

Rafi was very helpful. Amazing food as always

Employee Sam and Rafi made us laugh and has great customer service skills, he was very helpful with the products, with good knowledge.

Amazing customer service from Rafi!

Sam took my order and was very patient and efficient

Great gluten free options and very helpful staff.

One of the cashier is really very helpful and friendly his name SAM. This is my first time I will try again.

Rafy service was great and very friendly

Had an amazing experience the boy on the counter who helps us choose the food. A big shout to Rafi . Really liked it.

Ordered a chicken pad Thai, comes with chicken and tofu (why tofu when I order chicken?) Chicken bites cold and stall with hardly any chicken. The worst pad Thai I’ve ever had. Quite frankly McDonald’s would have been better. Quick service tho

I would have been happier if it wasn't halal !

I was serviced by Sam today in the lakeside branch and he went above and beyond for me. I am vegan and I made a mistake ordering rice with egg and he remade this for me and said “I will redo it as I want to make my customers happy” what a great member of staff! Thanks Sam

Imalsha had great customer service and answered all my questions and helped me, the service was fast and very welcoming. 5 stars for Imalsha, the service was very receptive and helpful.

Food was fantastic and I was served by RAFI

Food is amazing and they do gluten free and can make it not spicy. The food court is the food court though!

Thank you so much for the amazing service at Thai Express. Sam was so extremely helpful as he helped me with signing up to the membership which resulted in getting £5 off my order! I can’t wait to come back!!

Delicious food, travelled far to have thai express. Food is always consistent and very tasty. Served by Sam, fantastic customer service. Very kind.

very good service from Imalsha very positive and friendly helped me in my choice

food was so good but the sam guy is ver professional and he is so cool, his communication amazed me 💯

This is really amazing place to have our dinner Sam he is best co-operative suggest us good food presentable.we will come back definitely.

Rafi is nice and willing to support and help customers if needed

Great food, definitely my favourite. Exceptional service, going out of their way just to help you, especially Rafi. Would definitely recommend and 100% coming back again.

I always loved their pad Thai and was a regular, got pad Thai again today. As I am strictly vegetarian due to religious reasons I had vegetables and tofu as my protein option. While eating, found chunks of chicken in the food. Horrible experience, would never buy food from there.

Staffs are well trained and food was so good. Will visit this place repeatedly.

Sam helped me with my order and was very friendly.

Chicken and prawn fried rice is absolutely delicious! Food is halal and made fresh and very fast service. Would definitely recommend.