KFC Grays Thurrock - High Street in Thurrock

Ridiculous, the regular fries is literally just 3-4 pieces of frices. Is cost £1,99 and you receive 3-4 pieces of fries. Totally disrespectful!

Got old chicken. They should be golden brown but they were dark. Another chicken shop trying to sell old chicken and scam the customers. Not recommended. Place is dirty.

After 2 hours of driving, I asked to use their toilet ony. Attitude was fine

Staff not understanding English very well were getting orders mixed up or incomplete, otherwise couldn't fault it, very clean.

You need to order your food own your own at kiosk( computer ).staff was good and polite. But on week day it's hard to find some parking. Cheers

Food its terrible dirty place to eat not recommend

Asked for no legs so they gave me 5!

2nd time I have ordered over the last few days. 2nd time items are missing. 1st time was supposed to have a 1.5l drink got 2 cans and there were more drum sticks in my 10 piece meal the Reading festival. 2nd time no fries and my drink is warmer then my bath water. this place is seriously shocking. How gard is it to reason an order and place the right items in the packaging?

won't be ordering again chips cold chicken greasy I asked for legs only I got 1 leg not sure what the other 2 bits were I didn't eat it I fed it to the foxes!!

I asked for one burger to not have the sauce on but that was ignored and I did not receive my free popcorn chicken either

Great service. Driver on time and very polite

They didn’t let my kids go toilet and they said we have to order before going toilet, it’s a human right to go toilet I don’t recommend sick off heads people at there

Extremely disappointed that the chicken meal for one had 2 pieces of small legs, won’t be in a hurry to order again.

very friendly delivery service and the food looks like it was handled with care. very happy with my service

Will not give you a can of drink at the store unless you place a delivery order.

ABSOLUTELY SHOCKED THAT KFC HAS GONE DOWN HILL. THE CHICKEN WAS NOT COOKED FRESH (TASTED LIKE IT HAD BEEN STANDING IN THE WARMER CABINET FOR HOURS) AND AS FOR THE CHIPS ...... WHAT ON EARTH HAS KENTUCKY DONE WITH JUST NORMAL SLIM CHIPS? THESE WERE SPICY POTATO SKIN FRIES! AND IT WAS ALL LUKE WARM BY THE TIME IT WAS DELIVERED. NEVER AGAIN!!

very good service very polite man and very quick

I ordered a twister meal, asked for non spicy mayo, it arrived but was barely warm, super spicy and not edible for me! £34 for two meals! Expensive for what we received, nothing like it used to be, ordered a bucket meal for one and it came in bags! will not order ever again!

Food was stone cold corn on cobs were rock solid will not order again

Only part of order, appalling service from the store when I complained over the phone. I will not be spending my money with KFC ever again

The food was of very poor quality. I do not recommend it. The price was absurdly high.

This is not the riders fault… Order was made and time for delivery was shown as 09:15pm… kept showing as being prepared… it is KFC. for goodness sake… it arrived at 09:48pm and was cold… microwave was needed, but it is never the same…. Very disappointed.

Very rude staff I have ask for cheese in my burger and I have been told that this burger doesn't come with cheese lol also ask for beans in stead of gravy got coslow instead horrible service

Fast delivery and great service

Food was disgusting that’s how I can describe the hard chicken burger.

Everything ok, but when u leave a note and your paying nearly £5 for 2 piece of chicken, and ask for breast or side breast as for little children and ask not for drum stick, then they send drum stick and thigh???? Why add notes when know one kin reads makes me so angry , I said no drum sticks n they sent omfg

My driver turned up with no food in the bag so now I have nothing

Fries and sides was ok, but burgers came completely cold.

Wrong burger I order zinger supercharged tower and I got something else

Wrong order delivered. Forced to pay out twice for another order.

I made my order at this branch, waited 22 minutes before my order was ready. Got home only to find that there was no chips as ordered. Terrible service, and very expensive. I love KFC, but after my experience at this Grays branch, it's put me right off spending my money there.

It never turned up. Got delivered somewhere else.

It's the only KFC in this area that hasn't got my order wrong yet...

Delivery was excellent but KFC Grays should be ashamed. Ordered a 3 piece meal and got 3 chicken drumsticks. Charging £9 for those, a few chips and a can of drink is taking the ‘p’ not the first time so it’s obviously something they do for deliveries. Not impressed at all. Shame as had there been breast or thigh included, this would have been a 5 star review.

Semarin was helpful and good service

Driver left my order outside and I didn’t received any notification about this order

No chips for the kids meal and food was slightly cold. Annoying when you child doesn’t have chips and only chicken. Simple thing to add really.

The chips are always stall and always will get chips from metros from now on. But, the chicken is cooked with the crisp and he drink is the right temperature especially in the summer but the cookies are hard so 8/10

Always delicious chicken plus very fast delivery

Food was very cold it’s disappointing!

Our delivery didn't arrive at our house so someone else has got a free meal courtesy of me. Thanks Just Eat.

Absolutely ruined my evening. Missing items, half raw chips. Cheers, kids are crying now(me). Not on.

The food was delivered early however there was only one wrap, my niece also had some black pen or liquid on the top of her tango can????!! Not acceptable

Everything was cold couldn’t eat it gave it all too dogs

Not completed order, down by chips, bag split with items fallen on the ground so unable to eat, box items not in boxed order, just a whole mess

Good was cold and looks like someone ate from it

Food arrived stone cold, bag ripped and damp

The driver sat in the car park on his moped and l had to go and get it , usually they ring at my door. And tonight chicken was so very salty , not nice at all

3rd time of ordering and once again the order has not been deliver but showing as being deliveredy

food was disgusting I ordered a zinger burger n it was a normal burger fries were stale wings burnt can of 7up had black bits over the mouth piece

Food not hot. Probably multiple deliveries on way to me

4 x fillets were missing from the order but payment was taken.

Food nice and hot and was delivered to the right address as often times food is delivered to the wrong address.

very easy to use. quick delivery. thanks

Shame the staff have so little understanding of the English language Not a good experience when you need to ask for something 5 times only for the staff member to have to go and get another member of the team because they simply can't speak English

Delivery Driver was very nice, food nice and hot + well seasoned fries just like i asked for :)

So bad! They make it expensive while the food is bad!!

I watched on the tracking the driver go all the way into lakeside roughly 4 miles 15 minuets in the wrong direction to then have to come back to me , food was cold as ice and crushed where it was sitting in the bottom of the bag I’m guessing he took two orders !! Absolute waste of £30 half became dog food !!

my gravy has leaked on to my food and it soggy and I am very unhappy I was Hungry and just finished my gym session and I wanted to have a nice meal and relax but now my gravy has split can I please get a new meal or a re fund for how the for the food

10 piece meal 6 of them drumsticks, when asked for no drumsticks or two if possible!

disgusting the way the food was all thrown in the bag. i wont be orsering from rhis branch again. the food looked like it ut had been scrapped up and thrown in, beans everywhere, bags all ripped there was even a chicken strip in the bottom of the bag all on its own underneath all the other food 🤬🤬

Driver collected food went completley opposite way delivering multiple drops food was stone cold after sitting on his back seat for 30plus minute wasn’t even kept in heat bag

Was meant to be 19:10 delivery

requested specifically no leg pieces on arrival food had 2 legs pieces which I do not eat.

All food was just about room temps if not cold. Chips were stone cold and beans were barely warm

Food all delivered cold, I watched driver do 2 drops before mine on just eat tracker and delivery time kept going up and up. Terrible service.

Put on order no cheese lettuce and mayo. Burger came with it.

Food was piping hot when it arrived… fantastic delivery.

absolutely lovely..... delivered nice and hot

You gave me the wrong zinger burger order.

didn't receive my order but they marked it as 'delivered'. they missed few items in my previous orders. never gonna order from this place again.

The food was cold , it was not even warm. Fries were stale. chicken was hard.

I never got chips in my meal or my supercharger Mayo?

Went via another address in the opposite direction

Chicken had no spice taste, and the chips was under cooked . Two separate meals were put in one bag .no more KFC for me

Food was cold to long for bike delivery

Unfortunately the food was cold so we had to throw most away

once again, no dips delivered 😩. Not ordering again!

Nice flavour good food worth the price

excellent and food was still lovely and hot

Ordered a 10 piece bargain bucket had 7 pieces in it…..

I wanted to purchase a meal the counter staff refused to take my order saying I had to use the machines. I gave up as I couldn't substitute an item and walked out all I wanted was to sit down have a nice meal and drink what a dissapointment

I did not receive this order! Called KFC and they can't help...no one to call..absolute joke

The table is dirty, the floor disgusting the raw chicken I would never go back there ever!!🤮🤢😡😠💩

Order has not arrived again???? Where is it??? You have the telephone number

There was a delivery before our so the original delivery time of 18.53 changed to 19.02 as the driver had to make another delivery first in the opposite direction. The driver was fine, but the food was cold and had to be microwaved for it to be warm/hot

Food was all in bed grease everywhere bag was dripping with grease

We didn’t receive one of our drinks that we paid for. :(

hot food was delivered via an electric push bike, and the food was over cooked and cold when it arrived.

Nice driver superb food thankyou defo use again

I did not receive my drinks in the order.

chicken was over cooked and not fresh.

quite bad service, 4 items from the whole order was missing, but at least the food was still hot when I get it

Arrived 1 hour 20 minutes late, was cold & uneatable so i put in the bin, called restaurant and told to contact just eat for a refund, said not there problem as they waited ages for a driver, will not use Just eat ever again, was cold last time i ordered aswell from the same branch, manager is very unhelpful. Looking forward all day while working to get a kfc just to get horrid food to just throw away, now I’m going to bed hungry. Shocking service.

4 out of the 6 pieces of chicken were drumsticks when I actually requested no leg pieces if at all possible!! Not right to give all leg pieces and no breast or thighs at all!!

Easy to order, didn't have to wait long

Arrived on time but stone cold and hardly any chips

he got lost and the food was cold

Cold food arrived over an hour late. ETA was for 15 minutes.

Again food was Cold and again they forgot put beans to both boxes is regular thing