TGI Fridays - Telford in Telford and Wrekin

Very attentive service by Jess. Drinks kept full and food was tasty and hot. A great meal and friendly team.

Very nice staff, food is very lovely!

Nice food, Jess & the team were great

Served by Jess, very pleasant and accommodating very enjoyable visit to tgi Fridays

Luke has been amazing today. He has been so helpful and absolute credit to TGI’s

Popped in for lunch. Food was excellent and the service from Luke was exceptional.

Really enjoyed our meals great service from our server Jess and worth the money

Served by Jess and she was amazing! Lovely service wouldn’t hesitate to come back again. 😊

Friendly and approachable staff, delicious food and quick service - Jess was a great server!

Good food and quick service from Luke

Always love TGI's, however Lukes service was above and beyond what i normally get. He's a credit to the restaurant

Had a lovely meal, great food and nice cocktails!! Luke really looked after us & gave amazing service. Will definitely be returning!

Our waiter, Luke, was really great and helpful with allergies.

Luke was great. Looked after us all well. Made our sons birthday feel special

Great service from Luke and the team.

Luke was a great server! He knew how to help with all allergy requirement. Restaurant and food a bit cold. Very tasty though.

Luke provided a great service. He made sure my son's allergies were catered for and offered alternatives when some options weren't avaliable.

Our server Luke was great, food was good and came quickly. Very good service

Jess was outstanding could not help enough

Randomly decided to pop in for an early lunch with the family and was pleasantly greeted by Staff. We were seated, shown the menu, and had plenty of time to look through . Food was brilliant, great vibe in the place, and thought the staff on hand were brilliant, and made our visit ever more pleasant!

Carl was an amazing waiter! Food came super quick and fresh! Really Enjoyed the house salad ate every bite!!!

The food and atmosphere was really good during my visit, Luke was a great help with service as well!! It was definitely worth the money I would say!

Great service, friendly staff & excellent food. Recommended.

Good food & service as always. Kids love it.

The experience at TGI’s Telford was truly amazing! I would defiantly recommend coming here again, the price of the food was definitely worth it and our server luke was a great help when it come to ordering our food and drinks

Served by Luke last few times we have visited. Great customer service and always happy to help

Luke was a great server, very attentive and polite. Food tasted electrical. Atmosphere was quiet but there was good, vibey music.

Our server Luke was very attentive. Very helpful. Food was very good. Thanks Luke!

Came here for my daughters 17th birthday with the family, had smash cheeseburger and fries service was amazing waiter was friendly and polite thanks Luke. Will definitely be coming back here.

Came for my sisters birthday food was amazing good portion thank you luke for your service

Had smash burger and fries. Service was quick and efficient. Waiter was friendly and had a smile very polite thanks Luke. Will definitely be coming back.

Quick service, good food , polite and friendly staff thanks Luke for your service

Caitlyn was really nice, food was great

Popped in after a shopping spree, welcomed by lovley staff. Quick service & delicious food! Carl was especially welcoming and made sure nothing was a problem especially when ordering something no longer on the menu! He went above and beyond for our son, told us about all offers, deals & making sure he had a lovley experience. A credit to the TGI team, Thankyou, will be returning & recommending.

Great food and great service from Luke!! Would highly recommend the burgers especially with the mozzarella dippers in them.

Went in for food and drinks and our server was caitlin who was lovely and provided excellent customer service.

Delicious food served to us by Luke Oldham. Food came quickly, staff were friendly and we had a lovely experience. Would come again.

steve was a great server and a great manager would come again!!!

Great, will be visiting again next time I'm in the area. Shakes are amazing.

Caitlin service is top tier definitely would come back again the food and drinks was served in good timing the food was amazing

Delicious food, great atmosphere. Katlyn was fantastic with my dairy allergy and made sure I was catered for!

Our bottomless brinch wad fab, our servr Luke kept the drinks coming. Food was amazing, and lots of choice. Will be back

Caitlyn was very helpful and provided great and quick service. Would definitely recommend coming here to anyone

Luke Oldham was our server, he was very quick and friendly, made us feel very welcome. Food was fantastic

Absolutely the best brunch I’ve been to

The quality of ingredients was outstanding.

I recently visited TGI Friday's in Telford with my two kids, and we had a lovely time! The food was good. While it was a bit quiet since we went early in the evening, the service was excellent, especially when it came to accommodating the kids

Slow service. No peas for child, with no substitute offered. 3 guests served, while 4th waited an extra 15 minutes - for a burger! Sugar overload on child's dessert, while adult sundae was inedible (removed from bill, thank you). Fortunately, the ribs were delicious, or this would be 2 star rating. You are struggling, tgif. Only 1/3 full on a busy Saturday lunch time. Get a grip.

Food was amazing, drinks were fab and Eli our server was the absolute best. Nothing was too much for them. 100% 5 stars!!!

Eli was immense. I am obsessed with them!!! They took such good care of us. This was my first bottomless brunch and Eli has made me want to visit again!! Such an amazing human being. Thank you, Eli 🥰

Horrendous service. Only 6 tables being served in the whole restaurant took us 10 minutes to be seated then another 20 mins to get one out of three drinks. Ended up paying for the one drink and leaving before even ordering food. Terrible customer service.

Caitlin was amazing, great and quick service :)

Had a bottomless brunch here, hosted by our server Caitlin! Really quick service, never went without a drink! Thank you :)

Caitlin was amazing, she made sure everything was delivered to our table and so lovely

The bottomless brunch here is great! Caitlin our server was lovely

Good but not great. First time visiting a TGI’s in about 10 years. No peas, no mozzarella sticks, no strawberries, no banana no berries. So didn’t massively affect what we ate but did have to change children’s order. Were there for a birthday which was mentioned on booking but nothing was done that was special so I didn’t know if I missed something. Staff were friendly and patient and there was a good deal on 2 for 1 cocktails!

Caitlin was very welcoming and friendly !

Amazing service and cocktails thankyou caitlin!

Fabulous service from Caitlin, would definitely recommend her, made our experience so great! X

Maitress cleaning tablea round us and amell the cleanner stuff very strong and is not good when u go to the restaurant to eat smellkng cleaning stuff

Had a great lunch out today - service was fantastic, food was delicious and the atmosphere was really good. The team went out of their way to make sure our little one has a great time and dealt with her allergy brilliantly, thank you so much guys :)

Food was fantastic, we went for the bottomless wings, the waitress, Caitlin, was polite and attentive. Really enjoyed our visit

Great service by girl called caitlin. Happy to help and has lovely smile

Excellent service on Saturday by Luke - Drinks were to die for and service was exceptional, will be back!!!

First time visiting a TGI and it wasn't a great first impression. It was fairly quiet when we arrived and taken to our table maybe 8 other tables filled, 10 minutes later a server appeared to take drink and by this point food orders. Almost £30 for a sirloin steak, and upgrading to the surf n turf for an additional £5 gets you three shrimp added to your meal. The food is nice dont get me wrong but its nothing spectacular. Even with how hard inflation is hitting businesses this neal out still felt overpriced at nearly £100 for two people The staff are all polite.

We had three of the smash burgers and they were borderline inedible, the fries were good but the burger was burnt and extremely salty. I only ate half before giving up, we were quite hungry so we gave them a go but it was really disappointing. We weren’t checked on till we were finished despite being one of only two tables in the restaurant, so we just tried to get on with it. We are not ones to complain but mentioned the saltiness and there wasn’t really any effort to apologise so we just paid and left to have a drink elsewhere. With the heating being broken, I don’t even know why they bothered staying open

Unbelievably overpriced food, much better value from some places close by. Service is good and friendly staff here but starters all going on £10 each for maybe 3 items on the plate and burgers all almost £20 each. Dear night out nowadays for a known chain

Extremely expensive hamburger, so-so prices are sky high It's so cold inside that you have to stay in jackets, the only word is crap!

Good service and atmosphere. Foods ok

I recently had a disappointing experience at your restaurant last week, due to the service provided by a waiter named Sarah. From the moment we were seated, Sarah was extremely pushy. She rushed us through our orders, constantly suggesting more expensive items, and seemed impatient when we needed more time to decide. This aggressive approach made our dining experience uncomfortable and unenjoyable. I hope management can address this issue to ensure better service in the future.

Caitlin, a really friendly server getting everything done. Super quickly

We dropped in to this restaurant on an off chance after doing some Christmas shopping Telford shopping centre - all other restaurants near by were full but we were able to get a table at TGI’s without problem! We were greeted and shown to our table by some of the very nice and friendly waiting staff. Our starters came quickly, they were ok but served cold. Our main meal came, my wife had the steak (£28) and I had the chicken burger (£20). On the side of both meals was some very thin & salty fries. My wife’s steak was a very thin minute steak, which she ordered medium-rare (it came well done) and was tough and chewy (this was £28). I had the chicken burger, I cut it in half and it was clear to see that it was very under cooked and not far off raw in the middle (this was £20) - I called the waitress over and she agreed that it wasn’t cooked, and it was duly sent back. By the time it had come back my wife had eaten half of her meal and left the rest due to poor quality of steak and side salad. On checking out my returned meal I could see that my chicken had been sliced in half and re-cooked, and this time it was over cooked. The bill came and before I could complain the waitress had said that she would remove the burger off the bill, which I was relatively pleased with - final bill was still over £80. Overall not a pleasant experience at TGIs and regret walking in to this place - and also worth adding is that it was very cold in the restaurant as well, which made it uncomfortable to be in there, didn’t remove our jackets - I now know why we was able to walk in and get a table straight away! I have been in other TGIs up & down the UK and they have been a really good experience, however my review of the Telford TGI’s is the complete opposite, I will never go to this restaurant again, this has to be one of the worst meals we have ever experienced eating out - the only saving grace was how friendly and helpful the young lady (waitress) was who server us!

Lovely time, Caitlin's service was great!

Caitlin was very friendly, efficient, attentive and welcoming. We unanimously agreed (a party of 7) that we thoroughly enjoyed our experience. We would all return here again!

Caitlin was lovely, very friend and attentive.

Great place to have a meal with friends or family and definitely both at the same time.

I recently visited TGI Fridays Telford, and unfortunately, my experience was disappointing. First, We ordered two burgers, and both came with burned meat, which was a real letdown. I also requested a Coke refill twice, but despite the restaurant not being busy at all—there were plenty of empty tables—I never received it. To make matters worse, they still tried to charge me for the refills, which felt frustrating and inconsiderate. Additionally, the temperature was uncomfortably cold inside, making it hard to relax and enjoy the meal. Considering how empty the place was, it was surprising that the service and ambience didn't meet expectations. Overall, it was a lacklustre visit, and I was left disappointed by both the food and service.

Was served by jordan at the bar before heading to our table, recommended great cocktails and food!

Jordan was absolutely amazing. Really attentive and excellent customer service

Amazing experience and Jordan was so friendly and helpful

The service we received from Samara was exceptional. Whenever we needed a top of of drinks they were brought to the table without even asking! Food was top notch. Never eaten so much chicken was just amazing and every plate was so full as well! Would come back 100%

Had bottomless brunch, food was 10/10, speedy service, polite attentive servers! Great veggie and vegan options too! Thankyou Harry and Joel! Xoxo

Luke was a gracious and welcoming host. The drinks were plentiful and delicious, the chicken strips tender and crisp. A thoroughly successful bottomless brunch, we recommend it but only if Luke is on shift <3

Food was good enough, bit spenny though. Atmosphere was alright for half 2 on a Saturday. My left sock had more charisma than our server. I'm surprised he knew how to breath without having to ask someone.

Bottomless brunch today for my friend’s birthday! Excellent, attentive service and food was super! Thank you Joel :)

Visited on a Wednesday evening. Quiet atmosphere but very attentive staff. Especially Caitlin our waitress. Good was impeccable. Refillable soft drinks. Couldn’t fault it.

Banging food, had a beef burger, fudge cake and a Guinness. Samara and Steve have been very pleasant, smashing service.

Great food, amazing atmosphere and such lovely staff. Props to Steve and Samara for the smashing service!

Has gone downhill from when it opened which is a shame as we love TGI'S

Should've gone to maccies! Same amount of food and quality for half the price! First and last time I'll go to a tgi Fridays. The chicken strips were ok, but for £20 the fries were cold and hard, and get more at mc Donald's. Honestly disappointed with the quality of the food for the amount I paid!

Very good customer service considering we turned up with a table of 13 people without prior booking. We were made welcome and given the option to order on the app so that we could split our bill easier - this was fab for the size of the group but did mean our food came out at different times to eachother. The table we were at was big enough for all of us to be able to chat to eachother without disturbing other tables and we thoroughly enjoyed our food and drinks. Thank you to the staff who looked after us on Sunday 27/10/24.

We ordered for delivery TGI Fridays for lunch today. It was awful. Couldn't eat it. The food was burnt and the hot dogs were old and hard to bite. Disgusting!!!!

Very expensive not much food for the cost

Thanks Joel for the great service 👍

Social night out, the service from Joel was excellent was too much trouble. Service with a smile, thank you Joel 😊

i visited the restaurant earlier this week and was excellently served by caitlin who was attentive and helpful throughout my entire experience. the food was excellent and all needs were met perfectly by caitlin

The girl who served us (Caitlin I believe) was incredibly polite. Her service felt very accommodating, and it completed the experience overall.

Came here for food and had Caitlin as our waitress. Food was really nice, all staff were friendly but caitlin was great, every restaurant needs a waitress like caitlin we will definitely be coming back again if she is working she really made our night!

Lovely meal and great service. Shout out to Lennon who was on ur fab waiter and very accommodating.

Staff were pleasant enough but service quite slow and wasn't that busy. The price for food is way above what it should be. I had a glazed chicken burger which was ok but the fries were way to salty. Couldn't eat them all. When asked why so much salt. Was informed it was seasoning. No it was too much salt. Will not go back again.