TGI Fridays - Telford in Telford and Wrekin

The service we received from Samara was exceptional. Whenever we needed a top of of drinks they were brought to the table without even asking! Food was top notch. Never eaten so much chicken was just amazing and every plate was so full as well! Would come back 100%

Had bottomless brunch, food was 10/10, speedy service, polite attentive servers! Great veggie and vegan options too! Thankyou Harry and Joel! Xoxo

Food was good enough, bit spenny though. Atmosphere was alright for half 2 on a Saturday. My left sock had more charisma than our server. I'm surprised he knew how to breath without having to ask someone.

Bottomless brunch today for my friend’s birthday! Excellent, attentive service and food was super! Thank you Joel :)

Luke was a gracious and welcoming host. The drinks were plentiful and delicious, the chicken strips tender and crisp. A thoroughly successful bottomless brunch, we recommend it but only if Luke is on shift <3

Visited on a Wednesday evening. Quiet atmosphere but very attentive staff. Especially Caitlin our waitress. Good was impeccable. Refillable soft drinks. Couldn’t fault it.

Great food, amazing atmosphere and such lovely staff. Props to Steve and Samara for the smashing service!

Banging food, had a beef burger, fudge cake and a Guinness. Samara and Steve have been very pleasant, smashing service.

Has gone downhill from when it opened which is a shame as we love TGI'S

Should've gone to maccies! Same amount of food and quality for half the price! First and last time I'll go to a tgi Fridays. The chicken strips were ok, but for £20 the fries were cold and hard, and get more at mc Donald's. Honestly disappointed with the quality of the food for the amount I paid!

Very good customer service considering we turned up with a table of 13 people without prior booking. We were made welcome and given the option to order on the app so that we could split our bill easier - this was fab for the size of the group but did mean our food came out at different times to eachother. The table we were at was big enough for all of us to be able to chat to eachother without disturbing other tables and we thoroughly enjoyed our food and drinks. Thank you to the staff who looked after us on Sunday 27/10/24.

We ordered for delivery TGI Fridays for lunch today. It was awful. Couldn't eat it. The food was burnt and the hot dogs were old and hard to bite. Disgusting!!!!

Very expensive not much food for the cost

Thanks Joel for the great service 👍

Social night out, the service from Joel was excellent was too much trouble. Service with a smile, thank you Joel 😊

Came here for food and had Caitlin as our waitress. Food was really nice, all staff were friendly but caitlin was great, every restaurant needs a waitress like caitlin we will definitely be coming back again if she is working she really made our night!

The girl who served us (Caitlin I believe) was incredibly polite. Her service felt very accommodating, and it completed the experience overall.

i visited the restaurant earlier this week and was excellently served by caitlin who was attentive and helpful throughout my entire experience. the food was excellent and all needs were met perfectly by caitlin

Lovely meal and great service. Shout out to Lennon who was on ur fab waiter and very accommodating.

Amazing experience here ! lovely food and my daughters birthday was made by Natalie - went the extra mile with a birthday cake and song as we were about to leave ! Made my daughters night ! thankyou so much Natalie !

Staff were pleasant enough but service quite slow and wasn't that busy. The price for food is way above what it should be. I had a glazed chicken burger which was ok but the fries were way to salty. Couldn't eat them all. When asked why so much salt. Was informed it was seasoning. No it was too much salt. Will not go back again.

Edit: Dropping to 2 stars! 2-for-1 cocktails is an absolute joke when they charge you £16 for 1 cocktail!! This place is just a rip off. Save your money and eat somewhere else. --- Never been to a TGI Friday before so was looking forward to trying it. It was OK. Food was nice enough but nothing special. Seemed to have a long wait for everything (including the bill at the end of the meal) even though it was fairly quiet. Seemed quite expensive too. Will probably go again, but not overly fussed about it.

Ok food Great service Little pricey for what it is

Not one for reviews but credit where it's due. Visited on Friday and was served by Steve. We received efficient, friendly and helpful service. All staff were proactive and made us feel welcome. I ordered sesame chicken which was delicious. Portion was large for me (and I have a good appetite). They catered for our daughter's allergies very well. They even adapted a dessert she wanted so that she could enjoy a 'proper pudding' - most restaurants nearby don't accommodate her dietary needs, so she was over the moon. Will definitely be visiting again, thank you!

Had a great meal in TGIs Telford tonight. Service by Jordan was 5 star 😁

Very good service polite and excellent customer service

I recently visited TGI Fridays and had a great time! The food was amazing as always. Special thanks to Jack, our server, who was fantastic. He was attentive, friendly, and made sure we had everything we needed throughout the meal. Jack’s excellent service definitely made the visit more enjoyable. I’ll definitely be back!

Food was freezing and so greasy couldn’t even eat it

My meal was horrible was cold and chicken was full of oil I did have 10% discount but think I should have had a full refund I left most of it

Went here with my mom yesterday and food was lukewarm at best her burger was covered in grease and tasted funny Not a great experience at all Really disappointing as we went to the same restaurant last year and it was great Waiter knocked 10% off the bill when we complained We normally have pudding after aswell but we didn’t bother

Lovely food and drink. We were served by Jordan M who checked on us and made sure we had everything we needed. Atmosphere, as always, chill and relaxed. Very lovely evening.

Came in for a meal and the server Jordan was really helpful and polite. Myself and the family would highly recommend and will be returning!

Staff where really friendly and helpful

Our experience at tgi fridays was very pleasant, staff were very accommodating especially Jordan who went above and beyond to make sure our needs were met. Overall great service ! :)

Very basic menu. Nothing jumped out as something I would choose to it. The sesame chicken I chose was nice and fries, coleslaw and dip were very tasty. Quite pricey for what it was and service was really slow. Took a while to take our order for both drinks and food. We almost left but did not wait long for food to arrive after our order was taken. Staff were friendly

Caitlin was Super friendly and very helpful and remembered all of our meal order without writing it down Absolutely brilliant service we will definitely be coming back 5 star

Jess was lovey very nice and talkative as a 14 year old with my mates she was very good deffo deserves a raise

We went as a last minute decision to TGI’s telford because we were in the area for my son’s birthday. The staff were absolutely amazing and because my son had told the lady it was his birthday when he walked in, they all surprised him with a slice of birthday cake and signing 🥳 They made him feel that bit more special and it was very much appreciated! Thank you to the staff working the lunch time shift on 07/09/2024! Fab team 🫶🏻

Went here for mother in laws birthday! Food was fantastic and Carl couldn't do enough for us and was very attentive and very friendly! Would defo come back here again in a heartbeat!

Tuesday nite was dead but its Tuesday nite and kids go back to school so Early nite.

Carl was amazing and very attentive. Nothing was too much trouble, give Carl a raise!! The food was amazing and the service made the atmosphere entirely welcoming!

The food was really nice, the service was not. We had a starter then waited and waited for the main, maybe half hour passes still nothing. The first waiter that took our order, trying to be cocky and acting effeminate more than doing his job never put the main through Waiting to order more drinks he just kept waking past. I was going to walk out. My gf spoke to another waiter who was super helpful and got our dinner and more drinks. His customer service was outstanding We go to TGI each time we're in Telford but never again now

The best cocktails and the best milkshakes!!!

Had a great lunch out today - service was fantastic, food was delicious and the atmosphere was really good. The team went out of their way to make sure our little one has a great time, thank you so much guys :)

Overpriced and underwelming food. Chicken dry, salad very expensive for a few leaves. Just go for a drink and eat elsewhere.

TIP: you must ask for the special menus as it is clear having visited occasionally over the last few years that it's a deliberate policy from all staff to only give you the full priced menus. It's an awful attitude and must be called out. Service was mixed. Greeted fine on arrival but had to call over a lady to take our order - 20 mins after being seated and ignored. Order mixed up but they sorted. Got over charged for the wrong drink - again we had to raise it to sort it. Took forever to get the right bill. Food is OK but overpriced if paying full menu pricing. Been visiting occasionally over the years and there is always something that doesn't go right here - it's doing well to remain operational as you don't feel an urge to recommend it or return.

Awful service. Waited for over an hour for a salad and burger then had to leave before it arrived.

Walked in. We were seated ok, although at a dirty table. We were given menus and then just left. We tried to get the waitresses' attention, but after 15 minutes of waiting to be served, we got up and walked out.

Jess was brilliant deserves a promotion . Great service and welcoming.

jess was brilliant, she needs a promotion

Jess was amazing quick and reliable service was amazing . The food and drinks were amazing aswell as reliable. Jess made us feel really welcome with a big smile .

Staff were much more interested in attaching balloons to a balloon arch (at peak Saturday lunchtime). Ordering took a long time - we had to grab the attention of a waitress walking past, as otherwise we'd have been waiting even longer. Food took a very long time to arrive. We were seated near the entrance and it was uncomfortably cold and drafty because both entrance doors were propped open. The atmosphere was lacking - not helped by a balloon blowing machine being switched on periodically, which was about as loud as a vacuum cleaner. (Perhaps they could sort out balloons before they open if they are so important? 🙄) The food was completely mediocre. Prices were disproportionate to the overall experience (mains start at approx £20).

Menu is much smaller service is not as good as it used to be

Lovely food, very reasonably priced. Blue cheese dip and hot sauce were delicious. Best place for wing so far in Telford

OK food which is overpriced and not great service , forgot a few things I the order then told 45 min wait for food they missed off

Food is way over priced, all from the freezer to microwave people who like TGI’s have no taste buds. Over priced and service was very slow. Miller around the corner has better food, service and done by an actual chef. Amazing how they are still open

Here we go....table booked for 7.30pm for family of four ...8pm and still waiting...the rest of our friends were seated within 2 minutes of coming but they seemed to struggle to find a table for us or perhaps were a bit slow....anyhow after 8pm we took the matter into our own hands and put two tables together got some drinks and ordered food which was about 25-30 minutes waiting but it was good especially missus loaded chilli 🍟🍟🍟I opted for vegan tacos which were satisfyingly sufficient and ok price wise💪...would I come back again? No....but the decor and decorations are truly U.S.A. in every detail so nice one folks👍

I had a lovely meal today at Telford Fridays. Carl our server was lovely. Food, drinks and service was fast. Food was delicious. All the staff were friendly. I would highly recommend. Thankyou to all the staff today especially Carl :)

Amazong service here today, me and my wife had the bottomless chicken! Carl was top class! before I even finished my plate a fresh one was there ready to go! Same with the drink refils.. all the staff were excellent and the food was amazing!! Be coming again for sure..

We ordered both sharing platters, and well half the chicken was not edible dry, burnt, the mozzarella sticks were cooked that much there was nothing left inside! Chips cold and mac and cheese was dry no sauce and cold!!! Serving staff were amazing !

The staff went out of their way to help us despite there only being 2 of them covering the tables and the bar. Our daughter has intolerances and quite often has to miss out on things but they went above and beyond creating a special drink for her while her brothers had milkshakes. She felt really special and really loved it.

They were very polite especially the lovely lady Caitlin.

Sesame chicken strips and loaded fries were beautiful. First time here and loved it. Served by Jordan who was really attentive, and friendly! Thanks so much!

Megan was my waitress, and she was fantastic, we were on a date night and she made it really special, made such an effort to help me as I am disabled. Such a pleasant girl , Will definitely visit again when she is there

This is a nice TGI's branch compared to others I've seen . It's unbelievable how expensive it is , but I guess that's just 2024 for you. Nice food and good service, shout out to Samara for swapping out our sons Garlic bread which had come out burnt even though the kitchen had no other food to cook 🤷. Other than the price , this was a good experience.

The food wasn’t too bad, it’s the same whichever TGI you go to let’s be honest. Didn’t order anything too extravagant so it wasn’t possible to mess up anyway. The only thing that stood out here was the poor service from staff. Seems like they just hire kids that aren’t at all interested. As soon as we entered we waited by the bit you’re meant to wait at to be seated, I’m not even exaggerating we stood there 15 minutes before being seated, it wasn’t even that busy and staff 100% knew we were there. No excuses. The only reason we stayed is because we were so hungry. Also slow to bring drinks, probably to stop you having as many free refills even though you’re actually paying for them, and slow to bring the bill. Shame really, it’s a nice building, nice interior, nice branding and a good menu. The NYC taxi outside is a nice touch too. Maybe if I’m in Telford again I’ll try once more, hopefully you can redeem yourselves.

Lovely restaurant. The decoration and atmosphere are great. Love the theme. Slightly expensive but nice as a treat out.

Fantastic girl who took us to a table and then served us was a credit to TGI FRIDAYS. THE BEST SERVICE FROM TGI FRIDAYS. as this was my first time at Telford TGI Fridays it will not be my last at this one.

Won't be returning Tried it twice and both times been overpriced and overcooked. Got served the wrong cocktails.

Came out for father's day, and was very welcomed, staff Caitlin gave good service and was very helpful and the food was fantastic, recommend it and will definitely come again

Good clean space, food good. May be a bit costly but good.

What a fantastic experience for Father's day!!! Lovely food and Caitlin really looked after us thank you

Absolutely fantastic service from Caitlin, great food and atmosphere. Chicken sharer platter highly recommended!

Good family experience. Thanks Jess

Staff were so kind and very quick but was very expensive, £80 for three burgers, two shakes and a lemonade

JESS WAS FABULOUS, really friendly

Great meal. Steak cooked well. Served by Jess and no complaints. 👍👍

Food was amazing as always 😍 Jess was fab, so so helpful & nothing was too much trouble, thank you so much! We will be back! ☺️

Excellent food and service. I had the ultimate American grill everything cooked to perfection. Jess was fantastic sever

Fantastic service and a very helpful waitress Jess informed us of the app and offers available. Very fast table service. Food itself was mediocre, brioche bun and garlic bread stale, pasta was served Luke warm. What made up for poor food was Jess and her very helpful nature.

We had a great lunch service was excellent and very friendly, Caitlin was friendly and helpful.

Caitlin was a very attentive waitress and catered well for all our needs. Lovely meal-recommend.

I recently had the pleasure of dining at TGI Fridays, and I must commend our waiter, Caitlin, for her exceptional service. Caitlin was attentive, friendly, and went above and beyond to ensure we had a wonderful dining experience. Her recommendations were spot-on, and she made us feel welcomed from the moment we sat down. Her professionalism and warm demeanor truly enhanced our evening. Thank you, Caitlin, for your outstanding service – we look forward to dining here again soon!

Catlin was very efficient and helpful

An amazing experience would definitely recommend!

Amazing experience and food. Amazing service. Would definitely recommend

We were a family of 6 adults and 1child and went there for a meal to celebrate my special day. We were given a warm welcome by Megan who was friendly and served us well. I was so disappointed about the food, the worst sirloin steak from TJI FRIDAY’S restaurant. I didn’t like the food but I still paid the full price. Then we ordered virgin mojito, the glasses were three quarters full of ice and it wasn’t tasty at all.We did ask for something to be done and they tried but still it made no difference. I was very disappointed 😞 hence the rating.

Great food, great service. The last few times we have had Carl serving us who is always attentive, friendly & helpful. Highly recommend

Great place, lovely variety of food and great atmosphere 👌

Caitlin was our host and she delivered our food promptly and with a positive smile. We were not pestered and left to enjoy our meal. She was very professional and attentive to our needs. Great work

Lovely meal, our waitress Caitlin was really attentive.

First steak was actually cold. the second steak only just made it to the second worst steak I have ever had, worst steak was the first cold one

Atmosphere is quite nice. The 3 of us ordered a mac n cheese, seseme chicken and a steak. Mac n cheese was cold in the middle and smelled horrible (clearly microwaved), the steak was served stone cold. The seasme chicken was somewhat dry and was the only part of the food served right. Had the steak re done and still came out below the bar. Servers were friendly but a bit clueless. Won't be going back unless forced

The service was excellent but a bit of a price hike, since My last visit.

Friendly & attentive staff, nice atmosphere, most of the food was great - just the kids burger a little overcooked so was chewy but nothing too bad to send it back for. Prices are high for what you get, but ok if you get rewards on the app or blue light discount.

Inflation has hit this place hard. Menu choices seem reduced from my last visit to TGI a year ago (less than 20 meals in total) and all priced around the £20 mark. My chicken and chips was £19. It's pretty much a McDonalds select meal without the drink, but 3 times the price. Service was OK, although we almost had pasta pushed into my daughters lap by the server. Atmosphere was quiet, but it was early evening midweek just before payday. I might just not be in touch with how much a meal out costs today, but £90+ for 2 adults and 2 kids with a pudding and no alcohol seems so expensive for food that was only ok. I'll stick to home cooking for a good while longer.

Portion sizes small and not good value fir money, go elsewhere

Waiting 20mins before asking someone to come and take our order. Waited 30 mins for one lot of drinks to arrive then another 10 mins for my children to arrive. The starters came after saying how long this has taken and my kids are tired and honestly, I’ve never seen anything worse! I wouldn’t even serve them to my dog. The mozzarella sticks were placed on a plate which were rock hard- overcooked. There was no presentation just thrown on a plate. With nothing else. No side sauce, dressing just throw on a plate. Not what they looked like on the menu! The gluten-free dish was shocking.. again no care, no side sauce or presentation. No care at all! being coeliac I felt like I could not take that risk on them being careful if they couldn’t even get the starters right. I told the waiter I was not paying and they told me I had to pay for my drinks! Which is shocking!!! I would rate this below 1 if I could. Shocking!!!

Wasn’t a good visit at all. Totally understaffed even when they knew a big event was on at the international centre. Jordan M our server was the only thing that saved this place. She did the best with what she had, we were really were disappointed the management didn’t come over to us at all and Jordan was left to deal with it. We didn’t pay for our food because it wasn’t edible.

Mac & cheese was cold sent back and returned cold ☹️ service was good,chicken strips was good expensive for what it was