Clock Tower Brewers Fayre in Telford and Wrekin

Had lovely service this morning from both Gale and Sian! Attentive, friendly and welcoming 😊. Will definitely be going back.

AVOID!!! Came here for a Mother’s Day meal. Booked for 6pm and wasn’t seated till 6:20pm. Waited 55 minutes and no sign of even our starter so asked the waiter where our food was and they said they lost our ticket. Asked us what we ordered again and would have to wait another 40 minutes for our food to be cooked so we just cancelled the order. I had my 3 year old constantly asking where her food was, We wasn’t the only ones this happened to either. Absolutely terrible service. Will never book to have a meal here again, ruined my Mother’s Day evening.

Gail looked after us very well.

Great place to go for breakfast and kids eat free!

Tasty food and relaxing environment.

A last minute booking at the nearby premiere inn with a meal deal. Pub had been quiet and staff were starting to shut down understandably. Inwas greeted by Farah and Maddy who were lovely and smiley when it would have been too easy for them to roll their eyes or tell me they are closed. A massive thank you to you and the kitchen staff for accommodating me.

Great breakfast and service. Very friendly and food not overcooked. Will come again. Thanks Gain and Dee.

Absolute joke of a place waited forever for food,and what rubbish they serve.just be warned People

Booked a table last week, reminder received yesterday, travelled 480 miles. Arrived at booking time, sorry we are closed. Not impressed!!!

Sian was very helpful and didn’t have to wait for a table. Food was great

Really lovely place for a quick brekky, served by Cam and sian who were really friendly and helped me out. would definitely recommend as very reasonable price for such a nice breakfast.

staff were really nice and accommodating. Cam and Sian were very helpful with keeping the breakfast stocked.

The food was amazing so was the service

Had breakfast here and was really hot and tasty. Service from Gail and Kim was spot on and they are both really down to earth and really welcoming. Lovely place with Fab food and staff!!

I booked a table on line for 27th Feb 2025 for 4 people we travelled a 15 mile round trip .When we turned up went to the door to see a notice on door stating pub was closed !!! Seriously not happy can the management e mail me back with their comments asap.

Have no idea what this place is like apart from them telling us they were really busy and had nothing available all night even though the place was empty and there were only a few people in.

We had a family breakfast but minimal food was on offer for all you can eat breakfast, only 1 member of staff seen. Food wasn't the best either which is a shame, constant people either waiting for food at self serve or complaining.

Long long wait for food awful customer service food wasn't up to standard

Served by Gayle, lovely lady. Nothing was to much. Food lovely. Would definitely recommend a visit

Not a good start. My wife ordered a Jacket Potato. Then 20 minutes later the Chef came out and said we don't have any. What kind of Restaurant has no Potatoes. So my wife ordered. a Gammon please. I ordered a Stack Burger 45 minutes later it arrived COLD. What had they been doing for 45 minutes?

I booked a table for 3pm for Sunday 16 February 2025 got to restaurant at 3pm only to be told there is an hours wait for food so we opted for the carvery and was told they only had the turkey My dining partner and I are very disappointed and irritated by the lack of professionalism and politeness from the staff we were forced to go elsewhere

Not very good service 😕 paid for unlimited breakfast an was told by the waiter that I could have no more because of time but wasn't informed when paid 10.99

We had a meal tonight 3 of us on arrival we got inside and nobody on the front and no notice so looked for a table up came the front end hostess who was very rude saying there was a sign to wait to book in but there wasn't one, she didn't even apologise. We have been coming here for years but will not be back. There is no need to be rude !!!!!

The service was friendly, prices reasonable and standard of food as good as I expected - that is to say that it was not gourmet dining and choice was not as wide as would be found in such a place. Chips and peas with most things! However salad was offered as a replacement for chips and onion rings or brioch rolls. A very good steak cooked exactly as I like it on one night.

Food was good and came quickly. BUT unfortunately the ladies toilets were very dirty and toilet seat in the disabled toilet was missing, I did tell the staff about these issues but nothing was done about it while we were there.

Thank you for your service and kind and friendly I will see you soon...

Sunday carvery is fab, service not great and always a queue as only 1 person on the till to take orders. Good value for money

Great pub, lovely food, but be sure to know what's on the offers before you order, as apparently changes can't be made and food can't be added .. even if you've paid for 3 courses and only get 1.

Best Poached eggs in the midlands! Thank you, Dee, the chef, for my request! Perfect!!

Food is ok, service is alright, the location needs some TLC from the company

Had an amazing meal for my niece bday will defo be coming back for more food was so nice the staff was amazing will definitely be telling other families how amazing the staff and food is

Visited today, a group of 7 and all thoroughly enjoyed the Sunday carvery. It also represents very good value for money

Absolutely awful food tonight Staff not bothered Not at all busy & took 35 minutes to deliver what appeared to be re heated food & part wrong order Shocking!! Staff when we stated food was lukewarm at best ,just looked like rabbits caught in headlights no clue how to handle customers they didn’t even comment We won’t be back!!! I’ll be surprised if this place remains open

First visit in years for a major gathering which involved all choosing from the festive menu. For 100% clarity the staff were outstanding. This must be noted when reading the rest of this review. The food quality from the three course meal was dire. Absolutely dreadful. Scores of people across different tables could not finish their meals - it was that bad. Please do not try the festive burger. It is probably the worst quality food I have ever attempted to eat. It came out with mayo on the bottom and cranberry sauce on top. They gave a side of fries and strangely a pot of gravy. The burger was dreadful. Sausage awful literally the lowest quality possible. Bacon was primarily fat and the beef burger again dreadful quality. The turkey omg was disgusting, a slab of tough old turkey- must be prepared. Dessert of apple crumble great. Would also challenge the lack of hygiene . Dropped something on the floor and tried to locate it under the table and the carpet was filthy, I mean, the place serves food and must at least run a hoover over it. The flooring by the bar was also dirty - almost slipped. Finally they charge you far too much for a tea considering all they do is give you a empty cup. You then put in a cheap tea bag and add in hot water yourself. Not a fan which is a shame as its local.

My wife and I had a lovely lunch at the clock tower . The barman Dan and staff were brilliant especially when the had a very big party booked. They still managed to make us welcome , especially when all the staff were so busy with the big group. Well done .

Food took ages to come, and then it was only Luke warm. I certainly won't be rushing back.

Lovely staff and good food, Ryan was an amazing help with food and a cheerful chap, we come here a few times in the year and have never been disappointed

Arrived at 12pm for a party of 10 plenty of seating. The choice of vegatables was really good with sweet potato mash and the sprouts my favourite(also new to the menu) Only negative was only one person on the bar serving between drinks and food orders so would need more staff on bar. Ryan the front of house host/manager made the day also having banter with us.

Great service from Gail and food was very good from chef Dee.

Amazing service from Gail, she was so welcoming and friendly. The food was perfect, the best eggs. Would recommend!

Came here last week as a party of six. Greeted by friendly member of staff and promptly shown to our table. My other half is Coeliac and therefore required a strict Gluten-Free option. This presented as no problem at all and Daniel, who had taken our order, went to considerable lengths to explain what she could and couldn't have. When the food arrived it was hot and tasty. There were no complaints from any of the party and everyone enjoyed their meal. Reasonably priced too! I would definitely eat there again. Well done to all concerned.

Stayed in Telford recently with my partner and we came here for breakfast several times. The waitress, Gail, was absolutely wonderful and the food cooked by Karl (I believe it was) was delicious. We had a lovely time and we hope to go back soon!

Good food cooked well excellent beer friendly staff plenty of parking places

Served by Gail who was lovely and chef was Karl. Really nice fresh tasty food! We will definitely be back ✌️

Gail was really lovely, couldn't have helped more. Karl was our chef, making us the perfect poached eggs.

Breakfast birthday. Food ran out and had to wait. So it was hit n miss. Staff very nice. Clean and tidy.

**UPDATE 10/11/2024* don’t bother wasting your money, menu is shocking because of the festive menu. The carvey is a rip off £11.99 to not even be given at least 1 slice of meat… because of how thin it is being cut you get given half a slice of gammon/beef and let’s not mention the turkey we had scraps from around the side of the turkey that had been broken off from other cuttings. Sprouts taste like washing up liquid I was nearly sick. Won’t be going back there. Not that the staff will care because they all moan about how tired they are or how they want to leave. If I could give zero stars then I would. This has been taken over by new management which is just what the place needed, the food is brilliant again, staff lovely. Come here most weekends now

We have been going here for a Sunday lunch and it’s been going down hill very quickly this week the girl carving needs some lessons as she gives you scraps of meat and it’s carved so thin that one Turkey probably serves at least 50 people or more when the young man asked if everything was ok I comment no he asked why and when I told him I was told it was her first time that’s why I have said she needs more lessons the carving area was a mess meat all over the place when I made a comment about it she said that she was use to working in a bigger area I will not be going back again.

Great service , food and staff can not fault the place. would highly recommend!

Staff was great and food was excellent and atmosphere was brilliant

Came here about 3 months ago for a Sunday carvery it wasn’t the best we’ve had only 1 choice of meat this was 4 o’clock.Anyway decided to give it another go this time at 3 o’clock 2 choices turkey and dried up beef everything was cold ,tasty but cold ,you needed a knife for the gravy.wont be coming again

Please definitely need renovation, as not look great inside, table are not always clean, very often sticky, once on breakfast served me tomatoes what been really disgusting, like with some chemicals from oven , what was before cleaned, and all comes to tomatoes when was grilled, after that I never come back there again sorry

Had a night out there shooting some pool and drinks with food. Food was good and bar staff very friendly. All in all good night out with the boys.

30 mins of waiting for mains, food good for the price-WOW update after almost five years 45 minutes awaiting for mains but food and prices still good

Just avoid!!! Simple...won't be going there again👎 spend your money somewhere else couldn't get the carvery even tho there was turkey there!!!!and it's served until 6 and we were there just after 5 The staff were helping themselves just very surprised for a Whitbread group location to be soooooooooo terrible...note to the manager must do much better😲🤔

Lovely place to visit for breakfast, Gail is the sweetest nothing is ever too much trouble for her. Great customer service.

I had wanted the squash ricotta and spinach lasagne but apparently that was still frozen. The beef lasagne was perfectly pleasant. After having finished our main course (around 8.15) we were asked to move to the bar so they could clean the table.??? 1. The place was empty 2. What if we wanted dessert? Needless to say we finished our drinks and left.

No one greeted us on arrival, or told a what to do to get served, sat at table for 10 mins then left, no one who worked here spoke to me

The food was hot tasty + well worth the money. Its great for a quick bite + we also love the breakfasts.

Went for a drink with friends,it wasn't late,only early afternoon, all the tables was full of plates and glasses etc,ask a member off staff if they could clear one away so we could sit down with drinks,which they did eventually but not very good,they wiped the food on the floor from the table a quick wipe,then walked away never came back to clear the floor with peas and potatoes all on the table,so we drank our drinks a went,

Nice food, nice staff, nice atmosphere

Brilliant breakfast and suppers here

Great breakfast from Gail and Karl thank you guys

Went for breakfast on Monday last week food could not be faulted best breakfast I have tasted by far must have a new chef service was amazing very friendly and polite staff couldn't do enough for you breakfast was nearly over by the time we got there at 10.21 was very quiet and peaceful which was much needed can not fault this place

If you love hair in your food for abit of extra flavour this is the place for you. I have only come here two times, each time for a roast dinner and both times I have discovered hair in my food. The first time was just small strands of hair but on this occasion it was a long wriggly black hair which got stuck in my mouth and wrapped itself around my teeth. Rather than sitting there enjoying my roast dinner I spent 5 minutes trying to untangle hair from my teeth and pull it out like string cheese. Overall I am very unsatisfied and also very annoyed with the lack of care the manager showed when I told her about it. She instantly said I can’t receive a refund due to me getting a discounted meal which I think is very un-flexible and unfair. She even went on to say that it’s no fault of the pubs and that it’s actually my fault and that I should of kept more of an eye out on the hair when self serving. I should not have to go hair spotting when serving my own food and the area where the food is kept for self service should be kept clean at all times. I should not be getting blamed for something because the manager clearly can’t take ownership. Overall a terrible experience and I will not be returning ever again.

Amazing food for me and my children after going to look at our new house

A great breakfast from chef Karl and amazing service from Gail.

Came in for a drink and to play some pool, such a chilled vibe, staff was very nice, especially Patricia, very lovely girl, didn’t have food but it looked and smelled amazing! Highly recommend!

Me and my family always go here for birthdays and celebrations, the food is always amazing (even though it takes ages) and we always ask for quiet seating, extremely loud children are always seated by us and it's extremely irritating and completely ruins the meal. I don't recommend this place if you dislike loud noises.

Spur of the moment breakfast with a friend. Warm welcome & explanation of how the breakfast set up worked. Breakfast was lovely, great selection. Served by 2 lovely ladies, Gail & Farrah who were very efficient and attentive.

Can for breakfast last minute, lovely and quiet on this Wednesday morning. Greeted by Gail who took our food order, chef Karl, well the breakfast came out piping hot, 10/10 would reccomend!

We visited at a quiet time on Saturday afternoon. The pizza we had was very nice. The staff were a bit slow to bring out condiments, having to be asked 3 times.

Great Breakfast…! Stayed at Premier Inn next door with added breakfast and got great service with a smile from Gail and a well-cooked breakfast from Tom even though quite busy. Nice way to start the day - thanks guys!

Food is always good and good price with bluelight discount. Staff not very friendly we have been a number of times recently but they don't seem to acknowledge this.

Place is filthy. Ive been a few times over the years. However the last couple of times attneding for breakfasts ive not had a great experience, there's not been much food choice which is shocking for over £10 a person, no cups and had to ask for one to be washed, coffee machine empty, spilt milk all over the place and should be monitored and cleaned up, no pastries, waited 20 minutes before order was taken, and then felt we were told off for not booking, yet we did and then the waitress was argumentative. Came out feeling deflated. One of the staff (an oldish lady) was abrupt and rude, she moaned constantly that they were too busy with just 2 staff, not the customers fault. Should get more staff in. The place needs a good clean and total refurbishment. Use to like this place. I now have breakfasts some where else where we get a great, polite and happy service.

Food was great, and staff helpful and polite. The only downfall was the toilets, being very dark, tight spaces and broken toilet seat.

I had a carvery but was late so was a bit dried up not alot left either but was ok eatable

Gail was fantastic, Chris is a great chef. I highly recommend this establishment.

Breakfast is terrible again. order cooked food like covid times again very poor quality. mega dissatisfied compared to 12 months ago

Again top service Gail and Jess on it as usual salt of the earth thank you again highly recommended

Breakfast was lovely Really great value Gail was amazing as always, she really makes my day

Family dinning. Chatty pleasant staff. Nice food at reasonable prices. Enjoyable experience all round

This is a fairly local place to me. I have been lots of times. I find the staff friendly but often very stressed as understaffed. The food is good and fairly priced as are the drinks. The problem is the outside space. There are lots of tables, and the gardens are ok. Often when we have been there is a lot of rubbish laying about. It's unsightly. There were several tables that hadn't been cleared either. It seems there were only two staff on duty. Shame it just looked unloved.

Great, just everything was excellent

All OK. Everything acceptable but not special.

Breakfast with my little girl served by Gail and Chris with great service , we ordered full cooked breakfasts and my little girl wanted more which is always great to hear so thank you to chef Karl

I didn't eat here but met my friends who said the price is good and the food was ok but wasn't the highest standard. But they do mainly come from Newport and only eat grass fed pigs who listen to oprea sausages.

I've been coming to this pub for a couple of years, I absolutely love it! One of my favourites. There is a car park but it isn't massive. There's indoor & outdoor seating (plenty of it, the pub is huge!). The staff are always SO polite! Food has always been fantastic. Prices are fab, made even better by my blue light discount! 😁. Only photo I took today was of my dessert, but how delicious does it look! 😋

Gail, Aimee and chef Karl made our experience here for our breakfast today! The food was lovely as always and the service again as always was service with a smile and a laugh. Thank you guys

10 people for breakfast. Waited 40 minutes 2 arrived. Waited another 15 minutes rest arrived incomplete. Very poor service and the place is minging. Not worth the money

Me and my gorgeous boyfriend came here for a quick tea and it was incredible, the service was extremely quick and good. The time for waiting was quite short and perfectly cooked, I will definitely come back here.

I had a kids meal because it was so cheap. It was 6 pounds for a starter main and dessert. Cheap price and amazing quality 5/5

Nice food, good value, what you would expect

The food was lovely one of the best pubs I been. But it is a food pub with a food pub atmosphere and service. I would go again..

Our experience was brilliant. Thank you to our server, Gail for everything. You were amazing today. Thank you to the chef Karl, the food was brilliant. Fresh and cooked to order.

Very happy with the service and the food

Came with my husband this morning and had a lovely breakfast! Gail is just a pure delight, she's always so friendly and welcoming! This place would not be the same without her! Jess was lovely too, friendly and happy. Breakfast was really good! One of the best breakfasts we've had here, especially nice eggs! Well done to the chef this morning!

Superb choice great food really well played out and good customer service from Gail and well cooked food from Karl all made fresh to order well recomended

Stayed at the Premier Inn for 2 nights. Found all the staff at The Clock Tower to be really friendly and welcoming - especially Gail on breakfasts. Such a delightful lady! Her sunny personality is just what you need when you have an early start and a long journey home ahead of you.

Not a chance I will be returning to this mismanaged place I wish the was a minus star it would have been my choice rather than a 1