Clock Tower Brewers Fayre in Telford and Wrekin

Had an amazing meal for my niece bday will defo be coming back for more food was so nice the staff was amazing will definitely be telling other families how amazing the staff and food is

Visited today, a group of 7 and all thoroughly enjoyed the Sunday carvery. It also represents very good value for money

Absolutely awful food tonight Staff not bothered Not at all busy & took 35 minutes to deliver what appeared to be re heated food & part wrong order Shocking!! Staff when we stated food was lukewarm at best ,just looked like rabbits caught in headlights no clue how to handle customers they didn’t even comment We won’t be back!!! I’ll be surprised if this place remains open

First visit in years for a major gathering which involved all choosing from the festive menu. For 100% clarity the staff were outstanding. This must be noted when reading the rest of this review. The food quality from the three course meal was dire. Absolutely dreadful. Scores of people across different tables could not finish their meals - it was that bad. Please do not try the festive burger. It is probably the worst quality food I have ever attempted to eat. It came out with mayo on the bottom and cranberry sauce on top. They gave a side of fries and strangely a pot of gravy. The burger was dreadful. Sausage awful literally the lowest quality possible. Bacon was primarily fat and the beef burger again dreadful quality. The turkey omg was disgusting, a slab of tough old turkey- must be prepared. Dessert of apple crumble great. Would also challenge the lack of hygiene . Dropped something on the floor and tried to locate it under the table and the carpet was filthy, I mean, the place serves food and must at least run a hoover over it. The flooring by the bar was also dirty - almost slipped. Finally they charge you far too much for a tea considering all they do is give you a empty cup. You then put in a cheap tea bag and add in hot water yourself. Not a fan which is a shame as its local.

My wife and I had a lovely lunch at the clock tower . The barman Dan and staff were brilliant especially when the had a very big party booked. They still managed to make us welcome , especially when all the staff were so busy with the big group. Well done .

Food took ages to come, and then it was only Luke warm. I certainly won't be rushing back.

Arrived at 12pm for a party of 10 plenty of seating. The choice of vegatables was really good with sweet potato mash and the sprouts my favourite(also new to the menu) Only negative was only one person on the bar serving between drinks and food orders so would need more staff on bar. Ryan the front of house host/manager made the day also having banter with us.

Lovely staff and good food, Ryan was an amazing help with food and a cheerful chap, we come here a few times in the year and have never been disappointed

Great service from Gail and food was very good from chef Dee.

Amazing service from Gail, she was so welcoming and friendly. The food was perfect, the best eggs. Would recommend!

Came here last week as a party of six. Greeted by friendly member of staff and promptly shown to our table. My other half is Coeliac and therefore required a strict Gluten-Free option. This presented as no problem at all and Daniel, who had taken our order, went to considerable lengths to explain what she could and couldn't have. When the food arrived it was hot and tasty. There were no complaints from any of the party and everyone enjoyed their meal. Reasonably priced too! I would definitely eat there again. Well done to all concerned.

Stayed in Telford recently with my partner and we came here for breakfast several times. The waitress, Gail, was absolutely wonderful and the food cooked by Karl (I believe it was) was delicious. We had a lovely time and we hope to go back soon!

Good food cooked well excellent beer friendly staff plenty of parking places

Served by Gail who was lovely and chef was Karl. Really nice fresh tasty food! We will definitely be back ✌️

Gail was really lovely, couldn't have helped more. Karl was our chef, making us the perfect poached eggs.

Breakfast birthday. Food ran out and had to wait. So it was hit n miss. Staff very nice. Clean and tidy.

**UPDATE 10/11/2024* don’t bother wasting your money, menu is shocking because of the festive menu. The carvey is a rip off £11.99 to not even be given at least 1 slice of meat… because of how thin it is being cut you get given half a slice of gammon/beef and let’s not mention the turkey we had scraps from around the side of the turkey that had been broken off from other cuttings. Sprouts taste like washing up liquid I was nearly sick. Won’t be going back there. Not that the staff will care because they all moan about how tired they are or how they want to leave. If I could give zero stars then I would. This has been taken over by new management which is just what the place needed, the food is brilliant again, staff lovely. Come here most weekends now

We have been going here for a Sunday lunch and it’s been going down hill very quickly this week the girl carving needs some lessons as she gives you scraps of meat and it’s carved so thin that one Turkey probably serves at least 50 people or more when the young man asked if everything was ok I comment no he asked why and when I told him I was told it was her first time that’s why I have said she needs more lessons the carving area was a mess meat all over the place when I made a comment about it she said that she was use to working in a bigger area I will not be going back again.

Staff was great and food was excellent and atmosphere was brilliant

Great service , food and staff can not fault the place. would highly recommend!

Came here about 3 months ago for a Sunday carvery it wasn’t the best we’ve had only 1 choice of meat this was 4 o’clock.Anyway decided to give it another go this time at 3 o’clock 2 choices turkey and dried up beef everything was cold ,tasty but cold ,you needed a knife for the gravy.wont be coming again

Please definitely need renovation, as not look great inside, table are not always clean, very often sticky, once on breakfast served me tomatoes what been really disgusting, like with some chemicals from oven , what was before cleaned, and all comes to tomatoes when was grilled, after that I never come back there again sorry

Had a night out there shooting some pool and drinks with food. Food was good and bar staff very friendly. All in all good night out with the boys.

30 mins of waiting for mains, food good for the price-WOW update after almost five years 45 minutes awaiting for mains but food and prices still good

Lovely place to visit for breakfast, Gail is the sweetest nothing is ever too much trouble for her. Great customer service.

Just avoid!!! Simple...won't be going there again👎 spend your money somewhere else couldn't get the carvery even tho there was turkey there!!!!and it's served until 6 and we were there just after 5 The staff were helping themselves just very surprised for a Whitbread group location to be soooooooooo terrible...note to the manager must do much better😲🤔

I had wanted the squash ricotta and spinach lasagne but apparently that was still frozen. The beef lasagne was perfectly pleasant. After having finished our main course (around 8.15) we were asked to move to the bar so they could clean the table.??? 1. The place was empty 2. What if we wanted dessert? Needless to say we finished our drinks and left.

The food was hot tasty + well worth the money. Its great for a quick bite + we also love the breakfasts.

Went for a drink with friends,it wasn't late,only early afternoon, all the tables was full of plates and glasses etc,ask a member off staff if they could clear one away so we could sit down with drinks,which they did eventually but not very good,they wiped the food on the floor from the table a quick wipe,then walked away never came back to clear the floor with peas and potatoes all on the table,so we drank our drinks a went,

No one greeted us on arrival, or told a what to do to get served, sat at table for 10 mins then left, no one who worked here spoke to me

Nice food, nice staff, nice atmosphere

Brilliant breakfast and suppers here

Great breakfast from Gail and Karl thank you guys

Went for breakfast on Monday last week food could not be faulted best breakfast I have tasted by far must have a new chef service was amazing very friendly and polite staff couldn't do enough for you breakfast was nearly over by the time we got there at 10.21 was very quiet and peaceful which was much needed can not fault this place

If you love hair in your food for abit of extra flavour this is the place for you. I have only come here two times, each time for a roast dinner and both times I have discovered hair in my food. The first time was just small strands of hair but on this occasion it was a long wriggly black hair which got stuck in my mouth and wrapped itself around my teeth. Rather than sitting there enjoying my roast dinner I spent 5 minutes trying to untangle hair from my teeth and pull it out like string cheese. Overall I am very unsatisfied and also very annoyed with the lack of care the manager showed when I told her about it. She instantly said I can’t receive a refund due to me getting a discounted meal which I think is very un-flexible and unfair. She even went on to say that it’s no fault of the pubs and that it’s actually my fault and that I should of kept more of an eye out on the hair when self serving. I should not have to go hair spotting when serving my own food and the area where the food is kept for self service should be kept clean at all times. I should not be getting blamed for something because the manager clearly can’t take ownership. Overall a terrible experience and I will not be returning ever again.

Amazing food for me and my children after going to look at our new house

A great breakfast from chef Karl and amazing service from Gail.

Came in for a drink and to play some pool, such a chilled vibe, staff was very nice, especially Patricia, very lovely girl, didn’t have food but it looked and smelled amazing! Highly recommend!

Me and my family always go here for birthdays and celebrations, the food is always amazing (even though it takes ages) and we always ask for quiet seating, extremely loud children are always seated by us and it's extremely irritating and completely ruins the meal. I don't recommend this place if you dislike loud noises.

Spur of the moment breakfast with a friend. Warm welcome & explanation of how the breakfast set up worked. Breakfast was lovely, great selection. Served by 2 lovely ladies, Gail & Farrah who were very efficient and attentive.

Can for breakfast last minute, lovely and quiet on this Wednesday morning. Greeted by Gail who took our food order, chef Karl, well the breakfast came out piping hot, 10/10 would reccomend!

We visited at a quiet time on Saturday afternoon. The pizza we had was very nice. The staff were a bit slow to bring out condiments, having to be asked 3 times.

Great Breakfast…! Stayed at Premier Inn next door with added breakfast and got great service with a smile from Gail and a well-cooked breakfast from Tom even though quite busy. Nice way to start the day - thanks guys!

Food is always good and good price with bluelight discount. Staff not very friendly we have been a number of times recently but they don't seem to acknowledge this.

Place is filthy. Ive been a few times over the years. However the last couple of times attneding for breakfasts ive not had a great experience, there's not been much food choice which is shocking for over £10 a person, no cups and had to ask for one to be washed, coffee machine empty, spilt milk all over the place and should be monitored and cleaned up, no pastries, waited 20 minutes before order was taken, and then felt we were told off for not booking, yet we did and then the waitress was argumentative. Came out feeling deflated. One of the staff (an oldish lady) was abrupt and rude, she moaned constantly that they were too busy with just 2 staff, not the customers fault. Should get more staff in. The place needs a good clean and total refurbishment. Use to like this place. I now have breakfasts some where else where we get a great, polite and happy service.

Food was great, and staff helpful and polite. The only downfall was the toilets, being very dark, tight spaces and broken toilet seat.

I had a carvery but was late so was a bit dried up not alot left either but was ok eatable

Gail was fantastic, Chris is a great chef. I highly recommend this establishment.

Breakfast is terrible again. order cooked food like covid times again very poor quality. mega dissatisfied compared to 12 months ago

Again top service Gail and Jess on it as usual salt of the earth thank you again highly recommended

Breakfast was lovely Really great value Gail was amazing as always, she really makes my day

Family dinning. Chatty pleasant staff. Nice food at reasonable prices. Enjoyable experience all round

This is a fairly local place to me. I have been lots of times. I find the staff friendly but often very stressed as understaffed. The food is good and fairly priced as are the drinks. The problem is the outside space. There are lots of tables, and the gardens are ok. Often when we have been there is a lot of rubbish laying about. It's unsightly. There were several tables that hadn't been cleared either. It seems there were only two staff on duty. Shame it just looked unloved.

Great, just everything was excellent

All OK. Everything acceptable but not special.

Breakfast with my little girl served by Gail and Chris with great service , we ordered full cooked breakfasts and my little girl wanted more which is always great to hear so thank you to chef Karl

I didn't eat here but met my friends who said the price is good and the food was ok but wasn't the highest standard. But they do mainly come from Newport and only eat grass fed pigs who listen to oprea sausages.

I've been coming to this pub for a couple of years, I absolutely love it! One of my favourites. There is a car park but it isn't massive. There's indoor & outdoor seating (plenty of it, the pub is huge!). The staff are always SO polite! Food has always been fantastic. Prices are fab, made even better by my blue light discount! 😁. Only photo I took today was of my dessert, but how delicious does it look! 😋

Gail, Aimee and chef Karl made our experience here for our breakfast today! The food was lovely as always and the service again as always was service with a smile and a laugh. Thank you guys

10 people for breakfast. Waited 40 minutes 2 arrived. Waited another 15 minutes rest arrived incomplete. Very poor service and the place is minging. Not worth the money

Me and my gorgeous boyfriend came here for a quick tea and it was incredible, the service was extremely quick and good. The time for waiting was quite short and perfectly cooked, I will definitely come back here.

I had a kids meal because it was so cheap. It was 6 pounds for a starter main and dessert. Cheap price and amazing quality 5/5

Nice food, good value, what you would expect

The food was lovely one of the best pubs I been. But it is a food pub with a food pub atmosphere and service. I would go again..

Our experience was brilliant. Thank you to our server, Gail for everything. You were amazing today. Thank you to the chef Karl, the food was brilliant. Fresh and cooked to order.

Very happy with the service and the food

Came with my husband this morning and had a lovely breakfast! Gail is just a pure delight, she's always so friendly and welcoming! This place would not be the same without her! Jess was lovely too, friendly and happy. Breakfast was really good! One of the best breakfasts we've had here, especially nice eggs! Well done to the chef this morning!

Superb choice great food really well played out and good customer service from Gail and well cooked food from Karl all made fresh to order well recomended

Stayed at the Premier Inn for 2 nights. Found all the staff at The Clock Tower to be really friendly and welcoming - especially Gail on breakfasts. Such a delightful lady! Her sunny personality is just what you need when you have an early start and a long journey home ahead of you.

Not a chance I will be returning to this mismanaged place I wish the was a minus star it would have been my choice rather than a 1

Service from Gail was excellent. Breakfast food was nice.

This is probably the worst pub I've ever had the misfortune of visiting. Even though the website clearly says it's open until 11pm last orders was called at 9pm a couple of times during the week we stayed near here and all the taps switched off and drip trays emptied by 9.20!!! This pub doesn't deserve to stay in business.

Lovely, friendly service. Gail was very friendly.

Just had breakfast here. Friendly and polite welcome and service from Gail. Food was cooked to perfection by Dougie. Venue was clean with a good selection of cereals and pastries. Thanks

Fabulous breakfast. Thank you Gail and Karl

Our server Gail was absolutely lovely. She was really nice accommodating our requests. The food was great and our chef Chris absolutely nailed the food. Cooked the breakfast exactly as we asked.

Food wasnt too bad but they just need to keep it topped up as there was always something missing so couldnt get everything you wanted on one pass. Also the toaster needs moving as its in the queue for the rest of the food and caused confusion/holdups.

Had breakfast for the past two mornings and it was delicious. Server Gail is very friendly and helpful and Chefs Chris & Dougie cooked a beautifully presented breakfast which was very enjoyable. Had evening meals for the past two nights and those meals were very nice. If back in this area we would come back to eat

Very good food Very friendly staff

A lovely young girl by the name of Marina offered me a Benoffe cake cheesecake and was wonderful to chat to. 👍

The food is rubbish hardly anyone in there took nearly one hour to get food which was cold and soggy chips totally not worth giving there again Had to wait over 45 minutes for 2 deserts asked and the waitress walked away

Had a lovely breakfast and served by Gail who was really lovely and friendly

We go for lunch every week, amazing food. Service is outstanding & the manager is always around & they always make you feel welcome. Very friendly atmosphere.

Very good food. Excellent service. Great atmosphere. Well recommended.

Antonia, lani and Ryan did a great job of sorting things out during breakfast service

We came for a birthday breakfast, and the team, Antonio, Lani and Ryan could not do enough for us. Would highly recommend this place especially for it's great friendly service.

Came for breakfast service was excellent staff very friendly Antonia was very welcoming definitely recommend

Disgusting place, ruined my Sunday dinner by serving me raw beef, didn't offer any money back, empty apologies left me feeling sick, and other customers also complaining about the raw beef. Very disauganised staff and all looked like children. Stay well clear of this place.

Great breakfast thank you Gail great service

Enjoyed our meal for 11 people today,we were all served on time and the meal was fantastic value for money with desserts being only 2.99each staff friendly thank you all for a lovely lunch Elaine Upton

Lovely evening at the Clocktower, 4 adult and 2 childrens meals, all very good and staff were brilliant, very warm and friendly , thank you

Had supper here late last night and the food was delivered to my table quickly, hot, perfectly cooked. Then again this morning, the buffet plentiful, the only thing was that my mushrooms were a little over cooked but the rest of the food was fab. The servers I met both last night and this morning were wonderful. I'd definitely book here again.

i mean obvs it's a brewers' fayre but the food was well cooked and tasty, the cocktails delicious, the banquette comfy, and the staff diligent, friendly, and welcoming. Just what we needed!

Went this morning for breakfast cooked by karl thank you very good as usual when we go ,we were served by gail a lovley lady very friendly and chatty will come back again .

Came here with my partner for food on Monday evening. The service from Ryan Tyler and Antonia was excellent as well as the food. Will definitely be going back again. 😀

The bar and table staff were awesome and helpful! Antonia made our Auntie's 90th birthday celebration very special and we're very grateful! We always come for a meal when we're visiting from Canada, great food at a great price 😁

Amazing service from Gail Again always a pleasure, lovely relaxed atmosphere.

Very friendly staff, good absolutely fantastic catered for our large group needs, fish and chips outstanding the only problem was that I could smell stale something...and the ladies loo smelt the same...but other than that fab value for money

Brilliant service as usual from Gail. We love coming here. Gail is awesome with the kids so friendly and helpful nothing is too much trouble. She’s a total asset to the team.

Excellent breakfast, great service, friendly staff, overall a great meal.