TGI Friday's - Basildon in Basildon

Jamie was brilliant, really good service and really happy with everthing as it was my little Girls birthday also. Really lovely lady couldn’t do enough for us 😊

Came here for my daughter's 4th birthday. The team were amazing our server was Georgina C, my daughter had such a good birthday and food was really nice and hot. Thanks to the team for making a lovely evening

Very good atmosphere, quick service and good food. Can’t ask for much better, Georgina was a very helpful waitress. I would recommend to a friend.

Georgina C was an amazing waitress, friendly and energetic from seeing us to the table all the way to the end of our meal. She is a real asset to the team and cannot stress enough how much she has made me re realise how great TGIs is after a previous bad experience a few years back. An amazing welcome back with amazing service, 10/10

Served by Georgina in Basildon TGIS, Georgina was amazing! Great service! Highly recommend and the food was great!!!!

Me and my mate had the best time celebrating her engagement, we were served by a lovely waitress Carrie who served some delicious Jack Daniel’s chicken and cocktails which were 2 for 1! Definitely get this deal as they were so delicious we kept going back for more! The atmosphere was lovely, and Carrie did such a good job dealing with my friends severe allergy. Thank you Carrie for a lovely evening and service 😃

Carrie was an amazing server! Me and my family came to Tgi’s for a birthday meal and drinks. Would definitely recommend her!x

Jamie our sever was great and food was delicious. Had the cobb salad which was great. Food on time and nice and hot. Kids eat free which is a bonus.

Great food. New menu. Georgina was rushed off her feet however still received good service. Delicious cocktail. Enjoyed the calamari starter.

Our waitress was Emma she was very welcoming and efficient. Couldn’t have asked for better service and a warmer welcome😀

Jamie was great! Very helpful, great service! Very attentive! Would definitely come back. Lovely meal Shame the prices are so high now Thank you

Great meal Charlotte made the whole experience seamless considering we were quite a difficult party with multiple allergies to cater for! Charlotte was very attentive and understanding of our needs.

We were a bit worried as some of the reviews about service are quite bad. But we had a great evening! Food was absolutely lovely, drinks flowed and our waitress was lovely, we couldn’t have asked more of her, Emma(jb), very happy and polite / Thankyou

We visited for lunch this week at TGI Friday Basildon. We were seated after a five minute wait and began to look though the menu. I had previously seen a lunch menu offer on the website however we didn’t receive this menu from our waitress, We had to ask for it. This felt dishonest of them and didn’t get our visit off to the best start. We ordered our food and drinks, The wait for food was very long nearly an hour even though we visited during a quiet part of the day (12pm) there was three other tables. The food was shocking, almost inedible . We ordered cheeseburgers and we received two dry overcooked burgers with a small portion of warm chips. They had a slice of cheese and half a pickle in each, It was definitely not ‘dripping’ with cheese which it stated on the menu. We did not get offered any sauces etc, we could not find the waitress. Overall we felt like we was ignored during our visit. We had ordered the refillable Coke Zero and we did not even get one refill on these. We could not find or get the waitress attention. We felt as because we had ordered from the cheaper lunch menu their focus was drawn to the other tables. We ate our food but only due to the fact we had cinema booked. We needed to eat before watching a long film and after the long wait we had no choice. If I did not have cinema booked, I would have walked away after one bite. TGI Friday used to be the place to go. Birthdays, Work meals and family dinners. I have been a frequent visitor over the last ten years. However recently the prices have increased and the quality had plummeted. I would likely not return in the near future. Really big shame.

To celebrate “Father’s Day” at Basildon store. Lucky we were 1/2hr early and hardly anyone in there, seated straight away. Allowed us to move as air con was freezing, a small confusion over the drinks sorted and order taken promptly. However, I explained we were fussy eaters and apologised, server seemed happy and left. Starters came out nice, hot and fresh. However, the portion size was a bit meagre for the price. Went totally down hill from there really. Over cooked burger & steak, garlic bread was just wrong, chips covered in pepper and it didn’t actually state what was in the house salads. They couldn’t even get “no ice” in the water correct. Dessert was ok, but when my daughter asked about the pancakes “that’s the American TGIs”. Tea, great with lots of extra milk and sugar. Was waiting ages for the server return to pay. I did tip only for her service and not the disgusting food.

Went on a very busy Good Friday. Young lady serving did a great job looking after us. All the food ordered from the ribs to burgers and a pasta meal got eaten. Expect to spend a lot of money but worth a bit extra.

The food was terrible, overcooked like burn offerings, and the spicy chicken thighs were disgusting we couldn’t eat them

Just felt a little ripped off to be honest . £65 for two mains and three drinks . The service was good and the food tasted nice but served up like a cheap Harvester meal. When did a rack of ribs cost £27 !!?? The place is just lacking its old atmosphere. The menu has been simplified to the extent that its now just basic fast food . There are better options out there .

What a Great service from Emma S very polite and professional, let’s just say a service with a smile 😊 definitely recommend

Jamie was so polite and lovely. She was helpful and efficient. We had a lovely time at TGI and her service made the birthday celebration special.

Nice food and good service. James was very attentiveness always helping and checking on us, even apologised when the food was delayed.

Cannot believe how far this restaurant chain has fallen. We booked online for my daughters birthday. Service was so so, our first waitress (Sophie) was pleasant but when we asked for extra napkins or wipes never returned. The menu now is very limiting. Our meal didn't start well when 4 out of 5 received our starters but they forgot my son's. The main's came out as soon as starter plates were cleared and they even forgot my daughter's fries with her main. The food was below average, old when it arrived at the table, pasteurised ribs, over cooked corn on the cob, cold fries, pasteurised chicken fajitas were nasty, not as we remembered. Cocktails were alright, although the Mojito's were OK not the best. Shame the British public thinks this is acceptable! Was not cheap either £240 for 5 of us.

Came for lunch and Jamie was amazing couldn't ask for a better service 😀 would recommend this branch and Jamie is an asset to the company

We had a great time and Jamie our server in Basildon was amazing! Literally made our time incredible! She helped us a lot by showing us the cocktail deals and recommended a drink my girlfriend loved! The sesame chicken is unreal too! Thank you Jamie!

Jamie was excellent. Very attentive and quick. Great customer service. - would definitely recommend! Food and drinks were excellent also.

Amazing food and even better service from Charley. From greeting us with a smile to keeping our drinks refilled, the experience we received from our waitress was great. Would definitely recommend! :)

Our server Charley was on it with service. Came in with a couple friends on the way to London and I’m glad we did. Thank you for the experience!

We had an amazing time and had so much fun. Service was so so amazing. Thanks Conor P for your patience and service. All the kids were served on time and nothing was missing. Thank you

Excellent service and delicious food from team especially Conor he was creative with the kids order as it was an 8 year old birthday party.

Went with friends and their family and we had a great time. The staff were very accommodating with allergies and fussy eaters, and the food was tasty. I had the new Calamari starter and it was excellent. The dipping sauce was very piquant and very well balanced. For the main course I had a burger with jack daniels sauce. Again, very good. The only criticism I might have is that the prices have really been ramped up. For a starter, main course and three beers, it came to £50. I know that prices have gone up, but the burger has gone up by around 50% in the past 18 months.

Jamie our server was great! Food came quickly and drinks were topped up often ! We had the 2 course downtown menu and it was pretty decent. Burger and chips, can't go wrong

The service was amazing! The food was lovely, it was made 1000x times more better by our waitress Emma S, she made us feel very welcome, we had a lovely experience.

Sat down straight away, was really looking forward to a TGIs. Left sitting there for 20 minutes waiting to just get a drink. Asked multiple times to be told there busy serving drinks on other tables. Asked one last time to be barked that there busy. No apology ?. Tried then to order drinks direct from bar for our table as kids where hungry to be ignored for 5 minutes. Decided to get up and leave. Won't return now. Lakeside TGIs is the only one we really like now. Service is at least reasonable there. Avoid Badildon TGI.

We were here for a leaving do, had a lovely time, service from Jamie was lovely but the food was a bit cold when it came. That’s nothing to do with her service she was great and couldn’t do enough for us! Thank you Jamie

Lovely meal and great atmosphere! Jamie our waitress was so good she was very attentive and polite and made my daughters birthday really special

Great food as always. Our server Charlie was excellent and we’d like to reserve her for next time. (Insert more text to pad the review out because it insisted on it).

Won’t be going again anytime soon. Overpriced, too loud, sticky floors and sides, servers juggling too many tables so difficult to grab the attention of your server for drinks and main meals between £20 & best part of £40. This isn’t sheesh or any of...

Good service from Jamie. Attentive and very friendly. Food was good and great value for money from the set lunch menu. Will be back

Food over cooked and looked nothing like the photographs on the menu and just plain awful, music was so loud we couldnt hear ourselves or the rest of the family speak and just down right expensive for what was a basic meal for 5 including...

We booked a booth for 7:30 for 4 of us. We got sat down at 8:10. They were sitting 2 people into booths that held 4 people whilst booths with 2 people were left empty. As such we were at the bar for 50 minutes...

We visited TGI’s in Basildon for the first time in many years, we had heard bad things about this place in the past which stopped us from coming back. We decided to give it a go, and was very very impressed with the food portions...

I went to TGI Basildon for dinner with my friends and we had amazing service from Carla and the food was amazing. Would highly recommend

So the food and staff were friendly but everyone needs to be aware of the SCAM from the menu offering 2 for 1 on cocktails a half measure glass no price until you get the bill and they are trying to charge £16 for a...

Had a great night out with friends go karting and popped in to TGI's with no booking. Georgina our waitress was brilliant, nothing was to much trouble for her and everything done with a smile. Thank you.

Great food and our server Emma was very friendly and helpful. I think the food is a little overpriced but we got a set menu and that was good value.

As a group of friends we got yogether for a pre Christmas meet up. Our waitress Emma was absolutely superb. Thought she was the manager! Speedy, attentive and super friendly. Even when we flagged about with codes, vouchers and splitting the bill, nothing was too...

Food tasted delicious but the portions were too small. £24 for a rack of ribs with hardly any chips. My partner ate it in less than 2 minutes. Extremely overpriced but the chocolate fudge cake is next level Conor P our server was great and...

Charley is the best server. Periodt. She had difficult customers but remained professional and was very attentive! Mediocre, lukewarm food but good experience today

Amy R was incredible!! Really looked after us. Attentive and awesome customer service. Will be back

Our waitress was lovely and kind. Fast service and a nice atmosphere. Prices are high but the food is good.

Mac was a greater server. Everything was perfect food was very nice and came out very quickly. Will definitely be eating there again.

Amy.R was fabulous waitress , always checking on us and made us have a fab time! Would definitely recommend

Sophie our waitress was fab as she catered for special dietary requirements without any fuss. She also made a memorable night for my retirement and birthday! Thank you xx

Went for business meal. Food was very good and "The Steak was The Best medium rare I ever had !!!". Highly recommended 👌

Sophie our waitress was great as was the food and the atmosphere made our meal a time to remember well dine tgi

the lady we had was so lovely she came to all our needs and she was just very friendly. she made us feel welcome and was the most kindest waitress we’ve had in a long time.

Entry door needs attention, difficult to enter! Shown to a table which was very wobbly, asked to move so ok. It appeared that staffing levels were very low, the chap on the door was also taking food order to tables. Whilst he was busy, he...

Amazing ! Great place for drinks. You have to go and meet the top bartender - Robert Stephens. Always on his A game and will impress with his bar skills! Highly recommended.

Had a wonderful time waitress vanessa was amazing food was delicious and the very handsome manager was attentive.

Great service fantastic customer service and support. Had our friend’s birthday celebration here had fun after long time

Decided to eat here as I'd never tried it before. Service was very good, great choice of beers on tap too. The food was actually nice, decent diner grub However... The prices were shocking. £20 for 9 chicken wings. After failing to find any burger...

Georgina was fantastic!!! A lovely meal, brilliant service. We laughed and chatted for hours! A well deserved night out! We will be back again soon!! Thank you 🤗

Another birthday visit, this time for the wife and once again just like the times we’ve been before great service along with food, the waitresses looking after us was also very good made sure everyone food was ok and kept a eye on keeping us...

This is a great family place, great vibe and wonderful staff, food was amazing, deserts were also amazing and delicious

We had a great evening our waitress Nessa was very attentive. Food was really good. Kids loved it.

Came in for a friends birthday and the food was lovely, we was served by Connor he was very friendly and gave great cocktail recommendations

TGIF Basildon has always been great for our family meals and cocktails. Today has been fantastic as always, the staff are always helpful, cheerful and always making sure we are comfortable. I would always recommend this to my friends and new people in the town.

Great night out and really good food. The customer service was really good as well. We were helped and spoken to nicely from the time we got in and throughout out time in the restaurant.

My family and I came to TGI for our evening meal and was served by lovely Emma.S. Thank you so much. Food was delicious and we all had a lovely time, we will be back soon! I highly recommend.

Really good service from the bar service and table staff. Knocked a star off as one of the meals came out cold, however staff quickly rectified for us.

Lovely meal, staff were very friendly. Bar staff were exceptional and really helpful. Great cocktail offer

Friendly service - big group of us came for dinner on a busy night. Fab cocktails. Great food. Team were great. Even when they sang happy birthday songs to the lucky ones!!!

Amazing food, lovely and friendly staff. It was busy but we still managed to get our food in good time and it was lovely and hot.

Wonderful atmosphere, and the staff were very attentive food was lovely and hot, will definitely come back again, lovely place

Brilliant service and very friendly staff, lovely food and drinks ! Definitely recommend, will be coming back again !!

Great service and great food and drinks. All the staff are really friendly. The kids love it here.

We had an amazing evening at Fridays for my nephews 12th birthday. From the moment we arrived we were made to feel welcome. The restaurant was busy, buzzy and well managed. Our server was Sophie and she is fabulous. From start the finish the service...

I came here for brunch with my friends. Amazing service ! The food was lovely! The staff were wonderful, I honestly can’t complain!

Great food, Great cocktails, friendly staff. Food came out on time and fresh. Overall we had a great time.

Amazing Staff and even better food. I recently went to this TGI Fridays for dinner with my family and l was really impressed with the quality of food. The staff were really friendly and super helpful with the menu, couldn’t fault it really.

Food was amazing great customer service would definitely recommend and go to that store again 5 stars

I came here with a group of 11 people to celebrate my 20th birthday. Firstly just wanted to give a shout out to Madi who was working exceptionally hard, there seemed a few complications with a difficult group of people behind, working in hospitality myself...

Great restaurant, good location within walking distance from the premier Inn, lovely food, great service. Thanks to Madi who was looking after us!!

Had a pre-Mother's Day meal last night and we all decided we made a poor choice. Yes, we accepted it will be busy ... but two and a half hours for a two course meal? We arrived at 7.30 and after being seen were advised...

We had a lovely meal in TGI Fridays in Basildon Festival Park. Although my meal was only barely warm they were very busy for Mothers Day so understandable they have meals coming out all the time. This was soon rectified by our waitress Natalie who...

Everything was great from start to finish. Seated straight away where Vanessa our server greeted us and took our drinks order. Throughout our whole meal Vanessa was brilliant. She was always checking we was ok and if we needed anything. The food was lovely, starters...

Very good food , excellent service and extremely friendly / helpful Food was nice and hot Cocktails 10/10 very nice

Came in for dinner with my partner on Saturday night, had a great time the chicken pasta was lovely as always, great atmosphere throughout our visit

Food was lovely tasty and quick, the staff were friendly. This was an excellent experience.Would highly recommend.

Awesome staff! Really enjoyed the service and the food, would highly recommend any day. One of the best branches I’ve been to.

The staff were awesome and I really enjoyed the food! Thank you so much for being such great hosst! My family and I enjoyed ourselves.

Very professional, very organised and top quality food, best tgi’s iv been to hands down! What an amazing team!

⭐️⭐️⭐️⭐️⭐️ absolutely attentive host! She was so welcoming and accommodating, really made my booking special. Congratulations also!

Very accommodating of young baby, food was fast and fresh and service was great. Highly recommend!!!

Absolutely disgusting experience. The food came out overcooked and inedible, we ordered two drinks and they were watered down. Staff were incredibly rude when it came to dealing with the issue and very condescending, they made very personal comments toward the party on the table.

Myself and family (table of four) came for late lunch at 3pm on March 1st. It was quiet in the restaurant, no more than 5 or 6 tables at the time. Whilst our service from Jenny was nice, and the food good, we waited over...

Great sesame chickens strips, excellent service and very good food. Would highly recommend 👌🏽👌🏽.

Once again great food and service. Food time was quick considering it was at peak time of service will be back again for the next family birthday celebrations👍🏾

Best restaurant I have been to in a long time. Service was impeccable and food was delicious, couldn’t ask for better employees. Would recommend to friends and family.

Food was amazing tasty and quick , the staff were friendly and helpful thumbs up from me and the family