TGI Fridays in Newham

We visited the TGI Stratford on 3rd November , the food and service was excellent. Special thanks to Arjun, he was very professional and knowledgeable about the menu. Compared to the other TGI’s I think the one in Stratford is very well organized and has more professional staff.

We went to the bar to get drinks and then on our way to being sat at our table we told one of the staff where we was seated if we can order a sesame chicken strips with fries. 30 mins had gone by and we hadn't recieved our food nor was our order put in. We spoke with mohammed the manager and he apologised and got our food for us under five mins and he made us feel like that half hour was worth the wait. If it wasn't for him this would have only recieved a half a star.

Craig was a rockstar. We don’t go out often but my 8yo birthday. He has a skill we haven’t seen for years…top shelf customer service: great understanding of families, full of beans and did well to manage our expectations. Hope TRG reward this approach.

Food was luke warm and not hot, very over priced for what it is and also requested red hit sauce in burger it was either missing or not enough to actually taste it.

Visited the Stratford restaurant, service by Dylan was great. But in my option he seemed to be the only member or staff on the floor carrying their weight. During my meal I witnessed multiple customers sit down and leave because they waited over 20 minutes and still weren’t served. We ordered a bottle of wine but there were no wine glasses, so our wine was initially served in Prosecco glasses. Dylan done an exceptional job keeping as many customers happy as possible, but working in a restaurant of this capacity needs more than one member of staff that is attentive and serving customers. In my opinion Dylan deserves a pay rise or promotion, went above and beyond to ensure service was as it should be. The work initiative in this branch/restaurant really needs to be reassessed.

We were served by Josiah who was an incredible host and made our experience and food 10 times better. Thank you so much will definitely be coming again!

Josiah was a really really great waiter. he helped us and recommended great food options for me and my friend!! The food was also very good

Excellent hospitality from Josiah made it extra good for us we will definitely be back in the near future food was in good time and tasted awesome

Nafissa was absolutely helpful and really lovely it’s nice to have good staff in a restaurant it makes the overall experience better !!

Nafissa was so lovely! Amazing service, was very attentive and helped us decide what we would like when we were struggling! The food was amazing too! From the 3 girls at the booth 🫶

Enjoyed, food was good, waitress was polite but very strange that the table wasn’t cleared from the starter plates. The table was very full once the mains arrived. Also you had to finish completely the refillable soda before getting a refill in the same glass. When multiple glasses were refilled, did I really get my glass back which is a bit grim to think I would have had another party members glass. I would be worried from an allergy perspective on this aspect too.

Sat and watched the manager called semm scream and beat up his girlfriend infront of the whole restaurant staff and customers absolutely shocking the guy deserves a restraining order let alone to be sacked joke of a place will never be returning again

Dylan was great from moment we walked in very much appreciated. Was really helpful great with the kids and great when we had a problem with the meal

Derek was absolutely FABULOUS we had such a great time. Great vibes, great service, great drinks, great playlist. Xxxx

We went here for an early dinner before seeing the Foo Fighters at London Stadium and timed it well at around 4pm. Excellent staff, particularly Noel who took our drinks and food order without having to write anything down, and he was very attentive to all his tables, making sure everything was good, service was fast even though it was getting busy with gig-goers. Limited event menu but still plenty of choice, and the food was lovely. Thank you to all the staff there 😊

Spot on for service, food and drinks. Everything about the meal and experience was great. Thank you

The legendary glaze sauce they put on their ribs is something quite incredible. I loved it so much they gave me a jar to take home. Our server at the bar was very helpful

Cocktails at the bar were on point. The guy on the bar made them look just like they did in the menu and they were bursting with flavours. Lost count of how many 2 for 1 cocktails we had

What a completed delicious meal I’ve just had at TGI Fridays in Westfield London. Food… OMG amazing. Service was super and a breath of friendly fresh air. Will be back for sure

Food was good, service was friendly, staff were helpful. My only comment would be the prices have gone up a lot

Shout out for the fabulous service we experienced today. Food and drinks impressive as well. Thank you Fridays

Good atmosphere with Christmas songs playing, ordered from the special Christmas menu. Pigs in blankets and festive bucket, tasted great. Friendly smiley waitress

Visited on Saturday evening for our granddaughters birthday celebration and had a wonderful evening at TGI Fridays in Westfield Stratford. Found our waiter, and other staff to be wonderfully attentive. Very busy location so a short wait for our food and drinks but all very...

Friendly staff throughout, food and drinks hit the spot. Glad we chose here for dinner as a very good meal

Welcomed by a friendly member of staff, taken straight to a table. Our waiter Remi arrived almost immediately and got us drinks. Food was served and better than I remember for TGI Fridays. All round very good meal

Best restaurant in Westfield. Never have a bad day here. Always well looked after by the staff. I don’t know how they tolerate some to the customers that they have to deal with

Date night at TGI Fridays and it was a good meal. My steak was cooked and plated up very well. Our waiter recommended a refreshing cocktail The Hurricane which was also 2 for 1. An evening well spent

Bite to eat during a busy day of Christmas shopping. In the spirit of things, so tried the Christmas 2 course menu which was all very tasty. A bottle of wine and 2 for 1 cocktails later and shopping was no longer on the agenda....

Food good as always. Staff today were very friendly and provided excellent service. Service with a smile makes such a difference

Oh what a night. Bottomless brunch at TGI Fridays and it really did feel bottomless!! The Prosecco and cocktails just kept on coming. Our waiter was phenomenal and went out of his way to look after us. Well worth the money we spent and the...

Tasty food, tasty drinks. Great atmosphere and staff lovely. Our particular server called Tia made our meal very special

In Westfield Christmas shopping. Popped in to take the load off and have a drink. Service at the bar was super friendly, ended up staying for lunch and more drinks. Unexpected but wicked all the same

Extremely helpful staff, receptive to all our requests and nothing too much trouble. Good atmosphere and great food. Returning soon

Birthday meal for my son. Fantastic service, entertainment for the kids with colouring, a card game and balloon models. Kids food was not cheap but still good value as portions were more than enough. All the staff gathered to sing happy birthday at the end....

Quick visit during lunch break on a Tuesday afternoon. Service was friendly and good natured. Explained I was on a time limit so food and drink appeared to be prioritised by my server which was a nice touch. Overall an easy and pleasant experience

Top marks to our waiter today. On it from start to finish. Drinks refilled quickly, wver present and nothing too much trouble. Thank you Renato.

Dinner with the kids before fireworks. Set us up for the evening thanks to the friendly and entertaining atmosphere. The kids portions on their food was impressive and they must have enjoyed it as they ate it all!! Balloon models and colouring to keep them...

Celebrating a birthday and the staff made it a enjoyable meal. Special thanks to our waitress, and the chefs for making such impressive food. A little pricey but atmosphere makes it worth it

Restaurant stood out amongst other places as seemed to have a lively atmosphere. Once seated, the server was friendly and upbeat. Overall great way to spend our Wednesday evening

Fantastic lunch experience today. Fairly steady trading but the two girls on the floor seemed to have everything under control. Drinks served cold and quickly, food served hot and looking fresh. Never let down by Fridays

Can’t praise this restaurant enough for our wonderful meal there today. Special occasion made even more so by the lovely staff. Service at the bar outstanding, cocktails amazing, table service superb and food so so so good. Highly recommend

Friendly service, great food, very impressed with the cocktails. Overall a brilliant place to eat in Stratford

Drawn in by the music as all the other restaurants seemed a bit dull and lifeless. The staff were all happy which added to the vibe. Food was sublime and cocktails impressive. Happy with our choice

Just leaving after a really very excellent meal at Tgi Fridays in Westfield. Full up tummy’s and happy children. Thank you

Business meeting. Given a quieter area of the venue. Service attentive but not intrusive. Food well suited to our needs, came quickly, looked and tasted really good. Would recommend for lunch

Excelled in customer service. Polite, helpful and efficient. Drinks topped up regularly and food served quickly. Great spot for lunch

Great look and atmosphere. Friendly greeter at the front and given a good table. Service was top marks and food served quickly. Left with smiles on our faces

Fuimos a TGI los viernes después del té de la tarde al que teníamos que asistir no sucedió. En primer lugar, el restaurante estaba muy oscuro y no podía entender la razón de esto. La música era demasiado alta y dificultaba tener una conversación.

De passage au centre co, nous sommes venus déjeuner ici. Le burger est très bon . La formule a £16.99 vaut le coup. Le chocolat fudge, bon et gourmand

Not busy. But long wait for food. Staff took ages to take our order and wow. The place needed a good clean. The usual sticky menus. Plenty of choice nearby. Will remember for next time.

Booked a family dinner online, came just before our booking slot to find that they didn’t even see our booking, I then showed the confirmation email and she had magically managed to find the booking. The lady then took 15 minutes to clear and set...

arrived at 930 pm and was made to feel unwelcome straight away? 3 people wanting food and were told we needed to wait although there seemed to be plenty of tables. Whilst waiting, another group came up and spoke to another waitress and were seated...

Visited for a Christmas meal with friends and there was some confusion over our table at the start but was soon resolved. The starters were a bit mixed up and took a while to be served and then the mains were the same, the food...

Both me and my friend had the warrior burger which was incredible, our other friend had the vegan burger which he also really enjoyed. The food was great but the staff where rubbish.

Came with friends was a great atmosphere and the food was lovely we were served by a young lady called abiola who was amazing made sure we had everything we needed

Not having been here for a long time I was hoping there was BIG improvements.... how wrong could I have been !

I have been with my dad for a dinner tonight and the service that we get from the waiters wasn’t very nice . We were waiting for like 30 min for our order then ( we could wait more , but one nice gentleman came to us and ask if we already placed the order) . The service wasn’t not even one * but I am giving for the food and for the gentleman that helps us .

Meal was lovely , and plenty of it , i had chicken salad and potato skins , was worth getting the coke refill and had 3 of these , my daughter had the duck salad and said it was also lovely

Ayer fuimos a TGI Fridays, se sentó y camarero con pelo marrón y rubio tardamos una eternidad en venir y tomar la orden a pesar de caminar pasado nosotros veces serval y visto alrededor en el restaurante. La comida llega antes de las bebidas. Pedimos para salsas, mayonesa, barbacoa y camareros aún pasado varias veces sin darnos las salsas. Tuve que pedir de nuevo. Camarero ha fijado con púrpura de pelo era muy grosero incluso laminados sus ojos cuando pedimos las salsas y ellos de golpe en la mesa. Entiendo que el restaurante estaba muy lleno, pero yo trabajo en un restaurante en el aeropuerto y nuestro servicio nunca sería este mal. Pedimos la factura y esperamos un rato antes de que se presentó.

The hostess was really nice trying to find most comfortable table for us and pram as I warned her baby may cry and disturb others. She put us in lovely yet very cold area, we were alone until the second hostess started bringing all new guests into this area, which made my point irrelevant, but it was ok. Our server Brian was very attentive, but his area was too busy to be able to handle all his tables, upselling or check back did not happen, yet he was the best part of our experience. My husbands burger was basic and could be only well done, very suprising considering all the growing burger competition in London. My steak was meant to be cooked rare, it came out slightly more done, it tasted like it was frozen before and it definitely was not rested after grilling. It was dry, chewy, I couldn't eat it. No sauces, sharing plates or new napkins were offered.As there wasn't check back we didn't want to complain and had no time for it either. Change of management needed. That cabriolet outside won't save you guys. What a shame.