Tesco Cafe in Chorley

Had a lovely breakfast today, staff were cheerful and very helpful, food was delicious.

Excellent CS fab breakfast quality ingredients, well cooked and presented.

After doing some shopping, we decided to pop in and get some breakfast. I ordered a breakfast with mushrooms and sausage as extra and my son ordered scrambled eggs, eggs, and bacon on toast. we also ordered a latte and a hot chocolate. Waiting patiently in a queue for our hot drinks and they were presented to me with the latte spilt all over the saucer and the hot chocolate had cream and marshmallows which we didn’t ask for . The lady laughed and thought it was hilarious that we were getting a freebie. I told her she had to make a new hot chocolate we didn’t want marshmallows or cream. She was very put out and grumpy. We sat down and waited for our food some 15 minutes later I went to the area and asked when our food was going to be served. She said not long. Our food then arrived. You could see the bacon had been pre-cooked and it was stone cold and the mushrooms tasted vile. Well when I say mushrooms I mean the one solitary mushroom. The egg was the size of no bigger than a 50p piece and had been cooked to win an inch of its life. The scrambled eggs were completely bland and tasteless and the bacon on that meal was cold. I went back to the tills to try and grab the attention of the people who work there, but they were so engrossed in discussing another colleague. They said somebody would come over. A lady came to our table and asked us what was the problem. I explained the problems to her and her explanation was that the bacon would be cold because it be made earlier that morning and that when I asked for extra mushrooms that is what is provided. And as for the scrambled egg, it is literally just made with eggs and nothing else no seasoning no nothing. I asked for a refund because we were not happy and we were not going to eat food that was cold and tasteless. She said she was prepared to offer one refund. We left everything on the table, including the drinks because the latte was so milky and sickly it was undrinkable. The problem with this place is that the staff are quite rude. Do not do their job when they’re supposed to tables are full of pots and they pre-cook literally everything. For the prices that they charge it is disgusting. We spent £19 today on food that was in edible. Don’t bother going

Called in before shopping, lovely latte and currant tcake, tasty butter too, staff lovely too, clean and comfy, first time visit, enjoyed it.

1:30 pm . We come here every week Service is slow . Food sat waiting for over 10 mins new food taken first .. old still waiting .. tables had to be cleared ourselves .. short staffed .. doesnt help and since manager Peter has left its fallen apart .

Jacket pot cheese beans, 1 tablespoon of beans not even a handful of cheese pot had been used in microwave, not very appetising for £5.50

Rude staff. Need to learn how to be nice to customers and old people. I travel alot and everything these staff are abrupt and loud. Leyland tesco much better.

Good service, quality food & very friendly staff

Very well spaced out and well-lighted. I had a good brunch here with the tomato and pesto focaccia, a small hot chocolate(which was quite sizeable really) and a slice of the passion fruit and lime cake. The foccacia was different but nice. The hot chocolate was awesome and the cake slice, although not soft, was quite tasty. I also had some chunky chips which were freshly fried and i enjoyed them. Not a bad option after a spot of shopping l.

Lovely staff...Great food...I was pleasantly surprised

This is a cafe, in a supermarket. It's never going to be Michelin star food or service wise but my God! it's a cafe where you can get a good brew and some cafe food. It's good, hot and tasty. I'm laughing at the folk who are rating here like they'd been for a 5 course tasting menu and been upset that someone had literally peed in their chips........

I called in here while my daughter at hospital. I had a great breakfast and latte and all for under £7!! The cafe is lovely. Tables spaced out and clean but best of all the staff are really really nice. What a lovely ambiance the place has. Will definitely visit again. Thanks to all the staff.

Sorry to see them locked down once again. The cafe sell good food and good lattes. The hygiene is very good and the staff are friendly and helpful. Cannot wait until they open again in December.

The cafe gets a lot of negative reviews which to some extent I understand. We had coffee and a bacon roll here this morning and, whilst the place could improve it’s by no means bad - the coffee and food we had was in fact very good and the service friendly. The COVID 19 procedures result in slow movement through the queue especially if customers don’t have the app; that said a simple organisational change could improve things, there simply aren’t sufficient staff to cook, take orders, deliver food and clear& clean tables - it wasn’t busy when we were there but delays could build up up especially when staff tried to process a discount vouchers in part payment..... if your going to promote the cafe make sure staff understand the process.

Working well with current regulations. Tables cleared and cleaned and then allocated to customers. Food arrived quickly.

Went on Bank Holiday Monday. I was greeted with a friendly manner and my contact details were quickly take. My order and payment quickly followed and I was told which table to use. This made me feel safe. I ordered coffee and toast which soon arrived. I ordered another coffee which I enjoyed. I would recommend a visit as everything is safe and welcoming.

Waited 25 mins for a breakfast wrap with no sauce at all on it ... when it arrived I took it to my friend and it had sauce despite my request for none ! ... absolute waste of time and money had to bin the meal

This place could do with a little more oversight, by a member of the senior staff. Staff touch to busy yacking to each other when dirty tales need clearing. In other words get the staff to pull their finger out,, or loose them..

The coffee was fine. The service was over and above by a lovely personable lady called Edwina. She was so cheerful and helpful to us and all who came in. A really pleasurable experience.

Great coffee & brill help supervised by Edwina for anyone with disabilities eg tray carried for you & money taken from your hand when only 1 arm works THANX

Decent prices, and unexpectedly the chips available here are amazing, cooked to be crunchy on the outside and fluffy on the inside, this surprisingly might be the best place in Chorley to get a portion of chips!

Really slow and food not cooked as requested. Been twice and had the same experience. Friendly staff

Generally good standard of food and service. Friendly staff and clean

It's fine , nobody's expecting gourmet food 😋👍

Ok posh but good good and not expensive

The cafe is filthy, I had my food delivered to a disgusting table and I had to call the guy back to have the table cleaned. It was wiped with an exceptional wet and dirty cloth. The food itself was tolerable but not good. My hot drink arrived just as I was about to leave, having been there 25 minutes already and asked about the drink twice. Tesco should be ashamed of themselves The photo shows the pedastel of the table I’m sitting at.

Normally good but cooked food was left with nobody to serve it. Lukewarm breakfast. Did complain. Had no time to wait for it to be redone. 😞

Popped in for a quick snack and the place was clean and tidy and the staff were attentive and friendly. But we have never had more sickly toasted sandwiches in our lives. All you need is some ham and some cheese to make a basic toasted sandwich. But they managed to ruin a normal toasty by filling it with some kind of a creamy cheese that tasted like coleslaw. Felt a bit sick to be honest and still do now.All you need is a bit of cheddar or double Gloucester. You don't need any fancy cream cheesy coleslaw. Just too sickly. Everything else was great. Sorry. Please change your recipe and go back to a normal toasted sandwich.

My husband and I called into the Chorley store for tea and a biscuit before shopping. We went to the drinks counter, where two staff were complaining about the number of hours they'd had to work, and totally ignored us to the point where we were about to walk away. One finally told us he couldn't take our order until we'd paid and the order sent to his workstation by the till. There was nothing to say this was the ordering process, and I would much prefer to have my drink before paying. We've been to the cafe before and had a better experience. I usually use the Tesco delivery service (which I love), but I won't set foot in there again. We took the card to give direct feedback, but the website on the card doesn't exist!

Went at 5.30 Friday, online said it was open till7pm but it was closed .Not happy.

Just vistied Tesco Cafe Chorley with my son. It was approx 1.45pm so missed the lunchtime rush and there were only a handful of customers in there but loads of staff stood about, all seem to congregate around the coffee counter having a good old chat. My son ordered the full English Breakfast but politely requested that there be no tomatoes - the lady on the till repeated this back to me and seemed to make a note of it on the order. I ordered burger and chips and we decided to share a portion of onion rings which were listed on the "extras" section of the menu. When the food eventually arrived there were no chips with my burger and of course, there were two massive tomatoes on my son's plate. When I asked where my chips were the server said "well,you've got onion rings instead" to which i showed her the till receipt where I had paid for a full meal (burger & chips) and the onion rings were extras (don't they know their own menu?) Then my son noticed there were no hash browns with his meal as advertised. We then had a long wait whilst my chips and my son's has brown's were cooked and the rest of our food went cold. We also requested some mayonnaise, which, as with everything else was met with a sigh by the server, an older lady, who looked totally bored. After asking twice more we eventually got the mayonnaise, chips and hash browns. The food was ok, hardly any cheese on the burger and an abundance of tomatoes everywhere. We used to eat at this cafe regularly but had not been for a couple of years and it has definitely gone downhill. The service was absolutely appalling, my son works in the food service industry and said that where he works the attitude of the staff and slapdash way of serving orders, making mistakes etc would not be tolerated. Such a shame and we won't be going back!!

Lovely cafe for a quick stop. We love the coffee there 😊

A bit slow but when it came the food was piping hot. Not bad prices, cleaned tables as they cleared them

Awful! A 55 minute wait for an All Day Breakfast is not acceptable. It's bad enough waiting for your coffee to be made. Make sure you arrive at least an hour before you are hungry!!!

Lovely cafe. Staff very friendly and accomodating. Food always cooked fresh. Well worth a visit.

Slow service and average coffee and cakes. Lacks a bit of atmosphere Other supermarkets in chorley offer much better service.

Reasonable prices for average food.

First of all can I say that I never expect fine dining in this type of establishment. I shop at Tesco each Saturday morning and my son and I eat breakfast there after shopping is completed. It's okay but how wrong can they get beans on toast? We would dtop going to the cafe if it was terrible and whilst there sre often niggles with the ordering procedures and occasional long wait it is generally ok. Today my wife and I went to collect a prescription and as it was lunchtime decided to eat in the cafe. We generally eat out in the local supermarkets (Asda, Morrisons or Sainsburys) once a week but this is our first try at Tesco for a lunch for a couple of years. I chose a bacon, chicken and stuffing sandwich from a very limited selection 9with a bowl of chips. My wife ordered a baked potato and tuna with salad. Now I can directly compare my sandwich with Asda's offering as by chance I ordered the same meal there last week. Asda's sandwich was much better in my opinion with more flavoursome bread and more generous filling. On the other hand Tesco's chips were better although a much smaller portion. The baked potato was perfectly good and generously filled with tuna and the small salad very fresh. No complaints there. Now a major concern. My pre-packed sandwich bore no ingrediants list nor a best before date only staring "freshly made". Also there was no allergen advice. The type of sandwich was described on the shelf edge. There was also a message about allergy advice being available from management. However, this advice was in small print on a low shelf. This is NOT satisfactory as many older people with reduced eyesight would have difficuly reading it clearly. My wife took the sandwich wrapper to customer service and discussed the issue with them. The first reaction was "nothing to do with us as it's not our cafe but under separate ownership". Now, the cafe and staff uniforms are all branded TESCO. My wife said it was unsatisfactory to hide behind it's not our problem and was eventually given phone numbers for the Tesco head office and the cafe owners HO. We will call them later! I hope this review helps but I would say that of the 4 local supemarket cafes we use regularly Tesco rates 4 out of 4 and is a long way behind the others.

Staffing levels bad. Food over cooked no cups for coffee. Tables full of dirty pots.

Called in for drinks with my Granddaughter after shopping haven’t been for awhile so we only had drinks hot chocolate and a cappuccino and a chocolate muffin.The staff were pleasant.the cafe was clean and had changed with some new tables and chairs.

Food was ok however took far too long to come in a relatively quiet time. Overheard manager and staff arguing after I went to check on the status of the order following a 25 mins wait. Was offered free refreshments for the family as an apology. Eventually took 40 mins for food to arrive by which time kids were bored unhappy and bloody grumpy!!

Cooked breakfast cane but was cold . Bacon rubbery and inedible . Waste of money. It’s a shame as the cafe is pleasant

It was terrible today . Ordered scrambled egg on toast, it came cold and didn't look very nice. I sent it back to lip read the kitchen staff saying no its not ...I'll stick it in micro wave. So on return it was like rubber, toast soggy . I left it. Very very disappointing.

The breakfast was good and a good price, nice place to chill after shopping.

Tesco café is a good place to eat nice menu. Staff friendly .

I went to the Chorley Tesco for coffee at 8 o'clock this morning There was water all over the floor the coffee machinect was out of order the staff disorganised asked for a flavoured tea it was ploncked on the counter in a paper cup. Not impressed this not the first time this has happened I will stick to thensure Leyland cafe in future they seem to know what they are doing!

Friendly and helpful staff an ideal spot for a brew and a bite to eat after a hard spell shopping

Cheap, cheerful but pretty naff. Fills a hole but don't expect much.

I'm afraid the soup we ordered was very disappointing, came with a slice of bread, instead of the promised bun ( with no explanation) and took more than 25 minutes on a Tuesday afternoon, so not too busy. Won't be rushing back

Very good place to take a coffee break after shopping at Tesco.

Called in for coffee Wednesday pm (16.31) after my shop. Poor young lady on the front of house was on her own and was taking all orders and making all drinks. There was already 4 people waiting to be served. She did a great job and was very pleasant. Male Cook could be seen through the serving hatch. I watched him eating, cleaning!!!??? coughing, drinking coffee, wiping his nose all without any hand washing or sanitizing. Absolute disgrace and i will be reporting this to the Food Hygiene Office at the Council. He may have had a cold but to be coughing without covering his mouth in a food prep area is appalling. Significant cross contamination of germs and then to add saliva from his mouth to hand to food. Further more he had one food order on the go but never thought to come out and help the young lady on the front. Then i spotted margarine/butter on top of the hot pass, literally melting with the hot pass lamps under it. I pray he did not put that back in the fridge for the next day having been slowly cooking all day?

Visited before going for weekly shopping. We had coffee and a breakfast each. The staff were very chatty and smiling and willing to help when we had something missing from our order. Will go again.

Poor quality of food. Cold and unappetizing.

Love going for a coffee when we are out shopping This is one of the better Tesco’s Lovely coffee The staff are very helpful

Overpriced and very poor quality

Food was good and reasonably priced for a store cafe, coffee was drinkable

Walked to Tesco.for a cappuccino. I was served timely by a friendly colleague. Unexpectedly I met a friend there having lunch so it was a very happy experience. Will go.again soon

The big breakfast..... overpriced, low quality. Disappointed. Not recommend.

Over priced, poor quality breakfast venue. Instead go next door to the Toby and have a brilliant breakfast.

To be fair the staff are okay, the service is a bit hit and miss. The hot food is bland and tasteless and a little on the dry side. The sandwiches are good though, soft and fresh. Wont eat the hot food here again but is okay for a quick brew and a sarnie

Nice and cheap and friendly service

Usually nip in Sainsbury's cafe down the road and for 15 quid get a decent big breakfast and coffee for two. Decided to try and Tesco and it was dreadful. Took 40 plus minutes before getting out greasy food (the bacon was burnt and dripping with grease for one!). Hats off the front of house staff as they did give us another hot coffee to help wash it down. About 20 people in all complaining and all waiting 40 plus minutes. The kicker? Was over 19 quid!!! Why come here, pay more and experience dreadful food when Sainsbury's does it much better! Never again! Starting to agree with 'why pay more for less?'

Stopped in the cafe for a bite to eat before shopping, which was a mistake!! Got served by a rude women.

Nipped in for a quick sausage barm before shopping and once recieving them they were stone cold and when complaining a member of staff come over and man handled our food and then took them back to the kitchen to place them back on the grill once she had touched them. Disgusting! Poor hygiene and would advise people to stay away!

Stopped off for a bacon sandwich and pot of tea whilst on a business trip. Friendly helpful staff, will visit again when in the area.

Just had breakfast advacardo on toast excellent, daughter had the breakfast very good

Very noisy and cramped when busy.

Visited on a Friday at 2pm there were limited cakes available, service was slow and the lattes were even slower. I understand bean to cup coffee can take a while but this was SLOW, the server was somewhat sloppy too. I kinda like the idea of someone making coffee in front of you as you can see what is going on and what they are doing but the member of staff was a bit "slapdash" and was sprinkling cocoa powder everywhere. However, what you get is always really good value for coffee shop/cafe prices, I guess it's just whether you think the slow service is a good tade off.

I ordered fish and chips, which looked nice but, when it came I literally couldn't cut through it. No exaggeration it was like leather! I sent it back and asked for a replacement but they had run out by then. So I had pie and chips. This, when it eventually came, was like a WW2 bunker of tough pastry with a little meat and gristle nestling in its midst. Awful. Now, I am not a picky eater or food snob but Tesco excelled with two of the worst meals I have ever had in quick succession.

Ordered food. Waited around 20 minutes, with toddler son, who was getting distracted. Went to the till to see what what was going on. Good job I did- the food order hadn't been put through, so they said you'll have to have a refund. Great experience. No voucher by way of apology- nothing for wasting my time. very poor service on all levels- will be passing my experience on to others in the hopes that they avoid too. Just a pity, you can't give 0 stars.

Food is nice for the price but one of my eggs had runny whites still. I would have given a 4 otherwise.

Sunday 25th February. Lunch with my wife. Sorry to see bacon and egg roll no longer on menu. Mentioned to person on till who said still available as so many people had complained. Not much help if I hadn’t asked. Ordered two bacon and egg rolls, a tea and a latte. Person on till not listening and missed off the latte so I had to go back. 20 minute wait for food by which time our drinks were cold so I went back for more. In the meantime the food arrived. My wife’s bacon was overdone. After nearly 10 minutes in the drinks queue my wife took over as my food was going cold. I then discovered I had sausage and egg, not the bacon and egg I had ordered. We will not be coming again.

Came here for breakfast we have never been before and was surprised how good it was.We had a full breakfast which was delicious and a coffee very reasonably priced too.The staff were friendly and the service was good will definitely be going back.

Went to the cafe for my breakfast it was very full but still served within 5 to 6 minutes one off the best breakfasts i.ve had in Chorley

Service was polite and quick, breakfast was hot and cooked well with only a 5 minute wait and coffee was great. Nice clean cafe and great service considering the small number of staff.

Enjoyed a very good cappuccino, but the lady serving could have done with some assistance. One person serving hot drinks not enough during busy periods. Good selection of snacks and generous portions of cakes all reasonably priced.

called in after visiting Bygone Times for a few groceries so as we hadnt had lunch we called in for a snack. The cafe was very dark, quiet and had too many dirty tables. The counters are in a weird layout and the staff very slow. My husband and son ordered our meals and had picked cold drinks (very limited selection as not replenished recently),The cafe had a few other diners but the staff seemed to have some sort of social gathering with an x colleague and didnt seem in a rush to clean or deliver food items. When given glasses for our cold drinks we didnt use them as the lady had just been playing wiht her hair/face. The atmosphere was lacking and customer service invisible.

Reviewed this place 6 months ago & it was just about okay.

Appalling service from jade and Sara to much trouble. Cafe area was also a mess at 2.20pm needs management checks regular.

Only been for breakfast and that was suberb value

I visited the cafe at Tesco at Chorley today for the first time in a couple of years. I arrived at 1:30 to find the seating area resembling a bomb site - very few customers and a lot of tables piled with dirty pots. The...

Compré un almuerzo rápido mientras espera a mi coche se lo aparcó. Servicio con una sonrisa. Todo estaba limpio y ordenado, y me hicieron sentir muy bienvenidos.

Extraño para este café, orden en una caja, entonces fui al mostrador de al lado para conseguir mi bebida, después de minutos de ser ignorado me dijeron beber sería traído a mí. No es especialmente agradable en la segunda hasta la señora.

Went for breakfast with the husband. Got ignored by the staff for a good 3/4 minutes. Not very friendly staff. Food was just about warm. Not the cheapest.

Okay for a coffee or a snack but the surroundings aren't the best for a full meal, however the staff are helpful and friendly

Tesco cafe is clean and staff friendly but one thing that always disappoints is when food is advertised with salad garnish that doesn't mean a cherry tomatoe n a few beet leaves ! What about some lettuce,peppers n cucumber there cheap as chips and would make a boring plate of food look appitizing.

I have eaten here a few times for breakfast, its always clean and the foods always nice and reasonable costing, it is nice for a breakfast out.

If you enjoy watching your food go cold for ten minutes or so waiting on the kitchen counter for a member of staff to actually deliver it to your table then this is the place for you. Otherwise give it a miss. Can't comment on the quality of the food as we got fed up of watching our food congealing and asked for a refund and left. The tea and coffee wasn't up to much though. This was our second visit and the first was more or less the same experience - a long wait for your food and then the frustration of seeing your order waiting on the counter for a staff member to actually deliver it whilst it is still hot and fresh.

absolutely awful lunch here yesterday. It's never been great but Roasted veg wrap with hummus consisting of cherry tomatoes & lettuce ???? Cold !!Fish Chips peas all cold, brown fish not cooked soggy batter hard peas. mum (91) was so disappointed. NEVER AGAIN !!!

Tesco cafe is a cheap and cheerful little cafe. It has a small but good menus and excellent food . I always enjoy a full English when I get chance to nip in.

Great service today, staff where friendly and the food was hot. I would recommend if your hungry after shopping or just want something good to eat!

Over priced, food cold, chips soggy and awful coffee. It was very under staffed judging by the amount of dirty tables. Staff very polite but unable to do much apart from apologies

We are apparently creatures of habit, hence my calling into this cafe every Saturday morning after my early morning shop in the store. I can only comment on the coffee and toasted teacake as this is all I have despite a varied menu being on offer. One day I may be tempted to sample something more substantial. The staff are cheerful, friendly and efficient. The premises are clean. The coffee is good as is the toasted tea cake. I am only there for half an hour whilst I browse a newspaper but I always enjoy the experience.

We had a coffee as we was waiting to collect our car from the car cleaning company on site.We had a American and a Cappuccino both was very good and the service was also good

Called for breakfast Helen was fabulous she took our order explained how it all worked then we sat and waited. I request beans scrambled eggs and toast all separate and they came all separate. Thank you breakfast was lovely just what we needed when we are in the area again we will definitely call in. :)

been a few times but not really for dinner of food, nip in for a brew and a biscuit as it always seems busy and to be honest its hard work getting served. You have to order your items from one section and then go to another for your drinks and it just feels a little disjointed, always busy though and the food always looks good.

We decided to eat in the Cafe, we had sausage and mash, cheese burger and goats cheese flatbread. It was empty so service was very quick, the food was tasty and good value.

Never a problem staff are very helpful.Food quickly produced and delivered to your table.Food reasonable quality for a quick snack.

Get bored with shopping as it was between breakfast/lunchtime thought I'd try a breakfast... oh dear what a mistake, the wait I had to get my food though not a long time,as I could have got ita bit earlier. The cooks had done well to get my meal out but as the staff seemed more in intent on a good natter than serving my breakfast and other meals that were stood waiting under the "heat" lamps.... please, please ladies the meals are a priority not whatever you were gassing about.

gotta breaky today from here, one half piece of bacon hidden under the eggs,one table spoon of beans and the meal was warm at best, a joke! asda for me next time.oh and the table hadnt been cleaned.