Based on 61 opinions finded in 1 websites
Based on 61 opinions finded in 1 websites
Nº 1110 in 1307 in Shropshire
Opinions
Poor staff attitude. Went for breakfast around 10am on a Monday. Cafe was about 2/3 full, but not especially busy. Went to sit on a table by the windows to be told by the lady serving'' I would appreciate it if you sat somewhere else as I don't have anyone to clear the table. Please go an sit over there''. There was literally a small plate and cup on the table which I was going to clear myself, and the table was clean. Whilst she did you the words 'appreciate' and 'please', the tone of the voice and the look on her face really showed she wasn't being polite or helpful, and it was more of an order than a request. I didn't bother to explain I was going to clear it, nor did I bother staying for breakfast. Very poor attitude, won't be going back there.
968carl . 2024-07-09
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Great restaurant with very friendly staff. Excellent choice of food. The biggest issue for me is that recently the amount of topping on the jacket potatoes has halved. If you have the tuna mayonnaise you're lucky to get one small spoon of tuna, and sadly you end up eating dry potato. If they start putting a decent amount of topping on the jacket potatoes then I will return to this cafe.
Ttjph . 2024-03-03
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Great food the staff are frenley the cafe is clean and tidy the is great to shop at to to do the shopping everyday the staff are so nice and frendly
Darren C . 2024-01-22
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Another lovely lunch at Tesco Cafe Shrewsbury. The whole team there are fab. Nikki is always really helpful and so is the lady who served us today, we don't know her name but she has dark hair and is from the north east of England. Really enjoyed our food and hot drinks. It is a HUGE plus that we can get pouring cream with our coffee. Always great, always enjoyable. Thank you!
BertacusBear . 2023-11-06
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Wasted 55 minutes of my and my kids life and didn’t even serve us food and when we complained tried to short change us on the refund didn’t offer us free food for wasting our time and didn’t even offer an apologise. Then got stuck in a 18 minutes traffic jam trying to leave the car park. I am absolutely shocked at this service’s a will never shop at Tesco or eat at there cafes. I am that shocked.
Mark C . 2023-07-30
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First of all I have no idea what I was thinking when I ordered this… a little bit shamefaced to be honest. Never heard of it and read out loud “Fish Finger Wrap” to which the waitress asked do you want fries or salad with that. Taken aback I chose chips and thought I would just go with the flow. I’m not in the least bit surprised it was really as bad and bizarre as it sounded. Looked reasonable enough when it arrived with chips and salad (?) Looked inside and that’s when it turned pear shaped. They had used the cheapest thinnest fish fingers on the planet. Get any images of thick white cod fingers out of your head immediately. It was ridiculous. A ridiculous combination and incredibly disappointing. Please take it off the menu or upgrade the Fish Fingers.
Janet F . 2023-06-09
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I have shopped here for a while now, and I have become increasingly aware of the amount of Tesco staff pushing round massive trolleys getting home delivery orders together. They are constantly in the way, they are rude, have no manners, and make it very frustrating to actually get to the shelves as they are zipping in and out fulfilling their home delivery orders, albeit to the detriment of normal shoppers. It’s becoming increasingly difficult to get the items I want, and generally they have a very short shelf life and the food goes off very quickly. I will use another supermarket in future as this store is increasingly going down hill.
Oscar554 . 2023-05-12
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Early morning stop. Brekkie & shopping before heading back. The croissant was gorgeous! Cafe quiet, clean & tidy, Plenty of choice for all tastes - veggie, vegan, etc. A big thanks to Vikki who was really helpful with us. Will call in again, Diolch.
magnwn . 2023-03-31
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For the price, you can't complain. Big brekkie for £6.60. could do with one extra staff member on, but then where couldn't in these halcyon days post austerity recession....
jimboj202 . 2023-01-21
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£24.70 for 2 medium breakfast better going to Premier Inn for all you can eat the food was OK just over priced
David W . 2022-12-24
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This is our go to place for a great breakfast and great food, we visit at least once a fortnight. The staff work really hard and it's great to see the same staff week after week. Top marks. It's a lovely atmosphere and that's thanks to Tina and Vik at front of house.
BertacusBear . 2022-09-20
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The food was ok, it was hot and prepared quickly but i wouldnt pay over £6.00 for a meal. I think the ordering system needs slight work due to having to wait in a big queue for a while especially if customer orders hot drinks we then have to wait extra for the service staff to make these instead of taking over to the table once done.
B8226OSbethh . 2022-06-08
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Tesco cafe shrewbury My grandson and I attend this cafe every two weeks . usually it's busy but the service and food is good .that is usually but we visited on sunday 26th sept and the service and food were substandard . They were fast to take our order and that's when it fell apart . After waiting half an hour for our food I complained within this time about six just eat bags were filled and people who came in after us were being served .after my complaint our food arrived .bacon was done to a crisp so much so you snapped it rather than cut it .the beans were almost black and dry, been out a while I would say I did not want to complain again as my grandson who is only 3 years old was getting bored and starting to play up . Bring back the old staff and get a new chief as the one you have has no idea of cooking times . I think it's time to find a new venue for our Sunday breakfast from now on .
p987654321 . 2021-09-26
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I went to Tesco for breakfast his morning and a couple of the staff were rude and patronising. I don’t like the attitude of who appears to be manager. Don’t forget who your customers are. Don’t talk to them like you’re 3 years old.
Relax40070304404 . 2021-09-07
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I popped in for the first time today and was very pleasantly surprised. The place was busy Tina, Megs and the barista (didn't catch her name) were all brilliant. It's so nice to visit somewhere where the staff are all happy, smiling, understand customer service and what brings people back. I had the ultimate breakfast bap and a flat white, both of which were very good. I will most definitely be back to try some of the other items on the interesting and varied menu,
PhilC15 . 2020-07-22
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I visited the cafe on a Friday in January. I was very hungry and therefore excited to eat there. I went with my parents and my younger brother, who is a toddler, and I was looking forward to eat there. I was queuing with my mum and I ordered a meal of sausage and mash. The lady behind the till then proceeded to tell me that they had ran out of sausages. I was a little annoyed by that as I was so hungry and really looking forward to getting my dinner. Then I ordered the steak and mushroom pie and the lady behind the till then told me that they had no pie either. I really didn’t know what to order so I just ordered a bowl of chips and a bowl of onion rings. I received them already really annoyed about not being able to eat the food I wanted but what happened next was the cherry on top. The chips and onion rings came and the bowls were tiny! The chips, there were a just about passable amount and the onion rings.... well... there was only 4.
Fridaynightdinner14 . 2020-01-04
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We called in one Sunday morning; the café was very busy. The drinks were served immediately, the food arrived from the kitchen soon afterwards, staff were friendly and helpful. They struggled to clear the tables, but kept on top of it. The food was well cooked, it seems a bit strange giving a supermarket café an excellent grade, but at the price I think it’s justified.
John C . 2019-12-01
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Easy parking. Relaxed stroll around the shop in the evening. Crowd free and well stocked for Christmas.
John W . 2019-11-12
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Ideally located good car park, nice empty isles compared to some store where isles are stuffed with produce trolleys and wooden pallets.
Philip O . 2019-10-09
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I did my shopping this evening called at restaurant in tesco cup of coffee and went out side for a cigarette then the security guard demands my receipt not acceptable. I've been going to tesco 10 years or more. Not good I've seen alarms going...
Wayne E . 2019-09-09
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We had a lovely breakfast here, it was quite busy but we didn’t have to wait too long, and the food was lovely, the staff were very helpful and nothing was too much trouble. Would recommend
helenmr2018 . 2019-08-07
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The lady who served us had a fowl face on her. It doesn’t hurt to smile at your customers.. she was miserable! Also the pot of tea and the mug was filthy it hadn’t been washed properly! Gross. Food was lovely though.
juliaevans9 . 2019-04-22
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Disgusting. Had a 50% breakfast food voucher from the checkout. The woman behind the counter claimed that it could only be redeemed on one breakfast despite this not being stated on the receipt. Considering she was in a flap trying to scan it anyway, it’s...
Daniel P . 2019-02-02
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I am a carer and take a lady to shop at Tesco once a week. She loves to visit the cafe area where the manageress makes her feel so welcome. Nothing is too much trouble for her and goes out of her way to make...
ALISON T . 2019-01-29
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Really good service, value for money and it is clean. Downside for me after a brain injury was that it is very loud in there which I find difficult to cope with - so probably not that great for people with autism.
Yas M . 2019-01-16
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been here a few lunchtimes with my Nan. Good choice, quickly served, well priced. Nice Staff. I recommend the bbq chicken panini,
Shrewsbury14 . 2018-10-09
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The manageress always has smile friendly word knows her regulars what they order If in shopping then good coffee usually very busy which is a good sign food fine good choice freshly cooked
sheilams4849 . 2018-09-30
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I have reviewed this cafe previously and had hoped things had improved, but no I walked up to the unmanned counter and waited 5 minutes before Aleasha strolled from the kitchen and looked at me blankly. No greeting or “what would you like”, just a...
peterwS9294LH . 2018-08-31
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It was a handy place to grab something to eat and a drink over lunch time. I had enjoyed something there a year or so ago, but sadly on this occasion I didn't. It was all very basic, more of a canteen atmosphere. Not really...
Cecil H . 2018-08-05
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No more to be said, the staff cant do enough for you and it makes your stop-off for a refill, a pleasant one.
Louise C . 2018-07-18
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Ordered a coffee and a wrap which were both ok, it was very busy and still the food came out reasonably quickly.
Keith H . 2018-04-08
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We went into the Tesco shop for shopping. We decided to eat as we were going to football later. The restaurant area was clean. The food was ordered at the counter and brought to our table. The drinks were issued straight to us--get your own...
257eugenea . 2018-03-27
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The chef in there is a machine and whips the food out pretty quickly. Good fry up for the money, you can’t expect anything more.
Lobesmith . 2018-03-24
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Poor menu late on, had to ask if the kitchen was still open, no hot food but could do sandwich, temperature of the coffee was not hot, told the machine was set at safe temp, maybe have tea next time, if ther is one
dominoking2018 . 2018-02-23
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Ideal for a quick bite to eat, the cafe is typically average with no stand out features. A wide range of greasy spoon styled foods (fried), very busy and the tables are quite close together. The food was served quickly although drinks took a while...
nicolawell . 2018-01-26
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I was pleasantly surprised how nice the food was here my wife and I had fish and chips here for a quick bite to eat lovely
bigron2016 . 2017-11-17
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Tesco cafe , not the biggest cafe , but pleasant enough can get busy and not enough staff to cope at times , only one serving and making the coffee , and fetching cutlery as ran out , very pleasant staff though . Nice coffee...
walletShrewsbury . 2017-10-11
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Came here for a breakfast and was very impressed. Food was very nice. Staff were good at taking my order. Overall very satisfied. Richard Jones
Richardjj1986 . 2017-08-17
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We have eaten there quite regularly in the past but had a very disappointing experience today. The fish was under-cooked and the portions of the fish and chips and peas were smaller than we are used to. We weren 't asked if we wanted any...
616neilp . 2017-06-17
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Popped in to pick up some bits and decided to have a bite to eat; what a mistake. The food was just ok, as expected. The thing that annoyed me was the setup, there was a half stocked sandwich cabinet as you walk in, but...
145martynp . 2017-04-17
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Called in for a coffee and toast before doing the famil food shop. Served quickly with latte coffee high was like warm. Toast and jam took vet 10 minutes to arrive, by this time coffee was nearly finished. Wasn't even that busy at the time...
kazzie402014 . 2017-03-11
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I called here for a coffe and toast whilst my wife shopped. There was no one at the counter and I stood for 3-4 minutes whilst one lady cleared a number of tables. She had clearly seen me but totally ignored me. Eventually she, Freya,...
peterwS9294LH . 2017-02-20
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This is a nice easy place to grab so quick food. Nice and friendly and easy to eat grub. Eaten here a few times and not got anything bad to say.
jamespH7425KT . 2017-02-13
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Bit out of our usual area, but useful for a sit down, pit stop, bit of shopping and a coffee. Not had lunch there only a cake or two. Staff have been friendly on our visits. Enjoy the coffee there.
Cecil H . 2017-01-14
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Love the full English breakfast. When I can I call here on way to work, good food , enough of it an its always hot. Short delay even when busy. Looking fwd to next time. What else is there to say!
patrick_murphy21 . 2016-12-12
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Can't go far wrong with Tesco cafe. Nice food at good prices. I love my latte's and I thought tescos one I had was really nice. Looking forward to return
Lukus-2018 . 2016-11-09
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Brilliant new Autumn Soup with Bacon. Excellent. Usually very clean and tidy but busy today and most tables cleared but left dirty so hard to find a nice one to eat the lovely soup.
Patricia N . 2016-11-02
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was bit dissappointed with the food did not taste as good but getting better with every visit friendly staff
Wolfie H . 2016-10-05
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It is the second time I've visited, it has a modern looking eating area (wire suspended lighting with both open and booth seating), but in each occasion it was extremely busy, and the food was good on both the first and second visit. They have...
Ray_Finkle_9 . 2016-10-02
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Well worth a visit for a freshly cooked delicious breakfast with prompt and courteous service. There is a good choice for adults and kids meals.
Peter C . 2016-09-13
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We called in Costa cafe before shopping. One member of staff was serving and making drinks etc. Despite pleas for help the rest of the staff (2 people) carried on clearing tables and ignoring customers. When food came it was distinctly mediocre but we were...
peterwS9294LH . 2016-09-03
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It's Tesco. It's a clean and well laid out shop. Good parking and easy location to get to just off the main road. Food inside is never very special, large store so a huge selection of just very poor quality items. Fuel station outside.
lothywill . 2016-09-01
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Hate the store unfriendly staff the guy on security looks at everyone with contempt which makes you feel uncomfortable.as if you are only going in for a coffee I really do not need to pick up a basket ! The staff in the coffee shop...
manorcfox . 2016-08-13
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Has most of what you need or want and the service was quick and the staff polite. A decent sized Tesco offering you what you need under one roof.
mikeyc2k12 . 2016-06-27
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Went to Tesco café for a quick basic lunch and cup of tea. We have been here previously but not recently and it has always provided decent basic food at a good price. However, we found that the café has been updated and seems to...
pauline m . 2016-05-20
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We popped in here last summer after a morning of DIY shopping in the local DIY stores. The thing that I remember most was the fact that the only banana left to purchase in the 'restaurant' was over ripe so I asked if they could...
Helen R . 2016-03-31
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was ok ...cheap n cheerful.. quick fast responses clean cutlery too !! .. easy access to the toilets
Disgruntled75 . 2016-02-29
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Don't use as main shop on regular occasions, one supermarket is similar to another only prices and choice availability change. Entry music near newspapers and customer service is sometimes too loud, café area small and average,
dominoking2018 . 2016-02-18
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It was some time ago, but we enjoyed a pleasant sit down with coffee and cake when shopping. We don't usually shop here but were in the area. The lady on duty was very welcoming and friendly. Not too busy at the time of our...
Cecil H . 2016-02-07
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I like it here. It's rather cheap and cheerful but it's a mile better than other cafes within similar supermarkets. Service is usually friendly and swift too. Costa coffee within. They may want to invest in some milk jugs. All in all, you get what...
Allwrightythen . 2016-01-15
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Visited today for lunch and was really impressed. We were greeted by a really nice lady in the pizza making area, had a chat with her while we waited for the waitress to show us to our table. She too was really lovely and very helpful. Food was fab, nice salad bar. Will be back!