Based on 3 opinions finded in 1 websites
Similary restaurants in West Midlands
852 Opinions
Very bad service & bad attitude In complementary bread basket 80% dark burned bread slices, notified twice but no improvement
449 Opinions
I have always been a regular customer but I feel very sad to say that their quality of the food and the service of the food has significantly gone bad. I orders a felafel wrap meal specifically mentioned sauces, but received on separate wrap of felafel and separated paper packet with fries. No Pickels no sauce nothing. They expect me to eat the wrap and fries dry without any kind of sauces, the fires are also cold as stone. I am not an animal that they can send me anything and expect me to eat it ! Sorry but I have paid for this crap that you have sent. On calling and complaing about the issue they did not expect their mistake and instead said it is what it is we give it like that. I m really sorry but being a regular customer this is very disappointing.