Tebay Services in Eden

Stayed at the Westmorland hotel on the way from Aberdeen to NW England to visit family and friends. Clean. The lounge area has been refurnished and well set out. Rooms clean and basically furnished. May need to rethink showers vs baths during any upgrade of rooms? Latter can be trial for anyone with disabilities and I’m not sure how many people luxuriate in a bath these days. As usual the evening meal was excellent. I always have their lamb offering as it is from their own farm and always excellent. Modest wine choice. Local beers to try. Pleasant staff and good to see young local people working in and being introduced to the hospitality business. Breakfast good. Bought local Lakeside gin and fudge for our hosts. Several other local items on offer and several other quality goods from UK suppliers. Returned for a coffee stop on the way back. Not over busy. Excellent coffee. A bit overpriced. Food offering was not needed but looked a reasonably varied options. Salad looked great. Might try to be more imaginative with cooked food offerings but have to look at practicalities from a cooking and keeping fresh perspective against what the general public ask for. I am usually content with soup and a roll or sandwich for lunch when travelling. After all one is not exactly using a lot a calories sitting behind the wheel of a car! Had this at Cairn lodge and good it was too. Food outlets employ local people many of them young being introduced to retail. Well done to the Dunnings for doing so and bringing local jobs to local youth with prospects of moving on to greater things. No need here for cheap immigrant work force. Bought a butcher dept pie, vegetables and Cartmel sticky toffee pudding for supper that evening. Pie full of steak and tasty. Keep up the good work.

Stopped to charge our EV on the Southbound side. Very disappointed to see multiple Tesla chargers (most of which were empty) and only 3 for other EV’s leaving cars vying to get into a bay. Tebay remember please that 80% of EV’s on the road today are NOT Tesla’s

Northbound services-food. Stopped for breakfast, while you can't fault the quality of the produce, it's spoiled by the fact that it was lukewarm at best, cold at worst. Bear in mind that this was peak breakfast time. When premier inn does it better, you should worry. Shop- lots of stuff. All as you see on the TV. With the exception of meat, it's a bit "think of a price and double it", but perhaps that's the price of fame.

Okay, yes, it's incredibly steep prices wise but I'm honestly not that fussed about that since I rarely visit Tebay. I like the variety of foods on show in the farm shop and I love enjoying a coffee with the northbound's pond view. I will say that the toilets could have been a bit cleaner. That being said, the staff looked like they would rather be working literally anywhere else, so I can't imagine they'd enjoy frequently checking the loos. The lunch was expensive but delicious. It was also very busy but that's expected on a weekend. I could take it or leave it.

The macaroni was very good but macaroni is not an alternative to the roast that was available for meat eaters. Hence a low score. Come on with your hearty veggie food.

So, go here to pay highly for 2 coffees and a tea. Lots of people sitting around us eatting their own foods, picnics and flasks. Surely this can't be right. Why should others pay highly for food and drinks and yet people are allowed to sit in and eat their own food etc? Did make a staff member aware of this to be told, you can't stop them! Really?

Excellent service station, however there are parking. I slept in my vehicle to avoid falling asleep at the wheel. I was issued with a large parking fine, which was missed due to moving house. It would appear that the land owners are just after money which is a pity because the farm shop and services are good.

Bought several items from the shop only item that disappointed was the scotch pies - hardly any filling and completely tasteless - bit overrated and hugely expensive

It's a nice change from standard motorway services, especially if you like overpriced farm shops. We had a cooked dinner (4 choices, £12 each, kids £1 meals with an adult meal, which works out as great value really. Unfortunately the mashed potato was so peppery I struggled to finish (and I like pepper) and the macaroni cheese just tasted like mustard. Our kids aren't especially fussy but the food didn't suit them at all. The (southbound) indoor play bit is tucked behind the dining area and isn't signposted at all so we wouldn't have known it was there if our friend hadn't mentioned it. There's no seating there either even though you're supposed to supervise your kids while they play. I don't think we'll go out of our way to come back here again.

Don't bother with a caravan the caravan and HGV parking is completely taken by cars the main car park is beyond the main building to the left but why bother when you can park your Ford Ka in a 50 foot long spot in the caravan and HGV parking area.

Great food and shops. Very friendly staff and stunning views. Electric charge points and more being installed so easy to find a fast charger

Don’t bother...keep going up the motorway Appalling food,served by a rude person who couldn't be bothered .I asked for toast that wasnt burnt and was told, you get what comes out of the machine. Really poor quality...i think the black things were mushrooms ...not sure.I asked to speak to a supervisor and was expected to leave my cup of coffee go and find them ....so we just left !

Sadly, this place is becoming as poor as some of the lesser appointed motorway service areas, To be honest, there are now some areas which are far superior to Tebay. I do not know if the management realise the extent of their problem but they should look closely at the spread of reviews and consider how many are average or below. We felt the whole building was in need of TLC and that low staffing levels were causing queues at a fairly quiet time of the day, Self service coffee machines were out of action and prices seem to be getting higher and higher, Most energy seems to go into the over-priced Farm shop operation and the core function of the services is being neglected. In the early years of this venture Tebay could be relied on for cleanliness, quality food at competitive prices and helpful staff.............not any more. We called in at Southwaite on our return journey and we felt it was equally as good if not better (minus the farm shop.)

There are northbound and southbound Tebay services and we stopped for lunch at the northbound site. Parking appears a little congested upon arrival but there is plenty of additional parking including ample spaces for Blue badge holders that is not clearly signposted. The hot food selection is made with locally sourced items and is served self selection and piping hot. My lasagna was most tasty with soft melt in the mouth pasta but lacking in bechamel sauce, the accompanying chips were very hot and very good. My wife’s steak and ale pie contained chunks of well cooked local beef and the ale presence was pronounced. Fresh carrots, finely chopped red cabbage and a rich gravy completed the dish. A traditional treat. The farm shop stocked a wide range of tempting high quality foods. The seating a views from the eating areas are most agreeable and many who stopped took opportunity to take a short walk in the adjacent land. Overall a much better than usual motorway stopover. There is only one disability designated toilet.

Five stars because the environment is the best among service stations, the food is the best among service stations, the staff are the best among service stations. There’s a separate dog friendly area too, so your dog can come in without bothering cat people. The farm shop has great stuff but watch how much you are spending. The real cost of stuff is not cheap like supermarkets. At the right time of the year there’s even the frog live sec show in the pond

Brilliant farm shop loads of choice for gifts etc. lovely deli counter , cheeses meats breads sweets chocolates etc. fruit and veg selection dismal. Restaurant/ cafe huge but food awful. Fish and chips with peas almost cold. Tasted old. Probably yesterdays leftovers. Had a coffee and a tea , average , little plate bubble and squeak ok tasted bit bland and was again almost cold. Found some vegan ice cream at the counter which was nice the whole place was Expensive and servers all miserable. Place was half empty so if we went back we’d go for a cuppa or to the shop but no more food

Very disappointed with the food on Northbound area for lunch. I had fish and chips. The chips were cold and the fish over-cooked. The serving staff were really rushed. So I couldn't see any point in complaining. This is not how I remember it from the last time I stopped here a few years ago. Our son and his family had cold options and they were apparently very good We bought a family Lancahire hotpot to cook ourselves when we got to our holiday let and that was delicious. Our experience of the Southbound services on our way back home was a much much better experience.

The food wasn't hot we were in as they opened it was expensive in comparison to elsewhere. Had the dearest breakfast got it wrong and no toast. Hadn't been here for a while but has gone rapidly downhill.

Absolutely disgusting bacon and sausage bap inedible if I hadn’t already left would have took it back. Inedible. If anyone is interested it’s on the hard shoulder of m6 about 250 yards from slip road. Hope the local wildlife survives

Having been to Tebay Services South before on business and had been impressed, dropped in with my wife on the way to Manchester. The food on offer had obviously been sitting for hours, dried and unappealing. My wife choose macaroni and chips, the macaroni was flavourless mush and her hot chocolate weak, with very little chocolate. My steak and ale pie was so hard that I could not cut through the base, I asked for gravy and the staff poured a full ladle of gravy over it, the plate was swimming in gravy. I returned the pie and complained, the disinterested staff gave me a new pie but never replied to my comment about the macaroni. Staff were disinterested in my complaint, they just had a blank look. Total waste of £30, will not return and will spread the word that it is not worth visiting.

We’ve been stopping here for years and have always been hugely impressed, particularly by the shop, which is outstanding. However, the food offer seems to be going downhill. I had fish and chips; the fish was dreadfully overcooked, with dark brown batter, and the portion of peas was microscopic. There were no forks, apart from wooden takeaway ones. Whoever is in charge of the restaurant really needs to pay attention to the many critical reviews.

Stopped on the way to Manchester Airport....Arrived at about 5pm and there wasn't much of a choice, with food either finished, or what was there, looked like it had been sitting for hours...because we were hungry, and passed other services to specifically go here, we ended up choosing steak pie & chips and macaroni & chips, with a coffee and hot chocolate.Had to take back steak pie cos couldn't cut through bottom of it, and macaroni was like a blob of gloom!....hot chocolate was awful, and coffee not great...expected more from previous reviews!....and price, £30!!.....needless to say, we won't be back!

Tebay - like all motorway services - can be pricey BUT I was delighted to discover they have a modestly price lunch option now. Also suitable for ‘grab and go’ it’s a delicious soup and good sarnie, for £6.50. The facilities are always spotless and the Farm Shop worth a look.

Following the TV programme about Tebay, we were very keen to try it on our way to Penrith. We called in for breakfast and what a disappointment!! Watery scrambled eggs on half burnt toast, fried egg had obviously been cooked some time ago, warm sausages, dried up bacon. By the time we had queued for our drinks the breakfast was even colder. The only good thing about Tebay are the views. We spent over £27, what a waste of money!!

I was so looking forward to visiting Tebay on our journey to Scotland having watched the TV series BUT what a disappointment!!! We decided to have breakfast .....at just after ten am , no sausages at least l5 minutes wait and what was available was...

We love these M6 services and usually stop mostly on the way north, which we always enjoy. We’ve previously been less impressed with the southbound services. Today at the southbound services and with a seven hour drive ahead of us, we queued for food and drinks and stood at the sandwich bar for ages waiting for a member of staff to notice that we needed serving (it’s not a help yourself sandwich bar). Customers who had trays of hot food got stuck behind us until we told them to go in front of us. Then they had to wait while their drinks order was prepared at the till. And all the time their hot food got colder and colder!! Eventually a member of staff attended to us, but only after we called out “Hey, is anybody serving here?” Service was all rather slap dash and the staff seemed totally disinterested. My wife ordered a toasty sandwich which was stuck in an oven-like “toaster” but ended up only toasted on one side and lukewarm warm. All in all a very disappointing experience. The eating experience was at odds with the shop which was vibrant and enthusiastic. Such a shame to be let down by Tebay, an ‘institution’!

So, so disappointed. This has been our go to place for years. Perhaps a victim of it's success? Overpriced and poor quality scone and coffee. So simple to get right but....

Stopped tebay south 29/02/24 toilets very clean , ppl handling the uncovered cakes etc without using tongs , had a flat white £3.75 which tasted like cold dishwater absolutely disgusting and tasteless , avoid the hot drinks

one of a kind service area. Kitchen with hot food. The farm shop is fantastic. I wish there are rooms to stay. We would have spent a night.

Good stop off for the long journey from Southern England to Cumbria. We have a Motorhome and they can park there overnight for up to 24 hours. We are doing the same this year as so successful

Stopped to stretch our legs and grab a snack at Tea bay. Steak pie £5.50 good quality. Sausage roll £4.95 was ok. Two flat whites absolutely horrible .... please see photo I don't think they had any coffee in them. Very disappointing for a total...

Stopped off for breakfast on way to Scotland with friends, breakfast was amazing - poached eggs cooked to order in a service station! Slight queue at the tills but coffee was worth the wait, and we always love the view.

I took my wife to Tebay Northbound Services earlier this week for a surprise breakfast treat. It's kind of been on our bucket list since seeing the glowing docuseries last year. To say we were disappointed would be a massive understatement. I was going to...

On 11th feb 2024 myself and my mum headed off to Glasgow to visit our close family of which we do quite often we always make part of our journey stopping off at Tebay for breakfast its become a tradition over the many many years...

Had a lovely breakfast , nice and hot, very clean . Staff very pleasant, and the young lad on the till , stayed calm and very pleasant with a very rude man infront of me , why do people think that it's OK to be...

Good location with adequate parking and clean toilets. It used to be a delight to break a long motorway journey to have a meal at Tebay. It still may be that you order a breakfast, and it is cooked to order it still is. However,...

It's been a while and to be honest it is little changed. On this occasion we decided to buy breakfast. So my response is that it is very overpriced for the quality and quantity of food you receive. I went for the "Tebay" Breakfast at...

We called at TEBAY as usual on our way to Centre Parcs at Whinfell and were appalled at how bad it was. Toilets swimming in water and dirty. Food very limited and over priced. The flat breads were hardly cooked, fish and chips in nearly...

Known for its famous farmshop so we decided to take a break and grab a coffee . Wandered around the farmshop . Great choice of goods . Some quite pricey . Grabbed a coffee from the small coffee / snack shop rather than the restaurant....

Well this was certainly different to Gloucester Services, the staff were courteous, smiled and engaged in conversation. The breakfast bun was hot and the bun not dry, paradise. We returned for tea and cake and again the same friendly, courteous and chatty staff, and the...

Silly prices in all departments. Basic sandwichesand cakes are expensive and the scotch pies from the Farm shop are tasteless. Dirty tables in the cafe and overall a poor experience. Avoid it and take your own is my advice.

Still better than most but food in cafe can be limited and even poor if your timing is wrong. Farm shops very good. Quick snack good and well staffed.

We come fortnightly for a breakfast here and today was the first time that we haven't been allowed to swap Haggis and Black pudding for sausage and bacon. Not sure why the rules have changed all of a sudden but when I asked I was...

Staff were helpful and friendly but sadly let down by the average but rather expensive food. My wife and I had the steak and ale pie, and the base pastry was too hard to cut through. At £12, we expected more. £3 for a small...

Me and my sister are frequent visitors to Tebay farmshop (Southbound). On our last visit in december we were especially impressed with the customer service we received. Despite being highly busy due to bad weather conditions 2 colleagues (I believe there names were Alice and...

Terrible frozen food from the farm shop. Bought two Thai red curries yesterday and they are possibly the worst I’ve ever eaten. It was hard to tell what they actually were. Spicy, yes, but the sauce and chicken were very strange, almost like a casserole....

Visited the southbound Tebay services on 27th December. The dining areas were covered in detritus and no staff to help clear. Toilets dirty. I use these services regularly and have noted that their standards are gradually deteriorating with lack of customer service. Wrote to the...

I have been a loyal customer of Tebay Service Station for years, and I always enjoyed their food and coffee. However, I had a very disappointing experience on January 4th. I was shocked by how expensive the food was, so I decided to just order...

Arrived this morning and ordered the £12 breakfast (yes twelve pound!!!) which wasn't the most expensive one. The disinterested server produced one small curled up piece of bacon, one dry sausage and a flaccid fried egg, beans and mushrooms.I was about to refuse but was...

Unusually poor service from staff serving breakfast. Not a clue how to put food into a plate. Foid items just dumped on plate. Coffee took ages to be made. Barista not quick at all.

We have always stopped at Tebay on our way south and again on our homeward leg and feel like it’s lost its way a bit. Shop is completely overpriced now with little appealing as an impulse purchase and the food is completely overrated for what...

Had to ask staff for cleaning equipment to clear and sanitise a table to sit at. No tables were cleared away and it wasn't busy. First time ever I have seen tebay this way. Is this the result of success, that you drop your standards?

We visited tebay last night our way to meet the family and were amazed at the services facilities . Made even more fabulous by the wonderful staff especially Alisha who was helpful and so cheerful . We will return on our southbound journey to visit...

Disappointed food was cold, as slow service not enough staff had to wait to pay even if didn’t want hit drinks. Chairs were dirty, no cutlery.

We had watched the tv programmes so expectations were high. Unlike other reviews we were happy with the range of grocery / food provisions etc. especially the vast range of cheeses. However, our problems were more basic - the organisation / signage / parking etc....

Stopped at tebay and one if our drivers had an incident, hayley was very helpful and sorted out parking for us

I read the reviews about Tebay and they weren’t very good but as always I will try somewhere and make my own mind up . Sadly all the bad reviews I read were correct . We had the breakfast and it was terrible . I...

We visited Tebay services today it was really poor & the service was absolutely terrible. We initially asked for 2 bacon sandwiches- after being told at one counter just to ask and it would not be an issue as it was a little after breakfast...

We came for a breakfast. With all the talk and TV shows I was expecting great food. What a HUGE disappointment!!! It was abysmal. I'm giving it a 1* but it's not even worth that!! We couldn't eat it, and other people were leaving theirs...

Stingey with portion sizes, one measly spoon of stew and refused more!! No longer the highlight of our trip until north!

One capaccino one latte. Absolutely clay cold. Gutted. Southbound never had a bad experience northbound tonight 10/12/23 7.55 Cold expensive coffee.

This place is well worth a visit. My visit this time was extended further by amazing service by Julie, Eleanor, Harris. Rae... Food was spectacular, banter was excellent. Just all round amazing. Best in country. Credit to all chefs Patrick and team.

Disappointed, have been dropping in to Tebay for many years almost a “ destination” stop off going south but what a change on our last visit. Where were the glorious mounds of cakes and tray bakes? Delicious sandwiches? Shop was just as good but the...

Stopped here Southbound. Needed something to eat, some shopping and to charge my EV. Shocked that they only want to cater for Teslas. Loads of Teslas charging, obviously making a lot of money, but nothing for other EVs. I took the hint and bought my...

No EV charging facilities (unless you have a Tesla)! Who made the incomprehensible decision to install so many Tesla only charge points and nothing else??? Massively inconvenient Needs addressing urgently

I have called here a few times now, mostly used the conveniences and had a bag of chips to go or an ice cream, I had dinner one time quite late, the food was good but the ambience not as good, still probably one of...

Disappointing. Always stop at Tebay in both directions sadly southbound not a patch on northbound. Scone today stale on the outside and still frozen in the middle,exchanged for another which was exactly the same. Did not risk a third so exchanged for Victoria sponge which...

Been coming here for years when driving firm Bournemouth to Glasgow normally great breakfast and service! Today the breakfast was the worst I have had scrambled egg waterlogged and cold sausage like warm and the toast well soggy bread only one person making coffee and...

A pit stop like no other. The unique charm of this place draws many to its calm refreshment at the roadside. This is no ordinary "service station". It is clean, smart, well presented, and offers something for everyone. The facilities are clean and the shop...

We have visited for years when travelling to and from Scotland. As well as hot food, they always had very nice baguettes. When I asked about them I was directed to an area outside the main restaurant where there were uninspiring packs of sandwiches. The...

This is an excellent services, we stayed on the Northbound side. Very well done Westmoreland management. We parked our motorhome for the night. Dinner was OK but limited selection due to following a coach party in at gone 2000. Staff were very good and ensured...

Stopped at Tebay on long journey back from Scotland. Have stopped there on previous journeys but feel its gone downhill. Everything is overpriced and the staff we encountered seemed unhappy to be there and abrupt. Such a shame as it used to be so good.

I like the farm shop but the coffee is really overpriced and tastes horrible. I wouldn’t stop here again for coffee.

Been coming here for years always had a great breakfast really disappointed this time breakfast was cold and of poor standards and produce we wont be coming again , my partner was ill after his breakfast which spoilt our two days in the lakes for...

Amazing services, came highly recommended. Shop is stunning. Even a shower near the toilets should you wish to freshen up - thank you

Lovey spot, great facilities and very well organised one of the nicest service stations in the UK , but and it’s a big but the prices are ridiculous massively overcharging for everything eat in or out e.g sausage roll nearly £5 !! Very Greedy hence...

Heard about it from a podcast... loved it!!!! No complaints... the latte was great, staff great, cheap for motorway service, food great, scenery stunning food fab!

If you want the worst oat latte in the UK go here. Absolutely disgusting- better off stopping elsewhere.

Another piece of pork from tebay south service station, thanks Dean, brilliant service ,always fresh meat and well stocked

I used to love stopping at Tebay, I don’t think I’ll stop here again. After waiting in line, I get to the takeaway counter ask for a decaf coffee - sorry our coffee machine isn’t working you’ll have to go to the restaurant. Ok no...

After watching a recent documentary about Teybay services, I had a chance to visit on my way back from Scotland. I was very disappointed with the condition of the restaurant. Food on floors, filthy serving worktops. The counter in the middle of the foyer that...

Significantly overpriced for such poor and low standard of food - I would recommend stopping elsewhere... I paid £37 for mac snd herself and a pie snd peas with a couple coffees.

I’m really sorry to say, I bought a sausage bap and a coffee just short of £9, it was terrible, bread soggy and the sausage was full of grease, I threw it in the bin, really disappointed. I also spent £79 on meat, not home...

Since our last visit the prices at Tebay have gone through the roof and do not resemble value for money anymore. They were so expensive we bought nothing and didn’t use the cafe with a small latte now costing £3.50 I think being on TV...

Tebay, what has happened to your coffee this year? We've enjoyed many a coffee here over the years on our frequent drives north and south but for the last few visits the coffee has been really bad- weak and tasteless. Sadly time for us to...

Possibly the worst place we have ever eaten at. Whilst standing in the queue the chef started shouting and throwing his hands up declaring that he did not have enough food. He wasn’t listened to and service continued. The young people serving behind the counter...

Miserly breakfast,tea or coffee charged per cup.£32 for three small breakfasts and one cup of tea.three slices of toast oñe per person. Meal was only Luke warm by time we got to table.

When is a service station not a service station? When it's Tebay. Well, actually it IS a service station, and a good one but it deviates from the norm by having top quality produce and food more akin to shopping in Booths or such-like. Really...

Filthy female toilets, massive crowds so the revenue for a cleaner isn’t an issue, vile and disgusting. What an embarrassment we had friends from abroad and this is an example of whats on offer. Would never stop there again.

Having watched the tv programme- we thought we’d give it a try. BIG MISTAKE! Probably the worst cheese scone I’ve ever tasted - you could build houses with them! I was also surprised that all of the cakes & biscuits were just open on the...

After a long day travelling we arrived last night for a late dinner and found that the restaurant was closed. One of the staff saw us (Hayley) and offered to give us food last minute. Herself and the chef were so helpful and pleasant, even...

Visited here after watching the series on TV and had high hopes for a pleasant experience but left feeling a bit disheartened compared to how it was shown on TV. Everything was very pricey, good selection of foods , gifts etc, but don’t come here...

On our way north from Manchester we popped in for lunch and we were not disappointed.The service was very good and the food was tasty.

Usually our go to service station on the M6, but so disappointed when we stopped a few days ago. The queue at the coffee shop was well organised, but everything was very expensive. Cakes and biscuits were on open display for anyone to touch and...

Since it has been upgraded it takes ages to get fuel at Tebay Truckstop. People put fuel in them go shopping for groceries/food, leaving their car blocking the pump. The staff are also serving coffee etc causing further delay if all you want to buy...

Always called in at Tebay, and then Cairn Lodge, on my regular trips to Scotland. Unfortunately no more. I am looking for coffee and a snack. The coffee is abysmal! Didn’t used to be but, even though I mentioned this to staff and got a...

This is a very busy service station and I think quite expensive also. However, it was nice to sit down and have food other than the typical 'junk' on the M6 heading South.

I have stopped here on several occasions on my way to Cockermouth. It is a lovely service station and the staff are great. I have never stopped for a meal, just to buy drinks and food to go. I have to say that it is...

Having stopped at tebay on numerous occasions over the past 20 years, it was disappointing to find that the well established business with an excellent previous reputation had decided to follow other similar business to sacrifice quality in order to increase profit, Stopped off as...

I had seen it on TV. The cafe and surroundings looked good. Not to pay £2.95 for a cup of hot water and a tea bag was ridiculous. And the young lady behind the counter made an "offensive" comment when I complained and then asked...