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4.5

Based on 310 opinions finded in 1 websites

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Nº 89 in 477 in West Berkshire

Nº 19 of 121 British in West Berkshire

CUSTOMERS TALK ABOUT DISHES WITH..creamscrambledcakejamcookedoldsaladbeautifullemonsalmonsoupeggscheesehamwetsandwichcoffeebacon
Score
OpinionsNoteTripAdvisor3104.5

comment_iconOpinions

We came at 11:45 and they'd already run out of cheese scones. Went to sit outside and every table was covered in dirty dishes and left over food. There is a sign that says do not feed the birds but the tea shop is actively feeding them as the swans are helping themselves from the tables which could endanger their health. I had to clear and wipe my own table and after I'd used some of the milk I discovered the inside of the jug was dirty

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Tracy62 . 2024-08-28

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Cute and quaint tea shop in a beautiful setting by the rivers edge. Beautiful cakes and food. Quick service. Have to be careful of the swans .We saw 3 tables of people lose the lunch off their plates while they were eating it , Swans are beautiful but are intimidating and very bold. One swan sat at my elbow for my entire meal. I had an awkward lunch where he hissed at me all the time I sat there.

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Diana a . 2024-08-25

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Lovely setting but expensive. While since I’ve been, lovely setting next to canal, go to cafes in Newbury regularly & this is particularly expensive. £5 for a slice of cake! £17 for 2 slices of cake, a tea & a latte, nice place for visitors, but as a local I’d rather use one of the many other independent cafes

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Neesie50 . 2024-06-07

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Gorgeous Birthday Afternoon Tea! What a fabulous treat, everything homemade & so delicious 😋 especially the scones & sandwiches! Such a pretty tea shop beautifully decorated. Our table was gorgeous with pretty teacups & saucers all laid out ready to use. Staff very welcoming & smily. We visited the Ritz in London 2 weeks ago & told the staff this was so much more enjoyable! Thank you for making my daughters birthday so enjoyable.🩷🌸

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Sam K . 2024-04-28

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After a relaxing walk along the canal path, the Teashop is perfectly placed with plenty of outdoor seating and a great range of cakes, brunch dishes, teas and coffees. We enjoyed a coffee and cake watching the comings and goings on the canal. We were impressed by the excellent service, fast but also very friendly. We are not local, but would definitely revisit if we were in Newbury again.

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Jessie P . 2024-04-22

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Truly lovely lunch. Tearoom wasn't very busy, service was fabulous. Seating right on the edge of the canal. Food was beautifully fresh and very traditional. Amazing spot for visitors and locals alike

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Amy . 2024-04-17

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We were recommended to this absolute gem by my friend’s sister as a treat for my friend’s birthday, and we can’t recommend it highly enough. It sits right on the backs of the canal, on the edge of the public library car park in Newbury, with outdoor seating and lots of swans 🦢. Quite small inside so book if you want to guarantee a seat. Stunning stone building with beautiful and well thought through decor - we loved the flower wall. Afternoon tea is fabulous! Important to note that my friend needs gluten-free and dairy-free options, which can be of dubious quality at some places. No such concerns here!! All of their bread, cakes etc are home made. According to my friend, this was some of the best she had ever tasted. Both were beautifully presented and lovingly put together. Real effort and artistry. I can testify to the fact that the standard one was equally delicious with generous portions. Absolutely beautiful food in both presentation and taste. Service was charming and friendly. We can’t praise this place highly enough - thank you so much for the warm welcome. We left feeling happily full and took a walk along the tow path in the sun up finish off the afternoon.

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Amanda Holland 6 . 2024-04-14

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Visited on a quiet afternoon and both had eggs Benedict with Salmon. Got to say it was absolutely perfect. In addition the flat white was flavourful without being overly strong or thick. Blown away to actually come out and not feel seen off.

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Paul W . 2024-03-05

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Delicious afternoon tea for two. Lovely selection of freshly made sandwiches & cakes. Lovely little tea shop & definitely worth a visit.

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Ruth J . 2024-02-05

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close to lots of parking areas and on the canal with outdoor seating if you are there in warmer weather. Friendly service, good food and beautiful interior & exterior.

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nicolakmorgan . 2023-12-20

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Second visit and it was just as good as the first. The savory cream tea was delicious. Plenty of seating and cost even on a cold, wet day.

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Clare B . 2023-11-03

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Went here for lovely afternoon tea as I had received a voucher as a gift. Lovely teashop run by lovely ladies. Plentiful afternoon tea very very fresh sandwiches and tasty cakes and scones, so much that we had to bring a box of stuff home. Would thoroughly recommend.

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julieaL5090XH . 2023-09-29

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As regular customers we are confident in saying that this is the best teashop/coffeshop in Newbury by far.

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Jaeger2351 . 2023-09-20

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Met with two friends for a birthday celebration. Ordered 3 afternoons and was not disappointed. Sandwiches were lovely and the fresh cakes were gorgeous. They made a brilliant gluten free version for my friend too, which she really enjoyed. They serve the food/drink in the cutest little chic tea sets which really adds to the experience. Great location by the river. Would highly recommend to everyone - great options to either sit in/out or get food on the go. Cakes are amazing!!

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mysteryguest1888 . 2023-09-08

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Another delicious afternoon tea here yesterday, this time I went with my parents who were also really impressed with the food and service. A plentiful portion, with plenty to go around - we had to take some cakes home. All the cakes are homemade and very tasty, they even make their own jam! The sandwiches are also lovely, with tasty and generous fillings. The crisps and salad are also a nice touch. Despite being very busy, the service was great, and the top up of tea was brought across swiftly when we asked for it. Such a lovely place, with brilliant food and drink options, friendly service and a beautiful setting - close to the canal and the shops. Will definitley be visiting again next time I'm in/ near Newbury.

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Louise0 . 2023-09-02

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I booked the John Gould room above the tea shop for my daughters hen party & ordered afternoon tea for all 21 of us served by the tea shop staff. When I arrived the tables were set out in an L shape as I’d requested and adorned with quaint teacups and plates. Once everyone was seated Florina took our drinks orders. So many types of teas. Also coffees & cold drinks were offered. Then the food started arriving- wow so many sandwiches and cakes and of course a scone with a pot of jam & cream! The service was fantastic, nothing too much trouble and the food - all homemade. Also allergies were catered for. We were offered take home boxes free of charge. The tea shop is situated right on the canal bank, surrounded by ducks & swans. Lots of photos were taken & an afternoon thoroughly enjoyed. Thank you again to Florina and her team x Will definitely go back.

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Curious49006903003 . 2023-08-23

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What a great find! 2 hour lunch break on a coach tour. We had delicious sandwiches, cakes and super coffee. Delightful position by the canal and bus station. Loved the tea shop decor- teapots, cups, triplate stands. Rose wall. Very girly but my hubby loved it too. Need more places like this for atmosphere and food quality.

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Celia T . 2023-08-16

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One sliced of avocado mushed ( creamed) onto bread ( NOT TOASTED), basically wet avocado flavoured bread topped with WILTED salad leaves and inedible cherry tomatoes. Extremely WEAK TEA ! Service TERRIBLE! I’ve downloaded the app so I can leave this review, as my experience was terrible from any point of view and It was an expensive one. The least I can do is try to worn other people that THIS IS NOT THE PLACE TO EAT OR DRINK! DON’T WASTE HOUR MONEY !

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M9894XOcarmenj . 2023-07-28

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If you don’t know anything about food, or enjoy good, or even any service, this place is fine. To the owner: Mashing up avocado and putting it on un-toasted bread is not a thing, and is definitely not nice. What’s the best way to finish off a salad? NOT with a tablespoon of dried parsley. When serving tea, it’s good manners to serve tea, and not water with one tea leaf in it. As a lover of cakes, yours are dry and bland. Instruct your staff to: Wipe down tables Actually ask how peoples meals are When watching your customers struggling with a huge tray of bland tea and cake not able to fit it onto the table since it’s got the old plates of food still on it, and seeing that the other member of the table is holding onto two dogs… when watching that, DO NOT avert your gaze and find one table amongst multiple empty tables and take off the one plate that is on it and walk away. Any by the way, why are your customers being made to bring their own trays of food to their tables? Especially when things are quiet? If you live in this area, the ONLY reason you’d ever go here is because it’s right on the canal. This place is trading solely on one-time customers and potentially regulars who just like the canal. You would not hold up against basically any other tea shop I’ve ever been to. It takes a lot for me to write something like this, but this is by far the worst experience in a long time. And since you’re not exactly cheap either, I know what it feels like to be conned. So thanks for nothing.

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j0nesalex . 2023-07-28

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We always come here when we're passing through Newbury. It's by the canal, which is an obvious plus, but the food is made fresh and you can really taste the difference. Heck, you can smell the difference even before you taste it. I think my soup was red pepper and parsnip - I can certainly remember the smell of red pepper rising up from it. It tasted as good as it smelt. The cafe (sensibly for a small cafe) doesn't do a wide range of meals, but it does a small number very well. Simple, but effective. They make their own cakes too... It always has something tasty for vegetarians. And proper tea served in a proper teapot! With a good range of types of tea, including their own blend. (China rose, I think...) It's small, it's friendly, and it's helping raise money for the Canal Trust. How could I not like it?

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Judith_Proctor . 2023-06-14

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A lovley little cafe set right beside the canal - perfect for our stop off on a longer journey. Loved the interior decor and the fact even though it was quite cramped downstairs, there was loads of tables upstairs and much more room to spread out with our dog. The victoria sponge was delcious as were the hot drinks.

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Kay848 . 2023-04-06

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Just outside the town centre and great location next to the park and canal. Love all the photo ops outside. Good outdoor seating.

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JosephSpendlove . 2023-03-11

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The people who work there are very nice and the location itself is great (cute decor inside, river views outside, just very welcoming and relaxed, not pretentious), but the best thing is how flexible they are about dietary needs! If you need gluten-free or vegan or allergy-friendly options, they make it super easy (and everything is delicious) so no one in your group is left out or has to eat inferior food. There's wonderful coffee for anyone who's not into tea. It's also dog friendly! There's really something for everyone. My personal favorite are the scones - some of the best I've had.

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nocares67 . 2023-02-10

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Beautiful place with really nice coffee and helpful staff. Cakes are soo tasty Definitely will be back :)

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TravellerICGB . 2022-11-22

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We like to support small independent tea shops/cafes this did not disappoint. Such a quaint setting lovely food and welcoming atmosphere.

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LeeMariaM . 2022-11-18

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This is my second visit to this place in under a month! I searched high and low for somewhere who could cater for a vegan afternoon tea and this was the only place within a 20 mile radius from Wantage, Oxfordshire that do it! An...

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staceyrseigel . 2022-11-13

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Visited for take away coffee, don’t know the area and stumbled on this by chance, really good coffee and decided to get take away scone, wrapped and served with care and attention to detail, very friendly staff

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Newportnobby . 2022-11-05

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This was a long-delayed birthday gift of a cream tea voucher. The tea was served outside in the sunshine by the canal, overlooking Victoria Park. The food was fresh, homemade and delicious- a range of sandwiches and crips, scones with jam and clotted cream, macarons,...

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E6086SNsuek . 2022-10-02

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So cute little house near the canal with enough room upstairs for serving afternoon tea. Fortunately the weather was sunny and dry and we had a table in the garden near the canal. In the shades we had our tea with sanwiches, scones and pastry....

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200Netherlands200 . 2022-08-15

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Stubbled on this excellent little cafe during a walk along the canal. Visited for breakfast the following day and both had Avocado and poached egg on toast with roasted tomatoes. The service was not fast however it’s a lovely place to sit and wait so...

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alexander1982 . 2022-08-01

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Lovely location by the river we were able to sit outside. I had a tea and brownie, my husband had a coffee and cupcake all were excellent. Service was good and staff friendly. Even though we didn’t sit inside the decor was really cute and...

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K553IImichellet . 2022-07-31

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Today 07/06/2022 both my wife & i visited The Café lovey little place lots of seats outside lovely sunny day so we decided to stop for a drink & bight to eat, My wife is diabetic & was starting to feel unwell needed food &...

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Trigger C . 2022-06-07

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This is a really cute and boutique style decorated tea house. Afternoon tea was delicious all the food nicely presented. Love the old fashioned feel and sat by the river made for a really nice atmosphere. Staff were welcoming, friendly and really helpful. Tea was...

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BBerens92 . 2022-05-24

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Went for afternoon tea for two; very nicely presented and excellent sandwiches, cakes and scones. Really nice location by the canal. Friendly welcome and attention to detail in checking beforehand on our sandwich order.

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john2018-1 . 2022-05-13

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Found this by chance. BUT what a find. I had the savoury afternoon tea. The cheese scone plus cream cheese and chilli jam were excellent. My husband had the toasted bacon, Brie and cranberry sandwich. VERY tasty, now got orders to do it at home.!!!

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K1811FPjennyh . 2022-05-04

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Sitting outside in the warm sunshine, watching the canal boats enjoying a lovely cream tea was just superb. It is a peaceful location but just opposite Victoria and close to the shops it is also a good family location. Our cream tea was excellent, tea...

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Cherriesfan99 . 2022-05-02

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Great coffee in a great location with wonderful staff all for a great cause in the camel trust what more do you need to say but if in area again will return here for sure.

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dfarley40 . 2022-04-17

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Great location for sitting out if weather nice but inside downstairs very small and upstairs room is bland and uninviting. We went for breakfast options and felt it was expensive for the food that was served up. I had bacon sandwich but bizzarly it came...

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karenwY7460XO . 2022-04-14

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Had a lovely walk around Newbury on a cold wet day. Popped into the tea shop for a sausage sandwich and hot chocolate which were made very quickly and were tasty. Really nice atmosphere in such a small setting. Staff very friendly and nice.

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ellieb994 . 2022-02-26

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Wow! A proper, traditional tea shop with a modern twist. A ‘got to try’ is cheese scones with chilli jam and cream cheese. It looks like a traditional cream tea but the jam has a kick. The homemade soup is delightful and wholesome - today...

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Markxn . 2022-02-24

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I was treated to afternoon tea by friends here this afternoon. Was superb, food absolutely delicious, lovely freshly made sandwiches, light scones and cakes to die for, together with a glass of prosseco and candy floss ! Sevice was spot on and staff were so...

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Aliebby . 2022-02-21

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Stopped by the Teashop for breakfast/lunch as we were driving through (spotted it as we went over the bridge!) and was not disappointed - I had the brie, cranberry and bacon toastie and my sister had the poached eggs on toast followed by cream tea...

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annemarieb844 . 2021-10-18

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I visit this tea shop about once a week with my baby. They are always so friendly to us and remember Ian loves his scone. I always look forward to going with him as I know we will both be happy. The food is great...

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carolinehM4415PJ . 2021-09-11

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Lovely idyllic spot by the canal is the best we can offer the review. Upon arriving we struggled to find a table which wasn’t cluttered with dirty pots. Started to clear a table myself as no staff anywhere in sight. Eventually spotted a clean table...

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Jacquie1212 . 2021-08-27

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OVERPRICED ! This place is just off the car park by the river. The opening times are incorrect they actually open at 0900 not 10am as stated on the website. When I mentioned it to the girl behind the till to update it she started...

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HonestGlynn . 2021-08-15

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Wonderful catch up with an old friend. Everything we ordered was lovely. The location is idyllic. If I still lived locally I would definitely visit more often.

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Kimc1970 . 2021-08-02

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Went for brunch with my partner, tea and coffee was lovely, both ordered eggs benedict however we both were very disappointed. The Hollandaise was very thin and the eggs were very gloopy/snotty. Despite trying to avoid the snotty mess, luckily we had 2 bathrooms when...

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Jack E . 2021-08-01

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Venue - by Canal - excellent Food - excellent- especially as salad already dressed. Service- excellent from ordering to table delivery. Well worth seeking out for lunch.

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Norrrog . 2021-07-31

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Wonderful coffee shop. Illy coffee, our favourite. Inside and outside seating. Great location and friendly Staff. Not to be missed.

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Madeline2013 . 2021-07-30

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I have been to this teashop a number of times, it is a fantastic location in the sunny weather sitting by the canal. However, today my wife and I went there for a lunch / afternoon tea. I grabbed a table and wife ordered the...

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lord_holman . 2021-07-26

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Had a fabulous afternoon tea by the canal. The staff were friendly and attentive and the food was excellent. Afternoon tea is great value for money. I love this place! Great atmosphere - excellent cakes!

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JM9090 . 2021-07-23

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Went to have an afternoon tea with a group of friends - lovely setting, attentive service and gorgeous food. Would highly recommend!

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W6487ZMpm . 2021-07-23

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Don't get me wrong. Beautiful little place with tables out by the canal but tiny cup of coffee that was half froth, and super expensive cakes!

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_rosaldred . 2021-07-10

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Had an afternoon tea here. Everything was delicious and excellent presentation. Lovely little cafe with cakes made on the premises.

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Newbuty . 2021-07-08

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Yes you can have such things . Any flavour of the coffee and walnut and bleuberry and babana cake was totallly overwhelmed by the sugar content in teh cake and icing. A real dissappointment to the end of our lunch.We visited this well appointed establishment on a busy sunny Sunday at the end of May and 4 of our had lunch. You go inside to order, and after a short wait we ordered several sandwiches, both plain and toasted and they were all delicious. They came with some greenery, I wouldn't call it a salad, and some kettlle crisps.As other reviewers have said tea is served in a pot and china, albeit not the cleanest I have drunken out of.I'd go back again but would avoid the cake as the other food was tasty , the staff were friendly and it wasn't too expensive

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cltboy . 2021-06-06

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What an absolute treat! I had organised a baby shower afternoon tea for my sister. My sister has moved to the area recently and all the guests came to visit from Northampton. We got stuck in traffic on the way there but managed to get there just in time however when we'd got there the table was set up beautifully and they gave us a stunning spot outdoors by the canal and it was all decorated with bunting. The afternoon tea was incredible and Teashop by the canal were incredibly accommodating for everyone's dietary requirements, nothing was too much trouble. We even got to see ducklings swimming past, it was just a perfect day, thanks so much to all the staff, everyone was so lovely, will definitely come back for a visit

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SanDGodoy . 2021-05-31

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Was the best breakfast in Newbury but now removed from the menu. Still a nice independent cafe by the canal but sadly that's all it is now, another place for a hot drink

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brettrO6318JM . 2021-05-26

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Proper tea served in lovely China cups and cakes to die for served with a smile. Don’t go past because it’s not the most imposing building, it’s rosy inside and as it says right beside the canal. Loved it

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393jackiep . 2021-05-21

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£46 for 6 tiny pieces of sandwich, a sliver of cake, tea, two scones and a macaron seems a bit rich to me. That’s two good roast dinners in a decent gastro pub! Add in the tables around us were filled with clutter that wasn’t cleared up for the hour that we were there and I can’t rate this any better than poor.

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Berkscouple2 . 2020-10-18

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As a self proclaimed tea snob I have high expectations of any establishment calling itself a tea shop or tea room. This lovely little place ticked all the boxes: loose leaf tea served in China tea pots with China cups and saucers. The toasted sandwiches were served with salad and crisps. I can highly recommend this little gem.

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Sam W . 2020-10-17

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Over priced, dry disappointing “toasted” sandwich. Ordered a cheese ham and pickle toastie at nearly £7.00 (which hardly reflects a tea rooms prices) I thought I’d give it a try though. It was awful, no pickle, no butter, the only thing slightly toasted was the bread. Awful flat white, drink tasted off. My party also ordered bacon sandwiches, bacon was cremated and dry, ketchup was an “extra” that was paid for but did not end up on the sandwiches. Would not return if you paid me.

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Fratelli_87 . 2020-10-10

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We three ladies had the most perfect day and table right by the canal on our ? Last day of summer. We ordered a cream tea each which came with the most delicious scone, clotted cream and jam and also “proper” tea with tea leaves and tea strainer accompanied by bone china tea cups and saucers. The tea itself was very tasty and we had two cups each! We were entertained by swans, ducks, Canada geese, and people out enjoying themselves walking with buggies, just walking or cycling. It was so relaxing thank you Teashop by the Canal.

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V233JSsusanh . 2020-09-24

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Lovely cakes, fantastic tea selection but woefully inadequate customer service. Booked a table. Cake and tea, a simple request. Half an hour later and nothing. No sorry, no eye contact. Got a refund and left. Shame. Clearly they are punching above their weight. Premium prices, superb location,super cakes but a total let down if the staff can't serve you. We all accept that the pandemic creates queues, but if you offer so many tables, you should be able to serve. It would also be reassuring if the staff wore their face coverings properly. Hanging off their ear and not covering their nose or mouth is somewhat pointless.

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Lodgers L . 2020-09-19

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Milk shake over priced. Not made with ice cream. Brownie are nice again over priced. We had to wait 45 mins for 2 drinks & 2 brownies..

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darkhaunter420 . 2020-09-14

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Whilst the drinks and cake were nice, I’m afraid to say that the overall experience was poor.It took 40 minutes for us to receive a flat white, a tea and two shortbread slices.The staff didn’t seem to know what was going on at all. Our friends had also ordered and were still waiting some 40 minutes too and when this was questioned at the counter, they were told that someone had bought their order out (which we had witnessed and the boy serving had sandwiches etc on his plate, which they didn’t order) and that it was THEIR fault! Their card machine was down when we arrived, but they had 5 staff on and weren’t overrun, so I’m not sure it’s an excuse. There was no urgency or system in place and it just seemed to be a bit hit and miss.I’d heard good things about the tea shop, but sadly it seemed as though either it was under new staffing/management or that we were extremely unlucky.

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C8437SNchrisc . 2020-09-13

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The Teashop by the Canal is normally my favourite place to go.I recommended to all my friends and it is a lovely spot away from town (although there is a busy traffic bridge nearby and it is next to a car park which is actually a bonus for me). If you have allergies, or need to use the toilet, please consider this review. The toilet is closed and I was signposted to the public toilets costing 20p across x 2 carparks. Not only poor customer service, no signs, but it doesn't take into account allergies, hygiene or disability. I'm not even sure it's legal to close a toilet with above 10 tables. The service was also poor, the food was OK. Our cakes came out way before our sandwiches and the wasps were doing their best to munch on them. Our table was cleared and cleaned whilst our food was on the table, 30 mins after arrival. All in all, great location, everything else lacking and until they pick themselves up following these changes I will try somewhere else, another independent. I appreciate it gets busy, that covid has had an impact and independents need support. However the general experience was sadly poor. Of course, you can make up your own mind. I will certainly try again in the future. Happy cake eating wherever you go.

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hanjomo . 2020-09-08

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Visited here for lunch whilst in Newbury. Tasty sandwiches and lovely cakes. The service was efficient and very friendly. We enjoyed it so much we went back later that afternoon for tea and cake. Very good value too.

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ChrisK1964 . 2020-08-21

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This tea shop offers a good range of food catering for most if not all.On this trip my wife and I had a cream tea, which I must say was excellent, one of the best I have had for a long time. All Covid rules were being applied, and with good table and seat cleaning between guest.We sat out side and on a summers day what could be better.Nice experience, great service. good food and drink

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davidhJune54 . 2020-08-15

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Chose this for a first get together in a long time with an old friend. Delightful setting, beautifully served. Thank you

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G5723EGRB . 2020-08-08

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The location by the canal is nice, and it gives the people of Newbury a very nice spot away from the high street and the market - which pre-Covid must have been busy. The Tea Shop building is very pretty but it’s located on the edge of a car park, and there is a busy bridge that runs over the canal adjacent to the Tea Shop.We were initially enticed by some of the photos we had seen here on Trip Advisor, but unfortunately the cakes that had tempted us were not available and the location was not as sedate as we had expected.That said, it was a nice sunny day and we made the best of it. We had a lemon drizzle cake and a walnut cake. It was hot day and so we had two cold drinks to accompany them.Given the simplest of orders we still had to wait for the food to arrive.The lemon drizzle was moist and rather good. Light and moist. However, the walnut cake was dry and would have benefited from a much higher cream to cake ratio.Overall, a rather average experience that was reminiscent of a visit to one of the tea rooms or cafeterias used to exist in our local parks. A nice place to rest and have a cuppa & a chat - but not special.Note to self, “just because a cake is homemade doesn’t mean it’s the always going to be good.”

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AndyHaitch . 2020-07-23

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Took a friend here for a bite to eat. When we first arrived, there were about 7-8 free tables, but all had yet to be cleared. With covid-19 challenges, thought nothing of it. However, despite a very simple order of 2 ham and cheese toasted sandwiches, we waited nearly 30 mins. By the time they arrived, our coffees were very tepid. To make matters worse, the sandwiches are extortionately priced at £6 each. Essentially, we had about 4 slices of a small loaf so the mark up was huge. I assume there has been a markup because of the current business conditions. I'm happy to pay over the odds if the ambience and service warrants it. However, it was not warranted and I wouldn't return.

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I6296DRjulianb . 2020-07-16

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My wife and I had breakfast here for the first time in ages during January 2020. We enjoyed all the food we had (two of their breakfast dishes - see photos). And we enjoyed our time here more than on the previous occasion (when we hadn't even been served!). But there are still issues. Although there were only two other customers in the teashop when we arrived, and our order was taken fairly quickly, it did take quite a long time for our food to arrive. We had a coffee while waiting for that food. But the coffees here are *so small* that we'd finished them ages before the food arrived, so we had to order *another* coffee each. (In these days, when barista coffees come in such large sizes at the usual coffee outlets, the tiny coffees served here just aren't enough! So being charged £2.50 per caffe latte isn't fun when one feels one has to order more than one for each person). Next, their electronic device for charging one's credit card just *doesn't work properly* - we had to wait for fifteen minutes for it to get its act together. Whatever the cause of that problem, it was deeply unimpressive. Finally, and again comparing this place to every other place serving tea or coffee in Newbury (and the Western world), there's no wifi here at all. Another disappointing feature, then.

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johnpU304KX . 2020-02-02

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Emailed ahead to book as there were 7 of us. None of us are from Newbury but we needed somewhere central to meet up (old school friends!) and found after a google search. What a little gem! They staff were lovely, great food, cakes, teas! Will certainly be returning - thank you for your help in booking and looking after us.

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nkdnfmd . 2020-01-25

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Had breakfast here on a Sunday morning. Knew nothing about it in advance so we were very pleasantly surprised. It's lovely inside, the menu is really good, and the breakfast was excellent, served with good coffee, and a really welcoming team. Good value too.

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AndyLW77 . 2020-01-24

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EVERY ONE SHOULD PUT THIS ON THEIR WISH LIST..Mushrooms on sourdough bread with poached eggs..Possibly the best food I have eaten in the last 5 years..and yes, I do go out !Had to ask Lorraine what were the secret ingredients as the flavours were so tasty..I won't tell you, as you have to try it for yourselves!!

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39E814 . 2020-01-21

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Not only lovely to visit on a beautiful sunny day to sit beside the water to watch the swans, ducks, and boats go by, but lovely cosy warm cafe to visit in the cold winter days. Amazing homemade cakes and friendly staff, exceptional character cafe.

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Sue W . 2020-01-21

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We had planned to have an afternoon tea at this lovely little café while visiting Newbury. We decided to go for a quick lunch, a couple days before the planned afternoon tea. Well, it was a good thing we did, since we didn’t get to go back for afternoon tea… Just as the name suggests, it is located right by the canal. It was very picturesque, peaceful and relaxing. They also have seating upstairs, and had histories on the canal, with photos posted all around the wall. Their cakes looked amazing, but I decided not to order any dessert on this day. Yes I know, a big mistake! Our friend ordered Heavenly Hot Chocolate, and it looked so pretty! We went with Teashop House Blend Tea, and Earl Grey. The young boy who brought the teas (I hear this is a family-run business) was trying to very careful not to mix them up. But the funny thing was, he totally mixed the tea up! LOL. We didn’t realize until half way through… I thought the House Blend tea tasted so much like Earl Grey.For lunch, we had Ham, Cheese & Chutney Sandwich and Eggs Benedict. They were both tasty, nice portion, and filling. Our friend went with something healthier, and ordered one of their vegan sandwiches. It is nice to have that option if you want or need vegan dish. We had a nice quick lunch here. It was adorable and cozy. The food was good, not amazing, but good. I think the sweets might be better than the actual food…I will never know, unless I go back! Lesson learned: don’t never expect your plan to go just the way you planned them…and have your dessert first!

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foodlovergirlny . 2020-01-16

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Great food and service. Wonderful place to take tea and pastries. Came with the kids and they loved the place. You feel warm and cozy. Gluten sensible available!

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633gracek . 2019-12-15

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We stopped off here on a particularly cold day in December and rather than wait in a windy bus station for our journey home decided to take a little sustenance at the Teashop.We just had time for a welcome warming cup of real coffee each and shared a hunk of real old fashioned homemade Bread Pudding. This was on a par if not even better than the Pudding traybake made by by my grandmother in the forties and fifties with a surfeit of fruit perfectly baked and moist yet substantial and filling.The teashop is characterful and individual with an array of homemade goodies so well worth investigating and convenient for the canal, town centre and bus station also convenient for the museum, and library with a carpark directly outside.In line with current trend no receipt given -unless asked for -so helps save paper- but our refreshments came to approx £7.60

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ChrisC46 . 2019-12-06

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Nice little cafe, very pretty inside, nice cuppas and food not forgetting the cakes.it also has a open fire, unfortunately it wasn't lit today.

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013bee . 2019-11-21

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I was one of a coach load of passengers and we stopped for a short while in Newbury- and what good luck that was as I found the Tea Shop by the Canal.A really delightful little gem of a place where one can enjoy civilised surroundings and excellent fare.The young waitresses were all charming and seemd to enjoy their jobs and has been said the extra bonus of being able to drink delicius tea from beautiful china cups. So lovely to be back in the world where people cared about giving others pleasure. Thankyou and all good wishes to you for the future.Penelope Trevose-Clowe.

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penelopetrevose . 2019-10-18

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I have been to this café several times for lunch with my nephew in the last few weeks. The staff are friendly and very helpful and the food is very good. The Darjeeling tea in vintage china is a definite plus. The cakes look delicious too!

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sjastark . 2019-10-01

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Enjoyed our recent visit to tea room,lovely atmosphere staff very friendly and what a change to be served with real tea and a strainer,excellent choice of cakes which were yummy,just the place to visit to enjoy a cuppa overlooking Kennet canal and wild life.

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GordonE880 . 2019-09-28

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We are now regulars here. Excellent little cafe. In the good weather, you can sit outside looking across the canal to Victoria park. On a colder day, sitting available inside. But very limited seating I side. Great retro decor.

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732MichaelW732 . 2019-09-24

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Having seen a mixed bag of reviews for this place, I decided to go ahead and book Afternoon tea and reserve a table for my partners birthday treat (on what was a very sunny Saturday afternoon in September!)

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JordanArmitage . 2019-09-21

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I was so looking forward to a lovely lunch, but came away disappointed.

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Caroljs55 . 2019-09-15

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Saturday morning experience at this delightful old English style tea room at the wharf along the canal.

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Mobile35942195053 . 2019-09-09

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Often passed this quirky Grade II listed tearoom whilst walking/sitting by the canal but yesterday finally succumbed and stopped for a snack lunch.We shared a granary Salmon and cucumber sandwich with tomato and crisps side which proved satisfying for us and very attractive to the wasps sitting outside admiring the canalside scene with barges,kayaks geese and Swans.Fortunately the staff told us that wasps dislike cucumber

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ChrisC46 . 2019-08-31

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What a lovely quaint little tea shop, we stumbled across this after visiting Newbury town and wanted some lunch, we’d walked through the nearby Victoria park and saw people sat enjoying some food and drinks by the canal side, the tea shop is some part of the old canal wharf and is a very old building, it’s lovely inside and out with plenty of tables and chairs. The choice of food is plentiful and very tasty, the tea is served in a pot with proper tea leaves and a strainer, wonderful way to serve proper English tea.

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crockers3697 . 2019-08-27

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We visited on a Friday afternoon and every outdoor table was piled with cups and plates from previous customers.

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Mymsman . 2019-08-26

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This little cafe is a traditional 'afternoon tea shop' sitting on Newbury Wharf, with outside seating along the canal bank.Inside its a little flowery and pink, but staff are friendly and hard working and the atmosphere is cozy. Prices are reasonable and meals appear to be good value. Upstairs, the walls are showing a picture map of the kennett & Avon Canal with lots of interesting info, which I really enjoyed reading.

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marysunshine156 . 2019-08-23

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Haven't been here for years but after going on the boat trip we popped in for some food.

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lotsoflove5 . 2019-08-19

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La dernière fois que j'y étais il était fermé pour les rénovations, Lors des visites precendent, je l'ai trouve acceuilant avec un menu anglais fort simple

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175jamesf . 2019-08-07

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Wir sind hier nach einem Besuch im Highclere Castle eingekehrt, dort war es uns zu voll, zu teuer und die Auswahl war überschaubar.

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dominicd583 . 2019-08-06

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Great place for an afternoon cuppa or lovely breakfast/lunch. Lovely food. Nice cosy place with friendly staff.

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S D . 2019-07-20

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We just like it here , proper old fashioned tea shop right down to the tea strainer. Went here for a full English breakfast last week ,good ingredients and well cooked ( slightly slow service and a little on the cold side ), but we enjoyed it all the same . Its still a lovely place to go ,and we will be back !

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samtheman56 . 2019-07-17

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A small place with outside seating just next to the canal, it made for a pleasant rest over an afternoon tea before heading back home.

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Toryu . 2019-07-09

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This coffee shop serves lunches etc but we were just having coffee And yummy yummy homemade cake. Inside is quaint and pretty with a lovely rose petal wall but if the weather is fine it’s the outside tables that are the big attraction. Sitting by the canal looking over to the park as swans swim past...perfection!

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fionagun . 2019-07-01

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A lovely little place to have breakfast, food was great we had scrambled egg on toast and a sausage sandwich. Really nice that we were able to sit outside as it was lovely and warm. Service was also excellent.

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rhiannonc513 . 2019-06-23

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You can get a variety of meals here, we just about managed to resist the yummy looking cakes but it was a struggle! There are a variety of teas available, loose leaf in a teapot - so don’t forget to use the strainer. A nice touch was the timer you are given with the tea so that you can judge when it is strong enough for you, I hate weak tea so went for the green sand.

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172janek . 2019-06-17

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