Tea-rex Bubbletea & Japanese Snacks in Carlisle

I was really looking forward to our meal here tonight. As normal you turn up hungry but to be greeted with “there’s a bit of a wait because we’ve got a big order up stairs”, thought ok a wait will be 20 mins sounds ok. 60 mins later greeted with good sushi and substandard dry temaki. 25 minutes later our main course arrive, but which point dry fish (like chewing on cotton wool) and 85 minutes after walking g in anything would have done. Honestly thought about popping out to the Golden Arches to stave my insides eating themselves 45 mins in. If they knew there was a large order phone us and tell us can you turn up 30 mins later to stagger the kitchen…. Yep sounds reasonable. Left feeling significantly disappointed. Lots of apologises but nothing off the bill, no complimentary drinks, here you go full bill, a long long wait and left feeling bitterly disappointed. If you want quality food on time I’d honestly go somewhere else. If you’re unfortunate enough to be booked in have some snacks before turning up. On a positive drinks/cocktails delicious