Based on 65 opinions finded in 1 websites
Opinions
Found this place after parking our car in the shopping hall to collect something locally. Looks like a very traditional, well established place, with extensive menu. We ordered the roast of the day and a steak & kidney pudding. The cafe was very busy but it was still too long a wait for our food. The s&k pudding came out eventually, but my roast was about 10 mins behind it. Food was home-cooked, tasty and a good portion. But they do need to speed up service and bring all meals out together. They seem to have lots of staff, so not sure where the problem lies, perhaps the menu is too big. Liked the place overall and would go again, but not if I was on a schedule!
FizzM0 . 2024-06-06
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Used to eat here once a week prior to pandemic. Have only been a couple of times since. Went today and we were looking forward to our snack. Firstly, all prices have increased ridiculously. Over £12 for 3 slices cheese on toast, 2 teas & 1 apple pie. Waited 30 mins for the cheese on toast & when it was plonked on the table the waitress looked furious when we said we'd asked for crusty, not sliced, bread. No apology. She could be seen having a go at the chap who took the order. He came & told us it wasn't our fault, it was his! After another wait we were brought the replacement- smallest slices of bread possible. We will not be returning- shame. Always like to support independent businesses but we'd get better value & service from one of the fixed meal chain restaurants. Can accept mistakes but not rip-off prices & miserable staff where you're made to feel uncomfortable.
Jan B . 2023-09-19
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Visited with my daughter & 2 grandchildren. Ordered 1 fried egg Roll, 1 fried egg sandwich,a bacon sandwich with chips, sausage & onion sandwich with chips and some drinks. Egg roll& egg sandwich came up promptly. Waited and waited, by this time the children had finished & we still never had our sandwiches. Went and asked where the rest of our order was, was told it was coming. Received bacon sandwich & chips but still no sausage sandwich. Enquired again, was told any minute now it was being sorted. 5 mins later sausage sandwich arrived but was told waiting on chips..chips came along another 5 minutes later. Our order was not large and far from being complicated. Other customers behind us when ordering had their orders full completed while we were still waiting. I find this totally unexepctable... If the staff was more interested in serving the customers rather than gabbing and chatting aor even really busy I could understand the wait, but not the inconsistency of filling our order. I will not be visiting this café in future, which rally is a shame, everyone USED to be so on the ball.
Bernice C . 2023-08-01
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Don’t order a childrens meal unless ur feeding a newborn.. prices are extortionate for the tiny portions you get! 4 potato smileys and ONE turkey dinosaur? Since when did a simple ham and cheese toastie cost like £7? A cafe I once loved that I will not be visiting again! There’s inflation and then there’s out right ridiculous.
Chi chi . 2023-03-11
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Came for breakfast and left completely satisfied , been coming to this cafe for 30 years plus and never had a bad meal from this cafe.
Michael D . 2022-04-05
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Lovely friendly service excellent food and value for money. The place is busy but kept clean and tidy and lovely cup of tea too
Heidi F . 2022-03-29
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The standard of cappuccino has really gone down. I think the staff need a bit of training on how to make one. You end up with an awful milky coffee. Perhaps they should have some "Barista" training otherwise they should not advertise it as a "cappuccino". I will go elsewhere for mine in future.
tiffintaster . 2021-12-05
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Couldn't quite believe what I was served up. Claims to be "Romford's best loved cafe" which seriously can't be true. Going on my experience it's not somewhere I'd return to or recommend.
HelenMcP526 . 2021-11-19
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I am now sitting in the Tea Pot and can honestly say I have missed this place after moving to Halstead. The food is is so damn hot you can barely eat it and as for Freshness it is simply the best. I have been using this place for over 28 years now and never found anything else Like It
Redzha1r444 . 2021-09-02
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There are still places for proper English food but you have to go to the right places because they are getting scarce. The Teapot run by the third generation is an amazing place to go and the options they have on the menu are impressive like old school bovril tea, four choices for puddings served with custard and the breakfast menu named after the Royals. I had Prince Phillip which was a posh egg, bacon and bubble for 2.95. The poached egg was amazing as it was smooth and tender. The bubble was memorable because it had broccoli and peas as most places use cabbage so it was really tasty. Overall I am so glad I visited.
supersupergirl . 2021-08-16
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Well Established cafe Family Bussines Homemade cook food good menu List friendly staff good service Top Quality food I Recommend it
robert m . 2021-06-19
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Excellent food was served hot and plentyful, great customer service, 5 stars, we will definatly return
jacqncol-allum . 2021-06-04
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Visited with a friend on Wednesday lunch time. This is my first visit but my friend has been many times before. We only had egg on toast and tea, but it was perfect. Runny yolks without being asked. Brilliant. Would I go again. Definitely
HenryIG . 2020-02-26
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This cafe is a great place to have authentic English breakfast. The food is really tasty, and the service is good. Recommended.
KD_UK19 . 2020-01-04
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Came here with my son who was over from Australia and he's friend and 2 children lovely food staff friendly and helpful always on the go worth there weight in gold serving ,cleaning and talking to the regular customers, I'm sure that's why the regulars go back every week makes there day keep up the good work.
Sallyanne B . 2019-09-10
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Great place! Cheap and cheerful and I have never seen such a busy cafe before! The portions are generous and there’s a variety to choose from!
arvinam . 2019-04-11
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I have been to this cafe before they have really good service and I would recommend to a friend👍🏻.
RanelMcfarlane . 2019-01-13
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I ordered an Americano coffee and a jacket potato with cheese. I sent the coffee back as it was like drinking a cup of hot water and I’m sure it was not an Americano because the second cup was fine.The potato was barely warm, the cheese was not cooked cheese, just cold grated, and the cafe was so noisy that my four friends and I couldn’t hold a conversation.It was my first visit there, but I shan’t return - we’re spoilt for choice of places to eat in Romford,
EssexPussycat . 2018-11-21
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Regardless of how busy they get they always provide excellent food and staff work with a smile and nothing is ever too much
Gabrielle L . 2018-11-09
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Excellent! The food is cooked fresh,the bread is fresh and everything is value for money. Nice cup of tea and a bacon sandwich yummy!
annmckinnon47 . 2018-10-06
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Breakfast was fairly average cheap ingredients but the price reflects this so I would give it three stars
jo399839 . 2018-09-29
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They dunk the tea bags here, I told the guy serving it’s too weak, he made it again they actually fill a bit of tea with water and they poor it straight away in the end I asked for a refund And he has no manners of customer service skills whatsoever Food was ok though
Annemarie C . 2018-09-29
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We've visited this café many times, and enjoyed a variety of meals including shepherds pie, Full English breakfast, Jacket potato, and especially enjoy their roast dinners with fluffy Yorkshire puddings. Every meal arrives piping hot and tastes very fresh. You pay and order and are given a ticket fir your order. Waiting time is usually quite quick. Food id good value for money
Arthur G . 2018-09-10
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Decided to pop here as I haven't visited in years, was in need of a Full English so I ordered the No 2 Breakfast.
885billyh . 2018-08-30
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I visit fairly regularly for a good old English Breakfast - A set number 5. Good bacon, sausages and nicely done chips. Get some crusty toast too.
Rob E . 2018-01-03
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Been coming to the Tea Pot for a few years now (my parents visit every day!) and is always good! The staff are lovely and the food is good and excellent value (5 crusty toast with proper butter, 2 teas and a cappuccino is £5,60). It does get very busy on a Saturday morning, so expect to wait, but definitely worth it!
A9132THpatriciar . 2017-10-29
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Food took half hour to arrive. My breakfast was cold. Asked the waitress to take it back after only taking a couple of bites. Was rude looked at me like I was in the wrong. Daughters sausage sandwich came 10 minutes after my breakfast which was also cold. Will never eat here again. Disgusting service and serving cold food!!!
specs88 . 2017-10-23
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Great choice of food, always a good cup of tea, service with a smile, what more can you say. The downstairs Tea pot do a great roast and meat pie as well,
ElizabethAdam . 2017-10-11
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We visited this cafe' again yesterday lunchtime just for a sandwich.
Linda V . 2017-10-11
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Food good. Nice clean place. Never been too crowded when we have been in there. Would recommend that you visit.
gillyt1957 . 2017-09-27
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My Wife Pat and our Handicapped Son Jason go here on a weekly basis and love it. The Staff are great and the food is always fresh and tasty. The prices are very reasonable and there is a great choice of meals and sandwiches. The Staff always make us welcome and and ensure that all is well with our meals, thank you. Give the Tea Pot a try and treat yourself, I bet you will go back for more!!
MickyEssex . 2017-08-31
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Mi esposa, mi hijo Jason y yo ir a la taza de té sobre una base regular, y nunca nos ha decepcionado. La comida siempre es fresca y bien preparada y todo el personal es amable y muy servicial. Si vas regularmente vas a conocer personas y puedes tener una buena carcajada. Los precios son buenos y las raciones, dale una oportunidad! !
MickyEssex . 2017-06-22
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I go here for lunch whenever I'm in Romford. Staff are friendly and the food is tasty as well as cheap. I love this cafe. Only downside is that sometimes food can take a while to arrive.
Louise G . 2017-06-02
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This is a traditional English cafe that serves fried breakfasts, rolls and jacket potatoes. It's a busy cafe but your order is quickly delivered. Continuing a tradition that's many years old dating back to nearly fifty years.
Robert W . 2017-05-01
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It was one of the best cooked breakfasts I have had.Well worth a visitA great choice of meals availableGo there again
Steve R . 2017-03-19
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My Wife Pat & Myself go to the Tea Pot Romford on a regular basis and are never disappointed. The service is brilliant and the food is always fresh, well cooked and value for money. The Staff are always friendly and helpful which makes it a fun place to eat!! If you want a good meal at a sensible price go to the Tea Pot and enjoy.
MickyEssex . 2017-03-01
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Love the teapot Cafe. Always use it when in Romford. Our favourite cafe. On Sundays only downstairs is open and they do not have much for vegetarians. Upstairs on weekdays is great as they have a few vegetarian options. We wish you would add some vegetarian things to the menu downstairs.
tiffintaster . 2017-02-26
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Frequently meet friends for a coffee in Romford and we always come in here for it. The staff are smiley, professional and efficient. The coffee is better than the tea. Rolls are quickly and freshly made on the spot.
Teresa S . 2017-02-02
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Been coming in this cafe since the day it opened. Amazing food and fresh and the staff are always happy and very pleasant, food comes in great time. You will always wait a little longer around Xmas which is to be expected because they are so so busy because the food is that good so be prepared for the wait for a table because it is well worth the wait.
Armstrong79 . 2017-01-01
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We have been using this cafe in Romford for over 20 years. Its been re vamped and upgraded but the service and the quality unchanged. Doorstop bread slices, mugs of fresh tea and all sorts of set breakfasts at very reasonable prices. What more is there to be said. Oh, as its so good and so popular its also very busy but worth the wait.
Tony M . 2016-11-09
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Popped in a a shopping trip to Romford. Best value mug of tea in Romford I reckon. The new pulled bbq pork in a brioche bun was lovely. With homemade coleslaw that was very tasty. Even when it's really busy with every table full the waits are not outrageous. Lots of staff. Good value for money.
Toheem . 2016-10-01
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Had breakfast here today with my son and it was not the best. The bacon was very fatty and chewy and my son had sausage sandwich and the sausages was very pink and did not taste right at all. Would not try a breakfast here again but there is plenty to choose from.
Armstrong79 . 2016-09-05
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Always good value.jacket potato is especially nice.cafe so popular sometimes hard to find a seat. Been coming here for a number of years.
A TripAdvisor Member . 2016-09-04
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Always reliable with great coffee and super friendly service . Just the place to meet friends after looking round Romford market and all the shops !
Iris H . 2016-08-25
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We have eaten here several times and it is always good value, the staff are always friendly and you always see lots of people eating in there. The food is always served quickly and is always hot and fresh. They now serve cappuccino in there which has made me happy as they used to just do plain coffee. I will definitely go back, it's always clean in there and there are plenty of seats and tables but up does get packed in there.
Joanie H . 2016-08-23
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My Wife, Myself and our Handicapped Son Jason go to the Tea Pot Romford several times a week. The reason we keep going there is that the food and the service from all the Staff is consistently good. The menu is huge but the prices are small, and the food is always fresh and there is always plenty of it!! Jamie the Boss, and all the Staff always have time to say hello and ask how we all are, which is great. If you like good wholesome fresh food give the Tea Pot a try, you will not be disappointed.
MickyEssex . 2016-07-19
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Great whole some food , Very good service do not let the ques put you off well worth waiting for .Very good choice menu.
johnthescaff . 2016-07-14
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my friend comes here all the time.first time for me.best salad ive had .fresh tasty.coffee was good.saw food other people eating .looked good.plenty on plate.fresh .staff very pleasent.clean. cant wait to go back.very good prices.
levanaEssex . 2016-06-16
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We have been here several times for food and a drink whilst in Romford and we always have good food, the service is good and normally quite quick. It's good value for money, they have lots of tables and chairs and it is always clean and tidy in there .
Joanie H . 2016-05-18
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its quick, fast & efficient, we have a monthly get together there and there are plenty of tables to accommodate us and we are all happy with the service
Deedee999 . 2016-04-21
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My Wife and I go here a couple of times a week as the food here is great and plentiful. The prices are really good and the service from all the Staff is second to none, thank you everyone!! If you like good food go here as you will certainly go back for more. There is a great atmosphere here and even the customers are great. Jamie the owner is always pleasant and always stops to say hello and ask if all is well.
MickyEssex . 2016-03-21
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What can u say about a cafe apart from bacon roll. ketchup. . tea with two. . and enjoy ya day.... .
les c . 2016-03-19
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Beautiful fresh salads, rolls and the best fry up in Romford.l Friendly staff quick service if in a rush and always busy with shoppers.
Michelle F . 2016-03-15
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This is my go to cafe with whoever I'm with. The food is great and reasonable prices make this a perfect place for a quick bite x
Nikki J . 2016-02-16
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My Wife and I go to the Tea Pot Romford a couple of times a week. As always the food and the service is great. The staff are always friendly and helpful, and the Chefs cook great food, fresh and tasty. The owner Jamie is always on hand and checks that all is well with your meal. The Staff who take the orders are always friendly and can have a laugh with you. The Chefs always acknowledge you from the kitchen and say hello, big up to Karen, Martin and the team!! If you like well cooked fresh food at a very reasonable price then give the Tea Pot a try. Also many thanks to Lisa, Steph, Charlotte, Elliot, Jane and the local Court Jester Billy. Many thanks to you all, Pat & Mick
MickyEssex . 2015-10-28
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we go here regularly every Saturday always busy but can get a seat and the service is very good, friendly staff always chatting make you feel welcome
paulturbo1 . 2015-10-17
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My friends love coming here for lunch. I don't. It is a no frills cafe, food is fine for what it is. You literally get what you order. I always get stressed coming here - not my choice. Cannot criticise the food though, the tables are cleaned, just don't like the atmosphere.
215mt . 2015-09-21
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My Wife, Myself and our Son Jason go to the Tea Pot on a regular basis. The food here is always freshly cooked, big up to Tracey and the chefs, and you get large portions. The Staff are always happy, pleasant and helpful. Many thanks to Steph,Lisa, Elliott and the resident cheeky chappy Billy. All the staff work hard to give you great service with great food. If you like good food at a great price give the Tea Pot a try, you will not be disappointed.
MickyEssex . 2015-08-27
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The staff are very friendly and the service is excellent everything you order is freshly cooked so you always expect to have a good fresh meal whatever that meal isYou can choose different types of bread to suit your needs
Deetott . 2015-07-28
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We have eaten here several times and my husband has always enjoyed the food, i tend just to have a coffee and a cake. The food is always cooked fresh and the staff are friendly. They have a good size eating area so you generally get a seat but it does get very busy there at times.
Joanie H . 2015-07-26
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After shopping in street market went in for a quick breakfast. You get what you paid for.egg on toast and good cup of coffee. In a central location. What a shame about romford shopping mall, is a bit run down. Might be back for a cupa!!
oscar c . 2015-06-27
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I have been visiting this restaurant for many years and can honestly say never had a bad experience. Food is well cooked,tasty and reasonably priced. The staff are Friendly and always willing to help. Can get very busy especially around the main lunch time period, but definitely worth the wait for a seat.
Sumas1966 . 2015-05-04
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Very good attention and service, but sometimes a little to busy, and crowded with pushchairs / prams etc., so best to get there early and no problems - really worth the money !!!
1lois1 . 2015-03-17
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My Wife, Myself and our Son Jason Have been going to the Tea Pot Romford for many years now and have never been disappointed. The food here is always fresh, well presented and the portions are always large. The Staff here are always friendly and willing to help. If you like good food and lots of options go there and give it a try, you will not be disappointed. Many thanks to Steph, Cheryl, Lisa, Jane, all the Chefs and of course Billy the restaurant joker!!
MickyEssex . 2015-03-03
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I've visited this cafe many times over the years, and it's always been one of the best in the area (probably why it's always so busy).A top notch fry up in here, quality food, always cooked well and served with a smile. You can't go far wrong with a visit to Tea Pot.
AdCraf . 2015-01-05
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My Wife and I have been going to this restaurant for many years now and have enjoyed every visit. The food is sensibly priced and the service is excellent. Go check this place out and give it a try, you will not be disappointed. Look out for Billy, Harry and all the staff who are always willing to help. Try there new Bakewell Tarts, they are delicious. If you like good fresh food well prepared, and good sized portions then this is the place for you. We look forward to our next visit!!
MickyEssex . 2014-10-08
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Often come here with my Nan who is 98 and in a wheelchair, the staff are very friendly, but very busy.. The food is always spot on, it's not always the quickest service but I'd rather wait to have my food freshly cooked, not reheated in a microwave. Can recommend ham egg and chips, Nan's fave and jacket potato with cheese and coleslaw, my fave... Great size portions too xxxx
Essextwinkleangel . 2014-07-16
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We eat here every saturday for a late lunch, the food is lovely good home cooked meals the staff are lovely and friendly, the cafe is spotlessly clean, can get busy on weekends but well worth waiting for a table
Sheena B . 2014-06-12
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always go there every week good food and service prob the best around in the market it's very busy but you never wait long for your order
paulturbo1 . 2014-01-10
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Visited this cafe one weekday lunchtime as four adults and one toddler. It's one of the places where you order your food, get a number, and then wait for this to be bellowed out before shouting "bingo!" and having it brought over to you.Tables and chairs are set very close together, meaning it's not ideal for parents with buggies or pushchairs, and there's not really much in the way of space to set yourself up if you have children with you. The "Sholley" is very much in evidence here too, blocking gangways and making life difficult in general.Food-wise, there's very little to say; standard tea / coffee and fish fingers, beans and chips-fare. Adequate, but nothing special.This restaurant is situated in what used to be called the "Old Rumford Shopping Halls", and from my experience and what I've heard from others, tends to be favoured by the elderly in the main, and people who do not like "coffee bars" or theme restaurants. Those wanting a simple "plain" cup of tea or coffee and chips with everything as standard would be at home here in this typical Essex "greasy spoon" cafe, but it's not a place I would go back to in a hurry myself. The one coffee I had there was bitter and unpleasant. My parents (in their eighties) "love" the place because it serves "good plain British food" and "plain coffee", to which I think that means instant coffee with cold milk, rather than something with steamed milk.
JamesUKChelmsford . 2013-10-29
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19 Opinions
Went here this morning to spend £11 on 2 sawdust sausages, the smallest rashers of bacon , quarter of a plate of mushrooms a lake of beans to rounds of toast with margarine. I didn't get asked if I wanted the tea or coffee that came with the breakfast. All in all not impressed as apparently the waitress was in training. And won't be back again I can see why the breakfast scene is getting smaller each day if the service is poor .
26 Opinions
I love this place, nice staff and amazing playground. For secound year we made my son birthday party. Staff is helpfull, managers support us in every case. The party room is clean. Highly recommend!