Based on 896 opinions finded in 4 websites
Based on 896 opinions finded in 4 websites
Opinions
We used to order from Caspians regularly but tonight’s now going to be the last time. It’s slowly gone down hill, I don’t know if it’s because we have it delivered by justeat they think it’s ok to send inedible food or if it’s what everyone’s served. You aren’t guaranteed to have all items you have ordered delivered to start with, tonight the mince beef and onion pie was missing, you call them and it’s the “they aren’t our drivers there’s nothing we can do” well correct me if I’m wrong but the drivers don’t pack the food do they?! So it’s not down to the drivers that items are missing in this case. My partner asked them why have the standard of the chips gone down? The response from the shop was “Get your chips elsewhere” - say no more Caspians, that’s exactly what we will do going forward and of course we will inform everyone that maybe they should try that too if they want something edible. The sausage in batters were dripping in grease. The mince beef and onion pie - which I was taking a chance on tonight because before it tasted like it was made in 1845 and left sat there didn’t even turn up - probably a blessing in disguise to be honest with the state of the chips. The chips medium portions are the same as the small portions that I ordered no size difference. Majority had to be binned because they were either green, black inside, had growths on them, were rock hard and in general just not edible. I do not recommend Caspians anymore, dirty stale chips (I’ve attached a photo and that’s not even showing the full extent) that are either inedible or taste like mud, so much grease on the cod bites, sausage in batters (pink inside) and fish cakes that it was nausea inducing for the kids - who usually eat anything, missing items from order and rude staff, all in all expensive rubbish! No thank you to wasting anymore money. So yes we will take the shops fantastic customer service advice that they gave my partner and get our fish and chips from elsewhere! I can if anyone else is interested recommend Chippers fish bar if that helps others at all.
katie-jane lucas . 2025-05-21
MORE AT Google
Picked up a couple of regular lamb donors, best donor I have had for years, service was quick and polite even though they were busy, salad was lovely and fresh but best of all the lamb was not too greasy which meant the pitta bread stayed dry. Thank you 👍
%# . 2025-05-16
MORE AT Google
I’ve eaten from this place before and for the first time last Saturday 3/5/25 I ordered something I’ve never ordered from there before but ate from other fish and chip shops and that was chicken shish wrap first bite it was very rubbery I decided to stop and cut the wrap open to my shock chicken was raw inside I’ve since been prescribed antibiotics by my doctor for food poisoning and still have symptoms of this 6 days later Avoid at all cost I’ll be taking this store to trading standards so nobody else gets as ill as I’ve been from eating food from here never again will I order or recommend this place to anyone again
Sarah Rutty . 2025-05-09
MORE AT Google
This lamb doner kebab really hit the spot. The meat was tender and full of flavor, with a nice mix of creamy garlic and spicy chili sauces on top. The bread was soft and held everything together well. The side salad added a fresh crunch, and the pickled pepper gave it a nice little kick. It’s a solid portion too—definitely enough to fill you up. Nothing fancy, just a proper, tasty kebab that does exactly what you want it to. Definitely would recommend
Bren . 2025-05-09
MORE AT Google
Ordered 1 portion of chips, mix kebab and halloumi wrap. Total £25.10 The meat was dry and burnt, salad well past its best, chips were a bag of oily scraps and the halloumi was deep Fried so don’t understand why they have a grill. Really disappointed in the food as had some hope after reading the reviews
sunil bhardwaj . 2025-05-03
MORE AT Google
Great takeaway and service every time
joanna kafouris . 2025-04-28
MORE AT Google
Lovely good tasting food even on a busy good friday
Sam Parker . 2025-04-21
MORE AT Google
chips missing from meal and burger came a burnt mess in box
Adam . 2025-04-05
MORE AT Just Eat
Food arrived on time. Was hot and tasty
Louise . 2025-03-31
MORE AT Just Eat
Excellent Fish and chips as usual. Highly recommended!!
Chris . 2025-03-29
MORE AT Just Eat
Best fish and chips in the area.
Jimbo . 2025-03-28
MORE AT Google
The ‘10-25 minutes’ delivery estimate was way off, and then when the food did turn up it was lukewarm at best. Chips were mushy, cod roe greasy. Not good
Lisa . 2025-03-27
MORE AT Just Eat
Disappointing. Partly my fault l ordered wrong item. However l didn’t taste any vinegar and hardly any salt. Taste and appearance of meat not to my liking and garlic sauce too, l didn't like.
Diana . 2025-03-25
MORE AT Just Eat
I have ordered from here a number of times and it's usually the best however sadly tonight the food wasn't great. the food was stale and the cod roe was squshed and soggy in a bag and the curry sauce was watery. its a shame as iv wasted £18. and was really looking forward to it. maybe next time will be better.
Alexandra-jaime . 2025-03-08
MORE AT Just Eat
Was hot and lovely highly recommend
Paula . 2025-03-08
MORE AT Just Eat
The food was great and the customer service of the store was 10/10. The driver messed up my order first time round but Caspian went out of their way to make sure my second order reached me and also gave extra bits. Thank you caspian!
Noushin . 2025-02-27
MORE AT Just Eat
Food is always FRESH!! That’s the best thing! Love it!
Lawrence . 2025-02-21
MORE AT Just Eat
Cod and chips were absolutely delicious
Shanice . 2025-02-19
MORE AT Just Eat
Guess they were busy because delivery time kept increasing but received within 30mins of placing order. All good.
Diana . 2025-02-16
MORE AT Just Eat
Great food, large quantity & fast delivery
Paul . 2025-02-14
MORE AT Just Eat
Excellent quality Fish & Chips
Mo . 2025-02-13
MORE AT Just Eat
I recently visited this fish and chip takeaway, and it was absolutely worth the trip from Stratford! From the moment I walked in, I could tell this place takes pride in serving top-quality food. The fish was golden, crispy, and cooked to perfection, while the chips were fresh, hot, and had just the right amount of crunch. Nothing was soggy or overcooked—everything was made fresh to order, which really sets this place apart. What made me choose this takeaway were the glowing reviews, and I can confidently say they lived up to the hype. My kids loved every bite, and it’s rare to find a spot where everyone in the family is satisfied. The portion sizes were generous, and you could tell the ingredients were fresh. It’s not just about the food—the service was friendly, and they really seem to care about their customers. I hope they keep up this level of quality because places like this deserve all the success. If you’re looking for proper fish and chips done right, this is the place to go. I’ll definitely be coming back, and I recommend it to anyone who appreciates good, fresh, and perfectly cooked fish and chips!
Twin1 & Twin2 . 2025-02-11
MORE AT Google
The cod was nice and crispy but the chips were terrible, mostly small scraps and not good!!
Yusuf . 2025-02-08
MORE AT Just Eat
Lovely burgers with a choice of toppings
Darrel . 2025-02-06
MORE AT Just Eat
a bit surprised that the burger didn't come with salad or other filling. if I was supposed to choose filling, I must have missed it. also the chips were cold. fish very nice and a good size.
Christine . 2025-01-30
MORE AT Just Eat
Nice food - delivered at the time specified after 5 minutes was added during the prep.
Clive . 2025-01-24
MORE AT Just Eat
Mushy peas needed to be more mushed but otherwise great.
Diana . 2025-01-21
MORE AT Just Eat
Comida recién cocinada, el pescado es excepcional. El personal es educado, amable y un grupo encantador. ¡No iría a ninguna otra parte!
Yasmin R . 2025-01-19
MORE AT TripAdvisor
Apart from the food was delicious it was hot when arrived best food delivery I've had
lorraine . 2025-01-19
MORE AT Just Eat
Ordered through uber eats, sadly my burger was missing (likely uber eats fault). I called the shop and explained the situation. They kindly agreed to prepare another burger for me. When I arrived at the shop to collect, they even offered me some chips on the house for my troubles. Good food, good people. Important to support small local businesses like this
ar . 2025-01-18
MORE AT Google
Apart from the missing curry sauce on my order the food was really good
Hannah . 2025-01-16
MORE AT Just Eat
Cold fish not like usual unfortunately
Dr . 2025-01-12
MORE AT Just Eat
The best fish n chips around. Thank you
Aisha . 2024-12-20
MORE AT Google
Our go to chippy , lovely food !
Janice . 2024-12-20
MORE AT Just Eat
The food was ok but very greasy
Russell . 2024-12-19
MORE AT Just Eat
The kebab and chips are always really nice.
Karina . 2024-12-12
MORE AT Just Eat
Very tasty and good value for money.
Dee . 2024-12-03
MORE AT Just Eat
the portions are for kids for the price I paid it wasn't filling at all I've paid l3ss in alot of places and had more food
Alisha . 2024-11-26
MORE AT Just Eat
Donner wrap was barley warm but everything else was good
Mark . 2024-11-23
MORE AT Just Eat
Forgot to order a gerkin with my order, called up to ask them if we could pay for it cash and they just added lne for free, thank you
Stevie . 2024-11-22
MORE AT Just Eat
Food arrived quickly. BONUS. Unfortunately the chips were just warm and the saveloy was not only cold (as I bit into it) it was full of water and lacking flavor. As it was my first order with them, thought I'd pop it into the air fryer....nope. absolutely disgusting (I know they are full of rubbish anyway but this was gross). Thought I'd feed back to them. The staff just listened and said absolutely nothing. No customer service at all, not even a sorry. I didn't even want anything back, just an acknowledgement of their poor quality. Nothing. Could not have been more dissatisfied.
Michelle Yardley . 2024-11-20
MORE AT Google
Yum first time I’ve tried here and safe to say I’m impressed. Best fish and chips in Romford hands down
Ope . 2024-11-17
MORE AT Just Eat
Delivery good but item missing from order.
Vicky . 2024-10-25
MORE AT Just Eat
chips luke warm and pie was frozen
Paul . 2024-10-25
MORE AT Just Eat
The cod was lovely, but the chips could of been beta, seemed as they had been sitting around in the box for a while.
Elaine . 2024-10-23
MORE AT Just Eat
The food was dripping with oil. When i opened it the oil dripped on my clothes. Normally the food is good here. But this time the quality was bad. Swmming in oil.
meena . 2024-10-23
MORE AT Just Eat
Had large cod which must of been on a diet before it was caught hardly no fish at all
del . 2024-10-18
MORE AT Just Eat
Food was delicious, but more importantly the server in the shop was so lovely. There was an elderly lady in there who seemed to be quite vulnerable. He sat and chatted with her for at least 20 mins when I was in there. Gave her food/drinks, helped her open her ice lolly. Was so refreshing to see a young man being so kind to the elderly, I’m unsure of his name but he had a lot of tattoos and a bun!! If you see this your kindness doesn’t go unnoticed!! :)
Lily Maher . 2024-09-24
MORE AT Google
One of the two medium cod ordered was replaced by two small cod, which seem to have been left in the warm store too long as they both had hard batter and the fish inside both of them was dry and tasteless so most of it ended up in the bin
David . 2024-09-14
MORE AT Just Eat
Excellent service. Food exceptional. Thank you
Roger . 2024-09-06
MORE AT Just Eat
The quality has gone down. The portions have shrunk and are not consistent each time. I’ve just gone on to order again for easiness and now the sausage and batter meal has gone up again to £7 it doesnt warrant that cost at all u barely get any chips
Katie . 2024-09-05
MORE AT Just Eat
Fish was awful it was dry and smelt but not of fish under the batter the fish was brown and dry only fit for the bin so disapointed would not order from them again
Linda . 2024-09-05
MORE AT Just Eat
Amazing food delivered bang on time - couldn't be happier!
Stuart . 2024-09-03
MORE AT Just Eat
delivery was quick and food was hot, kebab meat was nice (lamb doner and lamb shish) and portion sizes were ok. unfortunately a portion of chips was missed which I had to go and pick up as they didn't have a driver to send it out. some of the chips were undercooked, cucumber in the salad was slimy and yellow. bit expensive compared to our usual place but we tried it out because there was a discount offered.
Shelley . 2024-09-01
MORE AT Just Eat
Nice food and huge portions. However, it could be nicer if the chips were cooked for a bit longer and there weren't so many small potato ends
Eileen Collier . 2024-08-30
MORE AT Google
Delivery time kept increasing by 5mins for 30mins. Arrived securely packed and delivered (heat) hot. Food although good not up to usual excellent standard.
Diana . 2024-08-22
MORE AT Just Eat
first time certainly won't be the last. fish was lovely, batter thin and crispy. excellent, well done 👍
Mike . 2024-08-20
MORE AT Just Eat
I like that they do a small portion of cod & chips for £6 all day every day
Jeanette Sellwood . 2024-08-03
MORE AT Google
My large Cod was piping hot, batter was light and crispy and the inside was fresh and delicious. Medium chips portion was a decent size but the overall quality of the chips were very average.
Casey Falconer . 2024-07-28
MORE AT Google
that was the best fish and chips I have had ever...in this area...highly recommend..
Patricia . 2024-07-12
MORE AT Just Eat
Gorgeous hot food and no grease!
Stephanie . 2024-07-07
MORE AT Just Eat
Been a few times,hoped the chips would have some potato as got more crispy bits than chip not great portion either. Pies nice though.
Loopy Lou . 2024-07-02
MORE AT Google
Very fresh cod and delivered piping hot. Excellent quality and would thoroughly recommend. Thanks!!
Chris . 2024-06-29
MORE AT Just Eat
As is usual, appropriately packed, received everything l ordered, properly cooked and hot.
Diana . 2024-06-24
MORE AT Just Eat
Good quality and good value and good delivery 5*
Steven . 2024-06-23
MORE AT Just Eat
Best fish bar around, batter on the fish is lovely and thin and not greasy, delivered piping hot
David . 2024-06-18
MORE AT Just Eat
Such a shame I don’t like leaving bad reviews as food here is nice but my order was ruined tonight I ordered a mixed shish with garlic sauce and it had chilli sauce all over it I couldn’t eat the kebab I was able to eat the chips
Joe . 2024-06-14
MORE AT Just Eat
Lovely fish and chips probably the best I’ve tried in Romford got it delivered off Uber eats and food come hot fish was still crispy and there curry sauce was good definitely will return
Mr Happy . 2024-06-04
MORE AT Google
Tasty cod 'n' chips arrived hot and on time.👍
Yusuf . 2024-06-04
MORE AT Just Eat
Wrong sauce in donor roll, hot chilli instead of garlic mayo, unfortunately made it inedible, also missing pot of burger sauce
Chris . 2024-05-31
MORE AT Just Eat
Fantastic food - unbeatable value!
Josephus . 2024-05-30
MORE AT Just Eat
Normally really good but the sausage this time was almost like rubber in the middle, off putting
Andrew . 2024-05-23
MORE AT Just Eat
Food was absolutely lovely as always! Had small cod and chips was perfect.
Maria . 2024-05-17
MORE AT Just Eat
Ordered a mini cod and chips for £8.00. Was cold and horrible . Gave me around 13 chips and the cod with batter was shaped in a circle with minimal fish . Waste of money and very disappointed. How can I get a refund ?
Happy Times . 2024-05-16
MORE AT Google
Good well cooked tasty and flavourful food
Dalvinder . 2024-05-11
MORE AT Just Eat
Possibly the worst fish and chips I’ve tasted
Jo O'Meara . 2024-05-06
MORE AT Google
The food was delicious as usual the batter really crisp just a little on the cold side as a delayed delivery but looking at the map I wonder if the delivery driver did another drop off before us but still edible
Suzanne . 2024-05-01
MORE AT Just Eat
always great food from caspian sea
Karen . 2024-05-01
MORE AT Just Eat
Very good service very polite food hot
antony . 2024-04-25
MORE AT Just Eat
I have been coming to caspian since i moved to Romford, amazing staff always on point with food, its nice to have a conversation while i wait for food. When i see they are busy and i placed my order i have no issue waiting as it allows them to have ease when preparing, nothing wrong with having patience. I do recommend this place as you won't be disappointed with service, food and general atmosphere. Kind regards, Nadim
NK GAMING . 2024-04-16
MORE AT Google
Fish was hot & crispy. Very good order.
Dal . 2024-04-13
MORE AT Just Eat
Food is great. Poor customer service from the 2 women (one older and one younger) who work there. You get attitude from them just for asking questions. For this reason I would never go back there.
Mitesh Patel . 2024-03-30
MORE AT Google
This is my favourite fish & chip shop in the area! Amazing food, especially the chips.
Lee . 2024-03-29
MORE AT Just Eat
The food arrived hot and fresh. All of it was delicious. The cod was extremely tasty and the children loved the cod bites.
Miss . 2024-03-23
MORE AT Just Eat
This is by far one of the best fish and chip shops around here! Although we found the lamb doner wrap extremely greasy this time! It’s usually absolutely amazing!
Blake . 2024-03-13
MORE AT Just Eat
Food was cold, chicken wings were dry and keebab was overpriced for what it was
Laura . 2024-03-12
MORE AT Just Eat
I placed an order online and forgot to order the curry sauce.I phoned Caspian to see if I could get this added to the order and pay in cash .I was told this could not be done.When the order arrived there was a pot of curry sauce with a smiley face.What a lovely gesture, my new favourite chippy in Romford.Will definitely be order again.The fish and chips and chicken was amazing. Thank you !
karam singh . 2024-03-02
MORE AT Google
I order doner kebeb without onion but receiver with planty of onion, big minus for salad , and kebab arrived cold only two star I give....
Marki . 2024-03-01
MORE AT Just Eat
If we had received the cod might have been 5 stars! Its just annoying when one person doesnt get their food and you cant re-order the missing item without paying delivery again.
Kevin . 2024-02-29
MORE AT Just Eat
ordered with chilli sauce and extra chilli sauce, even states this on receipt. delivered smothered in some sort of mayonnaise. only fit for the bin, total waste of money.
stuart . 2024-02-27
MORE AT Just Eat
Chips clearly the last ones and the fish was more batter than anything. Rubbish
Rebecca . 2024-02-21
MORE AT Just Eat
Fish was dried out and chips were obviously the end of the pile - hard crispy with minimal potato - very poor show today
Lisa . 2024-02-17
MORE AT Just Eat
Nice thin batter, piping hot, delivered on time
David . 2024-02-16
MORE AT Just Eat
Food is amazing burgers perfect chips hot and fresh
mike . 2024-02-13
MORE AT Just Eat
2 medium cod arrived red hot freshly cooked beautiful food, would not order from anywhere else chips are very good also
Terry . 2024-02-10
MORE AT Just Eat
10/10 food was piping hot and fresh.
Tamara . 2024-02-06
MORE AT Just Eat
I have lived in Romford all my life and have never found a good fish & chip shop. I ordered from Caspians first time today, regret not doing it earlier!!! Best fish & chips in Romford! Food was fresh and amazingly tasty. My new fav fish & chip shop which il be ordering from going forward!
Komal Choudhary . 2024-02-05
MORE AT Google
Portion small chips hard and cold onion rings over cooked cold I live round corner next time I’ll go to the shop
David . 2024-01-29
MORE AT Just Eat
Due to time taken to deliver food was tepid, chios had become soggy, fish appeared to be overcooked and was dry and hard around the edges
Terry . 2024-01-29
MORE AT Just Eat
Really excellent fish and chips! Highly recommended.
Chris . 2024-01-27
MORE AT Just Eat
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530 Opinions
Fabulous cafe. Eat here regularly and the food is great and staff very welcoming.
679 Opinions
lovely food but everytime I order from here u have missing items. the other day my food didn't even turn up and still not been refunded. think I'm gonna stop using this cafe considering I'm paying for items and not receiving and been refused a 30 refund
1142 Opinions
During the refurbishment we went to another pub quiz but it just wasn’t the same as Kaeti wasn’t there reading the questions and making us laugh! Vicki, Stacey and Tina also make us feel welcome and are always serving with a smile. The Crumpled Horn are lucky to have them all!