Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Similary restaurants in East of England
342 Opinions
I went there early afternoon this past Sunday. Unsurprisingly it was busy not not overly so for a mother's day. Customer service was non existent rather than bad. I did not see any staff member acknowledge anyone in the long queue. Not even a hello, apology for the delay or even something radical like offering the menu to look at. I gave up after being ignored for 20 minutes. Either the staff don't care about customers or need training. Not sure what the 3 members of staff behind the bar were actually doing!
642 Opinions
We are at Cassio Lounge today,we had the best time. The food is amazing and there is plenty of choice for gluten free options here. I ate two Tapas dishes which were the GF hummus with GF bread and the GF patatas bravas. The patatas bravas were incredible,they tasted delicious,came to the table piping hot and were a great portion size for a Tapas dish. The hummus was nice and so was the bread. The cold brownie was delicious,so flavourful and a massive portion size for just under 4 pounds. A handy tip,if you want to order the brownie,if you just want the Brownie you need to clarify when ordering that it is the cold brownie on its own. However,if you want it warm with the ice cream and chocolate sauce you need to request it with that when ordering. My Sherbert lemonade was amazing but there was far too much ice in the glass. The atmosphere is lovely and the decor is lovely. There is a lovely area within the restaurant which has comfier chairs just tucked away by the bar and ordering counter. It is idea for if you want to really relax in the sunshine and have a more private space. The Toilets were clean. Cassio Lounge is a great addition to Atria Watford,it would be nice if Cassio Lounge expands into the former Côte space to offer more tables. The staff were friendly,the service was quick and my gluten allergy was handled well. I would highly recommend Cassio Lounge.
31 Opinions
I love the place, it is nice and comfy, very homey. The menu is very good however what knocks it out of the park is the team! Ewa and the rest of the team really take it to the next level
225 Opinions
Lovely little public house staff very friendly and professional nice atmosphere with a locals I must admit this is the first time I've been in this pub