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4.2

Based on 699 opinions finded in 2 websites

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Nº 161 in 334 in Wyre Forest

Nº 37 of 75 Other cuisines in Wyre Forest

CUSTOMERS TALK ABOUT DISHES WITH..coffeecheeseeggchickenbaconavocadotapascookedpayeggsoldlady

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Jacqueline and I have had three meals over the past few days and every time the food, service and atmosphere has been brilliant.

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William Fairfield . 2024-11-05

MORE AT Google

Really lovely place, good food, great staff

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Katharine Wooldridge . 2024-10-30

MORE AT Google

Some of the best customer service we have ever experienced. Very accommodating for both common and obscure food allergies! Lovely atmosphere! But thank you from us :)

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13Lizby . 2024-10-28

MORE AT Google

Love a lounge, good food, lovely service

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Elizabeth Sherburn . 2024-10-25

MORE AT Google

My Wife enjoyed my surprise birthday lunch here. Great food.

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Tony Perks . 2024-10-15

MORE AT Google

Went to the Tapetto lounge 13 October 24 with my wife. We were shown to our table at 12.05pm. There were at least 5 staff working however, not one of them came to our table to take our order. One member of staff even greeted new customers at the front door whilst holding another customer’s order in her hand. By 12.20pm, we had enough and left. It’s a wonder anyone gets served at all. Shocking!!!

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Juni . 2024-10-13

MORE AT TripAdvisor

Really nice food, decent price with a nice friendly atmosphere and a really helpful friendly staff team. Thank you enjoyed my burger and chips and milkshake

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Cam twister97 . 2024-09-29

MORE AT Google

Just back from a catch up with my friend, we chose the light bite which was soup and tuna and cheese melt, both were beautiful, soup was amazing with a little kick of pepper for £6.95 it was excellent value. Staff were lovely, friendly and attentive. Would have no hesitation recommending Tappetos in Kidderminster

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Eileen S . 2024-09-25

MORE AT TripAdvisor

Fabulous menu with wonderful staff (especially Sydney) in comfortable surroundings & the dog was allowed to join us too! Food was delicious as always as were the espresso martinis. Perfect way to celebrate my birthday so many thanks all - particularly Sydney who was so lovely & friendly!

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Sharon Trigg . 2024-09-13

MORE AT TripAdvisor

Booked a table of 14 for a birthday celebration, children included. Our meal was delicious, service was excellent and all staff members were friendly. All of our food came out in a timely manner considering the amount of us, which we usually struggle with. Great atmosphere, looking forward to returning. Thank you for a memorable evening!

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Imobro93 . 2024-09-08

MORE AT TripAdvisor

The food was nice, and there was a good selection of drinks, but the evening was completely ruined by the terrible acoustics. I couldn't hear even the person next to me without shouting. Unfortunately, I won't be going again

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Paul James . 2024-09-03

MORE AT Google

Great place nice easy table service and all the staff were nice enough. Always busy and the food was fabulous. Will go again

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sarah button . 2024-09-03

MORE AT Google

When we entered, there was plenty of staff and we were soon seated. The staff were very friendly and the overall service was fast but not quite rapid (e.g., 5-10 mins) The atmosphere is nice with with a large array of cultured works of art from a variety of Styles. There are perhaps too many different lights in the ceiling but overall very nice The ciabbatta was crisp and soft but had too much butter and lacked overall flavour: 3 stars The lemonade was the right size. It was also nicely chilled with good flavour: 5 stars

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Emma . 2024-08-31

MORE AT Google

Lovely atmosphere, fab food and reasonably priced. You do place your order at the bar but the staff are all friendly and helpful. They are also really dog friendly with a water bowl and treats available.

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Sarah Marie . 2024-08-24

MORE AT Google

Excellent took the grandchildren there for lunch had a great time

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dermot billingham . 2024-08-20

MORE AT Google

The price for what you get was a bit disappointing. The place was bustling for a weekday, just didn't hit the points we were looking for. I had the shakshuka which was delicious but the portion size was small. Portion for the full English was also quite small, especially considering the price. Might be back for a coffee or milkshakes, but the food price to portion ratio was off putting.

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Amanda Talbot . 2024-08-18

MORE AT Google

Yet another excellent meal, we always enjoy eating here and this evening the staff were particularly impressive. Lovely atmosphere sitting outside relaxing but even though it was busy we were definitely not neglected, they were all a pleasure to deal with, thank you, full marks from us!

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Lynn Thomas . 2024-08-12

MORE AT Google

Quite a nice establishment, but nothing special. Ordered a burger which tasted good. Chips were a bit cold. Ordered onion rings and just 2 or 3 were stuffed inside the burger. Expected 5 or 6 served separately.

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Gazb26 . 2024-08-02

MORE AT TripAdvisor

This was my first time here! The staff were amazing.(especially Katy, who served us) they were all Very friendly and helpful. Very polite.. The food was amazing & I absolutely loved it. I will definitely be back very soon. Also it is Dog friendly, so that's a bonus! 💕💕

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dizzyd72 . 2024-07-18

MORE AT TripAdvisor

Always a great meal and atmosphere at Tappetos

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Sara Fearnall-Coleman . 2024-07-11

MORE AT Google

Wonderful place, great atmosphere, great food. The staff are lovely and treated our greyhound like royalty too ☺️

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Nick Pain . 2024-07-08

MORE AT Google

Lovely relaxed venue, food and service were excellent.

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Ian Borland . 2024-06-29

MORE AT Google

Lovely place, food is lovely too, the staff are so friendly and helpful and it's a lovely relaxing atmosphere with outdoor seating by the water if you want to sit outside, the bifold doors open when it's warm weather so you can sit inside with fresh air

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Marie Allen . 2024-06-25

MORE AT Google

Lovely stuff. Great food, staff and venue. Always a bonus when we can take our dogs with us too

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Yvonne Clayton . 2024-06-16

MORE AT Google

Being an artist, I love the quirky decor, along with gentle lighting, creates a calming, ambient place to enjoy some lovely food...nice, polite, hard working staff...thankyou 🙂

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Jeanette Phipps . 2024-06-13

MORE AT Google

Oh my what a fantastic gluten free menu had the best food so nice to go out for lunch and be offered a huge menu instead of one item only available to eat. Fantastic for celiac’s highly recommended and very delicious . Thank you

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Amanda Hudson . 2024-06-07

MORE AT Google

Lovely evening out at Tappeto Lounge, good food and well looked after. We will come again 😍

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Lee Hemming . 2024-05-14

MORE AT Google

me and my friends come here all the time and i tend to have the chicken, bacon and avo salad and it is delish! i normally come on a monday so i get a free desert too as theyre unreal. staff are always so kind and welcoming

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grace d . 2024-05-13

MORE AT TripAdvisor

Nice food, nice place - that’s it really 👍

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Rod Addis . 2024-05-01

MORE AT Google

Great food and nice service. Nice and light at the front near the windows. A bit dark and dingy further back and in the toilets. Big menu, great hangover food. You have to order via a QR code to the table number. Very nice, and will be looking at whether there are others around the county. Yum.

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Katie G . 2024-04-28

MORE AT TripAdvisor

We went last night. We had tapas and it was really lovely food. The service was brilliant. The young chap behind the bar was very helpful especially as I didn't have a clue how to pronounce anything or even what it was. He was absolutely happy to help and looked like he really enjoyed helping me which, when you feel like an idiot asking, is a really lovely helpful member of staff. The young lady there serving came straight over to us asking if we wanted any other menus like vegetarian or gluten free which was nice and then she told us how to order up at the bar. These are all things which make you feel more comfortable and at ease with where you are. I would definitely recommend this place. I'm definitely going back. Oh the food..........

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Taz Fow . 2024-04-23

MORE AT Google

Delicious food and friendly staff, relaxed atmosphere, just what you want when you go out.

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Donna Hughes . 2024-04-22

MORE AT Google

A fan of this group of restaurants. Recommend

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Sharon Lewis . 2024-04-19

MORE AT Google

I regularly visit this lovely place, the staff are always so friendly and go above and beyond to make sure you have everything you need, on my friends birthday the lady serving even put a candle in a brownie for her after I asked if there was a little something she could do, Fantastic with children too. I have tried most things on the menu and never had a bad meal, it’s all beautiful high quality food with lovely presentation, the drinks and cocktails are also amazing, the twisted club is my current favourite and a Betty blue cocktail. The decor is lovely good conversation starters, I find it really interesting love the vibe very relaxed my children love talking about all the different things on the walls. There is a selection of games which my daughter loves getting out to play it’s nice touch, and brilliant idea for keeping them occupied yet still interact with the people on the table, it’s a really good idea for bringing people together. The food is never a long wait and is always hot and freshly cooked, staff are always happy to change anything if you’re not happy no problem at all. It’s always impeccably clean as are the toilets. Highly recommend

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Laura robinson . 2024-04-14

MORE AT Google

We were passing by to Manchester and stopped for quick brunch. After walking around there was nothing much to choose from we found this place. It was well worth the stop. Food delicious. Staff was very helpful and friendly, top class service. It is also children friendly. Family friendly place. Definitely recommend this place.

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Masood Tehmina . 2024-04-12

MORE AT Google

Great service, great food ,definitely go back

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Michaela Mucklow . 2024-04-09

MORE AT Google

Lovely relaxed atmosphere... cant wait to go back x

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Josie Green . 2024-04-08

MORE AT Google

Lovely day with friends .lovely food and drinks

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Jen Vaux . 2024-04-04

MORE AT Google

Great addition to Kidderminster, had brunch here. Eggs Benedict and Salmon was delicious, would definitely recommend.

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Jack Crisp . 2024-03-16

MORE AT Google

Lots of delicious vegan options!! Lovely atmosphere with friendly staff and ~interesting~ decor

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Zinath Rahman . 2024-03-15

MORE AT Google

Lovely place and great service, everyone is so nice there. Would recommend!!!

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Thomas “tiron” Harris . 2024-03-12

MORE AT Google

A great place fir good value food and Beverages.!

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Paul Turner . 2024-03-07

MORE AT Google

Disappointing… Ordered a couple lattes and a couple breakfast items. The ordering happened using QR code, it seems like there’s no table service in this place. Felt a bit like a canteen in that sense and not really a lounge. Since there’s no table service then I don’t really understand the prompt for tip since I am doing all the ordering anyway? The coffee came out burnt and had coffee grinds all over the rim and at the bottom of the cup. Breakfast took almost 25 minutes to come out when the place was half empty. Chorizo was overcooked and black in some places. Poached eggs were hard. After asking for replacement eggs they came out with a puddle of complimentary water in which eggs were boiled still on the plate and when the eggs were cut open they were undercooked. The eggs whites were raw and snotty. Fried eggs on another dish were also hard but we lost the will to ask for replacement after the poached egg nonsense. Makes you think whether the chef is lacking basic skills or simply can’t take criticism or both. But when the place can’t even cook the eggs it raises questions about the standards…

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L B . 2024-03-04

MORE AT Google

6 of us went out for tea, including our 3 year old Grandson, to celebrate my husbands birthday. Our Grandson was made to feel so welcome, (we were too!) he was given a colouring sheet and some crayons and his own menu. He was also provided with some chunky, plastic cutlery. I have never known a restaurant to do this. It was brilliant . The service was great, the staff were so friendly and the food was lovely. We were so comfortable and looked after so well, that we all ordered dessert, which we weren’t going to and they were delicious. We had a really good evening with really good food. Thank you.

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Jacqueline S . 2024-02-29

MORE AT TripAdvisor

Brilliant place staff friendly good food great cocktails

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joanna richardson . 2024-02-26

MORE AT Google

Everytime Fabulous. Staff are Awesome, helpful and kind

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Nigel Watson . 2024-02-26

MORE AT Google

Lovely friendly staff. I only had the soup, but it was good quality and a good flat white. I observed other customers were getting a nice meal at their tables. The only negative was that the gents had a plumbing problem and a light was missing.

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Michael S . 2024-02-21

MORE AT Google

Lovely atmosphere, great drinks, would definitely recommend (especially over a game of Dobble!)

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Rach Cooper . 2024-02-20

MORE AT Google

Had a birthday celebration meal at Tappeto, gorgeous food and drinks and a welcoming friendly atmosphere.

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Nicky Harris . 2024-02-15

MORE AT Google

Another great time at another Lounge Friendly staff and a great atmosphere The excellent menu was as good as ever for a vegan and a coeliac Recommended!

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Oliver Andrews . 2024-02-11

MORE AT Google

Great food, good tapas staff are very friendly, good cocktails and great selection of beers

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Ryan Jones . 2024-02-02

MORE AT Google

No welcome in arrival and had to go and place order. Food arrived quickly but cold or barely warm. Place not very busy so can’t understand why food so cold. Not just one item but various over the 2 meals we had. Dish for side item was badly chipped and looked like they were struggling to find I chipped dishes. No check made by server so felt couldn’t complain. Plates still left on table over 25 mins after we finished so felt didn’t want to order a second element . Seemed short staff for a lunchtime although one staff on phone and casually drinking a pop behind the bar. Very unlikely to return in forceable future. Prefer other local lounges sites where exceptional food and service received

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Rosemary B . 2024-01-18

MORE AT TripAdvisor

Great food and great swift service. A nice vibe and good music. Alice was lovely, it can be difficult sometimes taking my grandfather out somewhere to eat in his wheelchair getting the wheelchair in and out of a restaurant and he is hard of hearing so not everyone is understanding but Alice was really friendly and accommodating. Thank you.

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Matthew Griffin . 2024-01-15

MORE AT Google

Great food, great venue, good service.

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Ben Gibbons . 2024-01-01

MORE AT Google

Went in on Christmas eve for food and drinks ask 2 leave with dogs due someone's dog barking assumed it was ours dogs. They was well behaved.

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Angela Williams . 2023-12-25

MORE AT Google

Sloppy in all ways. Service - tell guests we need to order at the bar. Put a notice on the board where it says ‘Please wait to be seated’ at the door or print it on the menu. So many servers walking past, catching your eye but totally uninterested in asking if maybe we needed some guidance. When mentioned the answer was oh sorry you should have been told and it’s on the app……😡 Maybe we’re not from the town, maybe we don’t even live in the UK…maybe I don’t want to have to download yet another app to tell me to order from the bar! Good customer Service is an art form and this place seems to think the random art displayed on the walls is enough art for them! No goodbye or thank you for your custom, is ‘everything ok with your meal’ care….just sloppy all round.

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I Em . 2023-12-21

MORE AT Google

Tapas Tuesday is delicious and great value ,the wine is lovely .Staff are cheerful and welcoming .

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Rachel Tandy . 2023-12-20

MORE AT Google

The chicken salad gave me food poisoning. I’m 28 weeks pregnant and this was horrific to go through for me and baby. I called to let them know, they said they’d investigate and call me back - heard nothing. Absolutely atrocious, do not eat here!!!

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Libby Weston . 2023-12-11

MORE AT Google

Miserable staff. Dirty floor and uncleared tables. Staff on phones instead of serving. Dirty cups. Really gone downhill 😔

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Lisa Blakeman . 2023-11-26

MORE AT Google

Lovely lunch. Couple of Tapas to start. Bang Bang Chicken was very good and the vegetables in the dish were fresh and cooked well. Very tasty. Nasi Goreng was good too. Ordered at the table using the app, but plenty of servers around. We’ll be back. 👍

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Yvonne O'Neill . 2023-11-25

MORE AT Google

Such a great place with very friendly staff and of course excellent food,tea and coffee! Highly recommend this place for all visitors.

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Halder Azad . 2023-11-20

MORE AT Google

Nice atmosphere and choice of menu. Service was on the show side, I waited some time before a member of staff came to the sign that said ‘wait here to be seated’ and then was told I could sit anywhere - so why make me wait. Ordering was via an app, no personal service - and I was asked if I wanted to tip when I paid - before I had even received my meal!! I tip based on the food and service received like I have always done. The food I ate was nicely cooked - though it should have had avocado and gherkins - both of which were missing. If a member of staff has asked me of the meal was OK whilst eating, I would have mentioned it. But I never had any further contact with the staff even when I left. What happened to the art of service ? Or even human interaction - is that not part of the eating out experience?

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Graham Halls . 2023-11-10

MORE AT Google

Excellent friendly staff. Great atmosphere, the lounges have a great look to the interiors. And the food was excellent ant fault it.

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Andy O'neill . 2023-11-08

MORE AT Google

2nd visit here, first time was great no problems lovley food , unfortunately 2nd time was a disaster, I had booked a table mid week for the Saturday at 6pm only to be told it had been cancelled?? I had no email regarding this, they found us a table right by the door which was constantly being opened and closed (so it was quite chilly) as they informed us that no other tables were available! The "restaurant" was not full and a couple of tables were empty during our meal, we were offered free drink each due to the booking being cancelled by them, so we went to order and then got told only 2 alcoholic drinks we could have, the table was for 6 of us??? Managed to get 1 more free drink, it should of been 6 free drinks! This has definitely put me off going here again even though the food was OK. poor customer service, I should have been notified if your booking system was down, not only that you have to either order from an app or go up to the bar to order!

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Claire HH . 2023-10-29

MORE AT Google

We visited Tappeto Lounge on Sunday evening for a special occasion and enjoyed a fabulous meal. The staff were all really lovely and helpful, the service was fast and the food was delicious. We don’t live nearby but every time we’re in the area we like to visit Tappeto Lounge 😍

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Kate Christie . 2023-10-23

MORE AT Google

Came here for the Halloween quiz for the first time - had a brilliant time! I come here fairly regularly with my partner or friends, we always have an amazing time. First time we've brought my 13 year old daughter here, and we all loved it!

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Jet25966841591 . 2023-10-23

MORE AT TripAdvisor

I met a friend for lunch & she recommended the Miami Brunch which I thought was absolutely delicious the service was very good & the decor was amazing I shall definitely be back at some point.

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Nicola Birchley . 2023-10-19

MORE AT Google

A good experience and will visit again. I would recommend this place. They cater well for allergies and is nut-free as well so was perfect for me. The food portions were reasonable for lunch time and were delicious. Different decor to the usual cafes/lounge places with a rustic feel to it - an interesting place! Didn’t visit the toilets so can’t comment on that. Staff were friendly and helpful. Great menus for vegetarians and vegans too.

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Anje TL . 2023-10-14

MORE AT Google

First time visiting with a friend and I'm definitely going back. Had a Philly cheese steak( if I remember correctly)ciabatta with sweet potato fries and a vanilla latte. Absolutely delicious 😋

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Penny Collett . 2023-10-13

MORE AT Google

Ordered from the app the food was fast and delicious Ella and Tammy are super fab and friendly! People mention the dirty tables and I don't agree but you make the judgement, we had a vegan and normal main meal and both great quality

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Emily Williams . 2023-10-11

MORE AT Google

My two criticisms would be luke warm food ' beef burger. Secondly- asked for salt / vinegar, never came had to hunt them down and no mustards available????

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Wolves222 . 2023-10-06

MORE AT TripAdvisor

My big breakfast was delicious and well cooked. Tea cake was yummy too. The restaurant could be cleaner.

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Faye Wong . 2023-10-06

MORE AT Google

Beautiful food, and great friendly staff.

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Kirstie Watson . 2023-09-04

MORE AT Google

Great spot next to the canal, lovely food and drinks. Our server Ella was super friendly and made sure we had everything we needed! Best place for a bite to eat in Kidderminster.

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Isla D . 2023-09-03

MORE AT TripAdvisor

Love this place Friendly Prices are reasonable

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shelley stock . 2023-09-01

MORE AT Google

Lovely service, wonderful atmosphere and decent food.

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Daniel Kimberley . 2023-08-30

MORE AT Google

This place was jumping and it was a Tuesday night in Kidder! Excellent food and the staff were happy and pleasant as well as efficient. Big thumbs up from me.

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Ellie Hurst . 2023-08-24

MORE AT Google

Worst lounges chain I've been to, multiple tables were left dirty even after being cleaned by staff, food came out wrong twice and then some of it was overcooked. We did come at a busy time but only 1 member of staff on at lunch time to run the floor seems unfair on the individual staff themselves

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Tyler Landon . 2023-08-23

MORE AT Google

Really enjoyed eating here, from entering your greeted with such friendly staff, from finding us a table to telling us how ordering worked. We ordered from the pay as you go app, which I found super easy. Great selection of food, I had the koren chicken burger, and it was super delicious, I could have eaten it twice 😋 It's not expensive to eat here. I would 100% recommend people to come here if staying in Kidderminster, I would come again when in the area for sure.

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michaela19862 . 2023-08-21

MORE AT TripAdvisor

Cant fault this place one bit, food came out quick and was very tasty and staff were lovely and friendly. We will be back.

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jillsZ6570MB . 2023-08-16

MORE AT TripAdvisor

Very good service. Table of 6 well catered for by Jess. Particularly friendly and accommodating, even helped with our dog and made sure she was comfortable.

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William Jordan . 2023-08-13

MORE AT Google

Forced to find somehwere after our hotels failure to provide a decent breakfast we were pleasantly surprised at how welcoming and friendly the staff were, the range of choice on the menu, the speed of service, the quality of the food and the reasonable cost. would recomend this establishment to anyo ne

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Mike L . 2023-08-08

MORE AT TripAdvisor

Fantastic gluten free menu, over 30 item including tapas, burger, puddings and breakfast. Wish we'd found it on the first day of our holiday

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Lorraine J . 2023-08-07

MORE AT TripAdvisor

They have a gluten free menu very similar to the main menu

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Dan Jones . 2023-08-07

MORE AT Google

Came here with my family the staff were very friendly and accommodating the food was excellent my youngest is a coeliac and his choice was amazing he certainly went away with a full belly would highly recommend anyone coming here I will certainly be back

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Roger J . 2023-08-07

MORE AT TripAdvisor

love it here. Staff always great. Food is awsome. Reading some of the reviews here I’m wondering if I’ve been going to the same place ? Been going for years. Staff always brilliant. Food always been spot on. Irrelevant of what we have. Never ever had a bad experience. Keep it up. !!

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carpslayer . 2023-08-06

MORE AT TripAdvisor

Delicious food, excellent service, beautiful decor 💫

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Stacey Louise . 2023-08-04

MORE AT Google

used to really enjoy coming here but seems to have gone a bit downhill recently, my mums wine glass wasnt clean and the avocado toast consisted of unripe avocado and very tough bread. disappointing but not terrible

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g . 2023-07-30

MORE AT Google

We went for lunch and ordered the pancakes and bacon with syrup. Only after eating about half of it did we discover they were in fact mouldy. Replacement food ordered and when it was brought to our table it was the wrong items. They had given us someone else’s food. Only got a half hearted apology from the staff who said the manager was on holiday. Only excuse given was they have a new chef . Well guess what.. they could do with another. All this from an establishment wit a supposedly 5 star food hygiene rating. MOULDY food and staff that couldn’t care less. Won’t be returning in a hurry and would recommend others to avoid as well.

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Tim S . 2023-07-15

MORE AT TripAdvisor

One of the best restaurants in Kidderminster! The halloumi fries were amazing! 10/10 definitely recommend! 👍👍

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Luke Woodward . 2023-07-15

MORE AT Google

Great place with brilliant food and drinks, and a lovely view and interior design. Service was fast considering that it was quite busy when I went

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Emily Popkin . 2023-07-11

MORE AT Google

Had lunch with a friend here last year. I told the lady that took my order that I had a bad allergy to sesame seeds. She informed me the allergy wasn’t in the food I ordered. When the meal arrived it was covered in sesame seeds. I sent it back and the manager came to talk to me. He was very apologetic and took my email, phone number and name. He said he wanted to make up for the big mistake that had been made so told me to email him what had happened and send my details over. I did so but didn’t hear anything for months. I rang up and spoke to the same manger that had helped me on the day, he again was very apologetic and said he would get straight to it. That was in December last year and I haven’t heard a thing since. Not only is it awful that they put the thing I’m allergic to in my food but they then just ignored me. If had eaten that food I could have ended up in hospital. Very bad service

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Ellen . 2023-07-07

MORE AT Google

Having visited Tappeto several times now I can absolutely recommend. It has always had a lovely, welcoming, friendly atmosphere with a good mix of people and dogs! All the staff we have come into contact with have been friendly and helpful and the service has been pretty speedy even when they are really busy. The food is great and decent value for money. As well as vegan they cater for allergies or food difficulties and seem really bothered about this which makes such a change from many establishments. Any dish alterations we have asked for have been totally correct. A good stop for drinks, a spot of lunch or coffee and a cake shaped treat!

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Roni Fantham . 2023-06-27

MORE AT Google

Usually go here for breakfast or brunch, food good, service good, music can be a bit loud when there's two of you trying to have a conversation, but otherwise good all round.

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Dawn Cunnington . 2023-06-22

MORE AT Google

Brilliant place to eat with kids and family. Excellent menu with lots of options and they can tailor the menu pretty easily. Kids really enjoyed their food and the staff were brilliant.

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572rachaelt . 2023-06-05

MORE AT TripAdvisor

So took my partner and her daughter out today for lunch with our grand-daughter. They picked the venue so I always go along as we have eaten here before. A large party had arrived before us celebrating a birthday and a few other tables were filled so apart from the birthday no mad rush. Staff on arrival were fine and explained the basics and said pick a table. No menu handed over so we sat down and took it up on ourselves to grab some off another table. Decided to order at the bar to beat the large birthday bash (didn't work as all there food came out 1st.) Maybe the online app works better than going to the bar, who knows 🙄 anyway mine personally was the twisted chicken club ciabatta. Presentation poor, bacon missing and lukewarm to cold at best. Checked with my partner and her daughter and their food was warm at best so they were happy 🤔 Called the waitress over and politely said food was lukewarm at Best and missing ingredients. She apologized and did offer a free drink and money back, didn't need a drink but thanked her anyway. 2nd waitress brought the refund over and also apologized. Waitress staff excellent so can't fault them. The manager Brett also came over after eye contact and apologized. 2nd waitress did say someone new in the kitchen, maybe who ever are in the kitchen need to check how long food as been sat before sending it out. Better training in that area or chef needs a talking to. Review of training from offering menus to sending food out. Waitress service no problem.

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Paul chuckle Roberts . 2023-05-26

MORE AT Google

Visited Teppetto last night, gorgeous meal , great relaxed atmosphere , great decor, music was good too, helpful friendly staff. Would highly recommend and will definitely be returning soon! 5 star 🌟 🌟 🌟🌟 🌟

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Nikki Lewie . 2023-05-22

MORE AT Google

Terrible service, came here for breakfast with a friend, both ordered a breakfast at the same time, only bought one breakfast out, after 25 mins asked a waitress where the other breakfast was she said she would check, didn’t come back to the table to apologise or let us know what had happened. After going to the bar to question what had happened to our food I was rudely told oh it’s coming now, offered no apology really from the staff, went back to the table and the food came; cold. Offered a free drink for inconvenience by one staff member who was very polite, but don’t really feel that is adequate. Come here very regularly and highly disappointed.

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Elissa G . 2023-05-14

MORE AT TripAdvisor

Been here a few times now. Food is always fresh and nice atmosphere. Served by Ellie today who was very friendly

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Greig Wilson . 2023-05-08

MORE AT Google

We always have a wonderful time here, it's the best atmosphere, service and food/drinks. Came here with a few friends for my birthday. They had lost my booking but did everything they could to accommodate our party:) Service with a smile, and they even sung happy birthday:) Thank you Ella, Sam and the wonderful staff working that night!

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Karen Coaching For positive health! . 2023-04-21

MORE AT Google

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