Tang Chinese Restaurant in Basingstoke and Deane

Ooo, what a let down. Surley staff, reheated chicken starter with very poor presentation. Sizzling fillet beef was tough cow in gravey with onions. No other vegetables, slowly boiled over a tea light. Top dollar for very poor return. Must have been the mid week chef on for people working away from home. Never again when there are so many other top places in Basingstoke.

19 of us came last night to celebrate my daughters 21st Birthday, we had one of the karaoke rooms and it was fantastic. Great food and great service and would highly recommend.

We arrived just after 6pm ahead, the restaurant wasn't too busy. The staff were very friendly and efficient. We had the set menu B for 4 of us. They were very happy to swap one of the dishes and the food arrived very quickly after ordering. As did the drinks. The food was LOVELY, it all tasted great, was very hot and fresh. If anything, the portion sizes for 4 people on the set menu was a little small and a large takeaway rice/main was served for 4 people. However we was satisfied and wasn’t left feeling hungry. Great drink selection. The prices were very reasonable, paying £32 per person (including drinks) We’ll be coming again. Thank you 5*

Lovely place, food not as good as other Chinese in Basingstoke

What a wonderful experience, great food and friendly service. I would definitely recommend meal B, great selection - but be hungry. Plenty of food

Visited on B/H Monday, with my 2 sister-in-laws and another family member. Who were visiting from the Philippines, for my daughters Wedding. We hadn't booked, but we were shown straight to a table. The staff were excellent, polite, friendly and nothing was too much trouble. The meal was quickly served (by robot), hot, spicy, and tasted delicious. As an English guy with asian in-laws, finding a restaurant that cooks great asian food that my in-laws would really like and appreciate can be really hard. But Tang excelled themselves. We all left with full bellies plus a few spare ribs as a takeaway. I can hold my head high knowing I've found a great restaurant. That I know I can take them to on their next visit. Thanks again.

I could not fault Tang when I went for a Sunday buffet, the service was quick and friendly! They were so understanding and accommodating with my friend’s medical needs; so if you have medical needs, allergies or intolerances you should definitely go there, we’ve been to other local buffet places that have treated us like an inconvenience. We loved all the food and the robot that delivered it to us! The only gripe we had (which is nothing to do with the food or service) is that we felt sorry for the fish, as they had an open tank, and people kept allowing their children to put their hands in and touch them! Poor fish! :(

Restaurant food is unique and very tasty. Friendly service. Really very good.

Enjoyable food! There are no Chinese deliveries where I live and I had a 1yr old in bed on my Tod so couldn’t collect. Found this place, delivery was a little bit pricey but I was craving a Chinese so I didnt care 😂 food arrived within the hour (even though I’m outside the area), it was still hot and really tasty. Will definitely order from here again 👍🏼

Great food, cooked fresh, best Chinese in town never had a bad meal, love the Sunday deal, crispy duck pancakes....ummm..

Fabulous food, brilliant staff and marvellous robot waiter. Wish I didn't live so far away. Came here for my birthday and did not disappoint.

The welcome was lovely. The food delicious. And the birthday singing robot just made our day. Thank you.

Such a lovely restaurant and team. So friendly with a great server robot! Really good food, would come again Linda

What an amazing place! The staff are out of this world lovely and helped us to have the best night in the karaoke room! Will be back! Thank you

Very disappointed about there service.they don’t know how to treat the customers who visit them.some of the staff behave like we came for free food.when we arrived there,the staff not welcome properly.and one of the staff member was rude to us.very dissatisfied and not recommending for anyone

Arrived with a group of work colleagues for a leaving dinner do in an area for dinner and karaoke. The karaoke squealed most of the time and there was a video of the singers on the screen singing the songs which defeats the object. Most of the singers on the screen were not the original singers. I had to wait for those that ordered starters to finish before those that only had mains to start theirs. Arrived at 6pm, had my mains at 7.30pm. Ordered king prawn stir fry. It arrived on a side plate and was tasteless. Ate it as I was hungry. The prawns just sat on top of the fried rice. First time their and the last. Left early and glad I only had one course. It was chaos ordering the meal and they should of got our orders before we started and asked if we wanted our mains while others has their starters.

Ordered a takeaway on a Sunday night. Delivery included in the price. Big portions, nice and fresh and quality ingredients like the chicken balls having actual chicken breast in there. I recommend the smoked chicken. Will definitely be ordering again!

I know it was a tuesday night but the place was absolutely empty and when we arrived the waiter told us "the kitchen is about to close so you will have to be quick" (it was 8:45 and the kitchen closed at 10:00 apparently). The food was below average with not a great deal of place and the service was pretty non-existent. Was really surprised when the bill came as I dont believe we had value for money at all. Will not be going back

Absolutely incredible PURE CLASS NOTHING MORE NEEDED TO SAY. ⭐️ ⭐️⭐️⭐️⭐️

Used this place a lot for takeaway, but seems to have gone downhill of late. Dear oh dear, what have you done to the smoked shredded chicken?! It comes as one ‘brick’ you have to chip away at. Add in a chow mein (chicken or beef) that tastes like it’s been cooked in diesel and you’re well on your way to feeling thoroughly let down. At the prices they charge as well, it’s not good enough.

Good food, good service. Buffet cooked to order on Sunday and bank holidays

Fantastic kareoke and Chinese! A great staff night out

We have been going here for the longest always been great but the last couple of time have been a let down atmosphere great restaurant nice a bit of a let down with service put in order for food then they came back and we have to put order in again and then again food was ok not as good as it used to be

Ate here last week. Amazing food and service, we will be returning again when we are next in town!

Lovely food. If only food hygiene rating was at least a 4 we'd go often.

Just Wow! We recently moved to Basingstoke and kinda did all the festival place restaurants. We wanted a lovely Chinese restaurant. I can 100% recommend this restaurant! The service is 10 out of 10. Whoever was moaning about it must have been in a different restaurant. From the the fact we were offered different tables and were seated on a big table for 4 (just 2 of us) to the AMAZING food! It is not often I actually speak to staff and thank them. The robot is super cute too.. it was such fun watching it coming in and out We will be back with family and friends

This is such a great place to go to.I highly recommend it.They have a cat robot which gives you the food which is so cute and amazing.The staff is so lovely and polite.The lighting and interior is beautiful.The food is so nice and they will let you take it home In a small box if you would like to eat it at home.The cat even sings happy birthday.The food is a very good price. I do truly love this place I highly recommend.

We have been a customer for many years with takeaways and occasional visit. Food quality seems to be hit and miss. Normally very good but last dining experience was not so great. All fried items had a heavy oil taste as if the oil should have been changed. Rest of the food was great. The state of the toilets and sticky floors everywhere lets the place down. It needs a good clean or professional cleaning company to clean it regularly. Staff were great.

Nice restaurant and food although the robot is far more friendlier than the staff who always look miserable verging on rude.

Good food, good service - glad we went early as the Karaoke was getting very loud - even though they tried to keep door shut but when open you couldn't hear your friends speak.

Celebrated 21st birthday with a wonderful dinner. Hot Starters were my favourite ! Loved Bella robot singing happy birthday and bringing special birthday pudding! All staff attentive warm and helpful 😀

Decent Chinese in Basingstoke. Food is good and the restaurant is large enough to host a party incl breakout room if needed for any events.

Didn’t even stay to eat, floors in the toilets that greasy that my son had an accident, staff informed yet no cleaning carried out and just a ‘wet floor’ sign put down. Based on the state of the facilities I wouldn’t trust the cleanliness of the kitchen. Absolute joke of an establishment.

Well what a nice little find on an evening out with friends last night. We had the all you can eat and it was very good. Choose your dishes and they get cooked fresh and delivered to your table by a little robot. The manage/owner was a very nice guy who came over for a chat.

Never have I been spoken to in such a rude way as I was in this restaurant. We were missing a dish for my son so I politely asked one of the men ‘excuse me’ he completely ignored me, I then said it again and he just turned around and shook his finger at me, I looked at him as if to say ??? And he shouted at me ‘no busy’ and flicked his hand at me. I was so upset and angry that I didn’t/couldn’t eat a single bite of my meal. Will NEVER go here again

We were in the area and decided to try this place. The place was quiet and were shown to a table straight away. I had the sweet and sour chicken which was ok some of the chicken was over cooked as it was dry and hard. The other food we ordered was good. Overall the location is good, the food is ok, the place seemed clean. The staff were friendly. Nice place to try if you are in the town centre

I rarely leave negative reviews and give businesses the benefit of the doubt but the food I collected from Tangs on Friday 29th December was shockingly bad! To be fair, the crispy duck my partner had was quite reasonable but the sweet and sour chicken balls I ordered were UTTERLY shocking! There is NO WAY that they had just been cooked...the chicken inside was virtually solid and dried out like it had been sitting in a fridge for 3 or 4 days. Out of the 9/10 pieces I found 3 that weren't too nasty but chucked the rest out. Even the cat, who found one on my plate in the kitchen, couldn't stomach it and discarded it on the kitchen floor. The sweet and sour sauce was fine. Often the only way that management discover that their kitchens are letting them down is for someone to complain and, as Brits we rarely do this, so now is the time to review your kitchen procedures before your reputation is harmed further. Your "Scores on the Doors" visit must be pending so time for action, guys!!!!

Had a lovely all you can eat meal here for our Christmas eve lunch. Loved it, the service and staff were great, the kids loved the serving robot, and the food was lovely. Don't need to eat for a few weeks now 😬 would definitely go again.

Excellent takeaway arrived within the time frame they gave us food was lovely and hot, plenty of meat in the dishes we ordered.

Very nice, tasty food, 1st time trying Thai food didn't disappoint. Thought the robot serving food was great fun 😃

Service extremely quick and friendly. Nice people. Food tasty and plentiful. The dessert is hit and miss but not a key part of my meal. I would definitely recommend. Good for karaoke too apparently!

Had a fantastic set lunch. Good quantity, good quality and friendly service. Recommended. Repeat visit, same again.

I'd not been to Tang for several years. When a nearby event finished, our group of four remembered this restaurant and decided it was time to return. The restaurant is a bit of a Tardis. You descend stairs as you enter, turn the corner and bam, you are facing a very large and smart restaurant. It always used to be smart, now it seems extra smart. We were greeted politely and then guided to our table. Prawn crackers were already on the table along with some sauce. What a nice touch. My immediate impression was how charming and attentive the staff were. Everything was so genuine and friendly, when we arrived, during the meal and when we left. We chose fixed menu P. In the past, the main focus of the restaurant was a large help-yourself buffet. Buffet is still offered once a week, I forget when, but we experienced seated dining with service at the table. The food was excellent and staff checked that we were happy with how things are going. Our drinks and tea were regularly topped up without fuss. Great food and great staff made for a very happy evening. We did have one surprise. It was a big surprise. I will not mention it here so you too can have a surprise when your food is brought to the table. You can look forward to it. The food portions were very generous but as the quality was so good we had to try to finish everything and then climb the stairs as we left. It was well worth it. The management clearly has worked very hard to keep the Tang operating at the highest quality of service and food and I can commend them on a job very well done. I will be back sooner rather than later.

Great food great service excellent food

Good food and service. Only let down a little by the toilet area. They now have an automated waiter trolly which was interesting

Restaurant: It was empty so the atmosphere was non-existent. Food was good - roast pork was the highlight. Service was amusing - they use a robot. Takeaway: Best Chinese in Basingstoke (of the ones we've tried). Shredded smoked chicken is superb.

You have to see the robot waiter!!! Very impressive. She/he/it talks more than my ex wife, and about the same level of intelligence......cheers Greg Hall LR MRICS MCIOB MASI MICE and Architect.

Our new go-to place to celebrate, the food and service are both amazing. The set menus provide more than enough food for 4 people and the staff are very friendly. Highly Recommend!

Not a good place to eat not worth it plz dont try waste of money

Excellent! we were a table for 4 people. Superb service and the food was very tasty, hot and delicious. Thoroughly enjoyed by all. The robot was a delight and even came out singing Happy Birthday to myself, and carried a beautiful ice cream with a candle. Well done Tang - we will be back soon ! Thank you

The place was nice, excellent services, polite staff.but unfortunately the meal was horrible, the crispy noodles was like raw noodles , horrible and can't even eat it, completely waste of money

I went here yesterday, the atmosphere was nice, the food was really good, and i really liked the staff there, very cheerful, i actually was so happy with the lady who looked after us, that i waited to thank her! The robot service was soooo sooooo amazing, already planning to being guests here!! Well done guys!

spent about 20 minutes trying to call to place an order and got nothing

This was a special meal that celebrated the eve of our 50th Anniversary. We found it on TripAdvisor and went for their Fish Set Menu which included a lobster. All courses were superb, with generous portions and we were given a container for what we couldn't finish (that became lunch on Sunday). We both decided that it would be worth another visit with all the dishes being served looking enticing. Thank you Tang for starting our celebrations so well

Highly recommended. We enjoyed salt and pepper chicken, wontons, pancake rolls, satay chicken, crispy duck, stir fried vegetables. The set meals are so filling and great value for money. The staff here were attentive and friendly. The 'robot' delivery service is great fun too.

We visited on Sunday evening. We had the Sunday banquet £18.80 per person. We ordered our drinks but they did not arrive. We asked for them again but they did not actually arrive until we were halfway through the starter combination. Then we were told we would have to wait for the main meals. Not sure what the problem was. The food was ok but was not as hot as I expected it to be. A robot brought our food to be served so that was interesting to watch. It also played Happy Birthday. This restaurant is downstairs so may not be suitable for disabled guests. There was a 10% service charge.

Excellent meal, every course was excellent with helpful staff and friendly robot. We will be back soon

Just ordered delivery - meal for 2 - set B. The food was very good indeed and was delivered within the quoted time. Portions were really generous. Well done Tang 🙏👍

We were in the area and decided to get something to eat from here. The place was quiet when we arrived but there were a few more tables filled while we were there. We ordered food and drinks, which the food was brought out by a robot which was something never really seen in the UK before. I had the sweet & sour chicken and we also had beef noodles, also some rice which were good. Overall the staff were friendly, the food was good. This place is a good place to eat.

I have been here many times on business and the food and service (sometimes robots) has been first class. Will always be back here

The quality of the food is excellent, the service ok, the robot waiter makes everyone smile!

The food was great very pleased service was fine and the robot was fun. Happily visit again. Its a yes from us

Very nice food, very nice people, very nice robot

The food is 100% just microwave meals just heated up. The special fried rice was a microwave ready meal without a doubt, as was all the food. Really thin sauces like it came from a packet. We had a set menu and I honestly think it was criminal to charge us for reheated frozen food. Just go to Tesco and save the money

we had a takeaway and was absolutely superb, presented beautifully, the staff were delightful and was not at all expensive, indeed the best we have ever had… highly recommend!

Brilliant experience all around. Food was fantastic with large portions!

Karaoke was so much fun! Portion sizes of food are so big here Tasty food and great value for money!

Great food for an all you can eat buffet. Freshly prepared. Very good and friendly service and good value for money

Had a great night at Tang 8th April, we were in the smaller room, there was 18 of us, a squeeze but thar was our fault but it worked. Food really good and actually too much! Staff were great, really helpful and friendly. Will definitely return, this was our first time.

Sorry to say we did not enjoy was tasteless Seaweed had strange taste. Chicken and cashew was slimy and watery and looked like had mixed frozen veg and no taste. The sweet and sour chicken was tough. We ended up throwing it away

This was my first visit here and I was absolutely appalled. The waiter/ waitresses service was absolutely unbelievable, rude and even leaning over my food. Food order was all messed up and food was gone cold time we got to eat it.

If I could rate 0 I would, I looked past the bad reviews as seemed great, I have been being sick for 48 hours, had to take 2 days of work. Been to the doctors and they said it’s definitely food poisoning, terrible place and on top service was not good.

Lovely place and staff great service good to go to

The food was really good, much better than I was expecting for a buffet. The selection available and quality were great. A really nice meal. The robot waiter was a quirky bit of fun much enjoyed by my granddaughter.

Visiting the area and fancied a Chinese Takeaway, Tangs had good reviews so I thought I'd check it out. Superb, very friendly and great food, I had the duck pancake rolls there freshly made and the best I've ever had, duck in plum sauce and egg fried rice. Brilliant I'll be back 👍

Making Chinese Food Great Again

Excellent service so giving two stars, but unfortunately this "Chinese" food is about as authentic as Latvian feta. Meat was dry and most likely reheated, starters are clearly bought in pre-made. Some of the dishes were tasty, but heavily westernised and not worth the money.

Had a party here party menu was varied and good value. Service was excellent. Highly recommended 👌

A great and splendid place to savour Chinese dishes of delicious and scented traditional food. Warm with hospitality and comfy environment. Nice to have friends or family gathering here. The food is of great value for money. Would come for another time.

We celebrated our daughters 21st Birthday, in one of the karaoke rooms! The food was lovely and the set menu was extremely good value for money. The staff were very attentive and efficient, they looked after us so well. Couldn’t recommend this restaurant enough, the karaoke was so much fun!!

Really good food, very generous portions! Friendly helpful staff and very reasonably priced.

Lovely place good service food was fairly standard. Very special interior and upmarket. I would recommend a visit for a special occasion

Went to the Tang for the first time Exelent I would recommend this place my 2 lovely lady's that I took also enjoyed very much price very reasonable definitely give 5 stars

Takeaways are lush. Great food. Thanks 😊

Never been b4. 16 of us. Separate room to eat. Food just kept coming! Reasonably priced. Enjoyed it. Will go back again.

The staff are lovely and happy. Really enjoyed our food - especially it's arrival by Robot! It.. blew...my...mind I loved it. I hope it hoovers as it goes- or you are missing a trick 😁 I dropped a star as it was a little too cold for me and going to the toilets was a little odd. Also, not sure if their is wheelchair access. Steps at the front and back - maybe worth a call before hand to see if they can accommodate. I couldn't see anything obvious.

Waited 2 hours and food cold . Chips undercooked and cold , chicken balls soggy . The delivery driver said he no change for us. Ended up not taking it as 50pounds for cold undercooked food is not on. Will go elsewhere now

Eaten at 9pm violently sick at 6am dunno what's good but won't ever be coming back

Food was good. Atmosphere and service were excellent. Plenty of friendly staff (including robot that brings food to the table!) and staff members kept checking now and again if everything was satisfactory.

Lovely food and friendly helpful staff

Don't usually post reviews but the last few takeaways have been awful, chips undercooked and bland food Won't be ordering from here again

We came here for our Christmas dinner. I contacted their restaurant manager Brian Yang. He was so helpful.. As we are an automotive manufacturing company running shifts i couldn't confirmed the numbers of staff who can attend. Brian was very patience n even on the...

We came here for our Christmas dinner. I contacted their restaurant manager Brian Yang. He was so helpful.. As we are a automotive manufacturing company running shifts i couldn't confirmed the numbers of staff who can attend. Brian was very patience n even on the day of the party when few dropped out due to illness he was very gracious about it. The table settings was beautifully done with complimentary Chrismas crackers. And the coffee n tea towards the end was great too to reenergise some of us who needs to drive far to get back home. We all love their new robot waitress lol..The food in Tang as usual was superd. Thank you Brian for making this a great Christmas party for my company. Only thing i wud say is..wud have been better if the music playing were Christmas festive songs lol. I think there were sone6chinese backgrounds music lol.

Very unique buffet system, you order as group with choices and they bring in large plate for everyone to share and order as much as u want. Fair price for less choices than other buffet. Good place for family and friends to enjoy unique buffet experience.

Friendly staff and very good food You have to go down stairs to this Restaurant I have been to this restaurant a number of times with my friends and it as never let us down on the food . Service .

Prawn balls tasted very strange as did the sauce with it. Prawn toast and seaweed both had an ‘off’ taste. Reheating and not cooking fresh resulted in me having food poisoning.

Waitress seemed scared of her shadow, mumbled away. Food OK but basically very bland. Sauces were watery & just overall not a good experience. Not for us

The food and staff was lovely and most of all the had a robot waiter which was brilliant. I would definitely recommend this restaurant.

Extremely expensive £18.90 pp, on top of that they will add 10% service charge??? Table service was quite daring. Lady serving us was quite bad mood and looks like was a favour to take plates brought from kitchen by Emma the Robot. The only funny experience was food being delivery by happy Emma bot. Food was standard, have been there before and food was outstanding. Will notbe back again purely because 10% service charge and price on buffet.

Very nice set up and food generally good.