Taj Mahal in Northampton

We have visited a number of lunchtimes over the past few months and have found the experience consistently disappointing to the point where we no longer visit. In general the staff work very hard and give excellent service although are overstretched even when guest numbers are low. The main problem is the constant unavailability of menu items even though the menu has a limited range. You could excuse unavailability on the odd occasion but we have found this to be a repeating issue where the coffee shop resembles "A pub with no beer". The food has always been to a good standard and the staff do try but the management of the coffee shop needs reviewing.

Upon arriving there weren’t many people in the restaurant. We ordered 2 portions of mac and cheese, a child’s chicken nuggets and chips and a cold sandwich. All the hot food was stone cold. I spent 10 minutes searching through the utensils pot to try and find a clean set. The hot drinks from the hot machine were cold and the mugs were dirty. The staff were rude and when giving them our dirty plates he slammed them down on the table and walked away. Overall, not worth it, never coming back

The food is good, but everything else gets worse!!! One lady at the till who was taking money and orders plus bringing the food out!! Firstly the electronic order point said most meals were not available (but they were), then when we did order the food and drink we found we had to clear a table! One coffee machine was empty (more lack of staff) the hot water machine was out of order! When I asked two ladies for condiments they said we don't do them any more, but you can buy mustard in the store!! When I pointed to sachets on a dirty table they said oh! I have a taste card and a Morrisons card, they don't have a barcode reader at the till and said we can't give you the 25% discount because we don't know how.... What a bloody shambles!

Pizza is absolutely delicious. A new household favourite

A rather wonderful duo of pizza chefs, very helpful, and friendly, excellent service. I ordered a 9" Pepperoni Pizza and it was wonderful, I was only able to eat half when I got it home, but I had the other half cold the following day and it tasted just as good. I would highly recommend Papa John's Pizza Shop.