Based on 162 opinions finded in 2 websites
Opinions
The worst place ever. Do not order from here. I ordered a vegan patty sub for my mother and they gave me nothing but the patty. I ordered again because they might have got the orders mixed up, but nope, they gave me the same thing. I called up and asked if I could come in and they can give me a free replacement and they started laughing and I asked for a manager and all they did was say “he’s not here, call on Friday” and hung up. DO NOT ORDER FROM HERE.
Ayaan Hamid . 2024-08-13
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Gluten free is good but staff don't change gloves so contaminated. Same for vegi orders
CHRISTOPHER LLOYD -NORTHAMPTON WH- . 2024-07-13
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I'm not quite a sub person, but the ladies in the shop are nice. Was working in the area and thought lats have a sani. Thanks
Sparky77 Limited . 2024-05-28
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Sarah is the best, always looks after me.
Nahim Islam . 2024-05-19
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Clean store , lovely staff and tasty food I will be returning!!!
Clear Action . 2024-04-30
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I spent £40 in this store and my order was wrong I couldn’t even eat it the food was cold, never going to order from here again! Have to go through just eat to get a refund and when I said about it being wrong the woman was rude and said she can’t do anything about it when there the ones that make it. Don’t order from here cause your food will be wrong and cold. Disgusting 0 stars.
Kayleigh O'connell . 2024-04-12
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Food very good quality and excellent staff
Darren Still . 2023-12-06
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Placed order, it arrived late and stone cold and with missing items! Rang store and the staff couldn’t be bothered to fix it!
Jonny Bradshaw . 2023-10-02
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Food served in subway store is really delicious and worth the money and effort.
Durgaprasad N Nair . 2023-09-20
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Most delicious salad I've had in a looong time!
Zaithwa Matemvu . 2023-08-17
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Got my order completely wrong and refused to take responsibility or make it right in any way. Absolutely appalled with their "customer service"
Alt Slut . 2023-07-19
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Very filling and pretty good quality food. I don't know why they advertise that it's halal, I don't need someone to shout prayers to some god before they slaughter an animal, doesn't change the flavor of the food at all.
AzumiRM . 2023-07-15
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My local subway. Always great service
Kat Duncan . 2023-06-28
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Little more cleaning as you have a table for people to sit out.
Sara C . 2023-05-31
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Store looks great and a great new menu serving halal food!
Mo I . 2023-05-09
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I am very disappointed with this store, Firstly they have just had a very nice refit but have changed the food items which don't taste nice at all. I went in for a foot long sausage and egg sub with grated cheese and toasted, The original pork, round sausage is no longer available so instead they give you what they call a sausage patti which is made of turkey and has very little flavour compared to the original pork sausage, Then I asked a few questions about some of the other meats which didn't look right at all. I was told the ham is now turkey ham not real pork ham even though they already have turkey slices in there selection, Then I saw a very dark thing that looked a bit like bacon and was told this is turkey bacon. I was told this is so the store can be fully halal, I feel that my choice of foods have been taken away while being sly about sliding in turkey options that don't taste good in there instead. What has happened to choice ? I am now boycotting this store due to its new management decisions to exclude traditional pork eating people from their menu. I must admit though that the staff working their are very nice and friendly.
Lee Smith . 2023-05-05
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Not always friendly and ask for a subway to be made to your liking but don't get it that way better of going to the other subways.
M. L . 2023-01-09
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unfortunately I ordered on uber and the delivery was over 40 mins
dean . 2022-03-17
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Staff are pretty moody & somehow always run out of bread rolls. YOU HAVE ONE JOB
Chandni Patel . 2021-09-08
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I went to get a quick sub this evening and the customer service was abysmal! Looked like 1 boy trying to run the shop. No greeting, very slow, I think he was high he looked so spaced. No selection hadn't replenished the stock, even the payment was wrong but I just wanted to get out of there. I've never left a review like this but this should be reviewed.
Seb Bridle . 2021-08-24
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Amazing place, good staff, friendly atmosphere... food tastes amazing, also bought 24 cookies 🍪 they taste fabulous 😋
Kelsie Popa . 2021-07-24
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not very good selection, friendly ish
Scott Andrews . 2021-07-24
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The Subway I visited is open later than some of the other sites, and this is why I went to this place. The food was very good, and price was reasonable for the things that I had.
Richard Harrison . 2020-08-29
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efficient, quick, well made subs and friendly service
Sarah Collu . 2020-07-14
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Great fast food restaurant nice friendly staff
Ashley Sumner . 2020-02-27
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This place needs to be refurbished
Lucian J . 2020-02-26
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Can be a bit slow but food is good.
Phil Valentine . 2020-02-24
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Vegan meatball marinara. Amazing. Not even a vegi. Better than the meat version.
Russell Blevins . 2020-01-29
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Took a while to get served but there was only 1 poor guy on shift who was overrun
Stuart Furr . 2020-01-19
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Nice staff, food prepped quickly. Very clean and not too busy. Sub was spot on 👌
Amy P . 2019-11-29
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Advertising the new pizza sub, but stopped doing it? Wth? Then why are they advertising it? Cleanliness an issue here, tables aren’t cleaned, rubbish all around on floor. Guy who was serving me smelled of bio, got a whiff over the counter. Very slow service. All needs sorting out. Wellingborough Road is a prime location.
Bilal Hussain . 2019-11-15
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I ordered from Deliveroo for myself and my daughter. I DID NOT receive all the items I paid for, even though I asked the guy specifically if said items were in there; I tried calling the store and the phone does not connect through. And then Deliveroo said they will be in contact with me in 48 hours. I’m not happy that I have paid for things that never arrived, and can’t get ahold of anyone to get them to correct it. Money lost!
Sarah Snow . 2019-08-26
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The smell of your bread makes me feel sick.
Chris Charnley . 2019-08-20
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Good place always have veggy patty.. Nice staff
Joao Santos . 2019-06-25
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Probably one of the quieter subways, staff are always friendly and usually make a pretty decent sub.
Yusuf Bhayat . 2019-06-24
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Tasty food freshly prepared as usual, will use again.
Lee Power . 2019-03-25
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No salads alowed for breakfast deal. Very bad. Extra charge 50p for salads. Will not come back
Darius D . 2019-03-15
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Lovely Lady works here. Awesome experience!
Bushra Malik . 2019-01-31
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Gives you exactly what you asked for. Reliable and prompt service no pressure selling or up selling. Simply put you order it, you get it. What more could you ask for? That being said a wider menu would be nice and a larger selection of sauces would be complained about. However the selection of each is ok and allows you to fill up at very little cost. Bigger menu and better selection of sauces and you have 5☆'s
Andrew MacLeod . 2019-01-01
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Singular very slow man works here, took about half an hour with a 3 people queue
gum ball . 2018-10-28
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Food is excellent but very poor customer service mainly the lady in front line
prasanth varma . 2018-06-30
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Food noce. Coffee all the time too cold.
Dalia Ancute . 2018-06-01
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Poor customer service. 0 customer satisfaction.
smarkeee . 2018-03-14
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Can be a bit stingy with the fillings but all good nice to get a cheap sandwich in the morning for breakfast they do good deals
Gaz Thomson . 2018-02-08
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Always only 1 staff there...feels dirty
Nav Stephen . 2018-01-23
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It's ok nothing special just another Subway store
Anwar Ali . 2018-01-09
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Sandwich maker, reasonably priced. No parking
Andrew Douce (Andy) . 2017-11-20
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51 Opinions
Upon arriving there weren’t many people in the restaurant. We ordered 2 portions of mac and cheese, a child’s chicken nuggets and chips and a cold sandwich. All the hot food was stone cold. I spent 10 minutes searching through the utensils pot to try and find a clean set. The hot drinks from the hot machine were cold and the mugs were dirty. The staff were rude and when giving them our dirty plates he slammed them down on the table and walked away. Overall, not worth it, never coming back
42 Opinions
Absolutely horrible place. Now I understand that it is a Morrisons cafe so we really were not expecting high quality food and oh my gosh did we get a disappointment and a half. First of all we order on the machine which was fine we sat down with the number and then a staff member came over to us and told us to wait there he will come with our drinks, not even a mintue later another staff member came over and told us a completely different thing they told us to go get any drinks we want and do it our self’s, well we couldn’t do it ourselves because there was no cups. Next problem we ordered a meatball sub and then we were told they had non well first of all why is it still available on the machine if u don’t have it why offer it and then have to change what u want, they basically said you have to choose something from here but we can’t heat it up even tho what’s why we chose the meatball sub because it was a hot option. The food came and pretty much everything was cold except one dish. They forgot things on our order and didn’t even say sorry for not having things that we ordered. The tables were dirty and they just didn’t seem like they cared or knew what they were doing. DO NOT RECOMMEND to anyone even just for a drink !!!!
3 Opinions
We have visited a number of lunchtimes over the past few months and have found the experience consistently disappointing to the point where we no longer visit. In general the staff work very hard and give excellent service although are overstretched even when guest numbers are low. The main problem is the constant unavailability of menu items even though the menu has a limited range. You could excuse unavailability on the odd occasion but we have found this to be a repeating issue where the coffee shop resembles "A pub with no beer". The food has always been to a good standard and the staff do try but the management of the coffee shop needs reviewing.
435 Opinions
This is easily my favourite subway and it's all because of the dude that works on a Thursday afternoon, he's such a nice guy, always happy to help and go the extra mile to make sure youve got what you need, I feel like he's such an asset to the company, you need to make sure you're looking after him he's wicked! Makes me want to eat subway more! Food always great aswell.