Papa John's Pizza in Northampton

I love papa John's it's always hot and soooo tasty the pizzas are definitely the best I've had and I love the potato tots my fav 😁

Best pizza available in Northampton. Good customer service. Delivery is too fast. Must try.

the order has said it been delivered. yet nothing came. If it's not coming give my money back

Absolutely delicious food the pizza was good and hot. Tata tots and chicken bits were really delish. Will order again

the app didn't update until we received the food. it was stuck on "thank you for your order"

Used to really enjoy it, but last few orders were 60min +, always have to ring and see where the driver is , dry pizza, little ingredients, bland taste. Will have to look for alternatives.

The pizza was wafer thin and was burnt in places. The only reason I've rated it 2 stars is because the flavour was reasonable.

Order received after 90 minutes.... pizza is cold 🥶.

almost 30 minutes late, warm not hot

Love this PIZZA,arrived hot and was very tasty,thanks

the food was cold and driver said he was only one on and it didn't come from where it was mentioned to

Best pizza in the town. Good range of pizza and sides. Friendly staff.

Ordered a vegetarian Pizza from Weston Favell Northampton for my partner and it came with chicken on it. Delivery driver came back for pizza, was promised a refund which I never received.

Mistake happen on this delivery but was rectify soon I call back to highly this mistake. Overall good was good and harm

Food was ok, but service and customer service was just rude and ignorant.

Weston Favell Northampton branch. Food teasted like old chip oil had no tomato base had 1 pice an through up sent it back they said they would refund me my money never did just kept lying to me went to head office very nice there they sorted my refund WARNING! DO NOT USE THIS SHOP bad food bad attitude served with a smarmy smile....

Very nice and nice and hot . Very nice delivery guy

The team at Weston Favell was amazing, I pre planned £300 worth of pizzas and sides for my daughters 18th birthday to arrive at a specific time in which they nailed. We had so much pizza they needed to deliver it in 2 cars. Hats off to the guys. Every pizza was hot and not a thing wrong!!! Couldn’t be happier and a simple thank you doesn’t do it justice!

Weston Favell Northampton branch - It took 2 hours for a cold pizza to arrive, with parts of the order missing. On first phone call I was told their oven has stopped working at this branch so my order would be delivered by another branch. Nearly an hour later on second call was advised driver on way. On third call was advised the missing parts order will be sent. Too late after nearly two a nd half hours wait!!! Absolute terrible customer service. Will never use them again.

Driver was very polite and the food was gorgeous!

Awful experience!! First time having Papa Johns and waited an hr and a half for the food to be delivered! We live 1.5 miles from them. Called twice and was told both times it was with the driver, which would mean it was with the driver for the least 40 minutes!?!? Second time calling them up and complained about the waiting time and was asked what I wanted to do?! After pointing out it wasn't my responsibility to find a solution, I was offered a free drink! (...we already had a drink with our order.) Was then told I could cancel and a refund would be given, but supposedly couldn't give a refund for the delay. Asked to speak to whoever was in charge and lo and behold, it was the same person I was already talking to! After a bit of back and forth, eventually a refund was offered without having to cancel... although I wish I had! Pizza was mediocre, but found what can only be described as a tooth in it!! Barely ate it, and would never use them again! Service was so poor, food not much better. AVOID!!

After i my order during1 hour and 30 min callings them they say’s they don’t have the right incredients me and my husband stay all night on toilet feeling seek Definitely i never order again

Order arrived, not ours, pizza missing, called shop. Don't care log it with deliveroo not their problem! Shame I had to give a star. Avoid the rude manager too. -5 stars

Checked after an hour, to be told the system was down and they didnt know what our order was. Took nearly another hour to arrive. Repeatedly called 'brother' by the person who answered phone who said the manager would called but didnt. Wont bother again. One of the most expensive and the chocolate brownie desert was horrible.

DO NOT ORDER FROM THIS RESTAURANT - 2 hour wait for pizza and lied to on 4 phone calls!!!! Liars. Do not use this pizza place.

My daughter is vegetarian and ordered the mushroom papadia and it was put in the steak box

Absolutely shocking 2 hours late plus cold food and no ice cream as ordered without notice Defford never use again awaiting full refund

Normally we get delivery using the app, but chose order and collection in store this time. Unfortunately communication was an issue. Got charged extra for sweetcorn. No extra sweetcorn was on the pizza, barely one portion tbh and tatar tots very under cooked. They do have black olives as a topping choice which is why we choose papa John's over other pizza places, aswell as the pizza sauce and base.

Food is always hot and tasty but my god delivery is so annoying. I regularly order on the app and they always mark is as delivered before it’s arrived. Once it’s marked as delivered there’s still another 20 min wait for it to actually arrive…

Double pepperoni 100% satisfaction.

I've seen such bad reviews about delivery and such for these but I must say 40 mins delivery pizzas steaming out the bag which is impressive in the heat we are suffering from lol. Tasty pizza and half and half and those tots, well hash brown blobs I call them...delicious very happy 😊

The restaurant did not check the just eat orders so my order was not picked up, I called when my order hadn't arrived by the time given. They had to start my order, so my order arrived 2hrs later from the time I placed the order. Not happy at all,especially when I spent £65 on pizzas

well past the expected delivery time

clearly states online that a 45min or more delivery time with be apologised with a £5 discount voucher. No such voucher was received. I spoke to 2 members of staff and both were clueless and did not understand english. The manager was too afraid to talk to his customers.

They make delicious 🍕.....one of my favourites 😍

Absolutely shocking experience. Do not use if you want food within a reasonable delivery time and in an edible condition. On 2 different occasions we waited 2 hours for a delivery and this last time part of order was inedible. On both occasions a "manager " at branch promised 50% refund and om neither occasion was a refund processed.....Absolutely abysmal service.....please avoid this branch!!!

Absolutely shocking experience. Do not use if you want food within a reasonable delivery time and in an edible condition. On 2 different occasions we waited 2 hours for a delivery and this last time part of order was inedible. On both occasions a "manager " at branch promised 50% refund and om neither occasion was a refund processed.....Absolutely abysmal service.....please avoid this branch

Food not the best pizza ok cinnamon swells over cooked

I had to wait for over two hours for my food it came stale and cold when it arrived and had been shaken around in the box and was all over the place it was rather disgusting and probably this was the worst service I have ever received in food delivery every time I spoke to some one at the restaurant they kept telling me 15 minutes until it was two hours. later.

Polite staff, good pizza and some great deals, 7.99 for a large pizza is a terrific deal.

Tasty pizza but every time i had problems with delivery / collections ( long delays )

They have a very good pizza, and the order is impeccable

Waited 2hours for my pizza and they said I gave them a wrong address when clearly I didn't. Absolute trash customer service.

They said it was delivered when it wasn't, told me it was five mins away, 15 mins later after another call it arrives cold and apparently driver couldn't find me although they never called and I'd put the wrong address in... To the house I've lived in for 8 years... Disgusting customer service and its going in the bin. I was too tired after a long day too cook now I've paid for takeaway and grabbing a slice of toast!

Excellent quality of pizzas and services. Amazing and very helpful staff .

Nice pizza caters for vegetarians

Pizza wasn't even made until 20 minutes after it was supposed to be delivered

great pizza,love the marmite and cheese scroll.a bit expensive but good as a treat.

Love the pizza from them. Delicious every time

Not very quick ordered over an hr ago still waiting. Had to call shop twice to find out how long it will take for delivery.

I cannot believe i paid £31.88 for 2 pizzas too which papa john is supposed to be the ultimate pizza they were dry with an 1nch crust on with hardly anything on and i paid for extra cheese ... really disappointed and i am sorry for negative comments truly Pamela

Love Papa Johns pizza, was really happy when I discovered one local, however was disappointed that the a pizza was late. I had to call to find out what had happened only to find that they had a system issue and the order had not even been prepared.

the best-tasting pizza ( vegan ) I have ever had, affordable pricing ;)

I phone up for 2 large pizzas for collection. They said 15 minutes, 35 minutes later I'm still waiting. They didnt seem too bothered about it and asked me to wait another 10 min. The guys working there were very hard to understand and none of them were wearing gloves while making pizzas never again

Ordered a family deal 2 pizzas Chicken side Potato tots with bacon Food came cold Bbq chicken pizza had so much tomato base it was inedible. Garlic sauce was disgusting