Table Table in Isle of Wight

a table was booked for a Christmas lunch, for a group of ladies who attend a local pilates group. The beefeater was chosen as it is quite central, so would suit everybody. When we arrived we were told that most of the food was not available, in fact we were given a list full of the foods that we couldn't order !! including most of the food from the festive menu, we had booked the festive lunch ! The food was finally ordered, when it arrived it was slightly warm and rather tasteless. The table was not set for Christmas, although there was a box of Christmas crackers near by, we were told that they were for the festive menu, which we were due to have if they had any food in stock !!!! The only saving grace was the lovely lady who waited on our table, had it not been for her we would have walked out.....Thankyou Beefeater for ruining our Christmas outing

Visited as a family and happy with our visit. Staff friendly, food nice, good value if you get refillable soft drinks and they sometimes do deals like 50% off mains which we go for. Only slight negative is a little sparse on the portion of fries with the meals on a few occasions, but other than that no issues.

I am very sad to say that our shop's Christmas Meal was severely let down by very long waits for food, which when it arrived, was cold. There were 27 of us. My dish was first to come out and the colleague sat next to me was last (a good while between). Both meals were as cold as the other and being someone who has worked in a number of catering establishments, it was not served anywhere near the required 75°c and in fact I'd say it was within the 'danger zone' of below 63°c. We were across 4 tables and we all spoke out about the food temperature as well as other issues - such as chewy steak. We had been contacted earlier I the week about a failed delivery and being unable to source menu ingredients (eg. pigs in blankets) but when we arrived the reason conveniently jumped to "the lack of ferries". Many more main and dessert course options were unavailable. The only GF option was ice cream-based desserts as the cheesecake wasn't delivered. All-in-all it was bitterly disappointing. As a collective, we had looked forward to this rare chance to socialise and enjoy a meal together. As it turned out, we couldn't leave soon enough and where we would normally have stayed for drinks and chats, we all left hungry, grumpy and determined not to return again. We were given some of our money back, which although it was an appreciated gesture, it didn't undo the damage done to our anticipated special night out. I will add that server Ryan was excellent, polite, helpful and a star in a very difficult situation.

Have to say a massive thank you to Dave the manager, not only does he reserve our fave table but he totally outdid himself today by putting a bottle of wine on our table for when we arrived and bought over a pint for me...just brilliant. Food is always amazing, all the staff are great (despite what supply issues they're having right now!) plus it's a nice location with great views over the river, look forward to going back again soon.

Always serve a great steak I as always had the steak sampler which is 3 four ounce steaks 1 rump 1 sirloin and 1 fillet for with chips onion rings peas mushrooms and tomatoes £24 really well cooked and the service as always very friendly and helpful

Lovely Food and great service, Bailey the barman was welcoming and very professional. We remembered him from our last visit as being very nice and good at his job!

we had a beautiful Sunday roast. I went for the beef, and my husband went large. All beautiful cooked tasty and hot. The service is exceptional here from arrival to leaving. The team gives everything, and all worked together beautifully, which makes the whole experience delightful.

The service on the 15/10/2024 was very poor, the staff all seemed to not want to work together, i sat next to the till/ordering station and the young trainee was constantly swearing and in a disagreement with another staff member, was very unpleasant. I only had a main as i didnt want to be there, at the end the bill was incorrect and took time to get sorted and three gents sat opposite me had fillet steaks and were over cooked and tough, extremely dissapointing indeed.

Bailey the barman was very courteous and professional he was very knowledgeable about the are and very helpful excellent service

Bailey the bar man was very courteous and professional, went out of his way to help. Very good at his job. Food was quick and good even though the restaurant was fully booked!

Beefeater Newport is one of our faves to go to with our four year old girl, we go for breakfast lunch or dinner ( not on the same day unfortunately!) but this Sunday we went for lunch because I love a roast dinner, and although I never write reviews, I thought this particular visit deserved one. We had Sharron as our server, and Bailey as our barman, both were outstanding, so friendly, helpful and went out of their way for us. My little girl even “took our order” on her writing tablet, and she had a great time. Thanks so much Sharron and Bailey! You made it an excellent Sunday!

Lovely food with sumptuous cocktails. Good value for money. Our waitress (sorry didn't get her name) was amazing given there were very few staff on duty. One criticism they need another bartender as the lad on duty, although fantastic, was run off his feet, especially considering it was a very busy Fiday night. Otherwise, a good evening

Spot on for mum! Brought the family for Sunday lunch on Mother’s Day . Mum ate free!!!! Bargain! Dave the manager made our day nothing was to much the place was so busy though. Lucky we booked, not sure what it’s like on a normal day though

Superb service from Bailey the Barman. What a lovely young man, very helpful and really pleasant. Nothing too much trouble for him 👍

Bailey is a very friendly and helpful barman. He always greets us with a smile and nothing is too much trouble. We will continue to eat and drink at this Beefeater.

At the end of a long difficult day, being greeted like a regular, fussed over and treated with exceptional kindness was everything I needed. Massive thanks to Brad and Neil for a fantastic customer service experience that easily surpassed many more traditionally high end establishments.

Very friendly staff, nice clean restaurant. Their breakfast menu is great and I visit regularly for this purpose with colleagues from work. My main issue is that the burger I had for lunch had a lot of gristle on the side, and it tasted of burnt chemicals - i had to run to the toilets to spit it out. Undoubtedly the worst food I have had in a restaurant ever. I have had a similar experience here before unfortunately about a year ago, again for lunch - a burger that was very gristly/tasted foul, but assumed it was a one off. I work in the vicinity so it is a convenient place to visit for lunch, but will not be going back for cooked food.

Had a very enjoyable family dinner on Saturday, food was spot on and had a great service from Ryan, thank you, look forward to our next visit.

Decent pub next door to the Premier Inn. Breakfast was fab, hot and not overcooked. Barman Bailey was very friendly and accommodating. Was great to have a little taste of a drink we'd not had before, cheers Bailey for the recommendation, bottle of Shanky's ordered.

We visited for the all you can eat breakfast which was an absolutely bargain at £9.99 for cooked plus continental choices. The selection was brilliant and there wasn’t really any more you could have wished for. The only downside was the less than welcoming and abrupt manner of the woman who served us on arrival, however we will not let that put us off returning for another breakfast in the near future.

We popped by for a drink at the end of the evening before we headed back to the Premier Inn, which we were staying at for the night. We were served by the lovely Ryan who when my other half decided that she wasn't sure what to have, said that he made a 'mean sex on the beach' - Transpires she agrees! For my Guinness, he went the extra mile and created a shamrock on the top - Impressive! A subsequent visit the next day and he remembered us, continuing his great service and cracking a couple of jokes. Keep being you Ryan and thank you buddy! 🙏🏻

Bailey served me drinks at the bar and he was totally fantastic and deserves a credit, he was extremely amusing and made me feel very welcome and relaxed please give him a bonus. Ryan was our table waiter and he was extremely quick and efficient and always helpful and attentive, please give him a credit too.

We stayed in the Premier Inn for two nights (we've stayed a couple of times before due to our voluntary role) so spent a fair amount of time in this Beefeater. For this particular weekend, on the Friday night we had a great experience whilst having a couple of drinks - Bailey was behind the bar and was a superstar. A great welcome, conversational and also pointed out what is now my new favourite whisky liquor. The next evening we came in for dinner and looked after by Isaac who was absolutely brilliant with his service too, cracking out a couple of jokes and keeping us at ease. Bailey came over with our drinks order at one point and instantly remembered us which was also a lovely touch. Bailey and Isaac are a credit to you guys. (Also the manager who appeared to be working all hours that Saturday evening (3rd) and breakfast Sunday morning (4th)). We'll be back for sure!

Visited two nights First night I had the Beef and ale Pie. Whilst it was tasty the pastry was rock hard. The 2nd night was Valentines day :-( Had to eat early as it was fully booked for middle to late evening - no surprise. I have the Surf and Turf, Steak cooked exactly as ordered medium rare and the calamari and prawns vere excellent. Finished the meal off with the Cheesecake with Cadbury® Crunchie with extra Ice cream again very tasty. Service was very good and what topped it off was the 25% Blue Light Card Discount!

Excellent service from a guy called Isaac. Pointed me to some things I hadn't realised were on the menu and made sure I was comfortable and well-looked-after throughout my meal.

Pre booked a table, when turning up with my family, we were seated on a table near the entrance with awful bright lights which are not ideal when having a meal, so kindly asked if we could have an alternative table. We could see free tables, however we were told that was the only one and basically like it or lump it. The member of staff was unhelpful and rude. We decided to leave and go elsewhere where we’d get better service.

Just want to give a positive review to Bailey the barman nothing was too much hassle but yet rushed of his feet! Would return

Took my 2 children aged 15 and 13 years old. Was challenged on their ages and was asked if I was paying for 3 adults Breakfasts.. if I am not mistaken kids are free u16 with every adult having breakfast. So explained ages, not sure...

Would like to leave a review for Bailey the barman, he allways has a smile and a warm welcome for us, nothing is too much trouble for him no matter how busy he is, great guy, Would also like to mention all the staff at...

I have been coming here since September 2023 and the staff are super friendly. The food is amazing. Special shout out to Bailey the barman who has perfected my drink. This has become my home during the week and I would like to thank all...

This is my second time at Medina Quay. The team are absolutely wonderful Bailey the Barman, was friendly, professional, efficient and made me feel right at home and clearly has a great relationship with both regular and new customers. Absolutely recommend visiting. Thank you Bailey...

Fantastic customer service. Friendly and engaging staff. They couldn't do enough for us to be honest. I would definitely recommend them. A lovely site by the river too.

I would like to say that i have been to many beefeater restaurants and where some are good at making you welcome some are not I was so pleased that as i walked in i was greeted by Aggie who was fantastic and cheerful asked...

Newport Good quality food, no complaints. 937712760 Good steak, excellent service from Isaac. Extraneous characters to make up the pointless character limit...........

We live on the island and our previous visits have not been a good experience due to staff attitude. We went back this time for breakfast a bit apprehensive. We need not worry. Dave and his team was friendly attentive and nothing was too much...

Fantastic service from Bailey each and every time we go. He knows exactly what we drink, how I like a specific glass and preempts at every opportunity! If only all barmen were like this! Thank you Bailey!

Excellent snack food and wine served by the very professional barman Bailey. Very efficient and friendly. Good parking and convenient.

Came in Saturday for a breakfast and was amazing as usual, Aggie the waitrose couldn't do enough to make the experience as good as it was

We are here as a group for work and was served by the wonderful kiara. She helped us understand the menu and helped with what was best. Would definitely come back here!

We had the most wonderful meal and service. The setting right next to the river would be idyllic in warmer weather, especially with the outside seating. It was dark when we visited on a winter's evening. Inside was clean and very comfortable. The staff were...

Had a family meal at the beefeater, received above and beyond service from all the staff, especially Sharon and the young lad Bradley ,,Top notch service 🔥

Bailey the barmen gives great service every time I have been in. Keeps that bar running when others ignore you to check laptop

Had a lovely time at the Beefeater, the staff were very friendly and welcoming. Kelly went the extra mile to make sure we had everything we needed on our last day and made sure we were ok, she’s a real asset to your team, really...

Lovely meal tonight, thank you Ryan you were a lovely engaging waiter really enjoyed your banter. Don't change well done

We popped in for a drink, after not being in here before we were hopeful. Service was quick and very polite every time. Will 100% recommend this pub you will not get service like anywhere else. Ask for Bailey when ordering, top man.

Very poor! Booked table for 9.30 was not seated until 9.45. During my breakfast I went to get some toast. When I returned to my table to find my whole breakfast and drink and an unopened yogurt had gone !!! It was really obvious that...

Stayed at the premier inn for business, next door, for 4 nights, breakfast was served here, in the beefeater each morning... Great vegan selection ...milks, fruits, breads (and sausages/ bacon to order). We also ate here two nights ( for ease) and both meals were...

Popped in Monday afternoon for a quick bite to eat , was very impressed with the food and service . Our waitress did not stop smiling and was very helpful . Look forward to coming again .

What a difference a week can make. Today we ordered the usual beef roast for 2 and 1 zero coke refill and a water. When the bill came she had charged for 3 coke zero and not refills, she said she would take one off...

Bailey the barman made exceptional cocktails! Not so impressed with the noisy speakers/music in the main restaurant 🙉

Popped in with family for a coffee after a dog walk. To begin with staff seemed stressed, uninterested and rude. (Must have been a bad morning) after pointing out that her customer service was impeccable. (Dripping with sarcasm) she took a step back must of...

I came in to breakfast and it had everything you needed and it is very good for value the staff was very helpful and her name was kelly

Came as a family for a New Year’s Day meal. We were all really happy and enjoyed our meals. The Salmon, Gammon, Ribeye steak, Chicken, ribs and the chicken burger were fantastic, and we complemented the chef 5***. The puddings were also a lovely treat,...

Popped in for a late lunch, didnt book , no problem , . Seated straight away , and drinks order taken and served while deciding on meal . Both of us had the mixed grill excellent value and a couple of scopes of ice cream...

Great evening, amazing cocktails. Very attentive staff and helpful manager. Staff helped with gluten free options. The gluten free options were very basic and limited though,not very exciting.

We had an amazing staff Christmas party and the service was so friendly and welcoming. Very attentive staff and great value for money. The food was beautifully cooked and I would definitely recommend Beefeater.

Brilliant service and friendly staff lovely food and good options to choose Clean and welcoming loved it and my boys really enjoyed the food

Had an absolutely amazing time and was well looked after by Dave and the team. Went for a staff do and had a brilliant time!

Met by a blonde gentleman who was friendly enough so that was the one and only borderline positive. The food, was disgusting, scrambled eggs was almost pure water and lacked any texture, hash brown seemed to be deep fried multiple times, mouthfuls of crunchy oil...

Quality, lovely friendly efficient service from Dave manager, male waiter and male bar staff. Lovely quality meal. 😀👍

Nice food but wanted to say how polite and hardworking our waiter Bradley was. He is a credit to Beefeater and his parents. Well done Bradley, sorry the card machine wouldn't let me leave a larger tip!

The food was delicious!, but most importantly Bradley who was looking after my meal was amazing!! I work in Employment Law and Bradley is a huge credit to the business. I really hope he is recognised for his work. Another customer heard me talking about...

We visit Beefeater around 2/3 times a month as we love the location, food and staff, Simon P, Lawrence, Aggie and all the others in the team (sorry I cant remember all your names!) are always really friendly and helpful, look forward to going back...

We came from lunch today, my partner had steak meal and was cooked to perfection, chips were yummy, I had a burger and the bacon was amazing and the flavours of the burger as a whole were fab! We had two of the festive children’s...

Had an amazing time with family this evening! The staff were very friendly however rushed off their feet it was so busy! Their team leader Lawrence was supporting his team in every way possible. I’ve never seen better management in a restaurant where the team...

Clare and Sabrina are really fantastic servers. Their bubbly atmosphere was warming. I saw another server who's been there over 5 years and she recognised me as I used to visit there with my mum before she passed away recently. The food is still good...

It was a horrible night so we decided to go into the Beefeater next door to the hotel rather than venturing out into the town. It turned out to be a great experience, probably the nicest meal I've had out in a while and Isaac,...

We had a lovely evening and Sabrina made it even better by being friendly and keeping us laughing, was also extremely helpful when it came to not having certain things in stock or helping with signing up online

Had a lovely lunch today 8th November 2023. My husband had a steak which was requested to be cooked rare, and was done to perfection. I had a curry and rice which was really lovely, and couldn’t be faulted at all.Portion sizes were of good...

Every week, weather and other things permitting, my friends and I go out for a meal. We’ve chosen to have it here for a few weeks running as we like the food and choice. We all know it, but don’t say it - it could...

Always a great spot and food is always great Food is always good, I tend to always have a steak( filet) and my bf has the chicken and ribs

We came in Saturday night with our family and had a lovely evening The service was flawless from the moment we were seated Three of us had a T Bone Steak which were cooked to perfection We can definitely recommend coming here

I had the steak sampler and my girlfriend had the sirloin steak, they was both cooked to perfection and i couldn’t ask for any better food. Id also like to thank ryan for their hospitality as they were 10/10!

Came in for dinner Saturday (28th oct) evening with my missus and I gotta say it was an amazing meal which was made 10 times better by the waitress Aggie who was very attentive to us and her customers around us as well always had...

Couldn’t fault the service last night, we had Brad servicing us and he couldn’t of been more attentive, I had the beefeater combo and the Mrs had the smothered chicken both cooked lovely would definitely go back

We booked a table for 7 people. After placing the order 6 meals came out and after they had eaten some of their meals I was asked to remind them of my order which would be 2 minutes. After 10 minutes I told them I...

100% recommend Lovely staff, lovely atmosphere & excellent food! All my family were extremely impressed

Had a little visit and was very welcoming staff even took the time to interact with my children. The meals was brilliant my boys love coming here menu brilliant and food was delicious

Lovely quality meals and great friendly efficient service from Simon management, the Staff, The Barman on duty and Sabrina and Isaac S. Especially Isaac S who was our Waiter. These guys are pure gold and a total asset to the place and The Chefs too....

Me and my family came to beefeater on Thursday 28th in the evening for some dinner, the food was lovely and the service was excellent, special mention to Sabrina who was so attentive and so helpful with my young son when it’s tricky enough eating...

Lovely place, great atmosphere, food was lovely, lovely drinks by Riverside. The staff are fantastic every single member I do have to say Bailey was amazing couldn't do enough for us all. Will definitely be returning thank you all. X

Good service, good staff and a good atmosphere.Our server Bailey was particularly good. A good place to spend an evening.

Excellent experience, good food, great service. Thankyou Ryan for the entertainment and fantastic service.

Waiter Ryan was a friendly soul & bit of leg pulling from him occasionally, made us feel welcome & comfortable. Beefeater’s around the country pretty much offer the same standard menu, but the meal we had here was cooked & served well . No complaints....

I brought my mum and dad in on Sunday night for a special 70th birthday nd what a treat it was Dad and me both had perfectly cooked steaks and mum loved her lasagne The service we received was exceptional. Lawrence seated us and looked...

This is a great pub, it's the staff that make it great, we are frequently served by Bailey who has a very cheeky smile and a good sense of humour and nothing is too much trouble for him, it's the staff that make the pub...

Good food great service,table service was fantastic such friendly staff especially the tall man,free parking,great view will definitely go back

Fantastic breakfast as always! Attentive & friendly staff who always make sure that everything is continuously topped up and to hand. Loving the new addition of an extra coffee machine. We will defiantly be back soon!

It was 6:30 and we could not get a table even thow all tables were empty ecpt one table wich had 4 people on the bold headed manager was very rude I took my son out fer a dinner treat and he rouned it ....

We have been in the Isle of Wight celebrating our 5th wedding anniversary.. this place exceeded expectations! The food was delicious, steak cooked exactly how we asked! Most importantly the chap behind the bar Bailey was friendly, enthusiastic and had great customer service! The cocktails...

Bailey was a lovely server and the food was lovely. Bailey paid the right amount of attention to us and was efficient and friendly

Lovely view of the river from outside lovely restaurant inside and welcoming. Staff friendly and working so hard to help all customers credit to them all made sure we had everything. Food was amazing loved the new menu good portions. Drinks where refreshing nice and...

Staying at Premier Inn Decided to have a night cap in the bar and was served by Bailey what a star he was Discussed the cocktail menu for tomorrow evening and Some of the components were not available so he assured me who would come...

Enjoyed a quiet date together. Great service from Bailey who made the best liquor coffee ever. All the staff were friendly and helpful

We have visited the restaurant many times over the years, although only when we get a discount voucher. Are last visit was the worst for food quality and portion sizes. The costs has also increased considerably. The hotel maybe ok, but travel to town for...

I have always said that if you feel you are being ripped off, you probably are. I know prices have gone up but they are now too much.

“Jolly Boys” is what we call ourselves, a group of middle-aged men. We have a weekly breakfast session and this week, following a recommendation from another friend, decided to try the £9.99 buffet. It proved to be excellent value. As the token vegan, I mentioned...

Excellent meal, great service and a lovely location i.e. right along side the River Medina. We were looked after by Freya during our visit who was so very friendly & helpful. Beefeater continue to get it all spot on, well done.......

Served by Bradley who looked after us. Although he was very busy, we still felt valued and not forgotten. Will definitely be coming back

First time visiting, part of a meal deal with the local Premier inn. The atmosphere was great and the food and staff were top notch. The service was quick and our server “Isaac” was a total star. Well done, you certainly made our evening a...