GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.2

Based on 140 opinions finded in 2 websites

site_photo4

Nº 712 in 810 in Richmond upon Thames

Nº 19 of 21 Japanese in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..chickensushiramenricecurry

comment_iconOpinions

Took an hour to deliver doesn't answer calls kept delaying time

site_logo

Fahima Ahmed . 2023-08-11

MORE AT Google

Ordered deliveroo. Said max half hour. Still not here 2 hours later and still accepting orders to be delivered max half hour. Then get a call from Deliveroo to say restaurant closed and order cancelled. Never again

site_logo

Lorraine D . 2023-07-28

MORE AT TripAdvisor

Although the sushi (was) great, there is always something with Taberu. You order, pay, they call you that they don’t have 75% of the items. So you will wait now 10 for the refund (+£50). If not that, than they deliver sushi for 4 people (+£70) with two tiny packs of soy sause and 2 artificial wasabi! I mean this is a main part of the sushi experience. So unfortunately, that’s it for me, never again, after 7 ordered at Taberu, I need a new sushi place.

site_logo

Online Shopper . 2023-06-25

MORE AT Google

Won’t even pick up my phone calls after ordering

site_logo

Jake Nelson . 2023-05-03

MORE AT Google

Amazing food! Have ordered from here a few times now and I have not been disappointed.

site_logo

Bianca . 2023-04-15

MORE AT Google

I just ordered from just eats and I’ve never received my order. I just reported it to the website and I kept calling their number and they still haven’t picked up Update: they’re a bunch of scammers ! They accepted my order pretending they were open but they were actually closed . Pack of thieves. Worst part is is that they assigned a driver knowing no one would come. Horrible business dishonest and pack of liars and theives . I’m owed a refund and reported it to this just eats website.

site_logo

Leslie Angela . 2023-04-08

MORE AT Google

Very tasty and good sized portions.

site_logo

Ozi Chilaka . 2023-04-02

MORE AT Google

The sushi and chicken wings excellent. Most dishes as tested mouth watering. Yummy

site_logo

Ngozi Kalu . 2023-04-01

MORE AT Google

The food was soooo nice and was so feeling.

site_logo

Uka Chilaka . 2023-04-01

MORE AT Google

Cancelled our order without any reason or even a call. We did not see the email, and so went hungry waiting. Looking at the reviews here, it looks like we dodged a bullet.

site_logo

Alex Player . 2023-03-28

MORE AT Google

Great little spot under new management apparently, food was amazing and currently 20% off so was worth the journey as not too close to where I live...

site_logo

kam s . 2023-03-20

MORE AT TripAdvisor

So this place has definitely gotten better, the food is amazing despite the bad reviews I thought I would give it a go and wooooooooooow I think its under new management from what i was told

site_logo

Kamika Samuel . 2023-03-13

MORE AT Google

Awesome. The Meals are excellent

site_logo

Gosgem Concepts . 2023-03-13

MORE AT Google

What a strange experience. Popped in with my daughters yesterday evening after spotting they were doing 20% off for dine-in. We'd had takeaway before and enjoyed it, although felt it was a little overpriced. Looks inviting from outside - clean, contemporary interior, tastefully decorated with artificial cherry blossom around the lighting. We should have looked more closely at the other couple of diners - we would have noticed they still had their coats and gloves on. It was freezing! We probably should have left, but decided to stay because the menu options looked good. It was completely silent in the restaurant and deserted, apart from a nervous looking boy who occasionally appeared to hand over takeaways and looked bewildered whenever we asked for anything (like soy sauce to go with our sushi). He said that he thought the heating was broken and then disappeared again, but I wonder if they simply can't afford to have it on. The food arrived and wasn't bad, although the Katsu chicken bao buns were a bit disappointing. We had a laugh about it, but I'm not sure I've ever eaten anywhere so completely lacking in basic customer care - order and pay via app, sit and freeze while you eat, and basically be completely ignored from the point you walk in to the point you leave. Pity because a little effort from the owners could transform the experience.

site_logo

Jon G . 2022-12-18

MORE AT Google

We have been regular clients for nearly 2 years, but we have decided to not order or dine in here ever again!!! PLEASE DO NOT EAT THERE! The last time we had dinner at the restaurant and the last delivery home we did were absolutely unacceptable. The quality of the meals is very poor compared to before. They’re serving way less quantity than before - ridiculous amounts for what you pay. And the dishes are missing most of their ingredientes. This has happened to me the last two times I ate there. The last soup I ordered was meant to have loads of ingredients (eggs, Narutomaki, Walmart, etc). I know because I had it many times in the past. However today the soup was just noodles, chicken and broth. Nothing else!!! The customer service at the restaurant is terrible. They leave you unattended and you have to keep calling them from the corridor. The guys who work there never have a clue of anything. Also, the restaurant lacks hygiene, the tables are greasy, the cutlery is dirty. Disgusting! And this time that I complained over the phone about the lack of ingredients in the soup, the lady was really not bothered about it and was not apologising at all. So rude! I requested a refund for the lack of ingredients in the soup and the fact that the other dish was just half of what it is usually and she said she could only refund for the soup. I hope I do get it though, because it’s really annoying to be treated this way. I made it clear to her that THEY’VE LOST CLIENTS as we’re not going back ever again and will tell our friends then same. The lady didn’t really mind this comment though… Hope management does something about it!

site_logo

Viviane Marrero . 2022-12-02

MORE AT Google

Fine dine in experience. The staffs are nice and friendly. Food arrive quickly. The ramen is amazing.

site_logo

Mika CB . 2022-12-01

MORE AT Google

Used to be amazing. Food has gone crazy downhill recently. Ramen with no vegetables isn't ramen. Katsu Curry no longer same flavour and has no additions anymore in vegetables. Didn't even package it properly and it arrived spilled everywhere in bag. A real shame because this place used to be great. Must be under new management.

site_logo

Rich . 2022-11-26

MORE AT Google

If i could give no points I would. So disappointed at with our last order Son and I ordered bento boxes which were ok, but not great as they used to be. But the additions were not worth the money we paid! Chips there was about 20 odd in a box for £3.50! Chicken, a small pile on a box also Won’t order from them again

site_logo

babyg388 . 2022-11-25

MORE AT TripAdvisor

The portion size compared to the price… shocking! Our Bento boxes were a good size and deal, but Salt and Pepper chips and salt and pepper chicken! Salt and pepper chips we could count about 20 chips! Chicken about 10-15 cubes

site_logo

Pauline Law . 2022-11-25

MORE AT Google

It’s a scam - do not eat here. No food and no refund given. You have to pay up front before the food arrives, after paying we were informed that the food we ordered actually wasn’t available. I asked for a refund and was told they don’t have a terminal to refund the card. I have been chasing for three weeks and still no refund. It’s a shame as I want to support local business, but not when it’s fraudulent.

site_logo

James Norman . 2022-11-18

MORE AT Google

Food are not delicious as before , and even worse is the rice is cold with Bento and the soup of Ramen is salty and not hot, menu is not updated while two things ordered but eventually they cannot deliver. Have been eating a few times before that this was a good restaurant and food was awesome . Now they put 20% off notice but asked you to order online without 20% off , you won’t see the waiter until they deliver the dishes , so be prepared to help yourself to get utensils, cups , water, sauces yourself. I don’t recommend to go as I won’t go again , so disappointed to lose a once good Japanese restaurant .

site_logo

Terry Cheung . 2022-11-13

MORE AT Google

Very bad dining experience, very long waiting time and all the food is cold when they arrived. Will never come back again.

site_logo

Ivy Yu . 2022-11-12

MORE AT Google

Just had a delivery for £60, the order had 5 items missing eventhough they were ticked on the receipt! The food it self was very poor. The cartons were only half full and the majority of the food was so bland I had to add soy sauce to get any flavour what so ever. Part of the order was luke warm. When I rang to complain the man on the end of the phone couldn't care less and half way through my complaint he hang up!!. I have had food from here before and to be fair it has been ok, but after tonight's tasteless effort I will not be ordering again and I advise others not to either. Owners, if you read this feel free to ring me and apologise for the rudeness of your staff and allow me to fully explain how bad this meal was.

site_logo

Mark Grogan . 2022-11-12

MORE AT Google

i ordered many times from 2016-2020... the food frankly was amazing... ordered tonight and was shocked at how much its changed... no idea if they changed chef or other staff but it really wasnt the sort of quality i expected... food arrived cold... and i had to heat it in the oven... that never used to happen... the Yaki Soba duck noodles had way too much sauce... not enough duck meat... and portion was smaller than usual... the gyoza was lovely and the star of the show... the Prawn Katsu wasnt bad but it used to be better... hope things improve and i dont want to be unfair as i remember Taberu being consistently excellent in the old days... thank you 4/5! 🌟🌟🌟🌟

site_logo

Kanan Nallainathan . 2022-11-06

MORE AT Google

Incredibly disappointing! We would order (deliveroo) regularly before, during and after Covid. However, the quality of food has seriously decreased in taste and value over the past few months. The Szechuan aubergines with chicken in chilli sauce veges and rice was always a family favourite but after recently ordering this for the second time. I forgave you the first time but, even then that was disgusting. Nothing on this occasion was worth salvaging. The tasteless mush we received was not fit for purpose. You’ll only get one star and that was only because the bao burger was nice but the (New) Cheese Gyoza was non-existent!! Which I paid an extra £1 for and only received the chicken gyoza. No note or apology. Taberu Kingston you’ve lost a customer which is a shame. But, shame on you for serving well below decent food!!

site_logo

Missy Lewis . 2022-10-28

MORE AT Google

The food is good but honestly nothing is worth the terrible customer service and unreliable opening hours that dont match between website, deliveroo and social and you never know when or if they'll be open

site_logo

Novella Pastore . 2022-10-23

MORE AT Google

Usually love Japanese cuisine and rarely leave a bad review but on this occasion decided to make an exception. A thoroughly under whelming experience. Charmless waiter, indie music blaring from the kitchen, the gyoza was fine but I’d ordered a chicken ramen the meat was so fatty it wasn’t inedible, It wasn’t even chicken when I questioned the waiter he was told by the kitchen it was. It might have been duck, it might have been pork either way it wasn’t chicken and unless you like big chunks of fat…

site_logo

Mark R . 2022-10-05

MORE AT TripAdvisor

Delicious quality Japanese food in rather unassuming decor. The Bento box was particularly good. We will definitely be back!

site_logo

Lulu Edge . 2022-09-03

MORE AT TripAdvisor

Really disappointing! Bao bun was drowned in mayo to the point it was inedible, sushi was poor quality too and took nearly an hour longer to arrive than confirmed delivery time. .

site_logo

Natalie Hall-Gearing . 2022-08-27

MORE AT Google

We have had this many times and it's always been really nice. This time was horrible. The bento box came with a completely different sauce (curry rather than the ones it's always previously come with), salad section was very small normally there is more salad. The rest of the box was very bland and didn't taste cooked the same at all. Not sure if they have changed their chef but this was very disappointing to all previous orders from this restaurant. We ordered two chicken katsu bento boxes and the aubergine and chocolate mochi through ubereats.

site_logo

Jennifer Withnall . 2022-08-19

MORE AT Google

Really slow service. Waitress kept forgetting what we said to her. Food was average.

site_logo

Joanne Park . 2022-08-13

MORE AT Google

English below Non è proprio come lo ricordavo. Il sapore del sushi che un tempo adoravo è ormai solo un ricordo. Il riso era cotto talmente tanto che aveva perso la sua consistenza. Anche il sapore non era un granché. Comunque I Tokoyaki "polpette di polpo" ed il Tory karaage "pollo fritto" erano molto buoni. -- Not as used to be before. The sushi rice was overcooked and was not really tasty. However I really enjoyed the tokoyaki "octopus fried balls" and Tory karaage fried kitchen

site_logo

Giuseppe Muci . 2022-08-12

MORE AT Google

After waiting 90mins and several calls to this place. Service was awful as they kept promising delivery soon. The food is tasteless and luke warm to cold

site_logo

ChoccoMonsta . 2022-06-30

MORE AT TripAdvisor

Awful place, 90mins wait and kept promising delivery, awful customer service and the food is tasteless

site_logo

ChoccoMonsta . 2022-06-29

MORE AT Google

Disappointed by how bad it’s become. Had some take away delivered and the portion was extremely poor. So much rice and a tiny bit of chicken teriyaki. Didn’t use to be like this. Wonder what happened…

site_logo

Y K . 2022-05-22

MORE AT Google

Horrible place .Rice burn.Bad experience with reservations.

site_logo

Tsar VK . 2022-05-21

MORE AT Google

SOOooo digusting. I ordered a chicken katsu delivery. But I have no idea why there are so many gross hairs inside the plastic bag and food!!!!! this really ruined my dinner, it made me feel so sick about it!!!

site_logo

Christina X . 2022-04-28

MORE AT Google

Ordered a chicken donburi and was no egg

site_logo

Joey Wildash . 2022-04-12

MORE AT Google

Sushi is excellent but unfortunately they used to be organised, but recently have become a total disaster. Orders go missing, never arrive, or they send you the wrong thing. Real shame as we used to order from them every week, but now avoid.

site_logo

Jo Casley . 2022-03-26

MORE AT Google

+5 for the food - outstanding - 1 for the bathroom - this ruined the place completely. a major clean up needed. -1 for service and ambiance - lackluster, please lower the lighting in the main area. Overall, food was great, but the place needed a major clean!

site_logo

Ryan Ford . 2022-03-25

MORE AT Google

Funny place. Various drinks not in stock, have to ask for soy and wasabi and the wasabi that's provided is grim so have learnt to bring my own tube (pictured). The food however is really tasty and I will be back, it's just certain basics in the service aren't where they should be. As long as you bear that in mind (and byo wasabi!) you'll have a nice time.

site_logo

James Spratt . 2022-03-17

MORE AT Google

I order from this place every week as the food is 'normally' amazing! Order the Katsu chicken curry and it arrived, it was 'luke warm', now I only live a 3min walk from restaurant but had just done a 3hr drive and wanted something delivering, they are quick and fast with food. I rang up... a guy said... I'll have to ring my manager and will call you in 10 minutes... 25mins later, no phone call & my foods cold, he said - oh yeah, my manager said you can have a 30% disc on your next order... I'm sorry but I didn't want a discount on another order. I just wanted hot food, especially as I live so close! This is not good customer service at all and they will lose a very regular customer, their food isn't exactly cheap either! 🙄 I ordered direct with them too as had issue before through justeat and they refunded me my money! Taberu.... you really need to sort out your customer service skills!

site_logo

ADAM STEPHENSON . 2022-03-07

MORE AT Google

Quality has dropped over the last few months... I bit disappointed as regular customer. Yaki udon tasteless.. edamame disappointed, misso soup container broken..

site_logo

Juan Chastang Puerma . 2022-02-20

MORE AT Google

My recent experience left me unimpressed. Food no longer tastes authentic, not to mention they lost our order and instead of preparing it again they refunded our money leaving us with limited options at 7.30 (ordered at 5.30) on Valentine's. Our food was finally found and delivered at 9.30pm! I'm willing to forgive the error but the food, which we had the following day, was extremely disappointing.

site_logo

Rana R . 2022-02-16

MORE AT Google

Really good food. Nice staff. Decent prices. Cute interior and quality take-out. Not sure why this has bad reviews… as have been there so many times and has always been great, so thought I should post a review myself here!

site_logo

emmaloffler88 . 2022-02-10

MORE AT TripAdvisor

We received notification the order was accepted, then an hour later a notification it was on its way, but nothing turned up. And despite phoning 8 times nobody answered. Livid.

site_logo

maryfairy . 2022-01-04

MORE AT TripAdvisor

Placed an order through their website, paid delivery fee and tip, after more than 30 minutes waiting past delivery time we tried to call them up to 15 different times. End up coming to the restaurant, they told us the order didn't go through their systems, the telephone does not work, the manager is absent (they don't know where he is or when would be back), don't know how to process refunds. So here we are waiting for them to prepare the food, having paid delivery and with no refund. Awful service **Update** While waiting at the restaurant for such order to get ready (the one that did not go through the system) my father called as a driver was delivering the order. When I tried to call the lady from reception to the kitchen several times nobody would even come out. Leaving the restaurant and coming back home, could and disappointed. **Update** Manager called next day to apologise for the service and offered a 50% refund. Disciplinary action was taken as it seems this happened to other customers too. Changing stars from 1 to 3 for this as the food was good and the apology made a difference.

site_logo

Sonia Vaquera . 2021-12-28

MORE AT Google

10/10 needs more veggie variety though

site_logo

Bharath Varadharajan . 2021-11-11

MORE AT Google

"Chichen Katsu Churry" is the best and it was a very taste discovery 100% .There are other interesting plates to try. The sushi is very good. I recommend you try it ;) .

site_logo

adrian ajaereh . 2021-10-26

MORE AT Google

We had a takeaway from this place many times. We did not actually go to this place itself, as it looks a bit odd. We prefer Chinese menu and it always delivers in terms of quality and value for money.

site_logo

108dmitryt . 2021-09-18

MORE AT TripAdvisor

The bento boxes here are incredible, the best I've had outside of Japan, the menu has all the Japanese classics you'd expect to see . The teppanyaki will have you reminiscing of those late nights on the city streets of Osaka. Generous portion sizes will fill you up and the staff always attentive and polite. Initially sceptical having read some of the negative comments on here but my friend visits regularly and raved about the place, she was totally right, I'll definitely be coming back.

site_logo

S5310BBsamuelr . 2021-09-02

MORE AT TripAdvisor

I ordered the chicken Karaage which was £6.50. What I was given was store bought, frozen pre-packaged Karaage! If I wanted that I would have gone to somewhere like Longdans's and gotten a packet with about 30 pieces of chicken for 6 quid. To add insult to injury they weren't even generous and gave me like 4 pieces of chicken! Absolute waste of money

site_logo

L8777MFla . 2021-07-29

MORE AT TripAdvisor

Amazing food! Amazing service! 🙏🏻🙏🏻 definitely coming back again.

site_logo

Yuliang young . 2021-07-04

MORE AT Google

Lovely tasty meal with good service

site_logo

Gavin O'Neill . 2021-05-30

MORE AT Google

The manager (Asian woman) didn’t help at all with my order, I paid for sushi to be delivered and I never got the food and paid. I called and she didn’t want to help and she hang up on me. I tried to call 2/3 times again and they didn’t pick up. Ah it was 10 pm and I didn’t have any food and I told her and she didn’t help. Worst experience ever.

site_logo

Anna Pia Lobalsamo . 2021-05-13

MORE AT Google

The food is fine, however, I get off work late every night and I would love to order from this restaurant seeing as they advertise their closing for 10:15 but everytime I go to order for 9:30 and I am halfway through checkout they close their restaurants midway !!!!! This is the third time this has happened to me, This restaurant always does this, they false advertise their closing time of 10:15 yet close 30 minutes before??? Taberu you lost a customer, its an utter joke. Stop lying to your customers!!!!

site_logo

Lydia Green . 2021-05-09

MORE AT Google

Food was A+ with a chunky and high quality portion of sashimi. Udon noodles with roast duck super tasty. Also service was awesome - from order to delivery in 30 minutes flat. Will definitely order takeaway again and looking forward to dining in! 5 stars

site_logo

Anthonie Wain . 2021-05-08

MORE AT Google

Amazing experience, highly recommended. Since the third lockdown I've been ordering sushis every week from this restaurant and I can't fault them in a single thing. Sushis are very fresh and service is very efficient. If you call them they pick up the phone and are very friendly !

site_logo

Mays Jubair . 2021-02-20

MORE AT Google

Generous portions. Very tasty and fresh sushi. Tuna quality was superb.

site_logo

Dirk Richter . 2021-01-31

MORE AT Google

Appalling customer service from this restaurant tonight. We ordered through Uber Eats and the order came but minus the rice! We phoned the restaurant and they said it wasn't their problem. We phoned Uber Eats and they apologised and refunded the cost of just the rice! We are now trying to keep our food warm (don't have a microwave) while we cook some of our own rice to complete the meal. Not what we expect. We phoned the restaurant again and they hung up on us! Shame, because we love the food here but won't be ordering again!

site_logo

Anthony Charlesworth . 2021-01-23

MORE AT Google

Ordered their food before and it was okay but second time around they demonstrated extremely poor service and customer attitude. Ordered delivery, which was due to arrive after an hour. 15 minutes after no show, we started calling the Taberu- each time it stated the user was busy. We also tried to email as we had ordered directly through the website, and had received email confirmation. Half an hour later, my husband drives directly to the restaurant , only to find that Taberu had lost our order and weren't remotely helpful. When asked why they weren't answering their phone and not responding via email, they said there was no one around to respond, therefore they had taken the phone off the hook. Where does that leave customers with problems with their orders? I am 8 months pregnant and husband is a frontline NHS doctor- Taberu were not in the slightest apologetic. Will not be ordering again, thankfully plenty of decent sushi places in the area to compete with them.

site_logo

R Wong . 2021-01-22

MORE AT Google

Best takeaway in area. We prefer Chinese menu from their list, but also tried other options. Quality food.

site_logo

Dmitry 77 . 2020-12-24

MORE AT Google

I love Taberu, I used to work locally so lunch was always a treat but fortunately I live close by and so often order takeaway for an evening. I LOVE Taberu, and really don’t understand these other reviews. The food is delicious and the staff are great, very patient and polite. The price is not bad either. It’s the best place to eat in Hampton Wick that’s for sure!

site_logo

NiallSuibhne . 2020-11-12

MORE AT TripAdvisor

Amazing food but slow service, especially if you order online for delivery

site_logo

Maya Christou . 2020-10-27

MORE AT Google

Great Japanese food, friendly staff, beautiful wall paper. I would deam a bit the lights down though :). We recommend it! See you soon.

site_logo

Astrid Duque . 2020-10-20

MORE AT Google

The food was great, and staff are very friendly.

site_logo

Anita Hamirani . 2020-10-15

MORE AT Google

The ramen and takoyaki are my favourites. However their takeaway service hasn’t been great. I ordered this weekend and the estimated time until arrival was 1.5 hours. This was delayed twice, customer service wasn’t great when I rang up to check on an updated arrival time, and my food arrived almost 3 hours after ordering, and hot food wasn’t that warm anymore, and the restaurant refused any compensation. There are a number of reviews on JustEat with similar stories. When I have ordered here on a weeknight I haven’t had too much of a problem, but weekends seem to be incredibly unreliable for delivery times. I recommend order on a weeknight or dine in.

site_logo

KKV P . 2020-10-10

MORE AT Google

Great sushi and noodles, generous servings, very tasty. We ate in, with nicely screened tables. But: service was not especially fast, and quite a few missed takeaway collections came in with some people waiting 40mins or more past the estimated collection time. Maybe it was a one-off but I definitely recommend eating in over collecting a takeaway.

site_logo

Martin Hatfield . 2020-10-02

MORE AT Google

This is the second time their website says they're open and uber eats let me place an order but after 30 min it was cancelled No one answered the phone

site_logo

Novella Pastore . 2020-09-25

MORE AT Google

This is one of the only reviews I’ve ever made, but I feel Taberu really deserves good word of mouth. We only by chance stubbled across this place and were a little dubious as to some of the things on the menu. I must say however, this is one of the best takeaways I’ve ever had. I loved their innovative take on tacos with crispy seaweed, which were amazing! The sushi was on point and their ramen was a very good dish and one that I would most certainly get each time. Thank you, for a very delicious meal!

site_logo

FromNicLove . 2020-09-19

MORE AT Google

It was good but was not great! The hot food was really good with the noodles. Sushi rice was not the best I have had. Presentation and staff were both really well done!

site_logo

Kevin & Ange Hughes . 2020-09-13

MORE AT Google

I ordered through their app which apparently was the old version. They debited my card even though the order wasn’t received by their POS system. I called and received no apology and I had to insist on a refund. Customer service was shockingly bad. Be warned and check that your app is up to date as there are two ‘live’ apps.

site_logo

Christopher Wray . 2020-09-02

MORE AT Google

Absolutely amazing food, twinned with some of the friendliest service I’ve had in a long time. Can not recommend highly enough. Thanks!

site_logo

paul stoddart . 2020-08-30

MORE AT Google

Very nice quality and reasonable price. Some sit down places for a quick bite - but best for deliveries. Definitely beats any sushi chain eatery.

site_logo

Nina Sinagra . 2020-08-26

MORE AT Google

We are sushi lovers and always looking for a great sushi places. This place is very local for us, so we decided to give it a try. As we understood place opened recently, food quality is amazing, lots of ingredient and everything is super fresh! As started we took aubergine (on the photo), just delicious and then we went for rolls only, 4 in total and I cannot tell which one was better, all amazing. Guys, please don’t get worse with the time. Please keep the same food quality. Can’t recommend this place enough and looking forward to come back.. tomorrow ;)

site_logo

Julija Mitura (Julia Mitura) . 2020-08-25

MORE AT Google

Second time ordering from here. I thought the food was okay the first time and that they had just made a mistake giving me teriyaki sauce with my pumpkin and chicken katsu. Before I ordered yesterday I called to ensure this wouldn't happen again. I had a paper menu but ordered online. Surprise prices online were more expensive (I was ordering from Taberu's website not a third party). So unprofessional. Meal came WORST Chicken Katsu I have every had, chicken tasted like is was from a supermarket box and the sauce was even worse! Only good thing was that the Chocolate Mochi were as good as they were last time.

site_logo

kmathy . 2020-07-12

MORE AT TripAdvisor

Always delicious, the pumpkin katsu curry is amazing and their veggies that accompany it are so fresh. A little pricey but so worth it as the quality is brilliant, never regret getting takeaway from here - it is our favourite!

site_logo

Phoebe Rose . 2020-07-04

MORE AT Google

Order was cancelled and was not notified and money was still taken. Still awaiting £60 refund almost a week later. Emailed and rang and don’t seem to be getting anywhere. Would never even attempt to order again and neither would the 5 other people who were expecting food that evening. Shame as the food looked good.

site_logo

Amelia Skye . 2020-06-30

MORE AT Google

Obsessed with this place. Discovered this gem during lockdown while looking for Japanese food to be delivered. The pumpkin katsu curry is the best I’ve ever had - has a great flavour with a little bit a kick. Plus, treat yourself to the vegetable gyozas. Heaven!

site_logo

Hester Sorrel . 2020-06-28

MORE AT Google

Similar to others on here. Ordered via UberEats, told delivery 40 minutes later. Emailed from UberEats saying meal would not be delivered. No explanation at all and definitely no delivery attempted as we were sat in the front room waiting. Won't be giving them a second chance.

site_logo

Darren Hancock . 2020-06-13

MORE AT Google

We got takeaway (collected in person) from the restaurant. It was just the most amazing food and only took 15 mins to prepare. We tried the pumpkin katsu curry, some bao buns, prawn gyoza. A special mention for the aubergine which was just out of this world. Can’t wait to order here again!

site_logo

Hatti Linnell . 2020-06-02

MORE AT Google

Part of the blame for my order is with Uber Eats as well as the restaurant. It took an hour and half for my food to be cooked and then delivered about 2 miles. Eventually I called the restaurant who explained that my food was cooked but my Uber driver was delivering 3-4 peoples in one ride so he was waiting for their food to be cooked too. I ended up having 3 different drivers. When my food arrived half the chilli sauce from my crispy shredded beef was over the bag because the lid wasn’t shut properly which made the food cold quicker. The food itself wasn’t terrible. Give it a 7/10. I would use the restaurant again but if the same experienced happened again I wouldn’t recommend it further.

site_logo

JackABinstead . 2020-05-17

MORE AT TripAdvisor

Great food..just love the sushi and for sure one of the best Ramen🍜🍜🍜🍜

site_logo

Andrei Miturca . 2020-04-23

MORE AT Google

They have cancelled our online order and they haven't returned the money. We' have sent 3 emails so far and 0 response from their side. Not sure what to think about their ethics.

site_logo

Anna Maria Kurz . 2020-04-17

MORE AT Google

Just picked up our first order from Taberu. We were not disappointed, the sushi was very obviously freshly made and amazing. The hot meals katsu curry, teriyaki chicken, yaka sobi noodles and bento box were really really good! They did children's portions and the staff were super friendly! We will go back for sure 😀

site_logo

Janet Lowe . 2020-04-14

MORE AT Google

A joke. Ordered through Just Eat and 3 hours later i found out that the restaurant has closed and our food was not delivered. Left 5 VM's but could never even be bothered to reply to us. A request for a refund resulted in the desultory offer of £3 discount on a £75 meal. Extraordinary

site_logo

Simon Garnett . 2020-04-04

MORE AT Google

Our order took almost an hour and a half to arrive and it was cold. The ramen also did not come with the broth and when we called they said they would only send out a broth in an hours time. After some time the manager agreed to a 40% discount but then never followed through on it. I emailed twice and called but there has been no response. Will not order at this restaurant again

site_logo

Michael Sheppey . 2020-03-27

MORE AT Google

Simply the best Japanese food in Kingston! From takoyaki to sushi to ramen, can’t even decide what to try next! the food is very tasty and delicious. Oh and don’t forget to try the dessert too! My daughter loves sushi and sashimi and this has been by far her most favourite place to eat. Decent price for the quality of food... actually the value for money is indeed achieved! Highly recommended. Will definitely go back to this place. They only have 4 tables though so make sure you call them for reservation but normally people order for delivery (based on the 7 deliveroo riders who picked up orders while we were there).

site_logo

Erik Villanueva . 2020-02-21

MORE AT Google

Authentic fusion takeaway. Hadn’t ordered from here in a while but good to find menu hasn’t changed . Recommend soft shell crab. Arrived a bit cold, probably due to 45min delivery time it being Saturday night. Collection better.

site_logo

D5698ZCrobj . 2020-02-15

MORE AT TripAdvisor

Japanese food with some Chinese options. Everything very tasty. Decent prices compared to the usual chains. Kids options available. There is a little seating if you want to eat in, but be aware that it does not currently have a customer toilet.

site_logo

David Bodycombe . 2020-01-20

MORE AT Google

I've ordered takeaway from Taberu a number of times, and its always fantastic, the best sushi/ bento place I've found in Kingston. Last time I ordered it arrived within 15 minutes!

site_logo

Lauren Cottrell . 2020-01-14

MORE AT Google

Fantastic food and speedy service. I have eaten in here a few times and the standard of food is outstanding. I would highly recommend a visit!

site_logo

Harry Ross . 2020-01-11

MORE AT Google

We order quite a big meal for 5 of us, everything we had from sushi to chicken Katsu and spring rolls looked and tasted like it was bought in a cheap supermarket - packaging also looked like it came straight from some warehouse to the...

site_logo

OneLovesTravel . 2020-01-03

MORE AT TripAdvisor

Yo the food here is delicious. Quick serving times. Broke people need not enter. It's like combining Liverpools and Arsenals playing styles with food on the tongue.

site_logo

Young Alias aka Bang Bang . 2019-12-31

MORE AT Google

Absolutely wonderful. Me and my boyfriend ordered this for takeaway after a tiring day of work and this was EXACTLY what we needed! We were not too keen on the random white blocks given too but everything else we ordered was perfect 👌🏼. KEEP UP THE GOOD WORK!!

site_logo

Kate Madeline Tejoso Woodford . 2019-12-16

MORE AT Google

Nice food - decent quality - fair prices - thank you. Daniel

site_logo

Dan Q40 . 2019-12-13

MORE AT Google

I absolutely love Taberu and I'm so shocked by the bad reviews from people who obviously don't appreciate good food!? The food is clearly such good quality, but still reasonably priced, the closest comparative restaraunt is Wagamama but taberu is a million times better!!! Their curry sauce is next level, the tori karange is amazing and it's the only place in the local area you can get a bento box, which is such good value!

site_logo

Sophie H . 2019-11-02

MORE AT Google

Absolutely love this place! The sushi is some of the best we've had! Especially their salmon! Always friendly and quickly delivered. Portion sizes are excellent with the boxes portion sizes big enough for 2 or 3 (or 1 depending how hungry you are!). We would highly recommend them!

site_logo

Philip Parrett . 2019-10-22

MORE AT Google

The food was great and fresh friendly staff. Definitely recommend if you like nice comfort Japanese food

site_logo

Thanakorn Supanpong . 2019-08-24

MORE AT Google

Not especially cheap and mass produced gloop for food. Could not finish my meal.

site_logo

Emily Williams . 2019-07-12

MORE AT Google

Similary restaurants in London

restaurant_img
3.0

57 Opinions

location-icon32 The Quadrant
Japanese
outdoor_seating_318140takeaway_318140delivery_318140

Bought a large box of sashimi which is usually really good- when I got home to eat it- I opened the box and was hit by the smell of gone off fish. If salmon smells - it’s off - how you could slice it up and box it up for people to eat and not realise is beyond me! Over £20 now in the bin! Please QC your fish better - it’s dangerous to give people gone off raw salmon!

restaurant_img
3.0

1134 Opinions

location-icon3 Hill Street
Japanese
outdoor_seating_145465takeaway_145465delivery_145465

I recently visited Wagamama in Richmond for dinner with a friend, and it was a delightful experience. The food was fantastic, as always, with a great variety of dishes to choose from. Everything we ordered was fresh, flavorful, and perfectly cooked. What truly made the evening exceptional was the outstanding service provided by one of the waiters, Harris. From the moment we sat down, Harris was incredibly attentive, friendly, and professional. We were initially struggling to decide what to order, but Harris stepped in with helpful suggestions and patiently guided us through the menu. His recommendations turned out to be spot on! His warm demeanor and excellent customer service really stood out, making our visit memorable. While all the staff were polite and helpful, Harris went above and beyond to ensure we had a great experience. If you’re in Richmond and looking for a place with great food and exceptional service, Wagamama is the place to go—and if you’re lucky, you’ll be served by Harris!

restaurant_img
3.6

136 Opinions

location-icon28 Hill Street
Japanese
outdoor_seating_221308takeaway_221308delivery_221308

Had a great time at sushi shop on Saturday. Gotta give a nod to the server, who made some spot-on recommendations, turning our meal into a delightful experience. The food, thanks to her killer suggestions, was next-level delicious. I ordered the spicy tuna hako, rock and roll and Each bite was a surprise, and I left with a happy belly and a new appreciation for the spot. Big shoutout to the kitchen team for making my night good.

restaurant_img
3.9

88 Opinions

location-icon19 Richmond Road
Japanese
outdoor_seating_224872takeaway_224872delivery_224872

Love these guys. Totally underrated.

restaurant_img
4.0

340 Opinions

location-icon15 High Street
Japanese
outdoor_seating_221317takeaway_221317delivery_221317

Great food great price and nice atmosphere.