Based on 128 opinions finded in 1 websites
Based on 128 opinions finded in 1 websites
Opinions
Great service and waiter Mohawk. Delicious food! Came for dinner and ordered steak with fries and salad perfect meal and quality
Martina S . 2024-07-13
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If you want a quick and nice dinner or anything really, this a really good spot, considering it’s near hotels making it a nice option to eat near your hotel. The service ( and food) is great, went to wash my hands, and when I came back, food was ready. Would 100% recommend this to anybody who enjoys a good steak.
Miguel C . 2024-07-12
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My son had been looking forward to this restaurant since we planned the trip and it didn’t disappoint . Fixed menu of steak, ribeye, chicken, or salmon complete with salad, fries, bread, and a lot of butter sauce. We had the steak and chicken meals and were very happy with our food. Service was quick and the staff were very friendly. They’d remove any used bottles or plates immediately. Highly recommend if you’re looking for a place near the British Museum.
kitkat2570 . 2024-07-08
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Easy to get a seat at seed table. Service was fast and the food was fantastic. The best part was the delicious desserts but also the main food here in Europe
hnshopper . 2024-07-08
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The food was amazing, moreover I would like to enhance the outstanding service from the manager Zeshan. He was friendly, professional and caring. Definitely recommend if you pass by Holborn x
Raseda Alim . 2024-07-03
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Food is always on point and value for money. The butter sauce is divine and I am regular here who keeps returning for the delicious salmon dish and my husband’s favourite is the steak. The only part is you are unable to book a table so you have to always come and wait for a seat. They are always busy so go with plenty of time as it can be a long wait to be seated.
Tanya T . 2024-04-05
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I visited Swiss butter (Holborn) recently and unfortunately had the worst experience. While the food was decent, I couldn't help but notice some uncomfortable instances of subtle racism during my visit. They put their own people(Middle East/Arabs) ahead of everyone waiting in the line and they also get better seats and space. Additionally, the service was lacking as we had to repeatedly remind the staff for our drinks. Overall, it's disappointing that such issues detracted from what could have been an enjoyable dining experience.
Callum S . 2024-03-23
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Great experience. Straightforward tasty food in a busy and friendly atmosphere. Reasonably priced and decent quality.
dave c . 2024-02-27
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Simple, straight forward menu. Competently cooked steak, pleasanty unique sauce, good and attentive restaurant service.
akol2018 . 2024-02-25
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Hahaha avoid this place by any means…. Special treatment depending on your ethnicity In this case if you are Arab you do not have to wait in queue like everybody else!!! Lucky for them!!!Lucky for me they won’t be seeing me again.. hell is hot
Mica G . 2024-02-25
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I have to congratulate Swiss Butter's social media team on generating buzz (and queues) out of what is nothing more than a typically sub-par chain steakhouse where every meal is served with a mediocre, overly-vinegary entrecote sauce. I could devote space to how the sauce is offensive, but Tripadvisor has its limits, and so do I. I'll simply ask: how can something so overpowering also be so dull? For £50 I and my lunch companion gloomily chewed our way through two ribeye steaks paired with a pile of depressed-looking, lukewarm fries, reheated slices of catering baguettes and a salad dressed so aggressively with cream that the leaves themselves were barely visible. The steaks were competently cooked: almost as good as Bill's in Covent Garden, which isn't saying much. As I say; it was lunch and fairly quiet, and i imagine queuing adds something to the experience and perhaps explains the glowing reviews: anticipation is a better sauce that what they're serving here. Tl;Dr: Swiss Butter is a glum, fairly standard steakhouse chain that has somehow convinced a small number of influencers that it's a cut above Angus Steakhouse - probably with freebies. Go to Hawksmoor. It's more expensive, but it's worth it because they don't serve that sauce.
James B . 2024-02-20
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This rating is only for the sauce , it was a big let down. I don’t even think it goes well with steak, the salmon it might as it was very citrusy. Not sure I understand the hype of this if you have had steak and great sauces to accompany it. The service was great and they even gave us a free dessert but this is not the social media hype that they give out!
950isaack . 2024-02-11
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I went to swiss butter at 4.30pm for a social evening and whilst waiting for a friend with her toddler who arrived at 5.10pm, but whilst I waited for her at a table for 3, I ordered some water and a cup of tea. The tea arrived in a dirty stained steel mug, with satches of sugar in a clean mug. I drank a few sips and felt sick, the tea was brought to me by an inexperienced young male waiter - I complained to a female waiter who kindly brought me another mug with fresh tea. I felt 😫 sick. Was it because I was waiting a while I was served a "tramps" mug. I was not impressed. Overall the service brought by the male waiter and his friend was a little dodgy. I complained to the grown up female waiter and she was ever so sweet, she fixed us up and that eroded my annoyance. The food was not too bad!
DayTrip68388384147 . 2024-02-09
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We came here after seeing the videos on tik tok. Drinks sat on the bar for over 15 minutes. Food came luke warm, waitresses look like they don’t want to be at work. When our food eventually arrived, one of our party asked if it was the medium rare or rare steak “I don’t know” the waitress replied. We eventually asked for the bill, and that was the quickest part of the experience. There she was with a card machine before we even looked at the bill. If the food came that fast it might have still been hot! May have been an off day, but it’s certainly been enough to not want to find out if it was.
JAS0105 . 2024-02-05
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The best ribeye steak I've ever eaten. Service was quick, the food was delicious. We went in because the restaurant was full, so the food had to be good and it was.
susan c . 2024-02-02
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Was so looking forward to this place and it was disappointing. Food was rushed to the table. Only one drink was served other two was forgotten about. When questioned why these was on the bill no answer was given. Such a shame
geuzer p . 2024-01-23
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We had to wait in a queue but we were expecting this and were determined even though it was cold! We prob went at peak time 8pm so waited approx 45 minutes. Some sort of digital queue would be much better like Nandos employ when busy. Once in the service was a little slow but they were very busy. We were served by Fatima who was friendly but obviously stretched across lots of tables. We met the manger while in the queue and he was friendly while obviously under pressure to make sure everything ran smooth. As a group of 7 we managed to order everything on the menu. Most of us had the steak which was surprisingly quite tender for the price, wasn’t expecting it. I do t like salmon but the guys who do said it was nice. The chicken wasn’t great tbh could do with more seasoning and was a bit tough. The platter is very filling and the butter is tasty with hints of mustard. Despite being busy we were never under any pressure to leave which was nice. We had the desserts too which are very nice if not excessively rich. Mocktails are ok but not amazing, that was probably the only let down. Overall a great night out. Would I queue up again for it? Not for 45 minutes but I would definitely visit again if there was no wait or a much shorter wait (15 mins max).
moscheeno . 2024-01-20
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Had a really nice meal with my two children. There was no queue when we arrived. The guy on front of house was very friendly and let us wait Inside. The food was really nice we all had steak. Would of like a bit more meat! Very busy and space quite tight but still had an enjoyable experience. The staff were friendly. Even got a caramel dessert on the house which was lovely. Would defo recommend.
Natalie H . 2024-01-14
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We went as a family of 4 and all of us asked for our steak cooked differently. When our meals come it was perfect! Massive portions and the Swiss butter sauce is lovely but not what I first expected. We did try one of the puddings but it wasn’t for me, everyone else loved it tho. Staff are amazing! Brilliant at their job. Definitely will be revisiting.
AbbyMarsh . 2024-01-13
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The service was amazing and Cherbel was absolutely fantastic with his service and cocktail skill Abi
Abigail A . 2024-01-08
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Swiss butter is very popular and serves steak frites in the classic style (like entrecôte) but Swiss butter is halal. We had a decent experience, the staff were friendly if a little bit stretched given the high table turnover. The sauce was ok in terms...
Sidji . 2024-01-01
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It was alright, definitely overrated. Steak size was small and thin, sauce was okay. Service wasn’t great, waited over 30 minutes for our food. It’s fine for a one time visit only.
Rukhsar H . 2023-12-30
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We had a lovely visit. We were seated at the bar which cut down our waiting time. Staff were friendly and service was efficient. We thoroughly enjoyed the steak and salmon dishes. We didn't have the cocktails but saw them being made and they looked...
Tracy1000 . 2023-12-30
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Huge, maybe enforced, queues! Food was disappointing, steak small and thin and mean. Chips great.. asked for salt .. none provided. Sauce delicious but small portion! Salad nice but too little dressing. Drinks arrived 15 mins after food. Service was ignorant and absent! Would I...
Bella Z . 2023-12-30
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Expect to queue because they do not accept bookings. So the place is very crowded. Limited menu but well thought, we all had the meat that was superb! The attention in general is very well trained, all the waiters, managers made us to have a...
Gaby W . 2023-12-29
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We can't share the bad experiences from below, because everything was to our satisfaction. the drinks came right away, the food was very fine and the service very nice and pleasant. a praise to the entire team. it was our first really good food here...
Reise9491 . 2023-12-25
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Was excited to try this place after seeing it on TikTok. We Waited in line for approximately 20 minutes... the queue moves quickly. Met by a waitress who really didn't want to be at work. Prior to the main course coming, the side dish was...
SamH24186 . 2023-12-16
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Queued for 20mins outside , food was quick drinks didn't come took food away with food still on wooden board ( not plate ) waitress said she get bill even though we hadn't gotten drinks or offer of dessert. Staff arguing by the entrance. Shabby...
geuzer p . 2023-12-15
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I don't like the fact that the tables are very close to each other. The service is poorly slow just to order the food we were waiting for someone to take our order. As if the staff is avoiding the the eye contact to take...
Muhammad A . 2023-12-14
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Amazing.. Amazing … Amazing! The food and service was impeccable! We will be back! We ordered the Steak & Chicken, the sauce was Devine and the fresh bread was delicious too. The restaurant was busy with a great atmosphere Fabulous drink selection Attentive & friendly...
rachaelsC9087WY . 2023-12-12
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Very busy but the staff managed to keep the restaurant cool. Very good service especially from one guy with the long cury hair (didn’t get his name) highly recommend him and this place💫 Shukran habibi
Dino H . 2023-12-11
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Great food, nice environment, All meat is halal. Good service from faical. Definitely would recommend
Eesa A . 2023-12-07
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The food is delicious, their sauce is the star of the show but the cocktails are pretty good too. Staff is friendly and happy, me and my friends had an amazing night.
Lily M . 2023-12-04
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We were left outside for 30mins when there were clearly empty tables ,the person in charge was not on the ball (small guy with glasses)he had tables for 2 and we counted 4 couples that were waiting and complaining. When we did eventually get in,...
RICHARD J . 2023-11-29
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Muskan was an amazing waitress at Swiss Butter Holborn; she was attentive kind and considerate while we were here and we had a lovely visit
Jessica J . 2023-11-26
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Went solo, was eating at the bar. That was a plus, because bartenders were funny and they did awesome work 👀😄. Mira was my personal waitress. She was very beautiful 👀, very kind, and she took care of everything that I needed. Also steak with...
Erik V . 2023-11-25
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Overrated. Nothing special only steak in pan of butter and waiters keep coming to your table clearly asking you to make a move.. no place to have a nice meal with uncomfortable high chairs .. would rather go to a take-away and be appreciated .....
GuliTT . 2023-11-24
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Loved it! We decided to travel over to see if it was worth the hype. We arrived at about 8pm on a Saturday night and the queue was pretty long, we joined and decided to give it 30 minutes and see how close we were...
Chinchitchlud . 2023-11-19
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Great service (friendly and efficient staff), nice setting and very reasonable. £20 for steak and chips is a bargain and we only queued for twenty minutes!
josephtE3773GV . 2023-11-18
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I loved this restaurant. The food was amazing. I ate beef fillet and it served as asked for. Faical who served me was really kind and friendly. I recommend this restaurant.
ViajanteUK . 2023-11-17
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Attended this restaurant after seeing all the hype and really wanting to try this simple good looking pile of food ;) Short queue once we arrived but got in quite quickly after - 10/ 15 mins. Friendly staff and spacious. Food was ok. Bit cold...
ilovetogetaway30 . 2023-11-16
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Amazing customer service the entire time. Especially faical who always had a smile on his face while serving us and even advised us. Food was so good and well made definitely recommend.
Nicol P . 2023-11-14
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We came here on Friday 10/11 and queued for about half an hour with no luck and went elsewhere. This place is clearly very popular as there lots of people waiting. This place doesn't take bookings so it's first come first served. The issue we...
Mukuma . 2023-11-11
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Delicious food, good service and excellent value for money. The sauce was the highlight. House wine was also really good. We arrived just after 1pm on a Friday and didn’t have to queue. We would definitely highly recommend for the price it was outstanding.
Getaway05067305618 . 2023-11-11
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My favourite restaurants are do a few meals & do them well- Swiss Butter certainly do this!! We had the steak followed by Pain Perdu- delicious. Lovely restaurant & friendly staff particularly Emeeba who served us. We went in 3.30pm but could see it getting...
Glyn3 . 2023-11-10
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the meat was way too undercooked we waited for 2 hours in the cold and an hour on top for our food im so disappointed
yadsss i . 2023-11-08
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Imagine being the guys that queued up for 2 hours to get in this place only to be served a dry average steak. Drinks ordered and arrived 5 mins after food and we were told no more cocktails and they were too difficult to make....
Goncalo M . 2023-11-04
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The food was amazing and I highly recommend it for everyone to try. The sauce is exquisite along with the great portions. There was a staff member called Amal who was absolutely amazing , her customer service skills are above and beyond. Thank you Amal...
Dee12334 . 2023-11-03
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Lesson learned: don’t follow TikTok recommendations. Just a really bad restaurant, poor service from staff that have no idea what’s going on, rushed production line food, badly seasoned, I struggled to find anything I liked about this place. It was full of 20 year olds...
adamcla . 2023-11-03
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Arrived here, went inside and was told to wait outside for a table to become a available. I asked how long and was told it would be 10 minutes. A queue started to form outside and someone came outside and asked us all to queue...
Steven L . 2023-11-03
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Food was average steaks could be seen pre cooked and stacked up in the kitchen, steak was very dry and nothing special and the Swiss butter tastes like pasta sauce, chips was cold after 1 minute salad was okay, drinks arrived 5 minutes after the...
Harry P . 2023-10-31
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Comida riquísima, todo genial y muy amables. Servicio rápido y hemos quedado contentos los 8 que hemos venido. Merece la pena esperar los 10 minutos en la entrada
Carlos N . 2023-10-30
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Hadn’t heard about this on socials as most seem to have but had noticed the long queues when walking past. Monday night, 5:30pm no queue and straight in. Lovely meal and very attentive waiters/waitresses. Nice simple menu and portions are huge, no room for dessert....
WorldIsYourOyster3 . 2023-10-30
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Long queue times, Poor service, Warm food which was cold within a couple of minutes, overcooked steak. Overall average experience.
Adom U . 2023-10-26
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Heard about this on Instagram, we were in London anyway so thought we'd give it a try. Fantastic food, had everything between us and all very well cooked and delicious. And the butter sauce is amazing, we had to queue for a while but not...
stevenaR5485AD . 2023-10-25
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This TikTok viral spot has got everyone’s attention including mine. I visited on a Sunday and arrived around midday when the restaurant opened meaning I had very little wait time to receive a table. I’ve heard many people say they’ve waited up to 2 hours...
FarAway20778291340 . 2023-10-23
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Really lovely food. I had chicken and hubby had ribeye steak, both were so tasty and melt in the mouth. The staff were really friendly and attentive. They don’t take bookings so had a bit of a wait to get in but service is very...
Rambo1305 . 2023-10-21
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The cue system is absolutely ridiculous, they don't seat you based on your position in the cue but instead on how many people you are so as a group of 5 we waited over 2 hours on the street whilst the 2's and 4's behind...
Sim A . 2023-10-20
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Over hyped. Service was terrible and slow, we were the only people in line and it still took over 20mins to get seated and then another 10mins before the host took our order eventhough it wasn’t busy.. the food presentation was the only thing that...
mik z . 2023-10-19
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Lecker, tolles Konzept, preislich ok - mal was Anderes als die üblichen Steakrestaurants … und die Buttersauce schmeckt tatsächlich lecker. Kleine Karte mit Rind, Huhn, Lachs oder Rib-eye, dazu Pommes, Salat, Baguette - und eben dieser Buttersauce, die zu langen Schlangen vor dem Laden führt.
Ulrike E . 2023-10-19
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Don't waste your time. Service is horrendously slow, although meat was cooked well, it was cold, the sauce they put it in was cold, the fries were cold. Sent it back, and guess what waited 35 minutes for another one. You only have 4 things...
12dJdd . 2023-10-19
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Terrible Swiss butter experience…. Having waited in the rain for 50 plus minutes, others pushed to the front of the queue having not waited and seemed to get special treatment at the door (even though there is no booking system, this seems strange).Having dined at...
Trail53086734755 . 2023-10-18
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Firstly we were made to wait outside despite having many empty tables inside. Having waited for at least 15-20 mins, we sat down only to be told there was no salmon ( it being 1 of the only 3 items they offer on their menu)....
V2354BWrm . 2023-10-16
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It was absolutely amazing although it was so busy and the staff bless them didn’t have a chance to breathe it was a really nice dish and really nice experience. The guy Muhammed that was at the front of the house was so polite and...
Mizgin T . 2023-10-15
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Loved the food, waiter was brilliant, only reason I am rating this place 3 stars instead of 5 is due to 1 person in particular, Zeeshan who I believe is the manager was rude inconsiderate and unhelpful. Will not be returning until I find out...
Ajwad786x . 2023-10-11
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Went there recently after a break of about a year and found it quite disappointing. Seems they are now only doing carboard cups, and paper napkins for plates. Cake range seems to have decreased. I used to quite enjoy visiting this place before lockdown as it had a nice atmosphere and quality service, even if it was a little more expensive, Now its like going into a Starbucks or Costa. I think they had better try to improve things pretty quick or their loyal customers will find somewhere else to go.